8984 Leadership courses

Participants at this workshop will have the opportunity to develop their knowledge and skills using a coaching style technique and practice these skills in a conducive manner during the session.

Level 5 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

***24 Hour Limited Time Flash Sale*** Office Management, Minute Taking and Document Control-Endorsed Certificate Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter In the fast-paced environment of the UK workplace, efficient office management is paramount. Did you know that, according to a recent survey, about 83% of UK businesses emphasised the need for skilled office managers to boost productivity? Are you prepared to enhance office efficiency and handle documentation like a pro? This Office Management bundle is designed to elevate your administrative and management skills, setting you apart in the professional world. You'll learn effective office management techniques, master the art of minute-taking, and gain expertise in document control. Develop strong communication skills to build successful teams and navigate complex projects. Additionally, gain a solid understanding of compliance and risk management to ensure your organization operates smoothly. Finally, learn strategies to conquer workplace disorganization and create a more productive environment. Key Features of the Office Management, Minute Taking and Document Control-Endorsed Certificate Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Office Management, Minute Taking and Document Control-Endorsed Certificate bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Office Management and Administration Diploma QLS Course 02: Minute Taking Executive Training Level 5 QLS Course 03: Document Control 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Team Building Masterclass Course 02: Communication Building Masterclass Course 03: Effective Communication with Better Email Course 04: Compliance and Risk Management Diploma Course 05: Mastering Organizational Chaos In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Office Management, Minute Taking and Document Control-Endorsed Certificate courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Don't miss this opportunity to enhance your professional profile and open doors to new career prospects. Enroll in the Office Management, Minute Taking, and Document Control Bundle today and unlock a world of possibilities! Learning Outcomes of Office Management Implement effective office management strategies and administrative best practices. Develop proficiency in minute-taking and accurate record-keeping. Establish robust document control systems for efficient information management. Foster strong team collaboration and effective communication skills. Analyze compliance and risk management principles for organizational success. Implement strategies to overcome organizational chaos and enhance productivity. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Office Management Get a free student ID card with Office Management Training program (£10 postal charge will be applicable for international delivery) The Office Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Office Management course materials The Office Management comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** QLS Course 01: Office Management and Administration Diploma Personal Assistant Admin Support Organisational Skills Telephone Etiquette Business Writing Time Management Body Language and Effective Communication Meeting Management QLS Course 02: Minute Taking Executive Training Level 5 Module 01: Introduction To Minute Writing Module 02: Preparation For Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision And Action Module 05: Roles And Responsibility Of Minute Taker Module 06: Tips For Minute Taking Module 07: Technology In Minute Taking Module 08: Building Confidence QLS Course 03: Document Control Module 1: Introduction To Document Control Module 2: Principles Of Document Control And Elements Of Document Control Environment Module 3: Document Control Lifecycle Module 4: Document Control Strategies And Instruments Module 5: Document Management Module 6: Quality Assurance And Controlling Quality Of Documents Module 7: Project Document Control Module 8: Electronic Document Management Systems And Soft Copy Documentation =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*13 = £168) QLS Endorsed Hard Copy Certificate: Free (For The 3 QLS Course: Previously it was £119*3 =357) CPD 450 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Professionals seeking to enhance their office management and administration skills. Individuals interested in developing expertise in minute-taking and executive training. Document control professionals aiming to strengthen their knowledge and skills. Team leaders and managers looking to improve team dynamics and communication. Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Office Manager: £25,000 - £45,000 per year Executive Assistant: £28,000 - £45,000 per year Document Controller: £23,000 - £40,000 per year Compliance Officer: £30,000 - £50,000 per year Team Leader: £25,000 - £40,000 per year Communications Specialist: £25,000 - £45,000 per year Certificates Certificate in Document Control at QLS Level 3 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Certificate in Office Management at QLS Level 3 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Minute Taking at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Step into the realm of excellence with the 'Complete Customer Service and Communication Skills at QLS Level 3' course. Imagine a world where every interaction with your clientele is not just transactional, but transformational. Where every phone call, email, and face-to-face chat turns into an opportunity to leave a lasting impact. This course unravels the nuances of superior service, striking the perfect balance between understanding your customers and fostering loyalty. With a treasure trove of insights and strategies, prepare yourself to be the champion of every customer's heart, setting the gold standard in service delivery. Learning Outcomes Grasp the foundational principles of exceptional customer service. Attune your attitude for successful customer interactions. Recognise, address, and anticipate the ever-evolving needs of customers. Learn the art of retaining clients and encouraging repeat business. Master diverse service mediums: in-person, over the phone, and electronically. Why choose this Complete Customer Service and Communication Skills at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complete Customer Service and Communication Skills at QLS Level 3 Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complete Customer Service and Communication Skills at QLS Level 3 course for? Aspiring customer service agents aiming for mastery. Business owners desiring to elevate their brand's service experience. Call centre employees seeking to enhance their communication techniques. Retail professionals aiming to boost in-store customer interactions. E-commerce specialists refining their electronic customer engagement tactics. Career path Customer Service Agent: £18,000 - £23,000 Customer Service Manager: £25,000 - £50,000 Call Centre Operator: £16,000 - £22,000 Retail Customer Service Associate: £17,000 - £21,000 E-commerce Support Specialist: £20,000 - £28,000 Client Relationship Manager: £28,000 - £55,000 Prerequisites This Complete Customer Service and Communication Skills at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complete Customer Service and Communication Skills at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Complete Customer Service and Communication Skills Module One: Who We Are and What We Do 00:17:00 Module Two: Establishing Your Attitude 00:12:00 Module Three: Identifying and Addressing Customer Needs 00:12:00 Module Four: Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six: Giving Customer Service over the Phone 00:12:00 Module Seven: Providing Electronic Customer Service 00:12:00 Module Eight: Recovering Difficult Customers 00:15:00 Module Nine: Understanding When to Escalate 00:14:00 Mock Exam Mock Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Final Exam Final Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Discover Life’s A Dance: A Ballroom Metaphor by Evan Jeposa – an inspiring self-help guide that blends ballroom dancing with personal development. Learn how to overcome life’s challenges, build confidence, and unlock your potential using the transformative power of rhythm, balance, and connection. Explore practical tools like NLP to achieve success in life and relationships. Start your journey today! 💃 Life’s A Dance: A Ballroom Metaphor by Evan Jeposa is more than a book—it’s your guide to living with confidence, purpose, and rhythm! 🌟 Learn to overcome challenges, build meaningful connections, and break through life’s plateaus using the art of ballroom dancing and NLP techniques. Whether you’re a dancer or seeking personal growth, this book will inspire and empower you. Ready to lead your life’s dance? 💪📚 📖 Grab your copy now! 🎯 #LifesADance #SelfHelpBooks #PersonalGrowth #BallroomDancing #Motivation

Discover Life’s A Dance: A Ballroom Metaphor by Evan Jeposa – an inspiring self-help guide that blends ballroom dancing with personal development. Learn how to overcome life’s challenges, build confidence, and unlock your potential using the transformative power of rhythm, balance, and connection. Explore practical tools like NLP to achieve success in life and relationships. Start your journey today! 💃 Life’s A Dance: A Ballroom Metaphor by Evan Jeposa is more than a book—it’s your guide to living with confidence, purpose, and rhythm! 🌟 Learn to overcome challenges, build meaningful connections, and break through life’s plateaus using the art of ballroom dancing and NLP techniques. Whether you’re a dancer or seeking personal growth, this book will inspire and empower you. Ready to lead your life’s dance? 💪📚 📖 Grab your copy now! 🎯 #LifesADance #SelfHelpBooks #PersonalGrowth #BallroomDancing #Motivation

This workshop is designed to help you manage your time more effectively. It will explore issues with time management, prioritisation and delegation, managing meetings and emails, Managing other peoples priorities and action planning.

Clinical supervision is the term used to describe a formal process of professional support and provides an opportunity for staff to: reflect on and review their practice, develop their analytical skills and change or modify their practice.

Are you looking to improve your current abilities or make a career move? Our unique operations management course might help you get there! Expand your expertise with high-quality training - study the operations management course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the operations management online training course. This Diploma in Operations Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Diploma in Operations Management Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Diploma in Operations Management course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. The operations management course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the operations management course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this operations management course. This operations management training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join this diploma in operations management program today and gear up for excellence. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the operations management course: Cleaning Supervisor 01: Introduction to Operations Management Cleaning Supervisor 02: Project Management Cleaning Supervisor 03: Business Development and Succession Planning Cleaning Supervisor 04: Process Management Cleaning Supervisor 05: Supply Chain Management Cleaning Supervisor 06: Planning & Forecasting Operations Cleaning Supervisor 07: Procurement & Purchasing Management Cleaning Supervisor 08: Manufacturing & Delivery Operations Cleaning Supervisor 09: Quality Management Cleaning Supervisor 10: Managing Risk and Recovery Cleaning Supervisor 11: Performance Management Cleaning Supervisor 12: Talent Management Cleaning Supervisor 13: Communication Skills Cleaning Supervisor 14: Negotiation Techniques Cleaning Supervisor 15: Conflict Management Cleaning Supervisor 16: Stress Management Cleaning Supervisor 17: Time Management Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Operations Management at QLS Level 5 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this operations management course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path Enrolling on this Diploma in Operations Management training can lead you to the following career opportunities: Operations Manager Business Operations Analyst Program Manager Business Process Manager Production Manager Project Manager Supervisor General Manager Production Executive Certificates Certificate of completion Digital certificate - £10 Diploma in Operations Management at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Operations Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Level 3 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access