Person-centred approaches are a core skills framework that articulates what it means to be person-centred and how to develop and support the workforce to work in this way. Developed in partnership with Skills for Health and Skills for Care, the Framework aims to distil best practices and to set out core, transferable behaviours, knowledge and skills. It is applicable across services and sectors and across different types of organisations. Person-centred approaches underpins existing dementia, learning disabilities, mental health and end of life care core skills frameworks. This subject forms standard 5 in The Care Certificate.
This course is aimed at anyone working in the Care Sector to improve awareness and knowledge of dignity and how workers can help protect it. Learners will understand their roles and responsibilities, a clear understanding of the 7 principles of dignity, and show an increased understanding of best practice for communicating with service users. Explore how dignity starts at the very top of the organisation with the manager and owner taking responsibility for ensuring their staff provide a dignified service. It will describe how care staff provide and the way they provide it, are the standard by which service users will measure whether they have been treated with dignity and respect.
MiDAS is the Minibus Driver Awareness Scheme, organised by the Community Transport Association UK (CTA) which promotes a nationally recognised standard for the assessment and training of minibus drivers. The course is designed to enhance minibus driving standards and promote the safer operation of minibuses.
February Community Event: Is There Space for Love in Organisations? In 2025, some leaders are fuelling the resurgence of a command & control culture traditionally associated with masculine energy. As the Global Landscape unfolds a critical question arises: Does love need to be honoured and valued within the commercial world? This month, we’ll explore how Relationship Systems Coaching can create space for love in the workplace. Love isn’t just a soft sentiment; it’s a driving force for connection, trust, and innovation. Together, we’ll redefine how organisations can thrive by balancing masculine energy with relational depth. Key questions we’ll address: What does love mean in a professional setting? How can love thrive alongside masculinity? Can masculinity be expressed in a loving, intentional way? What does “masculine aggression through a lens of love” look like in leadership and team dynamics? Using the ORSC Meta Skills Wheel, this event will demonstrate and explore how this tools can be used in leading and coaching with intentionality and relational awareness. Keith and Dylan will guide us through an interactive session, helping participants learn to: Identify and integrate key meta-skills to balance power and love. Lead with relational intelligence while navigating masculine cultural shifts. Bring new awareness to how love can empower rather than hinder organisational success. This event isn’t just a discussion—it’s a space for practice, reflection, and transformation. Whether you’re a coach, leader, or someone passionate about building healthier workplace dynamics, you’ll leave equipped to inspire positive change. 📅 Date: February 11th 📍 Location: Hybrid (Virtual and in-person options available) Save the date and join us for this thought-provoking, practice-rich session. Together, let’s reimagine the role of love in a changing corporate world.
A professional for direct customer support within all sectors and organisation types.
Managing teams and projects to meet a private, public or voluntary organisation's goals.
Ensuring learning and development contributes to improved performance in the workplace at an individual, team and organisation level.
Helping customers buy products or services from retail organisations such as department stores, garden centres, high street chains, supermarkets and online and mail order businesses.
This course is accredited by the National Vocational Driving Instructor’s Register. This intensive course is designed for experienced drivers wishing to become an instructor or someone who has been assigned as an assessor within their organisation wishing to upskill.
Information on the risks and practical advice to address them TSC's eBooks, whitepapers, and reports cover some of the most important risks in information and cyber security — risks that constantly challenge information and cyber security professionals who work tirelessly to reduce them across their organisations and home users alike.