Keep your Customers happy by learning how to interact with them Any business benefits from good customer relations, whether a large corporation or a mom and pop shop. Customer relations, or customer service, refers to the way a business communicates and interacts with the public to gain and retain customers. Graduate Diploma in Customer Service Skills is necessary for a business to cultivate good customer relations to attract and keep a loyal base of customers. Some companies hire consultants to advise them how to develop stellar customer relations. Customer relations is key to understanding consumer motivation. Without assessing customer relations, it's difficult for a company to know how visible it is in terms of its client base. It's also hard to figure out how to grow the company without understanding the relationships it has with current customers. Get this Advanced diploma and boost your customer service skills. Complete all the units and get the knowledge to be a competent customer care provider and earn all the plaudits that you deserve. Course Highlights Graduate Diploma in Customer Service Skills is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Graduate Diploma in Customer Service Skills into 20 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 13 hours, 21 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Graduate Diploma in Customer Service Skills Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Graduate Diploma in Customer Service Skills is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Graduate Diploma in Customer Service Skills is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Graduate Diploma in Customer Service Skills - Updated Version Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations FREE 00:07:00 Providing Excellent Customer Service 00:06:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Graduate Diploma in Customer Service Skills - Old Version Module One - Getting Started FREE 00:30:00 Module Two - Who We Are and What We Do FREE 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Activities 00:00:00 Mock Exam Mock Exam- Graduate Diploma in Customer Service Skills 00:20:00 Final Exam Final Exam- Graduate Diploma in Customer Service Skills 00:20:00
A Quantity Surveying Training Course equips individuals with vital skills essential in the modern construction industry. Understanding Quantity Surveying Measurement, Cost Management, and Contract Management is pivotal for effective project planning and execution. This course delves into Pricing and Operational Estimation, ensuring graduates are adept at accurately forecasting project expenses. In today's competitive job market, proficiency in Quantity Surveying is highly sought after, opening doors to various employment opportunities in the UK. With an average salary ranging from £25,000 to £60,000 per annum depending on experience and specialization, mastering these skills proves invaluable. The advantages of this course are manifold, as the construction sector continues to thrive, with a projected growth rate of 8% by 2029. Therefore, investing in Quantity Surveying training not only enhances employability but also ensures long-term career prospects in a flourishing industry. Key Features This Quantity Surveying Training Course Includes: CPD Certified Quantity Surveying Course Developed by Specialist Lifetime Access Course Curriculum: Quantity Surveying Training Module 01: Quantity Survey: An Introduction. Module 02: Development of the Quantity Surveyor. Module 03: Quantity Surveying Measurement. Module 04: Cost Management. Module 05: Pricing and Operational Estimation. Module 06: Contract Management and Tendering. Module 07: Procurement and Bill Preparation. Module 08: Predicting Potential Risk and Management. Module 09: Regulation and Control. Module 10: Report Writing. Learning Outcomes of This Quantity Surveying Course Understand the principles of quantity surveying and its application. Analyze cost management strategies for effective project execution. Develop skills in procurement, tendering, and contract management processes. Identify potential risks in construction projects and implement risk management strategies. Comprehend legal aspects relevant to quantity surveying practices. Master the art of concise and effective report writing techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Quantity Surveying Training course is accessible to anyone eager to learn more about this topic. Through this Quantity Surveying Training course, you'll gain a solid understanding of Quantity Surveying Training. Moreover, this course is ideal for: Construction professionals seeking advanced skills in quantity surveying. Individuals aspiring to become proficient quantity surveyors in the industry. Project managers aiming to enhance their cost management abilities. Graduates pursuing a career in construction and infrastructure development. Professionals seeking to broaden their understanding of construction contracts. Requirements There are no requirements needed to enrol into this Quantity Surveying Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Quantity Surveying Training course. Career path After finishing this Quantity Surveying Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Quantity Surveying Training are: Quantity Surveyor - £30K to 60K/year. Cost Consultant - £35K to 70K/year. Project Manager - £40K to 80K/year. Estimator - £25K to 50K/year. Procurement Manager - £35K to 70K/year. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Discover the art and craft of compelling copywriting with this expertly designed online course. Whether you're a budding writer or a marketing professional looking to sharpen your messaging, this course offers a deep dive into creating content that captures attention and drives results. From mastering the basics to crafting headlines that command interest, each module builds your confidence in writing clear, persuasive copy tailored to various media formats. Explore the nuances of writing for digital platforms, print, press, and mainstream outlets, ensuring your words resonate with diverse audiences. Along the way, you’ll refine essential skills that enhance clarity, creativity, and impact, all presented in a format that fits your schedule. By the end, you'll have a solid grasp of what makes copy effective and how to keep readers engaged—ready to take your writing to new heights. Course Curriculum: Module 01: Introduction to Copywriting Module 02: Basics of Copywriting Module 03: Eye-Catching Headlines Module 04: Attention-Grabbing Advertisements Module 05: Essential Copywriting Skills Module 06: Online Copywriting Module 07: Press Related Copywriting Module 08: Print Media Copywriting Module 09: Copywriting for Mainstream Media Module 10: Copywriting for Other Media Module 11: How to Write Better Copy Module 12: Making an Impact with Creative Copy Module 13: So You Want to be a Copywriter? Module 14: Final Tips Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Copywriting - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Copywriting - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Copywriting - CPD Accredited training.
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Architectural Studies - Level 7 QLS Endorsed Are you interested in learning about architecture? This online architectural studies course introduces the basics of architecture and the primary elements of architectural design. You will have the opportunity to understand key concepts and acquire the skills necessary to begin exploring the world of architectural design. By the end of the architectural studies course, you will be well-versed in the fundamentals of architecture and ready to venture into more advanced topics. Architecture is a fundamental component of the built environment, with its roots in the creative, scientific, and technical disciplines of designing and constructing facilities for human habitation. In this architectural studies course, we explore the ancient architectural styles that have had a lasting impact on modern building design and introduce students to modern and postmodern architectural ideas and design styles. Additionally, we discuss the fundamentals of interior design, providing a comprehensive overview of architectural studies. This Advanced Diploma in Architectural Studies at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPDQS Learning Outcomes of Architectural Studies: Gather knowledge about ancient architectural styles Analyse the features and characteristics of the Scandinavian style of architecture Compare and contrast the Modern and Postmodern Architectural Style Learn the fundamentals of interior design Why Prefer This Architectural Studies Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. *** Course Curriculum of Architectural Studies*** Here is the curriculum breakdown of the Architectural Studies course: Module 01: Introduction to Architectural Studies Module 02: Ancient Architecture Module 03: Architectural Ideas and Movements Module 04: Architectural Styles Module 05: Art Deco Architectural Style Module 06: Scandinavian Architectural Style Module 07: Victorian Architectural Style Module 09: Gothic Architectural Style Module 08: Classical and Early Christian Architectural Style Module 10: Baroque and Rococo Architectural Style Module 11: Eclecticism Architectural Style Module 12: Modern and Post-Modern Architectural Style Module 13: Interior Designing Module 14: Colour in Interior Designing Module 15: Lighting in Interior Design Part One Module 16: Lighting in Interior Design Part Two Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. After passing the Diploma in Architectural Studies at QLS Level 7 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Architectural Studies course. This course is open to everybody. Additionally, this training is ideal for Those who are working for a promotion Those in charge of leading a team Companies wishing to train their staff might also benefit significantly from this course. Career path After completing this Architectural Studies course, you will have a broad understanding of architecture and will be able to pursue a variety of work opportunities, including: Architect Building Surveyor Interior & Spatial Designer Structural Engineer You can earn anything from £20,000 to £65,000 per year in the United Kingdom, depending on the career you start. Certificates CPD Accredited Certificate Digital certificate - £10 Advanced Diploma in Architectural Studies at QLS Level 7 Hard copy certificate - £139 After successfully completing the Advanced Diploma in Architectural Studies at QLS Level 7 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)
Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Plumbing (Plumber Training) course might help you get there! Expand your expertise with high-quality training - study the Plumbing (Plumber Training) course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through theonline training course. The Plumbing (Plumber Training) course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Plumbing (Plumber Training) course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Plumbing (Plumber Training) training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the course: Plumbing (Plumber Training) Course Module 01: Basic Components of Plumbing Module 02: Principles of Effective Plumbing Systems Module 03: The Plumbing Tools Module 04: The Plumbing Process Module 05: Central Heating Systems Module 06: Domestic Cold Water System Module 07: Domestic Hot Water System - Part 1 Module 08: Domestic Hot Water System Part 2 Module 09: The Sanitation System and Repairs Module 10: Domestic Rainwater System Installation Module 11: Plumbing Projects: Case Study Module 12: UK Standards for Plumbing Assessment Process Once you have completed all the modules in the Plumbing (Plumber Training) course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this Plumbing (Plumber Training) course to achieve the CPDQS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Super Saver Offer; Save Now- £401! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Course might help you get there! Expand your expertise with high-quality training - study the course and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Diploma in Piping & Instrumentation Diagram (P&ID) Training at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 150 CPD points) to make your skill development and career progression related to Piping & Instrumentation Diagram (P&ID) substantial and easier than ever! The Piping & Instrumentation Diagram (P&ID) course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The Piping & Instrumentation Diagram (P&ID) course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Experts created the Piping & Instrumentation Diagram (P&ID) course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** INTRODUCTION Introduction ABOUT P&ID's What's a P&ID ? Why is a P&ID so important ? Who uses P&ID's ? How do P&ID's look like ? INTRODUCTION TO P&ID READING Introduction- PID READING Anatomy of a P&ID The title block The drawing scale The grid system The revision block Changes Notes and legends BASIC P&ID SYMBOLS Valve symbols Valve actuator symbols Control valve designations Standards and conventions for valve status Process equipment symbols Piping symbols Pipe fitting symbols Isolating, venting & draining symbols for ease of maintenance Instrumentation Sensing devices and detectors Location symbols Modifiers and transmitters Indicators and recorders Controllers LET'S GET SOME PRACTICE : BASIC P&ID SYMBOLS Example #1 : Identifying process equipment and flow paths Example #2 : Identifying valve position and failure mode Example #3 : Identifying the symbols P&ID DESIGNATION CODES Piping designation code Equipment designation code Instrument designation code Miscellaneous designation codes THE IMPORTANCE OF PROCESS CONTROL The process Process control CONTROL THEORY BASICS The control loop Process control terms BASIC PROCESS CONTROL SYSTEMS (BPCS) Control loops : Feedback control Pressure control loops Flow control loops Level control loops Temperature control loops Multi-variable loops Feedforward control Feedforward + Feedback Cascade control Split range control Operations on control signals Ratio control Batch control Selective control ADVANCED PROCESS CONTROL Do we need to control at all ? Principles of equipment-wise control Pipe control system Control of a single pipe Control of pressure in a pipe Control of flow in a pipe Flow merging Flow splitting Centrifugal pump control Control valve vs Variable Frequency Drive (VFD) for centrifugal pumps Minimum flow control for centrifugal pumps Positive displacement pump control Control by a recirculation pipe for PD pumps Variable Speed Drive (VSD) control for PD pumps Control by stroke adjustment for PD pumps Compressor control system Compressor capacity control Compressor anti-surge control Heat transfer equipment control Heat exchanger direct control system Heat exchanger bypass control system Reactor temperature control Air cooler control Heat exchanger for heat recovery Heat exchanger back pressure control Basic fired heater control Complex fired heater control Container and vessel control Container blanket gas control SAFETY INSTRUMENTED SYSTEMS (SIS), INTERLOCKS AND ALARMS Safety strategies Concept of Safety Instrumented Systems (SIS) SIS actions and types SIS extent SIS requirement Anatomy of a SIS SIS element symbols SIS primary elements : Sensors SIS final elements Switching valve actuator arrangements Valve position validation Merging a switching valve and a control valve SIS logics Showing safety instrumented functions on P&ID's Discrete control Alarm system Anatomy of alarm systems Alarm requirements Alarm system symbology in P&ID's Concept of common alarms Fire and Gas Detection Systems (FGS) Electric motor control P&ID representation of commands and responses P&ID representation of inspection and repair P&ID example of electro-motor control P&ID EXAMPLES : LET'S GET SOME PRACTICE example #1 : Legend and specifications example #2 : Hydrogen delivery station example #3 : Acid system example #4 : Centrifugal pump example #5 : Utility station example #6 : Waste water filter example #7 : Steam separator example #8 : Flare knock-out drum example #9 : Centrifugal compressor example #10 : Hydrogen production from shale gas example #11 : Fired heater Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about this subject should take this course. This Course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Disclaimer: Please note that Piping & Instrumentation Diagram (P&ID) Training provides valuable and significant theoretical training for all. However, it does not offer official qualifications for professional practices. Always check details with the appropriate authorities or management. Requirements The Piping & Instrumentation Diagram (P&ID) program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Piping & Instrumentation Diagram (P&ID) course allows you to study at your own speed and grow a quality skillset. Career path After completing this Piping & Instrumentation Diagram (P&ID) Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Piping & Instrumentation Diagram (P&ID) Training at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Piping & Instrumentation Diagram (P&ID) Training at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)
Overview of Car Mechanic Training Join our Car Mechanic Training course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Car Mechanic Training course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Car Mechanic Training course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! This Car Mechanic Training Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Car Mechanic Training. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Car Mechanic Training course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Car Mechanic Training is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Car Mechanic Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Car Mechanic Training Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 1: Safety Rules & Introduction to Tools Module 01: Introduction to Safety and Maintenance 00:05:00 Module 2: General Maintenance for Car Mechanics Module 02: General Maintenance 00:10:00 Module 3: Dashboard Indicator Lights Module 03: Dashboard Indicator Lights 00:15:00 Module 04: Tyres Module 04: Tyres 00:05:00 Module 5: Internal Combustion Engines & Engine Oil Module 05: The Internal Combustion Engine 00:11:00 Module 6: The Cooling System Module 06: The Cooling System 00:05:00 Module 7: The Fuel System Module 07: The Fuel System 00:05:00 Module 8: The Electrical System Module 08: The Electrical System 00:05:00 Module 9: The Drive Train Module 09: The Drive Train 00:10:00 Module 10: Brakes Module 10: Brakes 00:10:00 Module 11: Buying a Car Module 11: Buying a Car 00:10:00 Additional Reading Materials: Car Repair Manuals for Car Mechanics Recommended Reading : Car Mechanic Training 00:00:00 Mock Exam Mock Exam - Car Mechanic Training 00:20:00 Final Exam Final Exam - Car Mechanic Training 00:20:00 Assignment Assignment - Car Mechanic Training 00:00:00
The Horticulture - CPD Accredited Course is designed for those with a keen interest in plant science, landscaping, or garden design, looking to broaden their knowledge and advance their career. This course provides an in-depth exploration of the various aspects of horticulture, from plant care and soil management to sustainable gardening practices. By completing this course, you will gain a solid understanding of horticultural principles that can be applied to a wide range of roles within the sector, whether you’re a beginner or looking to expand your expertise. Throughout the course, you will engage with well-researched material that covers important topics such as plant identification, growth cycles, and the importance of environmental factors. The course is structured to be flexible, enabling you to learn at your own pace, without the need for physical attendance, while ensuring you are fully equipped with the necessary knowledge to excel in the field of horticulture. Whether you are pursuing a career in garden design, groundskeeping, or another horticultural profession, this course will enhance your credentials and give you the confidence to progress in the industry. Course Curriculum: Module 01: Introduction to Horticulture Module 02: Structure and Function of Horticulture Plants Module 03: Growth of Horticulture Plants Module 04: Impact of Temperature Module 05: Impact of Light Module 06: Impact of Soil and Water Module 07: Plant Propagation Module 08: Plant Nutrition Module 09: Harvesting, Training and Pruning Module 10: Growing Plant Indoors Module 11: Ornamental Horticulture and Garden Design Module 12: Cut Floral Design and Landscaping Module 13: Plant Pathology, Entomology and Weed Control Module 14: Permaculture and Arboriculture Module 15: Professional Opportunities in Horticulture Module 16: Biotechnology Applications in Horticulture Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing Horticulture - CPD Accredited course. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Horticulture - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Horticulture - CPD Accredited training.
A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist and Secretary Diploma course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist and Secretary Diploma course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing thiscourse, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Medical Receptionist and Secretary Diploma Course Course 01: Medical Receptionist and Secretary Diploma Course 02: Report Writing Course Course 03: Level 4 Time Management Course ***Others Included of Medical Receptionist and Secretary Diploma Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist and Secretary Diploma Course: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***GIFT Courses: ------------------- ***Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------ Assessment Method After completing each module of the Medical Receptionist and Secretary Diploma, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist and Secretary Diploma course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist and Secretary Diploma course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist and Secretary Diploma course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Medical Receptionist and Secretary Diploma course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Receptionist and Secretary Diploma, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included
***Level 5 Accounting & Finance*** Accounting and finance assist businesses in measuring, monitoring, and planning their operations. This Level 5 Accounting & Finance course has been designed to provide a thorough introduction to business Accounting and Finance as both an idea and a profession. This course will equip you with in-demand accounting and finance skills as well as the ability to complete practicable processes while working in an organisation. This could be tricky, especially if this is your first consignment in the accounting and finance sector. Our Level 5 Accounting & Finance course provides a solid understanding of accounting and financial methods, concepts, and duties to properly prepare you for a career in the accounting and finance sector. Learning Outcomes After completing this Level 5 Accounting & Finance course, learner will be able to: Understand the essentials of accounting and finance Understand the types of cost data and cost analysis Gain a thorough understanding of contribution analysis Understand break-even and cost-volume-profit analysis Understand relevant cost and know to make short-term decisions Know how to manage financial assets Understand forecasting cash needs and budgeting Cost control and variance analysis Know how to manage accounts receivable and credit Know how to manage inventory Understand the time value of money Know how to improve managerial performance Understand capital budgeting decisions Understand improve managerial performance Understand sources of short-term financing Know how to consider term loans and leasing Understand long-term debt and equity financing Understand accounting conventions and recording financial data Why Choose Level 5 Accounting & Finance Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Level 5 Accounting & Finance Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] ***Level 5 Accounting & Finance*** Detailed Course Curriculum of this Level 5 Accounting & Finance Course: Module 1: Essentials of Accounting and Finance Identify the Non-Financial Manager's Concern with Finance The Importance of Finance Financial and Operating Environment Module 2: Types of Cost Data and Cost Analysis The Importance of Cost Data Types of Costs How Do Your Costs Behave? Segregating Fixed Cost and Variable Cost Cost Allocation Cost Analysis What You Can Learn from the Japanese? Module 3: Contribution Analysis Should You Accept a Special Order? How Do You Determine a Bid Price? Determining Profit from Year to Year Are You Utilising Capacity? Module 4: Break-Even and Cost-Volume-Profit Analysis What is Cost-Volume-Profit Analysis? What and Why of Break-Even Sales? What is the Margin of Safety? Cash Break-Even Point What is Operating Leverage? Sales Mix Analysis Module 5: Relevant Cost and Making Short-Term Decisions What Costs Are Relevant to You? Accepting or Rejecting a Special Order Pricing Standard Products Determining Whether to Sell or Process Further Adding or Dropping a Product Line Utilising Scarce Resources Don't Forget the Qualitative Factors Module 6: Forecasting Cash Needs and Budgeting Forecasts Using Forecasts Preparing Financial Forecasts Budgets The Sales Budget The Production Budget The Direct Material Budget The Direct Labour Budget The Factory Overhead Budget The Ending Inventory The Selling and Administrative Expense Budget The Cash Budget The Budgeted Income Statement The Budgeted Balance Sheet A Shortcut Approach to Formulating the Budget Module 7: Cost Control and Variance Analysis Defining a Standard The Usefulness of Variance Analysis Setting Standards Determining and Evaluating Sales Variances Cost Variances Labour Variances Overhead Variances The Use of Flexible Budgets in Performance Reports Standards and Variances in Marketing Sales Standards Variances in Warehousing Costs Module 8: Managing Financial Assets Working Capital Financing Assets Managing Cash Properly Getting Money Faster Delaying Cash Payments Opportunity Cost of Foregoing a Cash Discount Volume Discounts Module 9: Managing Accounts Receivable and Credit Credit References Credit Policy Analysing Accounts Receivable Module 10: Managing Inventory Inventory Management Considerations Inventory Analysis Determining the Carrying and Ordering Costs The Economic Order Quantity (EOQ) Avoiding Stock Outs Determining the Reorder Point or Economic Order Point (EOP) The ABC Inventory Control Method Supply Chain Management Module 11: The Time Value of Money Future Values - How Money Grows Future Value of an Annuity Present Value - How Much Money is Worth Now? Present Value of Mixed Streams of Cash Flows Present Value of an Annuity Perpetuities Applications of Future Values and Present Values Module 12: Capital Budgeting Decisions Types of Investment Projects What Are the Features of Investment Projects? Selecting the Best Mix of Projects With a Limited Budget Income Taxes and Investment Decisions Types of Depreciation Methods How Does MACRS Affect Investment Decisions? The Cost of Capital Module 13: Improving Managerial Performance What is Return on Investment (ROI)? What Does ROI Consist of? - Du Pont Formula ROI and Profit Objective ROI and Profit Planning ROI and Return on Equity (ROE) Module 14: Sources of Short-Term Financing Trade Credit Cash Discount When are Bank Loans Advisable? Working with a Bank Issuing Commercial Paper Using Receivables for Financing Using Inventories for Financing Module 15: Considering Term Loans and Leasing Intermediate-Term Bank Loans Using Revolving Credit Insurance Company Term Loans Financing with Equipment Leasing Module 16: Long-Term Debt and Equity Financing Types of Long-Term Debt Equity Securities How Should You Finance? Module 17: Accounting Conventions and Recording Financial Data Double Entry and the Accounting Equation Assessment Method After completing each module of the Level 5 Accounting & Finance course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Level 5 Accounting & Finance course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 5 Accounting & Finance This Level 5 Accounting & Finance course is ideal for: Candidates interested to start a career in accountancy Business owners seeking to look after their own accounts Existing accountancy workers in seeking higher positions or promotion Accountancy workers with no formal qualifications Anyone wishing to boost their career prospects. Requirements Level 5 Accounting & Finance There are no specific requirements for Level 5 Accounting & Finance course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Level 5 Accounting & Finance course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Level 5 Accounting & Finance This Level 5 Accounting & Finance course may lead you to a variety of career opportunities. Accounts Assistant Accounts Payable & Expenses Supervisor Accounts Payable Clerk Audit Trainee Payroll Administrator / Supervisor Tax Assistant / Accountant. Accounting Clerk Auditing Clerk Accounts Receivable Clerk Certificates Certificate of completion Digital certificate - Included