1699 Organisational Psychology courses

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Take your business abilities to another level and train in all the skills you will ever need to excel in an administrative department. This innovative course provides the full range of essential competencies that will give you significant advantages in any organisational infrastructure. The Office Skills and Administration Level 3 course covers everything from business writing and phone etiquette, to body-language interpretation and minute-taking methods. You will not only learn to improve your communication and organisational aptitudes but you will also even be trained to get the most out of Microsoft's Excel and PowerPoint. Maximise your career potential and take your office abilities to a new standard. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Along with our premium Office Skills and Administration Level 3, you will get 10 premium courses specially designed for Office Skills and Administration. Also, you will get an original hardcopy certificate, transcript and a student ID card. Office Skills and Administration Level 3 will provide you with the CPD certificate that you'll need to succeed. Benefits you'll get choosing Apex Learning for this Office Skills and Administration Level 3: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Courses are included with this Office Skills and Administration Level 3 Bundle: Course 01: Office Skills and Administration Level 3 Course 02: Minute Taking for PA and Admin Assistants | Animated Online Course Course 03: Online Meeting Management Course 04: Paralegal Course 05: GDPR Data Protection Level 5 Course 06: Workplace Confidentiality Course 07: Document Control Course 08: Level 2 Microsoft Office Essentials Course 09: Touch Typing Essentials Course 10: Decision Making and Critical Thinking Course 11: Performance Management How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. In this part, we'll discuss the Office Skills and Administration Level 3 course modules in detail so that you get a clear view of what your Office Skills and Administration Level 3 learning journey would be. The Office Skills and Administration Level 3 course modules are divided into small sections for a better learning experience. Curriculum: Module 01: Personal Assistant Personal Assistant Module 02: Admin Support Admin Support Module 03: Administrative Management Administrative Management Module 04: Organisational Skills Organisational Skills Module 05: Telephone Etiquette Telephone Etiquette Module 06: Business Writing Business Writing Module 07: Time Management Time Management Module 08: Body Language and Effective Communication Body Language and Effective Communication Module 09: Meeting Management Meeting Management Module 10: Excel Basics Navigate the Excel User Interface Use Excel Commands Create and Save a Basic Workbook Enter Cell Data Use Excel Help Create Worksheet Formulas Insert Functions Reuse Formulas and Functions Insert, Delete, and Adjust Cells, Columns, and Rows Search for and Replace Data Use Proofing and Research Tools Apply Text Formats Apply Number Format Align Cell Contents Apply Styles and Themes Apply Basic Conditional Formatting Create and Use Templates Preview and Print a Workbook Set Up the Page Layout Configure Headers and Footers Manage Worksheets Manage Workbook and Worksheet Views Manage Workbook Properties Module 11: PowerPoint Basic Customize the User Interface Set PowerPoint 2016 Options Modify Slide Masters and Slide Layouts Add Headers and Footers Modify the Notes Master and the Handout Master Create SmartArt Modify SmartArt Write Math Equations Add Audio to a Presentation Add Video to a Presentation Customize Animations and Transitions Review a Presentation Store and Share Presentations on the Web Annotate a Presentation Set Up a Slide Show Create a Custom Slide Show Add Hyperlinks and Action Buttons Record a Presentation Secure a Presentation Broadcast a Slide Show Create a Video or a CD CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Office Skills and Administration. Office Skills and Administration Level 3 is available to all students, of all academic backgrounds. Requirements Our Office Skills and Administration is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Office Skills and Administration course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this Office Skills and Administration course, it can be studied in your own time at your own pace. Career path The Course will be very beneficial and helpful, especially to the following professionals: Administrative Assistant. Secretary. Administrator. Office Manager. Receptionist. Office Administrator. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Office Skills and Administration Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

The course aims to equip the learner with concepts and skills to analyse different strategic options and choose the best, considering the organisational goals and capabilities. After the successful completion of this lecture, you will be able to understand the following: Understanding strategic options. How various factors affect Strategic Choice? The importance of Potential Option Review. The role of business ethics in organisations. Why Stakeholder Engagement is used for Strategic Planning? The concept of Diversity Management. What are Organisational Environment Considerations? The importance of awareness Raising in business. How multiple objectives are set by organisations. The role of Strategic Alliance in achieving the organisational success. Why strategic benchmarking is used in analyzing the market? How Strategic Leadership can help in overcoming limitations? The course aims to provide a fundamental understanding of analyzing and choosing a strategic option. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Analysing and deciding on the strategic options QUIZ: Analysing And Deciding On The Strategic Options Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Human Resource Manager Talent Manager Strategy Planner Operations Manager Team Leader Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

This course aims to provide learners with an understanding of the Reward Management System, including the design of a reward system, the reward management process, and its relationship with strategic planning. Participants will also explore the impact of the reward management system on employee and organizational performance, as well as benchmark data and barriers to effectiveness. By the end of this module, participants will have gained a comprehensive understanding of the Reward Management System and how it can be effectively designed and implemented to improve employee and organizational performance. After the successful completion of the course, you will be able to learn about the following, Reward management System. Design of reward system. Reward management process. Relationship with strategic planning. Impact on employee and organisational performance. Benchmark Data. Barriers to effectiveness.   The aim of this course is to provide participants with an understanding of the Reward Management System, including its design, management process, relationship with strategic planning, impact on employee and organizational performance, benchmark data, and barriers to effectiveness. The aim of this course is to provide participants with an understanding of the Reward Management System, including its design, management process, relationship with strategic planning, impact on employee and organizational performance, benchmark data, and barriers to effectiveness. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding The Performance and Reward Management System Self-paced pre-recorded learning content on this topic. Understanding the Performance and Reward Management System Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Performance Management Specialist HR Generalist Compensation Analyst Rewards Program Manager HR Business Partner Performance Improvement Consultant Talent Management Analyst Rewards and Recognition Coordinator Total Rewards Specialist Employee Engagement Manager. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Through this course, we will teach you the essential Relationship between Leadership, Motivation, Teamwork, and Communication and how they impact Performance. Discover the Concept of Employee Performance and Organisational Performance and how to enhance both for maximum success. You'll also learn about Group Dynamics and the important factors that contribute to effective teamwork, including Tuckman's Model of Group Development and Belbin's Team Roles. Gain a deep understanding of Theories and Models of Motivation, such as Maslow's Need Hierarchy, Herzberg's Motivation-Hygiene Theory, and Vroom's Expectancy Theory. Finally, explore Theories and Models of Communication, including Berlo's SMCR Model and the Shannon-Weaver Model of Effective Communication, and learn how to overcome Communication Barriers for more Effective Communication. After the successful completion of the course, you will be able to learn about the following, Strong leadership, motivation, teamwork, and communication skills are critical for achieving high performance in any organization. Employee performance and organizational performance are interlinked and can be enhanced through effective leadership, teamwork, and communication. Understanding group dynamics, team roles, motivation theories, and communication models can help overcome communication barriers and improve team performance. Through this course, we will teach you the essential Relationship between Leadership, Motivation, Teamwork, and Communication and how they impact Performance. Discover the Concept of Employee Performance and Organisational Performance and how to enhance both for maximum success. You'll also learn about Group Dynamics and the important factors that contribute to effective teamwork, including Tuckman's Model of Group Development and Belbin's Team Roles. Gain a deep understanding of Theories and Models of Motivation, such as Maslow's Need Hierarchy, Herzberg's Motivation-Hygiene Theory, and Vroom's Expectancy Theory. Finally, explore Theories and Models of Communication, including Berlo's SMCR Model and the Shannon-Weaver Model of Effective Communication, and learn how to overcome Communication Barriers for more Effective Communication. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding the role of motivation, teamwork and communication in leadership Self-paced pre-recorded learning content on this topic. The Role of Motivation Teamwork and Communication in Leadership Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Managers and Leaders at all levels Human Resource Professionals Communication Specialists Team Leaders and Supervisors Organizational Development Professionals Entrepreneurs and Small Business Owners Management Consultants Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

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24-Hour Knowledge Knockdown! Prices Reduced Like Never Before In the UK, agile methodologies are gaining widespread adoption, with 88% of organisations reporting the use of agile approaches. However, many professionals struggle to effectively implement these methodologies, leading to project delays and inefficiencies. Are you interested in mastering agile practices to streamline project delivery and drive organisational success? This Systems Engineering & Agile Project Management bundle brings together the best of both worlds: Systems Engineering, known for its structured approach to complex projects, and Agile Project Management, famed for its adaptability and focus on continuous improvement. You'll master the Scrum framework through certification training, delve into core Agile principles, and gain practical project planning skills. Additionally, you'll explore strategic management practices and process improvement techniques to optimize your workflow and deliver exceptional results. This Systems Engineering & Agile Project Management Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Agile Scrum Master Certification Course 02: Agile Project Management Course 03: Scrum Master Training Course Course 04: Project Planning for Everyone Course 05: Strategic Management Course 06: Process Improvement: How to Reduce Waste Whether you're a project manager, engineer, or aspiring business leader, this bundle provides the perfect foundation to propel your career forward. Enrol today and unlock the power of Agile and Systems Engineering! Learning Outcomes of Systems Engineering & Agile Project Management Understand the principles and values of agile project management. Master the Scrum framework and its roles and ceremonies. Develop skills in agile project planning and estimation techniques. Learn to facilitate effective communication and collaboration within teams. Implement strategies for continuous improvement and process optimization. Earn industry-recognised certifications in agile and Scrum methodologies. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Systems Engineering Get a free student ID card with Systems Engineering Training program (£10 postal charge will be applicable for international delivery) The Systems Engineering is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Systems Engineering course materials The Systems Engineering comes with 24/7 tutor support Take a step toward a brighter future! *** Course Curriculum *** Course 01: Agile Scrum Master Certification OBJECTIVES AND TARGETS FROM THE TRADITIONAL DEVELOPMENT MODEL TO THE AGILE 2020 SCRUM GUIDE: WHAT'S NEW! BONUS: FULL EBOOK OF THE COURSE! SCRUM THE SCRUM TEAM SCRUM EVENTS SCRUM ARTIFACTS SCALING SCRUM SCRUM IN PRACTICE ! AGILE REQUIREMENTS ESTIMATION TECHNIQUES AGILE METRICS PSM1 CERTIFICATION PREPARATION GUIDELINES, TIPS & TRICKS PSM1 CERTIFICATION PREPARATION GUIDELINES, TIPS & TRICKS Course 02: Agile Project Management Module One: Key Concepts (I) Module Two: Key Concepts (II) Module Three: Initiation (I) Module Four: Initiation (II) Module Five: Planning (I) Module Six: Planning (II) Module Seven: Planning Tools Module Eight: Executing the Project Module Nine: Maintaining and Controlling the Project Module Ten: Closing Out Course 03: Scrum Master Training Course Module One: Key Concepts (I) Module Two: Key Concepts (II) Module Three: Initiation (I) Module Four: Initiation (II) Module Five: Planning (I) Module Six: Planning (II) Module Seven: Planning Tools Module Eight: Executing the Project Module Nine: Maintaining and Controlling the Project Module Ten: Closing Out =========>>>>> And 3 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99) CPD Hard Copy Certificate: £29.99 CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Systems Engineering & Agile Project Management bundle is suitable for everyone. Project managers Engineers Business leaders Team leads Professionals Students Requirements You will not need any prior background or expertise. Career path This Systems Engineering & Agile Project Management bundle will allow you to kickstart or take your career in the related sector to the next stage. Project Manager Scrum Master Business Analyst Project Leader Consultant Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The event industry in the UK continues to thrive, with over 10,000 events held annually across the country, generating substantial economic activity and employment opportunities. Do you dream of turning your creativity and organisational skills into a successful event career? Are you looking to enhance your skills in organizing, managing, and executing successful events? Our comprehensive Event Planning & Event Management bundle offers in-depth knowledge and practical skills to propel your career in this vibrant industry. This bundle covers event management principles, event planning techniques, event design and styling, hospitality management, catering operations, and people management skills. Plan, design, manage, and execute flawless events from start to finish. Learn to develop strategic concepts, manage budgets, curate exceptional guest experiences, and lead high-performing teams. Stay current on industry trends to excel in the dynamic world of event planning. Courses Are Included in this Diploma of Event Planning & Event Management Bundle: Course 01: Advanced Diploma in Event Management at QLS Level 7 Course 02: Diploma in Event Planner at QLS Level 5 Course 03: Event Design, Management & Styling Course 04: Hospitality Management Course 05: Catering Management Course 06: People Management Skills With expert guidance and training, you'll gain the confidence and expertise to excel in event planning, management, and execution. Seize this opportunity to unlock a world of possibilities and create lasting memories for your clients. Learning Outcomes of Event Planning & Event Management Master advanced event management principles and industry best practices. Develop expertise in event planning, design, and styling techniques. Gain insights into hospitality and catering management for flawless execution. Learn effective people management skills for team leadership success. Understand the intricacies of event coordination and logistics management. Explore strategies for creating unique and memorable event experiences. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Event Management Get a free student ID card with Event Management Training program (£10 postal charge will be applicable for international delivery) The Event Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Event Management course materials The Event Management comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Advanced Diploma in Event Management at QLS Level 7 Module 01: Introduction To Event Management Module 02: Role Of An Event Planner Module 03: Event Classification Module 04: Events And Clients Module 05: Steps To Plan An Event Module 06: Invitation To The Event Module 07: Event Decorations Module 08: Developing An Event Planning Business Module 09: Event Marketing Module 10: Cleaning And Waste Disposal Course 02: Diploma in Event Planner at QLS Level 5 Module 01: Introduction To Event Management Module 02: Role Of An Event Planner Module 03: Event Classification Module 04: Events And Clients Module 05: Steps To Plan An Event Module 06: Invitation To The Event Module 07: Event Marketing Module 08: Catering At Events Module 09: Event Decorations Module 10: Cleaning And Waste Disposal Course 03: Event Design, Management & Styling Event Design, Management & Styling Event Planning Steps for Planning an Event Invitations, Greetings, and Dress Code Table Manners and Table Settings The Event What is Event Management Types of Events =========>>>>> And 3 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99) CPD Hard Copy Certificate: £29.99 CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Event enthusiasts Aspiring planners Hospitality professionals Career changers Business owners Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Event planner Conference manager Wedding coordinator Event designer Operations Manager Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

The primary aim of this course is to equip participants with a comprehensive understanding of the customer decision-making process and how marketing communications can be used to influence consumer behavior. By the end of the course, participants will be able to understand the different types of consumer decision-making, identify the factors that influence consumer behavior, and develop effective marketing communications strategies. After the successful completion of the course, you will be able to learn about the following, Customer Decision-Making. A General Buying Decision-Making Process. Types Of Consumer Decision-Making. Perceived Risk. Involvement Theory. Hedonic Consumption. Organisational Buying Decision Processes. Strategy And Marketing Communications. The Role Of Marketing Communications. Elaboration Likelihood Model. Towards A Model Of Marketing Communications. This course is designed to provide participants with an in-depth understanding of the customer decision-making process and the role of marketing communications in influencing consumer behavior. The course will cover the general buying decision-making process, types of consumer decision-making, perceived risk, involvement theory, and hedonic consumption. Participants will also learn about organizational buying decision processes and the role of marketing communications, including the elaboration likelihood model and developing an effective marketing communications strategy. This course is designed to provide participants with an in-depth understanding of the customer decision-making process and the role of marketing communications in influencing consumer behavior. The course will cover the general buying decision-making process, types of consumer decision-making, perceived risk, involvement theory, and hedonic consumption. Participants will also learn about organizational buying decision processes and the role of marketing communications, including the elaboration likelihood model and developing an effective marketing communications strategy. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Consumer Decision Making & Marketing Communication Self-paced pre-recorded learning content on this topic. Consumer Decision Making and Marketing Communication Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Marketing Professionals & Product Managers Sales Professionals Business Owners Advertising Professionals Brand Managers & Market Researchers Digital Marketers & Communication Specialists Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Office and Reception Management Certification It takes specific skills and an understanding of the dynamics of people, in order to efficiently run an office. This Office & Reception Management Certificate course is designed to provide an employee with those exact skills. Demonstrating organisational competence in this field opens doors to advancing an employee's career in the business. This programme consists of 18 modules, designed to provide an insight into what is expected from a person working in an office environment. The industry-approved certificate provides the employee with confidence-building skills, to enable them to move up in their career. What's Covered in the Course? The 18 modules cover both office management and interpersonal problem-solving skills, as well as providing insight into the way in which the employee tends to react in these situations. The office receptionist performs a vital role as the 'face of the business', creating a first impression that influences visitors' perceptions of the organisation's culture. Communication skills, teamwork and office administrative systems, basic financial management - managing petty cash and office supplies - are also included, as well as the planning and scheduling of meetings, minute-taking and report-writing. As the person in this position usually deals with colleagues at all levels of the organisation, it is important that they understand managerial issues and responsibilities. Performance management and appraisals, staff promotions, recruitment and selection and compliance with equal opportunities and diversity in the workplace legislation are all covered, together with the importance of good health and safety practices. The use - and abuse - of social media and its role in the office environment brings the learner up-to-date with the current thinking in this field. The team member will learn: How to handle staff and understand their performance; The legal side of various policies and health and safety; Communication; How to deal with customers and colleagues; Financial aspects: petty cash and office supplies; Office layouts; The art of delegation; Social media; How to handle meetings, including chairing them. What are the Benefits of the Course? There are a number of clear benefits of completing this Office & Reception Management certificate, including: A professional front-line receptionist improves the image of your business; The ability to study at the employee's pace and in the comfort of their own home; Easy internet-based access to study material on any device; Short, sharp, structured organisation of learning materials; Industry-approved certification.

This course is a guide for those keen on filling in as any sort of executive in an office setting. This incorporates individual collaborator (PA) and secretarial positions. It's likewise ideal for the individuals who right now stand firm on authoritative situations and need to extend their abilities to acquire new tips and deceives. In every module, the course will assess a particular ability that is fundamental in each authoritative position. We will go overbroad abilities, like client correspondence and trust in the working environment, just as more explicit abilities, for example, business composing and helpful PC applications. Members in this course will get important data that is straightforwardly appropriate to any managerial position. Regardless of whether they be as a PA or a secretary, occupations in an organization manage numerous parts of a business. Representatives in these positions need to manage ranking staff and clients, just as different organizations. To do so successfully, they need to have a wide exhibit of abilities that address every one of these territories. This course offers a more profound glance at these important capacities and leaves understudies ready to do their organization occupations effortlessly, expertise and certainty.   What You Will Learn: Valuable skills that will help in any administrative position How to use Microsoft Outlook and Excel How to communicate with senior staff How to communicate with customers and clients in a professional manner How to manage your time and keep organised in your job   Benefits of Taking This Course: Gain significant abilities that are alluring to managers Gain tips and deceives that are valuable in the work environment and can help you do your work all the more viably Find out about all that a PA or secretarial occupation involves Figure out how to direct business on the web, on the phone and face to face Improve your trust in the working environment to empower you to improve as a representative   Video Review Executive Assistant Tools & Tips for Organisational Perfection   Course Modules/Lessons Module 01: Introduction and Calendar Management Module 02: Writing Letters, Faxes and Emails in a Business Setting Module 03: Telephone Skills and Building Your Self-confidence Module 04: Making Travel Arrangements and Invoicing Module 05: Time Management and Efficient Filing Module 06: Customer Care and Dealing with Complaints Module 07: Planning Ahead, Presenting and Proofreading Module 08: Typing and Word Processing Module 09: A Quick Look at Microsoft Outlook and Excel Module 10: Organising Meetings and Effective Communication Estimated course learning time: 9 hours