1284 Courses in Coventry

Hiring the right staff is one of the most important management and HR skills and it is critical to get it right. This course is designed for managers and HR specialists who either want to improve their interviewing skills or who are just now starting a recruitment role in the organisation.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

When there is a shooting, stabbing or bomb explosion the initial priority will be public safety. This can delay the time before the emergency services are able to reach the injured. Our 3 hour citizenAID course enables the general public to be effective in these situations before the emergency services are available to provide professional medical support. This course can be delivered on-site or at our training centre in Poole, Dorset. Qualification Information This qualification and learning outcomes are based on the blended recommendations of: European Resuscitation Council, Section 9. First Aid British Army, Battlefield Casualty Drills Course Content Following this course students will: Be able to use the citizenAID app/pocket guide in an emergency situation. Be able to provide immediate first aid to an unresponsive casualty who is breathing. Be able to provide first aid to a casualty with severe external bleeding. Who should attend? This qualification is for all members of the public who wish to learn lifesaving skills and techniques in the event of a deliberate multiple casualty incident. Pre-requisites Students must be at least 14 years old on the first day of training. Assessment and Certifications Assessment of this course is continuous and will take place through knowledge and skills observations. Successful students will receive an Immerse Training Certificate, which is valid for three years. This certificate will be issued by Qualsafe, the awarding body for Immerse Training. Additional Information Course fees include a copy of the citizenAID pocket guide. What makes us different? Fun & Engaging – Gone are the days of boring first aid training. Although professional, our trainers teach in an informal way that encourages student interaction and retention of knowledge. Technology Enhanced Learning – We utilise a range of technologies to make our courses memorable fun and effective. Bespoke Courses – Our on-site courses are designed with the specific risks of your business in mind. Training by doctors, nurses and paramedics – We have years of experience working on the front line of emergency medicine; giving us real world knowledge and skills in managing injured or unwell people.

Not everyone is born with it, but unlike IQ, Emotional Intelligence can be acquired and improved with practice.

One of the keys to success today is our ability to effectively influence others.

NPORS MEWP Supervisor Awareness (N035)

NPORS Rigging and Fleeting Loads Lift Planner (N046)

NPORS Material Re - Handler (N722)