6316 Courses

Description A certificate program in customer service helps students gain entry-level customer service positions by teaching them how to use basic office computer applications, such as word processors, spreadsheets, and email programs. Students also learn how to study the product and give adequate information to customers. They also learn how to analyze basic behavioral patterns of different customer personalities and the right ways to deal with them. Who is the course for? Managers, supervisors and customer service staff, as well as staff in departments, directly deal with customers on daily basis in any kind of job or business. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Customer Service Basics course helps students to work as a company's client interaction and conflict-resolution representatives. Together with experience, you will stand high chances of promotion and ultimately gain the title of manager. Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Mock Exam Mock Exam- Customer Service Basics 00:20:00 Final Exam Final Exam- Customer Service Basics 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Stress destructs one's aim and separates from his foal. It is one of the common phenomena at present time. People are suffering from stress for different situation such as familial, economic, mental, physical, and study related stress. Everyone needs an approximate solution. Considering their demand, the Aromatherapy for Stress Relieve course incorporates some tactics to solve this stress problem. Aromatherapy signifies the use of natural plants extracts and essential oil in massage to reshape our body, emotion, and mind. The course teaches you how to reduce your stress knowing the proven methods of oils massage differently. It also assists you to show the right direction and approximate possible solution to reduce your stress level. After learning this course you will be enabled to know the effective methods of aromatic plants; oils to get relief from your stress. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Aromatherapy for Stress Relieve is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Aromatherapy for Stress Relieve is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:02:00 What is Aromatherapy? What is aromatherapy 00:03:00 Essential oils Essential oils 00:04:00 Relaxing and balancing Essential Oils 00:03:00 Ritual recipes Bath Salts 00:04:00 SOS Recipes Personal Inhalers 00:04:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Fire Safety Training Course is required for all organisations, and employees such as fire wardens, managers and supervisors must be familiar with workplace fire safety laws and legislation. This introductory Fire Safety Course is designed to teach you what procedures need to be in place and how to react professionally in the case of a fire emergency. The Regulatory Reform (Fire Safety) Order 2005, the Fire Safety (Scotland) Regulations 2006 and the Fire Safety Regulations (Northern Ireland) 2010 state that all employers must provide their staff with Fire Safety Training and information. Some of the key fire safety principles you'll learn are what causes a fire and how to prevent them, complying to safety laws in the workplace, evacuation procedures and housekeeping and maintenance. This CPD accredited Fire Safety Course includes expert video material which can be accessed from any device. You'll receive a certified qualification on successful completion, which is recognised across the UK. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Who is this Course for? This Online Fire Safety Training Course is ideal for any individuals that work in any kind of premise, and wish to familiarise themselves with Fire Safety techniques and fire safety awareness training. This can apply to: Office workers Factory workers Leisure centre workers Shop workers Warehouse workers Property owners Fire Safety Training Course Module 01: Introduction to Fire Safety 00:20:00 Module 02: Fire Safety Legislation 00:20:00 Module 03: Measures of Fire Safety 00:25:00 Module 04: Fire Emergency Evacuation Procedures 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Do you want to learn how to face crisis time in your organisation? How to proactively defend media with clear, understandable, and exact quotes? If so, take a look at our well-designed Media Crisis Communications course. It will guide you on your further quest regarding this field. The contents of the course aim to prepare you for how to face press conferences, create media statements and messages, and deliver important information during public relation crisis. It also assists you in preparing plans and enables you to identify the approximate reason and time of the crisis to take proper action. The course aims to make you confident in front of a camera, capable of managing crisis communication, and responsible for shielding the reputation of the organization vibrantly. Assessment: This course does not involve any type of assessment. Certification: After completing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Media Crisis Communications is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Media Crisis Communications is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. You Can Handle a Media Crisis and Come Out Ahead This Crisis Will Make You Stronger - Public Relations FREE 00:04:00 Creating Your Winning Message 00:08:00 Let the Whole World Know - Distributing Your Message 00:16:00 The Biggest Crisis Blunders to Avoid - Public Relations 00:12:00 The Real Secret to Being Prepared for a Crisis: Practice on Video 00:05:00 Feedback 00:01:00 Final Public Relations Tips 00:04:00 If You Like to Learn by Reading 00:01:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Embark on a rewarding journey into the world of childcare with our comprehensive course designed for aspiring childcare providers, educators, and parents alike. 'Child Care Level 3 Diploma' offers an in-depth exploration into the multifaceted aspects of child-rearing and education. Through this course, you will gain a profound understanding of child development, learn the essentials of caring for children, and equip yourself with the knowledge to promote healthy lifestyles. We will delve into critical topics such as child protection, fostering play, imagination, and creativity, as well as tailoring approaches for children with special needs. Why Choose this Diploma in Level 3 Diploma in Child Care ? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result The UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. However, you can also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £14.99 or in PDF format at £11.99. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Module 01: Understanding Child Development Understanding Child Development 00:24:00 Module 02: Caring for Children Caring for Children 00:25:00 Module 03: Healthy Food, Healthy living Healthy Food, Healthy living 00:24:00 Module 04: Keeping Children Healthy & Safe Keeping Children Healthy & Safe 00:31:00 Module 05: Child Protection Child Protection 00:23:00 Module 06: Play, Imagination and Creativity Play, Imagination and Creativity 00:26:00 Module 07: Early Years Provision Early Years Provision 00:19:00 Module 08: Children with Special Needs Children with Special Needs 00:39:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Digital marketing has become exceptionally valuable as it has the potential to grow your business from scratch and make a profit in the process. The Digital Marketing Diploma Level 3 course includes all the most up-to-date digital marketing strategies and helps you to promote your products or business using various digital platforms. Through this course, you will equip yourself with a solid foundation in the core concepts of digital marketing. It ensures you learn all the essential skills and knowledge needed to exceed as a digital marketing professional. Broaden your knowledge of the basics of digital marketing, including the elemental characteristics, and its various strategies that empower you to develop and implement digital marketing strategies and drive sales eventually. Along with Facebook, Twitter, Pinterest, Instagram, and Google +marketing, you will also enhance your understanding of website promoting, email marketing, Youtube marketing, copywriting, podcasting, Quora, and Google Analytics. From social media marketing to search marketing, this diploma course teaches you everything to sparkle in the digital marketing arena. Who is the course for? Business owners, students of accountancy/ finance/bookkeeping, budding finance directors, and management accountants Individuals who want to manage their personal cashflows better Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.

In this practical course, you will learn to develop a complete understanding of all the concepts and topics you need to master in order to achieve the most sought-after networking certification today. With its easy-to-understand, structured approach, this course will enable you to master Cisco networking to the CCNA level, and beyond, in no time.

Course Overview Learn how you can manage and secure your server space from this Microsoft Azure 104 Administrator - Full Course and have a great and strong online connection. This course will teach you about Microsoft Azure from scratch. You will learn how to create an Azure account and maintain it. You'll learn about the duties of an Azure administrator and how to customize your cloud server as per your requirement. This course will give you a clear overview of data protection, server less computing, virtual networking and network traffic management. The small, bite-sized lessons will help you to understand the data protection and networking techniques easily. This course is ideal for you to get in depth knowledge do Azure administration. Learning Outcomes Learn about the roles and responsibilities of an Azure administrator Manage subscription accounts, Azure policies and access control Be able to implement and manage Azure storage Configure and manage Azure virtual network Learn in detail about traffic management Be able to backup files, folders and virtual machines Learn how to administer Azure using resource manager, portal cloud shell and templates Who is this course for? This comprehensive Microsoft Azure 104 Administrator - Full Course is ideal for those who want to understand the functions of Microsoft Azure and build your career as a Microsoft Azure Administrator. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Microsoft Azure 104 Administrator - Full Course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Microsoft Azure Administrator Data Security Officers Web Developers Database Management Professionals Programmers Hackers IT Professionals

Do you time and time again wake up to the noise of your wheezing? Does your partner complain that your wheezing keeps him or her from resting? Do you wheeze noisily? Does your wheezing panic your little kids? If yes, then this is the course for you. Join now and overcome your snoring problems. Description: Snoring is not merely something individuals do; it is a side effect. Snoring is an appearance of harm that is caused by an underlying issue. Since snoring has been wrongly viewed as a part of many, if not for a large number of people's sleeping habits, the harm that makes individuals wheeze has gone unrecognised in a great many people, this is genuine even today. By the end of this course, students will understand the factors that lead to loud snoring and explore surgical and non-surgical therapies for snoring. Who is the course for? Individuals who are suffering from snoring and are unable to reduce it. Individuals who are suffering from health and relationship problems due to snoring. People who are suffering from lack of sleep due to snoring. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. How to Quit Snoring Introduction 00:30:00 Understanding Snoring 01:00:00 Snoring and Surgery 01:00:00 Non-Surgical Solutions to Snoring 01:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Learn to express what you want to say and know the strategies for making your message more clear and concise with the Honing and Delivering Your Message course. The course helps you to identify the points and areas that you wish to express. The course guides you to deliver your message more efficiently so that receiver understands your thoughts and points. Proper messaging is a must for everywhere no matter it is for official purpose or personal reason. If you are unable to express your message properly, it can cause various misunderstanding. In this course, you will learn to clarify your message and know the techniques of presenting your message towards the desired person. The course also covers various forms of communication for successful messaging, effective listening and communication skills, and the techniques of making your listener fall for you. Upon completion, you will learn the skills for becoming a better spokesperson and know to present your ideas to a group or social media. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Honing and Delivering Your Message is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Honing and Delivering Your Message is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Honing and Delivering Your Message OVERVIEW 00:05:00 WHAT IS YOUR MESSAGE 00:20:00 WAYS TO PRESENT YOUR MESSAGE 00:30:00 EFFECTIVE LISTENING 00:15:00 WHAT IS YOUR BODY SAYING 00:30:00 PRESENTING YOUR MESSAGE TO AN AUDIENCE 00:15:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00