11160 Professional Skills courses delivered Online

Level 2 HACCP Training Course All manufacturing, catering, and retail establishments must abide by European Regulation (EC) No 852/2004 on the Hygiene of Foodstuffs. A food safety management system known as Level 2 HACCP Training (Hazard Analysis and Critical Control Point) is required for all establishments that serve food and beverages, including hotels, restaurants, and hospitals. The purpose of this Level 2 HACCP Training Course is to familiarize you with the seven HACCP principles and food hygiene laws. Additionally, you will learn how to put important safety control measures into effect by implementing a HACCP system in the workplace. After completing this course, you will have a solid grasp of the fundamentals of managing food safety, as well as how to recognize and prevent dangers to food safety and maintain high standards of service and a safe working environment for everybody. Course Highlights Level 2 HACCP Training Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Level 2 HACCP Training Course into 3 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 2 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Level 2 HACCP Training Course Free e-Certificate immediately after successfully complete your course CPD Accredited certification on successful completion Lifetime access to the course No hidden fees or exam charges Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Obtain the original print copy of your certificate, dispatch the next working day for as little as £9 Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Level 2 HACCP Training Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our  Level 2 HACCP Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.[/vc_column_text][/vc_column][/vc_row] Level 2 HACCP Training Module 01: Introduction to HACCP and Legislation Introduction to HACCP and Legislation 00:30:00 Module 02: Food Safety Microbiological Hazards Food Safety Microbiological Hazards 00:45:00 Module 03: Food Safety: Allergenic, Chemical & Physical Hazards Food Safety: Allergenic, Chemical & Physical Hazards 00:25:00 Module 04: HACCP Prerequisites, Preliminary Steps and Creation of HACCP System HACCP Prerequisites, Preliminary Steps and Creation of HACCP System 00:20:00 Module 05: The Seven HACCP Principles Explained The Seven HACCP Principles Explained 00:40:00

Do you want to acquire the knowledge that will Help you Understand & Cope with your Asperger's Child? Asperger's syndrome is a developmental disorder that affects a child's ability to socialise and communicate effectively with others. Children with Asperger's syndrome typically present social awkwardness and an all-absorbing interest in specific topics. This course is designed for people who are caregivers for autistic individuals (Parents and Educators). This course aims to help you comprehend the world of Asperger's syndrome, spot the signs and symptoms of the syndrome spectrum so that you can help someone living with such a condition to live a richer life. Course Highlights Asperger Syndrome Awareness is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Asperger Syndrome Awareness into 6 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 2 hours, 20 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Asperger Syndrome Awareness Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Asperger Syndrome Awareness is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Asperger Syndrome Awareness is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. SFBT - Solution-Focused Brief Therapy Training Module 01: Introduction to Solution-Focused Brief Therapy (SFBT) 00:19:00 Module 02: The SFBT Diamond Model 00:14:00 Module 03: Key Techniques in SFBT 00:19:00 Module 04: Building a Collaborative Therapeutic Relationship 00:17:00 Module 05: Goal Setting in SFBT 00:13:00 Module 06: Resource Exploration and Solution Building 00:14:00 Module 07: Implementation and Evaluation 00:13:00 Module 08: SFBT in Different Settings and Populations 00:17:00 Module 09: Ethical Considerations in SFBT 00:14:00

All living things require information to survive. They use these information to gather resources and as such the concept may be applied to business as well. If you are running a small business, then there is a need for IT setups around that business, so that your product information can be sent over to the consumers. Keeping all that in mind, this Accredited Diploma in IT for Small Business course is perfect for small businesses wanting to understand IT. This diploma level course initially makes you jump timelines as you observe both the history and the current world of IT. Following this you will get started by assessing what you need in order to set up the IT aspects of your business. You will also learn and understand jargons like dial-up, DSL, intranet and so much more. Overall this course is designed to help boost your business management and increase your profits. It will also help you get digitized and promote your products to a greater customer base. All you have to do now is get this course. Course Highlights Accredited Diploma in IT for Small Business is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Diploma in IT for Small Business into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Diploma in IT for Small Business Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Diploma in IT for Small Business is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Diploma in IT for Small Business is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Basics of the Information Technology FREE 01:00:00 Introduction: Why I.T.? 01:00:00 I.T. - A Primer 01:00:00 Getting Started 01:00:00 Getting Set Up 01:00:00 Taking It On The Road 01:00:00 An Short I.T. Glossary 01:00:00 Mock Exam Final Exam

Budgeting is a key skill that should be acquired by everyone. It helps manage your finances and keeps you happy and secure in the long term. Now this Professional Finance Course is here to help you do just that. This course will help anyone having trouble with their budgets and point them in the right direction. Initially you will learn about financing basics and understand the reasons for financial ups and downs. Following that you will learn some of the most basic budgeting methods such as, recording your income, categorizing expenses, and how to adjust according to that expense. These will help you review your lifestyle and identify where you are wasting money. That's not all though, the course will teach you to check your finances regularly on the account of whether your expenses are exceeding your budget. All in all, this course can help you in adjusting to a safe and secure plan in terms of finance and budgets. Course Highlights Professional Finance Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Finance Course into 5 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 5 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Finance Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Finance Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Finance Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Financing Basics 01:00:00 Record Your Income 01:00:00 Make a List of Expenses First and Put Them in Categories 01:00:00 Countdown & Adjust 01:00:00 Review Regularly 01:00:00 Mock Exam Mock Exam- Professional Finance Course 00:20:00 Final Exam Final Exam- Professional Finance Course 00:20:00

Are you worried about your diet habits? Or do you need to adjust eating plans or help someone to control their eating procedures? Then this course will guide you to make food a friend? The course will explain the reasons for developing eating disorders and how to prevent it easily. Eating disorder is a type of psychological disorder that is characterised by irregular eating habits and severe distress or concern about body weight or shape. The course will guide you to overcome the eating disorders and help you to change your mind so that you can able to regulate your food. The course explains what is the right amount of food for a person, what is the diet plan based on the weight and gender etc. In short, the course covers a step by step guide for taking the right amount of food for a person. Course Highlights Regulated Eating Strategies CPD Accredited is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Regulated Eating Strategies CPD Accredited into 6 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 2 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Regulated Eating Strategies CPD Accredited Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Regulated Eating Strategies CPD Accredited is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Regulated Eating Strategies CPD Accredited is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Chapter-1 Regulated Of Food Habits  00:15:00 Chapter-2 Importance Of Lifestyle 00:30:00 Chapter-3 The Benefits Of Healthy Foods 00:15:00 Chapter-4 Why To Eat Healthy 00:30:00 Chapter-5 Keep Track Of Progress 00:15:00 Chapter-6 Wrapping Up 00:15:00 Mock Exam Final Exam

If you want to continue having a successful business, many factors are to be considered as the quality product, effective marketing, support of employees, loyal customers, and so on. Let whatever be the supporting elements if the business does not pay attention to Working Capital Management, the survival itself will be questioned. Our course will acquaint you with the basics of Working Capital Management, and it is targeted at entrepreneurs and financial managers. It will provide you with step by step method and principles that will help you raise the funding you need both as a start up or a growing business. You will learn all about creditor's management, inventory management, debtor's management and cash management. Course Highlights Financial Management Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Financial Management Course into 7 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 6 hours, 55 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Financial Management Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Financial Management Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Financial Management Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Factors Determining Fixed Capital Requirements 01:00:00 Factors Determining Working Capital Requirements 01:00:00 The Differences Between Own And Borrowed Capital 01:00:00 Constant Purchasing Power Accounting 01:00:00 Services Provided By Financial Instruments 01:00:00 Financial Institutions And Short Term Loans For Businesses 01:00:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Financial Management Course 00:20:00 Final Exam Final Exam- Financial Management Course 00:20:00

Be the medium of smooth operation with Accredited Scrum Master Training Having trouble exchanging information smoothly? Does your work involve uncertainty and you have to change the requirements on the go? Then a Accredited Scrum Master Training course is what you need! Scrum is a project management method flexible enough to deal with many change requests that appear during projects and keep the project team productive. You will be responsible for helping a team, working on a project which faces a lot of uncertainty, to reach consensus for what can be achieved during a specific period of time. A scrum master also has to protect the working team from any outside distractions and removing any obstacles that are impeding the team's progress. During this course you will face different methods which will allow you to become a scrum master. You will make a working team more efficient and make a smooth transition when faced with uncertainties during work. Course Highlights Accredited Scrum Master Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Scrum Master Training into 6modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 5 hours, 30 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Scrum Master Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Scrum Master Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Scrum Master Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Accredited Scrum Master Training Introduction FREE 01:00:00 Typical Scrum Timeline FREE 01:00:00 Scrum Roles 01:00:00 Scrum Events 01:00:00 Scrum Artifacts 01:00:00 Summary 00:30:00 Mock Exam Mock Exam- Accredited Scrum Master Training 00:20:00 Final Exam Final Exam- Accredited Scrum Master Training 00:20:00

Do you want to acquire the knowledge that will Help you Understand & Cope with your Asperger's Child? Asperger's syndrome is a developmental disorder that affects a child's ability to socialise and communicate effectively with others. Children with Asperger's syndrome typically present social awkwardness and an all-absorbing interest in specific topics. This course is designed for people who are caregivers for autistic individuals (Parents and Educators). This course aims to help you comprehend the world of Asperger's syndrome, spot the signs and symptoms of the syndrome spectrum so that you can help someone living with such a condition to live a richer life. Course Highlights Asperger Syndrome Awareness is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Asperger Syndrome Awareness into 6 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 hour, 23 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Asperger Syndrome Awareness Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Asperger Syndrome Awareness is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Asperger Syndrome Awareness is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Football Referee Module 01: An Introduction to Football Refereeing 00:06:00 Module 02: Responsibilities of a Football Referee 00:07:00 Module 03: How to Become a Football Referee 00:11:00 Module 04: Law of the Game (Pre Match) 00:14:00 Module 05: Law of the Game (Common Rules) 00:10:00 Module 06: Law of the Game (During Game) 00:11:00 Module 07: Practical Guidelines and Latest Changes 00:11:00 Module 08: Diet and Fitness of a Football Referee 00:13:00

Provide your Customers with the Service that will leave a lasting impression Are you struggling to communicate with your customer? Not able to grab their attention? Take this course to learn how to interact with customers so they don't cut you off in mid sentence. The best customer service representatives are genuinely excited to help customers. You will have to be patient, empathetic, and passionately communicative. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. You will have to be confident at troubleshooting and investigate if you don't have enough information to resolve customer complaints. Customer service is what ultimately makes or breaks a company. If it is done well, it will establish a fantastic reputation that will spread goodwill towards the company by word of mouth. This course comprises of multiple units, all designed to improve your communication skills with a customer. Enhance your skills of interaction and calm down a customer with ease who isn't willing to admit his mistakes. Course Highlights Extended Diploma in Customer Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Extended Diploma in Customer Service into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Extended Diploma in Customer Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Entrepreneurs, students, adventurers, the dreamers or individuals who are interested in learning the techniques of goal setting. Extended Diploma in Customer Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Extended Diploma in Customer Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Basics of Customer Service Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Providing Customer Service First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Extended Diploma in Customer Service 00:30:00 Final Exam Final Exam- Extended Diploma in Customer Service 00:30:00

  This best selling Retargeting Ads has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth course is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Retargeting Ads is CPD-accredited, so you can be confident you're completing a quality training course which will boost your CV and enhance your career potential. This course is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Retargeting Ads, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Retargeting Ads will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Retargeting Ads to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.