Description: Do you have a passion for customer service? Or want to upgrade your skills as a Hotel receptionist? Enrol the Hotel Receptionist Diploma course and master the strategies for becoming a successful hotel receptionist. The course is divided into several sections. Throughout these step by step sections, you will master the strategies of managing and handling the duties and responsibilities of a hotel receptionist. At first, you will gain an overall understanding about hotel reception process that will be followed by the discussion on standard hotel reception procedures and customer service. Then, you will know how to handle the difficult customers and how to manage their problems and complain. The course also covers the essential communication skill, computer skills, telephone etiquette, handling telephone calls and respond to customer's queries over phone and face-to-face conversation. Next, the course illustrates the essential administrative skills for a Hotel receptionist. Finally, the course explains the safety and security issues, legal issues in hospitality, future of Hotel receptionists and more. Shortly, you will learn almost all the essential skills and information for becoming an efficient Hotel receptionist. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Hotel Receptionist Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Hotel Receptionist Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Hotel Receptionist Diploma An Overview of Hotel Reception 01:00:00 Hotel Reception Standard Procedures 00:30:00 Communication Skills Required for Hotel Reception 01:00:00 Customer Service in Hotel Reception 00:30:00 Telephone Handling in a Hotel 01:00:00 How to Handle Difficult Hotel Guests 00:30:00 Administrative Skills as a Hotel Receptionist 00:30:00 Computer Skills and Programs 00:15:00 Brand Standards in the Hospitality World 00:15:00 Being a Team Player: Working with Other Hotel Departments 00:15:00 Safety and Security in the Hotel 01:00:00 Sales and Marketing as a Hotel Receptionist 00:30:00 Dressing the Part: Creating the Professional Look in Hospitality 00:15:00 Keeping Stress Under Control on the Job 00:30:00 Legal Issues in Hospitality 00:30:00 The Future for Hotel Receptionists 00:30:00 Assessment Assignment - Hotel Receptionist Diploma 00:00:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
These topics are available as individual sessions or we can deliver all three as a full day’s training for Registered Practitioners. Facilitated by registered clinicians with extensive experience.
Highlights of the Course Course Type: Online Learning Duration: 1 hours 39 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about sales management Understand the core competencies and principles of sales management Explore the various areas of sales management Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert sales manager Sales Skills Course Master the skills you need to propel your career forward in sales skills. This course will equip you with the essential knowledge and skillset that will make you a confident salesperson and take your career to the next level. This comprehensive sales skills course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this sales skills course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective sales skills practice and equip you with the essential skills, confidence and competence to assist you in the sales skills industry. You'll gain a solid understanding of the core competencies required to drive a successful career in sales skills. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for salesperson or for people who are aspiring to specialize in sales skills. Enroll in this sales skills course today and take the next step towards your personal and professional goals. Earn industry-recognized credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive sales skills course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this sales skills can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This sales skills course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This sales skills course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This sales skills course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: Basic Rules for Sales People Module 2: Cold Calling Module 3: Face-to-Face Meetings Module 4: Rapport Building Module 5: Sales Presentations Module 6: Results Selling Module 7: Handling Negotiations Module 8: Dealing With Objections Module 9: Closing the Sale Obtain Your Certificate Order Your Certificate of Achievement 00:00:00
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[vc_row][vc_column][vc_column_text] Description: Do you work from home or need to make telephone calls for your job? Does your telephone etiquette need improving? This Professional Telephone Receptionist Course is ideal for aspiring receptionists, or telephone receptionists who wish to build their skills for career advancement. Communication and customer service is an essential skill in any industry. Whether face to face or on the phone, being able to communicate professionally is a crucial aspect of any receptionist role. Throughout this telephone receptionist training course, you will learn how to be an effective communicator and will learn fundamental verbal communication techniques. You will also learn essential time management and telephone skills for communicating with clients and colleagues on the telephone. Different forms of communication will also be explored in this course, and you will also look into the challenges teleworkers face. Whether you're a call centre agent or professional receptionist, you will be a communication expert and more confident person on completion of this communication skills training course. Who is the course for? Home-based receptionist and any communication or administrative specialists who need to learn how to become expert or professional with their telephone communication skills. People who have an interest in learning how to become their own professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Professional Telephone Receptionist Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Contact Operator Customer Service Representative Home-based Professional Information Center Expert Telemarketer and telesales Telephone Researcher [/vc_column_text][/vc_column][/vc_row] Professional Telephone Receptionist Course Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Professional Telephone Receptionist Course - Activities 00:00:00 Mock Exam Mock Exam- Professional Telephone Receptionist Course 00:20:00 Final Exam Final Exam- Professional Telephone Receptionist Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Course Description Training will cover detailed anatomy and physiology of the lymphatic and associated vascular system, pathology of lymphoedema and chronic oedema and the different stages and types of lymphoedema. Please note: Your training will be delivered through a blended learning format. With our blended learning format, you will have the opportunity to complete the theoretical components of your training at your own pace. In addition to the online learning, we offer clinical skills training on scheduled workshop dates. This hands-on training will allow you to put your theoretical knowledge into practice and develop the necessary skills to excel in your field. Our experienced instructors will guide you through each step of the training, ensuring that you are fully prepared and confident in your abilities. Once you have completed your clinical skills training, you will receive your certification, validating your skills and knowledge. Please note price includes VAT Our Comprehensive Lymphoedema Training Course Course Summary Join us on our blended learning training programme especially designed for certified healthcare professionals working within clinical settings. By the end of the course, you will have a thorough understanding of the anatomy and physiology of the lymphatic system, enabling you to holistically assess and diagnose a patient with lymphoedema. You will be able to design and implement an appropriate research and evidence based individualised management strategy selecting from a range of therapies and new innovations. You will be competent in the field of Decongestive Lymphatic Therapy including Multi Component Bandaging (MCB) and the latest knowledge and research in Fluoroscopy Guided - Manual Lymphatic Drainage (FG-MLD®) Entry Requirements This training is suitable for: All certified healthcare professionals. Such as Medics, Registered General Nurses, Physiotherapists, Radiographers, Occupational therapists, Osteopaths and Chiropractors Learning Format Your course is made up of a blended learning format meaning your content and modules will be taught via live interactive webinars, through self-guided independent study and face to face clinical skills workshops. So, whether you're learning style is social, solitary, visual, kinesthetic, auditory or a combination we have a learning style to help you get the best out of the course. We hope that you make the most out of the tools that are available to you throughout the course but don't worry if you are not the most "tech-savvy", we have real people on hand to help you every step of the way. Assessment Criteria All students will undergo a series of course specific formative & summative assessments. Throughout the course you will be assessed through observation of practical tasks, written assessments, assignments, research and online tests. Course Contents You will gain knowledge, skills and techniques in: Compression Exercise Skincare & Wound Healing Garments Multi-Component Bandaging Assessment & Treatment of Oedema Anatomy & Pathways of the Upper & Lower Limb FG-MLD® Technique Tissue Dielectric Constant Head & Neck, Midline & Genital Oedema. Training will also cover innovations and consideration for clinical practice. Course Inclusions As part of your training pack, LTA will provide all training support materials required to undertake the course. Such as but not limited to: Corporate Sponsored Bandaging Pack LymphBalls™ Latest LTA Research & Development articles Lymphoedema supporting literature Access to in-house LTA training & demonstration videos Learning management platform (CANVAS) profile & course content Snacks & Refreshments throughout your practical skills workshops Dedicated support from the LTA training team Course Certification The benefits of an LTA certification means you can; Display FG-MLD® Certified and LTA Cert. logo on your marketing material Write LTA Cert. after your name Wear your qualification badge Practice MLD to further enhance outcomes Use an innovative technique and ensure effective treatment programmes Receive training and support from Jane Wigg & Team Access the latest developments in Lymphoedema care Have access to a private FG-MLD® Therapist FB Page Recertification To maintain your LTA Therapist Certification, a 2-day recertification is required after 12 months after your initial training, and you will be required to attend a 1-day recertification every 2 years thereafter to maintain your certification of practice.
In today's rapidly evolving world, cultivating meaningful social relationships becomes more essential yet more challenging. Dive deep into 'Strategies for Achieving Fulfilling Social Relationship Goals' and unlock the secrets to thriving connections with those around you. From mastering effective communication to setting up essential boundaries, every module is tailored to ensure participants leave with the insights and tools they need to foster lasting relationships, whether face-to-face or in the digital realm. Learning Outcomes Comprehend the foundational concepts behind social relationship goals. Develop proficiency in communicating effectively and understanding diverse perspectives. Gain techniques for resolving disagreements and setting healthy limits in relationships. Understand the nuances of trust building and maintaining relationships over time. Navigate the intricacies of online connections and establish robust digital social ties. Why buy this Strategies for Achieving Fulfilling Social Relationship Goals? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Strategies for Achieving Fulfilling Social Relationship Goals for? Individuals seeking to enhance their personal relationships. Professionals aiming to build stronger workplace connections. Digital natives wanting to manage online relationships effectively. Individuals aiming to understand diverse and inclusive relationship dynamics. Anyone looking to set and achieve clear relationship-oriented goals. Career path Relationship Coach: £25,000-£45,000 Communication Specialist: £28,000-£50,000 Mediator: £30,000-£55,000 HR Relationship Manager: £35,000-£60,000 Digital Community Manager: £28,000-£48,000 Diversity and Inclusion Officer: £32,000-£58,000 Prerequisites This Strategies for Achieving Fulfilling Social Relationship Goals does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to Social Relationship Goals Introduction to Social Relationship Goals 00:11:00 Module 2: Effective Communication Skills Effective Communication Skills 00:14:00 Module 3: Conflict Resolution Strategies Conflict Resolution Strategies 00:17:00 Module 4: Establishing Healthy Boundaries Establishing Healthy Boundaries 00:13:00 Module 5: Building Trust and Strengthening Relationships Building Trust and Strengthening Relationships 00:10:00 Module 6: Diversity and Inclusion in Relationships Diversity and Inclusion in Relationships 00:11:00 Module 7: Long-Term Relationship Maintenance Long-Term Relationship Maintenance 00:12:00 Module 8: Social Relationships in the Digital Age Social Relationships in the Digital Age 00:15:00 Module 9: Action Planning and Goal Setting Action Planning and Goal Setting 00:15:00
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Directions to The Warehouse: The address is: Travel and Parking arrangements: Paid parking is available (attendees are responsible for paying parking fees) From New St Station, follow signs to Moor St station. When you get to Moor St, go down the hill to the side of the station towards the multi-storey car park. At the car park, go left under the railway bridge. Immediately after the railway bridge turn right onto shaws passage, which is quite short. We're on the corner at the end of shaws Passage - walk round the corner onto Allison Street and along past the Cafe to the full glass door with the Birmingham Friends of the Earth hanging sign.
Learn up-to-date skills | CPD UK & IPHM Accredited | Recognised Certificate | MCQ Based Exam & Tutor Support | Interactive Video Training | Instant Result | Lifetime Access This course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Master the skills you need to propel your career forward in reiki. Equip yourself with the essential knowledge and skillset that make you a confident reiki master or teacher and take your career to the next level. This comprehensive reiki master/teacher certification course is designed to help you reach your professional goals. The skills and knowledge that you will gain through studying this reiki master/teacher certification course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive reiki master/teacher certification course will teach you the theory of effective reiki practice and equip you with the essential skills, confidence and competence to assist you in the reiki industry. You'll gain a solid understanding of the core competencies required to drive a successful career in reiki. Learn from expert tutors with industry experience, teaching you the latest expertise and best practice. This extensive reiki master/teacher certification course is designed for reiki professionals who are aspiring to specialise in reiki. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV. Enrol today and take the next step towards your personal and professional goals. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Supplementary Resources Supplementary Resources - The Complete Accredited Reiki Master / Teacher Certification 00:00:00 Introduction to the Programme Programme Overview 00:01:00 Introduction to Reiki 00:17:00 Reiki Level I The Five (5) Principles of Reiki 00:01:00 All about Aura, Chakra and Kundalini 00:04:00 Exercises to feel the Reiki Energy 00:05:00 Diagnosing Imbalanced Chakras 00:13:00 Diagnosing Abnormal Aura 00:09:00 Aura Scanning Technique 00:01:00 Applying Reiki on Self 00:02:00 Applying Reiki on Others 00:01:00 Applying Reiki on a Group 00:01:00 Healing Past Life and Incidences 00:01:00 Reiki Level II The Three Pillars of Reiki Session: Gassho, Reiji-Ho, and Chiryo 00:01:00 Reiki Level II Symbols: Cho Ku Rei, Sei He Ki, Hon Sha Ze Sho Nen 00:05:00 Distance Reiki 00:01:00 Reiki Level III / Master / Teacher Reiki Master Symbols (Level III): Dai ko Myo, Tam-A-Ra-Sha 00:02:00 Teaching Reiki 00:01:00 Attuning Students: Face to Face, Distance, Group Attunements, and Ceremony 00:04:00 Novel Reiki Techniques Color Reiki 00:01:00 Crystal Reiki 00:01:00 Animal Reiki 00:01:00 Reiki Professional Practice Ethical Issues and Professionalism in Reiki Practice 00:01:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00