operational intelligence
London
OI was founded on the belief that there is a better way to achieve data centre
optimisation compared to traditional consulting. OI uses collaborative working
with a blend of consultancy and training to reduce data centre risk, energy and
cost. Let’s use an energy assessment as an example. Traditionally, a consultant
will obtain site temperature and power readings, assess the situation and give
recommendations for improvement measures. Typically, there will be one point of
contact (most likely management-level) who receives the report. They may not
transfer the information it contains effectively with other stakeholders, and
once the consultant leaves, so too does their expertise. Now let’s consider
training. Traditionally this is completed off-site, it will be non-site specific
and aimed at individuals or individual teams with little to no cross-over
between subject areas. Duffey & Saull found that failure rate can be expressed
in terms of accumulated learning experience of an organisation, and the depth of
experience of an individual. When experience is at a minimum, risk is at a
maximum. A learning environment in the data centre is therefore imperative, and
it must involve every individual from the ground up.