64641 Courses

Master map reading for rallying with our self-paced online course. Learn map marking, plotting, and navigation essentials. Includes quizzes and personalized feedback to boost your skills for road rallying.

Motivation Matters for Leaders & Managers working with children & young people

Leading with Emotional Intelligence. This month we will explore: What is Emotional Intelligence? What are the benefits to being an emotionally intelligent leader? How emotionally intelligent are you?

Customer Care in early years

Let us explore Happiness in relation to the workplace!   In this months training we are going to look at the little things we can do to bring instant fleeting happiness to our teams .   We will share with you Emma Brudners article about "fulfillment vs happiness." She highlights how "happiness is fleeting, personal and puts the onus on the company". After reading her article I am sure it will make you think more about the importance of fulfillment for your team, however those fleeting moments of happiness that you can create are also vitally important to bring a smile and smiling in important!  We hope you enjoy this months training and it will help you reflect on the differences between happiness and fulfillment and that you enjoy sharing some of these articles and information with your teams.

This months Effective Meetings This month we are going to explore: Roles for an Effective meeting Preparing for a meeting How to be an excellent Facilitator. Action points and follow up What makes a meeting Successful and what makes a meeting fail? Meeting Participants needs. Evaluating a Meeting.

 In this online training we explore staff appreciation weeks, birthdays, festivals and celebrations, award ceremonies, celebrating achievements. We explore employee of the month, is it good for team morale or not so good? This online training will give you ideas, suggestions and knowledge to enable you to motivate and create a positive working culture.

Being able to effectively manage upset customers and their complaints is a key skill in any organisation. Quite often this trying time with customers can be the make or break of a customer relationship as well as negative word of mouth. Split into 12 bite-sized 10-minute videos each with a workbook, you will find this course both down to earth and easy to apply.

Are you ready to unlock the secrets of fine chocolate? Whether you're a chocolate lover or just starting your journey into the world of craft chocolate, this beginner-friendly course is your gateway to understanding, appreciating, and distinguishing finely crafted, fine-flavour chocolate from regular chocolate. This self-paced, on-demand video course is designed to guide you through the fascinating journey of chocolate—from its origins to the art of tasting like a professional.

Inspection services are provided to get confidence on the conformance of the product or material which is being inspected. The surety of the competence of an organization providing inspection services is essential to achieve that objective. ISO/IEC 17020:2012 specifies requirements for the competence of bodies performing inspection and for the impartiality and consistency of their inspection activities. This course is designed for all those persons working in an inspection body to let them get a basic knowledge of ISO/IEC 17020:2012. This course gives knowledge on the background, and discuss the requirements of each clause in general. Attendees of this course will be having complete knowledge of ISO/IEC 17020:2012 which will, of course, help the organization to improve its management system with the contribution of each employee. We have developed this course in simple English to make understanding easy and consistent for all. This course will help to fulfill the requirements of the Accreditation body as well.   Who should attend this? This course is highly recommended to be attended by each employee including Top Management, Managers, inspection engineers, technicians, and other workers of an inspection body implementing ISO ISO/IEC 17020:2012.   Course Duration: 6 Hours 30 Mint Exam.   Certificate Validity: Lifetime   Language of Course: English