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245 Meeting Skills courses delivered Online

Negotiation and Agreement Training

4.3(43)

By John Academy

Description Do you want to be an expert in negotiating? Are you looking for to make a good command in agreement? To mitigate your inquisitiveness you may have a look at Negotiation and Agreement Training course. The course designs to minimize your quest regarding negotiation and agreement based problems. It teaches you how to prepare a strong agreement paper and negotiation pattern. It will teach to some effective method to be expert in the focusing rules of collective conciliation. It helps you to develop your analytical power considering its both positive and negative effects. The course will also allow you to develop your assessment ability. Every lesson of this course add a new dimension to your thinking based on agreement procedures, method, and rules of negotiation. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Negotiation and Agreement Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Negotiation and Agreement Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction and The Principles of Collaborative Negotiation Welcome and Course Overview FREE 00:06:00 Why Good Negotiation Practice Leads to Better Relationships 00:03:00 Shameless Book Plug 00:01:00 Millie's Cookie Story 00:07:00 Exercise 1: Intentions / Objectives for This Programme 00:01:00 Giving Structure to Your Negotiation Strategy Negotiation is not 00:02:00 Distinguishing Negotiation from -Haggling 00:07:00 The 7 Steps to Negotiation Success 00:06:00 Exercise 2: Giving Structure to your Negotiations 00:01:00 Step One - Preparing Yourself for Collaborative Negotiation Preparing Yourself and Your WIN Outcomes 00:06:00 Exercise 3: Securing Commitment to Negotiate 00:01:00 The 4 P's 00:01:00 The Importance of Personality 00:02:00 We, Then Me 00:02:00 Exercise 4: The 4 P's 00:01:00 Step Two - Preparation - Understanding the Power of Variables Introduction to Variables 00:04:00 Video Examples of Excellent Creativity in Variables 00:03:00 Exercise 5: Understanding the Power of Variables 00:01:00 Using the WIN Matrix 00:03:00 Exercise 6: Write Your Win Matrix 00:02:00 Step Three - Understanding Your Partner's Point of View Introduction 00:01:00 Example Story- Maps of the World - Dyl's Den 00:03:00 Exercise 7: Stepping Into Your Partner's Shoes 00:01:00 Step Four - Discussing Introduction- Stating Intentions 00:04:00 Co-Active Listening- Are You Really Listening 00:02:00 The Power of Pause 00:01:00 Exercise 8: Using Open Questions 00:01:00 Exercise 9: Going Above and Beyond Their Wildest Dreams 00:01:00 Exercise 10: Socratic Questioning 00:04:00 Exercise 11: Creating a Discussion Agreement Statement 00:01:00 Step Five - Proposing Introduction to the Propose Stage 00:05:00 Exercise 12: Putting Your Proposal into Writing 00:01:00 Step Six - Bargaining Introduction 00:02:00 Exercise 13: Creating a Bargaining Agreement Statement 00:02:00 The Power of Silence 00:04:00 Exercise 14: Developing Your Time-Out Strategy 00:01:00 Step Seven - Agreeing Introduction to Bargaining 00:04:00 The Written Columbo 00:02:00 Exercise 15: Drafting an 'Agreement In Principle' 00:01:00 Getting Yourself Out of the Way - The Human Operating System Introduction - The Missing Link 00:04:00 Exercise 16: Noticing Your Thinking 00:02:00 What Does this Mean in Your Negotiations? 00:03:00 Understanding Personality Why Personality? 00:05:00 Introducing the 4 Colours 00:04:00 Introducing the 8 Aspects 00:04:00 Inspiration v Discipline Driven 00:04:00 Exercise 17: Teddy Bear 00:01:00 Big Picture vs Down to Earth 00:03:00 Exercise 18: Football Club Trip 00:01:00 People Focused vs Outcome Focused 00:02:00 Splash App 00:02:00 Exercise 19: Completing Your Own Assessment 00:01:00 Negotiation with Different 'Personality Types' 00:04:00 Using the Seven Steps at Home Introduction 00:04:00 Avoiding Common Gambits Some Negotiators Use Nibbling - The Columbo 00:02:00 The Flinch 00:02:00 The Red Herring 00:01:00 Higher Authority 00:02:00 The Reluctant Buyer - Seller 00:01:00 The Best of a Bad Choice 00:01:00 Conclusion - Can You Really Get More by Giving More? Conclusion & Thank You 00:02:00 Bonus Lecture 00:01:00 Resources Resources - Negotiation and Agreement Training 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Negotiation and Agreement Training
Delivered Online On Demand2 hours 37 minutes
£18

Communication Techniques

4.3(43)

By John Academy

Do you want to know how to improve yourself to be able to communicate well? If yes, then you should take an initiative to be able to develop your communication techniques to be able to express yourself well. Description: Other than the goal of attracting the audience's attention, another advantage of an effective communication is that the individual will have the capacity to talk truly and not sit idle with silly comments. Most audience members acknowledge communication styles that are rich with data and realities. Most attention-snatching ideas and information concentrate on these imperative components and this is particularly predominant in the advertising line where time is of the essence. There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where you are deficient. In this course, you will clearly get individuals to react with the right communication and approaches to doing it effectively. Who is the course for? Professionals who work in the communications industry or part of the communications department. Furthermore, it will help the top executive execute and command their subordinates to function well. This will also be helpful to those people who are struggling with communication and expressing their thoughts into actions. People who are interested in learning more about communication. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Communication Techniques course would be beneficial for the following careers: Account Manager. Business Development. Communication Department Head. Executive Producers. Group Account Director. Marketing Manager. Public Relations Officer. Social Media Specialist. Strategist. Communication Techniques What Is Communication 00:30:00 Understand Yourself And Your Message 00:30:00 Ways To Understand Face Reading 00:30:00 Pay Attention To Body Language 00:30:00 Learn To Use Terms That Spark Interest 00:30:00 Give Your Message Within Very Short Time 00:30:00 Communicating Effectively Module One - Getting Started 00:30:00 Module Two - Communicating with Body Language 01:00:00 Module Three - Reading Body Language 01:00:00 Module Four - Body Language Mistakes 00:30:00 Module Five - Gender Differences 00:30:00 Module Six - Nonverbal Communication 01:00:00 Module Seven - Facial Expressions 02:00:00 Module Eight - Body Language in Business 01:00:00 Module Nine - Lying and Body Language 01:00:00 Module Ten - Improve Your Body Language 01:00:00 Module Eleven - Matching Your Words to Your Movement 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Communication Techniques 00:20:00 Final Exam Final Exam- Communication Techniques 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Communication Techniques
Delivered Online On Demand14 hours 40 minutes
£18

Performance Review Skills Course

4.3(43)

By John Academy

Description: Performance reviews are an essential part of employee development and increasing work efficiency. These meetings help for career planning and outcomes. If you want to know to about conducting these meetings, then this Performance Review Skills Course is perfect for you. In this course, there are several topics: common errors, solutions, performance reviews and management process, setting goals and standards, communication skills, etc. These will help you learn about the importance of having performance review process, improve skills in observing, listening, and ask questions which will make you an expert in this field. Learning Outcomes: The worth of imparting a performance reassess process for the employees Learn the norms to work with your employees to establish a standard and to set goals Skills of observation, sending the feedback, listening, and enquiring questions A worthy interview procedure as well as getting the scope for practice the method within a convenient environment Learn to transform your performance to reevaluate and defend it by a valid mean Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Performance Review Skills Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Performance Review Skills Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:15:00 Performance Appraisals Done Well 00:15:00 Errors We Make 00:15:00 Types of Performance Reviews 00:30:00 The Performance Management Process 00:15:00 Goals with SPIRIT 00:30:00 The Performance Management Cycle 00:15:00 Setting Standards 00:15:00 Creating a Performance Development Plan 00:15:00 Feedback and Communication 00:15:00 Listening Skills 00:15:00 Communication Strategies 01:00:00 Giving Feedback 00:30:00 Accepting Criticism 00:15:00 Planning the Interview 00:15:00 The Interview 00:30:00 Coaching 00:15:00 Maintaining Performance 00:15:00 Handling Performance Problems 00:30:00 The Part Where Someone Gets Fired 00:15:00 Performance Management Checklists 00:30:00 Mock Exam Mock Exam- Performance Review Skills Course 00:20:00 Final Exam Final Exam- Performance Review Skills Course 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Performance Review Skills Course
Delivered Online On Demand8 hours 10 minutes
£18

Communication Skills Certificate

4.3(43)

By John Academy

Lacking with communication skills? Having difficulties in communication? Learn how to communicate effectively in this Communications Skills Certificate Course. Description: Each of us has a different personality, and these personalities also have different strengths and weaknesses. To be able to communicate well is an important skill since it will help you to know how to deal with different personalities easier.If you can't communicate well, whatever you want to do or your intentions, it will be very difficult to achieve because not everyone automatically knows and understand the real message. It takes a lot of time and practice to become an effective communicator and this course is going to help you to become an efficient communicator.  There are specific strategies and techniques that may help you enhance your communication skills and these will tell you where you are lacking. In this course, you will surely get people to 'snap to' with the correct communication and ways to do it effectively. Who is the course for? Professionals who work in the communications industry or part of the communications department. Furthermore, it will help the top executive execute and command their subordinates to function well. This will also be helpful to those people who are struggling with communication and expressing their thoughts into actions. People who are interested in learning more about effective communication skills. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Communication Skils Certificate is a useful qualification to possess, and would be beneficial for the following careers: Sales Executive/Officer Marketing Executive/Officer Sales Manager Business Development Manager Communication Department Head Group Account Director Marketing Manager Public Relations Officer Social Media Specialist Strategist. Chapter 1 Communication Basics 00:15:00 Chapter 2 Types Of Communication 00:30:00 Chapter 3 Types Of Personalities 01:00:00 Chapter 4 Body Language Basics 00:30:00 Chapter 5 Improving Skills 00:30:00 Chapter 6 Final Hints 00:30:00 Mock Exam Mock Exam- Communication Skills Certificate 00:20:00 Final Exam Final Exam- Communication Skills Certificate 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Communication Skills Certificate
Delivered Online On Demand3 hours 55 minutes
£18

Managing Difficult Conversations

4.3(43)

By John Academy

Description Influential conversation ability enriches your managerial capability. But most of the time, people do not know how to handle the situation with his conversational power. To become efficient in that particular area, you may look at Managing Difficult Conversations course. This course enables you to perceive the situation and to manage the ways of difficulties with pen and pencils. It provides you a guideline where you can understand situation and develops your conversational skill to present the difficulties smoothly. It teaches you how to keep calm and cool, present your attire with physical gesture and make an effective conversation to achieve your agreement for your organizational growth. It always helps you to focus on the main facts considering some valuable questions and situation. Actually, it aims at your presentation facts. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Managing Difficult Conversations is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Managing Difficult Conversations is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction - Welcome from Alan Stevens FREE 00:02:00 Difficult Conversations Why Are Some Conversations Difficult? 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:01:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 How to Close a Difficult Conversation 00:02:00 Conclusions Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Managing Difficult Conversations
Delivered Online On Demand26 minutes
£18

Mastering Sales Techniques

4.3(43)

By John Academy

Description A good technique decreases the pressure and helps to step forward to set a business providing the best sales in the market. People become confused that they don't get good return in spite of their hard work. They often search for some techniques to increase their sales. Do you want to know how to amplify sales in the market? Let's have a look at the [course_title] course. The Mastering Sales Techniques course designed in such a way that will assist you to find out the problems regarding sales. It helps you to distinguish between positive and negative aspects and provides you the exact solution. It enables to you to make proper decision and understand human psychology what they actually want. You can persuade them increasing and decreasing the charges demanding on situating. It focuses on analytical ability to promote sales range by improving your efficiency, and overall time management. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Mastering Sales Techniques is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Mastering Sales Techniques is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction What You Will Learn on This Course FREE 00:01:00 Who is Philip Hesketh? 00:01:00 The Guaranteed Way to Improve Your Sales Technique The Number One Universal Killer Question in Selling 00:03:00 The Importance of Establishing the Clients Expectations 00:02:00 How to Close the Sale Without Sounding like a Salesman 00:04:00 Why People Buy and How to Get Them to Buy from Us People Buy Emotionally and Justify Logically. What to Do About It 00:04:00 Don't Assume You Know the Buyer's Priorities 00:05:00 How to Unearth the Buyer's Strategic Needs 00:03:00 The Importance of Implications 00:04:00 Why People Don't Buy and How to Counteract Any Objection Being Prepared for Objections 00:03:00 The Most Common Objections and How to Handle Them 00:04:00 How to Get People to Choose What You Want Them To 00:04:00 What Buyers Say and What They Really Mean 00:03:00 Holding a High Price What Does Value For Money Really Mean? 00:03:00 Five Proven Techniques to Save Money and Make Money 00:04:00 The Words: 'Typically', 'Realistically', 'Currently', 'Given' and 'Yet' 00:02:00 Justifying Your Price - the Power of One 00:04:00 The Final 'Killer Questions' That Allow You to Negotiate More Successfully 00:04:00 Win-Win and Increasing Average Order Value The Real Meaning of 'Win-Win' 00:04:00 The Rules for Discounting 00:03:00 How to Hold a High Price 00:04:00 How to Increase Average Order 00:03:00 The Compromise Effect 00:03:00 Sales Techniques You Need to Know All You Need to Know About Time Management 00:03:00 Recognising the Moment That Matters and the Role of 'Enough' 00:06:00 What to Do When It Starts Going Wrong 00:05:00 How to Understand Other People - Can You Clarify? 00:04:00 How to Build Your Reputation and Getting Your Client to Feel Indebted to You 00:04:00 Selling in the Long Term and Being Recommended 00:04:00 BONUS SECTION! How to Be a Great Presenter and Wow Your Audience How to Deliver a Great Presentation 00:03:00 Why Powerpoint Doesn't Work and What to Do with It 00:03:00 How Memory Works 00:05:00 How to Tell Your Own Stories Well so People Warm to You 00:03:00 The Three Key Things About Presenting 00:03:00 Conclusion What We've Covered so Far 00:02:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Mastering Sales Techniques
Delivered Online On Demand2 hours
£18

Developing Interpersonal Skills Course

4.3(43)

By John Academy

Are you willing to develop your interpersonal skills and become successful in life? Then you don't have to worry! You will be able to learn and acquire the right interpersonal skills you need in this very comprehensive and well-designed course. Description: Interpersonal skills are one of the important requirement if you want to become a dynamic and charismatic person. Being able to charm your way with your potential clients will be very helpful. If you are having a hard time with interpersonal skills, then you will learn it through this course. You will know the importance of verbal skills of asking questions and communicating with power. You will also learn about nonverbal communication through this course. Learn how to make a powerful impact that will last and help in the success of your career and the organisation you are working with. Who is the course for? Entrepreneurs or any professionals who need to acquire interpersonal skills. People who have an interest in knowing what interpersonal skills are. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Developing Interpersonal Skills Course would be beneficial for the following careers: Businessmen Entrepreneur Director Project Manager Supervisor Team Leader. Developing Interpersonal Skills Course Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 00:30:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Developing Interpersonal Skills Course- Activities 00:00:00 Mock Exam Mock Exam- Developing Interpersonal Skills Course 00:20:00 Final Exam Final Exam- Developing Interpersonal Skills Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Developing Interpersonal Skills Course
Delivered Online On Demand11 hours 10 minutes
£18

Presentation Skills Training Course

4.3(43)

By John Academy

This course is designed to equip you with the necessary skills that will help you deliver compelling and memorable presentations. Whether you are a student who has to make a presentation as an assignment or a professional who has to give an effective presentation in a work or business setting, you can benefit from this course. Description: Presenting information in a clear and compelling way is very necessary to get your perspective across and, today, presentation skills are precious in almost every field. The course will provide you with necessary presentation skills that will make speaking in public not so much overwhelming but rather more fun. It will likewise help you create compelling presentations and provide tips and techniques for successfully delivering presentations. Who is the course for? This course would be ideal for anyone who has to deliver a presentation. This course would be beneficial to Managers, Entrepreneurs Teachers, trainers, instructors, Educators, Management trainees or students. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Presentation Skills Training Course is a useful qualification to possess, and would be beneficial for the following careers: Public speaker Excellent business presenter Telesales Executives Tutor This course could help anyone who needs to present in front of others as part of their career and would be useful for university students. Management - Presentation Skills Training Module One - Getting Started 01:00:00 Module Two - Creating the Program 00:30:00 Module Three - Choosing Your Delivery Methods 00:30:00 Module Four - Verbal Communication Skills 00:30:00 Module Five - Non-Verbal Communication Skills 01:00:00 Module Six - Overcoming Nervousness 01:00:00 Module Seven - Creating Fantastic Flip Charts 00:30:00 Module Eight - Creating Compelling PowerPoint Presentations 01:00:00 Module Nine - Wow 'Em with the Whiteboard 00:30:00 Module Ten - Vibrant Videos and Amazing Audio 01:00:00 Module Eleven - Pumping it Up a Notch 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Management - Presentation Skills Training- Activities 00:00:00 Mock Exam Mock Exam- Presentation Skills Training Course 00:20:00 Final Exam Final Exam- Presentation Skills Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Presentation Skills Training Course
Delivered Online On Demand10 hours 10 minutes
£18

Facilitation Skills Course

4.3(43)

By John Academy

Description: Groups that need to make decisions or engage in a planning process often find that using a trained facilitator makes this process more efficient and easier for everyone involved. As a facilitator, you may need to call on a wide range of skills and tools, from problem solving and decision making, to team management and communicating. This Facilitation Skills Course has been designed to make a core facilitation skill better understood and readily available for your organization. You will learn how good facilitation can make the difference between success and failure. So, be a good facilitator by joining this course. Learning Outcomes: Learn how to differentiate facilitation from instruction and training Learn to recognise the eligibilities connected to proficient small group facilitation Know the distinction between content and process Get to know the stages of team development along with the ways to assist teams through every stage Learn about the common process tools to make meetings easier as well as pore fruitful Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Facilitation Skills Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Facilitation Skills Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Facilitation Skills Course - Updated Version Understanding Facilitation 00:15:00 Introduction to Facilities Management 00:26:00 Space Management 00:22:00 Managing Workplace Services 00:31:00 Process vs. Content 00:09:00 Laying the Groundwork 00:10:00 Building Consensus 00:13:00 Dealing with Difficult People 00:07:00 Addressing Group Dysfunction 00:10:00 About Intervention 00:10:00 Intervention Techniques 00:06:00 Health and Safety at Work 00:23:00 Facilitation Skills Course - Old Version Course Overview 00:05:00 Defining Your Role 00:10:00 How Facilitators Work 00:15:00 Establishing Ground Rules 00:10:00 Types of Thinking 00:15:00 Handling Controversial Issues 00:05:00 Common Facilitation Techniques 00:15:00 Providing Effective Feedback 00:30:00 The Language of Facilitation 00:15:00 Building Agendas 00:05:00 Dealing with Difficult Dynamics 00:15:00 Stages of Team Development 00:15:00 Analysis Tools 00:15:00 Mock Exam Mock Exam- Facilitation Skills Course 00:20:00 Final Exam Final Exam- Facilitation Skills Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Facilitation Skills Course
Delivered Online On Demand6 hours 32 minutes
£18

Sales Skills for Beginners

4.3(43)

By John Academy

Description If you like the sound of a career in sales, check out the Sales Skills for Beginners course to find out everything about gaining sales skills, you can leverage forever! The exclusive Sales Skills for Beginners course is designed for beginners to teach the essential sales skills and mindset required to succeed in sales and add value to the customer experience. In this course, you will look at the necessary sales skills needed to get you started in sales and build long-lasting client relationships with your clients. This course will share every crucial step from client targeting and acquisition to after-sales services, developing self-discipline, negotiation and problem-solving skills, including every key area that involves sales. Once you have finished the course, you will develop the right sales skills and mindset to sell to your customers successfully. What you'll learn Get a comprehensive overview of why sales skills matter both in personal and professional life. Gain the ability to build relationships with customers and persuade them to make purchases. Understand the fundamental principles of sales marketing and promotions. Develop the skills to step into unfamiliar or even uncomfortable situations with confidence. Explore quick yet effective ways to boost your product knowledge. Get plenty of expert phone sales tips and tricks. Become an expert salesperson and be able to help customers through the thought process as they investigate what to buy. Understand the real needs of the buyer, which ties to active listening and asking the right questions. Requirements No prerequisite knowledge is required No specialist software/hardware required Students need to be open to new ideas and be ready to take action Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Sales Skills for Beginners is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to Keep it Simple Sales Skills Introduction FREE 00:02:00 How to use this course 00:02:00 Mindset Attitude 00:01:00 Values 00:03:00 Beliefs 00:05:00 How to Change Beliefs 00:04:00 Goals 00:00:00 Focus 00:02:00 The Extra Mile 00:03:00 Team Player 00:02:00 Accentuate the Positive 00:03:00 Be a Winner! 00:02:00 Organizational Skills Pre-call Research 00:02:00 Gaining Appointments 00:04:00 Pre-call Planning 00:04:00 Route Planning 00:04:00 Prioritizing your Time 00:02:00 Controlling the Controlable 00:03:00 Product Knowledge Know your Products 00:00:00 Features and Benefits 00:03:00 Customer Perception 00:02:00 Sales Calls Beginning Sales Calls 00:03:00 Listening & Question Listening Skills Part 1 00:07:00 Listening Skills Part 2 00:05:00 Uncovering Needs 00:05:00 Closing Sales Calls Closing a Sales Call 00:04:00 Following Up Post Call Analysis 00:05:00 Follow Up Actions 00:02:00 Onwards 00:01:00 Final Thoughts 00:01:00 Other Useful Resources Free Course Offer! 00:02:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Sales Skills for Beginners
Delivered Online On Demand1 hour 28 minutes
£18