• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

320 Courses

Customer Relationship Management and Public Relations - Double Endorsed Certificate

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Customer Relationship Management and Public Relations - Double Endorsed Certificate
Delivered Online On Demand
£159

Content Writing Level 3 & 4

By Imperial Academy

Level 4 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Content Writing Level 3 & 4
Delivered Online On Demand
£135

Google Apps Script on the New IDE: Complete Course with 100+ Examples

By Packt

In this course, we will learn about the Google Apps Script to create custom functions within G Suite that will help you increase your productivity. This course contains 100+ coding examples. For this course, you need JavaScript and basic HTML and CSS knowledge, a Google account, and a basic web development understanding.

Google Apps Script on the New IDE: Complete Course with 100+ Examples
Delivered Online On Demand21 hours 57 minutes
£149.99

PR and CRM Courses - Double Endorsed Certificate

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

PR and CRM Courses - Double Endorsed Certificate
Delivered Online On Demand
£150

ETSY Marketing and Business 2 & 3

By Imperial Academy

Level 3 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

ETSY Marketing and Business  2 & 3
Delivered Online On Demand
£129

Video Editing and Adobe After Effects - Double Endorsed Certificate

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Video Editing and Adobe After Effects - Double Endorsed Certificate
Delivered Online On Demand
£150

Educational Technology Course

3.5(2)

By Elearncollege

Description Educational Technology Diploma Introducing the Educational Technology Diploma, a comprehensive online course meticulously crafted to guide learners through the dynamic realm of educational technology. This course promises to offer students profound insights into the ever-evolving world of tech-driven education. A blend of theory and practical understanding, it strives to produce individuals who are not only well-versed in educational technology but can also adeptly implement these learnings in real-world scenarios. The course begins with an 'Introduction to Educational Technology', giving students a holistic understanding of the field's nuances. As the journey progresses, one will uncover the 'Theories and Models of Educational Technology'. These foundational concepts ensure that students understand the principles and practices that govern this domain. No educational technology course would be complete without exploring the tangible and intangible tools. With 'Hardware and Software in Educational Technology', learners are introduced to the core technical components, and their educational applications. The next step in this digital adventure is understanding 'The Internet and Digital Literacy'. In the digital age, it is imperative for educators to be internet-savvy and understand the intricacies of digital literacy. With the rise in smartphone usage, 'Mobile Learning and Educational Apps' has seen an unprecedented surge. This course segment guides learners on harnessing the power of mobile devices to enhance the learning experience. On a similar note, 'Social Media and Collaboration Tools' enlightens students about the potential of social media in education. From fostering collaboration to enhancing engagement, social media brings a new dimension to modern-day teaching methods. The Educational Technology Diploma also sheds light on the exciting world of 'Gamification and Game-based Learning'. Engaging and interactive, this module introduces techniques to make learning enjoyable and retention-focused. The subsequent section, 'Learning Analytics and Data-Driven Instruction', provides a deep understanding of how data can inform teaching strategies, helping educators personalise the learning journey for each student. 'E-Learning and Distance Learning' is undeniably one of the most pertinent topics today. The course walks students through the methodologies and strategies to create effective e-learning modules, ensuring learners remain engaged and motivated despite physical distances. Finally, the course culminates with 'Future of Educational Technology'. As the landscape of education and technology is in constant flux, this section propels learners into the possible advancements and innovations that the future might hold. It encourages students to think ahead, ensuring that they remain at the forefront of educational technology advancements. To summarise, the Educational Technology Diploma is more than just an online course; it is a gateway to the future of education. This meticulously designed curriculum guarantees that upon completion, learners will be armed with the knowledge and skills required to navigate and innovate in the digital education arena. Enrol today to embark on this enlightening journey into the world of educational technology. What you will learn 1:Introduction to Educational Technology 2:Theories and Models of Educational Technology 3:Hardware and Software in Educational Technology 4:The Internet and Digital Literacy 5:Mobile Learning and Educational Apps 6:Social Media and Collaboration Tools 7:Gamification and Game-based Learning 8:Learning Analytics and Data-Driven Instruction 9:E-Learning and Distance Learning 10:Future of Educational Technology Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Educational Technology Course
Delivered Online On Demand9 days
£99

Photojournalism Course

3.5(2)

By Elearncollege

Description Photojournalism Diploma Immerse yourself in the dynamic world of visual storytelling with the Photojournalism Diploma, a comprehensive online course that imparts in-depth knowledge and practical skills essential to the craft of photojournalism. The programme is meticulously designed to cover a broad range of topics, providing students with the tools and techniques required to thrive in this exciting and fast-paced field. The initial stages of the course focus on 'The Art of Photojournalism', a module where participants become acquainted with the vital elements that constitute the heart of photojournalism. Here, students learn to view the world through the lens of a photojournalist, creating compelling narratives that captivate and inform audiences. Students then progress to understanding the 'Essential Equipment for Photojournalists', where they gain detailed knowledge about the right gear for various assignments. The course enlightens learners about how choosing the correct equipment can make the difference in effectively portraying a narrative. A key aspect of successful photojournalism lies in the 'Composition and Framing Techniques'. This part of the Photojournalism Diploma teaches students to utilise these techniques to elevate their work, creating visually captivating compositions that can tell a story without the need for words. Moving on, students learn about 'Mastering Exposure and Lighting'. From manipulating natural light to working with artificial sources, the course guides learners through various facets of lighting, helping them capture their subject in the best possible way. In the 'Developing Visual Storytelling Skills' module, students are trained to construct visual narratives that resonate with viewers, evoking emotion and empathy. This is where they learn to combine their technical skills with creativity, transforming ordinary scenes into extraordinary photo-stories. The course also delves into the 'Digital Darkroom', where students learn about digital post-processing techniques. Here, they discover the power of editing software to enhance their images and create a polished final product. The Photojournalism Diploma doesn't overlook the 'Business of Photojournalism' as it equips students with essential knowledge on how to navigate the professional realm. This segment provides them with an understanding of the market dynamics, contracts, and relationship-building within the photojournalism industry. 'Social Media and Photojournalism' is a vital component of the course, teaching students how to utilise various social media platforms to showcase their work, reach wider audiences, and connect with potential employers or clients. The course further covers 'Legal and Ethical Considerations' in photojournalism, a topic of great importance in the current digital age. It emphasises respect for the privacy and dignity of subjects, copyright laws, and responsible reporting. Lastly, the Photojournalism Diploma discusses 'The Future of Photojournalism', exploring trends and technological advancements shaping the future of the industry. Students will gain insights into potential career paths and future opportunities in the field of photojournalism. In summary, this Photojournalism Diploma offers a comprehensive and accessible pathway for those passionate about storytelling through the lens. Enroll today to start your journey into the captivating world of photojournalism. What you will learn 1:The Art of Photojournalism 2:Essential Equipment for Photojournalists 3:Composition and Framing Techniques 4:Mastering Exposure and Lighting 5:Developing their Visual Storytelling Skills 6:The Digital Darkroom 7:Navigating the Business of Photojournalism 8:Social Media and Photojournalism 9:Legal and Ethical Considerations 10:The Future of Photojournalism Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Photojournalism Course
Delivered Online On Demand9 days
£99

CRM, PR & Phone-Based Customer Service

4.7(26)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

CRM, PR & Phone-Based Customer Service
Delivered Online On Demand5 days
£129

Her Biz: Free Women's Start-up Programme - January & February 2025

5.0(1)

By Let’s Do Business Group

Are you thinking about setting up a new business? Her Biz, the 'virtual' Women's Start-Up programme is returning to support aspiring female entrepreneurs in East Sussex and Kent.

Her Biz: Free Women's Start-up Programme - January & February 2025
Delivered Online
FREE