Gain essential knowledge and practical skills to provide effective care for patients with stomas with our "An Understanding of Stoma Care" course. Learn how to maintain stoma health and support patients through their journey.
Gain expertise in biohazard safety with our "Biohazard Safety: Managing Blood and Body Fluid Spillages Instructor Training" course. Ideal for healthcare professionals, lab staff, and emergency responders.
Enhance your knowledge and skills in pressure area care with our comprehensive course. Ideal for healthcare professionals, caregivers, and nurses.
Gain comprehensive knowledge and practical skills for safe and effective oropharyngeal suctioning with our course. Learn techniques, equipment, and considerations for this critical procedure.
Enhance respiratory care with our "Understanding Suctioning Techniques and Practices" course. Gain comprehensive knowledge and practical skills for safe and effective suctioning. Evidence-based practices, infection prevention, and patient-centred care emphasised.
Enhance patient care with our "Understanding Physiological Observations" course. Gain comprehensive knowledge and skills to accurately assess and interpret vital signs and other measurements.
Gain comprehensive knowledge and practical skills for safe and effective fine-bore nasogastric tube insertion with our healthcare professional course.
Gain comprehensive knowledge and practical skills in enteral tube care and feeding with our course. Learn about insertion techniques, maintenance, feeding methods, and addressing complications to ensure safe and effective patient care.
Emotional Intelligence: In-House Training Emotional Intelligence is a set of emotional and social skills that collectively establish how well we: Perceive and express ourselves Develop and maintain social relationships Cope with challenges Use emotional information in an effective and meaningful way It is a skill set that transfers across all categories of relationships. It is also a predictor of success - both in life and at work. This highly-interactive course delivers a practical approach to developing, improving, and sustaining effective and mutually beneficial relationships. The design of the course involves individual reflection and paired activities, interwoven with small and large group interactions. The EQ-i 2.0® assessment reports will be debriefed over the course of the two days. In addition, participants will delve into their personal strengths and blind spots, and will explore topics including: the neuroscience of emotion, the connection between empathy and performance, and how communication styles impact our perceptions of self and other. Role-play activities give participants the opportunity to try out new behaviors and techniques. The program includes: A personal behavioral profile, the results of which you will bring to your training 2-day highly interactive workshop and experiential learning Optional professional coaching activities initiated in class that can continue over the four months after class ends What you will Learn Recognize your interpersonal strengths and potential blind spots regarding Emotional Intelligence Identify the five domains within the EQ-i 2.0 assessment model Summarize what neuroscience research has discovered about emotions and actions Recognize ways that human beings are physiologically impacted by stress Articulate ways to develop and maintain strong working relationships Describe how emotional intelligence translates into high performance Make use of the EI model and associated competencies Employ strategies for enhancing leadership through Emotional Intelligence Foundation Concepts The biology of emotion Why Emotional Intelligence matters The impact of EI on performance The EQ-I 2.0 Model Overview of the EQ-i 2.0 framework Exploring your report Balancing your EI domains Self: Awareness and Sensitivity Self-awareness and empathy Perception vs. reality Acting by choice, not impulse Other: Communication and Relationship-Building Elements of effective communication Communication styles Communication techniques Neuroscience and Behavioral Change Insights from social neuroscience Making a change