1125 Listening courses delivered Online

This course is designed to enhance the speaking and conversational skills of adult learners in English. Through a combination of interactive activities, discussions, and real-life scenarios, participants will develop the confidence and fluency needed to engage in various social and professional situations. Emphasis will be placed on improving pronunciation, expanding vocabulary, and refining grammar structures to communicate effectively in English.  Course Duration: 10 weeks (20 sessions) Course Objectives: By the end of this course, participants will: 1. Improve their overall speaking fluency and accuracy in English. 2. Enhance their listening skills to understand and respond appropriately in conversations. 3. Expand their vocabulary and idiomatic expressions for effective communication. 4. Develop confidence in speaking English in social and professional settings. 5. Gain a deeper understanding of cultural nuances and non-verbal communication in English-speaking countries. Course Outline: Week 1: Introduction to Conversational English - Icebreaker activities to get to know each other - Assessing participants' current speaking level - Setting personal goals for the course Week 2: Pronunciation and Intonation - Identifying common pronunciation challenges - Practicing correct stress and intonation patterns - Role-playing exercises for clear communication Week 3: Everyday Conversations - Engaging in small talk and greetings - Discussing personal interests and hobbies - Describing daily routines and activities Week 4: Travel and Tourism - Asking for directions and recommendations - Role-playing scenarios at airports, hotels, and tourist attractions - Vocabulary related to travel and cultural experiences Week 5: Socialising and Networking - Discussing personal and professional backgrounds - Participating in group discussions and debates - Practicing active listening and turn-taking in conversations Week 6: Business Communication - Presenting ideas and opinions in a professional setting - Negotiating and persuading effectively - Writing and delivering effective elevator pitches Week 7: Job Interviews and Resume Building - Preparing for job interviews in English - Practicing common interview questions and answers - Crafting a compelling resume and cover letter Week 8: Public Speaking and Presentation Skills - Overcoming public speaking anxiety - Structuring and delivering engaging presentations - Using visual aids and body language effectively Week 9: Cultural Awareness and Non-verbal Communication - Understanding cultural differences in communication - Interpreting body language and gestures - Role-playing cross-cultural scenarios Week 10: Real-life Simulations - Applying all learned skills in real-life scenarios - Group discussions and feedback sessions - Reviewing progress and setting future language goals Note: This syllabus is a guideline and can be customised based on the specific needs and preferences of the participants. You can opt in and out of different modules. 

Start your career teaching English abroad with our accredited TEFL certification course. Learn effective instruction methods, linguistics, materials development, and more. Gain practical experience with teaching workshops. Earn a globally recognized TEFL certificate to work as an English teacher overseas.

Diploma in Elderly Care Description: Do you want to provide expert care and support for your elderly loved ones? Are you considering a career in social care? This Diploma in Elderly Care is designed to introduce the role and responsibilities of an elderly carer, helping you gain the practical skills and knowledge you need to meet the psychosocial and well-being needs of vulnerable elder people. Whether you're a live-in carer, or are considering working in a nursing home, this elderly care course aims to train you how to care for older people in all working environments. You will learn how to provide support for vulnerable people who can no longer live independently, and will explore the difficulties and challenges you will face while caring for elderly adults. Key topics include health and safety, outdoor activities and common illnesses. You'll also learn how to care for elderly people suffering from dementia. Enrol in this online course today and kickstart your career in health and social care. Course Preview Who is this Elderly Care course for? Care professionals who want to improve their elderly care skills and management. People who have the interest to become part of the geriatric/elderly care. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test for the old version of this course, and no test is required for updated version. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career path: The Diploma in Elderly Care is a useful qualification to possess, and would be beneficial for the following careers: Ageing Services Administrators Caregivers Geriatric Care Experts Geriatric Case Managers Social Workers Updated Version - Diploma in Elderly Care Module 1 Dealing And Caring Elderly Module 1 Dealing And Caring Elderly 00:15:00 Module 2 Risk Factors Module 2 Risk Factors 00:11:00 Module 3 Safeguarding The Health Of The Elderly Module 3 Safeguarding The Health Of The Elderly 00:18:00 Module 4 Caring for Elderly Diagnosed of Dementia Module 4 Caring for Elderly Diagnosed of Dementia 00:40:00 Module 5 Top Outdoor Elderly Activities Module 5 Top Outdoor Elderly Activities 00:14:00 Module 6 The Basics Of Caring For The Elderly Pressure Sores Module 6 The Basics Of Caring For The Elderly Pressure Sores 00:11:00 Module 7 Mental Health Basics Module 7 Mental Health Basics 00:09:00 Module 8 Effective Caring For Your Elderly Relative Home Help Module 8 Effective Caring For Your Elderly Relative Home Help 00:20:00 Module 9 Are you Resilient Module 9 Are you Resilient 00:14:00 Module 10 Caring For The Elderly- A Stressful Job Module 10 Caring For The Elderly- A Stressful Job 00:25:00 Module 11 Healthy Relationships Module 11 Healthy Relationships 00:09:00 Module 12 Listening To Your Parents Even Now Module 12 Listening To Your Parents Even Now 00:21:00 Module 13 The Caregiver Enemy No 1 Module 13 The Caregiver Enemy No 1 00:14:00 Module 14 Taking Care Of Yourself As Well As The Elderly Vacation And Respite Module 14 Taking Care Of Yourself As Well As The Elderly Vacation And Respite 00:15:00 Assignment Assignment - Diploma in Elderly Care 2 weeks Certificate and Transcript Order Your Certificates and Transcripts 00:00:00 Old Version - Diploma in Elderly Care Introduction To Guide To Dealing And Caring Elderly 01:00:00 Caring For Elderly Parents or Relatives While Keeping Your Money 00:30:00 How To Handle Bad Behaviour Problems By Elderly Parents 00:30:00 Effective Caring For Your Elderly Relative's: Home Help 00:30:00 Going to A Better Place 00:15:00 Listening to Your Parents Even Now 00:30:00 Way To Improve Quality Of Life For Your Senior 00:30:00 The Basics Of Caring For The Elderly: Pressure Sores 00:30:00 The Golden Rule Of Caring For The Elderly Revealed! 00:30:00 Caring for Elderly Diagnosed of Dementia 02:00:00 The Greatest Loss Of Them All 00:30:00 Watching Your Step: Avoiding And Dealing With Falls Whilst Caring For The Elderly 00:30:00 Caring For The Elderly- A Stressful Job 00:30:00 4 Most Common Ailments Affecting The Elderly 01:00:00 Top Outdoor Elderly Activities 00:30:00 Safeguarding The Health Of The Elderly 00:30:00 Taking Care Of Yourself As Well As The Elderly: Vacation And Respite 00:30:00 The Caregiver's Enemy No.1 00:15:00 Mental Health Basics 00:30:00 Are you Resilient 00:30:00 Take Good Care of Yourself 00:30:00 Healthy Relationships 00:30:00 Risk Factors 00:30:00 When Do You Need to See a Professional? 00:30:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Diploma in Elderly Care 00:20:00 Final Exam Final Exam- Diploma in Elderly Care 00:20:00

Introduction: Dealing with consumer objections is a huge part of any sales position. Not every customer is going to be easily convinced that your product is best for them, and they may come up with numerous objections to the sale. Part of your job is to seriously address these concerns, taking the time to thoroughly understand each one. Only then can you go through the steps that you need to take, in order to overcome them, convincing the customer that your product is the best one for their unique needs. This course goes into detail regarding how to handle sales objections throughout your career. It begins by giving you an overview of the preliminary skills that you need to master, before you can begin handling any customer concerns. Next, we will review the most common types of objections that you can expect to encounter, along with a few quick tips on how to overcome them. We will also cover more general techniques that can be applied to other types of objections. Finally, we review ways in which to handle complaints, which are essentially objections from customers, once the sale has been completed. What You will Learn: Why you need to develop credibility early on in the sales process How to overcome misunderstandings and scepticism regarding a product; The importance of asking questions, when dealing with customer objections Why you need to tackle the biggest objection first The role of listening in handling complaints The best strategies to use, when dealing with objections or complaints from existing customers Benefits of taking this Course Learning important communication skills that you need, in order to close sales Learning how to address issues, such as customer indifference to your product Understanding the important role that honesty plays in the sales process Understanding why you need to develop a keen sense of empathy, when dealing with customers Learning how and when to follow up with your customers Course Modules/Lessons Module 1: Developing Preliminary Skills Module 2: Types of Objections Module 4: Handling Complaints

The GCSE English Essentials course is designed to help students master essential language skills for exam success and beyond. The course covers important English topics, such as literary analysis, academic writing, persuasive argumentation, vocabulary building, text evaluation, opinion articulation, and Standard English conventions.

Being able to effectively manage upset customers and their complaints is a key skill in any organisation. Quite often this trying time with customers can be the make or break of a customer relationship as well as negative word of mouth. Split into 12 bite-sized 10-minute videos each with a workbook, you will find this course both down to earth and easy to apply.

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want With our extensive course, you can enhance your business communication skills by mastering the essential techniques to convey your message with clarity and professionalism. This course will make you capable of building strong professional relationships and achieving your business objectives. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the communication process Know barriers to effective communication Understand the role of active listening Know the role of body language Learn how to write effective emails Understand various questioning techniques Know basic grammar for business writing Learn how to fix common word choice errors Understand the verb tenses and basic grammar for business writing Learn how to write emails to co-workers of managers Why Business Communication Course right for you? This extensive course is designed for those who want to understand sentence clauses and fragments, conjunctions, Monroe's motivated sequence, and various questioning techniques. You will learn the role of body language, understand how to write effective emails, and everything about attention interest desire action tool. In addition, you will have a broad understanding of basic grammar for business writing, steps to fix common word choice errors, and verb tenses. This course will teach you common grammar mistakes to avoid, proofreading, and steps to write a cold email pitch, and write an email to potential clients. By the end of the course, you will gain skills and knowledge in business communication and learn how to fix common word choice errors. This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Business Communication Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction Communication Process Communication Process Barriers of Effective Communication Barriers of Effective Communication Monroe's Motivated Sequence Monroe's Motivated Sequence Various Questioning Techniques Various Questioning Techniques Role of Active Listening Role of Active Listening Role of Body Language Role of Body Language Writing Effective Emails Writing Effective Emails Attention Interest Desire Action Tool Attention Interest Desire Action Tool Who should take this course? This comprehensive course is suitable for those who want to master business communication skills, verb tenses and process to fix common word choice errors. It is ideal for those who want to pursue their career in the field of business communication. Entry Requirements There are no academic entry requirements for this business communication course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This business communication course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Are you interested in a career in therapy and psychology-related topics? Are you currently studying psychology or counselling? Or do you have a passion for psychodynamic psychotherapy? Our Psychodynamic Psychotherapy course teaches everything you need to get started in this industry. This course will help you to obtain the necessary skills and knowledge to work with people who struggle with mental health issues and day-to-day challenges. This Psychodynamic Psychotherapy course is designed to equip you with the essential knowledge of approaches and useful techniques in psychotherapy. You will learn how to become a psychodynamic psychotherapist and also familiarise with new techniques which you can use to advance your career prospects in this field. Throughout this course, you will be guided step-by-step on how to build the key skills needed to become a psychodynamic psychotherapist or coach who specialises in using psychodynamic approaches at work. What you'll learn Approaches & Useful Techniques in Psychotherapy How Psychodynamic Psychotherapy works How to set up a therapeutic session The difference between 'Brief Therapy' and 'Long-term' treatment How to ask for a 'consent' and much more! Requirements Having an interest in Psychology or Psychotherapy related fields Who this course is for: Anyone who is interested in therapy and psychology-related topics Anyone who started their psychology or counselling studies Anyone who wants to understand what is 'Psychodynamic Psychotherapy' Introduction About the Tutor FREE 00:02:00 About the Course 00:04:00 What is Psychodynamic Psychotherapy? 00:10:00 What is Psychoanalytic Psychotherapy & Psychoanalysis? 00:14:00 How does Psychodynamic Psychotherapy work? 00:08:00 Core Principles of Psychodynamic Psychotherapy 00:11:00 The Purpose & the Goals 00:06:00 What is Psychodynamic Psychotherapy used for? (substance use, depression, PTSD) 00:12:00 Levels of Awareness Consciousness and the Unconscious 00:10:00 Psychodynamic Psychotherapy and the Unconscious 00:07:00 Defence Mechanisms / Psychological Defences: Denial 00:10:00 12. Repression 00:10:00 13. Rationalisation 00:06:00 14. Reaction Formation 00:09:00 15. Projection 00:08:00 16. Displacement 00:05:00 17. Regression 00:08:00 18. Sublimation 00:06:00 Conducting a Psychotherapy Session The Importance of a Therapeutic Relationship 00:06:00 Creating a Safe Place 00:09:00 Informed Consent (Beginning of the Treatment) 00:07:00 Setting Frame & Boundaries 00:10:00 Conducting an Assessment 00:11:00 Goal Setting with the Client 00:08:00 Therapist and the Client in Psychodynamic Psychotherapy Listening in Psychodynamic Therapy (Empathic Listening) 00:08:00 Transference 00:10:00 Countertransference 00:07:00 Techniques in Psychodynamic Therapy Free Association 00:07:00 Symbolism & Interpretation 00:05:00 Dream Interpretation - part 1 00:05:00 Dream Interpretation - part 2 00:11:00 What Else You Need to Know Sessions - how long, how often, how many? 00:08:00 Short-Term / Brief Psychodynamic Therapy 00:10:00 When do we 'end' Psychotherapy? 00:12:00 Medication and Therapy 00:07:00 Thank You & Good Bye! 00:03:00 Bonus Section Additional Techniques in Psychotherapy 00:12:00 Stress- & Anger Management in Psychotherapy 00:12:00 Acceptance & Commitment Therapy (ACT) 00:17:00

Limited Time Offer | 11-in-1 Bundle | CPD QS Certified | 115 CPD Points | Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift | Lifetime Access | Enrol Now

This fully supported distance learning program is for you if you are looking for your first job or want to grow in your existing Health and Social Care management profession. With our help, take the first significant step toward reaching your full potential now. Our Health and Social Care is designed to help you gain knowledge and basic professional employability skills in these fields. The course will give information that will support your capacity to operate as successful management in the hospital or social care business. It also provides both theoretical and practical knowledge in Health and Social Care professions. Professionals have designed this course to help you learn fast and efficiently, at your own speed and convenience. Learning Outcomes After completing this course, you will be able to: Describe the fundamentals of Health and Social Care management. Describe the concepts and principles of the NHS. Describe care and support planning. Know the importance of Person-centred Care. Develop effective communication and listening skills. Describe the concepts of Equality, Diversity and Rights. Maintain health and safety regulations. Know about safeguarding in social care. Identify social risk and needs in health care. Why Choose Health and Social Care Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Main Course: Health and Social Care ***Free Course*** Course 01: Adults Support Worker Course ***Others Included Free 2 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] ***Health and Social Care*** Course Curriculum Module 1: A Quick Overview of Health and Social Care The Difference Between Healthcare and Social Care Healthcare Overview Social Care Overview Important Terminology Module 2: Understanding Healthcare Defined Healthcare Who Provides Healthcare? What are Primary, Secondary and Tertiary Care? Where is Healthcare Provided? Healthcare Rights and Choices Continuing Healthcare (CHC) Module 3: Understanding Social Care What is Social Care? Who is Entitled to Social Care? Who Provides Social Care? How Do I Access Social Care? Where Can I Get Information and Advice about Social Care? Social Care Needs Assessments Eligibility for Social Care Module 4: The UK Health System What is the NHS Key Concepts and Principles of the NHS The Emotional Environment The Indoor Environment The Outdoor Environment Module 5: Care and Support Planning What is Care and Support Planning? How will I be Involved in the Care and Support Planning Process? What If I Lack the Capacity to Take Care of and Support Planning Decisions? What will My Care and Support Plan Cover? Can My Care and Support Plan be Connected to Other Plans? Will My Care and Support Plan be Reviewed? Module 6: Person-Centred Care What is Person-centred Care? The Importance of Person-centred Care The Evolution of the Person-centred Care Putting Person-centred Care into Practice Module 7: Communication in Health and Social care The Communication Cycle Forms of Communication Contexts of Communication Barriers to Communication Overcoming Barriers to Communication Module 8: Developing Effective Communication Skills Communicating Effectively The Benefits of Effective Communication Module 9: Developing Listening Skills Active Listening Skills Responding to Feelings Tips for Becoming a Better Listener What is Said and What is Heard Module 10: Understanding the Promotion of Equality, Diversity and Rights in Health and Social Care Setting Health and Social Care: Equality, Diversity and Rights Discrimination and Its Types Importance of Preventing Discrimination Module 11: Responsibilities for Health and Safety Describe Potential Hazards in Health and Social Care Environments Classification of Hazards Route of Entry Adverse Effects Injury or Harm Poor Standards of Care Module 12: Safeguarding in Social Care What is Safeguarding? Who Do the Safeguarding Duties Apply to? What Safeguarding Duties Does the Local Authority Have? Adult Safeguarding Which Adults Might Require Safeguarding? Safeguarding Responsibilities - a Stepped Approach The Six Safeguarding Principles Role of Good Communication in Safeguarding Module 13:Identifying Social Risk and Needs in Health Care Identifying Social Risks and Needs Principles for Primary Screening Primary Screening Tools Leveraging Secondary Data for Risk Assessment Ongoing Challenges with Screening Implementation Recommendation for Continued Exploration ----------------------------- ***Adults Support Worker course*** Course Curriculum Module 01: Introduction to Adults Support Worker Module 02: Introduction to Psychology of Older Age - Part I Module 03: Psychology of Older Age - Part II Module 04: Impact of Mental Health in the Old Age Module 05: Dealing with Life Module 06: Enhancing Health And Wellbeing Assessment Method After completing each module of the Health and Social Care, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Health and Social Care Management has been professionally designed for motivated learners who want to learn the latest industry-specific information on health and social care management. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included