1193 Team Leader courses delivered Online

This Health and Safety course provides employees with a thorough understanding of the most relevant and applicable health and safety issues in the modern workplace. If you are concerned about your mental and physical health and enjoy learning new things, this specialized course is for you. This Health and Safety course is designed for those who want to become more responsible employees. The most important workplace health and safety fundamentals should be understood by managers, team leaders, business owners, and all workers at all levels. It is strongly advised that anyone from newcomers to experienced practitioners must regularly revisit critical health and safety issues. [ Note: Free PDF certificate as soon as completing the Health and Safety course ] Detailed Course Curriculum *** Health and Safety *** Course Curriculum Module 1: Foundations of Safety at Work Module 2: Managing Health and Safety Module 3: Organizing for Health and Safety Module 4: Health and Safety Culture Module 5: Policy Module 6: Risk Assessment Module 7: Workplace Hazards and Risk Control Module 8: Accidents and Emergencies Module 9: Vehicle Hazards and Risk Control Module 10: Fire Prevention and Protection Module 11: Electrical Safety Module 12: Managing the Safety Function Assessment Method After completing each module of the Health and Safety Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Health and Safety course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Health and Safety at Work course is perfect for Students, Fresh Graduates, HR Manager, Business Owner, Team Leader. Requirements There are no specific requirements for this Health and Safety course because it does not require any advanced knowledge or skills. Career path This Health and Safety course will help you advance your career. After completing the course, you will be able to confidently capture specific knowledge and skills to improve yourself for your professional life. Certificates Certificate of completion Digital certificate - Included

Line Management is a critical aspect of running a successful business. It involves the efficient and effective management of employees, resources, and processes to achieve organisational goals. Line Managers are responsible for the day-to-day management of their team or department and are accountable for the team's performance. Line Managers play a crucial role in ensuring that employees are productive, motivated, and engaged, which ultimately leads to a positive impact on the organisation's bottom line. Effective line management requires a combination of skills, including leadership, communication, coaching, and mentoring. Line Managers need to be able to inspire and motivate their team members to achieve their goals. They must also be able to communicate effectively, both up and down the organisational hierarchy, to ensure that everyone is on the same page. Furthermore, Line Managers must have a deep understanding of their team member's strengths and weaknesses to coach, mentor, and develop them. This Line Management Bundle Consists of the following Premium courses: Course 01: Line Management Course 02: Level 3- Project Management Course 03: People Management Skills Level 3 Course 04: Modern Manufacturing Course 05: Basic Product Management Course 06: Delivery Driver Training Course 07: UK Employment Law and Employee Rights Diploma Course 08: Leadership & Management Diploma Course 09: Motivation Skills Course 10: Performance Management Course 11: Equality and Diversity Course 12: Sexual Harassment Awareness Training Course 13: Risk Management Level 7 Course 14: Time Management Learning Outcomes: Develop the skills to effectively supervise and manage a team through Line Management Understand the importance of coaching and mentoring to maximize employee potential Gain knowledge of performance appraisal management and talent management Develop effective communication skills to lead and motivate teams Understand employment law and employee relations to create a positive working environment Develop coaching and mentoring skills to support team members Understand effective communication skills to establish and maintain relationships Identify and manage stress, the prioritising workload to ensure time management Benefits you'll get choosing Apex Learning for this Line Management: One payment but lifetime access to 11 CPD courses of this Line Management Bundle Certificates and student ID for the Line Management course are included in a one-time fee Full tutor support available from Monday to Friday with this Line Management Bundle Accessible, informative modules of Line Management bundles are designed by expert instructors Learn Line Management Training at your ease - anytime, from anywhere Study the Line Management course from your computer, tablet or mobile device CPD accredited Line Management Bundle course - improve the chance of gaining professional skills So enrol now in this Line Management Bundle to advance your career! The Line Management course covers a range of topics designed to develop and enhance Line Management skills. Participants will learn about the role of Line Managers, coaching and mentoring, supervising, motivating and counselling, talent management, effective communication skills, performance appraisal management, stress management, prioritising and time management, employee relations, handling conflict, and employment law. This course is designed to provide participants with the tools and knowledge needed to be effective Line Managers. Participants will learn how to lead, manage and motivate their team, develop effective communication skills, manage performance appraisals, and handle difficult situations. The course also covers employment law and employee relations, ensuring participants have a thorough understanding of their legal obligations as Line Managers. CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Existing Line Managers who want to enhance their skills Aspiring Line Managers who want to develop the necessary skills to become an effective Line Manager Managers and team leaders who want to learn about Line Management Requirements Our Line Management course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Line Manager - £30,000 to £60,000 Team Leader - £25,000 to £40,000 Supervisor - £20,000 to £30,000 Manager - £35,000 to £70,000 HR Manager - £40,000 to £70,000 Certificates Certificate of completion Digital certificate - Included

Duration 1 Days 6 CPD hours This course is intended for This basic course is for: Business Analyst Systems Engineer Software Engineer Requirements Engineer Requirements Manager Requirements Team Leader Overview Build projects in DOORS, including defining data structure, linking schema, attributes, and access permissions Use DOORS external linking facilities Share DOORS information with 3rd parties Control the flow of changes through your DOORS database Apply configuration management and backup strategies to your DOORS data This course builds on the content learned in the IBM Engineering Requirements Management DOORS V9.6 Foundation course. It is designed for those who will be in the role of team lead or project manager, or who want to learn more about advanced DOORS end-user functionality. It discusses creating and structuring DOORS projects, defining linking relationships and attributes, setting access permissions, and managing change. It also discusses external linking, working with spreadsheets, and applying configuration management strategies to DOORS data. Course Outline Build projects in DOORS, including defining data structure, linking schema, attributes, and access permissions Use DOORS external linking facilities Share DOORS information with 3rd parties Control the flow of changes through your DOORS database Apply configuration management and backup strategies to your DOORS data

Imagine a scenario: Two talented employees in your team have a clash of opinions about a critical project. The disagreement escalates, leading to a tense atmosphere affecting the entire team's productivity. How do you navigate such a conflict? Our Conflict Management course bundle is your compass in the world of workplace conflicts. This course will equip you with the theoretical knowledge needed to identify and understand the nature of conflicts. You'll learn not just to react to conflicts, but to proactively implement strategies preventing them. The course explores HR policies that can be used to manage conflicts and guides on how to communicate effectively during a conflict crisis. Understanding how conflict impacts an organisation's productivity is crucial, and this course helps you do just that. The acquired knowledge will empower you to take appropriate actions post-conflict to ensure ongoing productivity. From HR professionals to team leaders, this course offers invaluable insights into creating a harmonious and efficient work environment. Embark on this journey to become a master in conflict management today! The five CPD Accredited courses are: Conflict Resolution HR Management Course Workplace Productivity Training Crisis Communication for HR Workplace Stress Management Learning Outcomes: Understand the nature and types of conflict within workplace settings. Apply theoretical principles to resolve conflicts effectively. Enhance productivity through effective conflict management strategies. Implement crisis communication principles during conflict scenarios. Utilise HR management theories to mitigate and manage conflict. Adopt proactive measures to prevent conflicts in the workplace. Conflict Resolution: Unearth the theoretical underpinnings of conflict resolution. HR Management Course: Learn how to apply HR policies to manage conflict. Workplace Productivity Training: Uncover how effective conflict resolution can boost productivity. Crisis Communication for HR: Discover how to communicate during a conflict crisis effectively. Understanding Conflict: Gain insight into the nature of conflict and its impact on an organisation. Mitigating Conflict: Learn theoretical approaches to preventing conflict. Managing Conflict: Understand how to manage conflict once it arises. Post-Conflict Actions: Discover actions to take post-conflict to ensure ongoing productivity. Take the first step in mastering conflict management today! CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR Professionals seeking to enhance their conflict management skills. Team leaders aiming to create a harmonious work environment. Management students looking to expand their theoretical knowledge on conflict management. Any professional interested in learning more about conflict management. Career path HR Manager - £35K to £70K/year. Conflict Resolution Specialist - £30K to £60K/year. Employee Relations Manager - £40K to £80K/year. Organisational Development Consultant - £45K to £85K/year. Workplace Mediator - £25K to £55K/year. Team Leader/Supervisor - £20K to £40K/year. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Level 4 & 7 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Getting Started The ILM Level 3 Certificate in Leadership is a comprehensive course that offers an in-depth exploration of various leadership styles and their effects on individuals. This course is tailored for those with some management experience who are seeking to enhance their leadership skills. By studying this course, you will have the opportunity to evaluate and understand your own leadership styles by collecting feedback from your teams. In addition to this, you will also develop some crucial soft skills that empower you to cultivate more positive and productive teams. The course not only equips aspiring managers with the necessary skills and knowledge but also presents the motivation required for their personal and professional development. Key Benefits For Learners Understand different leadership styles and how they impact people Identify and evaluate your own leadership style by gathering feedback from your teams Learn how to use action learning and implement your own action learning plan to improve your leadership skills Focus on enhancing your communication skills and ability to align your team with your organisation's goals and vision. For Organisations Empower managers with essential soft skills and boost their confidence. Drive motivation and align teams with organisational goals. Cultivate happier and more productive teams. Invest in the future leaders of your organisation by equipping managers with the tools and motivation to self-develop. Key Highlights This qualification is ideal for individuals seeking to enhance their people-leading skills and want to progress to the next management level. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The ILM Level 3 Leadership can open many career pathways including, but not limited to: Team Leader, with an estimated average salary of £30,051 per annum Supervisor, with an estimated average salary of £33,000 per annum Shift Manager, with an estimated average salary of £35,216 per annum Project Officer, with an estimated average salary of £36,451 per annum About Awarding Body Institute of Leadership & Management (ILM) is a professional body that helps people worldwide improve their leadership capabilities and advance their careers. All ILM qualifications are awarded by The City and Guilds of London Institute, founded in 1878 and incorporated into the Royal Charter. ILM qualifications are regulated and approved by Ofqual, the governing body for qualifications in the UK. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 10 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by ILM-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies ILM Membership - You will receive 12 months of the Institute of Leadership & Management membership, bringing access to a wealth of resources to support your leadership development. ILM Digital credentials - Validate your skills and share achievements anywhere, anytime using Digital Credentials Assessment For each module you study, you will complete a written assignment of 2000 to 2500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your ILM-approved tutor. Entry Requirements The ILM Level 3 Certificate in Leadership course is designed for individuals who want to gain a foundational understanding of leadership and those who aspire to advance to a higher level of management career. To be eligible for this course, you must: Be 18 years of age and over Have some work experience as a team leader or junior manager or a similar role Possess the ability to complete the Level 3 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Why gain a ILM Qualification? The ILM Level 3 Certificate in Leadership course is designed for individuals who want to gain a foundational understanding of leadership and those who aspire to advance to a higher level of management career. The course comprises three mandatory units which introduce leadership styles, motivation techniques, and the planning and implementation of action learning plans. Learners will then review the effectiveness of their action learning and set goals for their continuing development as a leader. Successful completion of the course could lead you to progression to a range of qualifications including: ILM Level 3 Diploma in Leadership and Management ILM Level 4 Award, Certificate or Diploma in Management. ILM graduates achieve remarkable things: An impressive 70,000 people take ILM qualifications every year, with 93% of employers agreeing that their managers improved after completion. ILM Membership - All ILM learners receive a minimum of 12 months membership of the Institute of Leadership & Management, bringing access to a wealth of resources to support their leadership development ILM Digital credentials - Validate skills and share achievements anywhere, anytime using Digital Credentials Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Developing Own Leadership Capability Using Action Learning Reference No : 8603-302 Credit : 10 || TQT : 100 UNIT2- Understanding Leadership Reference No : 8603-300 Credit : 2 || TQT : 20 UNIT3- Leading and Motivating a Team Effectively Reference No : 8603-301 Credit : 2 || TQT : 20 Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Duration 3 Days 18 CPD hours This course is intended for IT Professionals who expect to or who have recently transitioned into a management role will benefit from this course. Overview Make a smooth transition into management Develop your authentic leadership style Engage and empower staff to achieve excellence Build high-performing, collaborative teams Apply delegation best practices Attract and retain great staff From developing an inspiring vision and empowering members to reach it, to meeting deadlines, and evaluating results. This course will teach students the skills and behaviors needed to successfully transition into an IT manager role. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Making the Transition into Leadership Defining Success Developing Leadership Competencies Acting as Leader, Liaison, Figurehead. Monitor, Disseminator, and Spokesperson Allocating Resources Acting Entrepreneurially Negotiating and Handling Disturbances 2. Building Trust, Engagement and Involvement Applying SCARF Leading by Example with the 5 Components of Emotional Intelligence - Self-Awareness, Self-Regulation, Motivation, Empathy, and Social Skill Engaging, Involving, and Motivating Others The 4 Disciplines of Motivation - Behavioral, Cognitive, Psychodynamic, and Humanistic Working with Differing Personality Styles Developing Your Leadership Psychological Toolkit Discovering and Meeting Stakeholder Expectations 3. Collaboration & Teams Creating, Facilitating, and Maintaining Teams Building a Team through Culture, Human to Human Relationships, Effective Communication, and Setting and Meeting Goals & Objectives Modern, Autonomous, Self-Organizing, and Cross-Functional Teams 4. Building People with Challenging Work Willingness to Delegate Delegating Successfully - Preparing and Researching, Clarifying the Intent of the Task, Planning Your Delegation, Delegating Responsibility and Empowering Your Staff to Take Action, and Providing Ongoing Support and Oversight 5. Attracting and Keeping Great People Managing Performance Knowing Your Staff Checking Assumptions Engaging Your Team Leading and Coaching for Success Managing Disruption

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Sexual harassment is a critical issue facing modern workplaces, and unfortunately, it remains pervasive. In a UK-based study, it was found that nearly one in three employees have witnessed or experienced sexual harassment in their professional settings. Our Sexual Harassment Training for Managers and Supervisors bundle is specifically designed to combat this issue, addressing everything from the fundamentals of what constitutes sexual harassment to the procedures and measures required to tackle it effectively. For any professional aiming to create a respectful and inclusive workplace environment, understanding and addressing sexual harassment is non-negotiable. This training not only equips learners with the knowledge but also the resources they need to ensure a safe, respectful, and dignified workplace for all. Enrol today to lead a safe work culture and set the gold standard for professional conduct. Learning Outcomes: Understand the foundational concepts and definitions related to sexual harassment. Differentiate between various types of sexual harassment prevalent in workplaces. Develop skills to recognise subtle and overt signs of harassment in a work environment. Gain knowledge on establishing and implementing anti-harassment policies and procedures. Learn effective strategies to address and prevent sexual harassment situations. Understand the importance and role of managers in fostering a harassment-free workplace. Why Choose Our Sexual Harassment Training for Managers and Supervisors Course: Get instant access to this Sexual Harassment Training for Managers and Supervisors course. Learn Sexual Harassment Training for Managers and Supervisors from anywhere in the world Sexual Harassment Training for Managers and Supervisors is affordable and simple to understand Sexual Harassment Training for Managers and Supervisors is entirely online, interactive lesson with voiceover audio Lifetime access to the Sexual Harassment Training for Managers and Supervisors course materials Sexual Harassment Training for Managers and Supervisors comes with 24/7 tutor support Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Sexual Harassment Training for Managers and Supervisors (SHWT) at QLS Level 3 course: Module 01: What is Sexual Harassment? Module 02: Types of Sexual Harassment Module 03: Recognising Sexual Harassment in the Workplace Module 04: Policies and Procedures Module 05: How to Deal with Sexual Harassment in the Workplace? Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Sexual Harassment in the Workplace Training for Managers and Supervisors (SHWT) at QLS Level 3 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR professionals. Team leaders. Business owners. Managers and supervisors. Employee relations specialists. All workplace leaders. Requirements Sexual Harassment Training for Managers and Supervisors (SHWT) at QLS Level 3 No prior background or expertise is required. Career path HR Manager Compliance Officer Team Leader Department Supervisor Training Specialist Policy Developer Certificates CPDQS Accredited Certificate Digital certificate - Included Sexual Harassment in the Workplace Awareness Training for Managers and Supervisors Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Sexual Harassment in the Workplace Training for Managers and Supervisors (SHWT) at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Overview This comprehensive course on Team Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Team Management comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? At the end of the course there will be an online written test, which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Team Management. It is available to all students, of all academic backgrounds. Requirements Our Team Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 15 sections • 15 lectures • 05:52:00 total length •Defining Team: 00:26:00 •Understanding Management and Leadership: 00:24:00 •Building High Performing Teams: 00:26:00 •Motivating Team Members: 00:35:00 •Talent Management: 00:33:00 •Stress Management and Mental Health: 00:21:00 •Succession Planning: 00:29:00 •Communication Skills: 00:40:00 •Negotiation Techniques: 00:17:00 •Managing Change: 00:19:00 •Managing Time: 00:26:00 •Managing Conflict: 00:29:00 •Risk Management Process: 00:12:00 •Managing Virtual Teams: 00:15:00 •Assignment - Team Management Level 5: 00:00:00

Level 2 & 3 Endorsed Training | QLS Hard Copy Certificates Included | Plus 5 CPD Courses | Lifetime Access