3261 Influence courses delivered Online

Description Celtic History Diploma Explore the enchanting realms of history with the Celtic History Diploma, a comprehensive online course offering a profound understanding of the multifaceted Celtic civilization. The course, designed meticulously, provides an in-depth exploration of various aspects of Celtic life, traditions, and influences, allowing participants to understand the Celtic cultures in their full spectrum. The Celtic History Diploma offers a journey through the vibrant tapestry of Celtic societies, their migrations, beliefs, artistry, and their interactions with other civilizations. Participants will traverse through time, witnessing the origin, development, and the eventual decline of the illustrious Celtic empires. Embarking on this journey, participants will first be introduced to the captivating world of the Celtic civilization. This section serves as a gateway to understand the primitive structure and essence of Celtic life, offering foundational knowledge critical for the subsequent modules. Next, participants will explore the origin and the vast migration of the Celts, understanding the diverse geographical landscapes they traversed and inhabited. This course provides insights into the rich and diverse Celtic society and culture, enabling participants to absorb the nuances of their way of life, societal norms, and traditions. Additionally, learners will delve into the intriguing world of Celtic mythology and religion. They will gain knowledge about the deities worshipped, the rituals practised, and how these beliefs were woven into the fabric of Celtic societies. The legendary Celtic warrior tradition is another fascinating area, elucidating the life, strategies, and valor of Celtic warriors. The exploration continues into the aesthetic realms of Celtic art and architecture. Here, participants will appreciate the intricate designs, sophisticated metalwork, and imposing structures that echo the prowess and imagination of the Celts. The rise and fall of the Celtic empires provide a riveting narrative. The course meticulously narrates the ascension of the Celtic civilizations to their zenith of power and their eventual decline, giving learners a panoramic view of the Celtic hegemony. The complexities of the Celtic economy and trade are also unraveled in this course. Participants will understand the dynamics of trade, the commodities exchanged, and the intricacies of the Celtic economic structure. Further, the interaction of Celtic society in the Roman era is examined, highlighting the confluence and conflicts between these two great civilizations. To conclude, the course sheds light on the enduring legacy of the Celts in modern times, allowing participants to relate ancient Celtic influences to contemporary life and culture. This Celtic History Diploma is structured to be incredibly user-friendly, allowing participants to learn at their own pace, with flexibility and ease, making it ideal for both novices and those with a foundation in history. Participants will benefit from a rich repository of knowledge, complemented by an interactive learning experience. They will have access to various resources, allowing for an enriching learning journey and an opportunity to acquire extensive knowledge on Celtic history. At the culmination of this course, participants will not only gain a diploma but will also have traversed the riveting landscapes of Celtic history, enriched with knowledge that spans various facets of the Celtic world. This course serves as a conduit for anyone aspiring to understand the richness of the Celtic legacy, from its mystical mythologies to its robust societal structures. In conclusion, the Celtic History Diploma is not just a course; it's an enchanting journey through the bygone eras of the Celtic world, a treasure trove for history enthusiasts wishing to deepen their understanding of this fascinating civilization. What you will learn 1:Introduction to the Celtic Civilization 2:The Origin and Migration of the Celts 3:Celtic Society and Culture 4:Celtic Mythology and Religion 5:The Celtic Warrior Tradition 6:Celtic Art and Architecture 7:The Rise and Fall of the Celtic Empires 8:The Celtic Economy and Trade 9:Celtic Society in the Roman Era 10:The Legacy of the Celts in Modern Times Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

What can I do to improve my relationship with my children? In this course, we will share techniques that will help you: * positively influence your children * be heard by them * help them handle their emotions with self-control and much more! Sign-up to be a part of the parenting revolution.

Using mindfulness and cognitive-behavioural therapy, dating and relationships expert Rachel New guides you through the foundations to prepare you for healthy dating and love. In this online course, you will explore your anxieties and fears about dating, your limiting beliefs and unhelpful thoughts, and patterns of behaviour that you want to change. You'll become more resilient in your dating, have more confidence and higher self-esteem, and know what you want from your dating. If you want to fall in love with someone who will bring out the best in you, this is the course for you.

Level 5 QLS Diploma | Free 9 CPD Courses | FREE QLS Endorsed Hard Copy Certificate & PDF Certificates | Tutor Support

QLS Level 5 | Free QLS Hard Copy Certificate | FREE 10 CPD Courses & PDF Certificates | 150 CPD Points | Tutor Support

How to inspire others and build successful relationships. This course is designed to support professionals in business to develop communication skills through understanding and applying knowledge of personality and behaviour in the workplace. It is based upon the book "The Authority Guide to Behaviour in Business: How to Inspire Others and Build Successful Relationships" by Robin Hills (ISBN: 1912300087).

Course Overview Famebit is an influencer marketplace for connecting content creators and advertisers. It is ideal for YouTube influencers who want to connect with brands to promote products, write reviews, and take part in branded adverts. The Famebit Influencer Marketing Online Course is a complete guide to using Famebit to boost your personal brand. Through this course, you will learn how to find sponsorship and maximise ROI as an influencer, how to make successful campaigns, create proposals, identify your audience as a brand, and much more. This course is open to anyone who wants to learn more about how Famebit works. It covers the complete A-Z of Famebit, including how pricing works, so that you can get set up in no time. This best selling Famebit Influencer Marketing Online Course has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Famebit Influencer Marketing Online Course is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Famebit Influencer Marketing Online Course is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Famebit Influencer Marketing Online Course is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Famebit Influencer Marketing Online Course, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Famebit Influencer Marketing Online Course will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Famebit Influencer Marketing Online Course to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

The comprehensive Social Media Influencer Level 3 has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Social Media Influencer Level 3 today, and learn from the very best the industry has to offer! This best selling Social Media Influencer Level 3 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Social Media Influencer Level 3 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Social Media Influencer Level 3 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Social Media Influencer Level 3 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Social Media Influencer Level 3, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Social Media Influencer Level 3 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Social Media Influencer Level 3 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email

Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now The criminal justice system and law enforcement industry offer diverse and exciting opportunities for individuals interested in this field. Completing our Criminal Law & Police Investigations course can help you unlock these opportunities and take the first step towards a fulfilling career. This industry offers a range of career paths, from law enforcement and investigation to legal and support roles. With this course, you'll gain valuable knowledge and skills that can help you stand out in this competitive industry. You'll learn about the criminal justice system, police investigations, and the legal framework, making you aware of the prospects for a career in this field. Additionally, you'll develop critical thinking, decision-making, and problem-solving skills that are highly valued in this industry. Whether you're interested in working as a police officer, criminal investigator, paralegal, or any other role in this industry, completing this course can help you stand out and take the first step towards your dream job. Learning Outcomes: Develop an in-depth understanding of criminal law and police investigations. Understand the role of the police and prosecution in the criminal justice system. Analyse and evaluate criminal cases and apply legal principles to factual scenarios. Develop critical thinking, decision-making, and problem-solving skills. Develop a comprehensive understanding of various aspects of law enforcement. Develop critical thinking, problem-solving, and decision-making skills. Learn how to apply legal and ethical principles to real-life scenarios. Discover knowledge and skills necessary for a range of criminal justice and law enforcement roles. This Criminal Law & Police Investigations Bundle Consists of the following Premium courses: Course 01: Criminal Law & Police Investigations Course 02: Criminal Intelligence Training Course 03: Interrogations And Confessions Psychology Course 04: Accident Investigation Course 05: Forensic Science and Law Enforcement Criminal Profiling Complete Diploma Course 06: Emotional Intelligence and Human Behaviour Course 07: English Law and Legal System Level 3 Course 08: Financial Investigator Course 09: Certificate in Anti Money Laundering (AML) Course 10: Diploma in Substance Misuse Course 11: Domestic Violence and Abuse Awareness - Level 2 Course 12: Human Rights Course 13: Decision Making and Critical Thinking Course 14: First Aid at Work Benefits you'll get choosing Apex Learning: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of Bundle Course 01: Criminal Law & Police Investigations Introduction Elements of a Crime Incitement, Conspiracy and Attempt Accomplice Crime Prevention The Police Prosecution, Caution and Diversion Youth JusticeYouth Justice The Trial Sentencing Process Homicide Offences against Person Sexual Offences Theft Blackmail, Robbery & Burglary White-Collar Crime Terrorism & Law Property Offences Cybercrime & Piracy Prisons Probation Service War Crimes Course 02: Criminal Intelligence Training Introduction to Intelligence Analysis Criminal Intelligence Analysis Criminal Intelligence Analyst - Skills and Competencies Understanding Criminal Psychology Research Methods in Crime Analysis Decision Making in Criminal Intelligence Analysis Intelligence-Led Policing Counterterrorism and Criminal Intelligence Analysis Technology in Criminal Intelligence Analysis The Criminal Justice System in England and Wales Course 03: Interrogations And Confessions Psychology The English Law on Confessions Interrogation in Britain The Royal Commission Research: Persons at Risk amid Police Custody Identifying 'Oppressive' Police Interviewing Tactics in Britain Theories of Reason of Confession by Suspects The Psychological Assessment of False Confession The Effects of Drugs and Alcohol Upon the Reliability of Testimony Interrogation Techniques and Miscarriages of Justice Course 04: Accident Investigation Understanding the Investigation Why Investigate? Accident Investigation Procedure Documenting The Accident Scene Conducting Effective Interviews Investigation and Cause Analysis Developing Solutions Report Documentation and Communication Course 05: Forensic Science and Law Enforcement Criminal Profiling Complete Diploma Reducing the Risk of Re-Offending Criminal Law & Police- History of Forensic Psychology Research Methods in Forensic Psychology Theories of Offending Sexual and Violent Offending Fire-Setting Behaviour Offender Profiling Effectiveness of Offender Profiling Eye-Witness and Expert Witness Testimony Reducing Re-Offending and Incident Management Course 06: Emotional Intelligence and Human Behaviour Human Behaviour and Basic Psychological Process Evolutionary Perspective of Human Behaviour Human Intelligence Intelligence Test and Variations in Intelligence Learning and Conditioning Language and Communication Introduction to Emotion Emotion Influences Cognition Stress, Anger and Conflict Emotional Intelligence Self-Leadership Neuro-Linguistic Programming (NLP) Course 07: English Law and Legal System Level 3 The Legal Workplace and Professionals Law and Legal Systems Contract Law & Business Law Human Rights Law Employment Law Property Law Mortgage Law Wills, Probate & Estate Law Criminal Law Other Common Laws & Legal Matters Course 08: Financial Investigator Introduction to Financial Investigator Introduction to Financial Investigation Characteristics of Financial Crimes Categories of Financial Crimes Financial Crime Response Plan Collecting, Preserving and Gathering Evidence Laws against Financial Fraud Course 09: Certificate in Anti Money Laundering (AML) Introduction to Money Laundering Proceeds of Crime Act 2002 Development of Anti-Money Laundering Regulation Responsibility of the Money Laundering Reporting Office Risk-based Approach Customer Due Diligence Record Keeping Suspicious Conduct and Transactions Awareness and Training Course 10: Diploma in Substance Misuse Substance Misuse and Outreach Worker Substances: Drugs, Alcohol and Others Abuses of Substance Misuse Why People Use Drug and Alcohol? The Nature of Substance Misuse: Biological, Psychological and Social Perspectives Understand Possible Causes of Substance and Drug Abuse Implementing Substance Use Policy Effects of Drugs on the Body and Mind Enhancing Assessment and Treatment of Substance Misuse Health Consideration And Much More... Course 11: Domestic Violence and Abuse Awareness - Level 2 Introduction to Domestic Violence & Abuse The Components of Domestic Violence The Impact of Domestic Violence on Victims The Impact of Domestic Violence and Abuse on Children Assessing the Risks of Domestic Violence and Abuses on Children Supporting the Victim and Reporting Incidents Record Keeping Domestic Violence and Abuse Legislation in the UK Course 12: Human Rights Basic Concept of Freedom and Human Rights Classification of Human Rights Women's and Children's Right Various Aspects of Freedom Various International Human Rights Organisations Course 13: Decision Making and Critical Thinking Introduction to Critical Thinking Critical Thinking and the Judgment of Claims Benefits and Barriers of Critical Thinking Importance of Critical Thinking Recognising a Critical Thinker What Are the Critical Thinking Steps? Critical Thinking Strategies Problem-Solving Through Critical Thinking Decision Making with Critical Thinking Course 14: First Aid at Work Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques And Much more... CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Those interested in a career in law enforcement, the criminal justice system, or related fields. Individuals seeking to expand their knowledge of criminal law and police investigations. Students interested in pursuing further education in law, criminology, or related fields. Individuals looking to improve their chances of success in job interviews for law enforcement roles. Those seeking to enhance their understanding of the criminal justice system for personal or professional reasons. Anyone interested in gaining knowledge and skills that can help them better navigate legal and ethical issues in their personal or professional lives. Requirements Our Criminal Law & Police Investigations is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. Career path Police Officer - £24-45k/year Criminal Investigator - £27-50k/year Paralegal - £18-35k/year Probation Officer - £22-38k/year Crime Analyst - £20-35k/year Forensic Accountant - £30-70k/year Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Criminal Law & Police Investigations) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Criminal Law & Police Investigations) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

*** Don't Spend More; Spend Smart*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Call Centre Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Call Centre Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Call Centre Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Call Centre Training and help you along your learning journey. Advanced audio-visual learning modules of these Call Centre Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Call Centre Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Public Speaking and Presentation Skill Course Course 05: Sales: Psychology of Customers Course 06: Telesales Executive Training Course 07: Facilities Management Level 3 Course 08: Data Protection and Data Security Level 2 Course 09: Effective Communication Skills Diploma Course 10: The Formula to Talk with Strangers Course 11: Emotional Intelligence and Human Behaviour Course 12: Content Management Course 13: Touch Typing Essential Skills Level 3 Course 14: Stress Management Training Benefits you'll get choosing Apex Learning for this Call Centre Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 04: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 05: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 06: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 07: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 08: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 09: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 10: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 11: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 12: Content Management Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course 13: Touch Typing Essential Skills Level 3 Module 01: Getting Started Module 02: DRILL 1 The home keys Module 03: DRILL 2 e and i, g and h Module 04: DRILL 3 o and n, shift keys and t Module 05: DRILL 4 extra practice . and y Module 06: DRILL 5 , and w Module 07: DRILL 6 m and u Module 08: DRILL 7 v and x Module 09: DRILL 8 sentence drills Module 10: DRILL 9 figures Module 11: DRILL 10 alphabetical paragraphs Module 12: Recap Course 14: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Call Centre Training bundle. Requirements Our Call Centre Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Call Centre Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Phone-Based Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Phone-Based Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.