36973 Courses

Course Overview: The importance of cleaning, decontamination and waste management in healthcare settings cannot be overstated. If you are interested in learning how to perform cleaning, decontamination and waste management tasks effectively and efficiently, or if you want to enhance your existing knowledge and skills in this area, this Cleaning, Decontamination and Waste Management course is designed for you. This course will provide you with a comprehensive overview of the principles and practices of cleaning, decontamination and waste management in care services, covering topics such as cleaning methods and equipment, decontamination and disinfection techniques, hygiene standards and procedures, environmental cleaning and sanitisation, sterilisation methods, waste management systems and policies, and health and safety responsibilities. By completing this course, you will gain solid knowledge and skills to prepare you for a successful career in cleaning, decontamination, waste management, or related fields. Enrol today and start your journey to becoming a qualified cleaner, decontamination technician, or waste management technician! Key Features of the Course: Obtain a prestigious CPD certificate upon successful completion. Enjoy the flexibility of 24/7 learning assistance, ensuring your questions are answered promptly. Access exciting and engaging learning materials that make the learning experience enjoyable and effective. Who is This Course For? This Cleaning, Decontamination and Waste Management course is ideally suited for professionals working in various sectors, including healthcare, hospitality, housekeeping, and anyone seeking to enhance their understanding of cleaning, decontamination, and waste management practices. It's also beneficial for those pursuing a career in fields requiring expertise in maintaining a hygienic and sanitised environment. What You Will Learn: In this course, you will gain valuable insights into: The essential principles and practices of cleaning in care services. Effective decontamination and disinfection techniques to ensure safety and infection control. Hygiene best practices in care services for promoting health and well-being. Environmental cleaning and sanitisation methods to create a safe living and working environment. Sterilisation techniques to maintain the highest levels of cleanliness. Understanding the significance of waste management and its impact on the environment. Health and safety responsibilities in maintaining a clean and hazard-free setting. Why Enrol in This Course: By enrolling in this Cleaning, Decontamination and Waste Management course, you will develop invaluable cleaning, decontamination, and waste management skills, making you highly sought-after in various industries. This top-reviewed course has been recently updated to meet industry standards and trends, ensuring you stay ahead of the evolving field. Requirements: There are no specific prerequisites for taking this course. All you need is a passion for maintaining clean and safe environments and a willingness to learn. Career Path: Upon completing this Cleaning, Decontamination and Waste Management course, you'll be equipped to pursue various course-related professions, such as: Healthcare Facility Cleaner - £18,000 per year. Housekeeping Supervisor - £22,000 per year. Waste Management Technician - £25,000 per year. Environmental Services Coordinator - £27,000 per year. Infection Control Assistant - £20,000 per year. Hospitality Hygiene Specialist - £24,000 per year. Facility Maintenance Manager - £30,000 per year. Certification: Upon completing the course, you will receive a CPD certificate, validating your expertise and dedication to maintaining cleanliness, decontamination, and effective waste management practices. So, don't miss this opportunity to excel in your career and contribute to a healthier and safer world. Enrol now and embark on this rewarding learning journey! Course Curriculum 7 sections • 7 lectures • 01:34:00 total length •Cleaning in Care Services: 00:14:00 •Decontamination and Disinfection: 00:15:00 •Hygiene in Care Services: 00:12:00 •Environmental Cleaning and Sanitisation: 00:15:00 •Sterilisation Techniques: 00:13:00 •Understanding Waste Management: 00:11:00 •Health & Safety Responsibilities: 00:14:00

Overview This comprehensive course on Baker will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Baker  comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enroll in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Baker. It is available to all students, of all academic backgrounds. Requirements Our Baker is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smart phones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillet will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 17 sections • 17 lectures • 07:00:00 total length •Introduction to Baking: 00:10:00 •Common Ingredients: 00:30:00 •Baking Equipment: 00:30:00 •Principles of Baking: 00:15:00 •Baking Cake: 00:20:00 •Decoration of Cake: 00:20:00 •Basic Cake Decorating Recipes: 00:30:00 •Different Types of Cake Part I: 00:25:00 •Different Types of Cake Part II: 00:25:00 •Cupcakes and Muffins: 00:30:00 •Macarons: 00:25:00 •Pies and Tarts: 00:30:00 •Biscuits, Cookies and Brownies: 00:30:00 •Breads: 00:30:00 •Other Baked Goods: 00:15:00 •Baking Business: 00:25:00 •Health, Safety and Hygiene: 00:30:00

Overview This comprehensive course on Sustainable Living will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Sustainable Living comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? At the end of the course there will be an online written test, which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Sustainable Living. It is available to all students, of all academic backgrounds. Requirements Our Sustainable Living is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 7 lectures • 03:54:00 total length •Module 01: An Overview of Sustainable Living: 00:30:00 •Module 02: Sustainable Food: 00:42:00 •Module 03: Water Preservation: 00:25:00 •Module 04: Wastewater Recycling: 00:35:00 •Module 05: Conserving Energy: 00:33:00 •Module 06: What is Bioremediation?: 00:33:00 •Module 07: How to Live Green: 00:36:00

Overview This comprehensive course on The Secrets of Body Language will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This The Secrets of Body Language comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this The Secrets of Body Language. It is available to all students, of all academic backgrounds. Requirements Our The Secrets of Body Language is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 12 sections • 12 lectures • 11:48:00 total length •Understanding the Basics: 00:46:00 •Non-Verbal Communication: 00:40:00 •Science of Body Language - Head-Part 1: 01:08:00 •Science of Body Language - Head-Part 2: 00:55:00 •Science of Body Language - Hand: 01:34:00 •Science of Body Language - Mid Body: 01:10:00 •Science of Body Language - Lower Body: 01:03:00 •Understanding People: 01:01:00 •Personality and Types of It: 00:49:00 •Digital Body Language: 00:58:00 •Use Body Language: 01:01:00 •Persuasion or Manipulation: 00:43:00

Overview This comprehensive course on Smartphone Photography will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Smartphone Photography comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Smartphone Photography. It is available to all students, of all academic backgrounds. Requirements Our Smartphone Photography is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 9 sections • 9 lectures • 05:23:00 total length •Introduction: 00:44:00 •Smartphone Photography Basics: 00:40:00 •Lighting: 00:28:00 •Camera Modes and Features: 00:39:00 •Camera Settings: 00:41:00 •Using Add on Lenses: 00:31:00 •Photography Tricks and Effects: 00:26:00 •Editing Your Photos and Useful Photo Apps: 00:39:00 •Smartphone Photography for Instagram Success: 00:35:00

Overview This comprehensive course on Nurse Prescribing Diploma will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Nurse Prescribing Diploma comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Nurse Prescribing Diploma. It is available to all students, of all academic backgrounds. Requirements Our Nurse Prescribing Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 15 sections • 15 lectures • 06:13:00 total length •Introduction to Nurse Prescribing: 00:16:00 •Legal and Ethical Aspects of Prescribing: 00:32:00 •Medicine Management: 00:36:00 •Anxiety Disorders in Adults: 00:15:00 •Liver Diseases Diagnoses Prescribing: 00:46:00 •Common Problems: Pharmacological Management: 01:06:00 •Anti-Microbial Prescribing: 00:28:00 •Cardiac Problems and Prescribing: 00:21:00 •Neurological Problems and Prescribing: 00:16:00 •Palliative Care: 00:09:00 •Prescribing in Pregnancy and Lactation: 00:31:00 •Prescribing for Older People: 00:12:00 •Prescribing for Children: 00:17:00 •Common Medicines in Use: 00:14:00 •Challenges and Future of Nurse Prescribing: 00:14:00

Overview This comprehensive course on Power Electronics for Electrical Engineering will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Power Electronics for Electrical Engineering comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Power Electronics for Electrical Engineering. It is available to all students, of all academic backgrounds. Requirements Our Power Electronics for Electrical Engineering is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 6 sections • 105 lectures • 15:01:00 total length •Module 1- Introduction to Power Electronics: 00:13:00 •Module 2- Uncontrolled Switches: 00:17:00 •Module 3- What is the Benefit of Diode: 00:06:00 •Module 4- Semi-Controlled Switches Part 1: 00:09:00 •Module 5- Semi-Controlled Switches Part 2: 00:14:00 •Module 6- Semi-Controlled Switches Part 3: 00:05:00 •Module 7- What is the Benefit of Thyristor: 00:05:00 •Module 8- Fully Controlled Switches Part 1: 00:17:00 •Module 9- Fully Controlled Switches Part 2: 00:10:00 •Module 10- Fully Controlled Switches Part 3: 00:12:00 •Module 1- Overview on Rectifiers: 00:02:00 •Module 2- Rectifier Definition: 00:01:00 •Module 3- Half Wave Uncontrolled Rectifier with R Load: 00:21:00 •Module 4- Example on Half Wave Uncontrolled Rectifier with R Load Part 1: 00:06:00 •Module 5- Example on Half Wave Uncontrolled Rectifier with R Load Part 2: 00:07:00 •Module 6- Half Wave Uncontrolled Rectifier with RL Load: 00:10:00 •Module 7- Derivation of the Discontinuous Current in R-L Load: 00:08:00 •Module 8- Freewheeling Diode (Commutation Diode): 00:03:00 •Module 9- Half Wave R-L Load with FWD: 00:09:00 •Module 10- Difference Between Continuous and Discontinuous Mode in RL Load: 00:07:00 •Module 11- Half Wave RL Load with FWD Continuous Mode: 00:06:00 •Module 12- Example on Half Wave Rectifier with FWD: 00:07:00 •Module 13- Bridge Full Wave Uncontrolled Rectifier Part 1: 00:07:00 •Module 14- Bridge Full Wave Uncontrolled Rectifier Part 2: 00:05:00 •Module 15- Quick Revision on Bridge Full Wave Uncontrolled Rectifier: 00:06:00 •Module 16- Firing Angle: 00:02:00 •Module 17- Half Wave Controlled Rectifier R Load: 00:05:00 •Module 18- Half Wave Controlled Rectifier R-L Load: 00:04:00 •Module 19- Half Controlled R-L Load with FWD: 00:06:00 •Module 20- Example 1: 00:07:00 •Module 21- Example 2: 00:08:00 •Module 22- Example 3: 00:13:00 •Module 23- Example 4: 00:09:00 •Module 24- Example 5: 00:05:00 •Module 25- Fully Controlled Bridge Rectifier Part 1: 00:06:00 •Module 26- Fully Controlled Bridge Rectifier Part 2: 00:06:00 •Module 27- Quick Revision on Bridge Full Wave Controlled Rectifier: 00:02:00 •Module 28- Example 6: 00:08:00 •Module 29- Half Controlled Bridge Rectifier: 00:08:00 •Module 30- Half Controlled Bridge Rectifier with FWD: 00:05:00 •Module 31- Example 7: 00:06:00 •Module 32- Example 8: 00:07:00 •Module 33- Performance Parameters: 00:04:00 •Module 34- Power Factor: 00:04:00 •Module 1- Introduction to AC Choppers: 00:02:00 •Module 2- Definition of AC Choppers: 00:05:00 •Module 3- Switching Techniques in AC Choppers: 00:06:00 •Module 4- Applications on AC Choppers: 00:03:00 •Module 5- Types of AC Choppers: 00:02:00 •Module 6- AC Chopper with R Load: 00:14:00 •Module 7- Example 1 on AC Chopper with R Load: 00:06:00 •Module 8- Example 2 on AC Chopper with R Load: 00:04:00 •Module 9- AC Chopper with L Load Part 1: 00:13:00 •Module 10- AC Chopper with L Load Part 2: 00:06:00 •Module 11- Example on AC Chopper with L Load: 00:08:00 •Module 12- AC Chopper with RL Series Load: 00:20:00 •Module 13- Example on AC Chopper with RL Series Load: 00:07:00 •Module 14- AC Chopper with RL Parallel Load: 00:25:00 •Module 15- Example on AC Chopper with RL Parallel Load: 00:06:00 •Module 16- AC Chopper with Pure Capacitive Load: 00:14:00 •Module 17- Example on AC Chopper with Pure Capacitive Load: 00:04:00 •Module 18- AC Chopper Loaded by Heavy Rectifier: 00:06:00 •Module 19- AC Chopper Loaded by an AC Motor with Sinusoidal Back Emf: 00:12:00 •Module 20- Example on AC Chopper Loaded by an AC Motor with Sinusoidal Back Emf: 00:08:00 •Module 21- Integral Cycle Control: 00:11:00 •Module 22- Example on Integral Cycle Control: 00:04:00 •Module 1- Introduction to DC Choppers: 00:02:00 •Module 2- Definition and Application of DC Choppers: 00:05:00 •Module 3- Step down DC Chopper with R Load: 00:12:00 •Module 4- Example on Step Dwon DC Chopper with R Load: 00:08:00 •Module 5- Generation of Duty Cycle: 00:09:00 •Module 6- Switching Techniques: 00:03:00 •Module 7- Step Down DC Chopper with RLE Load Part 1: 00:19:00 •Module 8- Step Down DC Chopper with RLE Load Part 2: 00:15:00 •Module 9- Example 1 on Step Down DC Chopper with RLE Load: 00:13:00 •Module 10- Example 2 on Step Down DC Chopper with RLE Load: 00:02:00 •Module 11- Step Up DC Chopper with R or RL Load: 00:09:00 •Module 12- Step Up DC Chopper with RE Load: 00:15:00 •Module 13- Example on Step Up DC Chopper with RE Load: 00:20:00 •Module 14- Buck Regulator Part 1: 00:16:00 •Module 15- Buck Regulator Part 2: 00:17:00 •Module 16- Example on Buck Regulator: 00:03:00 •Module 17- Boost Regulator: 00:23:00 •Module 18- Example on Boost Regulator: 00:06:00 •Module 19- Buck Boost Converter: 00:17:00 •Module 20- Example on Buck-Boost Converter: 00:05:00 •Module 1- Introduction to Inverters: 00:02:00 •Module 2- Definition of Inverters: 00:04:00 •Module 3- Importance and Applications of Inverters: 00:08:00 •Module 4- Single Phase Half Bridge R-Load: 00:15:00 •Module 5- Single Phase Half Bridge RL- Load: 00:08:00 •Module 6- Performance Parameters of an Inverter: 00:05:00 •Module 7- Example on Single Phase Half Bridge: 00:10:00 •Module 8- Single Phase Bridge Inverter R- Load: 00:06:00 •Module 9- Single Phase Bridge Inverter RL- Load: 00:07:00 •Module 10- Example on Single Phase Bridge Inverter: 00:06:00 •Module 11- Three Phase Inverters and Obtaining the Line Voltages: 00:15:00 •Module 12- Threee Phase Inverters and Obtaining The Phase Voltages: 00:17:00 •Module 13- Example on Three Phase Inverters: 00:16:00 •Module 14- Single Pulse Width Modulation: 00:13:00 •Module 15- Multiple Pulse Width Modulation: 00:13:00 •Module 16- Example on Multiple Pulse Width Modulation: 00:04:00 •Module 17- Sinusoidal Pulse Width Modulation: 00:16:00 •Module 18- Industrial Inverter: 00:03:00 •Assignment - Power Electronics for Electrical Engineering: 3 days

Overview This comprehensive course on Pregnancy Care will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Pregnancy Care comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Pregnancy Care. It is available to all students, of all academic backgrounds. Requirements Our Pregnancy Care is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 10 sections • 10 lectures • 07:10:00 total length •A Woman's Body in Pregnancy: 00:50:00 •Prenatal Development: 00:35:00 •Nutrition During Pregnancy: 00:50:00 •Things that Affect Pregnancy: 00:35:00 •Preparing a Birth Plan: 00:30:00 •Labour and Delivery: 00:55:00 •Postnatal Care for Mother and Baby: 00:45:00 •Postnatal Care (Breastfeeding): 00:40:00 •Mental Health and Fitness (During and After Pregnancy): 00:50:00 •Common Complications of Pregnancy: 00:40:00

Overview This comprehensive course on Parenting Skills Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Parenting Skills Training comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Parenting Skills Training. It is available to all students, of all academic backgrounds. Requirements Our Parenting Skills Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 16 lectures • 03:47:00 total length •Advanced Parenting Skills PROMO (Final): 00:02:00 •Goals & First Concepts: 00:12:00 •The Power Of Relationships: 00:17:00 •The Myth Of 'Nothing To It Parenting': 00:31:00 •The 2 Phases Of Parenting: 00:26:00 •The Power Of Mentoring Your Child: 00:17:00 •Teaching Values They Will Keep!: 00:13:00 •Parenting Basics And Beyond!: 00:05:00 •Powerful Communication Skills: 00:33:00 •The Power Of Re-Framing & Building Agreements: 00:13:00 •WHY Do Kids Do The Things They Do?: 00:15:00 •'The Parent's Pledge': 00:16:00 •Disciplining The RIGHT Way!: 00:13:00 •The Power of 'Life Lessons': 00:10:00 •The kid's Pledge: 00:02:00 •The Parents Pledge: 00:02:00

Overview This comprehensive course on Influencing and Negotiating will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Influencing and Negotiating comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Influencing and Negotiating. It is available to all students, of all academic backgrounds. Requirements Our Influencing and Negotiating is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 3 sections • 21 lectures • 01:45:00 total length •Influencing: 00:08:00 •Influencing is about helping others understand: 00:05:00 •Your Personality affects how you influence others: 00:06:00 •Influence by Listening: 00:07:00 •Exercise: Your Influencing Inventory: 00:02:00 •What is Negotiation?: 00:05:00 •The Drivers of Success in Negotiation: 00:06:00 •Information and Power in Negotiation: 00:05:00 •Exercise: Prepare to Negotiate: 00:02:00 •Successful Negotiation: 00:05:00 •The Importance of Rapport: 00:07:00 •Questions in Negotiation: 00:04:00 •Reducing Stress in Negotiation: 00:06:00 •Exercise: Examine your Trust Profile: 00:05:00 •Bringing the Negotiation to a Close: 00:05:00 •Dealing with Deadlock: 00:07:00 •Negotiating Online: 00:04:00 •Specific Negotiation Scenarios: 00:05:00 •More Negotiation Scenarios: 00:08:00 •The Negotiator's Toolkit: 00:03:00 •Assignment - Influencing and Negotiating: 00:00:00