Trauma Informed Practice in Education is a research evidence based whole school systems approach that starts with you. Improved attendance, improved learning outcomes, reduced suspensions and exclusions and better staff recruitment, retention and wellbeing all begin from a place of understanding child development, the impact of adversity on child development and the role of us as educators in supporting opportunities for growth and resilience. Systems change takes teamwork, however the most important member of that team is you. On this Trauma Informed Practice Day you will learn the why and how to keep you well and resourced in order to support the emotional and academic progress of the children in your school. You may already have some knowledge or you may be coming as a complete novice. Either and anything in between is fine. Numbers are limited to keep the group small for the benefit of more enriched learning. On this practice day you will; • Take a deep learning dive into the nervous system and how this applies to you, your setting and the progress of your learners. • Learn practical skills and strategies to support yourself and others. • Have opportunities to discuss children you are working with through small group supervision sessions • Benefit from a day of immersion into the topic with two highly qualified and experienced practitioners.
HR Management, Confidentiality and Sexual Harassment Prevention Diploma Elevate your understanding of human resources with the HR Management, Confidentiality, and Sexual Harassment Prevention Diploma. This comprehensive course encapsulates vital topics including HR objectives, the sanctity of workplace confidentiality, and preventative measures against sexual harassment. Learning Outcomes: Understand the core objectives of HR Management. Gain insights into HR management development strategies. Comprehend the significance of workplace confidentiality. Grasp the importance of confidentiality in teamwork settings in HR Management. Learn preventive measures against sexual harassment. Familiarise yourself with organisational policies designed to combat sexual harassment. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from HR Management, Confidentiality and Sexual Harassment Prevention Diploma: Objectives of HR Management: Develop a firm grasp of the primary goals and objectives of HR management, such as talent acquisition, employee development, and organisational growth. HR Management Development: Discover the evolution of HR management, focusing on modern methodologies, technologies, and strategies for employee retention and development. Workplace Confidentiality: Learn about the ethical and legal requirements surrounding the preservation of confidentiality in a workplace setting. Confidentiality in Teamwork: Understand the critical role that confidentiality plays within teams, and learn strategies for fostering a culture of trust. Preventing Sexual Harassment: Gain a comprehensive understanding of preventative measures against sexual harassment, including training, reporting mechanisms, and safe workplace practices. Policies Against Sexual Harassment: Study the structural and legal frameworks for policies designed to prevent sexual harassment, and learn how to implement them effectively within an organisation.
Charisma is the ability to attract, influence, and inspire people with your personality. It can help you achieve your goals, make a positive impression, and create lasting relationships. Charisma is not something that you either have or don't have. It is a set of behaviours and attitudes that you can learn and practice. This course will show you how to do that. You will learn the essential elements of charisma, such as confidence, communication, social skills, presence, and authenticity. You will also learn how to apply emotional intelligence and empathy to connect with others on a deeper level. You will discover how to adapt your charisma to different contexts and situations, such as leadership, teamwork, networking, and public speaking. By the end of this course, you will have the tools and techniques to become more charismatic in your personal and professional life.
The number of pupils, alone in the UK with Special Educational Needs (SEN) increased to 1.37million pupils in 2020, compared to the number of pupils over the last 3 years. This is why the demand for SEN courses is booming rapidly. If you are interested in learning the principles of SEN and applying them to help the pupils through their day-to-day activities in school and at home, then this course is the right choice for you. Take a step forward to give your career a boost! This SEN course emphasises an understanding of the most useful strategic approach to special education needs and the roles and responsibilities of SEN teachers. The duties of an SEN teacher are far more challenging; as a result, this course is designed to serve all the difficult phases of SEN teaching, such as behavioural and learning problems, effective classroom management, and a diverse teaching environment. After completing this SEN course, you will be able to apply your knowledge to deal with learning disorders, communicate with SEN students, and determine their learning requirements. Subsequently, you will be able to demonstrate your understanding of how to plan, organise, and execute teaching methods for special students. Besides, this SEN course prepares you for teamwork projects, inclusive schools, the practice of leadership in various contexts, and many more. Furthermore, upon accomplishment of the SEN course, you will be able to illustrate the impact of disabilities, strategies for improving the performance of pupils, how to evaluate the performance growth of the pupils, and many more. What will I learn from this Special Educational Needs (SEN) course? Demonstrate knowledge of the role, skillset and responsibilities of an SEN Teaching Assistant Provide person-centred support to children with learning disabilities Help SEN students to develop independence and achieve their full potential Plan educational activities and lessons that SEN pupils can easily engage with Communicate and interact with SEN pupils SEN, school planning and organisation Teamwork for SEN roles and functions Teaching and Learning in the inclusive School Along with this course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This SEN Bundle Consists of the following Premium courses: Course 01: EYFS Teaching Course 02: Lesson Planning for Teaching Course 03: SENCO (Special Educational Needs Coordination) Course 04: Childcare Course 05: Phonics Teaching Diploma Course 06: School Administrator Course 07: Speech Therapy Course 08: Child Protection Course 09: Domestic Violence and Abuse Awareness Course 10: Play Therapy Enrol now in SEN to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your SEN expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Course Curriculum : Course 1: SEN Diploma Module 1: Special Education Needs (SEN): An Overview Module 2: SEN Support Module 3: High-Quality Teaching for Pupils Module 4: SEN Teaching Methodologies Module 5: Communication and Interaction Module 6: Cognition and Learning Module 7: Social, Emotional and Mental Health Difficulties Module 8: Sensory or Physical Needs Module 9: Working in Partnership And 10 more courses... Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this SEN bundle. Requirements This SEN course has been designed to be fully compatible with tablets and smartphones. Career path Enrolling on this SEN course can lead you to the following career opportunities: Preschool teacher Kindergarten and Elementary School Teacher Assistant teacher Secondary School Teacher Middle School Teacher Advisors/ Counsellor In Educational Institute Day-Care Centre Employee or Entrepreneur And many more! Certificates Certificate of completion Digital certificate - Included
Unlock the secrets of peak athletic performance with our Sports Psychology course. Dive into the minds of athletes, exploring goal-setting, motivation, stress management, visualization, teamwork, resilience, and more. Perfect for coaches, athletes, and enthusiasts seeking to enhance mental performance in sports.
Overview With the ever-increasing demand for Life Skills in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Life Skills may be. Learning about Life Skills or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Life Skills. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Life Skills is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Life Skills For Kids course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Life Skills For Kids course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Life Skills For Kids course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Life Skills, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Life Skills, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Life Skills, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Life Skills For Kids course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1_ Productivity Productivity 00:00 Module 2_ Leadership Teamwork Leadership Teamwork 00:00 Module 3 - Cheat Sheet Cheat Sheet 00:00 Module 3_ Personal Finances Personal Finances 00:00 Module 4_ Happiness Happiness 00:00 Module 5_ Influence Influence 00:00 Module 6_ Self-Esteem Self-Esteem 00:00 Module 7_Stress Management Stress Management 00:00 Module 8_Memory Memory 00:00 Module 9_Motivation Motivation 00:00 Module 10_Review Review 00:00
Delve into the intricate world of customer service within the vibrant sectors of tourism and hospitality. This course equips participants with the essential skills and knowledge to navigate the unique challenges and opportunities of delivering exceptional service experiences in these dynamic industries. After the successful completion of the course, you will be able to learn about the following, ⦠Understand the Concept of Service Quality and its Significance In Business, Specifically in the Context of Customer Service. ⦠Identify and Explain the Unique Characteristics and Challenges of Customer Service in the Tourism and Hospitality Industries. ⦠Describe the Principles and Key Elements of Excellent Customer Service and How they Contribute to Customer Satisfaction and Loyalty. ⦠Gain an Introductory Understanding of Performance Management and its Relevance in Enhancing Customer Service and Organisational Effectiveness. ⦠Develop Strategies and Techniques for Managing Complaints Effectively in Tourism and Hospitality Organizations thereby Ensuring Customer Satisfaction and Resolution. ⦠Demonstrate the Principles of Effective Communication and Interpersonal Skills in Customer Service Interactions both Face-to-face and through Various Communication Channels. ⦠Recognise the Importance of Teamwork and Collaboration in Delivering Consistent and High-quality Customer Service Experiences and Understand How to Contribute Effectively to a Collaborative Work Environment. Participants will explore the concept of service quality and its significance in business, with a specific focus on customer service within the tourism and hospitality sectors. Key topics include identifying the unique characteristics and challenges of customer service in these industries, principles of excellent customer service, performance management's role in enhancing service quality, effective complaint management strategies, principles of communication and interpersonal skills, and the importance of teamwork in delivering consistent service experiences. The course "Understanding Customer Service in Tourism and Hospitality" delves into the crucial role of excellent service in these sectors. It covers key aspects such as customer expectations, service quality, and effective communication to ensure customer satisfaction and loyalty in tourism and hospitality settings. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understand the Nature and Importance of Customer Service in the Tourism and Hospitality Self-paced pre-recorded learning content on this topic. Understand the Nature and Importance of Customer Service in the Tourism and Hospitality Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be an added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone who is eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Hospitality Service Specialist Tourism Customer Care Coordinator Guest Experience Manager Front Desk Concierge Travel and Tourism Consultant Guest Relations Officer Service Excellence Supervisor Hospitality Communication Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Are you looking to enhance your Leadership & Management skills? If yes, then you have come to the right place. Our comprehensive course on Leadership & Management will assist you in producing the best possible outcome by mastering the Leadership & Management skills. The Leadership & Management course is for those who want to be successful. In the Leadership & Management course, you will learn the essential knowledge needed to become well versed in Leadership & Management. Our course starts with the basics of Leadership & Management and gradually progresses towards advanced topics. Therefore, each lesson of this Leadership & Management course is intuitive and easy to understand. Why would you choose the Leadership & Management course from Compliance Central: Lifetime access to Leadership & Management course materials Full tutor support is available from Monday to Friday with the Leadership & Management course Learn Leadership & Management skills at your own pace from the comfort of your home Gain a complete understanding of Leadership & Management course Accessible, informative Leadership & Management learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Leadership & Management bundle Study Leadership & Management in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Leadership & Management Course Leadership & Management Curriculum Breakdown of the Leadership & Management Course Module 01: Introduction Prof. Paul Course Intro Leadership & Management PROMO Module 02: Leadership Training Leadership Skills Training Tips & Strategies Part 1 Tips & Strategies Part 2 Module 03: Management Training Management Skills Training Management Stats & Beginning Concepts Tips & Strategies Part 1 Tips & Strategies Part 2 Tips & Strategies Part 3 Module 04: Culture Training Creating A Great Culture Module 05: Teamwork Training Teamwork - Create High-Performance Teams Tips & Strategies Part 1 Tips & Strategies Part 2 Tips & Strategies Part 3 Module 06: Business Culture Training Job Culture Stats & Beginning Concepts Business Culture Tips & Strategies Part 1 Business Culture Tips & Strategies Part 2 CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Leadership & Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Leadership & Management. It is also great for professionals who are already working in Leadership & Management and want to get promoted at work. Requirements To enrol in this Leadership & Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Leadership & Management course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Leadership & Management. Certificates CPD Accredited Certificate of Completion Free Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Certificate of Completion Free Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Each team has a unique 'team personality' made up from the individuals that form it. It is this aspect that determines how effectively the team works together, the quality of their performance and what they are capable of achieving. This course looks at how teams work together to achieve common results, referred to as team objectives. Effective teams have a common 'team spirit' which directly impacts on their results.
Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to develop a core set of soft skill. Overview Upon successful completion of this course, students will be able to better interact and communicate in the workplace. In this course, students will develop a core set of soft skills by managing and looking at the way people interact and seeing things in a new light. 1 - GETTING STARTED Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan 2 - WHAT ARE SOFT SKILLS? Definition of Soft Skills Empathy and the Emotional Intelligence Quotient Professionalism Learned vs. Inborn Traits 3 - SOFT SKILL 1: COMMUNICATION Ways We Communicate Improving Non-Verbal Communication Listening Openness and Honesty 4 - SOFT SKILL 2: TEAMWORK Identifying Capabilities Get Into Your Role Learn the Whole Process The Power of Flow 5 - SOFT SKILL 3: PROBLEM SOLVING Define the Problem Generate Alternative Solutions Evaluate the Plans Implementation and Re-evaluation 6 - SOFT SKILL 4: TIME MANAGEMENT The Art of Scheduling Prioritizing Managing Distractions The Multitasking Myth 7 - SOFT SKILL 5 AND 6: ATTITUDE AND WORK ETHIC What Are You Working For? Caring for Others vs. Self Building Trust Work Is Its Own Reward 8 - SOFT SKILL 7: ADAPTABILITY/FLEXIBILITY Getting over the Good Old Days Syndrome Changing to Manage Process Changing to Manage People Showing You're Worth Your Weight in Adaptability 9 - SOFT SKILL 8: SELF-CONFIDENCE Confident Traits Self-Questionnaire Surefire Confidence Building Tactics Build Up Others 10 - SOFT SKILL 9: ABILITY TO LEARN FROM CRITICISM Wow, You Mean I'm Not Perfect? Listen With An Open Mind Analyze and Learn Clear the Air and Don't Hold Any Grudges 11 - SOFT SKILL 10: NETWORKING Redefining Need Identifying Others' Interests Reaching Out When to Back Off 12 - WRAPPING UP Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations Additional course details: Nexus Humans 10 Soft Skills You Need training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 10 Soft Skills You Need course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.