251 IT Support courses in Belfast delivered On Demand

Deciphering a Learning Mindset: How It Supports an Innovative Company Having a learning mindset in today's environment is essential. With technology growing at an exponential rate, it is harder than ever for companies and individuals within companies to keep ahead of the curve (the fight to keep your skills, and hence your products up-to-date and relevant). This idea is very prevalent in certain communities such as technical ones, and not much so in leadership communities but it is the leaders that set the tone for the company. In this talk, Toby Newman will explore how leaders can drive success and innovation through a learning mindset. To have a true learning mindset, you have the responsibility to share back your new insights within an organization. This is where good leaders become great ones. This is where innovation really gets going. As leaders you have an extra responsibility as you set the tone and environment for this sharing to happen.

SPA Safety Passport – Food & Drink The SPA Food & Drink Safety Passport is a comprehensive two-day training course designed to equip workers in the food and drink manufacturing sector with essential health, safety, and environmental awareness. It is specifically tailored for those working in production, processing, packaging, and associated support roles within food and beverage environments. This course helps delegates understand how to work safely in hygiene-sensitive and regulated environments, covering both core health & safety principles and the specific hazards found in food & drink facilities. It supports compliance with industry standards and promotes a strong safety culture across all levels of the workforce. ✅ 2-day course – focused, industry-specific training ✅ Delivered online via Microsoft Teams – no travel required ✅ Covers both core safety and food industry-specific modules ✅ Certificate valid for 3 years ✅ Ideal for operatives, engineers, technicians, and contractors Whether you’re new to the food & drink sector or need recognised certification to access site work, the SPA Safety Passport – Food & Drink course provides the practical knowledge and credentials to work safely and confidently. https://www.mjtrainingsolutions.co.uk/courses/safety-pass-alliance-food-drink-manufacturing/

The Functional Skills Mini Bundle delivers straightforward knowledge across essential topics—maths, English, IT, Microsoft Project, and self-organisation. If you've ever wondered when you’d use algebra again or struggled with that oddly formatted email, this one’s for you (and your future spreadsheet). It’s smart, clear and focused—perfect for building a solid academic and administrative foundation. Whether you’re brushing up on core subjects or preparing to be more organised than your calendar suggests, this bundle covers essential functions that play well in almost every environment—digital or otherwise. Learning Outcomes: Improve English reading, writing, and structured communication skills. Gain confidence in everyday numeracy and problem-solving concepts. Learn IT fundamentals with a focus on usability and clarity. Explore Microsoft Project structure and time-based task allocation. Understand how to prioritise tasks and meet planned objectives. Strengthen essential workplace and study-related digital skills. Who is this Course For: Job seekers needing a refresher on key academic subjects. Students aiming to build confidence in English and maths. Individuals looking to manage time and tasks more effectively. Beginners exploring the basics of information technology. Professionals wanting clarity in project management software. Anyone needing structured learning across core skill areas. Career changers preparing for office-based digital roles. Learners interested in self-organisation and efficient planning. Career Path: Administrative Assistant – £24,000/year Project Coordinator – £29,000/year Data Entry Officer – £23,500/year IT Support Assistant – £26,000/year Office Manager – £31,500/year Customer Service Executive – £25,000/year

Embark on a transformative journey through the intricate landscape of networking with the CompTIA Network+ Certification (N10-007). This course isn't just about mastering the intricacies of network models or delving into the depths of cabling and topology; it's about empowering yourself with the skills and knowledge to navigate the digital highways of the modern era confidently. Picture yourself as the architect, laying down the foundations of robust networks, securing them against digital threats, and troubleshooting with finesse. With CompTIA Network+ +, you're not just learning; you're shaping your future in information technology. In this comprehensive course, you'll traverse through 22 meticulously crafted sections, each unlocking a new facet of comptia networking. From understanding the fundamentals of TCP/IP to exploring the nuances of wireless networking and delving into virtualization and cloud computing, every lesson is a stepping stone towards network mastery. Through immersive learning experiences and hands-on comptia network+ practice tests, you'll absorb theoretical knowledge and hone your practical skills, preparing you for real-world challenges. Learning Outcomes: Master network models and topologies, laying a strong foundation for network architecture. Demonstrate proficiency in TCP/IP fundamentals and routing protocols for effective data transmission. Develop expertise in securing networks against cyber threats, ensuring data integrity and confidentiality. Acquire skills in network troubleshooting and monitoring, enabling swift resolution of issues. Apply wireless networking and cloud computing knowledge to design and implement scalable network solutions. Why buy this CompTIA Network+ Certification (N10-007)? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the CompTIA Network+ Certification (N10-007) there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this CompTIA Network+ Certification (N10-007) for? Aspiring IT professionals seeking to kickstart their careers in networking. Students aiming to enhance their employability with industry-recognized certifications. Career changers looking to transition into the dynamic field of information technology. IT professionals seeking to validate their skills and advance their careers. Anyone passionate about mastering the intricacies of comptia network and carving a niche in the digital landscape. Prerequisites This CompTIA Network+ Certification (N10-007) does not require you to have any prior qualifications or experience. You can just enrol and start learning.This CompTIA Network+ Certification (N10-007) was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Network Administrator: £20,000 - £45,000 Per Annum Network Engineer: £25,000 - £55,000 Per Annum Systems Administrator: £22,000 - £50,000 Per Annum IT Support Technician: £18,000 - £35,000 Per Annum Cyber Security Analyst: £25,000 - £60,000 Per Annum Cloud Solutions Architect: £30,000 - £80,000 Per Annum Course Curriculum Section 01: Introduction Introduction 00:03:00 Section 02: Network Models What is a Model? 00:02:00 OSI vs. TCP/IP Model 00:07:00 Walking Through OSI and TCP/IP 00:12:00 Meet the Frame 00:06:00 The MAC Address 00:07:00 Broadcast vs. Unicast 00:04:00 Introduction to IP Addressing 00:08:00 Packets and Ports 00:05:00 Section 03: Cabling and Topology Network Topologies 00:10:00 Coaxial Cabling 00:05:00 Twisted Pair Cabling 00:06:00 Cat Ratings 00:06:00 Fiber Optic Cabling 00:09:00 Fire Ratings 00:05:00 Legacy Network Connections 00:07:00 Section 04: Ethernet Basics What is Ethernet? 00:07:00 Ethernet Frames 00:07:00 Early Ethernet 00:08:00 The Daddy of Ethernet, 10BaseT 00:03:00 Terminating Twisted Pair 00:14:00 Hubs vs. Switches 00:13:00 Section 05: Modern Ethernet 100BaseT 00:05:00 Connecting Switches 00:05:00 Gigabit Ethernet and 10-Gigabit Ethernet 00:05:00 Transceivers 00:07:00 Connecting Ethernet Scenarios 00:14:00 Section 06: Installing a Physical Network Introduction to Structured Cabling 00:04:00 Terminating Structured Cabling 00:08:00 Equipment Room 00:07:00 Alternative Distribution Panels 00:04:00 Testing Cable 00:09:00 Troubleshooting Structured Cabling, Part 1 00:05:00 Troubleshooting Structured Cabling, Part 2 00:05:00 Using a Toner and Probe 00:03:00 Wired Connection Scenarios 00:11:00 Section 07: TCP/IP Basics Introduction to IP Addressing and Binary 00:13:00 Introduction to ARP 00:04:00 Classful Addressing 00:10:00 Subnet Masks 00:12:00 Subnetting with CIDR 00:10:00 More CIDR Subnetting Practice 00:10:00 Dynamic and Static IP Addressing 00:18:00 Rogue DHCP Servers 00:07:00 Special IP Addresses 00:07:00 IP Addressing Scenarios 00:15:00 Section 08: Routing Introducing Routers 00:15:00 Understanding Ports 00:05:00 Network Address Translation 00:06:00 Implementing NAT 00:03:00 Forwarding Ports 00:18:00 Tour of a SOHO Router 00:12:00 SOHO vs. Enterprise 00:09:00 Static Routes 00:13:00 Dynamic Routing 00:11:00 RIP 00:04:00 OSPF 00:04:00 BGP 00:06:00 Section 09: TCP/IP Applications TCP and UDP 00:07:00 ICMP and IGMP 00:06:00 Handy Tools 00:07:00 Introduction to Wireshark 00:11:00 Introduction to netstat 00:09:00 Web Servers 00:12:00 FTP 00:12:00 E-mail Servers and Clients 00:09:00 Securing E-mail 00:06:00 Telnet and SSH 00:09:00 Network Time Protocol 00:02:00 Network Service Scenarios 00:10:00 Section 10: Network Naming Understanding DNS 00:12:00 Applying DNS 00:19:00 The Hosts File 00:04:00 Net Command 00:08:00 Windows Name Resolution 00:11:00 Dynamic DNS 00:05:00 DNS Troubleshooting 00:13:00 Section 11: Securing TCP/IP Making TCP/IP Secure 00:04:00 Symmetric Encryption 00:06:00 Asymmetric Encryption 00:03:00 Cryptographic Hashes 00:05:00 Identification 00:12:00 Access Control 00:04:00 AAA 00:05:00 Kerberos/EAP 00:08:00 Single Sign-On 00:10:00 Certificates and Trust 00:14:00 Certificate Error Scenarios 00:08:00 Section 12: Advanced Networking Devices Understanding IP Tunneling 00:06:00 Virtual Private Networks 00:13:00 Introduction to VLANs 00:12:00 InterVLAN Routing 00:03:00 Interfacing with Managed Switches 00:11:00 Switch Port Protection 00:07:00 Port Bonding 00:07:00 Port Mirroring 00:04:00 Quality of Service 00:05:00 IDS vs. IPS 00:04:00 Proxy Servers 00:13:00 Load Balancing 00:09:00 Device Placement Scenarios 00:13:00 Section 13: IPv6 Introduction to IPv6 00:13:00 IPv6 Addressing 00:15:00 IPv6 in Action 00:13:00 IPv4 and IPv6 Tunneling 00:05:00 Section 14: Remote Connectivity Telephony Technologies 00:09:00 Optical Carriers 00:03:00 Packet Switching 00:05:00 Connecting with Dial-up 00:05:00 Digital Subscriber Line (DSL) 00:05:00 Connecting with Cable Modems 00:04:00 Connecting with Satellites 00:03:00 ISDN and BPL 00:04:00 Remote Desktop Connectivity 00:05:00 Advanced Remote Control Systems 00:09:00 Section 15: Wireless Networking Introduction to 802.11 00:12:00 802.11 Standards 00:12:00 Power over Ethernet (PoE) 00:04:00 Antennas 00:09:00 Wireless Security Standards 00:16:00 Implementing Wireless Security 00:07:00 Threats to Your Wireless Network 00:07:00 Retro Threats 00:05:00 Wi-Fi Protected Setup (WPS) 00:05:00 Enterprise Wireless 00:06:00 Installing a Wireless Network 00:15:00 Wireless Scenarios 00:07:00 More Wireless Scenarios 00:09:00 Section 16: Virtualization and Cloud Computing Virtualization Basics 00:07:00 Cloud Ownership 00:03:00 Cloud Implementation 00:12:00 Your First Virtual Machine 00:09:00 NAS and SAN 00:16:00 Platform as a Service (PaaS) 00:09:00 Software as a Service (SaaS) 00:03:00 Infrastructure as a Service (IaaS) 00:10:00 Section 17: Mobile Networking Cellular Technologies 00:05:00 Mobile Connectivity 00:07:00 Deploying Mobile Devices 00:05:00 Mobile Access Control 00:06:00 Section 18: Building a Real-World Network Network Types 00:04:00 Network Design 00:10:00 Power Management 00:06:00 Unified Communications 00:11:00 Network Documentation 00:07:00 Contingency Planning 00:10:00 Predicting Hardware Failure 00:05:00 Backups 00:08:00 Section 19: Managing Risk What is Risk Management? 00:06:00 Security Policies 00:08:00 Change Management 00:07:00 User Training 00:03:00 Standard Business Documentation 00:05:00 Mitigating Network Threats 00:05:00 High Availability 00:05:00 Section 20: Protecting Your Network Denial of Service 00:09:00 Malware 00:10:00 Social Engineering 00:04:00 Access Control 00:08:00 Man-in-the-Middle 00:22:00 Introduction to Firewalls 00:05:00 Firewalls 00:10:00 DMZ 00:06:00 Hardening Devices 00:14:00 Physical Security Controls 00:09:00 Testing Network Security 00:08:00 Network Protection Scenarios 00:14:00 Section 21: Network Monitoring SNMP 00:15:00 Documenting Logs 00:09:00 System Monitoring 00:08:00 SIEM (Security Information and Event Management) 00:07:00 Section 22: Network Troubleshooting Network Troubleshooting Theory 00:05:00

Take charge of your leadership journey with the Advanced Diploma in Strategic People Management Mini Bundle — crafted to amplify your career within people-driven industries. Combining HR, operations management, team leader skills, equality and diversity, and crisis management, this bundle is perfect for professionals who want to lead teams with resilience, responsibility, and relevance. HR and equality and diversity are now deal-breakers in any workplace. With rising demands for inclusivity and strong crisis management, this bundle empowers you with the confidence and competencies recruiters desperately need. 🧰 Description This isn’t just another management course — it’s your gateway into HR, operations management, and team leader roles that reward smart, people-first strategy. From boardroom to frontline, businesses are investing in those who can navigate crisis management with empathy, enforce equality and diversity, and streamline departments through real operations management know-how. As you’d expect, the competition is heating up. Those without team leader or HR credentials are falling behind. This Mini Bundle is your opportunity to skip the waiting line and prove you’re ready for strategic leadership — on your terms. Enroll now, or stay stuck while others advance. ❓ FAQ Who is this Mini Bundle for? Future leaders aiming for HR, team leader, or operations management roles with a strong grasp of equality and diversity. Is this bundle applicable in both private and public sectors? Yes. Crisis management and HR practices are essential across all sectors. Can this help me stand out for promotion? Definitely. Having team leader and equality and diversity on your CV signals maturity and leadership potential. Does it support remote or hybrid work environments? Yes. Operations management and HR skills apply directly to modern team structures. Is the demand high for these skills right now? Absolutely. Especially in fields that value leadership resilience and crisis management readiness. Why is this bundle a smart investment? Because you're gaining full-spectrum leadership credibility across HR, equality and diversity, and beyond — affordably.

Stuck rebooting the Wi-Fi for everyone in the house? Maybe it's time to put those tech instincts to good use. This ENTRY LEVEL – IT Helpdesk Support Course is built for those who’ve got a natural eye for tech troubleshooting and want to learn how to do it the smart way. You don’t need to know code or fix servers in your sleep—just a solid interest in IT and a willingness to learn. This course takes you through all the basics of IT helpdesk support, giving you the tools to handle user queries, system hiccups, software snags, and everything in between. Whether you're thinking about switching into a tech role or just want to finally understand what your company’s IT team keeps banging on about, this course breaks things down into plain English. Learn how to work with operating systems, support users, manage devices remotely, and deal with common workplace tech problems. The content is structured in a way that’s straightforward and easy to follow—no jargon storms or tech snobbery here. Just the kind of foundation that gets noticed in the IT support scene. Key Features of IT Helpdesk Support Bundle CPD Accredited IT Helpdesk Support Course Instant PDF certificate Fully online, interactive IT Helpdesk Supportcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this IT Helpdesk Support Bundle course to excel! To become successful in your profession, you must have a specific set of IT Helpdesk Support skills to succeed in today's competitive world. In this in-depth IT Helpdesk Supporttraining course, you will develop the most in-demand IT Helpdesk Support skills to kickstart your career, as well as upgrade your existing knowledge & skills. IT Helpdesk Support Curriculum Course 01: Functional Skills IT Level 2 Course 02: Service Helpdesk & Technical Support Course 03: Cyber Security Awareness Training Accreditation This IT Helpdesk Support bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your IT Helpdesk Support course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about IT Helpdesk Support basics. Requirements No prior degree or experience is required to enrol in this course. Career path This IT Helpdesk Support Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

The UK Self Assessment Tax Return Mini Bundle is your shortcut to standing out in the high-demand world of tax, accounting, and small business support. Whether you're seeking work in a practice, starting your own service, or helping SMEs stay compliant, this bundle is your power move. Built to get you noticed by employers and clients alike, this is your edge in a competitive financial market. Description Today’s finance industry demands professionals who do more than crunch numbers. From data entry roles in bookkeeping firms to freelance specialists handling UK tax filings, there’s a rising need for those who blend tax and accounting skills with fluency in Sage, a practical grasp of data entry, and awareness of business law. This bundle makes your profile instantly more hireable—especially as small businesses increasingly outsource their tax responsibilities. Whether you're positioning yourself for an in-house tax role, offering virtual accounting services, or looking to transition into the UK self-assessment sector, this bundle proves you’re capable of handling complex processes end-to-end. Tax deadlines won’t wait—and neither will job offers. Secure your competitive advantage in tax, accounting, Sage systems, data entry, and business law before someone else takes the role. FAQ Who is this bundle ideal for? Anyone aiming to work in tax, accounting, Sage software, data entry, or business law within the UK market. Can this help me become self-employed? Yes, especially if you want to handle UK self-assessment tax return tasks as a freelance service provider. Does it support corporate career paths? Definitely—those applying for accounting firms or tax consultancies will benefit from the combination of tax, accounting, and Sage. Is previous knowledge required? No—this bundle is designed to enhance your employability whether you're starting or levelling up in tax or accounting. Do the certifications add weight to my CV? Yes. With qualifications across tax, Sage, business law, data entry, and accounting, your CV becomes application-ready. Why enrol now? Tax seasons don’t wait. Equip yourself with in-demand skills in tax, Sage, accounting, data entry, and business law—before your competitors do.

Ready to launch your career with foundational business and IT skills? The Online Excel Course For Beginners with Certificate Mini Bundle combines key competencies in MS Excel, Data Analysis, MS Access, Audio Typing, and IT. This package is crafted for jobseekers aiming to enter data-centric roles in business, administration, and tech support. Employers prize candidates with a strong grasp of MS Excel and Data Analysis, supported by database management skills in MS Access, and efficient documentation capabilities through Audio Typing. Coupled with basic IT knowledge, this bundle ensures you’re well-prepared and hireable. Description This bundle equips you with core skills demanded by entry-level and junior roles. Master MS Excel to handle spreadsheets confidently, and leverage Data Analysis to interpret business information effectively. Add MS Access for essential database management, while Audio Typing enhances your speed and accuracy in documentation and transcription tasks. Understanding foundational IT concepts completes your profile, making you versatile across multiple office functions. Whether in finance, administration, or tech support, employers are actively recruiting candidates with proficiency in MS Excel, Data Analysis, MS Access, Audio Typing, and IT. Don’t miss out on jobs that require these in-demand skills. Certify yourself today and become the candidate employers are eager to hire. FAQ Q: What job roles does this bundle prepare me for? A: Junior data analyst, admin assistant, IT support technician, transcription specialist, and database clerk roles demanding MS Excel, Data Analysis, MS Access, Audio Typing, and IT. Q: How important is Data Analysis for beginners? A: Crucial. Understanding data trends improves decision-making in all business roles. Q: Does this bundle help with database skills? A: Yes, MS Access is key for managing business data beyond spreadsheets. Q: Is Audio Typing useful for office jobs? A: Absolutely. Fast and accurate Audio Typing is highly valued for transcription and documentation. Q: Does the bundle cover basic IT knowledge? A: Yes, the IT module provides essential digital literacy for all office environments. Q: Is this bundle better value than taking separate courses? A: Without question. Gain MS Excel, Data Analysis, MS Access, Audio Typing, and IT together for a competitive price.

The Equality Mini Bundle is your all-in-one toolkit for modern workplace leadership. Designed for ambitious professionals and rising stars, this bundle aligns you with key trends driving recruitment today. With a strong focus on Equality and Diversity, Team Leader readiness, and conflict resolution through Difficult Workplace Conversations, it prepares you for roles that demand sensitivity, structure, and strategic communication. Get noticed. Employers are hungry for individuals with experience in HR, Report Writing, and Team Leader capabilities. This is your chance to get certified in high-impact areas that recruiters search for again and again. Description Workplace leadership isn’t just about giving direction—it’s about making people feel seen, safe, and understood. The Equality Mini Bundle sets you apart with training in Equality and Diversity, HR, and Difficult Workplace Conversations—exactly the attributes hiring managers want in team supervisors, administrators, and coordinators. Professional communication is a career accelerant. With certified expertise in Report Writing, you’ll be the candidate who delivers clarity when it matters most. Add Team Leader training and your CV speaks volumes—especially in education, public service, social work, hospitality, and corporate settings. The best jobs are going fast. Don’t let someone else with Equality and Diversity and HR qualifications land them first. Make Team Leader, Report Writing, and Difficult Workplace Conversations your competitive edge. FAQ Who is this bundle designed for? Anyone aiming for people-facing roles or leadership positions where Equality and Diversity, Team Leader, and HR skills are vital. Which industries does it support? Education, HR, healthcare, management, public service, and admin roles all benefit from Report Writing and Difficult Workplace Conversations. Do these skills help in promotions? Absolutely. Employers prize candidates who handle Difficult Workplace Conversations and understand Equality and Diversity. Is it useful for HR careers? Yes—HR, Report Writing, and Equality and Diversity are foundational HR competencies. Will this improve my CV? Yes—employers scan for Team Leader, HR, and Equality and Diversity skills frequently. Can I complete it flexibly? Yes. Access all content—Report Writing, Team Leader, and more—at your pace. Is this useful in office-based roles? Definitely. Report Writing, HR, and Difficult Workplace Conversations are critical to organisational effectiveness. Why enrol now? Delays cost opportunities. Recruiters are actively looking for professionals with Team Leader, HR, and Equality and Diversity credentials.

Overview of Microsoft Teams Masterclass In today’s fast-changing digital world, Microsoft Teams is now one of the main tools used by over 4.8 million businesses in the UK. It helps teams work together, whether they are in the office, working from home, or using a mix of both. This Microsoft Teams Online Masterclass is designed to help you learn the platform from start to finish, whether you are just starting or want to improve your current skills. The need for people who can manage Teams and support communication in the workplace is growing quickly. The Microsoft Teams Online Masterclass covers all the key parts of using the platform. You will learn how to create and manage teams, handle channels, schedule meetings, make video calls, and use apps and connectors to make work easier. Whether you’re using the free or paid version, this course gives you simple, clear lessons that show how to use Teams in real work settings. You’ll also get helpful tips on using advanced tools to support smooth teamwork. As companies spend more money on digital tools, there is a high demand for people who understand Microsoft Teams well. This Microsoft Teams Online Masterclass helps you build real skills that employers are looking for. By taking this Microsoft Teams Online Masterclass, you can prepare for better job opportunities and be ready for the future of work. Learning Outcomes By the end of this Microsoft Teams Online Masterclass, you will be able to: Use the Microsoft Teams dashboard and set it up on your device Organise teams, add or remove members, manage channels, and use chat easily Work better with others by using Word, Excel, and PowerPoint inside Teams Run smooth voice calls, video meetings, and presentations Set up advanced tools, apps, and connect with other organisations Use helpful tips, shortcuts, and personal settings to save time and work smarter Who is this course for? This Microsoft Teams Online Masterclass is ideal for: Office workers and team members who want to improve their online communication and teamwork, especially in remote or hybrid jobs Admin staff and office managers who manage team messages, set up meetings, and need to know how to use all features of Teams Small business owners and startups looking for low-cost ways to connect with their teams and choose the best Teams version for their needs IT support staff and tech admins who handle Teams setup, user accounts, and need to solve technical issues in the workplace Career changers and new job seekers who want strong Microsoft Teams skills to help them find work and succeed in modern office roles Process of Evaluation After studying the Microsoft Teams Masterclass Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Microsoft Teams Masterclass Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don't need any educational qualification or experience to enrol in the Microsoft Teams Masterclass course. Career Path Completing the Microsoft Teams Online Masterclass can lead to roles such as: Teams Administrator – £22,000 to £35,000 per year Digital Communications Specialist – £25,000 to £42,000 per year Collaboration Systems Analyst – £28,000 to £45,000 per year Business Communications Coordinator – £20,000 to £32,000 per year IT Support Technician – £18,000 to £30,000 per year Course Curriculum Microsoft Teams - Introduction PROMO Video 00:01:00 Introduction on Microsoft Teams 00:02:00 Free and Paid versions 00:02:00 Accessing Teams - Web or Desktop 00:02:00 Installing Desktop 00:02:00 Mastering Microsoft Teams Managing Teams and Members 00:05:00 Inviting Members 00:05:00 Managing Channels 00:07:00 Chat 00:04:00 Collaboration with Word, Excel, PowerPoint 00:10:00 Voice & Video Calls 00:05:00 Meetings - Available on the Paid version of Microsoft Teams 00:03:00 Adding More Apps 00:08:00 Activity 00:02:00 Search Bar 00:03:00 Settings 00:05:00 Multiple Organizations 00:02:00 Microsoft Teams Mobile 00:05:00 Top Microsoft Teams Tips TIP#1 - Forwarding Email 00:03:00 TIP#2 - Saving Items 00:01:00 TIP #3 - Naming Group Chats 00:01:00 TIP #4 - Connectors 00:03:00 TIP #5 - Live Captions in Meetings 00:02:00 TIP #6 - Top Shortcuts@@ 00:03:00 TIP #7 - Customize the Environment 00:02:00 TIP #8 - Channel Notifications 00:02:00 TIP #9 - Private Channels 00:02:00 TIP #10 - Pin Channels 00:01:00 TIP #11 - Post Announcements 00:02:00