We need to talk openly about how we are performing and we sometimes need to have an 'honest' conversation with our manager. We all know this, but it can be difficult. This short, focused workshop will give you the confidence and skills to have a conversation with your manager (or anyone else for that matter) about your performance and how you can add value. It will focus on how to get yourself heard and build better working relationships with those key to your success. The programme will help you: Overcome the barriers to effective performance conversations Receive feedback without taking it personally Improve working relationships with your manager Agree realistic expectations and targets (and get 'buy-in' for them) Improve your communication style Plan and prepare for honest conversations in the workplace 1 What is an honest conversation? Why don't we have them more often? What stops us? The cost of not having them 2 Asking for feedback 3 Preparing for challenge 4 The expectations conversation 5 Your communication styles 6 Planning and preparing for an honest conversation
Help with chronic pain – learn the powerful psychological and behavioural techniques that alleviate persistent pain and accelerate healing with pain specialist Dr Grahame Brown Accredited CPD Certificate: 6 hours Length: 1 day (9.30am - 4.00pm GMT) Fantastic to have the opportunity to train with this specialist. Thoroughly enjoyed this online course – the best I have attended...CLINCIAL HYPNOTHERAPIST Live online training – Join Dr Grahame Brown on Wednesday 24th April 2024 for this practical live online training event via Zoom, you will have plenty of opportunities to ask questions. Simply book your place and we will email you the Zoom link the day before the event. BONUS RECORDING – the training is recorded, in case anyone experiences technical difficulties on the day, so you will also get a recording for a limited time afterwards to maximise your learning. Can’t make this date? Register your interest and we’ll let you know when there’s another. Why you should attend Pain is endemic in our society and whatever the cause – back pain, migraine, arthritic pain, dental pain, irritable bowel (IBS), labour/menstrual pain, cancer pain, psychogenic pain, psychosomatic pain – it can be incapacitating. Chronic pain is any pain which lasts for more than three months and it is estimated that between 25–40% of our population suffer from persistent or chronic pain. The sociological and economic costs of this are enormous but it is in the personal human suffering involved – mental as well as physical – that the real costs should be measured. Many are desperate for effective help to relieve their pain and the associated effects, such as insomnia and depression. This online workshop – with leading pain and musculoskeletal medicine consultant Dr Grahame Brown – gives you important new information about how we experience pain – derived from the latest neuroscience – and a powerful range of psychological techniques for managing pain naturally, preventing it from escalating and speeding up healing. You will discover how people can be helped out of the vicious cycle of chronic pain and how, by working holistically through the bio-psycho-social model, suffering can be dramatically reduced. You don’t need to have any prior medical knowledge to learn from and enjoy the day – you will leave with a much clearer understanding of what is going on in the mind/body system, what you can do to reduce suffering when pain persists and ways to prevent chronic ongoing pain from developing. It is a key event if you work with people suffering from pain at any stage (from recent onset, recurrent to persistent) or if you would like to find out how to successfully manage pain without medication. You will learn a wide variety of pain management techniques, which can easily be integrated into your work, to help relieve pain and promote recovery – often in just one session. Dr Grahame Brown has a real gift for helping people heal themselves – I know: I’m one of them!CHRISTOPHER BUCKLEY, PROFESSOR OF RHEUMATOLOGY, UNIVERSITY OF BIRMINGHAM What will you learn An increased understanding of how we perceive pain (from the latest neuroscientific research) and what is happening in the mind/body system A road map for helping people out of the vicious cycle of chronic pain, or to stop it developing in the first place The confidence and skills to help patients suffering from persistent pain of whatever cause – no need to feel ‘heart-sink’ with some patients anymore An understanding of what is going on when pain persists – and what you can do about it How to reduce the risk of chronic pain developing – prevention is better than cure – and identify the factors that make it likely A range of psychological chronic pain management techniques to use with your patients or yourself The importance of the bio-psycho-social model in reducing pain and accelerating healing How to produce significant pain relief by changing the way people think about their pain – in minutes An understanding of the value of pain displacement and how to use the brain’s ‘reality simulator’ What the latest neuroscience tell us about the experience of pain How to use guided imagery, relaxation and distraction to promote chronic pain relief How to deal with constant pain and promote healing How healthcare professionals can make their consultations more therapeutic How to avoid labelling patients’ pain as ‘purely psychological’ The many myths about pain – and why some well-intentioned pain management techniques don’t work and more… No prior medical knowledge is needed for you to benefit from the day. Course Programme The ‘Effective Pain Management’ live online course starts at 9.15am and runs until 4.00pm. (GMT). 9.15am Join the Zoom meeting 9.30am Understanding pain 11.00am Comfort break and discussion 11.30am Assessing a person with persistent pain 1.00pm Lunch break 1.45pm Psychological & Behavioural treatment interventions 2.45pm Comfort break and discussion 3.00pm Practical demonstration of interventions 4.00pm Day ends Who is this course suitable for? This course is designed to enhance the skills and knowledge of health care professionals of any discipline who work on a regular or occasional basis with people in pain to improve outcomes, including: • doctors • surgeons • nurses • dentists • neurologists • osteopaths • chiropractors • palliative care workers • psychiatrists • midwives • physiotherapists • occupational therapists • psychologists • health visitors • support/care workers • psychotherapists • counsellors – it is perfect CPD If you personally experience persistent pain then you will gain much from the workshop but please be aware the programme is not designed to be a treatment day and the tutor will be unable to give opinions to individuals with pain problems unless (with consent) their problem can be discussed for the benefit of all participants Anyone who would like to understand more about their own experience of pain, or that of someone they care for, and what can be done to manage ongoing pain and alleviate suffering This course has been independently assessed by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.
A masterclass in devising therapeutic metaphors This inspiring online training day gives you powerful, non-intrusive ways to help distressed young people – and others – overcome difficulties in their lives – the skills you will learn can also be used with adults Accredited CPD: 6 hours Length: 1 day (9.15am - 4.00pm GMT) LIVE ONLINE – Join Pamela Woodford live online on Tuesday 18th June 2024 for this enjoyable, experiential CPD accredited training day – you will have plenty of opportunities to ask questions, take part in exercises to practice the steps involved, come up with pertinent metaphors and create your own story. Limited numbers. BONUS RECORDING – you will also get a recording of the tutor sessions for a limited time afterwards to maximise your learning. >> If you can’t make this date please register your interest below and we’ll let you know as soon as a new date is available. Fantastic online training, engaging and thought-provoking throughout. The confidence Pamela has given me will impact positively on my everyday practice, I am truly inspired...PSYCHOTHERAPIST Why take this course Children’s natural affinity with stories gives us an incredibly powerful, non-directive way to help emotionally distressed and abused young people, who can sometimes be hard to reach in any other way. On this practical live training event you will learn how to tap into your own metaphorical brain to create therapeutic stories and metaphors ‘in the moment’ that are appropriate to each individual’s circumstances and experiences. Throughout the day Pamela – a master storyteller and highly experienced psychotherapist – draws on her own case histories, metaphor and story examples as she guides you through the steps involved in ‘thinking on your feet’ and creating a story yourself in the moment. By the end of the day you will have lots of new, innovative ways to engage with and help distressed children deal with the experiences they have had – whilst also offering them hope, understanding, and new ways of thinking and feeling about life and themselves. Indeed, you may well be surprised at how quickly positive psychological changes occur as a result of the stories you will create and tell ‘in the moment’. Stories also play a crucial role in child development – through the ways the different characters think, act and overcome difficulties, children gain important templates for understanding the world and dealing with the challenges and situations they will meet in life – both now and in the future. They are a wonderful way to help build resilience. Storytelling and the careful use of therapeutic metaphor are crucial elements of successful counselling and psychotherapy – they help bypass assumptions and rigid thinking to offer a new, broader way of looking at things, awaken innate resources and offer crucial hope – just what struggling children need… Wonderful, interactive online course. Pamela is a joy to listen to – I learnt so muchCOUNSELLOR What will you learn A clear understanding of how to address emotional issues in children Simple ways to calm and relax children – “it’s the way you tell ‘em” Tips for igniting your own imagination and creativity How to ‘think metaphor’ to find the right one for each situation A step-by-step guide to creating your own stories – the 6 steps for creating short stories with metaphors specifically tailored to quickly bring about positive psychological changes in children and young people Breathing life into inanimate objects and taking inspiration from nature – how to tune into your metaphorical mind Valuable experience in creating your own therapeutic story from scratch How to use your stories and metaphors The importance of paying attention to the words children use when telling you something Case histories which illustrate the effectiveness and flexibility of stories – and show why they are such powerful therapeutic tools, even with difficult cases How to find your own metaphors and connect them emotionally to distressing situations Using embedded suggestions in stories – exercise Different ways to use therapeutic stories, such as those in Pamela’s acclaimed Brighter Little Minds series, to develop emotional literacy The importance of incorporating all of our senses How to adapt stories to use with adolescents and adults Tips for thinking creatively ‘on your feet’ to come up with suitable metaphors and ideas there and then in the moment Flexible skills that can easily be adapted to working with adults Why subtly entwining a child’s interests into a story makes its impact stronger How to introduce a story or therapeutic metaphor naturally into your conversation Feedback on the story you create and time to ask questions of the tutor – a highly experienced and creative psychotherapist who has spent decades working therapeutically with distressed children and young people A greater appreciation of the subtle power of metaphor, imagination and embedded suggestions and how to use them to help the young people you care for Increased confidence in creating and telling therapeutic stories yourself A variety of story examples and ‘scripts’ Lots of new ideas from Pamela Woodford’s ‘treasure chest of healing spells’ to spark your own creativity Tips for improving your own storytelling abilities Such a helpful live online training day – the use of metaphor via story form is a powerful toolHEAD OF BEHAVIOUR SUPPORT SERVICE – EDUCATION Course Programme The ‘How to create healing stories for distressed children’ live online workshop starts at 9.15am and runs until 4.00pm. (GMT). 9.15am Join the Zoom meeting 9.30am What can go wrong for children? How stories can help 11.00am Comfort break and discussion 11.10am Using metaphor, relaxation, imagination and embedded suggestions 1.00pm Lunch break 1.40pm Setting the scene and creating the story 3.10pm Comfort break and discussion 3.20pm Sharing the stories you have created 4.00pm Day ends Who is this course suitable for? Anyone working with emotionally distressed children or young people, including: Psychotherapists, therapists and counsellors Teachers and educational professionals Childcare and healthcare professionals (and students) Foster carers Adoptive parents – and perspective adoptive parents Social workers Parents and carers Interested friends or family who wish to help a young person they know And anyone who would like to attend for personal reasons This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.
Restaurant, Coffee Shop, Bakery or Home Based Food Business Set up and Management Workshop
The IPAF operator course instructs a candidate to prepare and safely operate various types of MEWPs, also referred to as cherry pickers, aerial lifts or scissor lifts. Categories include Static Vertical (1a), Static Boom (1b), Mobile Vertical (3a), Mobile Boom (3b), Specialist Machines (SPECIAL), Push Around Vehicle (PAV), Insulated Aerial Device (IAD).Categories include Static Vertical (1a), Static Boom (1b), Mobile Vertical (3a), Mobile Boom (3b),
Manicure is one of the most widely practiced beauty rituals. This course covers the entire manicure procedure using the Spa Ritual line of products. The course is focused on the natural nail, hand and lower forearm anatomy and physiology for a comprehensive understanding of the manicure process. THE REQUIREMENTS No experience is necessary to attend this course. Salon attire must be worn during the course. Student must have clean nail without enhancements. To ensure maximum practice students will be required to work on each other throughout the day. Student need to bring own model for the day 3. COURSE CONTENT Theoretical & practical part: 1 Day course / time 10am – 18pm Methods of working safely & hygienically and the principles of avoiding cross infection. Client consultation / record keeping The structure of the natural nail / Contra indications Nail Diseases / Disorders/ How to organise a workspace Nail treatment preparation - Nail Shapes & shine effect Tool and Product Introduction Manicure Procedures Hand and Nail Treatment Spa Ritual, Nail Painting Professional Advice and tips on fixing mistakes Common problems Home care & aftercare advice Price included Kit for work Upon successful completion and course certificate will be awarded.
A special 5-day acting course including voice work, movement, improvisation and scene work led by the amazing Stuart Laing – it is designed for beginner-to-intermediate actors who might be considering making the leap into training professionally.
The aim of this course is to provide an overview of the principles and practice for leading and managing a portfolio of smaller projects in a multi-project / multi-task environment. It presents a range of practical methods and techniques relevant to the smaller project scenario, using exercises and case studies to show how these can be applied. The scope of the programme includes: The course also emphasises the importance of the leadership and team-working skills needed by project managers and team members in carrying out their roles. The principal training objectives for this programme are to: Explain and demonstrate the key principles of successful project management Demonstrate a range of useful project management tools and techniques Define the role, and help participants understand the skills required by, the project leader Provide a structured framework to help participants manage multiple projects Identify opportunities to improve project management within the organisation DAY ONE 1 Introduction (Course sponsor) Why this programme has been developed Review of participants' needs and objectives 2 Managing smaller projects Projects and project management Lessons from past projects; the essential requirements for success Differences between projects; characteristic project life cycles Key issues and challenges of smaller projects The multi-project world; project portfolio management 3 Project exercise Syndicate teams plan and manage a small project Review of the project exercise: What are the keys to successful management of small projects? 4 Setting up the project Getting organised Managing the definition process Identifying and managing project stakeholders Working with the customer to define the scope and agree deliverables 5 Case study 1 Defining the project scope and deliverables Syndicate teams define the scope and deliverables for a typical project 6 Project planning The importance and cost benefit of effective planning Planning the plan; deciding how detailed a plan to create Packaging the work and estimating timescales and costs Developing project / resource schedules; setting milestones for control v Identifying and managing critical path activities 7 Case study 2 Creating the project plan Syndicate teams develop and analyse the project plan DAY TWO 8 Managing project risks Identifying risks to the project outcome, timescale and cost Evaluating risks and adopting an appropriate risk strategy Defining risk ownership; keeping a simple risk log Keeping risk management up to date; staying pro-active Integrating planning and risk management 9 Project control Managing change, minimising scope creep Selecting the data needed to provide early warning of problems Monitoring performance easily with 'S' curves and slip charts Using trend forecasting to assess true project status Running project review meetings 10 Managing a multi-project portfolio Understanding the world of multiple projects Establishing ownership of project / programme management Classifying projects and creating the 'master schedule' Defining and applying project lifecycle management Resource management: essential pre-requisites and mechanisms Project prioritisation criteria and techniques; pain / gain analysis 11 Managing the multi-project team Characteristics of small project teams / part-time team membership Clarifying line and project management responsibilities Implementing effective manpower planning Establishing professional working practices in the team Developing project management competences in the team Establishing team roles and integrating team members 12 Course review and transfer planning (Course sponsor present) Identify actions to be implemented individually Identify corporate opportunities for improving project management Sponsor-led review and discussion of proposals Conclusion
– the practical steps you need to know This live online suicide intervention training covers a wealth of essential information and strategies to help you help anyone you suspect may be thinking about or planning suicide, or who has survived a previous attempt… Accredited CPD Certificate: 6 hours Length: 1 day (9.15am - 4.00pm GMT) You never know when you may need these skills… Brilliant! I’ve been on previous suicide intervention courses over the years, but this is by far the best – great pace, very knowledgeable trainer...who brings real experience into the learning...SUE HASWELL Join Malcolm Hanson LIVE ONLINE on Tuesday 12th March for his essential suicide intervention training, delivered via Zoom. Book your place and we’ll send you the Zoom link the day before the event. BONUS Recording – the training is recorded, in case anyone experiences technical difficulties, so you also get a recording for a limited time afterwards to maximise your learning. Why take this suicide prevention course Suicide can be a difficult subject to broach and a daunting one to deal with – anyone working with distressed or depressed people wants to keep them safe, to give them the hope they need that circumstances can change for the better, and to provide the skills for coping until that comes about. When people can’t envisage an end to their difficulties, particularly in highly challenging times, a slump into depression can all too quickly spiral down into suicidal thoughts, plans and suicide attempts. The negative trance state of depression itself can beguile people into thinking that there is no other way out of their hopelessness. Thankfully, there is much we can do to help – as this indepth suicide intervention course shows. Tutor Malcolm Hanson has a wealth of experience at helping seriously distressed people get through difficulties which he draws upon as he takes you clearly through the steps to take when faced with anyone who feels suicidal. (He worked for 9 years as a psychotherapist in NHS primary care in an area of extreme deprivation, and for many more years since has seen patients referred by GPs, social workers, psychiatrists, police and probation officers for complex issues.) He has successfully helped clients experiencing multiple trauma (including veterans), chronic pain and terminal illness, clients struggling with uncertain asylum status or facing deportation, and also victims of human trafficking – a tragic range of circumstances in which even the most resilient may sometimes sink into despair. His compassion and understanding shine through this course as he shares with you what he has learnt, along with the latest psychiatric research and risk assessment strategies, to give you the knowledge and assurance you need to work confidently and respectfully with clients struggling to find reasons to stay alive. You will learn how to build in expectation of positive change from the start, have plenty of time to benefit from group discussions and will work through case scenarios with other attendees to help embed your learning. Suicide affects countless people, not only those directly involved, and is now the most common cause of death in men aged 17 to 34. The highest suicide rate is in men aged 45–49; in women, it is highest in those aged between 50–54.1 Join us for this practical online suicide prevention training to learn how you can help reverse this state of affairs… Book your place So much helpful and insightful information delivered in a way that was easy to listen to and take on board...STEVEN TESSEYMAN What will you learn Deeper insight into when and why different people consider suicide Crucial elements needed to build rapport with suicidal people Why most suicidal crises are surprisingly temporary How to normalise circumstances safely A model for running therapeutic sessions that best manages suicide risk Ways to use your own demeanour to instil confidence in the person who is feeling suicidal Effective information gathering to challenge unhelpful beliefs What to look for in their answers to your questions How to broach the subject of suicidal thoughts A structure for difficult conversations The ability to reframe unhelpful beliefs Methods of risk assessment that do not risk losing rapport Advances in psychiatric research on suicide risk management and the implications of this for psychotherapy and counselling How to use language of influence Effective means to address beliefs about being a burden How to set realistic and empowering goals How to make best use of the client’s own resources The importance of addressing emotional needs How to create a safety plan Strategies for client safe self-management between sessions The power of guided imagery for working with suicidal clients Powerful insights and hope from real case histories How to take care of yourself – and more… Malcolm is a wonderful communicator: so clear, measured and thoughtful ... it was a pleasure and privilege to learn from himMATTHEW HOPKINS Course Programme The ‘How To Reduce Suicide Risk’ live online course starts at 9.15am and runs until 4.00pm. 9.15am Join the Zoom meeting 9.30am The important first steps for suicide risk management 11.00am Comfort break and discussion 11.30am Working with what the client brings 1.00pm Lunch break 1.45pm Rehearsing the safety plan 2.45pm Comfort break and discussion 3.00pm Putting what you have learned into practice 4.00pm Day ends Who is this suicide awareness and prevention course for? Psychotherapists and counsellors All mental health and welfare professionals – including GPs, social workers, the emergency services, pastoral care and outreach workers – and anyone else working with people with suicidal ideation Anyone concerned for personal or HR reasons – the training contains a lot of key, helpful information which is presented in a clear, easy to understand way, even though it is primarily geared towards carrying out therapy effectively with suicidal clients Anyone working with young people, such as teachers and youth workers, will benefit from this live online suicide intervention course Anyone who may come into contact with people who are very distressed, whether through their paid or volunteer work, will also learn essential live-saving information. Please Note This course is not a substitute for therapy. Reference 1. www.ons.gov.uk/peoplepopulationandcommunity/birthsdeathsandmarriages/deaths/bulletins/suicidesintheunitedkingdom/2019registrations The one certainty in life is that circumstances ALWAYS change... This online suicide awareness and prevention course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.
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