Name: Scrum Master Workshop: In-House Training
Price: 1495 GBP
Availability: InStock

Scrum Master Professional Certificate (SMPC)

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p></p><p>The target audience include, but is not limited to:</p><br /><p> </p><br /><p>Relationship managers</p><br /><p>Customer experience (CX) managers</p><br /><p>Account managers</p><br /><p>Service delivery managers</p><br /><p>Service desk managers</p><br /><p>Service Level Managers</p><br /><p>Enterprise Architects</p><br /><p>Service and Solution Architects</p><br /><p>Business Analysts</p><br /><p>Product Owners</p><br /><p>Marketing Managers</p><br /><p>Project Managers</p><br /><p>Portfolio Managers</p><br /><p>Supplier relationship Managers</p><br /><p>Vendor Managers</p><br /><p>Contract Managers</p><br /><p>Customer experience/User experience Designers</p><br /><p>Consultants</p><p></p>Overview<p></p><p>The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value.</p><br /><p>Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder.</p><br /><p>This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:</p><br /><p> </p><br /><p>Value propositions</p><br /><p>Fostering relationships</p><br /><p>Keeping engagement channels open</p><br /><p>Shaping demand</p><br /><p>Designing service offerings</p><br /><p>Aligning and agreeing expectations</p><br /><p>Co-creating service experiences</p><br /><p>Realizing value</p><p></p><p>This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITILÂ© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery.</p></div><div id="course-pills-2"><h4>How customer journeys are designed</h4><ul><li>Understand the concept of the customer journey</li><li>Understand the ways of designing and improving customer journeys</li><li></li></ul><h4>How to target markets and stakeholders</h4><ul><li>Understand the characteristics of markets</li><li>Understand marketing activities and techniques</li><li>Know how to describe customer needs and internal and external factors that affect these</li><li>Know how to identify service providers and explain their value propositions</li><li></li></ul><h4>How to foster stakeholder relationships</h4><ul><li>Understand the concepts mutual readiness and maturity</li><li>Understand the different supplier and partner relationship types, and how these are managed</li><li>Know how to develop customer relationships</li><li>Know how to analyze customer needs</li><li>Know how to use communication and collaboration activities and techniques</li><li>Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships</li><li>Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management</li><li></li></ul><h4>How to shape demand and define service offerings</h4><ul><li>Understand methods for designing digital service experiences based on value driven, data driven and user centered service design</li><li>Understand approaches for selling and obtaining service offerings</li><li>Know how to capture, influence and manage demand and opportunities</li><li>Know how to collect, specify and prioritize requirements from a diverse range of stakeholders</li><li>Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design</li><li></li></ul><h4>How to align expectations and agree details of services</h4><ul><li>Know how to plan for value co-creation</li><li>Know how to negotiate and agree service utility, warranty and experience</li><li>Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management </li></ul><h4>How to onboard and offboard customers and users</h4><ul><li>Understand key transition, onboarding and offboarding activities</li><li>Understand the ways of relating with users and fostering user relationships</li><li>Understand how users are authorized and entitled to services</li><li>Understand different approaches to mutual elevation of customer, user and service provider capabilities</li><li>Know how to prepare onboarding and offboarding plans</li><li>Know how to develop user engagement and delivery channels</li><li>Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services</li><li>Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement</li></ul><h4>How to act together to ensure continual value co-creation</h4><ul><li>Understand how users can request services</li><li>Understand methods for triaging of user requests</li><li>Understand the concept of user communities</li><li>Understand methods for encouraging and managing customer and user feedback</li><li>Know how to foster a service mindset (attitude, behavior and culture)</li><li>Know how to use different approaches to provision of user services</li><li>Know how to seize and deal with customer and user ?moments of truth?</li><li>Know how the ?Service request management? practice can be applied to enable and contribute to service usage</li></ul><h4>How to realize and validate service value</h4><ul><li>Understand methods for measuring service usage and customer and user experience and satisfaction</li><li>Understand charging mechanisms</li><li>Know how to assess service value realization</li><li>Know how to prepare to evaluate and improve the customer journey</li><li>Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization</li><li>ITILÂ© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure LibraryÂ© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. </li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br />Notes<p>New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4</p><p>Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Duration
3 Days
18 CPD hours
This course is intended for

The target audience include, but is not limited to:
 
Relationship managers
Customer experience (CX) managers
Account managers
Service delivery managers
Service desk managers
Service Level Managers
Enterprise Architects
Service and Solution Architects
Business Analysts
Product Owners
Marketing Managers
Project Managers
Portfolio Managers
Supplier relationship Managers
Vendor Managers
Contract Managers
Customer experience/User experience Designers
Consultants

Overview

The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value.
Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder.
This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:
 
Value propositions
Fostering relationships
Keeping engagement channels open
Shaping demand
Designing service offerings
Aligning and agreeing expectations
Co-creating service experiences
Realizing value

This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITILÂ© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery.
How customer journeys are designed
Understand the concept of the customer journey
Understand the ways of designing and improving customer journeys

How to target markets and stakeholders
Understand the characteristics of markets
Understand marketing activities and techniques
Know how to describe customer needs and internal and external factors that affect these
Know how to identify service providers and explain their value propositions

How to foster stakeholder relationships
Understand the concepts mutual readiness and maturity
Understand the different supplier and partner relationship types, and how these are managed
Know how to develop customer relationships
Know how to analyze customer needs
Know how to use communication and collaboration activities and techniques
Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships
Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management

How to shape demand and define service offerings
Understand methods for designing digital service experiences based on value driven, data driven and user centered service design
Understand approaches for selling and obtaining service offerings
Know how to capture, influence and manage demand and opportunities
Know how to collect, specify and prioritize requirements from a diverse range of stakeholders
Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design

How to align expectations and agree details of services
Know how to plan for value co-creation
Know how to negotiate and agree service utility, warranty and experience
Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management
How to onboard and offboard customers and users
Understand key transition, onboarding and offboarding activities
Understand the ways of relating with users and fostering user relationships
Understand how users are authorized and entitled to services
Understand different approaches to mutual elevation of customer, user and service provider capabilities
Know how to prepare onboarding and offboarding plans
Know how to develop user engagement and delivery channels
Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services
Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement
How to act together to ensure continual value co-creation
Understand how users can request services
Understand methods for triaging of user requests
Understand the concept of user communities
Understand methods for encouraging and managing customer and user feedback
Know how to foster a service mindset (attitude, behavior and culture)
Know how to use different approaches to provision of user services
Know how to seize and deal with customer and user ?moments of truth?
Know how the ?Service request management? practice can be applied to enable and contribute to service usage
How to realize and validate service value
Understand methods for measuring service usage and customer and user experience and satisfaction
Understand charging mechanisms
Know how to assess service value realization
Know how to prepare to evaluate and improve the customer journey
Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization
ITILÂ© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure LibraryÂ© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved.
Additional course details:Notes
New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4
Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. 

This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.

Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.

While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.

Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.


Nexus Human

ITIL

Service Design Courses (SDC)

IT Certifications

Certified Manager of Quality

Institute of Leadership & Management (ILM)

Professional Scrum Master (PSM)

ITIL 4 Managing Professional - Drive Stakeholder Value (DSV) with Exam

General Admission

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p><p>Earning your SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential makes you a recognized expert and leader in the HR field and a valuable asset to your organization, keeping  you and your organization more competitive in today's economy. This professional distinction sets you apart from your colleagues, proving your high level of knowledge and skills. Students will be able to identify areas of strength and build on them. They will also see where they will need further concentrated study in preparation for their exam.</p></div><div id="course-pills-2"><h3>1 - INTRODUCTION</h3> <ul> <li>The SHRM Body of Competency and Knowledge? (BoCK)</li> <li>The SHRM-CP and SHRM-SCP Certifications</li> <li>The SHRM Learning SystemÂ© for SHRM-CP/SHRM-SCP</li> </ul> <h3>2 - HR COMPETENCIES</h3> <ul> <li>Behavioral Competencies</li> </ul> <h3>3 - DOMAIN 1: PEOPLE</h3> <ul> <li>Functional Area #1: HR Strategic Planning</li> <li>Functional Area #2: Talent Acquisition </li> <li>Functional Area #3: Employee Engagement and Retention </li> <li>Functional Area #4: Learning and Development</li> <li>Functional Area #5: Total Rewards</li> </ul> <h3>4 - DOMAIN 2: ORGANIZATION</h3> <ul> <li>Functional Area #6: Structure of the HR Function</li> <li>Functional Area #7: Organizational Effectiveness and Development</li> <li>Functional Area #8: Workforce Management</li> <li>Functional Area #9: Employee and Labor Relations</li> <li>Functional Area #10: Technology Management</li> </ul> <h3>5 - DOMAIN 3: WORKPLACE</h3> <ul> <li>Functional Area #11: HR in the Global Context</li> <li>Functional Area #12: Diversity and Inclusion</li> <li>Functional Area #13: Risk Management</li> <li>Functional Area #14: Corporate Social Responsibly</li> <li>Functional Area #15: U.S. Employment Law and Regulations</li> </ul> <h3>6 - FINAL EXAM/REVIEW/DISCUSSION</h3></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans SHRM-CP/SHRM-SCP Certification Preparation training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the SHRM-CP/SHRM-SCP Certification Preparation course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Duration
5 Days
30 CPD hours
Earning your SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential makes you a recognized expert and leader in the HR field and a valuable asset to your organization, keeping you and your organization more competitive in today's economy. This professional distinction sets you apart from your colleagues, proving your high level of knowledge and skills. Students will be able to identify areas of strength and build on them. They will also see where they will need further concentrated study in preparation for their exam.
1 - INTRODUCTION
The SHRM Body of Competency and Knowledge? (BoCK)
The SHRM-CP and SHRM-SCP Certifications
The SHRM Learning SystemÂ© for SHRM-CP/SHRM-SCP
2 - HR COMPETENCIES
Behavioral Competencies
3 - DOMAIN 1: PEOPLE
Functional Area #1: HR Strategic Planning
Functional Area #2: Talent Acquisition
Functional Area #3: Employee Engagement and Retention
Functional Area #4: Learning and Development
Functional Area #5: Total Rewards
4 - DOMAIN 2: ORGANIZATION
Functional Area #6: Structure of the HR Function
Functional Area #7: Organizational Effectiveness and Development
Functional Area #8: Workforce Management
Functional Area #9: Employee and Labor Relations
Functional Area #10: Technology Management
5 - DOMAIN 3: WORKPLACE
Functional Area #11: HR in the Global Context
Functional Area #12: Diversity and Inclusion
Functional Area #13: Risk Management
Functional Area #14: Corporate Social Responsibly
Functional Area #15: U.S. Employment Law and Regulations
6 - FINAL EXAM/REVIEW/DISCUSSION
Additional course details:
Nexus Humans SHRM-CP/SHRM-SCP Certification Preparation training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. 

This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.

Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.

While we feel this is the best course for the SHRM-CP/SHRM-SCP Certification Preparation course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.

Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.


Clifton Practice Hypnotherapy Training (CPHT)

Chartered Institute of Personnel Development (CIPD)

Certified Payroll Professional (CPP)

Professional Skills Course (PSC)

Certified Supply Chain Professional (CSCP)

SHRM-CP/SHRM-SCP Certification Preparation

London

<h2>Managing Successful Programmes (MSP®) 5th Edition Foundation: In-House Training</h2>
<p>Managing Successful Programmes (MSP®) is a globally-recognized framework for best practice programme management. MSP certification provides guidance for programme managers, business change managers and the next step for project managers to develop their knowledge and skills to be able to positively respond to the challenges for managing programmes and larger, more strategic or multiple projects. MSP 5th edition emphasizes flexibility, adaptability, and responsiveness by adopting an incremental approach to the programme lifecycle and thus enabling organizational agility.</p>
<p>AXELOS offers two levels of MSP Examination: MSP Foundation and MSP Practitioner. The MSP Foundation Examination is intended to assess whether the candidate can demonstrate sufficient recall and understanding of the MSP programme management framework. The MSP Foundation qualification is a prerequisite for the MSP Practitioner Examination, which assesses the ability to apply understanding of the MSP programme management framework in context.</p>
<p>The MSP® 5th Edition Foundation course is a training based on the exam specification for MSP Foundation certification and is aligned with the Managing Successful Programmes (5th Edition) guide from AXELOS.</p><h3>What you will Learn</h3>
<p>At the end of this course, participants will be able to:</p>
<ul>
<li>Understand key concepts relating to programmes and MSP</li>
<li>Understand how the MSP principles underpin the MSP framework</li>
<li>Understand the MSP themes and how they are applied throughout the programme</li>
<li>Understand the MSP processes and how they are carried out throughout the programme</li>
</ul><section>
                    <h3>Key Concepts of MSP</h3><ul><li>Programmes</li><li>Three Lenses of MSP</li><li>Principles</li><li>Themes and Governance</li></ul><h3>Organization</h3><ul><li>Organization Theme</li><li>Organization Structure</li><li>Individual Roles</li><li>Stakeholder Management</li></ul><h3>Design</h3><ul><li>Design Theme</li><li>Benefits</li><li>Risk Identification and Prioritization</li><li>Target Operating Model</li><li>Documents and Key Roles</li></ul><h3>Justification</h3><ul><li>Justification Theme</li><li>Business Case</li><li>Financial Planning</li><li>Documents and Key Roles</li></ul><h3>Structure</h3><ul><li>Structure Theme</li><li>Delivery Planning</li><li>Dependencies</li><li>Benefits Realization Plan</li><li>Resourcing</li><li>Documents and Key Roles</li></ul><h3>Knowledge</h3><ul><li>Knowledge Theme</li><li>Knowledge Management</li><li>Information Management</li><li>Document and Key Roles</li></ul><h3>Assurance</h3><ul><li>Assurance Theme</li><li>Assurance at Multiple Levels</li><li>Assurance Planning</li><li>Document and Key Roles</li></ul><h3>Decisions</h3><ul><li>Decisions Theme</li><li>Issue Resolution</li><li>Risk Response</li><li>Data Gathering and Reporting</li><li>Options and Analysis</li><li>Document and Key Roles</li></ul><h3>MSP Processes</h3><ul><li>Identify the Programmeâ¯â¯â¯</li><li>Design the Outcomes</li><li>Plan Progressive Delivery</li><li>Deliver the Capabilities</li><li>Embed the Outcomes</li><li>Evaluate New Information</li><li>Close the Programme</li></ul>


                </section>

Managing Successful Programmes (MSP®) 5th Edition Foundation: In-House Training
Managing Successful Programmes (MSP®) is a globally-recognized framework for best practice programme management. MSP certification provides guidance for programme managers, business change managers and the next step for project managers to develop their knowledge and skills to be able to positively respond to the challenges for managing programmes and larger, more strategic or multiple projects. MSP 5th edition emphasizes flexibility, adaptability, and responsiveness by adopting an incremental approach to the programme lifecycle and thus enabling organizational agility.
AXELOS offers two levels of MSP Examination: MSP Foundation and MSP Practitioner. The MSP Foundation Examination is intended to assess whether the candidate can demonstrate sufficient recall and understanding of the MSP programme management framework. The MSP Foundation qualification is a prerequisite for the MSP Practitioner Examination, which assesses the ability to apply understanding of the MSP programme management framework in context.
The MSP® 5th Edition Foundation course is a training based on the exam specification for MSP Foundation certification and is aligned with the Managing Successful Programmes (5th Edition) guide from AXELOS.
What you will Learn
At the end of this course, participants will be able to:
Understand key concepts relating to programmes and MSP
Understand how the MSP principles underpin the MSP framework
Understand the MSP themes and how they are applied throughout the programme
Understand the MSP processes and how they are carried out throughout the programme
Key Concepts of MSP
Programmes
Three Lenses of MSP
Principles
Themes and Governance
Organization
Organization Theme
Organization Structure
Individual Roles
Stakeholder Management
Design
Design Theme
Benefits
Risk Identification and Prioritization
Target Operating Model
Documents and Key Roles
Justification
Justification Theme
Business Case
Financial Planning
Documents and Key Roles
Structure
Structure Theme
Delivery Planning
Dependencies
Benefits Realization Plan
Resourcing
Documents and Key Roles
Knowledge
Knowledge Theme
Knowledge Management
Information Management
Document and Key Roles
Assurance
Assurance Theme
Assurance at Multiple Levels
Assurance Planning
Document and Key Roles
Decisions
Decisions Theme
Issue Resolution
Risk Response
Data Gathering and Reporting
Options and Analysis
Document and Key Roles
MSP Processes
Identify the Programmeâ¯â¯â¯
Design the Outcomes
Plan Progressive Delivery
Deliver the Capabilities
Embed the Outcomes
Evaluate New Information
Close the Programme

IIL Europe Ltd

Managed Service Provider (MSP)

Managed Learning Programme (MLP)

Certificate in Information Security Management Principles (CISMP)

Programme Manager

Managing Successful Programmes 5th Edition Foundation: In-House

<h2>Certified Scrum Professional®-ScrumMaster® (CSP®-SM): In-House Training</h2>
<p>Certified Scrum Professionals challenge their teams to improve the way Scrum and Agile principles are applied. They have demonstrated experience, documented training, and proven knowledge in Scrum.</p>
<p>Are you ready to take your knowledge and skillset in your role as Scrum Master to the next level? If so, it's time to elevate your career further by earning the Certified Scrum Professional®-ScrumMaster (CSP®-SM) certification.</p><h3>What you will Learn</h3>
<p>Learn to find practical solutions and improve your implementation of Scrum in the workplace. Aside from the pride gained and earning potential of attaining CSP® level, you can also:</p>
<ul>
<li>Attend exclusive CSP® events with other leaders in Scrum and Agile</li>
<li>Attract more recruiters and command a higher rate of pay</li>
<li>Establish a gateway and milestone toward becoming CST®, CEC, or CTC</li>
<li>Receive a free premium subscription to the world's largest Agile assessment and continuous improvement platform, Comparative Agility®</li>
</ul>

Certified Scrum Professional®-ScrumMaster® (CSP®-SM): In-House Training
Certified Scrum Professionals challenge their teams to improve the way Scrum and Agile principles are applied. They have demonstrated experience, documented training, and proven knowledge in Scrum.
Are you ready to take your knowledge and skillset in your role as Scrum Master to the next level? If so, it's time to elevate your career further by earning the Certified Scrum Professional®-ScrumMaster (CSP®-SM) certification.
What you will Learn
Learn to find practical solutions and improve your implementation of Scrum in the workplace. Aside from the pride gained and earning potential of attaining CSP® level, you can also:
Attend exclusive CSP® events with other leaders in Scrum and Agile
Attract more recruiters and command a higher rate of pay
Establish a gateway and milestone toward becoming CST®, CEC, or CTC
Receive a free premium subscription to the world's largest Agile assessment and continuous improvement platform, Comparative Agility®

Certified ScrumMaster (CSM)

Certified Cloud Security Professional (CCSP)

Certified Scrum Product Owner (CSPO)

Certified Scrum Professional-ScrumMaster: In-House Training

<h2>Certified ScrumMaster®: Virtual In-House Training</h2>
<p>This course covers Scrum and the principles and tools required to be an effective ScrumMaster. You will come away with a good understanding of the Scrum framework and the underlying principles required to make effective decisions regarding the application of Scrum to different situations.</p>
<p>At the end of the course, you will receive membership to the Scrum Alliance for two years and, following completion of an online test, will become a Scrum Alliance Certified ScrumMaster®. Our Certified Scrum Trainers pay the initial, two-year membership fee for each student who successfully completes our Certified ScrumMaster® course. This membership fee also covers the cost of the CSM Test. A link to the test will be sent to you following your course. The CSM test has a passing score of 37 out of 50 questions within a 60-minute timeframe. You will have two attempts within 90 days after you receive your welcome e-mail to pass the test at no cost. After two attempts or 90 days, you will be charged $25 for each additional attempt.</p><h3>What you will Learn</h3>
<p>At the end of this program, you will be able to:</p>
<ul>
<li>Provide a clear understanding of the fundamental principles of Scrum</li>
<li>Use the principles, practices, and tools required to be an effective ScrumMaster</li>
  <li>Make effective decisions regarding the application of the Scrum framework to different situations, including:</li>
<ul>
<li>Practical, project-proven practices</li>
<li>The essentials for getting a project off on the right foot</li>
<li>How to write user stories and structure your product backlog</li>
<li>How to help both new and experienced teams be more successful</li>
<li>How to successfully scale Scrum</li>
<li>Tips and tricks from the instructor's many years of using Scrum in a wide variety of environments</li>
</ul>
</ul><section>
                    <h3>Getting Started</h3><ul><li>Introduction</li><li>Course structure</li><li>Course goals and objectives</li></ul><h3>Agile Principles and Scrum Overview</h3><ul><li>Agile Principles</li><li>Lean Principles</li><li>Process control models</li><li>Incremental and Iterative development</li><li>Shifting the focus on product management</li><li>Overview of the Scrum process</li></ul><h3>The Team</h3><ul><li>Dedicated cross-functional teams</li><li>T-shaped people</li></ul><h3>Sprint Planning</h3><ul><li>Team capacity</li><li>Facilitating the Sprint Planning meeting</li><li>The Sprint backlog</li><li>Sprint Burndown chart</li></ul><h3>Scrum Roles and Responsibilities</h3><ul><li>The team and building effective teams</li><li>ScrumMaster responsibilities</li><li>Product Owner responsibilities</li><li>The Scrum project community</li><li>What happens to traditional roles in Scrum?</li></ul><h3>Scrum Meetings</h3><ul><li>Daily Scrum</li><li>Reviews</li><li>Retrospectives</li></ul><h3>Product Backlog and User Stories</h3><ul><li>Product backlog characteristics</li><li>User stories</li><li>Getting your first backlog</li><li>Getting backlog items ready</li><li>Slicing User stories</li></ul><h3>Estimation for Forward Planning</h3><ul><li>Why comparative estimation works</li><li>Planning poker</li><li>Affinity estimation</li></ul><h3>Release Planning and Tracking Progress</h3><ul><li>Velocity</li><li>Release planning</li><li>Tracking release progress</li></ul><h3>Scaling Scrum</h3><ul><li>Scrum of Scrums</li><li>Scaling the product backlog</li><li>Scaling across a program and business areas</li><li>Distributed teams</li></ul>


                </section>

Certified ScrumMaster®: Virtual In-House Training
This course covers Scrum and the principles and tools required to be an effective ScrumMaster. You will come away with a good understanding of the Scrum framework and the underlying principles required to make effective decisions regarding the application of Scrum to different situations.
At the end of the course, you will receive membership to the Scrum Alliance for two years and, following completion of an online test, will become a Scrum Alliance Certified ScrumMaster®. Our Certified Scrum Trainers pay the initial, two-year membership fee for each student who successfully completes our Certified ScrumMaster® course. This membership fee also covers the cost of the CSM Test. A link to the test will be sent to you following your course. The CSM test has a passing score of 37 out of 50 questions within a 60-minute timeframe. You will have two attempts within 90 days after you receive your welcome e-mail to pass the test at no cost. After two attempts or 90 days, you will be charged $25 for each additional attempt.
What you will Learn
At the end of this program, you will be able to:
Provide a clear understanding of the fundamental principles of Scrum
Use the principles, practices, and tools required to be an effective ScrumMaster
Make effective decisions regarding the application of the Scrum framework to different situations, including:
Practical, project-proven practices
The essentials for getting a project off on the right foot
How to write user stories and structure your product backlog
How to help both new and experienced teams be more successful
How to successfully scale Scrum
Tips and tricks from the instructor's many years of using Scrum in a wide variety of environments
Getting Started
Introduction
Course structure
Course goals and objectives
Agile Principles and Scrum Overview
Agile Principles
Lean Principles
Process control models
Incremental and Iterative development
Shifting the focus on product management
Overview of the Scrum process
The Team
Dedicated cross-functional teams
T-shaped people
Sprint Planning
Team capacity
Facilitating the Sprint Planning meeting
The Sprint backlog
Sprint Burndown chart
Scrum Roles and Responsibilities
The team and building effective teams
ScrumMaster responsibilities
Product Owner responsibilities
The Scrum project community
What happens to traditional roles in Scrum?
Scrum Meetings
Daily Scrum
Reviews
Retrospectives
Product Backlog and User Stories
Product backlog characteristics
User stories
Getting your first backlog
Getting backlog items ready
Slicing User stories
Estimation for Forward Planning
Why comparative estimation works
Planning poker
Affinity estimation
Release Planning and Tracking Progress
Velocity
Release planning
Tracking release progress
Scaling Scrum
Scrum of Scrums
Scaling the product backlog
Scaling across a program and business areas
Distributed teams

Certified SAFe Agilist

Scrum

Certified ScrumMaster: Virtual In-House Training

<h2>Certified ScrumMaster®: In-House Training</h2>
<p>This course covers Scrum and the principles and tools required to be an effective ScrumMaster. You will come away with a good understanding of the Scrum framework and the underlying principles required to make effective decisions regarding the application of Scrum to different situations.</p>
<p>At the end of the course, you will receive membership to the Scrum Alliance for two years and, following completion of an online test, will become a Scrum Alliance Certified ScrumMaster®. Our Certified Scrum Trainers pay the initial, two-year membership fee for each student who successfully completes our Certified ScrumMaster® course. This membership fee also covers the cost of the CSM Test. A link to the test will be sent to you following your course. The CSM test has a passing score of 37 out of 50 questions within a 60-minute timeframe. You will have two attempts within 90 days after you receive your welcome e-mail to pass the test at no cost. After two attempts or 90 days, you will be charged $25 for each additional attempt.</p><h3>What you will Learn</h3>
<p>At the end of this program, you will be able to:</p>
<ul>
<li>Provide a clear understanding of the fundamental principles of Scrum</li>
<li>Use the principles, practices, and tools required to be an effective ScrumMaster</li>
  <li>Make effective decisions regarding the application of the Scrum framework to different situations, including:</li>
<ul>
<li>Practical, project-proven practices</li>
<li>The essentials for getting a project off on the right foot</li>
<li>How to write user stories and structure your product backlog</li>
<li>How to help both new and experienced teams be more successful</li>
<li>How to successfully scale Scrum</li>
<li>Tips and tricks from the instructor's many years of using Scrum in a wide variety of environments</li>
</ul>
</ul><section>
                    <h3>Getting Started</h3><ul><li>Introduction</li><li>Course structure</li><li>Course goals and objectives</li></ul><h3>Agile Principles and Scrum Overview</h3><ul><li>Agile Principles</li><li>Lean Principles</li><li>Process control models</li><li>Incremental and Iterative development</li><li>Shifting the focus on product management</li><li>Overview of the Scrum process</li></ul><h3>The Team</h3><ul><li>Dedicated cross-functional teams</li><li>T-shaped people</li></ul><h3>Sprint Planning</h3><ul><li>Team capacity</li><li>Facilitating the Sprint Planning meeting</li><li>The Sprint backlog</li><li>Sprint Burndown chart</li></ul><h3>Scrum Roles and Responsibilities</h3><ul><li>The team and building effective teams</li><li>ScrumMaster responsibilities</li><li>Product Owner responsibilities</li><li>The Scrum project community</li><li>What happens to traditional roles in Scrum?</li></ul><h3>Scrum Meetings</h3><ul><li>Daily Scrum</li><li>Reviews</li><li>Retrospectives</li></ul><h3>Product Backlog and User Stories</h3><ul><li>Product backlog characteristics</li><li>User stories</li><li>Getting your first backlog</li><li>Getting backlog items ready</li><li>Slicing User stories</li></ul><h3>Estimation for Forward Planning</h3><ul><li>Why comparative estimation works</li><li>Planning poker</li><li>Affinity estimation</li></ul><h3>Release Planning and Tracking Progress</h3><ul><li>Velocity</li><li>Release planning</li><li>Tracking release progress</li></ul><h3>Scaling Scrum</h3><ul><li>Scrum of Scrums</li><li>Scaling the product backlog</li><li>Scaling across a program and business areas</li><li>Distributed teams</li></ul>


                </section>

Certified ScrumMaster®: In-House Training
This course covers Scrum and the principles and tools required to be an effective ScrumMaster. You will come away with a good understanding of the Scrum framework and the underlying principles required to make effective decisions regarding the application of Scrum to different situations.
At the end of the course, you will receive membership to the Scrum Alliance for two years and, following completion of an online test, will become a Scrum Alliance Certified ScrumMaster®. Our Certified Scrum Trainers pay the initial, two-year membership fee for each student who successfully completes our Certified ScrumMaster® course. This membership fee also covers the cost of the CSM Test. A link to the test will be sent to you following your course. The CSM test has a passing score of 37 out of 50 questions within a 60-minute timeframe. You will have two attempts within 90 days after you receive your welcome e-mail to pass the test at no cost. After two attempts or 90 days, you will be charged $25 for each additional attempt.
What you will Learn
At the end of this program, you will be able to:
Provide a clear understanding of the fundamental principles of Scrum
Use the principles, practices, and tools required to be an effective ScrumMaster
Make effective decisions regarding the application of the Scrum framework to different situations, including:
Practical, project-proven practices
The essentials for getting a project off on the right foot
How to write user stories and structure your product backlog
How to help both new and experienced teams be more successful
How to successfully scale Scrum
Tips and tricks from the instructor's many years of using Scrum in a wide variety of environments
Getting Started
Introduction
Course structure
Course goals and objectives
Agile Principles and Scrum Overview
Agile Principles
Lean Principles
Process control models
Incremental and Iterative development
Shifting the focus on product management
Overview of the Scrum process
The Team
Dedicated cross-functional teams
T-shaped people
Sprint Planning
Team capacity
Facilitating the Sprint Planning meeting
The Sprint backlog
Sprint Burndown chart
Scrum Roles and Responsibilities
The team and building effective teams
ScrumMaster responsibilities
Product Owner responsibilities
The Scrum project community
What happens to traditional roles in Scrum?
Scrum Meetings
Daily Scrum
Reviews
Retrospectives
Product Backlog and User Stories
Product backlog characteristics
User stories
Getting your first backlog
Getting backlog items ready
Slicing User stories
Estimation for Forward Planning
Why comparative estimation works
Planning poker
Affinity estimation
Release Planning and Tracking Progress
Velocity
Release planning
Tracking release progress
Scaling Scrum
Scrum of Scrums
Scaling the product backlog
Scaling across a program and business areas
Distributed teams

Certified ScrumMaster: In-House Training

<h2>Agile Business Consortium Scrum Master® Course: In-House Training</h2>
 <p>This two-day course covers the principles and theory of the Scrum framework and the role of the Scrum Master. IIL is an accredited training organization (ATO) and the course is delivered by accredited trainers. APMG's accreditation processes are respected globally and accredited by UKAS.</p>
 <p>A Scrum Master is responsible for promoting and supporting Scrum as defined in The Scrum Guide, and also is the leader who serves the Product Owner, the Development Team, and the Organization.</p>
 <p>Why APMG - Agile Business Consortium Scrum Master® Course and Certification?</p>
 <ul>
 <li>The course, syllabus, and learning objectives are based on The Scrum Guide - The Definitive Guide to Scrum: The Rules of the Game - created and maintained by Scrum's creators Ken Schwaber and Jeff Sutherland</li>
 <li>Increased business (non-IT) focus of course and exercises</li>
 <li>Developed in partnership with Agile Business Consortium - leaders in promoting and enabling business agility</li>
 <li>Course is highly interactive to encourage collaboration and reinforce learning objectives</li>
 <li>Candidates can sit the examination at the end of the training course</li>
 <li>No recertification requirements. APMG Scrum Master certification does not expire.</li>
 <li>Successful candidates are entitled to free 1-year membership with the Agile Business Consortium</li>
 <li>Successful candidates can claim a digital badge and share their success online</li>
 </ul><h3>What You Will Learn</h3>
 <p>At the end of this program, you will be able to:</p>
 <ul>
 <li>Gain a deep understanding of the Scrum Framework - the theory, practices, roles, rules, and values - as defined in The Scrum Guide</li>
 <li>Understand, in detail, the role of Scrum Master, and how the role interacts with different members of the Scrum Team and other stakeholders</li>
 <li>Master the Scrum principles to better understand their application when returning to the workplace</li>
 <li>Understand how to construct an effective development team with an appropriate mix of skills and experience</li>
 <li>Know how to act as a servant-leader for the Scrum Team, promoting and enabling self-organization to create high-value products.</li>
 <li>Learn how to facilitate Scrum Events and remove impediments to the Scrum Team's progress</li>
 <li>Help Scrum Product Owners shape and refine product backlogs to guide early and incremental delivery of valuable products</li>
 <li>Drive adoption of the Scrum framework for more effective product and solution development, working with stakeholders and other Scrum Masters to improve its effectiveness</li>
 </ul><section>
                    <h3>Day One</h3> <ul> <li>Scrum Overview</li> <li>Self-Organization</li> <li>Agile Principles</li> <li>Empirical Product Development</li> <li>Scrum Events</li> <li>The Development Team</li> <li>Scrum Roles</li> </ul> <h3>Day Two</h3> <ul> <li>The Product Backlog</li> <li>Sprint Planning and Done</li> <li>Sprint Progress</li> <li>Scrum Simulation</li> <li>Growing as a Scrum Master</li> </ul>


                </section>

Agile Business Consortium Scrum Master® Course: In-House Training
This two-day course covers the principles and theory of the Scrum framework and the role of the Scrum Master. IIL is an accredited training organization (ATO) and the course is delivered by accredited trainers. APMG's accreditation processes are respected globally and accredited by UKAS.
A Scrum Master is responsible for promoting and supporting Scrum as defined in The Scrum Guide, and also is the leader who serves the Product Owner, the Development Team, and the Organization.
Why APMG - Agile Business Consortium Scrum Master® Course and Certification?
The course, syllabus, and learning objectives are based on The Scrum Guide - The Definitive Guide to Scrum: The Rules of the Game - created and maintained by Scrum's creators Ken Schwaber and Jeff Sutherland
Increased business (non-IT) focus of course and exercises
Developed in partnership with Agile Business Consortium - leaders in promoting and enabling business agility
Course is highly interactive to encourage collaboration and reinforce learning objectives
Candidates can sit the examination at the end of the training course
No recertification requirements. APMG Scrum Master certification does not expire.
Successful candidates are entitled to free 1-year membership with the Agile Business Consortium
Successful candidates can claim a digital badge and share their success online
What You Will Learn
At the end of this program, you will be able to:
Gain a deep understanding of the Scrum Framework - the theory, practices, roles, rules, and values - as defined in The Scrum Guide
Understand, in detail, the role of Scrum Master, and how the role interacts with different members of the Scrum Team and other stakeholders
Master the Scrum principles to better understand their application when returning to the workplace
Understand how to construct an effective development team with an appropriate mix of skills and experience
Know how to act as a servant-leader for the Scrum Team, promoting and enabling self-organization to create high-value products.
Learn how to facilitate Scrum Events and remove impediments to the Scrum Team's progress
Help Scrum Product Owners shape and refine product backlogs to guide early and incremental delivery of valuable products
Drive adoption of the Scrum framework for more effective product and solution development, working with stakeholders and other Scrum Masters to improve its effectiveness
Day One
Scrum Overview
Self-Organization
Agile Principles
Empirical Product Development
Scrum Events
The Development Team
Scrum Roles
Day Two
The Product Backlog
Sprint Planning and Done
Sprint Progress
Scrum Simulation
Growing as a Scrum Master

ICP-ACC (ICAgile Certified Agile Coaching)

ACP (Agile Certified Practitioner)

Agile Business Consortium Scrum Master Course: In-House Training

<h2>Disciplined Agile Senior Scrum Master (DASSM): In-House Training</h2>
 <p>Do you want to take Disciplined Agile® to a new level? Are you looking for tools to solve complex problems and enhance your organization's agility? Do you want to learn how to lead your team to excellence?</p>
 <p>Expand your knowledge and build practical skills around Disciplined Agile®, business agility, leadership, and team development.</p>
 <p>Disciplined Agile Senior Scrum Master is a nine-lesson, instructor-led course that shows you how to use the Disciplined Agile tool kit to solve a variety of advanced problems, work with allies within your organization, and optimize how teams work. You will gain knowledge in planning, reporting and metrics, and coordinating activities, as well as how to meet challenges in these areas. And you'll develop the skills you need to foster emotional intelligence, resolve conflicts, and lead high-performance teams at any stage of development.</p>
 <p>Filled with activities, supplemental reading, and more, this course will prepare you to take the Disciplined Agile Senior Scrum Master (DASSM) exam and, equally important, start using Disciplined Agile immediately within your leadership role.</p><h3>What You Will Learn</h3>
 <p>After the completion of this course, you will be able to:</p>
 <ul>
 <li>Accelerate your ability to lead high-profile initiatives that are critical to enterprise success</li>
 <li>Take a deep dive into the Disciplined Agile® tool kit to develop a comprehensive understanding of the hundreds of practices and strategies it contains and the trade-offs of applying them</li>
 <li>Apply the Disciplined Agile tool kit in hands-on exercises to guide your team in choosing and evolving your best way of working (WoW) in real-life situations</li>
 <li>Use the tool kit to solve complex challenges commonly encountered in development and operational teams, the value stream, and at the enterprise level</li>
 <li>Learn how to design and implement metrics that measure your improvements in areas where your teams are struggling</li>
 <li>Understand how to nurture emotional intelligence</li>
 <li>Feel confident empowering others on your team(s)</li>
 <li>Learn how to lead your teams in any situation to improve value delivery for your customers</li>
 <li>Apply the Disciplined Agile tool kit to guide your team in choosing and evolving the best way of working (WoW) in the situation you face</li>
 <li>Be prepared to take the Disciplined Agile® Senior Scrum Master (DASSM) exam and earn a valuable, credible certification</li>
 </ul><section>
                    <ul> <li>Roles and responsibilities of DASSM</li> <li>Tuckman Team Development Model</li> <li>Emotional intelligence and why it is essential to team performance</li> <li>Business agility</li> <li>Tactical scaling factors in more complex situations</li> <li>Disciplined DevOps layer</li> <li>'Test-first' method as it relates to the quality of requirements</li> <li>Scope and purpose of the value stream layer</li> <li>Coordinate activities process goal and why it is important</li> <li>Value creation structure of teams</li> <li>DA™ tool kit to optimize the flow of work and solve challenges related to coordinating and collaborating across teams, or within a larger team of teams</li> <li>Thomas-Kilmann Conflict Resolution</li> <li>Planning</li> <li>Five levels of scope</li> <li>Metrics</li> </ul>


                </section>

Disciplined Agile Senior Scrum Master (DASSM): In-House Training
Do you want to take Disciplined Agile® to a new level? Are you looking for tools to solve complex problems and enhance your organization's agility? Do you want to learn how to lead your team to excellence?
Expand your knowledge and build practical skills around Disciplined Agile®, business agility, leadership, and team development.
Disciplined Agile Senior Scrum Master is a nine-lesson, instructor-led course that shows you how to use the Disciplined Agile tool kit to solve a variety of advanced problems, work with allies within your organization, and optimize how teams work. You will gain knowledge in planning, reporting and metrics, and coordinating activities, as well as how to meet challenges in these areas. And you'll develop the skills you need to foster emotional intelligence, resolve conflicts, and lead high-performance teams at any stage of development.
Filled with activities, supplemental reading, and more, this course will prepare you to take the Disciplined Agile Senior Scrum Master (DASSM) exam and, equally important, start using Disciplined Agile immediately within your leadership role.
What You Will Learn
After the completion of this course, you will be able to:
Accelerate your ability to lead high-profile initiatives that are critical to enterprise success
Take a deep dive into the Disciplined Agile® tool kit to develop a comprehensive understanding of the hundreds of practices and strategies it contains and the trade-offs of applying them
Apply the Disciplined Agile tool kit in hands-on exercises to guide your team in choosing and evolving your best way of working (WoW) in real-life situations
Use the tool kit to solve complex challenges commonly encountered in development and operational teams, the value stream, and at the enterprise level
Learn how to design and implement metrics that measure your improvements in areas where your teams are struggling
Understand how to nurture emotional intelligence
Feel confident empowering others on your team(s)
Learn how to lead your teams in any situation to improve value delivery for your customers
Apply the Disciplined Agile tool kit to guide your team in choosing and evolving the best way of working (WoW) in the situation you face
Be prepared to take the Disciplined Agile® Senior Scrum Master (DASSM) exam and earn a valuable, credible certification
Roles and responsibilities of DASSM
Tuckman Team Development Model
Emotional intelligence and why it is essential to team performance
Business agility
Tactical scaling factors in more complex situations
Disciplined DevOps layer
'Test-first' method as it relates to the quality of requirements
Scope and purpose of the value stream layer
Coordinate activities process goal and why it is important
Value creation structure of teams
DA™ tool kit to optimize the flow of work and solve challenges related to coordinating and collaborating across teams, or within a larger team of teams
Thomas-Kilmann Conflict Resolution
Planning
Five levels of scope
Metrics

Professional Agile Leadership (PAL)

Disciplined Agile Senior Scrum Master (DASSM): In-House Training

<h2>Certified Scrum Professional®-ScrumMaster® (CSP®-SM): Virtual In-House Training</h2>
<p>Certified Scrum Professionals challenge their teams to improve the way Scrum and Agile principles are applied. They have demonstrated experience, documented training, and proven knowledge in Scrum.</p>
<p>Are you ready to take your knowledge and skillset in your role as Scrum Master to the next level? If so, it's time to elevate your career further by earning the Certified Scrum Professional®-ScrumMaster (CSP®-SM) certification.</p><h3>What you will Learn</h3>
<p>Learn to find practical solutions and improve your implementation of Scrum in the workplace. Aside from the pride gained and earning potential of attaining CSP® level, you can also:</p>
<ul>
<li>Attend exclusive CSP® events with other leaders in Scrum and Agile</li>
<li>Attract more recruiters and command a higher rate of pay</li>
<li>Establish a gateway and milestone toward becoming CST®, CEC, or CTC</li>
<li>Receive a free premium subscription to the world's largest Agile assessment and continuous improvement platform, Comparative Agility®</li>
</ul>

Certified Scrum Professional®-ScrumMaster® (CSP®-SM): Virtual In-House Training
Certified Scrum Professionals challenge their teams to improve the way Scrum and Agile principles are applied. They have demonstrated experience, documented training, and proven knowledge in Scrum.
Are you ready to take your knowledge and skillset in your role as Scrum Master to the next level? If so, it's time to elevate your career further by earning the Certified Scrum Professional®-ScrumMaster (CSP®-SM) certification.
What you will Learn
Learn to find practical solutions and improve your implementation of Scrum in the workplace. Aside from the pride gained and earning potential of attaining CSP® level, you can also:
Attend exclusive CSP® events with other leaders in Scrum and Agile
Attract more recruiters and command a higher rate of pay
Establish a gateway and milestone toward becoming CST®, CEC, or CTC
Receive a free premium subscription to the world's largest Agile assessment and continuous improvement platform, Comparative Agility®

Certified Scrum Professional-ScrumMaster: Virtual In-House Training

<h2>Scrum Master Workshop: In-House Training</h2>
 <p>A Scrum Master helps project teams properly use the Scrum framework, increasing the likelihood of the project's overall success. Scrum Masters understand Scrum values, practices, and applications and provide a level of knowledge and expertise above and beyond that of typical project managers. Scrum Masters act as 'servant leaders', helping the rest of the Scrum Team work together and learn the Scrum framework. Scrum Masters also protect the team from both internal and external distractions.</p><h3>What you will Learn</h3>
 <p>You'll learn how to:</p>
 <ul>
 <li>Comprehend the Agile Manifesto and mindset</li>
 <li>Explain the fundamental principles of Scrum</li>
 <li>Guide the Scrum team in their responsibilities</li>
 <li>Write requirements in the form of user stories</li>
 <li>Define Ready and Done</li>
 <li>Estimate using planning poker and prioritize using MoSCoW</li>
 <li>Facilitate the team through the 5 Sprint events</li>
 <li>Fulfill the role of Scrum Master in a Scrum project</li>
 <li>Create Information Radiators to enable transparency</li>
 <li>Define the structure of the retrospective</li>
 </ul><section>
                    <h3>Foundation Concepts</h3> <ul> <li>Agile History, Values, and Mindset</li> <li>Introduction to Scrum</li> <li>Scrum events</li> <li>Scrum artifacts</li> </ul> <h3>Scrum Roles and Responsibilities</h3> <ul> <li>Product Owner responsibilities</li> <li>Scrum Master responsibilities</li> <li>The Team responsibilities</li> <li>Cross-functional Teams</li> <li>Building Effective Teams</li> </ul> <h3>The Product Backlog and User Stories</h3> <ul> <li>The Product Backlog</li> <li>User Stories</li> <li>Definition of Done</li> <li>Backlog grooming</li> <li>Estimating User Stories</li> <li>Story points, planning poker</li> <li>Prioritizing User Stories</li> </ul> <h3>The Sprint</h3> <ul> <li>Team capacity and velocity</li> <li>The Sprint Planning Meeting</li> <li>The Sprint Backlog</li> <li>The Sprint</li> <li>Learning to self-manage, self-organize, self-improve</li> <li>Sprint Review and Retrospective</li> </ul> <h3>Project Progress and Completion</h3> <ul> <li>The Daily Scrum</li> <li>The Task Board and The Burndown Chart</li> <li>Information Radiators</li> <li>Closing a Scrum Project</li> </ul> <h3>Summary and Next Steps</h3> <ul> <li>Review of course goals, objectives, and content</li> </ul>


                </section>

Scrum Master Workshop: In-House Training
A Scrum Master helps project teams properly use the Scrum framework, increasing the likelihood of the project's overall success. Scrum Masters understand Scrum values, practices, and applications and provide a level of knowledge and expertise above and beyond that of typical project managers. Scrum Masters act as 'servant leaders', helping the rest of the Scrum Team work together and learn the Scrum framework. Scrum Masters also protect the team from both internal and external distractions.
What you will Learn
You'll learn how to:
Comprehend the Agile Manifesto and mindset
Explain the fundamental principles of Scrum
Guide the Scrum team in their responsibilities
Write requirements in the form of user stories
Define Ready and Done
Estimate using planning poker and prioritize using MoSCoW
Facilitate the team through the 5 Sprint events
Fulfill the role of Scrum Master in a Scrum project
Create Information Radiators to enable transparency
Define the structure of the retrospective
Foundation Concepts
Agile History, Values, and Mindset
Introduction to Scrum
Scrum events
Scrum artifacts
Scrum Roles and Responsibilities
Product Owner responsibilities
Scrum Master responsibilities
The Team responsibilities
Cross-functional Teams
Building Effective Teams
The Product Backlog and User Stories
The Product Backlog
User Stories
Definition of Done
Backlog grooming
Estimating User Stories
Story points, planning poker
Prioritizing User Stories
The Sprint
Team capacity and velocity
The Sprint Planning Meeting
The Sprint Backlog
The Sprint
Learning to self-manage, self-organize, self-improve
Sprint Review and Retrospective
Project Progress and Completion
The Daily Scrum
The Task Board and The Burndown Chart
Information Radiators
Closing a Scrum Project
Summary and Next Steps
Review of course goals, objectives, and content

Educators providing Scrum Master Professional Certificate (SMPC) courses delivered Online