Are you confident your organisation could cope if a bad news story went viral and you were besieged by the media? Would you be able to fend off a determined and aggressive journalist, take control and deliver your key messages? Our crisis communications courses show you how to cope when your organisation is under fire, and protect your good name. We can: Train your spokespeople to handle challenging interviews, pitting their wits against a hostile reporter Train your PR team to manage communications during an unfolding crisis Deliver a fast-paced crisis simulation where your team have to decide how to handle the press during an unfolding emergency Facilitate a crisis strategy workshop, where we work together to develop your crisis communications strategy All of our crisis communications courses are bespoke, so we will design each one to meet your specific needs. Areas we can cover include: How a crisis can escalate in seconds How journalists respond to bad news stories How to develop effective key messages & write holding statements How to manage your social media How to take control of an interview and get your message across How to handle press conferences and doorsteps Venue We deliver courses in the most appropriate format for your circumstances – whether face to face or online. Face to face courses are portable: they can be held in purpose-built studios, at your own offices or at an external venue. In the latter two cases, we create a mock studio for the practical exercises. Online courses give you flexibility and enable you to offer training to delegates from all over the world. We have run virtual courses for people from the Far East, South Asia, North America and Europe, as well as the UK.
This intensive one-day training programme has been developed to help those involved in producing specifications create high quality documents in an organised and effective way. The programme explains the primary purpose of specifications and the importance of understanding the context in which they are used. It focuses particularly on how to develop and structure content and write requirements that are clear and concise. The methods and techniques presented will provide a practical foundation course for those new to the topic whilst offering new insights to those with more experience. The objectives of the workshop are to: Review and discuss the role and purpose of specifications Present a structured approach for organising and producing specifications Explain each of the key steps involved in creating effective specifications Review some methods for assisting in defining requirements Explain how to define the scope and develop the structure for a specification Present methods to assist the writing and editing of specifications Review how specifications should be issued and controlled 1 Introduction Course objectives Review of participants' needs and objectives 2 Specifications in perspective The role and purpose of specifications The impact of specifications on commercial performance The qualities of an effective specification The five key steps of 'POWER' writing: prepare-organise-write-edit-release 3 Step 1: Preparing to write Defining the purpose the specification; integrating the specification and contract Deciding how to specify: when to specify in functional and technical terms Getting the right people involved at the right time; engaging stakeholders Applying procedures for writing, issuing and controlling specifications 4 Step 2: Organising the specification content Scoping the document: scope maps, check lists, structured brainstorming Clarifying requirements; separating needs and desires Dealing with requirements that are difficult to quantify Useful techniques: cost benefit analysis, Pareto analysis Deciding what goes where; typical contents and layout for a specification Creating and using model forms: typical sections and sub sections 5 Step 3: Writing the specification Identifying and understanding the readers needs Choosing and using the right words; dealing with jargon Important words; will, shall, must; building a glossary Using sentence structure and punctuation to best effect Understanding the impact of style, format and appearance Avoiding common causes of ambiguity; being concise and ensuring clarity 6 Step 4: Editing the specification Why editing is difficult; how to develop a personal editing strategy Key areas to review: structure, content, accuracy, clarity, style and grammar Editing tools and techniques 7 Step 5: Releasing and controlling the specification Key requirements for document issue and control Final formatting and publication issues; document approval Requirements management: managing revisions and changes 8 Course review and action planning What actions should be implemented to improve specifications? Conclusion
Do you participate in English-language meetings? Do you got to prepare an agenda in English? And is English your second language? This course is specifically for non-native English speakers needing skills in planning and participating in meetings.
The Paediatric First aid course provides the comprehensive set of practical skills needed by people working in childcare settings. Giving both the ability and knowledge to deal with first aid emergencies.
The Paediatric First aid course provides the comprehensive set of practical skills needed by first aiders in childcare settings. Giving both the ability and knowledge to deal with first aid emergencies and common childhood illnesses. It meets the standards required to help comply with Ofsted regulations.
Duration 2 Days 12 CPD hours This course is intended for This training is ideally suited for data analysts, IT professionals, and software developers who seek to augment their data processing and analytics capabilities. It will also benefit system administrators and data engineers who wish to harness Elastic Stack's functionalities for efficient system logging, monitoring, and robust data visualization. With a focus on practical application, this course is perfect for those aspiring to solve complex data challenges in real-time environments across diverse industry verticals. Overview This course combines engaging instructor-led presentations and useful demonstrations with valuable hands-on labs and engaging group activities. Throughout the course you'll explore: New features and updates introduced in Elastic Stack 7.0 Fundamentals of Elastic Stack including Elasticsearch, Logstash, and Kibana Useful tips for using Elastic Cloud and deploying Elastic Stack in production environments How to install and configure an Elasticsearch architecture How to solve the full-text search problem with Elasticsearch Powerful analytics capabilities through aggregations using Elasticsearch How to build a data pipeline to transfer data from a variety of sources into Elasticsearch for analysis How to create interactive dashboards for effective storytelling with your data using Kibana How to secure, monitor and use Elastic Stack's alerting and reporting capabilities The Elastic Stack is a powerful combination of tools for techniques such as distributed search, analytics, logging, and visualization of data. Elastic Stack 7.0 encompasses new features and capabilities that will enable you to find unique insights into analytics using these techniques. Geared for experienced data analysts, IT professionals, and software developers who seek to augment their data processing and analytics capabilities, Working with Elasticsearch will explore how to use Elastic Stack and Elasticsearch efficiently to build powerful real-time data processing applications. Throughout the two-day hands-on course, you?ll explore the power of this robust toolset that enables advanced distributed search, analytics, logging, and visualization of data, enabled by new features in Elastic Stack 7.0. You?ll delve into the core functionalities of Elastic Stack, understanding the role of each component in constructing potent real-time data processing applications. You?ll gain proficiency in Elasticsearch for distributed searching and analytics, Logstash for logging, and Kibana for compelling data visualization. You?ll also explore the art of crafting custom plugins using Kibana and Beats, and familiarize yourself with Elastic X-Pack, a vital extension for effective security and monitoring. The course also covers essentials like Elasticsearch architecture, solving full-text search problems, data pipeline building, and creating interactive Kibana dashboards. Learn how to deploy Elastic Stack in production environments and explore the powerful analytics capabilities offered through Elasticsearch aggregations. The course will also touch upon securing, monitoring, and utilizing Elastic Stack's alerting and reporting capabilities. Hands-on labs, captivating demonstrations, and interactive group activities enrich your learning journey throughout the course. Introducing Elastic Stack What is Elasticsearch, and why use it? Exploring the components of the Elastic Stack Use cases of Elastic Stack Downloading and installing Getting Started with Elasticsearch Using the Kibana Console UI Core concepts of Elasticsearch CRUD operations Creating indexes and taking control of mapping REST API overview Searching - What is Relevant The basics of text analysis Searching from structured data Searching from the full text Writing compound queries Modeling relationships Analytics with Elasticsearch The basics of aggregations Preparing data for analysis Metric aggregations Bucket aggregations Pipeline aggregations Substantial Lab and Case Study Analyzing Log Data Log analysis challenges Using Logstash The Logstash architecture Overview of Logstash plugins Ingest node Visualizing Data with Kibana Downloading and installing Kibana Preparing data Kibana UI Timelion Using plugins
Duration 3 Days 18 CPD hours This course is intended for System administrators System engineers Consultants Overview By the end of the course, you should be able to meet the following objectives: Identify the features and benefits of VMware Aria Operations for Logs Determine which VMware Aria Operations for Logs cluster meets your monitoring requirements Describe the VMware Aria Operations for Logs architecture and use cases Deploy and configure a VMware Aria Operations for Logs cluster Use the Explore Logs page to get a deep understanding of log data Create and manage queries Manage VMware Aria Operations for Logs agents and agent Groups Create custom dashboards Explain how to use the VMware Aria Operations for Logs widgets Extend the capabilities of VMware Aria Operations for Logs by adding content packs and configuring solutions Discuss VMware Aria Operations for Logs (SaaS) This three-day course features hands-on training that focuses on deploying, configuring, and managing VMware Aria Operations? for Logs 8.12. You will learn the UI enhancements, features, architecture, use cases, and benefits of VMware Aria Operations for Logs. This course provides you with the knowledge and skills to use VMware Aria Operations for Logs 8.12 to monitor your environment. Course Introduction Introductions and course logistics Course objectives Introduction to VMware Aria Operations for Logs Describe the VMware Aria cloud management platform Describe the VMware Aria? use cases Describe the key capabilities of VMware Aria Operations for Logs Describe the requirements for a log analytics solution Explain the importance of efficient log management Navigate the VMware Aria Operations for Logs UI Describe the various stages of log processing VMware Aria Operations for Logs Architecture and Deployment Identify the minimum requirements for deploying VMware Aria Operations for Logs Explain how to use the VMware Aria Operations for Logs sizing calculator Describe VMware Aria Operations for Logs compatibility with other VMware products Describe the VMware Aria Operations for Logs architecture Explain how to install the VMware Aria Operations for Logs virtual appliance Analyzing Logs Describe the primary functions of the VMware Aria Operations for Logs UI Describe log events Use Explore Logs for understanding and analyzing the log data VMware Using Dashboards Alerts and Reports Create VMware Aria Operations for Logs custom dashboards Describe how to use the VMware Aria Operations for Logs widgets Configure alerts Explain how to view and manage reports Administering VMware Aria Operations for Logs Describe user access control in VMware Aria Operations for Logs Describe user management Configure VMware Aria Operations for Logs settings Managing Data Sources and Content packs Describe how to integrate VMware Operations for Logs with VMware Aria Operations for Logs Install and manage content packs Manage certificates Install and manage agents for VMware Aria Operations for Logs Describe the VMware Aria Operations for Logs Importer VMware Aria Operations for Logs Integrations Describe how to integrate VMware Operations for Logs with VMware Aria Operations for Logs Discuss the advantages of integrating VMware Operations for Logs with VMware Aria Operations for Logs Discuss the advantages of using the vSAN content pack Explain how to configure the NSX content pack VMware Aria Operations for Logs (SaaS) Explain the VMware Aria Operations for Logs (SaaS) architecture Describe the ingestion options for Aria Operations for Logs (SaaS) Discuss integration with on-premises Aria Operations for Logs
Duration 5 Days 30 CPD hours This course is intended for Implementer Overview Enrolling in this course will help you better understand and leverage PeopleSoft Payroll for North America (USA) payroll requirements and processes. This knowledge will help you create, adjust and troubleshoot your organization's employee payroll. Learn Off-Cycle Payroll Events In addition to typical on-cycle payroll processing, Payroll for North America provides functionality for a variety of off-cycle payroll events and other payroll requirements. This course will illustrate how to reverse a paycheck, record a manual check, produce online checks and final checks and create a gross up check. In addition, you'll also learn the necessary steps to set up and process mid-period job changes and multiple jobs. Finally, you'll set up and processes benefit deductions and garnishments. This PeopleSoft Payroll - US Rel 9.2 training teaches you how to set up and maintain employee tax data, additional pay, general deductions and direct deposits. Expert Oracle University instructors will show you how to use this solution to calculate payroll, review calculation results, identify and correct errors, confirm payroll and more. Setting Up PeopleSoft HRMS Tables for Payroll Processing Identifying HRMS Tables That Impact Payroll Processing Describing Installation Table Setup for PeopleSoft Enterprise Payroll for North America Describing the Role of SetID, Location, and Department in Payroll Processing Describing Company Table Setup Desc Setting Up Payroll Tables Identifying Payroll Setup Tables Setting Up Source Bank Accounts Creating Special Accumulators Setting Up Earnings Codes Setting Up Earnings Programs Describing Shift Pay Setup Creating a Pay Group Creating a Rate Code Setting Up U.S. Payroll Tax Tables Identifying Tax Table Maintenance Responsibility Describing PeopleSoft-Maintained Tax Tables Setting Up Customer-Maintained Tax Tables Setting Up Employee Data Identifying Sources of Employee Data Setting Up an Employee Instance Entering and Viewing Employee Job Data Identifying Employee Pay Data Updating Employee Tax Data Assigning Additional Pay to Employees Assigning General Deductions to Employees Updating P Creating and Updating Paysheets Describing Paysheets in Payroll for North America Describing Balance ID Creation Creating Pay Calendars Setting Up Pay Run IDs Creating Paysheets Viewing and Updating Paysheets and Paylines Describing the Payroll Unsheet Process Calculating Payroll Describing Payroll Calculation Running Preliminary Payroll Calculation Running Final Payroll Calculation Confirming Payroll and Producing Checks and Reports Confirming a Payroll Viewing Confirmed Payroll Results Online Printing Checks and Advices Describing Check Reprinting Describing Direct Deposit Transmittals and Reports Describing Payroll and Tax Reports Identifying Methods of Reversing Payroll Confirmati Processing Off-Cycle Payrolls Identifying Off-Cycle Payroll Processing Reversing a Paycheck Describing Reversal/Adjustment Processing Recording a Manual Check Producing an Online Check Describing Retroactive Processing Setting Up and Processing Additional Payroll Functionality Setting Up a Holiday Schedule Setting Up Advanced Earnings Options Setting Up Multiple Jobs Processing Setting Up and Processing Mid-period Job Changes Processing Gross Ups Setting Up and Processing Benefit Deductions in Payroll Setting Up Deductions and Earnings for Benefits Calculations Updating a Benefit Program and Enrolling Employees Analyzing Benefits-Related Payroll Reports Setting Up and Processing Garnishments Identifying Garnishment Setup Steps Describing PeopleSoft-Maintained Garnishment Tables Setting Up Company-Level Tables for Garnishment Processing Assigning an Employee Garnishment Deduction Setting Up Employee Garnishment Specification Data Reviewing Emp Describing PeopleSoft Enterprise ePay Identifying HRMS Tables That Impact Payroll Processing Describing Installation Table Setup for PeopleSoft Enterprise Payroll for North America Describing the Role of SetID, Location, and Department in Payroll Processing Describing Company Table Setup Desc
Understanding a buildings heat loss for heating engineers
The Cambridge First Certificate in English (FCE) represents the third level examination of the “Cambridge in English for Speakers of Other Languages” classification and it is equivalent to a B2 (Upper Intermediate) level from the Common Framework for European languages. FCE Exam Registration The FCE exams are held on a monthly basis, and if interested, Castleforbes College will provide you with all the necessary information and preparation for the exam. All FCE exams are arranged in external certified centres located in Dublin.