About Course Create a safe workspace by increasing and respecting Diversity Equity and Inclusion at Workplace with this online DEI course. In today's global business environment, organizations striving for diversity equity and inclusion at workplace are achieving intended results. They provide proof that diversity, equity, and inclusion are much more than a legal or moral requirement. They're also a competitive advantage. This DEI course outlines the role of corporate policy in promoting cultural, racial, gender or any other differences based on identity in the workforce. Enroll to learn how to participate in constructive conversations on diversity and frame meaningful DEI strategies. Imagine that you work as part of a team with colleagues from different cultural backgrounds. How can your team quickly and seamlessly embrace diversity to boost productivity and have a positive experience? What is meant by 'diversity, equity and inclusion'? This course begins by introducing these interlinked values, commonly referred to as 'DEI'. We show you how to stage engaging and interactive training sessions that help employees to overcome any conflict or issues arising out of differences in culture, beliefs, socio-economic backgrounds, orientation or ideologies.DEI: Not Just a Buzzword, a Blueprint for a Better Workplace This course delivers valuable insights for any professional eager to build a more inclusive environment. However, it truly shines for those in leadership roles like managers and business owners. As the shapers of organizational culture, they'll find the content instrumental in championing DEI values within their teams. What are some examples of biases and stereotypes? This DEI course provides case studies and explains how to overcome prejudice in the workplace. We lay out the components of an inclusive workplace to show you how to establish trust and safety for everyone in your organization. Do you seek to initiate grassroots diversity and inclusion movement at your organization? Or maybe you're simply searching for effective strategies for commencing such initiatives. Whatever your goals, our course can help you to initiate a successful start. How does leadership help diversity? This course discusses the role that managers and leaders can play in championing diversity and inclusion. Our exercises are crafted to cultivate empathy and compassion, enabling you to connect with colleagues on a deeper level. Accordingly, you'll foster self-awareness among your team, encouraging thoughtful reflection and personal growth. While valuable for any professional, this course shines brightest for managers and business owners. As leaders tasked with shaping organizational culture, they will find the content instrumental in championing DEI values within their teams. This DEI sensitivity course provides exercises and techniques you can use to manage conflict and keep your workplace free of identity-related prejudice. Sign up to gain important contemporary skills you can use in any workplace. What Will You Learn? Distinguish between diversity and inclusion and how equity fits into your diversity and inclusion goals Identify the components of an inclusive workplace Discuss the importance of diversity, equity and inclusion in the workplace Analyze issues critical to of diversity, equity and inclusion Discuss various biases and stereotypes that affect workplace productivity Describe the role of leadership in cultivating and supporting a more diverse and inclusive organization Explain how to create a more diverse and inclusive workplace Course Content Introduction to Diversity, Equity, and Inclusion at Work Introduction Diversity, Equity, and Inclusion at Work Diversity, Equity, and Inclusion Diversity, Equity, and Inclusion Understanding Bias and Stereotypes Understanding Bias and Stereotypes Part 1 Understanding Bias and Stereotypes Part 2 Understanding Bias and Stereotypes Part 3 Creating a Safe and Inclusive Workplace Part 1 Part 2 The Role of Leadership in DEI The Role of Leadership in DEI part 1 The Role of Leadership in DEI part 2 DEI Exercises for Workplace Exercise 1 Exercise 2 Exercise 3 Exercise 4 Conclusion and Next Steps Conclusion and Next Steps A course by Xpert Learning Audience Individual contributors and managers interested in getting diversity initiatives started in their organization Executives responsible for strategic culture efforts Team managers and supervisors Anyone interested in creating an inclusive and supportive culture that promotes equal opportunities and treatment of employees
I Have an Opportunity: Believe in Delegation All Over Again Through a new definition of delegation vs. dumping, this video will show you how to truly motivate your employees by making them believe in the word 'opportunity' again. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
The Power of Constructive Feedback Few of us even know what constructive feedback is, so it's no surprise that employees say they don't get enough and managers say they don't have the time or expertise to provide it. This video explores the importance of constructive feedback and how to give and get feedback that improves performance. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
The Power of Constructive Feedback Few of us even know what constructive feedback is, so it's no surprise that employees say they don't get enough and managers say they don't have the time or expertise to provide it. This video explores the importance of constructive feedback and how to give and get feedback that improves performance. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
About Course Xpert Learning Level 3 Food Safety and Hygiene for Supervisors Food Safety and Hygiene Level 3 for Supervisors This course is designed for anyone who is responsible for supervising or managing food handlers in a foodservice establishment. It covers the essential knowledge and skills needed to ensure that food is handled safely and hygienically, preventing the spread of foodborne illness. The course includes modules on: The importance of food safety and hygiene Personal hygiene and grooming Microbiological hazards Food allergens and cross-contamination Food handling, storage, and temperature Cleaning and sanitizing Food premises and pest control HACCP and legal requirements Food safety management controls The role of the food supervisor Who is this course for? This course is ideal for anyone who is responsible for supervising or managing food handlers in a foodservice establishment, including: Senior managers Bar managers Hotel managers Café managers Takeaway managers Business owners Head chefs Team leaders Supervisors If you are responsible for the safety of others, then this course is essential for you. It will give you the knowledge and skills you need to prevent foodborne illness and keep your customers safe. What Will You Learn? Understand your role in the supervision of food handlers Define food safety hazards and hygiene risks Prevent and control food safety hazards Develop and maintain an effective HACCP system Preserve food safely and hygienically Keep premises and equipment clean Control contamination through safe temperatures and storage Ensure that staff keep a good standard of personal hygiene Keep the workplace hygienic and safe for food preparation, cooking, and storage Course Content Module 01: Introduction to Food Safety What is food safety? Why is it important? What are food safety hazards? The obligations of food businesses. Introduction to Food Safety Module 02: Personal Hygiene & Grooming The importance of personal hygiene, hand washing technique, food service gloves, personal grooming, employee's illness and responsibility. Personal Hygiene & Grooming Module 03: Microbiological Food Hazards Biological hazards, physical hazards, chemical hazards, the 4 C's of food safety. Microbiological Food Hazards Module 04: Food Allergens & Cross Contaminations Food allergens, allergic reactions to different foods, allergen control, cross contamination, causes of cross contamination, preventing cross contamination. Food Allergens & Cross Contaminations Module 05: Food Handling, Storage and Temperature Food Handling, Storage and Temperature Module 06: Cleaning and Sanitising The importance of cleaning, cleaning, the 6 stages of cleaning, sanitising, cleaning schedule. Cleaning and Sanitising Module 07: Food Premises and Pest Control Food Premises and Pest Control Module 08: HACCP & Legal Requirements Module 08: HACCP & Legal Requirements Module 09: Food safety management controls Advantages of an FSMS FSMS Group The Key Steps Continual Improvement The FSMS monitoring and verification system Food safety management controls Model 10: The Role of the Food Supervisor Food Supervisor Importance of Food Supervisor Roles and Responsibility The Role of the Food Supervisor A course by Xpert Learning RequirementsThere are no formal entry requirements for the course, with enrollment open to anyone! Audience Restaurant Managers and Supervisors Chefs Food safety managers Business owners Senior Hotel Managers Senior Café Managers Audience Restaurant Managers and Supervisors Chefs Food safety managers Business owners Senior Hotel Managers Senior Café Managers
About Course A Comprehensive Course on Business Communication and Communication Skills In this Business Communication online course by Xpert Learning, you will learn how to adapt your communication style for different audience, how to nuance your communication in different situations and mediums, and in this process, maximize productivity. You will also learn the necessary skills to handle difficult conversations within the workplace. According to a LinkedIn survey, Communication is identified as the most sought-after soft skill among employers. Communication is an essential skill for every individual regardless of position in the hierarchy, industry, or location. For achieving organizational success, effective communication is crucial. Through precise and succinct communication, organizations can develop better strategies, enhance productivity, boost morale, and stimulate innovation. Because communication is so important in business, Organizations want and need people with good communication skills. However, most individuals do not communicate well and they are unaware of the fact. The communication shortcomings of employees and the importance of communication in business explain why you should work to improve your communication skills. Your ability to communicate effectively will determine how others perceive you, and largely, your performance and value in the organization. Business Communication is a Learned skill: you learn when and how to say or write the message that needs to be delivered. You can learn this skill from the comprehensive course developed by Xpert Learning. Through different learning mediums you will learn how to understand your audience and nuance your message accordingly, qualities of Effective Business Writing, how to write precise Business Reports, Emails, how to present a Steller Business presentation, and how to use these skills in your career development. Enroll today in this Business Communication Course and advance your career with Xpert Learning! What Will You Learn? Understand the importance of effective communication in business settings Identify and analyze different types of audiences and tailor communication to their needs Develop skills for writing clear, concise, and effective business documents, such as reports and emails Learn techniques for delivering effective business presentations Understand the importance of continuous learning and career development in a business environment Course Content Introduction to Business Communication Introduction to Business Communication Understanding your Audience and Deliver your Message Understanding your Audience and Deliver your Message Effective Business Writing Effective Business Writing Writing Business Reports and Emails Writing Business Reports and Emails Business Presentation Business Presentation Part 1 Business Presentation Part 2 Sample Presentation Career Development Career Development: Job Searching, Resume/CV, Cover Letters, and Interview skills Conclusion Conclusion A course by Xpert Learning RequirementsThere are no specific requirements or prerequisites for this course. Learners of all levels and backgrounds can benefit from this course. However, it would be beneficial if learners have a basic understanding of business communication. Audience This course is designed for individuals who want to develop their business communication skills, including managers, executives, and professionals in various industries. Additionally, this course is also beneficial for students who are pursuing business-related degrees or courses and want to improve their communication skills in a business setting. Whether you are a beginner or an experienced professional, this course can help you elevate your communication skills and achieve your business goals. Audience This course is designed for individuals who want to develop their business communication skills, including managers, executives, and professionals in various industries. Additionally, this course is also beneficial for students who are pursuing business-related degrees or courses and want to improve their communication skills in a business setting. Whether you are a beginner or an experienced professional, this course can help you elevate your communication skills and achieve your business goals.
About Course Xpert Learning Level 2 Food Safety & Hygiene Course For Catering This course is designed for anyone who works with or handles food in the catering industry. It covers the essential food safety knowledge and skills that you need to comply with the law and keep your customers safe. You will learn about: The impact of food-borne illness Food safety hazards and contamination Food preservation, storage and temperature control The legal requirements for food safety The Hazard Analysis and Critical Control Points (HACCP) system The course is delivered online, so you can learn at your own pace and in your own time. It is interactive and engaging, with quizzes and activities to help you test your knowledge. Upon successful completion of the course, you will receive a digital certificate from Xpert Learning. This certificate is recognized by food safety authorities and employers throughout the UK. Who is this course for? This course is ideal for anyone who works in the catering industry, including: Chefs Kitchen staff Waiters and waitresses Food handlers Food safety managers Business owners Why choose Xpert Learning? Xpert Learning is a leading provider of online training courses. We offer high-quality, affordable courses that are delivered in a convenient and flexible way. Our courses are accredited by leading industry bodies, so you can be sure that you are getting the best possible training. We also offer a 100% satisfaction guarantee, so you can be confident that you are making the right investment in your career. Sign up for the Xpert Learning Level 2 Food Safety & Hygiene Course today and start learning the essential skills you need to keep your customers safe! What Will You Learn? Identify the causes and risks of poor food safety and hygiene. Understand the UK laws in place for all types of food handling. Prevent the spread of bacteria in food. Control the possibility of food poisoning. Store food correctly and recognize spoilt produce. Understand the importance of personal hygiene and cleanliness. Use HACCP Food Safety as part of their everyday schedules. Course Content Module 01: Introduction to Food Safety What is food safety? Why is it important? What are food safety hazards? The obligations of food businesses. Introduction to Food Safety Module 02: Personal Hygiene & Grooming The importance of personal hygiene, hand washing technique, food service gloves, personal grooming, employee's illness and responsibility. Personal Hygiene & Grooming Module 03: Microbiological Food Hazards Biological hazards, physical hazards, chemical hazards, the 4 C's of food safety. Microbiological Food Hazards Module 04: Food Allergens & Cross Contaminations Food allergens, allergic reactions to different foods, allergen control, cross contamination, causes of cross contamination, preventing cross contamination. Food Allergens & Cross Contaminations Module 05: Food Handling, Storage and Temperature Food Handling, Storage and Temperature Module 06: Cleaning and Sanitising The importance of cleaning, cleaning, the 6 stages of cleaning, sanitising, cleaning schedule. Cleaning and Sanitising Module 07: HACCP & Legal Requirements Module 08: HACCP & Legal Requirements Module 08: Food safety management controls Advantages of an FSMS FSMS Group The Key Steps Continual Improvement The FSMS monitoring and verification system Food safety management controls A course by Xpert Learning RequirementsThere are no formal entry requirements for the course, with enrollment open to anyone! Audience Chefs Kitchen staff Waiters and waitresses Food handlers Food safety managers Business owners Audience Chefs Kitchen staff Waiters and waitresses Food handlers Food safety managers Business owners
About Course Minute Taking Course: Learn Minute Taking at meetings Gain the skills for Minute Taking concise and with a purpose to make your Meetings productive and successful. This Minute Taking course will help you overcome communication barriers as well as help you reach your goals during meetings. This Minute Taking Online course covers a range of different modules all designed to take you through the course step-by-step, so you can learn the art of effective minute taking. Meeting minutes serve as an official record of the event, and you have the critical role of creating them and ensuring that they are accurate. You want your notes to be clear and precise, and by delivering accurate meeting minutes you gain the perfect opportunity to shine like a star. Minute-taking is an essential part of business meetings. The minute taker must capture clear and concise Minutes to support the business and to ensure the meeting is a success. It's extremely easy to miss out on key points during meetings. Projects often get delayed and there is scope for miscommunication across teams and departments without comprehensive knowledge about the agenda of the meeting. Meeting minutes help avoid these ambiguities by allowing employees to reference effecting meeting notes post-meetings.Why take this course? This training course helps you write and deliver better notes and action points for official meetings. The aim of this online training course is to provide you with effective writing and summarising tips to help you glean the relevant information from the meeting and produce professional and clear notes. One of the primary responsibilities of any administrative staff is to successfully take notes during meetings and share transcripts and key points of the same both within the team and to other relevant teams/departments. Any dedicated individual can master Effective Minute taking with the right training. Our meeting minute course has been designed by experienced industry veterans who have worked with multiple prestigious organizations. This course will familiarise you with the minute-taking process, including preparation, note-taking during the meeting, and producing the final Minutes document. Upon completion, you will understand the importance of minute taking and have the information you need to feel confident and capable of your ability. The course is designed for anyone who is in a secretarial or minute taking role and wants to strengthen their minute taking skills. It is also suitable for those who are starting out as a minute taker and are unsure where to begin. It will prove particularly useful if you feel anxious, confused, or simply wish to enhance your ability to effectively take notes and produce professional, comprehensive Minutes with confidence. What Will You Learn? Demonstrate what makes good meeting minutes and the need for accuracy of reporting Understand in depth what minute taking is, why it is important for ensuring the success of business meetings, and what the minute taker's role is. Write meeting minutes in professional written English Explain the planning of an agenda and the preparation required Apply practical tips and useful words for producing accurate meeting minutes What you should do during a meeting Course Content Fundamentals of Meetings Fundamentals of Meetings Understanding Meeting Minutes What are Meeting Minutes? Why Meeting Minutes Are Important Common Meeting Minutes Formats Responsibilities of the Minute Taker Essential Parts of Meeting Minutes Background of Meeting Minutes Background of Meeting Minutes Why Meetings fail? Why Meetings fail? How to arrange a Meeting How to Arrange a Meeting Necessary Sections of a Meeting Necessary Sections of a Meeting Preparation for the meeting Preparation for the meeting Creating the Right Environment Creating the right environment Taking Notes Taking Notes The Minutes The Minutes Impact of the Freedom of Information Act on minutes Impact of the Freedom of Information Act on minutes Conclusion Conclusion Minute Taking Exercise Exercise A course by Xpert Learning RequirementsNo specific requirement is needed for this course Audience Regular Minute Takers Personal Assistant to CEO/COO Administrative Assistant Human Resource professionals Audience Regular Minute Takers Personal Assistant to CEO/COO Administrative Assistant Human Resource professionals
Preventing discrimination in the workplace is an active and intentional process that takes action and evaluation at all levels within an organization. Not only does it encourage inclusivity, it protects the organization from the many consequences of discrimination. This micro-learning video outlines some of the most effective ways to be proactive about preventing discrimination in your workplace. It is great for HR professionals and all organization leaders. Length: 3:29 Learning Objectives Develop an effective Equal Opportunity Employment (EOE) policy and understand its role in promoting diversity and preventing bias in the workplace.;Design and implement a comprehensive reporting process for workplace discrimination, ensuring confidentiality, non-retaliation, and clear procedures for addressing complaints.;Create annual anti-discrimination training seminars for staff, covering prevention, recognition, and de-escalation of discrimination scenarios, and establish a culture of acceptance and inclusivity within the organization.
This course explains what strategic planning really means, how businesses and companies successfully initiate and develop a strategic planning process to create value for customers and stakeholders. In this course, you will learn how to develop the best strategic planning process to support your company's goals and what brings the strategic planning process into action. The course modules combine a few proven-by-practice methods for executing the plan and provide new insights and approaches from a broad range of modern strategic planning. Moreover, you will understand the impact of strategic planning on your work and your organization's success. In just 2 Hours 30 Minutes you will: Gain a deeper perspective of the strategic planning process Develop the best strategic planning process to support your organisation's goals Successfully implement the strategic planning process Develop the skills and knowledge to successfully implement strategic planning that produces real results Appropriately respond to intricate and unpredictable business moves Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? Strategic Planning Process is suitable for anyone who want to gain extensive knowledge, potential experience and expert skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or lesson to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all students from any academic backgrounds to learn more on this subject. This qualification is ideal for: Managers Team Leaders Executives Administrators Employees Businesspeople Directors