Register on the Telesales Executive Training today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The Telesales Executive Training is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Telesales Executive Training Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Telesales Executive Training, all you need is a passion for learning, A good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Telesales Executive Training Module 01: Introduction to Tele Sales Executive Training 00:25:00 Module 02: All About Telemarketing 00:20:00 Module 03: Elevate Sales on Telephone 00:25:00 Module 04: Prospective Telephone-Sales Expert 00:25:00 Module 05: The Right Words and Phrases to Use on a Sales Call 00:25:00 Module 06: Preparing The Call 00:25:00 Module 07: Opening The Call 00:25:00 Module 08: Structuring The Call 00:25:00 Module 09: Verbal Communication Skills 00:30:00 Module 10: Dealing with Objections 00:30:00 Module 11: Closing the Sale/ Gaining Commitment 00:30:00 Module 12: Dealing with Rejection 00:25:00 Module 13: Close a Sale Call 00:20:00 Module 14: Increasing your Earnings by Expanding Sales 00:30:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
ð Unlock Your Emotional Potential with the Emotional Mastery Certification Course! ð Are you ready to take control of your emotions and transform your life? Introducing the Emotional Mastery Certification Course - the ultimate guide to understanding, managing, and mastering your emotions for a happier, more fulfilled life! ð Why Emotional Mastery? Emotions are the driving force behind our actions and decisions. Mastering them empowers you to navigate life's challenges with resilience, build healthier relationships, and achieve unparalleled success. Our comprehensive course is designed to equip you with the skills and knowledge needed to achieve emotional mastery in every aspect of your life. ð What You'll Learn: Self-Awareness: Dive deep into understanding your emotions and the underlying triggers that influence your behavior. Emotional Regulation: Learn powerful techniques to manage stress, anxiety, and other challenging emotions, enabling you to respond thoughtfully in any situation. Empathy and Connection: Develop strong interpersonal skills, enhance your empathy, and build meaningful connections with others. Conflict Resolution: Acquire strategies to navigate conflicts gracefully, turning them into opportunities for growth and understanding. Positive Mindset: Cultivate a positive mindset that propels you towards success and fulfillment, both personally and professionally. ð Course Highlights: Expert-Led Content: Benefit from the knowledge of seasoned experts in psychology, emotional intelligence, and personal development. Interactive Modules: Engage with dynamic modules, exercises, and real-life scenarios to apply your newfound skills in practical situations. Community Support: Connect with a vibrant community of like-minded individuals on the same journey to emotional mastery, fostering collaboration and mutual growth. Certification: Earn an internationally recognized certification upon completion, showcasing your expertise in emotional intelligence. ð Who Should Enroll: Professionals seeking a competitive edge in their careers. Individuals committed to personal growth and self-improvement. Leaders aspiring to create positive, high-performing teams. Anyone looking to enhance their emotional well-being and live a more fulfilling life. Invest in yourself. Transform your life. ð Course Curriculum Introduction to Emotional Intelligence Introduction to the Course 00:00 Introduction to Emotional Intelligence 00:00 The Self-Perception Realm Introduction to the Self-Perception Realm 00:00 Emotional Self-Awareness 00:00 Self-Regard 00:00 Self-Actualization 00:00 The Interpersonal Realm Introduction to the Interpersonal Realm 00:00 Interpersonal Relationships 00:00 Empathy 00:00 Social Responsibility 00:00 The Self-Expression Realm Introduction to the Self-Expression Realm 00:00 Assertiveness 00:00 Independence 00:00 Emotional Expression 00:00 The Stress-Management Realm Introduction to the Stress-Management Realm 00:00 Optimism 00:00 Stress Tolerance 00:00 Flexibility 00:00 The Decision-Making Realm Introduction to the Decision-Making Realm 00:00 Reality Testing 00:00 Impulse Control 00:00 Problem Solving 00:00 Happiness and General Well-Being Happiness and General Well-Being 00:00
In this masterclass we take a deep dive into behaviour change techniques in hypnosis: Fork in the Road and Aversion Therapy. Whether you're a seasoned hypnotist or just beginning your journey into the world of therapeutic hypnosis, this session will provide you with actionable tools to help clients break free from limiting behaviors and make lasting, positive choices.
Desire is the beginning point of all accomplishments; truer words than this may never have been spoken. If you truly want to get something in life then you have to truly want it from the bottom of your heart. Now using the same principles you can start your journey to improve your life, through this Life Improvement Strategies course. This course can be considered as a life coaching course as it helps you in your pursuit to personal development, by letting you perceive things for the better. You will learn to observe opportunity and unity, and understand what it means to provide truth and a helping hand. You will be able to visualize how your actions affect your surroundings and much more. This course will help you get prepared and in the right mindset as well for self-improvement. Overall this course will be able to help you in your journey to become better, even if you think you are perfect there is always some room for improvement. Course Highlights Life Improvement Strategies is an award winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Life Improvement Strategies into 9 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 8 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Life Improvement Strategies Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Life Improvement Strategies is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Life Improvement Strategies is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. How You See Things 01:00:00 Opportunity and Unity 01:00:00 Providing Truth and a Helping Hand 01:00:00 How Your Actions Affect Everything Else 00:30:00 Your Wellbeing and Love 01:00:00 Your Wellness and Power 01:00:00 Get Your Mind Right 01:00:00 Get Prepared 01:00:00 A Final Word About Strength 00:30:00 Mock Exam Final Exam
Overview Understand the skills that make a good leader great and manage your team to its full potential in your organisation. This course has been crafted to explain and present the core principles that should be adopted by a team leader, to inspire and motivate their workforce. The Principles of Team Leading Level 2 course has been written with the help of industry professionals and provides genuinely useful methods for showing excellent leadership qualities. You will learn how to manage conflict, understand infrastructure, improve communication, appraise performances, and inspire loyalty. The learning modules will also coach you in health and safety protocols and the need for ethical responsibility. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Principles of Team Leading Level 2. It is available to all students, of all academic backgrounds. Requirements Our Principles of Team Leading Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 18 lectures • 06:45:00 total length •Introduction To Team Building: 00:30:00 •Effective Use Of Online Tools: 00:15:00 •Celebrate Your Commitment In Style: 00:30:00 •Empower Your Team To Innovate and Execute: 00:30:00 •Always Motivate Your Team: 00:30:00 •Keeping Up To Date On Your Own Training: 00:15:00 •Always Support And Train Your Team: 00:30:00 •Benefits Of Building A Good Team: 00:15:00 •Wrapping Up: 00:15:00 •Defining Teams: 00:15:00 •Establishing Team Norms: 00:15:00 •Working as a Team: 00:15:00 •Your Team Player Type: 01:00:00 •Building Team Trust: 00:15:00 •The Stages of Team Development: 00:30:00 •Communication: 00:30:00 •Becoming a Good Team Player: 00:15:00 •Assignment - Principles of Team Leading Level 2: 00:00:00
***24 Hour Limited Time Flash Sale*** Chief Happiness Officer (CHO) - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Chief Happiness Officer (CHO) - CPD Certified Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Chief Happiness Officer (CHO) - CPD Certified bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Chief Happiness Officer (CHO) - CPD Certified Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Chief Happiness Officer (CHO) - CPD Certified Career Bundle: Course 01: Chief Happiness Officer (CHO) - CPD Certified Course 02: Level 7 Advanced Diploma in Strategic People Management Course 03: Strategic Management and Leadership Development Course 04: Diploma in Team Management at QLS Level 5 Course 05: Organisation & People Management Course 06: Diploma in Performance Management Course 07: Motivation Skills Course 08: Leadership and People Management Diploma Course 09: Diploma in Employee Management Course 10: Conflict Management Training Course 11: Equality & Diversity Course 12: Employee Training Responsibilities Course 13: Talent Management & Employee Retention Techniques Course 14: Diploma In UK Employment Law Course 15: Recruitment Consultant Diploma Course 16: Workplace Communication Management Course 17: Diploma in Meeting Management Course 18: Negotiation Skills Certificate Course 19: Payroll Administrator Training Course 20: Public Speaking Diploma Course 21: CSR - Corporate Social Responsibility Course 22: Cross-Cultural Awareness Training Course 23: Communicate and Work With People From Other Culture Course 24: Diploma in Operations Management Course 25: Change Management Course 26: Time Management Course 27: Smart Goal Setting Course 28: Critical Thinking in The Workplace Course 29: Confidence Building & Assertiveness Course 30: Compliance Risk and Management With Chief Happiness Officer (CHO) - CPD Certified, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Chief Happiness Officer (CHO) - CPD Certified today and take the first step towards achieving your goals and dreams. Why buy this Chief Happiness Officer (CHO) - CPD Certified? Free CPD Accredited Certificate upon completion of Chief Happiness Officer (CHO) - CPD Certified Get a free student ID card with Chief Happiness Officer (CHO) - CPD Certified Lifetime access to the Chief Happiness Officer (CHO) - CPD Certified course materials Get instant access to this Chief Happiness Officer (CHO) - CPD Certified course Learn Chief Happiness Officer (CHO) - CPD Certified from anywhere in the world 24/7 tutor support with the Chief Happiness Officer (CHO) - CPD Certified course. Start your learning journey straightaway with our Chief Happiness Officer (CHO) - CPD Certified Training! Chief Happiness Officer (CHO) - CPD Certified premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Chief Happiness Officer (CHO) - CPD Certified is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Chief Happiness Officer (CHO) - CPD Certified course. After passing the Chief Happiness Officer (CHO) - CPD Certified exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Chief Happiness Officer (CHO) - CPD Certified course is ideal for: Students seeking mastery in Chief Happiness Officer (CHO) - CPD Certified Professionals seeking to enhance Chief Happiness Officer (CHO) - CPD Certified skills Individuals looking for a Chief Happiness Officer (CHO) - CPD Certified-related career. Anyone passionate about Chief Happiness Officer (CHO) - CPD Certified Requirements This Chief Happiness Officer (CHO) - CPD Certified doesn't require prior experience and is suitable for diverse learners. Career path This Chief Happiness Officer (CHO) - CPD Certified bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate CPD Accredited Digital Certificate Digital certificate - Included
Overview This comprehensive course on Assertiveness and Self Confidence Development will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Assertiveness and Self Confidence Development comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Assertiveness and Self Confidence Development. It is available to all students, of all academic backgrounds. Requirements Our Assertiveness and Self Confidence Development is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 8 sections • 27 lectures • 01:18:00 total length •Welcome: 00:03:00 •Promise: 00:01:00 •Difference between Self-confidence and Self-esteem: 00:02:00 •Gratefulness: 00:04:00 •Lets First Find Yourself: 00:02:00 •Record and Watch Your Self Talk Video for better tomorrow: 00:02:00 •How you will consider your Mistakes Positive or Negative: 00:02:00 •Did you ever Recognize your Success?: 00:04:00 •Positive Mindset vs Negative Mind-set: 00:05:00 •Belief in your Decisions, followed by Positive Mindset people: 00:04:00 •Love the way you are: 00:03:00 •What is the Best Lesson I've learned as a trainer: 00:07:00 •You need to Accept your Failure, First!: 00:04:00 •Let's Overcome the fear of failure: 00:03:00 •Something which makes you Really Enjoy and comfortable: 00:03:00 •I Know I can Achieve: 00:02:00 •What is Important and What is Not Important?: 00:02:00 •Set Goal and Achieve Goal: 00:06:00 •Just Believe You can do Anything: 00:03:00 •Low Esteem per Self Analysis Cycle: 00:02:00 •Good Esteem per Self Analysis Cycle: 00:03:00 •Rate Yourself (Rank: 1 low through 5 Excellent): 00:02:00 •Smile Boss Smile COC (Certificate of Confidence): 00:02:00 •Do you Still Struggle to Love Yourself?: 00:02:00 •Do you Still Suffer from having Self Confidence or No?: 00:03:00 •Self Confidence: 00:02:00 •Assignment - Assertiveness and Self Confidence Development: 00:00:00
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Certificate in Professional Football Coach Training at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Football Coach at QLS Level 3 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Football Coach at QLS Level 3 course. Due to Football Coach at QLS Level 3's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Football Coach at QLS Level 3 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Football Coach at QLS Level 3 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Football Coach at QLS Level 3 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Football Coach at QLS Level 3 course. This Football Coach at QLS Level 3 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Football Coach at QLS Level 3 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Football Coach at QLS Level 3 course: Section 01: Qualifications Section 02: Performance Components Section 03: Tactical Components Section 04: Technical Components Section 05: Physical Components: Nutrition Section 06: Physical Components: High-Intensity Interval Training Section 07: Psychological Components Section 08: Conclusion Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Professional Football Coach Training at QLS Level 3 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Football Coach at QLS Level 3 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements Level 3 Football Coach - Endorsed QLS No prior background or expertise is required. Career path The Football Coach at QLS Level 3 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Certificate in Professional Football Coach Training at QLS Level 3 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Professional Football Coach Training at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included
Most of the people are struggling with coping with the things around them. Some of them have coping skills. To be successful in your life, you need to cope with the challenges you face. Otherwise, any challenge will be a destruction point or obstacles in your normal life. If you can cope with matters, your life will be an easygoing one. To get the skill of coping, you need to know the skills, strategy and tools to apply in real life properly. Coping skills are really crucial tools in life. Without coping skills, you will crush or getting frustrated. With the coping skills, you will succeed and grow well. This Coping Skills course is for you! The best coping skills you can learn here designed and presented by an International Trainer Prof. Paul J. Cline. The trainer will describe you the best coping skills that make your life better. Coping skills can provide you with happiness and decrease stress from your life, which can also be shared with your friends and family. This course is one of the trending courses in the UK. You will gain the necessary skills to perform well in this field. Specific modules in this course are designed to teach you the whole thing you need to know to become a successful professional in this sector. You can study this course at your own pace. Within a few hours, you will get an accredited certificate in this course. You can access the course easily from anywhere at any time. This course is designed for students, professionals and for those who have a keen interest to know about this topic. Carb cycling helps people progressing in their diets and successfully losing weight. What will you learn? Know how to overcome stress Know how to solve a problem Decease negative vibe of talk Learn how to relieve muscular tension Understand and boost self-esteem Understand boosting the relationship skills Learn to utilize the power of habits Increase the power of your communication skills G the power of acceptance Get relaxed your thoughts and mind Boost up your personal power. Who this course is for: Anyone can take this course People who want to lessen stress Therapists People in the helping field Psychology buffs & students Requirements Basic / Simple Computer Skills Basic English Career Path: If you complete the course, you will be able to know the strategies and secrets of Coping Skills. You will get all the essential skills for coping the challenges that will have a positive impact on your personal life and career. Coping Skills will give you mental satisfaction. Ultimately, you can get sound health and can manage tough situations. After completing this course, you will be able to gain the necessary knowledge and skills required to succeed in this sector. All our courses are IAO accredited. Introduction Goals & Resources FREE 00:07:00 Beginning Concepts FREE 00:13:00 Reprogramming Your Mind 00:09:00 Escaping Your 'Story' 00:06:00 Boosting Your Personal Power! 00:07:00 The Power Of Modeling & Language 00:07:00 The Power Of Choice 00:03:00 Critical Thinking Skills 00:09:00 The Power Of Habit 00:05:00 The Twin Powers Of Attitude & Acceptance 00:09:00 Some Keys To Happiness 00:18:00 MORE Coping Skills! 00:16:00 Improving Communication 00:12:00 Anger Management Skills 00:12:00 BONUS VIDEOS - MORE TIPS & TOOLS! BONUS VIDEO - More Coping Skills - Part 1 00:23:00 BONUS VIDEO - More Coping Skills - Part 2 00:11:00 BONUS VIDEO - More Coping Skills - Part 3 00:22:00
Listening is the more important part of every conversation no matter what your job title is What you'll learn Active listening Skills Listen with the intention to understand not respond Better understand people Support people through active listening Understand what can stop you from listening The Power of Silence This course includes: 2.5 hours on-demand video 4 downloadable resources Access on mobile and TV Certificate of completion Requirements No requirements Description "You're not listening to me!" If this is something your loved ones are telling you, it's time you learned to listen. Because being heard and understood (even if you don't agree with what is being said) is often better than giving advice no one asked for. In this course you will learn: Barriers to listening what is stopping you from listening and what can you do about it? STOP the distractions - how to channel your focus on to the other person Listen to not only words but also tone and body language. With so much information, your brain will only pick up what's important to you, especially if you are not fully present. There is so much more in listening than just hearing the words. ASK good questions. If you're not getting the answers you want, maybe it's time to change your questions. Reflect- repeating the other person's words back to them will show you are listening. You can also lead the conversation, if necessary, by repeating part of the sentence you want to learn more about. Silence. Not only to meditate but silence in a conversation can be very powerful. Giving time and space to think, reflect and answer your questions. Because there is a chance that whatever it is someone is telling you, might be the first time they hear their own story. The world would be a happier place if only we listen to each other more, instead of making assumptions ... So, click that button...what have you got to lose? PS: How do I know listening is powerful? As a Listening volunteer at Samaritans, the best calls are those I say very little and let the other person talk without directing the conversation where I would want it to go or offering advice I wasn't asked for. Who this course is for: Kind people wanting to help others Counsellors Coaches Therapist Wellbeing officers Community Support workers Managers Sales assistants