Duration 4 Days 24 CPD hours This course is intended for This four-day course is intended for Windows Server Hybrid Administrators who have experience working with Windows Server and want to extend the capabilities of their on-premises environments by combining on-premises and hybrid technologies. Windows Server Hybrid Administrators implement and manage on-premises and hybrid solutions such as identity, management, compute, networking, and storage in a Windows Server hybrid environment. This course teaches IT Professionals how to manage core Windows Server workloads and services using on-premises, hybrid, and cloud technologies. The course teaches IT Professionals how to implement and manage on-premises and hybrid solutions such as identity, management, compute, networking, and storage in a Windows Server hybrid environment. Prerequisites Experience with managing Windows Server operating system and Windows Server workloads in on-premises scenarios, including AD DS, DNS, DFS, Hyper-V, and File and Storage Services Experience with common Windows Server management tools (implied in the first prerequisite). Basic knowledge of core Microsoft compute, storage, networking, and virtualization technologies (implied in the first prerequisite). Experience and an understanding of core networking technologies such as IP addressing, name resolution, and Dynamic Host Configuration Protocol (DHCP) Experience working with and an understanding of Microsoft Hyper-V and basic server virtualization concepts Basic experience with implementing and managing IaaS services in Microsoft Azure Basic knowledge of Azure Active Directory Experience working hands-on with Windows client operating systems such as Windows 10 or Windows 11 Basic experience with Windows PowerShell 1 - Introduction to AD DS Define AD DS Define users, groups, and computers Define AD DS forests and domains Define OUs Manage objects and their properties in AD DS 2 - Manage AD DS domain controllers and FSMO roles Deploy AD DS domain controllers Maintain AD DS domain controllers Manage the AD DS Global Catalog role Manage AD DS operations masters Manage AD DS schema 3 - Implement Group Policy Objects Define GPOs Implement GPO scope and inheritance Define domain-based GPOs Create and configure a domain-based GPO Define GPO storage Define administrative templates 4 - Manage advanced features of AD DS Create trust relationships Implement ESAE forests Monitor and troubleshoot AD DS Create custom AD DS partitions 5 - Implement hybrid identity with Windows Server Select a Microsoft Entra integration model Plan for Microsoft Entra integration Prepare on-premises Active Directory for directory synchronization Install and configure directory synchronization with Microsoft Entra Connect Implement Seamless Single Sign-On Enable Microsoft Entra login in for Windows VM in Azure Describe Microsoft Entra Domain Services Implement and configure Microsoft Entra Domain Services Manage Windows Server 2019 in a Microsoft Entra Domain Services environment Create and configure a Microsoft Entra Domain Services instance Join a Windows Server VM to a managed domain 6 - Deploy and manage Azure IaaS Active Directory domain controllers in Azure Select an option to implement directory and identity services using Active Directory Domain Services in Azure Deploy and configure Active Directory Domain Services domain controllers in Azure VMs Install a replica Active Directory domain controller in an Azure VM Install a new Active Directory forest on an Azure VNet 7 - Perform Windows Server secure administration Define least privilege administration Implement delegated privileges Use privileged access workstations Use jump servers 8 - Describe Windows Server administration tools Explore Windows Admin Center Use Server Manager List Remote Server Administration Tools Use Windows PowerShell Use Windows PowerShell to remotely administer a server 9 - Perform post-installation configuration of Windows Server List the available post-installation configuration tools Configure Server Core using Sconfig Use DSC to configure Windows Server Perform post-installation configuration with Windows Admin Center Configure a server with answer files 10 - Just Enough Administration in Windows Server Explain the concept of Just Enough Administration (JEA) Define role capabilities for a JEA endpoint Create a session configuration file to register a JEA endpoint Describe how JEA endpoints work to limit access to a PowerShell session Create and connect to a JEA endpoint Demonstration: Connect to a JEA endpoint 11 - Administer and manage Windows Server IaaS Virtual Machine remotely Select the appropriate remote administration tool Manage Windows Virtual Machines with Azure Bastion Create an Azure Bastion host Configure just-in-time administration 12 - Manage hybrid workloads with Azure Arc Describe Azure Arc Onboard Windows Server instances Connect hybrid machines to Azure from the Azure portal Use Azure Arc to manage Windows Server instances Restrict access with RBAC 13 - Configure and manage Hyper-V Define Hyper-V Define Hyper-V Manager Configure Hyper-V hosts using best practices Configure Hyper-V networking Assess advanced Hyper-V networking features Define nested virtualization 14 - Configure and manage Hyper-V virtual machines List the virtual machine configuration versions List the virtual machine generation versions List available VHD formats and types Create and configure VMs Determine storage options for VMs Define shared VHDs and VHD Sets Implement guest clusters using shared VHDX 15 - Secure Hyper-V workloads Define guarded fabric Define the Host Guardian Service Explore TPM-trusted attestation Define KPS Determine key features of shielded VMs Compare encryption-supported and shielded VMs in a guarded fabric Implement a shielded VM 16 - Run containers on Windows Server Define containers List the differences between containers and VMs Define Windows Server and Hyper-V containers and isolation modes Explore Docker Prepare a Windows Server 2019 host for container deployment Security, Storage, and Networking with Windows containers 17 - Orchestrate containers on Windows Server using Kubernetes Define orchestration Define Kubernetes Deploy Kubernetes resources Create a Kubernetes cluster on Windows Define Azure Arc Connect an Azure Arc-enabled Kubernetes cluster to Azure Arc 18 - Plan and deploy Windows Server IaaS Virtual Machines Describe Azure compute Describe Virtual Machine storage Deploy Azure Virtual Machines Create a windows Virtual Machine using the portal Create a windows Virtual Machine using Azure CLI Deploy Azure Virtual Machines using templates Describe additional management optimization options 19 - Customize Windows Server IaaS Virtual Machine images Create a generalized image Create a new Virtual Machine from a managed image Create a managed image of a generalized virtual machine in Azure Create a Virtual Machine from a managed image Implement Azure Image Builder Create a windows Virtual Machine using Azure Image Builder template Create a Windows Virtual Machine with Azure Image Builder using PowerShell 20 - Automate the configuration of Windows Server IaaS Virtual Machines Describe Azure Automation Implement Azure Automation with DSC Remediate noncompliant servers Describe Custom Script Extensions Configure a Virtual Machine by using DSC 21 - Deploy and manage DHCP Use DHCP to simplify IP configuration Install and configure the DHCP role Configure DHCP options Configure DHCP scopes Select DHCP high availability options Implement DHCP Failover 22 - Implement Windows Server DNS Explore the DNS architecture Work with DNS zones and records Install and configure the DNS role Implement DNS forwarding 23 - Implement IP Address Management Define IP Address Management Deploy IP Address Management Administer IP Address Management Configure IP Address Management options Manage DNS zones with IP Address Management Manage DHCP servers with IP Address Management Use IP Address Management to manage IP addressing 24 - Implement remote access Examine the remote access options in Windows Server Select and set up VPNs Use NPS to create and enforce network access policies Plan and implement NPS Deploy a PKI for remote access Use WAP as a reverse web proxy 25 - Implement hybrid network infrastructure Describe Azure network topologies Implement Azure VPN options Create a route-based VPN gateway using the Azure portal Implement Azure ExpressRoute Configure Azure Virtual WAN Implement DNS in hybrid environments 26 - Implement DNS for Windows Server IaaS VMs Understand Azure DNS Implement Azure DNS Create an Azure DNS zone and record using the Azure portal Implement DNS with Azure IaaS virtual machines Implement split-horizon DNS in Azure Troubleshoot DNS 27 - Implement Windows Server IaaS VM IP addressing and routing Implement a virtual network Implement IaaS VM IP addressing Assign and manage IP addresses Configure a private IP address for a virtual machine using the Azure portal Create a virtual machine with a static public IP address using the Azure portal Implement IaaS virtual machine IP routing Implement IPv6 for Windows Server IaaS virtual machines 28 - Manage Windows Server file servers Define the Windows Server file system List the benefits and uses of File Server Resource Manager Define SMB and its security considerations Configure SMB protocol Define Volume Shadow Copy Service 29 - Implement Storage Spaces and Storage Spaces Direct Define the Storage Spaces architecture and its components List the functionalities, benefits, and use cases of Storage Spaces Implement Storage Spaces List the functionalities, components, benefits, and use cases of Storage Spaces Direct Implement Storage Spaces Direct 30 - Implement Windows Server Data Deduplication Define the architecture, components, and functionality of Data Deduplication Define the use cases and interoperability of Data Deduplication Implement Data Deduplication Manage and maintain Data Deduplication 31 - Implement Windows Server iSCSI List the functionalities, components, and use cases of iSCSI List the considerations for implementing iSCSI Implement iSCSI Configure high availability for iSCSI 32 - Implement Windows Server Storage Replica List the functionalities and components of Storage Replica Examine the prerequisites for implementing Storage Replica Implement Storage Replica by using Windows Admin Center Implement Storage Replica by using Windows PowerShell 33 - Implement a hybrid file server infrastructure Describe Azure File services Configure Azure Files Configure connectivity to Azure Files Describe Azure File Sync Implement Azure File Sync Deploy Azure File Sync Deploy Azure File Sync 2 Manage cloud tiering Migrate from DFSR to Azure File Sync
Description Neuroplasticity Diploma Neuroplasticity Diploma offers a comprehensive online journey into the fascinating world of the brain's ability to change and adapt. This innovative course is designed for those who wish to deepen their understanding of how the brain works, evolves, and reshapes itself throughout a person's lifetime. Beginning with an Introduction to Neuroplasticity, this diploma breaks down the complexities of the brain's dynamic nature. Rather than seeing the brain as a static organ, participants will come to appreciate the nuances of its growth, adaptation, and its boundless potential for transformation. In the Sensory Substitution section, learners will explore how the brain can repurpose one sense to compensate for the loss or inefficiency of another. Imagine a world where the blind can 'see' using their sense of touch or where the deaf might 'hear' via visual cues. The marvels of sensory substitution make such wonders possible, and this section unpacks the science behind it. Developmental Plasticity addresses the evolution of the brain during different stages of human growth. From infancy to adulthood, the brain undergoes significant changes, constantly adapting and learning. This section provides invaluable insights into how early experiences can shape our cognitive abilities and behaviours for years to come. In Synaptic Plasticity, the course delves into the cellular level of brain adaptation. Unravel how individual neural connections strengthen or weaken in response to experiences, laying the foundation for memory, learning, and behavioural change. The Seven Rules of Neuroplasticity is an illuminating segment, guiding learners through the fundamental principles governing how the brain changes. With these rules, one can better understand the underlying mechanisms and perhaps even harness them to foster positive personal growth. Brain Training, a popular topic in today's digital age, seeks to explore the tools and techniques that claim to enhance cognitive functions. With so many apps and programmes promising to 'train' the brain, this section offers a scientific lens to evaluate their efficacy and potential. One cannot discuss neuroplasticity without addressing Nerve Injury and Brain Damage. This section offers insights into how the brain recovers and compensates after trauma, showcasing its resilience and adaptability. Addiction and Pain, two formidable challenges in neuroscience, are scrutinised in the context of neuroplasticity. This section seeks to offer an understanding of how repeated behaviours can reshape the neural pathways, leading to addiction, and how pain, both physical and emotional, can change the brain's structure and function. Lifelong Changes in the Brain provides hope and inspiration by highlighting that the brain's ability to adapt isn't confined to the early years but is a lifelong phenomenon. Be it learning a new skill in one's golden years or adapting to unforeseen life changes; the brain's plasticity supports us throughout our journey. The course rounds up with a Conclusion, where learners are equipped with a holistic understanding of neuroplasticity. The Neuroplasticity Diploma doesn't just offer knowledge; it provides a foundation for learners to apply this knowledge in their personal and professional lives, be it in therapy, education, or personal development. In essence, the Neuroplasticity Diploma is an online treasure trove for anyone keen on grasping the immense capabilities of the human brain. Enrol today and embark on a journey of discovery, wonder, and infinite possibilities. What you will learn 1:Introduction to Neuroplasticity 2:Sensory Substitution 3:Developmental Plasticity 4:Synaptic Plasticity 5:The Seven Rules of Neuroplasticity 6:Brain Training 7:Nerve Injury and Brain Damage 8:Addiction and Pain 9:Lifelong Changes in the Brain 10:Conclusion Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Description Archaeology diploma Studying the past with the help of material remains or traces that have survived to the present is known as Archaeology. When studying archaeology from Elearn College, you will acquire the skills to become an expert in the field by analysing the ritual and religious beliefs, daily life and death of the people who lived in the past through the study of the objects from their life that have survived till the present day. Components from humanities, sciences and social sciences are also combined into this Archaeology Diploma. In striving to understand how the people in the past went about their lives, interacted with their environment and designed their world, archaeologists also look for answers to big questions that can help us to tackle issues in the modern day like examining the spread of epidemics, organizing the 'perfect' diet or the effects of changes in the climate. This Archaeological Diploma Course will help students to understand the various archaeological theories and methods that can reveal some of the basic questions regarding human life from the origin of mankind till the 20th century. By studying the remains of plants, animals and humans as well as art and artefacts, you will learn how the past can be constructed from such material remains. Moreover, you will investigate the important developments that happened in the long-term human history in the social, religious, economic and technical fields. What You Will Learn 1: Introduction to Archaeology 2: Knowing the importance of archaeology 3: Understanding the different types of archaeology 4: Archaeological Investigations 5: Rules, Principles and Safety in Archaeological field 6: Post-excavation Analysis 7: Rebuilding The past 8: Ancient Human life 9: Early Food Production and Climate Change 10: Advantages of Archaeological Research Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
The Extreme Person Centred Thinking Tools are a set of tools to support dreams, build relationships and connections and promote capacity thinking. The aim of the extreme person centred thinking tools training is not to teach people how to facilitate plans, instead it is about sharing tools that can be used to listen and reflect and creatively involve people in planning their own lives. Online Course now available via Teachable Platform – Person Centred Mindset Learn at your own pace… lots of text and video support Course Category Person Centred Planning Description The Extreme Person Centred Thinking Tools are a set of tools to support dreams, build relationships and connections and promote capacity thinking. The aim of the extreme person centred thinking tools training is not to teach people how to facilitate plans, instead it is about sharing tools that can be used to listen and reflect and creatively involve people in planning their own lives. Many of these tools have been taken from MAPS and PATH, and parts also build on the person centred thinking tools. Testimonials Be the first… Learning Objectives This course will provide participants with an understanding of how to use a range of extreme person centred thinking tools to; Use graphics to facilitate creative conversations Learn from people’s stories and histories Listen to and facilitate dreams and nightmares Think about what is positive and possible Connect people with their communities Facilitate inclusion Who Is It For? Person Centred Planning Facilitators Support Workers / Day Centre Officers / Residential Workers Personal Assistants / Teaching Assistants Families Self Advocates Social Workers CAMHS teams Primary and secondary staff teams SENCOs Local Authority Support Services Course Content The course will introduce participants to a range of tools focused around supporting relationships, realising dreams, connecting people with their communities and capacity thinking. Participants will be coached in using the tools and given the opportunity to practice the tools and their graphic facilitation skills in a safe environment. The course will answer the following questions: How can we use ideas from MAP and PATH in our day to day work? How can I use graphics to facilitate conversations? How can we learn more about the people we support? How can we start to think about connecting people to their communities? If you liked this course you may well like: PERSON CENTRED PLANNING USING PATH AND MAPS
Face Painting Course Overview Face painting is a fun activity, perfect for festivals, children's birthday parties and other fun occasions. Parents will also love getting creative with different types of face paints. If you want to learn the basics of face painting, this Face Painting Course will guide you step-by-step on how to create amazing face paint designs, including an introduction into the history of face painting. This online course consists of various user-friendly modules that are all geared towards helping you learn about face and body painting for kids. The course is divided into three sections: beginner, intermediate, and advanced face painting ideas. You'll learn expert face painting techniques, helping you to gain confidence in your artistic abilities, whether you want to become a professional face painter, or have some fun with your little ones at special celebrations. You will also learn how to take care of your skin and will familiarise with health and safety codes of practice. Whatever your academic background, this introductory face painting training course will help you to learn face painting on a basic level, building you up to eventually creating real masterpieces any child would be proud to show off! Course Preview Who is the Face Painting Course for? People interested in drawing face paintings as a part of an amusing hobby. Art professional who need this skill at the workplace. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email.AssessmentAssessment test is not required in this course Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path The course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Theme parks. Kindergarten and nursery schools. Sports and recreational events. Theatres and Live events. Face Painting Course Module 01: Introduction to Face Painting 00:16:00 Module 02: Face Painting Tools and Techniques 00:15:00 Module 03: Face Painting for Different Occasions 00:13:00 Module 04: Creative Face Painting Designs 00:12:00 Module 05: Advanced Face Painting Techniques 00:13:00 Module 06: Business and Professional Development 00:15:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
courses, education, fine art, painting, sculpture, video
The Geology Diploma Course provides a comprehensive understanding of geology and related topics, including the solar system, geologic time, plate tectonics, weathering, rocks (sedimentary, metamorphic, igneous), deformation, volcanoes, mass wasting, and surface water. Students will learn about the Earth's structure, geological processes, and the formation of various geological features. Learning Outcomes: Understand the importance of geology and its development as a scientific discipline. Identify the components of the solar system, including the sun, planets, and other celestial bodies. Comprehend the concept of geologic time, relative and numerical dating, and the use of fossils in understanding Earth's history. Explore the Earth's internal structure, plate tectonics, and the features associated with tectonic movements. Learn about weathering processes, desert formations, and the impact of wind erosion on the landscape. Gain knowledge about minerals, their formation, identification, and crystalline habits. Study sedimentary rocks, their classification, and the processes involved in their formation. Examine metamorphic rocks, the drivers of metamorphism, and the textures associated with it. Understand the formation and textures of igneous rocks and the processes related to magma. Learn about deformation, including folding, faults, and joints, and their impact on the Earth's crust. Study volcanic phenomena, volcanic eruptions, landforms, and potential hazards. Explore mass wasting processes, their types, and the triggers that cause them. Gain insights into surface water, the hydrologic cycle, running water, and landforms shaped by flowing water, such as channels and depositional features. Why buy this Geology Diploma Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Geology Diploma Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Geology Diploma Course course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Geology Diploma Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Geology Diploma Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Geology Diploma Course is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction Geology 00:02:00 Importance 00:04:00 Development 00:09:00 The Scientific Method 00:05:00 Solar System OverView 00:06:00 The Sun 00:07:00 The Moon 00:06:00 Terrestrial Planets 00:10:00 Jovian Planets 00:12:00 Other Solar Bodies 00:05:00 Geologic Time Overview 00:02:00 Relative Dating 00:11:00 Numerical Dating 00:07:00 Fossils 00:11:00 Geologic Time Scale 00:05:00 Inside Earth Earth's Internal Structure 00:11:00 Exploration 00:16:00 Plate Tectonics Continental Drift 00:10:00 Modern Evidence 00:11:00 Earth's Major Plates 00:13:00 Motion Drivers 00:05:00 Motion Measurement 00:04:00 Continental Margins 00:05:00 Ocean Floor Features 00:05:00 Oceanic Crust Layers 00:02:00 Destruction of Oceanic Crust 00:02:00 Features of Subduction Zones 00:03:00 Mountains 00:07:00 Topography 00:07:00 Weathering OverView Weatheing 00:04:00 Mechanical Weathering 00:08:00 Chemical Weathering 00:07:00 Spheroidal Weathering 00:02:00 Soil 00:11:00 Deserts & Winds Deserts 00:08:00 Wind Erosion 00:05:00 Wind as a Transporter 00:05:00 Wind Deposits 00:08:00 Minerals Atom 00:06:00 Periodic Table 00:10:00 Bond-s 00:07:00 Minerals 00:03:00 Formation 00:03:00 Mineral Identification 00:09:00 Crystalline Habits 00:35:00 Sedimentary Rocks Overview 00:04:00 Detrital Sedementary Rocks 00:03:00 Grain History 00:07:00 Chemical Sedementary Rocks 00:04:00 Coal 00:06:00 Sedimentary Rocks Identification Table 00:05:00 Sediments to Sedimentary Rocks 00:05:00 Sedimentary Structure 00:06:00 Metamorphic Rocks Metamorphism 00:08:00 Metamorphic Rocks 00:04:00 Metamorphic Drivers 00:06:00 Metamorphic Textures 00:08:00 Igneous Rock Magma 00:12:00 Igneous Textures 00:09:00 Deformation Deformation 00:09:00 Deformation Stages 00:08:00 Folds 00:08:00 Faults & Joints 00:14:00 Volcanoes Overview 00:04:00 Volcanic Eruptions 00:07:00 Extruded Material 00:14:00 Volcanic Landforms 00:09:00 Volcanic Hazards 00:08:00 Mass Wasting Overview 00:05:00 Types 00:07:00 Triggers 00:04:00 Surface Water Overview 00:05:00 Hydrologic Cycle 00:08:00 Running Water 00:12:00 Flow 00:08:00 Channels 00:10:00 Depositional Landforms 00:07:00 Floods 00:10:00 Assignment Assignment - Geology Diploma Course 00:00:00
Certificate in Business and Commercial Law (CBCL) - Virtual Learning Why Attend This course is designed for professionals with little or no prior legal background but who are required to make organizational decisions involving legal matters. It will provide participants with the fundamental principles of commercial law, including commercial contracts and negotiation, sale of goods, intellectual property rights and employee relations. It also covers all the legal aspects of setting up a business, running a business and closing a business Participants will gain an in-depth understanding of international commercial law with emphasis on the common law system. Participants will have the opportunity to learn and analyze key legal issues regarding contracts and the business as a whole which they are likely to encounter within their organization. Course Methodology In this interactive training course participants will frequently work in pairs as well as in larger groups to complete exercises as well as regional and international case studies. Course Objectives By the end of the course, participants will be able to: Apply legal rules and principles to speciï¬c commercial situations through consideration of relevant case law Negotiate commercial contracts complying with commercial and legal requirements Increase proï¬tability within their organization by selecting appropriate methods of distribution of goods Recognize and analyze how intellectual property rights aï¬ect their organization Evaluate and modify organizational employment practices complying with labor law requirements Target Audience This course is suitable for those with little or no formal training in commercial law yet would be required to understand the fundamentals of commercial law as it may directly impact their work. It will particularly beneï¬t directors and executives who have direct responsibility for legal decisions within the organization. In-house council new to the region, and those working within a legal department, will also ï¬nd this course highly beneï¬cial. Target Competencies Drafting Contracts Contract Negotiation Understanding Commercial Terms Understanding Employment Law Implementing Organizational Employment Practices Understanding Intellectual Property Understanding corporate restructuring Understanding the effect of breach of commercial contract terms Note The Dubai Government Legal Aï¬airs Department has introduced a Continuing Legal Professional Development (CLPD) programme to legal consultants authorised to practise through a licensed ï¬rm in the Emirate of Dubai. We are proud to announce that the Dubai Government Legal Aï¬airs Department has accredited EMG Associates as a CLPD provider. In addition, all our legal programmes have been approved. This PLUS Specialty Training Legal course qualiï¬es for 4 elective CLPD points. Overview of commercial & business law Areas of commercial and business law Types of commercial contracts Commercial contracts in the civil law and common law systems Sources of English law Civil law v Common law Civil law in the GCC Formalities for a binding contract Elements required for an enforceable contract Rules for contract interpretation implied terms v express terms identifying risks and how to minimise risks Structure of a commercial contract Preliminary documents in international transactions Memorandum of Understanding/ Heads of Terms. Are they legally binding? Commercial implications Boilerplate/ miscellaneous provisions- the important but forgotten clauses- beware! Force majeure v Frustration Notices Set oï¬ No waiver Entire Agreement/ non- reliance clause Times is of the essence Assignment v Novation Governing law Common mistakes in choice of law Jurisdiction clause Exclusive v Non-exclusive Factors in deciding the jurisdiction clause International dispute resolution Litigation Importance of Alternative Dispute Resolution (ADR) Arbitration Mediations Conciliation Negotiation Remedies for breach of contract Damages Specific performance Injunctions Advantages and disadvantages of different business forms Types of business vehicles Sole trader Partnerships Limited Liability Partnerships Companies Cross Border Transactions Distributorship Agency Joint Venture Acquisitions Share purchase v Business purchase Apportioning risks and liabilities through warranties and indemnities Negotiating warranties and indemnities Corporate insolvency Tests identifying insolvency Consequence for directors who fail to react to insolvency Types of insolvency Administration Receivership Creditor Voluntary Liquidation Compulsory Liquidation Commercial Tort Tort of negligence Defamation Libel Slander Recent case law on defamation Managing risk Prevention is better than cure: Eï¬ective risk management Intellectual Property Rights management Types of Intellectual Property copyright trademark patent design rights confidential information Assignment v Granting a license The law of passing off Intellectual Property in the GCC Employment law issues in the common law systems and the GCC Types of employment contracts Grounds for dismissal Wrongful dismissal Redundancy Unfair dismissal Commercial real estate in the GCC Leasehold Freehold
*** Don't Spend More; Spend Smart*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Call Centre Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Call Centre Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Call Centre Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Call Centre Training and help you along your learning journey. Advanced audio-visual learning modules of these Call Centre Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Call Centre Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Public Speaking and Presentation Skill Course Course 05: Sales: Psychology of Customers Course 06: Telesales Executive Training Course 07: Facilities Management Level 3 Course 08: Data Protection and Data Security Level 2 Course 09: Effective Communication Skills Diploma Course 10: The Formula to Talk with Strangers Course 11: Emotional Intelligence and Human Behaviour Course 12: Content Management Course 13: Touch Typing Essential Skills Level 3 Course 14: Stress Management Training Benefits you'll get choosing Apex Learning for this Call Centre Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 04: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 05: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 06: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 07: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 08: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 09: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 10: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 11: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 12: Content Management Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course 13: Touch Typing Essential Skills Level 3 Module 01: Getting Started Module 02: DRILL 1 The home keys Module 03: DRILL 2 e and i, g and h Module 04: DRILL 3 o and n, shift keys and t Module 05: DRILL 4 extra practice . and y Module 06: DRILL 5 , and w Module 07: DRILL 6 m and u Module 08: DRILL 7 v and x Module 09: DRILL 8 sentence drills Module 10: DRILL 9 figures Module 11: DRILL 10 alphabetical paragraphs Module 12: Recap Course 14: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Call Centre Training bundle. Requirements Our Call Centre Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Call Centre Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Phone-Based Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Phone-Based Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.