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Global Project Management: In-House Training: In-House Training In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts. In today's increasingly global environment, managing a project with customers and support organizations spread across multiple countries and continents is a major challenge. From identifying stakeholders and gathering requirements, to planning, controlling, and executing the project, the basic logistics of a global project present their own standard challenges. However, with additional cultural, language-based, and regional elements, global projects involve more complexities than teams often realize. There are unique communication needs, cultural awareness elements, varying customs and work expectations, and critical legal differences to consider. In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts. This will leverage you to problem solve differently on global projects, prevent problems, and ensure success. The goal is for you to effectively navigate the challenges of leading projects with multi-regional footprints and globally diverse sets of stakeholders. What you Will Learn At the end of this program, you will be able to: Determine when a project meets the criteria of being a true global one Articulate global project needs based on the project grid and framework Identify and analyze global project stakeholders Recognize cultural differences and articulate how they impact project work Determine global project estimating, scheduling, and staffing challenges Assess global project risks and develop problem-solving responses Analyze complex cultural situations and align optimal project communication and negotiation tools and techniques Apply best practices for conducting virtual team work and mitigating virtual challenges Evaluate ways to control for global project scope, cost, and procurement Align customer management best practices with global customer needs Implement key global project closing activities Foundation Concepts What is a global project? What makes a global project different? A global project management framework Initiating the Global Project Launching a global project Respecting cultural differences Identifying and analyzing stakeholders Developing the communications plan Defining the ideal global project manager Crafting a global project charter Planning the Global Project Gathering requirements for a global project Defining the scope, region by region Estimating and scheduling for global projects Staffing the global project Developing the global risk management plan Executing the Global Project Managing global stakeholder expectations Embracing cultural diversity Honing global negotiation techniques Procuring goods and services on a global basis Managing global legal and regulatory issues at the micro and macro level Monitoring and Controlling the Global Project Status reporting Virtual communication Cost control Schedule control Scope control Customer satisfaction Closing the Global Project Contract closure at the macro and micro levels Administrative closure with global reach Lessons learned

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special 15 To 20 School Administrator Training Course Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The 15 To 20 School Administrator Training Course Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This 15 To 20 School Administrator Training Course Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This 15 To 20 School Administrator Training Course Course, like every one of Study Hub's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this 15 To 20 School Administrator Training Course ? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the 15 To 20 School Administrator Training Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This 15 To 20 School Administrator Training Course course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This 15 To 20 School Administrator Training Course does not require you to have any prior qualifications or experience. You can just enroll and start learning. This 15 To 20 School Administrator Training Course was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This 15 To 20 School Administrator Training Course is a great way for you to gain multiple skills from the comfort of your home.

24 Hour Flash Deal **25-in-1 Horse Care and Management: A Comprehensive Guide Mega Bundle** Horse Care and Management: A Comprehensive Guide Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Horse Care and Management: A Comprehensive Guide package online with Studyhub through our online learning platform. The Horse Care and Management: A Comprehensive Guide bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Horse Care and Management: A Comprehensive Guide course provides complete 360-degree training on Horse Care and Management: A Comprehensive Guide. You'll get not one, not two, not three, but twenty-five Horse Care and Management: A Comprehensive Guide courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Horse Care and Management: A Comprehensive Guide courses are yours for as long as you want them once you enrol in this course This Horse Care and Management: A Comprehensive Guide Bundle consists the following career oriented courses: Course 01: Certificate in Horse Care Course 02: Horse Care and Stable Management Certification Course 03: Equine Psychology Diploma Course 04: Veterinary Physiotherapy and Rehabilitation Programs Course 05: Livestock Management Essentials: Caring for Your Animals Course 06: Animal Welfare and Ethics: Promoting Compassionate Care Course Course 07: Animal Care, Psychology and First Aid Course 08: Canine Emergency Care Diploma Course 09: Dog Feeding and Raw Diet Management Course 10: Canine Communication Dog Training Course 11: Wildlife Rescue and Rehabilitation Course 12: Ornithology: In-Depth Study of the Fascinating World of Birds Course 13: Wildlife Rehabilitation: Caring for Our Natural Treasures Course 14: Veterinary Assistant Course 15: Veterinary Nursing Course 16: Animal Carer & Behaviourist Certificate Course 17: Animal Care and Psychology Course 18: Animal Science Course 19: Animal Care: Dog Whispering & Pet Nutrition Course 20: Exotic Animal Care Course 21: Dog Behaviour Course 22: Pet Training Masterclass Course 23: Feline Behaviour and Psychology Diploma Course 24: Decision Making and Critical Thinking Online Course Course 25: Public Health The Horse Care and Management: A Comprehensive Guide course has been prepared by focusing largely on Horse Care and Management: A Comprehensive Guide career readiness. It has been designed by our Horse Care and Management: A Comprehensive Guide specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Horse Care and Management: A Comprehensive Guide Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Horse Care and Management: A Comprehensive Guide bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Horse Care and Management: A Comprehensive Guide Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Horse Care and Management: A Comprehensive Guide Elementary modules, allowing our students to grasp each lesson quickly. The Horse Care and Management: A Comprehensive Guide course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Horse Care and Management: A Comprehensive Guide bundle, you really hit the jackpot. Here's what you get: Step by step Horse Care and Management: A Comprehensive Guide lessons One to one assistance from Horse Care and Management: A Comprehensive Guideprofessionals if you need it Innovative exams to test your knowledge after the Horse Care and Management: A Comprehensive Guidecourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Horse Care and Management: A Comprehensive Guide courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Horse Care and Management: A Comprehensive Guide certificate and transcript on the next working day Easily learn the Horse Care and Management: A Comprehensive Guide skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Horse Care and Management: A Comprehensive Guide training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Horse Care and Management: A Comprehensive Guide Requirements To participate in this Horse Care and Management: A Comprehensive Guide course, all you need is - A smart device A secure internet connection And a keen interest in Horse Care and Management: A Comprehensive Guide Career path You will be able to kickstart your Horse Care and Management: A Comprehensive Guide career because this course includes various courses as a bonus. This Horse Care and Management: A Comprehensive Guide is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Horse Care and Management: A Comprehensive Guide career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Follow your dreams by enrolling on the Real Estate and Key Legislations in the UK course today and develop the experience, skills and knowledge you need to enhance your professional development. Real Estate and Key Legislations in the UK will help you arm yourself with the qualities you need to work towards your dream job. Study the Real Estate and Key Legislations in the UK training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Real Estate and Key Legislations in the UK course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Real Estate and Key Legislations in the UK course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Real Estate and Key Legislations in the UK course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Real Estate and Key Legislations in the UK course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Real Estate and Key Legislations in the UK course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Real Estate and Key Legislations in the UK course. The Real Estate and Key Legislations in the UK course is designed by industry experts and is tailored to help you learn new skills with ease.  The Real Estate and Key Legislations in the UK is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Real Estate and Key Legislations in the UK when it suits you. Access the Real Estate and Key Legislations in the UK course modules from any internet-enabled device, including computers, tablets, and smartphones. The Real Estate and Key Legislations in the UK course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Real Estate and Key Legislations in the UK now and start learning instantly! What You Get Out Of Studying Real Estate and Key Legislations in the UK With Janets: Receive a digital Certificate upon successful completion of the Real Estate and Key Legislations in the UK course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Real Estate and Key Legislations in the UK training course is delivered through Janets' online learning platform. Access the Real Estate and Key Legislations in the UK content from any internet-enabled device whenever or wherever you want to. The Real Estate and Key Legislations in the UK course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Real Estate and Key Legislations in the UK course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Real Estate and Key Legislations in the UK course. After successfully passing the Real Estate and Key Legislations in the UK course exam, you will be able to apply for a CPD-accredited certificate as proof of your Real Estate and Key Legislations in the UK qualification. Certification All students who successfully complete the Real Estate and Key Legislations in the UK course can instantly download their digital certificate. You can also purchase a hard copy of the Real Estate and Key Legislations in the UK course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Real Estate and Key Legislations in the UK is ideal for those who already work in this sector or are an aspiring professional. This Real Estate and Key Legislations in the UK course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Real Estate and Key Legislations in the UK is open to all students and has no formal entry requirements. To study the Real Estate and Key Legislations in the UK course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Real Estate and Key Legislations in the UK is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Real Estate and Key Legislations in the UK and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Real Estate and Key Legislations in the UK Real Estate What Is Real Estate Investing? 00:30:00 Basic Rental Properties 00:30:00 Why invest in property? 00:30:00 Investment After Brexit 00:15:00 Recent Housing Market Developments 00:15:00 Managing Client Expectation 00:15:00 Best Practices of Customer Service 00:15:00 Customer Life Cycle 00:15:00 Tenant Retention 00:30:00 Real Estate Marketing 00:30:00 Legal System & Real Estate UK An Introduction to the UK legal system 00:15:00 Different Types of Investment Structures 00:15:00 Commercial Leases 00:15:00 Title & Registration 00:15:00 Finance in Real Estate 00:15:00 Investment Purchase Procedure 00:15:00 Acquisition Costs 00:15:00 Land Usage 00:15:00 Planning & Environment 00:15:00 Investment Structure & Key Legislations 00:15:00 Property Development What is Property Development? 00:15:00 The Players in the Property Market 00:30:00 The Risks of Property Development 00:15:00 The Stages of a Property Development 00:30:00 Site Identification and Acquisition 00:15:00 Property Management 00:30:00 Real Estate USA Selecting The Best Properties 00:30:00 Leasing Instead Of Selling 00:30:00 Buyers Interest 00:15:00 Be Zone Conscious 01:00:00 Home Loans 00:15:00 Knowing When You're Ready To Buy 00:15:00 Is Your Lake Home For Sale? 01:00:00 Living The Waterfront Lifestyle Every Day 00:15:00 How To Locate Waterfront Property Rentals 00:15:00 Real Estate Front 00:15:00 How To Maintain Waterfront Property 00:30:00 All About Real Estate Clients 00:15:00 Real Estate Evaluation 00:15:00 Are You Ready To Buy Your First Property? 00:30:00 Finding The Actual Real Estate For Sale 01:00:00 Home Shopping: The Smart Way 00:30:00 How Much Land Do You Need? 00:15:00 Real Estate Investments 01:00:00 Manufacturing Real Estate Numbers 00:15:00 Waterfront Real Estate 00:15:00 Purchasing A Home Beside A Lake 00:15:00 Additional Supporting Material Fundamentals of Real Estate Development 00:00:00 Mock Exam Mock Exam - Real Estate and Key Legislations in the UK 00:20:00 Final Exam Final Exam - Real Estate and Key Legislations in the UK 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

24 Hour Flash Deal **25-in-1 Navigating Complexity: Understanding and Managing Challenging Behaviour Mega Bundle** Navigating Complexity: Understanding and Managing Challenging Behaviour Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Navigating Complexity: Understanding and Managing Challenging Behaviour package online with Studyhub through our online learning platform. The Navigating Complexity: Understanding and Managing Challenging Behaviour bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Navigating Complexity: Understanding and Managing Challenging Behaviour course provides complete 360-degree training on Navigating Complexity: Understanding and Managing Challenging Behaviour. You'll get not one, not two, not three, but twenty-five Navigating Complexity: Understanding and Managing Challenging Behaviour courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Navigating Complexity: Understanding and Managing Challenging Behaviour courses are yours for as long as you want them once you enrol in this course This Navigating Complexity: Understanding and Managing Challenging Behaviour Bundle consists the following career oriented courses: Course 01: Challenging Behaviour Course 02: Young People and Challenging Behaviour Diploma Course 03: Positive Behaviour in Children and Youth Course 04: Psychological Wellbeing and Crisis Intervention Course 05: Applied Behaviour Analysis(ABA) and Cognitive Skills Training Course 06: Applied Behaviour Analysis (ABA) for Autism Spectrum Disorders Course 07: Conflict Resolution Course 08: Post-Traumatic Stress Disorder (PTSD) Counselling Course 09: Domestic Violence and Abuse Awareness Diploma Course 10: Autism Awareness Course 11: Motivational Interviewing Course 12: Anger Management Course 13: Cognitive Behavioural Therapy (CBT) Training Course 14: Mindfulness Training: The Lost Art of Being Present Course 15: Anti Social Behaviour Course 16: Emotional Intelligence and Human Behaviour Course 17: Effective Communication Skills Diploma Course 18: Building a Positive Work Culture: Principles of Organisational Behaviour Management Course 19: ADHD Awareness Course 20: Youth Work & Stress Management Techniques Course 21: Classroom Behaviour Management Training Course 22: Substance Misuse Awareness Diploma Course 23: Diploma in Children and Young People's Mental Health Problems Course 24: Resilience Training: Developing Mental Resilience Course 25: Dialectical Behaviour Therapy The Navigating Complexity: Understanding and Managing Challenging Behaviour course has been prepared by focusing largely on Navigating Complexity: Understanding and Managing Challenging Behaviour career readiness. It has been designed by our Navigating Complexity: Understanding and Managing Challenging Behaviour specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Navigating Complexity: Understanding and Managing Challenging Behaviour Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Navigating Complexity: Understanding and Managing Challenging Behaviour bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Navigating Complexity: Understanding and Managing Challenging Behaviour Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Navigating Complexity: Understanding and Managing Challenging Behaviour Elementary modules, allowing our students to grasp each lesson quickly. The Navigating Complexity: Understanding and Managing Challenging Behaviour course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Navigating Complexity: Understanding and Managing Challenging Behaviour bundle, you really hit the jackpot. Here's what you get: Step by step Navigating Complexity: Understanding and Managing Challenging Behaviour lessons One to one assistance from Navigating Complexity: Understanding and Managing Challenging Behaviourprofessionals if you need it Innovative exams to test your knowledge after the Navigating Complexity: Understanding and Managing Challenging Behaviourcourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Navigating Complexity: Understanding and Managing Challenging Behaviour courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Navigating Complexity: Understanding and Managing Challenging Behaviour certificate and transcript on the next working day Easily learn the Navigating Complexity: Understanding and Managing Challenging Behaviour skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Navigating Complexity: Understanding and Managing Challenging Behaviour training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Navigating Complexity: Understanding and Managing Challenging Behaviour This course is suitable for anyone interested to further progress there career in: Level 2 Certificate in Understanding Behaviour that Challenges (RQF) TQUK Level 2 Certificate in Understanding Distressed Behaviour in Children (RQF) Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Navigating Complexity: Understanding and Managing Challenging Behaviour course, all you need is - A smart device A secure internet connection And a keen interest in Navigating Complexity: Understanding and Managing Challenging Behaviour Career path You will be able to kickstart your Navigating Complexity: Understanding and Managing Challenging Behaviour career because this course includes various courses as a bonus. This bundle is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Navigating Complexity: Understanding and Managing Challenging Behaviour career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

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24 Hour Flash Deal **33-in-1 Lean Project management Mega Bundle** Lean Project management Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Lean Project management package online with Studyhub through our online learning platform. The Lean Project management bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Lean Project Management course provides complete 360-degree training on Lean Project management. You'll get not one, not two, not three, but thirty-three Lean Project Management courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Lean Project management courses are yours for as long as you want them once you enrol in this course This Lean Project management Bundle consists the following career oriented courses: Course 01: Diploma in Lean Process and Six Sigma Course 02: Lean Six Sigma White Belt course Course 03: Six Sigma Green Belt Diploma Course 04: Six Sigma Black Belt - Advance Diploma Course 05: Project Management Course 06: Agile Project Management Diploma Course 07: The 5S Lean Methodology in Action Course 08: Cost Control Process and Management Course 09: Process Mapping: Toolkit Course 10: Process Improvement Course 11: Lean Leadership, Culture and Management - Online Diploma Course 12: Team Management Course 13: Operations and Time Management Course 14: Agile Scrum Master Certification Course 15: RCA: Root Cause Analysis Course 16: Strategic Planning and Implementation Course 17: Supply Chain Management Course 18: Lean Production, Logistics and Supply Chain Management Training Course 19: Lean Organisation Management Principles, Process and Techniques Course 20: Good Manufacturing Practices (GMP) Certification Course 21: Customer Relationship Management Course 22: Customer Service & Environment Course 23: Quality Management and Strategic Training - ISO 9001 Course 24: Project, Change, and Quality Management Course 25: Financial Modelling for Decision Making and Business plan Course 26: Art of Negotiation and Conflict Resolution Course 27: Environmental Engineering Course 28: Data Analysis & Forecasting Course 29: Stakeholder Management Course 30: Construction Project Management and Construction Cost Estimation Course 31: Governance and Risk Management: Navigating Corporate Strategies Course 32: Understanding Retail and Operations Management Strategies Course 33: Organizational Behaviour, HR and Leadership In this exclusive Lean Project management bundle, you really hit the jackpot. Here's what you get: Step by step Lean Project management lessons One to one assistance from Lean Project management professionals if you need it Innovative exams to test your knowledge after the Lean Project management course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all thirty-three Lean Project management courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Lean Project management certificate and transcript on the next working day Easily learn the Lean Project management skills and knowledge you want from the comfort of your home The Lean Project management course has been prepared by focusing largely on Lean Project management career readiness. It has been designed by our Lean Project management specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Lean Project management Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Lean Project management bundle course has been created with thirty-three premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Lean Project management Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Lean Project management Elementary modules, allowing our students to grasp each lesson quickly. The Lean Project management course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Lean Project management training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Lean Project management Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Lean Project management course, all you need is - A smart device A secure internet connection And a keen interest in Lean Project management Career path You will be able to kickstart your Lean Project management career because this course includes various courses as a bonus. This bundle is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Lean Project management Advanced Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

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Description: The Office Admin and Legal Secretary Diploma course teaches you the techniques and skills for managing an Office as Office Admin or managing the role of a legal secretary. You will learn administration management skills, organisational skills and essential office management skills. The course also covers the skills required for a legal secretary such as fundamental concepts of the legal office, billing, preparing legal documents, contracts, torts, real estate, family law, business law, telephone etiquette, meeting management and minute management and more Who is the course for? This course is ideal for those wanting to improve their base skills in office administrative tasks This course would be ideal people who want to start working as a receptionist, office administrator, office manager, administration assistant or secretary Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Office Admin and Legal Secretary Diploma is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Administrator support staff Administrative assistant Office managers Receptionist Office administrator Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Office Management Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Legal Secretary Introduction to Legal Secretary 00:15:00 Role of Legal Secretaries 00:15:00 General Duties and Day-to-Day Operations of a Legal Secretary 00:30:00 Record Keeping 00:30:00 Legal Writing Skills & Proofreading 00:15:00 Research Skills You Need to Know 00:30:00 Transcription, Editing & Correspondence to Judges 00:30:00 Legal System of UK 00:15:00 UK Court System 00:30:00 Meeting Management & Minute Taking Meeting Management 00:15:00 The Role of a Minute-Taker 00:15:00 The Skills of a Minute-Taker 00:30:00 Meeting Agreements 00:15:00 Minute Styles 00:30:00 What Do I Record? 00:30:00 Techniques for Preparing Minutes 00:30:00 The Minute Book 00:15:00 What to include/what to ignore 00:30:00 Motions and Resolutions 00:15:00 Method of recording minutes 00:30:00 Reasons for Meeting 00:30:00 What is a decision? 00:15:00 Minute Taking tips 00:30:00 Other Secretarial Roles and Responsibilities Working with Your Manager 01:00:00 Administrative Soft Skills 01:00:00 Effective Time Management 01:00:00 Tools of the Trade 01:00:00 Being an Effective Gatekeeper 00:15:00 Organizational Skills 00:15:00 Confidentiality Guidelines 00:15:00 Special Tasks 00:15:00 Legal Office Administration Ethical Considerations 00:10:00 The Basics 00:04:00 Client Relations 00:05:00 Dealing With Mail 00:05:00 File Management 00:03:00 Use Of Technology 00:06:00 Skills that Every Legal Secretary Should Have 00:06:00 What is Litigation 00:04:00 Delivery of Documents 00:04:00 Motions Prior to and During Trial 00:07:00 The Basics 00:04:00 The Essential Elements 00:03:00 Remedies for Breach of Contract 00:04:00 Customer Service Role Introduction To Customer Service 00:15:00 The Power of Positive Thinking in Customer Service 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Telephone Etiquette Aspects of Phone Etiquette 01:00:00 Using Proper Phone Language 01:00:00 Eliminate Phone Distractions 01:00:00 Inbound Calls 01:00:00 Outbound Calls 01:00:00 Handling Rude or Angry Callers 01:00:00 Handling Interoffice Calls 01:00:00 Methods of Training Employees 01:00:00 Correcting Poor Telephone Etiquette 01:00:00 Organizing Work Using MS Word Opening 01:00:00 Working with the Interface 01:00:00 Your First Document 01:00:00 Basic Editing Tasks 01:00:00 Basic Formatting Tasks 01:00:00 Formatting Paragraphs 00:01:00 Advanced Formatting Tasks 01:00:00 Working with Styles 01:00:00 Formatting the Page 01:00:00 Sharing Your Document 01:00:00 Proof Reading Introduction to Proofreading 00:15:00 What does a Proofreader do? 00:15:00 Proofreading 00:15:00 Proofreading Symbols 00:15:00 Proofreading on Paper & Screen 00:15:00 Strategies to Check for Specific Errors 00:15:00 Editing & Proofreading Strategies 00:15:00 Proofreading an Essay 00:15:00 Mock Exam Mock Exam- Office Admin and Legal Secretary Diploma 00:30:00 Final Exam Final Exam- Office Admin and Legal Secretary Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00