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To help you make the most of your learning experience, we would like to offer you a complimentary 1-to-1 session with one of our experienced English language experts. During this personalised session, you will have the opportunity to: Discuss the course details. Identify specific areas you would like to focus on, whether it's grammar, speaking, listening, writing, or vocabulary. Receive tailored advice on which course or learning path aligns best with your objectives. In the meantime, we recommend taking our placement test on our website. This will help our expert understand your current proficiency level and tailor the course to your specific needs. The test is a crucial step to ensure we provide you with the most effective support https://virtualeducators.co.uk/test-your-english If you have any questions, please do not hesitate to reach out. Have a great day, Best regards, Customer Services Virtual Educators Ltd. customerservices@virtualeducators.co.uk www.virtualeducators.co.uk

These events are designed to work on the ideas introduced in Level 1: Understanding & Dealing with Everyday Racism The Six Stages Framework

Overview This comprehensive course on English Literature will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This English Literature comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? •You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this English Literature. It is available to all students, of all academic backgrounds. Requirements Our English Literature course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 14 sections • 83 lectures • 11:07:00 total length •The History of Drama: 00:10:00 •Elizabethan Drama: 00:12:00 •William Shakespeare: 00:06:00 •Hamlet: A Synopsis of the Play: 00:04:00 •Hamlet: An Anlaysis of the Play: 00:19:00 •Hamlet's Soliloquies: 00:05:00 •Jacobean Literature Poetry and Prose: 00:12:00 •Puritanism & The English Civil War: 00:11:00 •Metaphysical Poetry: 00:08:00 •Metaphysical Poetry: 00:08:00 •George Herbert: 00:05:00 •Andrew Marvell: 00:07:00 •John Milton: 00:08:00 •The Restoration & Glorious Revolution: 00:06:00 •The Novel: 00:08:00 •Early Novelists: Defoe, Richardson, and Fielding: 00:11:00 •English Satire: John Dryden & Alexander Pope: 00:06:00 •Jonathan Swift & Gulliver's Travels: 00:10:00 •Swift's A Modest Proposal: 00:08:00 •Colonialism & John Smith: 00:07:00 •Pilgrim Writers: 00:10:00 •The Revolutionary Period Writers: 00:07:00 •The Knickerbocker Era: Washington Irving: 00:14:00 •Frontier Fiction: James Fenimore Cooper: 00:10:00 •The Westward Expansion: 00:04:00 •Transcendentalism: Ralph Waldo Emerson: 00:10:00 •Transcendentalism: Henry David Thoreau: 00:08:00 •Anti-Transcendentalism: Nathaniel Hawthorne: 00:05:00 •Nathaniel Hawthorne and The Scarlet Letter: 00:08:00 •Herman Melville: 00:05:00 •Edgar Allan Poe: 00:06:00 •Poe's 'The Cask of Amontillado': 00:05:00 •Poe's 'The Raven': 00:07:00 •The American Civil War Era & Harriet Beecher Stowe: 00:07:00 •Walt Whitman: 00:09:00 •Whitman's 'Drum Taps': 00:06:00 •Emily Dickinson: 00:09:00 •The Gilded Age: 00:07:00 •Local Color Writing: Mark Twain: 00:08:00 •Tom Sawyer & Huck Finn: 00:11:00 •A Connecticut Yankee in King Arthur's Court: 00:07:00 •Female Writers & The French Revolution: 00:12:00 •Mary Wollstonecraft: 00:09:00 •Helen Maria Williams: 00:08:00 •Unitarianism: 00:04:00 •Harriet Martineau: 00:12:00 •Anna Laetitia Barbauld: 00:06:00 •Lucy Aikin: 00:05:00 •The Napoleonic Wars: 00:08:00 •The Romantic Period: 00:05:00 •William Blake: 00:08:00 •William Wordsworth: 00:08:00 •Samuel Taylor Coleridge: 00:08:00 •Percy Bysshe Shelley: 00:08:00 •John Keats: 00:09:00 •Lord George Gordon Byron: 00:07:00 •Gothic Novels: 00:10:00 •Jane Austin's Pride and Prejudice: 00:14:00 •Victorian Novels: 00:09:00 •Emily Brontë and Wuthering Heights: 00:11:00 •Charles Dickens and Great Expectations: 00:15:00 •Anti-Victorianism & Edwardian England: 00:05:00 •Imagism & Gertruid Stein: 00:05:00 •Post War Literature & Ezra Pound: 00:10:00 •T.S. Eliot: 00:13:00 •William Carlos Williams: 00:05:00 •Archibald MacLeish: 00:05:00 •Modernist Fiction: 00:07:00 •Henry James: 00:07:00 •James Joyce: 00:07:00 •Joyce's 'Araby': 00:19:00 •Joyce's Ulysses: 00:07:00 •Virginia Woolf: 00:06:00 •Virgina Woolf's To the Lighthouse: 00:12:00 •Ernest Hemingway and the Lost Generation: 00:05:00 •Hemingway's The Sun Also Rises: 00:10:00 •F. Scott Fitzgerald: 00:04:00 •Fitzgerald's The Great Gatsby: 00:08:00 •ee cummings: 00:06:00 •Robert Lowell: 00:05:00 •The Beat Generation & Allen Ginsberg: 00:11:00 •Resources - English Literature: 00:00:00 •Assignment - English Literature: 00:00:00

Overview This comprehensive course on Teaching English Online will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Teaching English Online comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? At the end of the course there will be an online written test, which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Teaching English Online. It is available to all students, of all academic backgrounds. Requirements Our Teaching English Online is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 32 lectures • 02:22:00 total length •Meet Your Teacher: 00:01:00 •Aims & Objectives: 00:02:00 •Introduction: 00:02:00 •Basics: 00:08:00 •Qualities of Childhood Educators: 00:06:00 •Ideal Classroom: 00:03:00 •Tips and Tricks: 00:08:00 •Introduction: 00:02:00 •Goals: 00:08:00 •What Adult Students Want: 00:05:00 •How to Teach Adults: 00:04:00 •After Class: 00:03:00 •Introduction: 00:02:00 •Making Lesson Plans: 00:05:00 •Simple Lesson Plan: 00:04:00 •Zoom: 00:09:00 •Skype: 00:07:00 •WeChat: 00:07:00 •Audio: 00:06:00 •Helpful Additions: 00:03:00 •Classroom Materials: 00:03:00 •Finding Students Part 1: 00:05:00 •Finding Students Part 2: 00:07:00 •Making an Introduction Video: 00:01:00 •Introduction to Homework: 00:07:00 •Effective Homework: 00:05:00 •Finding Assignments: 00:04:00 •Invoicing: 00:04:00 •Global Payment Methods: 00:07:00 •Avoiding Common Mistakes: 00:03:00 •Course Conclusion: 00:01:00 •Assignment - Teaching English Online: 00:00:00

Overview Prove that you are committed to Social Care and Community Welfare by training for your mandatory Care Certificate. This course provides all the principles, knowledge, and skills that you will need to absorb, to carry out exemplary Social Care. The Teaching English Level 5 course has been written with the help of industry professionals and lays out all of the EU/UK standards for delivering care to the community. You will be taught how to safeguard the vulnerable, provide appropriate nutrition, respect privacy and dignity, support those with challenges and disabilities, and ensure hygiene and cleanliness. Understand your responsibilities in the Social Sector today. How will I get my certificate? At the end of the course there will be a written assignment test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Teaching English Level 5. It is available to all students, of all academic backgrounds. Requirements Our Teaching English Level 5 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 12 lectures • 10:45:00 total length •Introduction to Teaching English: 00:45:00 •Linguistics Basics: 01:00:00 •Working With a Variety of Approaches: 01:00:00 •Teaching Speaking: 01:00:00 •Teaching Listening: 01:00:00 •Teaching Reading: 01:00:00 •Teaching Writing: 01:00:00 •Planning Pedagogy: 01:00:00 •Planning Lessons: 01:00:00 •Managing Classrooms: 01:00:00 •Getting a job: 01:00:00 •Assignment - Teaching English Level 5: 00:00:00

Overview of Teacher Training Join our Teacher Training course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Teacher Training course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Teacher Training course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! This Teacher Training Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Teacher Training. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online — Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion – Digital / PDF Certificate After completing the Teacher Training course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99. Certificate of Completion – Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Teacher Training is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don’t have the time to devote to traditional education. Requirements You don’t need any educational qualification or experience to enrol in the Teacher Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Teacher Training Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors.

Any team member with Customer interaction (including internal) are the 'Ambassadors' of the company/organisation. If they project positive professionalism - they win others' confidence. If they appear or sound like they are in any way indifferent or unprofessional - they will cost sales and lose clients/customers. With this 2 day Training course, that will be tailored to your company/organisation, each person attending will upgrade their professional standards in people skills, telephone manner and email etiquette. No training in this area may well be a false economy as there is a much greater risk of disenfranchised customers and team members - and probably increases your competitors to win business at your expense. Professional customer care is all too frequently regarded as a token issue in most induction sessions for employees. Surprisingly it is very rarely considered as a key priority, despite being essential for ensuring customer commitment is secure and supplier/partnerships are robust. Excellent customer care is paramount in our ever increasingly competitive market and making customers feel valued and looked after is often a differentiator. This 2-day course will help you understand your customers and the vital importance of customer care in any organisation. You will gain the tools and techniques to apply your learning directly back into the workplace and deliver excellent customer care. Course Syllabus The syllabus of the Professional Customer Care course is comprised of four modules, covering the following: Module One What is Excellent Customer Care? Internal versus external customers Why customer care is important Meeting customer expectations Module Two Making a Personal Difference How do you measure customer care? Making a difference Taking ownership Positive mental attitude Displaying professionalism both face-to-face and over the telephone Using positive language Module Three Gathering Information and Offering Solutions Asking the right questions Active listening skills Summarising and clarifying skills Module Four Dealing with Difficult Situations How to give a 'service' no Demonstrating empathy Assertiveness techniques Handling a complaint Problem solving Saying 'sorry' Making realistic promises and keeping them Real Play Scenarios with a Professional Actor (Optional Extra) This programme benefits significantly from our innovative training feature: Real Play. Using a professional actor who performs role plays as different customer characters in carefully devised situations, the delegates have the opportunity to 'pause' the role play to coach and control their character to improve their skill sets and practice the theory delivered. These scenarios can deal with difficult situations and enacting options to ensure good customer relations are intact. The outcome of the scenario is the responsibility of the delegates, not the trainer and actor. The actor will remain in character throughout the de-brief in order to bring to life the impact and possible next steps. Objectives By the end of the course participants will be able to Adopt a professional telephone manner Communicate assertively by taking control and directing the conversation Deliver information positively by offering options and alternatives Develop a range of versatile behaviours to use when dealing with difficult situations by: Listening actively Using empathy Gathering relevant information through effective questioning Finding solutions to concerns/problems quickly and efficiently Speaking positively and assertively What Is The Benefit? For individuals this course will increase confidence and ability to deal with customers in all situations, which will in turn create customer loyalty and raise their profile. For an employer, ensuring that all customer facing employees are demonstrating excellent customer care instils confidence in the customers and promotes a positive image of the company. In-House Courses Every single team member or employee that has a role which involves engaging with a customer, client and/or a key partner/supplier has a responsibility for projecting a positive image of the organisation which they represent. That may sound obvious, but how many hundreds of experiences have you had as a customer where you were treated with indifference and a distinct lack of professionalism by the receptionist, the retail assistant, the tele-agent, the delivery person, the credit controller or the departmental manager of the operation that you were dealing with? Far too many to count? This is because professional customer care is regarded as a token issue in most induction sessions for employees - and it is very rarely considered as a key priority to ensure customer commitment is secure and supplier/partnerships are robust. Yet the hugely expensive churn in customer/client commitments and staff is enormously expensive and immensely disruptive to any organisation. The Importance of Customers and Clients Every client/customer engaging person needs to recognise that it is ultimately the client or customer that pays their wages. If they gain a basic understanding of the clients' motivations and behaviours, coupled with some core skills in how to care for them, they will attain the status of 'professional'. This will very quickly translate into increased revenues, retained loyalty, high commitment and far greater security for all parties. The foundation has to be based on the authentic commitment to both the customer and also to the organisation they work for. Disenfranchisement readily curdles into sloppy behaviours cloaked in unprofessional attitudes and demeanours; plenty there to repel the most loyal of customers. If your company or organisation relies on repeat business and retaining the confidence and commitment of your clients, then all of your team members - perhaps including managers who set the example and have the biggest influence on the where the needle points to in relation to professionalism - need to be trained on the core basics of professional customer care. Customer Care Programmes from Dickson Training Ltd We are delighted to boast about the many successes we have had in providing effective and long lasting improvements for many clients, where awards have been won and, more importantly, talent has been retained because their clients and customers keep on coming back. Professional customer care extends to suppliers and partners that you value and need to get the best service and rates from, as well as any 'internal clients' such as other departments where you need to rely on their support and collaboration in order to achieve your goals. It is amazing what effective professional customer care training can do for any organisation. Without it your organisation may be vulnerable, with it you are much more likely to see increased performances and much greater security and growth. Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.

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Positive behaviour can lead to effective planning, delivery, and assessment in teaching. This course covers essential skills and techniques needed for successful teaching, including learning skills development, critical thinking, lesson delivery methods, ICT in education, effective target setting, record keeping and monitoring, and constructive feedback. Learning outcomes: Develop skills in effective lesson delivery and student engagement Demonstrate knowledge of various teaching methods and techniques for critical thinking skills development Understand the importance of ICT in education and its effective use in teaching Learn how to set and achieve targets effectively Develop skills in monitoring and record keeping Provide constructive feedback to students and assess their progress accurately This course provides a theoretical foundation for effective teaching, covering all the essential aspects of planning, delivery, and assessment. Participants will learn how to develop learning skills, critical thinking skills, and how to deliver lessons effectively using a range of teaching methods. They will also learn how to incorporate ICT into their teaching, set effective targets, and monitor progress using record-keeping techniques. Furthermore, participants will gain the skills to provide constructive feedback to students and assess their progress accurately. By the end of the course, participants will have the knowledge and skills required for successful teaching. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is designed for individuals who want to become effective teachers or enhance their existing teaching skills. It is suitable for: Aspiring teachers Newly qualified teachers Experienced teachers looking to improve their teaching techniques Career path Teacher (starting salary £25,714 - £32,157) Head of Department (starting salary £38,690 - £41,604) Assistant Headteacher (starting salary £45,319 - £50,026) Deputy Headteacher (starting salary £55,338 - £60,726) Headteacher (starting salary £62,426 - £114,149) Educational Consultant (starting salary £35,000 - £50,000)