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Duration 2 Days 12 CPD hours This course is intended for Managers, directors, and other professionals responsible for planning and leading projects and programs will benefit from this course. Overview Describe common communication barriers Understand how to use effective interpersonal skills in their spoken and written communications Analyze the pillars of organizational awareness Apply principles of effective facilitation Understand how to adapt their approach to different learning and communication styles Effective communication is how employees and management interact to reach organizational goals. Getting this right results in a happier, more engaged workforce who get more done. Unfortunately, there are often significant barriers ? language, culture, distrust, distance ? to effective communication. The activities and discussions in this workshop will help you identify the essential elements of effective communications within your organization and develop communication strategies that harness both interpersonal and organizational awareness to build trust, strengthen collaboration, and increase productivity. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. A History of Organizational Communication A Historical Perspective Classic vs. Human Relations Communications Generational and Technological Change Digital Communication Effectiveness of Communication Channels 2. The Effectiveness of Interpersonal Skills Limitations of Self-Awareness Transactional Analysis Connecting with Powerful Communication Active Listening Non-Verbal Communication Written Communication The Power of Facilitation 3. The Pillars of Organizational Awareness Culture and Behavior Creating Psychological Safety Inclusion and Belonging Sweaty-Palmed Conversations Care and Challenge Each Other 4. The Adaptation of Communication Strategies Factors in Communication Communication Barriers Adapting to Different Learning and Communication Styles Communication Strategies Across Time Position and Posture Additional course details: Nexus Humans Communicating Across Your Organization (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Communicating Across Your Organization (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for The primary audiences for this course are quality directors and quality assurance managers, managers responsible for the governance of an enterprise and management of its risks, technical experts, project managers and consultants, internal auditors, compliance officers and virtually anybody involved in ANSI/TIA-942 compliance certification related projects either from an end-user or vendor perspective. Participants must hold a valid CTDC certificate in order to be able to register for the CTIA class. Overview After completion of the course the participant will be able to: 1. Prepare the organisation for an audit according to ANSI/TIA-942 including preparation of the required documents, resource planning and management of the audit process itself 2. Conduct an internal audit according to ANSI/TIA-942 following ISO-19011 guidelines 3. Facilitate and support the external audit to ANSI/TIA-942 4. Manage the post-audit process with respect to CAR (Corrective Action Reports), gap closing and _nal certification 5. Facilitate surveillance and recertification audits This intensive course builds further on the technical understanding of the standard acquired in the CTDC© (Certified TIA-942 Design Consultant) course. Fundamental concepts and process of an internal audit Terms and de_nitions Difference between an internal and external auditor Audit principles Auditor competency requirements Managing an audit programme Establishing the audit objectives Establishing the audit programme Planning the audit Planning the schedule Resource planning Tools/equipment required Document requirements - Design documents - Process documents - Declarations Conducting the audit Conducting an opening meeting Conducting the audit Interviews Document review Facility review Typical non-conformities - Architectura - Electrica - Mechanical - Telecommunications Preparing the audit conclusions Conducting the closing meeting Preparing and distributing the audit report Audit report requirements Classification of non-conformities Typical format of an audit report Following up on the audit The CAR ? Corrective Action Report Evaluation of the Corrective Action Report Requesting a formal external auditIssuing a conformity certificate Requirements of the certificate Registration of the certificate Surveillance auditsRecertification auditsExam: Certified TIA-942 Internal Auditor) Actual course outline may vary depending on offering center. Contact your sales representative for more information. Additional course details: Nexus Humans Certified TIA-942 Internal Auditor (CTIA) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified TIA-942 Internal Auditor (CTIA) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Overview When assuming safeguarding duties, those in your care must be protected from radicalisation or abuse. Learn how to accomplish this today. This comprehensive course will raise your awareness of the 'Prevent Programme' and teach you how to identify forms of extremism or crime in your locality. The Safeguarding and Prevent Level 3 course has been written with the help of industry experts to explain how extremists and fraudsters can influence people of a vulnerable disposition. You will be comprehensively trained in protective and investigative methods so that any attempt at online abuse or physical coercion of your charges will not take place and be immediately reported. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Safeguarding and Prevent Level 3. It is available to all students, of all academic backgrounds. Requirements Our Safeguarding and Prevent Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 8 lectures • 03:54:00 total length •Module 01: Introduction to Safeguarding: 00:21:00 •Module 02: Laws and Guidance: 00:43:00 •Module 03: Child Abuse: 00:49:00 •Module 04: Child Sexual Exploitation: 00:38:00 •Module 05: Responding to Disclosure and Reporting: 00:25:00 •Module 06: Risks and Risk Assessment: 00:16:00 •Module 07: Things to Do after Referral: 00:24:00 •Module 08: Record Keeping: 00:18:00

Duration 2 Days 12 CPD hours This course is intended for Professionals desiring to be able to communicate clearly and concisely in their writing will benefit from this course. Overview Awareness of common spelling and grammar issues in business writing. Basic concepts in sentence and paragraph construction. Basic structure of agendas, email messages, business letters, business proposals, and business reports. Collaborative writing techniques, tools and best practices Tips and techniques to use when deciding the most appropriate format to use for agendas, email messages, business letters, business proposals, and business reports In this course, you will learn the essential skills needed to organize your thoughts and select the best words and phrases to clearly convey them in writing. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Working With Words Monitoring Spelling, Grammar, and Verb Tense Creating a Reference Sheet 2. Constructing Sentences Recognizing Sentence Parts Classifying Sentence Type Increasing Readability with Punctuation 3. Creating Paragraphs The Three Basic Components Organization Methods 4. Finding Facts Identifying and Using Key Resources Fact-Finding and Information Gathering 5. Collaborative Writing Clarifying the Objective Collaborative Writing Strategies and Patterns 6. Types of Collaborative Business Writing Applying Different Construction Techniques Cut & Paste, Puzzle, Sequential Summative Integrating Construction 7. Collaborative Tools and Processes Planning and Revision Creating Outlines and Storyboards Building Team Cohesion 8. Writing Meeting Agendas Choosing an Agenda Format Structuring and Writing the Agenda 9. Writing E-Mails, Reports and Proposals Addressing Your Message Using Proper Grammar and Defining Acronyms Structuring, Formatting, and Writing Your Report Additional course details: Nexus Humans Writing for the Business Professional training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Writing for the Business Professional course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Designated Safeguarding Officer The purpose of this Designated Safeguarding Officer course is to provide strong knowledge of safeguarding to people who work with children. Our exclusive Designated Safeguarding Officer Training Course will teach you about the safeguarding procedure and how to deal with suspected abuse in order to protect children from future harm. This Designated Safeguarding Officer Training Course provides learners with a solid understanding of why safeguarding is so important. It discusses the designated safeguarding lead's role, what they are responsible for and the short-term and long-term risks that a child may face as a result of abuse. The Designated Safeguarding Officer course also covers the procedures on how to report and respond to concerns that a child is being abused and the steps to follow. Why choose this Designated Safeguarding Officer Training Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the course. Main Course: Level 3 Designated Safeguarding Lead Training Course Free Courses Course 01: Level 3 Award in Childcare and Education Course 02: Child and Adolescent Mental Health [ Note: Free PDF certificate as soon as completing Designated Safeguarding Officer Training Course] Designated Safeguarding Officer Course Curriculum of Level 3 Designated Safeguarding Lead Training Course Module 01: Introduction Module 02: Safeguarding Structure and Guidance Module 03: Recognising and Responding to Abuse Module 04: Responses Under the Safeguarding Structure Module 05: Working Together and Sharing Information Module 06: Recording Information Assessment Method of Designated Safeguarding Officer After completing Designated Safeguarding Lead Training Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Designated Safeguarding Officer After completing the Designated Safeguarding Lead Training course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99 Who is this course for? Designated Safeguarding Officer This Designated Safeguarding Lead Training course is ideal for supervisors, managers, or designated safeguard leads who work with children, teenagers, or vulnerable adults. This includes the following: Nursery workers Teachers Support staff Social workers Nurses Doctors. Requirements Designated Safeguarding Officer There are no particular requirements for this Designated Safeguarding Officer Training Course because it doesn't call for any specialized training. Career path Designated Safeguarding Officer

Designated Safeguarding Lead: Designated Safeguarding Lead Course Online Unlock the Power of Designated Safeguarding Lead: Designated Safeguarding Lead Course: Enrol Now! The purpose of this course is to provide strong knowledge of safeguarding to people who work with children. Our exclusive Designated Safeguarding Lead Course will teach you about the safeguarding procedure and how to deal with suspected abuse in order to protect children from future harm. This Designated Safeguarding Lead Course provides learners with a solid understanding of why safeguarding is so important. It discusses the designated safeguarding lead's role, what they are responsible for and the short-term and long-term risks that a child may face as a result of abuse. The Designated Safeguarding Lead: Designated Safeguarding Lead Course also covers the procedures on how to report and respond to concerns that a child is being abused and the steps to follow. Main Course: Level 3 Designated Safeguarding Lead Training Course Free Courses included with Designated Safeguarding Lead: Designated Safeguarding Lead Course Along with Designated Safeguarding Lead course you will get free Childcare and Nutrition Along with Designated Safeguarding Lead course you will get free Level 3 Award in Childcare and Education Along with Designated Safeguarding Lead course you will get free Child and Adolescent Mental Health Special Offers of this Level 3 Designated Safeguarding Lead Training Course: This Level 3 Designated Safeguarding Lead Training Course includes a FREE PDF Certificate. Lifetime access to this Level 3 Designated Safeguarding Lead Training Course Instant access to this Level 3 Designated Safeguarding Lead Training Course 24/7 Support Available to this Level 3 Designated Safeguarding Lead Training Course Designated Safeguarding Lead: Designated Safeguarding Lead Course Online By taking the Designated Safeguarding Lead: Designated Safeguarding Lead Course, you will gain knowledge about the laws and safety measures involved in safeguarding. This Designated Safeguarding Lead: Designated Safeguarding Lead Course will also help you understand how to identify abuse and appropriately respond to it. Additionally, you will learn how to follow the safeguarding framework, including cooperating, sharing information, and documenting relevant information. The modules of this Designated Safeguarding Lead: Designated Safeguarding Lead Course are designed to provide a comprehensive understanding of safeguarding practices. Who is this course for? Designated Safeguarding Lead: Designated Safeguarding Lead Course Online This Designated Safeguarding Lead: Designated Safeguarding Lead Course is ideal for supervisors, managers, or designated safeguard leads who work with children, teenagers, or vulnerable adults. This includes the following: -Nursery workers, teachers, support staff, social workers, nurses, doctors. Requirements Designated Safeguarding Lead: Designated Safeguarding Lead Course Online To enrol in this Designated Safeguarding Lead: Designated Safeguarding Lead Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Designated Safeguarding Lead: Designated Safeguarding Lead Course. Be energetic and self-motivated to complete our Designated Safeguarding Lead: Designated Safeguarding Lead Course. Basic computer Skill is required to complete our Designated Safeguarding Lead Course. If you want to enrol in our Designated Safeguarding Lead Course, you must be at least 15 years old. Career path Designated Safeguarding Lead: Designated Safeguarding Lead Course Online After completing this Designated Safeguarding Lead: Designated Safeguarding Lead Course qualification, you could become or act as the Safeguarding Officer or Safeguarding Lead within your organisation.

Designated Safeguarding Lead: Designated Safeguarding Lead Course Online Unlock the Power of Designated Safeguarding Lead: Designated Safeguarding Lead Course: Enrol Now! The purpose of this Designated Safeguarding Lead: Designated Safeguarding Lead Course is to provide strong knowledge of safeguarding to people who work with children. Our exclusive Designated Safeguarding Lead: Designated Safeguarding Lead Course will teach you about the safeguarding procedure and how to deal with suspected abuse in order to protect children from future harm. Learning Outcomes After completing this Designated Safeguarding Lead: Designated Safeguarding Lead Course, the learner will be able to: Understand the basics of safeguarding. Understand safeguarding structure and guidance. Know how to recognise abuse and how to respond to disclosures. Know the responses under the safeguarding structure. know how to resolve disagreements. Understand the principles of confidentiality. Understand the importance of Record-Keeping. This Designated Safeguarding Lead: Designated Safeguarding Lead Course provides learners with a solid understanding of why safeguarding is so important. It discusses the designated safeguarding lead's role, what they are responsible for and the short-term and long-term risks that a child may face as a result of abuse. The Designated Safeguarding Lead: Designated Safeguarding Lead Course also covers the procedures on how to report and respond to concerns that a child is being abused and the steps to follow. Main Course: Level 3 Designated Safeguarding Lead Training Course Free Courses included with Designated Safeguarding Lead: Designated Safeguarding Lead Course Course 01: Childcare and Nutrition Course 02: Child and Adolescent Mental Health Course 03: Level 4 Diploma in Child Counselling [ Note: Free PDF certificate as soon as completing the Designated Safeguarding Lead: Designated Safeguarding Lead Course] Designated Safeguarding Lead: Designated Safeguarding Lead Course Online This Designated Safeguarding Lead: Designated Safeguarding Lead Course consists of 06 modules. Course Curriculum of Designated Safeguarding Lead: Designated Safeguarding Lead Course Module 01: Introduction Module 02: Safeguarding Structure and Guidance Module 03: Recognising and Responding to Abuse Module 04: Responses Under the Safeguarding Structure Module 05: Working Together and Sharing Information Module 06: Recording Information Assessment Method of Designated Safeguarding Lead: Designated Safeguarding Lead Course After completing Designated Safeguarding Lead: Designated Safeguarding Lead Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Designated Safeguarding Lead: Designated Safeguarding Lead Course After completing the Designated Safeguarding Lead: Designated Safeguarding Lead Course, you can instantly download your certificate for FREE. Who is this course for? Designated Safeguarding Lead: Designated Safeguarding Lead Course Online This Designated Safeguarding Lead: Designated Safeguarding Lead Course is ideal for supervisors, managers, or designated safeguard leads who work with children, teenagers, or vulnerable adults. This includes the following: Nursery workers Teachers Support staff Social workers Nurses Doctors. This Designated Safeguarding Lead: Designated Safeguarding Lead Course will also benefit those who want to understand the responsibilities of the Designated Safeguarding Lead so that they can become a safeguarding lead for their company or assist those who already hold the position. Requirements Designated Safeguarding Lead: Designated Safeguarding Lead Course Online To enrol in this Designated Safeguarding Lead: Designated Safeguarding Lead Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Designated Safeguarding Lead: Designated Safeguarding Lead Course. Be energetic and self-motivated to complete our Designated Safeguarding Lead: Designated Safeguarding Lead Course. Basic computer Skill is required to complete our Designated Safeguarding Lead Course. If you want to enrol in our Designated Safeguarding Lead Course, you must be at least 15 years old. Career path Designated Safeguarding Lead: Designated Safeguarding Lead Course Online After completing this qualification, you could become or act as the Designated Safeguarding Lead: Designated Safeguarding Lead Course within your organisation.

Duration 2 Days 12 CPD hours This course is intended for Professionals desiring to develop meaning engagement strategies to better connect with leadership, peers, and clients. JOB ROLES: Personal Development Leader of Teams/Projects Leader of Managers/Departments Leader of Organizational Strategy Overview Develop better strategies in preparation and execution with audiences of all kinds Engage audience members more deeply and intently Optimize ability to prepare delivery, style, and transparency in sharing information Deliver your message with more clarity, purpose, and passion Create deeper meaning in who you are as a leader for others What?s the difference between good engagement and incredible engagement? How do you know when your audience, employees, or teammates are committed to everything you say and do? The answer is Authentic Engagement. When you notice amazing leaders, you will notice they possess all seven of these traits, regardless of whether they have been in the profession twenty years or twenty weeks. This course is the map toward shaping the next wave of leaders, regardless of style, audience, or modality! The question is: Are you ready to embark on your voyage? In this course, you will learn how to authentically engage others, build a more purposeful message that resonates, and learn the strategies to gain stronger engagement and input back from the people you work with. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. The CYA Model of Preparation Preparing Your Content Learning the 4-Square to Holistic Content Delivery Getting Ready for the Seven C?s for Engagement Preparing for Yourself and Audience 2. Preparing Yourself and The Power of Your Delivery Understanding the Power of Delivery and Style Learning when to be Transparent in your Approach Understanding How You Shine Remotely vs. Face-to-Face Understanding Your Command Knowing What and When to Change Your Approach Building Better Efficacy and Confidence 3. Capturing, Building, and Connecting with the People You Engage Learning the Differences between Surface-Level Engagement and Deeper Connection Understanding the Four Levels of Audience to Build Relationships Developing Captivation Techniques with Engagement Establishing Clarity through Depth and Alignment Connecting Deeper and Establishing Trust 4. Going Beyond for Completeness Looking to the Future of Engagement, Technology, and Leadership Plotting Your Next Course for Delivery Using the Anchor Guide to Renew Your Approach Mapping the Next Steps Additional course details: Nexus Humans Mastering Meaningful Engagement training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Mastering Meaningful Engagement course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Lean Six Sigma Green Belt Certification Program: On-Demand This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. Green Belt is not just a role, it is also a competency required for leadership positions at many top companies. This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. With a real-world project focus, the series will teach the fundamental methodology, tools, and techniques of the Define, Measure, Analyze, Improve and Control Process Improvement Methodology. This course is delivered through sixteen 3-hour online sessions. What you Will Learn At the end of this program, you will be able to: Identify strategies for effectively leading high performing process improvement teams Analyze whether projects align with business strategy Apply process improvement methodologies to DMAIC steps, based on real world scenarios Explain ways to appropriately respond to process variation Distinguish among best practice problem solving methodologies Evaluate and effectively communicate data-driven decisions, based on real world scenarios Introduction Lean Six Sigma & quality The vision The methodologies The metric Project Selection Why Projects Random idea generation Targeted idea generation CTQs (Critical to Quality) & projects Project screening criteria Quick improvements Introduction to Define Project Planning Developing the core charter Developing a project charter Facilitation Process Management Business process management Top-down process mapping Voice of the Customer Voice of Customer Stakeholder analysis Communication planning Kicking off the project Define Summary Introduction to Measure Data Collection Fact-based decision making Data sampling Operations definitions Data collection plan Measurement system analysis Graphical Statistics for Continuous Data Meet Six SigmaXL Graphical & statistical tools Data stratification Graphical Statistics for Discrete Data Pareto analysis Dot plots Plotting data over time: Looking for patterns Variation Concepts Variation is reality Special Cause and Common Cause variation Example of standard business reporting Individuals Control Chart Process Capability Genesis of process capability Calculating the metrics of Six Sigma Yield metrics: Measuring process efficiency Cost of Poor Quality The Cost of Poor Quality (COPQ) Cost of Quality categories Calculating the Cost of Poor Quality Measure Summary Introduction to Analyze Process Analysis Introduction to process analysis Value-added analysis Cycle time analysis WIP & pull systems Analyzing bottlenecks and constraints Cause & Effect Analysis Fishbone/Ishikawa diagram 5-Whys analysis Graphical & statistical tools Advanced Analysis Why use hypothesis rests? Hypothesis tests Correlation and regression analysis Analyze Summary Introduction to Improve Solutions Creativity techniques Generating alternative solutions Solution selection techniques Introduction to Design of Experiments Introduction to DOE DOE activity Error Proofing Failure mode & effect analysis Poka-Yoke Project Management Fundamentals Successful teams Project roles Conflict management Standardization Standardization The Visual Workplace 5S Piloting & Verifying Results What is a pilot? Evaluating results Improve Summary Introduction to Control Statistical Process Control Review of Special & Common Cause variation Review of Individual Control Chart P-Chart for discrete proportion data Transition Planning Control plan Project closure Control Summary Summary and Next Steps

Lean Six Sigma Green Belt Certification Program - Become Green Belt Certified: On-Demand This course explores the DMAIC process in depth and enables you to achieve IIL's Lean Six Sigma Green Belt Certification. DMAIC is the foundation of Lean Six Sigma and process improvement. The incremental steps of "Define, Measure, Analyze, Improve, Control" give structure and guidance to improving quality, performance, and productivity. Green Belt is not just a role, it is also a competency required for leadership positions at many top companies. This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. With a real-world project focus, the series will teach the fundamental methodology, tools, and techniques of the Define, Measure, Analyze, Improve and Control Process Improvement Methodology. What You Will Learn At the end of this program, you will be able to: Identify strategies for effectively leading high performing process improvement teams Analyze whether projects align with business strategy Apply process improvement methodologies to DMAIC steps, based on real world scenarios Explain ways to appropriately respond to process variation Distinguish among best practice problem solving methodologies Evaluate and effectively communicate data-driven decisions, based on real world scenarios Introduction Lean Six Sigma & quality The vision The methodologies The metric Project Selection Why Projects Random idea generation Targeted idea generation CTQs (Critical to Quality) & projects Project screening criteria Quick improvements Introduction to Define Project Planning Developing the core charter Developing a project charter Facilitation Process Management Business process management Top-down process mapping Voice of the Customer Voice of Customer Stakeholder analysis Communication planning Kicking off the project Introduction to Measure Data Collection Fact-based decision making Data sampling Operations definitions Data collection plan Measurement system analysis Graphical Statistics for Continuous Data Meet Six SigmaXL Graphical & statistical tools Data stratification Graphical Statistics for Discrete Data Pareto analysis Dot plots Plotting data over time: Looking for patterns Variation Concepts Variation is reality Special Cause and Common Cause variation Example of standard business reporting Individuals Control Chart Process Capability Genesis of process capability Calculating the metrics of Six Sigma Yield metrics: Measuring process efficiency Cost of Poor Quality The Cost of Poor Quality (COPQ) Cost of Quality categories Calculating the Cost of Poor Quality Introduction to Analyze Process Analysis Introduction to process analysis Value-added analysis Cycle time analysis WIP & pull systems Analyzing bottlenecks and constraints Cause & Effect Analysis Fishbone/Ishikawa diagram 5-Whys analysis Graphical & statistical tools Advanced Analysis Why use hypothesis tests? Hypothesis tests Correlation and regression analysis Introduction to Improve Solutions Creativity techniques Generating alternative solutions Solution selection techniques Introduction to Design of Experiments Introduction to DOE DOE activity Error Proofing Failure mode & effect analysis Poka-Yoke Project Management Fundamentals Successful teams Project roles Conflict management Standardization Standardization The Visual Workplace 5S Piloting & Verifying Result What is a pilot? Evaluating results Introduction to Control Statistical Process Control Review of Special & Common Cause variation Review of Individual Control Chart P-Chart for discrete proportion data Transition Planning Control plan Project closure