1125 Listening courses delivered Online

It is no secret that political views are leading to our society being more divisive than ever. Unfortunately, this can bleed into the workplace and create conflicts between co-workers faster than ever before. Yet it is so natural to have conversations about this ever-present topic with the people around us, and often, that means our co-workers. There are five guidelines to keep in mind before opening up a discussion around politics at work. This video outlines each one, along with tips on keeping things professional even when you disagree with your colleagues. This micro-learning video is a great for any human resources department to use as part of ongoing training programs for employees on maintaining a diverse and inclusive workplace. Learning Objectives Demonstrate the ability to initiate political discussions at work with respect for colleagues' consent, ensuring a comfortable environment for all participants.;Apply the principle of respecting personal boundaries, recognizing and adapting to varying comfort levels when engaging in political conversations with coworkers.;Employ active listening techniques and ask insightful questions to facilitate non-personal and inclusive political discussions that avoid demonization and foster mutual understanding.

Closing Techniques Certificate The Closing Techniques Certification is the ideal course decision, on the off chance that you have staff individuals who have obligation regarding deals in your business, especially for bringing deals to a close. Spread across 5 simple to-follow modules, understudies will acquire abilities in a huge number of zones, including understanding client practices and purchasing choices and building energy and validity with clients, giving them the instruments that they need to truly contribute towards the accomplishment of your business. What's Covered in the Course? The unmistakably organized modules of this course cover the accompanying territories in detail: Instructions to finalize a negotiation in a positive way, utilizing an assortment of strategies, like planning and speed; Tips on the best way to defeat the absolute most normal obstructions to deals and how to successfully persuade clients to change their negative responses into positive ones; Making and conveying attempts to sell something, including understanding various crowds and viably speaking with them; Step by step instructions to construct affinity, validity and trust with possible clients and beat their complaints, including the most well-known deals hindrances and how to get around them; The significance of strategically pitching and how to viably do it, to expand deals for the association; Beating false impressions or issues when selling and how to accentuate the advantages of the items and administrations in the best way and surpass client assumptions; An assessment of the brain research of purchasing, to give your representatives an understanding into a client's point of view, including the fundamental factors that impact a fruitful deal; The significance of good listening abilities, when bringing a deal to a close; Utilizing timing and addressing abilities in the correct manner, to bring a deal to a close in a successful way. What are the Benefits of the Course? There are an entire host of benefits to taking the Closing Techniques Certification for your workers, and they are as per the following: Your business will profit by having workers who are proficient about how to adequately bring a deal to a close and can show these abilities in their job; There are no passage necessities, so your representatives needn't stress over having the correct capabilities, to apply; Students will get a certify authentication in shutting methods, which is useful for their own future profession possibilities.

Course Description Get instant knowledge from this bite-sized TEFL (TESOL) Masterclass Part - 2 course. This course is very short and you can complete it within a very short time. In this TEFL (TESOL) Masterclass Part - 2 course you will get fundamental ideas of TEFL (TESOL), the key strategy of teaching receptive skills, teaching productive skills and so on. Enrol in this course today and start your instant first step towards teaching receptive skills. Learn faster for instant implementation. Learning outcome Familiarise with teaching receptive skills Understand teaching productive skills Gain in-depth knowledge of the teaching receptive skills Deepen your understanding of teaching productive skills Understand the lesson planning and creating materials How Much Do English Teachers Earn? Senior - £45,000 (Apprx.) Average - £33,000 (Apprx.) Starting - £20,000 (Apprx.) Requirement Our TEFL (TESOL) Masterclass Part - 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. TEFL (TESOL) Masterclass Part - 2 Teaching Receptive Skills: Reading 00:17:00 Teaching Productive Skills: Writing 00:15:00 Teaching Receptive Skills: Listening 00:16:00 Teaching Productive Skills: Speaking 00:14:00 Lesson Planning and Creating Materials 00:27:00 Assignment Assignment - TEFL (TESOL) Masterclass Part - 2 00:00:00

Innovation Project Management: Virtual In-House Training Companies need growth for survival. Companies cannot grow simply through cost reduction and reengineering efforts. This program describes the relationship that needs to be established between innovation, business strategy, and project management to turn a creative idea into a reality. We will explore the importance of identifying the components of an innovative culture, existing differences, challenges, and the new set of skills needed in innovation project management. Companies need growth for survival. Companies cannot grow simply through cost reduction and reengineering efforts. Innovation is needed and someone must manage these innovation projects. Over the past two decades, there has been a great deal of literature published on innovation and innovation management. Converting a creative idea into reality requires projects and some form of project management. Unfortunately, innovation projects, which are viewed as strategic projects, may not be able to be managed using the traditional project management philosophy we teach in our project management courses. There are different skill sets needed, different tools, and different life-cycle phases. Innovation varies from industry to industry and even companies within the same industry cannot come to an agreement on how innovation project management should work. This program describes the relationship that needs to be established between innovation, business strategy, and project management to turn a creative idea into a reality. We will explore the importance of identifying the components of an innovative culture, existing differences, challenges, and the new set of skills needed in innovation project management. What you Will Learn Explain the links needed to bridge innovation, project management, and business strategy Describe the different types of innovation and the form of project management each require Identify the differences between traditional and innovation project management, especially regarding governance, human resources management challenges, components of an innovative culture and competencies needed by innovation project managers Establish business value and the importance of new metrics for measuring and reporting business value Relate innovation to business models and the skills needed to contribute in the business model development Recognize the roadblocks affecting innovation project management and their cause to determine what actions can be taken Determine the success and failure criteria of an innovation project Foundation Concepts Understanding innovation Role of innovation in a company Differences between traditional (operational) and strategic projects Innovation management Differences between innovation and R&D Differing views of innovation Why innovation often struggles Linking Innovation Project Management to Business Strategy The business side of innovation project management The need for innovation targeting Getting close to the customers and their needs The need for line-of-sight to the strategic objectives The innovation enterprise environmental factors Tools for linking Internal Versus External (Co-creation) Innovation Open versus closed innovation Open innovation versus crowdsourcing Benefits of internal innovation Benefits of co-creation (external) innovation Selecting co-creation partners The focus of co-creation The issues with intellectual property Understanding co-creation values Understanding the importance of value-in-use Classification of Innovations and Innovation Projects Types of projects Types of innovations Competency-enhancing versus competency-destroying innovations Types of innovation novelty Public Sector of Innovation Comparing public and private sector project management Types of public service innovations Reasons for some public sector innovation failures An Introduction to Innovation Project Management Why traditional project management may not work The need for a knowledge management system Differences between traditional and innovation project management Issues with the 'one-size-fits-all' methodology Using end-to-end innovation project management Technology readiness levels (TRLs) Integrating Kanban principles into innovation project management Innovation and the Human Resources Management Challenge Obtaining resources Need for a talent pipeline Need for effective resource management practices Prioritizing resource utilization Using organizational slack Corporate Innovation Governance Types of innovation governance Business Impact Analysis (BIA) Innovation Project Portfolio Management Office (IPPMO) Using nondisclosure agreements, secrecy agreements, confidentiality agreements, and patents Adverse effects of governance decisions Innovation Cultures Characteristics of a culture for innovation Types of cultures Selecting the right people Linking innovation to rewards Impact of the organizational reward system Innovation Competencies Types of innovation leadership The need for active listening Design thinking Dealing with ambiguity, uncertainty, risks, crises, and human factors Value-Based Innovation Project Management Metrics Importance of innovation project management metrics Understanding value-driven project management Differences between benefits and value - and when to measure Traditional versus the investment life cycle Benefits harvesting Benefits and value sustainment Resistance to change Tangible and intangible innovation project management metrics Business Model Innovation Business model characteristics Impact of disruptive innovation Innovation Roadblocks Roadblocks and challenges facing project managers Ways to overcome the roadblocks Defining Innovation Success and Failure Categories for innovation success and failure Need for suitability and exit criteria Reasons for innovation project failure Predictions on the Future of Innovation Project Management The Six Pillars of changing times Some uses for the new value and benefits metrics

This course has a simple objective: to help gain appointments with potential clients. In most consultative selling situations clients won't commit to purchases over the telephone. This means setting up a meeting to discuss the options with them face-to-face. But getting 'face time' can be tricky. This practical workshop can help. Participants will acquire essential tools, skills and methods; discuss specific organisational issues; and identify areas for improvement. They will discover how to: Increase their effectiveness through proper preparation Construct attention-grabbing opening statements Help potential clients feel comfortable agreeing to a meeting Develop tactics for responding to difficult excuses and objections Stress the benefits of a face-to-face consultation Develop and enhance their questioning and listening skills Prevent customers cancelling booked appointments 1 Introduction to appointment setting Key trends that have changed the way people buy today - and will buy tomorrow Why many sales people avoid picking up the phone The difference that makes a difference - what makes a good appointment-maker? 2 Before you pick up the telephone It all starts with a plan... Who and what to focus our attention How much research should we undertake and why? Setting primary and secondary objectives 3 Making your approach Key considerations Every call is an opportunity - creating a positive mind-set Using a structured approach Using partnership language 4 Gaining an insight into the customer's needs How to quickly 'tune in' to your customers, so that you can serve them more easily Developing speech patterns that put customers at their ease Using effective questioning and listening skills Finding and building pain points 5 Dealing with excuses and objections Pre-empting potential excuses Developing techniques for responding to client objections Keeping the door open for future contact 6 Securing the appointment Selling the benefits of a consultancy meeting Techniques for avoiding cancelled appointments Gaining commitment 7 Action plans Course summary and presentation of action plans

How to protect your cash flow In the current economic climate more and more companies are finding that their customers are taking longer to pay - or are not even paying at all. As cash flow is key to the survival of any business, effective debt collection tactics are vital for all businesses. This workshop concentrates on the telephone skills and techniques you can use to achieve the most positive outcome in any debt collection situation - payment of money owed, as soon as possible, whilst keeping the collection cost as low as possible. The course will help you: Understand your debtors and communicate with them accordingly Develop a strategy for more effective debt collection Make every call count Handle difficult calls Reduce the amount of time you need to spend on chasing payment Increase your collection rates 1 The debt collection process Understanding the reasons behind payment default Looking at the debt situation from the customer's point of view Developing a strategy for effective debt collection 2 Advanced telephone communication skills Techniques for speaking to the person responsible for paying the debt How to gain the customer's trust when discussing debt Telephone collection skills best practice Key phrases that keep the conversation positive and open 3 Questioning and listening skills for gathering information Different types of question Using high-gain questions to uncover key information Active listening that will help you understand what customers are really saying Leading with examples and high-impact questions Summarising and restating 4 Overcoming objections and excuses Identifying objections Preparing suitable responses Probing objections and ways to overcome them 5 Gaining commitment and ending the call Learn how to negotiate an agreement to suit both parties Summarising actions for you and the customer Ending the call professionally 6 Dealing with difficult and challenging situations Understand different personality types The correct way to respond to an upset customer Ways to calm angry customers (and handle verbal attacks) 7 Action plans Course summary and presentation of action plans

In a fast-paced world where stress and anxiety plague our daily lives, the need for mindfulness and meditation has never been more critical. Recent reports highlight a surge in meditation-related issues across the UK, emphasising the urgency for a comprehensive solution. Our "Mindfulness and Meditation Masterclass" stands as a beacon of tranquillity, offering a holistic approach to mental well-being. This Mindfulness and Meditation Masterclass is meticulously designed to address the challenges of modern life, providing a transformative journey towards self-discovery and inner peace. This Mindfulness and Meditation Masterclass Bundle Consists of the following Premium courses: Course 01: Mindfulness and Self Control Course 02: Yoga & Meditation Course 03: Using Mindfulness at Work for Productivity Course 04: Mental Health with Positive Psychology Course 05: Arts Therapy and Therapeutic Art Course 06: Acceptance and Commitment Therapy (ACT): Transform Lives Through Mindfulness Course 07: Mindfulness, Yoga & Meditation Course 08: Compassion Focused Therapy Course 09: Social Anxiety Therapy Course 10: Overcome Overthinking and Worrying Course 11: Meditation & Mindfulness Course 12: Cognitive Behavioural Therapy (CBT) Training Course 13: The Power of Thoughts Course 14: Mindful Listening Course 15: Overcoming OCD with Mindfulness & CBT Course 16: Diploma in Alternative Medicine Course 17: Applied Meditations by Marcus Aurelius : Philosophy of a Stoic Course 18: Mindfulness Training: The Lost Art of Being Present Course 19: Overcoming Bipolar Disorder Course 20: Overcoming Complex PTSD 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Effective Communication Skills Diploma Course 02: Business Networking Skills Course 03: Influencing and Negotiation Skills Course 04: Delegation Skills Training Course 05: Time Management Course 06: Leadership Skills Training Course 07: Decision Making and Critical Thinking Online Course Course 08: Emotional Intelligence and Social Management Diploma Course 09: Assertiveness Skills Course 10: Touch Typing Complete Training Diploma Learning Outcomes: Upon completion of this Health and Wellbeing Essentials: Holistic Living bundle, you should be able to: Master mindfulness for enhanced self-control and emotional resilience. Apply yoga and meditation techniques for holistic well-being. Boost productivity at work through the integration of mindfulness. Cultivate positive mental health using principles of positive psychology. Harness the therapeutic benefits of art for emotional expression and healing. Transform lives with Acceptance and Commitment Therapy (ACT) principles. Embark on a voyage through various therapeutic modalities, from traditional practices like Yoga and Meditation to cutting-edge approaches such as Acceptance and Commitment Therapy (ACT). Immerse yourself in the wisdom of Marcus Aurelius' Stoicism and learn to harness the power of thoughts through Cognitive Behavioural Therapy (CBT). From conquering social anxiety to overcoming overthinking, each module equips you with practical tools to navigate life's complexities. Join us on the Mindfulness and Meditation Masterclass to rediscover the lost art of being present, unlocking a profound understanding of the mind and laying the foundation for a more fulfilling life. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals striving for work-life balance and increased productivity. Anyone facing challenges related to anxiety, stress, or overthinking. Individuals interested in alternative medicine and holistic healing. Those seeking to overcome social anxiety or bipolar disorder. Anyone fascinated by the philosophy of Stoicism and applied meditations. Individuals looking to navigate complex PTSD with mindfulness. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Mindfulness and Meditation Masterclass course, all you need is - A smart device A secure internet connection And a keen interest in Mindfulness and Meditation Career path Meditation and Mindfulness Coach - •30,000 to •50,000. Alternative Medicine Practitioner - •35,000 to •60,000. Mental Health and Well-being Consultant - •40,000 to •70,000. Yoga Instructor and Therapist - •25,000 to •40,000. Arts Therapist - •35,000 to •55,000. Cognitive Behavioural Therapist - •45,000 to •75,000. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Give a compliment to your career and take it to the next level. This Arabic will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Arabicbundle will help you stay ahead of the pack. Throughout the Arabicprogramme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Arabic course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Arabic Bundle Consists of the following Premium courses: Course 01: Read and Write Arabic Course Course 02: Arabic Tayseer Masterclass Course 03: Arabic Tayseer - Learn the Basics of Arabic Alphabet Course 04: Speed Reading Course 05: The Formula to Talk with Strangers Course 06: Working Effectively Across Cultures Course 07: Personal and Networking Skills Course 08: Listening Masterclass Course 09: Cross-Cultural Awareness Training Course 10: Goal Setting Masterclass Course 11: Resilience Masterclass Enrol now in Arabic to advance your career, and use the premium study materials from Apex Learning. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Arabic expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Course Curriculum: Section 01: Introduction Section 02: Read Arabic Section 03: Write Arabic CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements This course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Read and Write Arabic Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Health and Social Care Training Course Online The bundle Health and Social Care Training Course is designed to help you build relationships with employers who provide Health and Welfare services throughout your studies. This fully supported distance learning program is for you if you are looking for your first job or want to grow in your existing wellbeing and social care management profession. With our help, take the first significant step toward reaching your full potential now. The purpose of the Health and Social Care Training Course qualification is to help students understand policy, management theory, and practice in health and social care. It allows students to engage with the challenges that professionals, service users, and policymakers face in their own country. It will provide knowledge that will help you work as an effective manager in the hospital/social care industry. Learning Outcomes After completing this course, you will be able to: Describe the fundamentals of health and social care management. Describe the concepts and principles of the NHS. Describe care and support planning. Know the importance of Person-centred Care. Develop effective communication and listening skills. Describe the concepts of Equality, Diversity and Rights concerning Health and Social Care. Maintain health and safety regulations. Know about safeguarding in Health and social care. Identify social risk and needs in health & social care. The Health and Social Care Training Course combines theoretical and practical knowledge in the field of health & social care. The qualification will develop and improve knowledge and skills in areas such as change leadership, effective performance, planning and accountability, development, and team leadership. Learners will be prepared for a lot of occupations in health care administration and/or management. Identify characteristics of good research design in health or social care, and then apply research techniques, collect, and analyse data to complete a health or social care research project. Courses are Included in This Health and Social Care Training Course Bundle Course Course 01: Health and Social Care Course 02: Adults Support Worker Course Course 03: Level 2 Youth Work Certificate Course Course 04: Social Worker: Social Work Diploma Course 05: Adults Support Worker Course [ Note: Free PDF certificate as soon as completing Health and Social Care Training Course] Health and Social Care Training Course Course Curriculum of Health and Social Care Training Course Module 01: A Quick Overview of Health and Social Care Module 02: Understanding Healthcare Module 03: Understanding Social Care Module 04: The UK Health System Module 05: Care and Support Planning Module 06: Person-Centred Care Module 07: Communication in Health and Social care Module 08: Developing Effective Communication Skills Module 09: Developing Listening Skills Module 10: Understanding the Promotion of Equality, Diversity and Rights in Health and Social Care Setting Module 11: Responsibilities for Health and Safety Module 12: Safeguarding in Social Care Module 13: Identifying Social Risk and Needs in Health Care Assessment Method of Health and Social Care Training Course After completing each module of Health and Social Care Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Health and Social Care Training Course After completing the MCQ/Assignment assessment for Health and Social Care Training Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Health and Social Care Training Course This Health and Social Care Training Course has been professionally designed for motivated learners who want to learn the latest industry-specific information on health and social care management. Requirements Health and Social Care Training Course There are no specific requirements for Health and Social Care Training Course because it does not require any advanced knowledge or skills. Career path Health and Social Care Training Course Health and Social Care Training Course will open doors and lead you to a wide range of sectors. Here are a few options: Occupational Therapist: £25,000 - £45,000 per year Psychologist: £20,000 - £55,000 per year Social Worker: £23,000 - £45000 per year Care Worker: £15,000 - £22,000 per year Certificates Certificate of completion Digital certificate - Included

This Caring for Children - Level 1 provides an understanding of the knowledge and skills required to care for young children. It covers the growth, learning, and development of children. There are also modules to help with self-development. Through this Caring for Children - Level 1 course you will learn how to help children in developing their communication and language skills, the health and safety guidance involved in caring for children, how play can help a child's learning and development and how to respect and value children as individuals. Learning Outcomes After completing this Caring for Children - Level 1 course, learner will be able to: Understand how play can help a young child to gain confidence. Gain skills for communicating with a young child Gain a thorough understanding of growth and development of young children Understand Human Growth and Development Know how to respect and value Children Understand healthy eating for families Why Choose Level 1 Award In Caring for Children Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Caring for Children Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. ***Others Benefits of Caring for Children - Level 1 Course: Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course] **Caring for Children - Level 1** Detailed Course Curriculum Module 1: Confidence Building for the Young Child Through Play know the Support a Young Child Needs to Gain Confidence Through Play know How to Encourage a Young Child to Express Their Feelings Through Play Module 2: Listening to and Talking with a Young Child Know Skills for Communicating with a Young Child Understand Activities that will Develop a Child's Talking and Listening Skills Module 3: Growth and Development of Young Children know About Factors Which Influence Growth and Development of Children From Birth to 5 Years 11 Months know How to Support Growth and Development of Children Module 4: Human Growth and Development know About Human Growth and Development know Factors That Affect Human Growth and Development Module 5: Respecting and Valuing Children Know How to Respect and Value Children as Individuals Understand Ways to Respect and Value Children Know that Children Have Rights Module 6: Healthy Eating for Families Understand the Importance of a Balanced Diet Know About Good Eating Habits for Families Know Special Food Requirements for Groups and Individuals Know How to Store and Handle Food safely Assessment Method After completing each module of the Caring for Children - Level 1 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Caring for Children - Level 1 course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? **Caring for Children - Level 1** This Caring for Children - Level 1 course is for anyone who is considering a career in caring for children. It could also help you re-engage with learning and remove barriers to entering the childcare workforce. Requirements **Caring for Children - Level 1** There are no specific requirements for this Caring for Children - Level 1 course because it does not require any advanced knowledge or skills. Career path **Caring for Children - Level 1** This Caring for Children - Level 1 course provides an ideal route into a career in child care and results in a fully recognised qualification, with a number of progression routes to higher level child care and teaching assistant qualifications. Certificates Certificate of completion Digital certificate - Included