25243 Development courses delivered On Demand

Are you ready to embark on an enlightening journey of wisdom with the Management Consultant bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Management Consultant. Delve into eight immersive CPD Accredited courses, each a standalone course: Management Skills for New Managers Essentials of Becoming a Manager and Managing Teams Business Management Business Plan HR Management Course Office Administration Operations Management Corporate & Strategic Communication Skills for Managers Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Management Consultant bundle illuminate your path to wisdom. The Management Consultant bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Management Consultant package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Management Consultant bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Management Consultant community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Management Consultant bundle. Establish robust bases across each course nestled within the Management Consultant bundle. Decipher intricate concepts through the articulate content of the Management Consultant bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Management Consultant bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Management Consultant bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Management Consultant bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Management Consultant bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Management Consultant bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Management Consultant journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Management Consultant bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Management Consultant bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Attachment Theory in the Early Years: Attachment Theory in the Early Years Online Unlock the Power of Attachment Theory in the Early Years: Attachment Theory in the Early Years Course: Enrol Now! Most, if not all, people's attachments to others are at the center of their lives and play a significant role in determining how happy and content they are. In addition to promoting good mental health in young children, love,care is needed to enhance your confidence and build a healthy life. Only local guardians are not responsible, we all need to share our care for growing a child. This Attachment Theory in the Early Years: Attachment Theory in the Early Years course covers how to build relationships with their parents, and the types of attachment. The course also covers attachment behaviors, controlling children's needs, along with expert suggestions for the best ways to interact with children and their families. After completing this Attachment Theory in the Early Years: Attachment Theory in the Early Years course learners will be able to gain a depth of knowledge on how to get closer to a child in their early life. The learner will understand the concept of implementing attachment theory in real life. Main Course: Attachment Theory in the Early Years Courses you will get: Course 01: Childcare and Nutrition Course 02: Diploma in Special Education Needs (SEN) Others benefit Included with Attachment Theory in the Early Years course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Attachment Theory in the Early Years course] Attachment Theory in the Early Years: Attachment Theory in the Early Years Online This Attachment Theory in the Early Years: Attachment Theory in the Early Years course consists of 02 modules. Course Curriculum of Attachment Theory in the Early Years: Attachment Theory in the Early Years Module 01: Attachment Theory Module 02: Putting it into Practice Assessment Method of Attachment Theory in the Early Years: Attachment Theory in the Early Years After completing Attachment Theory in the Early Years: Attachment Theory in the Early Years Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Attachment Theory in the Early Years: Attachment Theory in the Early Years After completing the Attachment Theory in the Early Years: Attachment Theory in the Early Years course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Attachment Theory in the Early Years: Attachment Theory in the Early Years Online This Attachment Theory in the Early Years: Attachment Theory in the Early Yearscourse is ideal for everyone who is concerned about children welfare, professionals in early childhood environments. Requirements Attachment Theory in the Early Years: Attachment Theory in the Early Years Online To enrol in this Attachment Theory in the Early Years Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Attachment Theory in the Early Years Course. Be energetic and self-motivated to complete our Attachment Theory in the Early Years Course. Basic computer Skill is required to complete our Attachment Theory in the Early Years Course. If you want to enrol in our Attachment Theory in the Early Years Course, you must be at least 15 years old. Career path Attachment Theory in the Early Years: Attachment Theory in the Early Years Online After completing this Attachment Theory in the Early Years: Attachment Theory in the Early Years course, you may be able to pursue a variety of promising career opportunities.

Agile Project Management (AgilePM) is a highly effective approach to project delivery, focusing on flexibility, collaboration, and customer-centric methods. This course will guide you through Agile principles, teaching you how to adapt and manage projects efficiently in a dynamic, fast-paced environment. Learn the key aspects of Agile frameworks, including iterative development, team collaboration, and rapid response to change. With AgilePM, you will gain the knowledge to lead projects that meet evolving customer needs while maintaining project scope, quality, and timelines. Designed for professionals eager to refine their approach to project management, this course offers valuable insights into how Agile methodologies can be applied to various industries. Whether you are managing small teams or overseeing large-scale projects, AgilePM will enable you to deliver results with agility and confidence. Throughout the course, you will explore proven techniques for facilitating productive team interactions and maximising value delivery in every phase of your project. Expect an engaging, informative, and enriching experience that equips you with the knowledge to succeed in the modern project management landscape. Key Features of Agile Project Management CPD Accredited Agile Project Management Course Instant PDF certificate Fully online, interactive Agile Project Managementcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Agile Project Management course to excel! To become successful in your profession, you must have a specific set of Agile Project Management skills to succeed in today's competitive world. In this in-depth Agile Project Managementtraining course, you will develop the most in-demand Agile Project Management skills to kickstart your career, as well as upgrade your existing knowledge & skills. Agile Project Management Curriculum Introduction Basic concepts Traditional Project Management Agile Project Management Which way to go: Traditional or Agile? The Skeleton and Heart of Scrum Let's Simulate a Project! [Initiation] Guaranteeing Project Success Since its Kickoff [Planning] Plan to Deliver Value [Execution] Managing the Execution [Inspection and Adaptation] Closing and Validation and Sprint [Closure] Closing a Project [EXTRA] Getting certified! [Bonus Course 1] Crash Course on Leadership [Bonus Course 2] Crash Course on Negotiation [Bonus Course 3] Crash Course on Productivity Accreditation This Agile Project Management course is CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Agile Project Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Agile Project Management basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Agile Project Management Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

As the world turns its attention towards sustainability, renewable energy is becoming a key part of future development. This course offers you the chance to explore the dynamic world of renewable energy management, focusing on the skills needed to contribute to this fast-growing sector. You'll gain a solid understanding of the core principles of renewable energy sources, such as solar, wind, and hydropower, and learn how they are integrated into modern energy systems. This course is designed to give you a clear view of how renewable energy is managed on a large scale, highlighting its importance in reducing carbon footprints and building sustainable infrastructure. Throughout the course, you'll uncover the role of energy management professionals, how they optimise resources, and the strategies they use to ensure efficient energy production. You'll explore the latest innovations in energy storage, grid integration, and renewable energy policies, all of which play a pivotal role in the future of energy management. With the demand for renewable energy continuing to rise, this course places you in a prime position to be part of the global shift toward cleaner energy solutions. Whether you're new to the industry or seeking to expand your knowledge, this course provides the foundation to grasp the complexities and opportunities of renewable energy management. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to Renewable Energy Module 2: Energy Economics and Policy Module 3: Solar Energy Fundamentals Module 4: Wind Energy Systems Module 5: Biomass and Bioenergy Module 6: Hydropower and Ocean Energy Module 7: Geothermal Energy and Heat Pumps Module 8: Energy Storage and Future Outlook Learning Outcomes: Analyse economic influences shaping renewable energy policies. Demonstrate understanding of diverse renewable energy sources. Evaluate the environmental impact of biomass and bioenergy. Assess the technical aspects of wind energy systems. Investigate the principles of hydropower and ocean energy. Examine the applications of geothermal energy and heat pumps. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Environmental enthusiasts seeking in-depth renewable energy knowledge. Professionals aiming to transition into the renewable energy sector. Students pursuing a career in sustainable energy management. Engineers interested in expanding their expertise to include renewables. Policy analysts keen on understanding the economic dynamics of energy. Entrepreneurs exploring opportunities in the green energy market. Graduates in science or engineering wanting to specialise in renewables. Individuals committed to driving positive change through sustainable practices. Career path Renewable Energy Analyst Sustainable Energy Consultant Environmental Policy Advisor Wind Energy Project Manager Biomass Plant Operator Hydropower System Engineer Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Nursery School teacher Training is a complete course that imparts the systems, ways and process needed to educate children at Primary, Pre Primary, Montessori and Nursery Schools. You can pursue the course from any part of the world without worrying about time constraints since we offer Class room ( Offline), online and distance learning mode. A aspirant can choose between any of the three modes of learning. The course puts special emphasis on “ Child Psychology ” that a school teacher has to know to educate children. therefore, the Nursery school teacher Training is a complete course which enables one to become a skilled & Resourceful school teacher.

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Imagine embarking on a Customer Support Training Course that equips you with essential skills crucial in today's digital age. Customer support is not just about solving problems; it's about fostering positive relationships and ensuring satisfaction. In our modern world, where businesses thrive on customer loyalty, mastering Customer Support is paramount. This course teaches you effective communication, telephone etiquettes, and negotiation techniques, preparing you to handle various customer interactions confidently. These skills are invaluable in both daily life and professional careers, opening doors to job opportunities across the UK. Customer Support roles are in high demand, with salaries reflecting this need-ranging from competitive entry-level packages to lucrative senior positions. The sector is growing steadily, with a significant rise in job openings over the past decade. By enrolling in this course, you not only enhance your employability but also contribute to your personal growth and the success of any organization you join. Customer Support isn't just a skill; it's a pathway to thriving in today's service-driven economy. Key Features: CPD QS Certified Customer Support Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Call Centre Module 02: Traits of a Call Centre Agent Module 03: Agent and Customer Relationship Module 04: Telephone Etiquettes Module 05: Communication Skills Module 06: Scripts and Negotiation Techniques Module 07: Managing Difficult Customers Module 08: Call Centre Metrics and Benchmarking Module 09: Call Centre Technology and Trends Learning Outcomes: Develop strong customer rapport for enhanced service delivery and satisfaction. Perfect telephone etiquette to create a positive and professional impression. Acquire effective communication skills for seamless customer-agent interactions. Hone negotiation techniques within scripted scenarios for optimal outcomes. Navigate challenging customer situations with confidence and strategic proficiency. Interpret call centre metrics to drive performance and achieve benchmarked success. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Support Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Customer Support Training. Moreover, this course is ideal for: Aspiring customer service professionals seeking skills enhancement. Call centre agents eager to refine their customer interaction capabilities. Team leaders aiming to elevate their team's customer satisfaction scores. Customer support managers focused on improving overall team performance. Individuals in roles requiring mastery of call centre dynamics and metrics. Requirements There are no requirements needed to enrol into this Customer Support Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Customer Support Training course. Career path After finishing this Customer Support Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Support are: Customer Service Representative - £18K to 25K/year Call Centre Team Leader - £22K to 30K/year Customer Support Manager - £30K to 40K/year Technical Support Specialist - £20K to 28K/yr Customer Experience Analyst - £25K to 35K/yr Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Estimation: Estimator Online Estimating costs is a critical component of construction management. A construction project's success is heavily reliant on cost estimation. The construction cost estimation process is a detailed process that necessitates a number of steps in order to determine the true costs of a project. In the construction industry, professional cost estimators are hired to evaluate and analyze project costs. As a result, the demand for cost estimators continues to rise with each passing year. This Estimation: Estimator course is designed for anyone who wants to become a competent and confident Construction Manager. This Estimation: Estimator course is designed by highly skilled professionals to provide you with an effective understanding of the cost estimation process in construction management. Learn how and why accurate construction project estimates are required while studying a breakdown of the estimating procedure and key planning processes. You will also learn the significance of estimating for variations, how project budgets must often be revised, and the risks of inaccurate estimation in this Estimation: Estimator Training course. Special Offers of this Estimation Course This Estimation Course includes a FREE PDF Certificate. Lifetime access to this Estimation Course Instant access to this Estimation Course Get FREE Tutor Support from Monday to Friday in this Estimation Course Other four courses that are included with our Estimation: Estimator Course Course 01: Working at Height Training Course Course 02: RIDDOR Training Course 03: Level 2 Health and Safety in the Workplace Training Course 04: Construction Project Management [Note: Free PDF certificate will be provided as soon as the Estimation: Estimator Course is completed] Estimation: Estimator Detailed Course Curriculum of Estimation: Estimator Module 01: An Overview of Construction Management Module 02: More About Construction Management Module 03: Cost Estimation in Construction Industry Assessment Method of Estimation: Estimator After completing each module of the Estimation: Estimator Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Estimation: Estimator After completing the MCQ/Assignment assessment for this Estimation: Estimator course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Estimation: Estimator This Estimation: Estimator course is ideal for: Managers, supervisors and team leaders Small business owners and Entrepreneurs Staff working in Construction industry and wishing to enhance their CVs Requirements Estimation: Estimator Students who intend to enrol in this Estimation: Estimator course must meet the following requirements: Estimation: Good command of the English language Estimation: Must be vivacious and self-driven. Estimation: Basic computer knowledge Estimation: A minimum of 16 years of age is required. Career path Estimation: Estimator Opportunities included with our Estimation: Estimator course: Cost Estimation - Construction Assistant Cost Estimation - Construction Coordinator Cost Estimation - Site Assistant Certificates Certificate of completion Digital certificate - Included

The demand for Customer Retention Specialists is on the rise, driven by the need to improve customer loyalty and reduce churn. Recent statistics indicate a 20% increase in job postings for Customer Retention Specialists in the past year. These professionals can expect to earn an average salary ranging from £25,000 to £35,000 per year, with the potential for higher earnings based on experience and industry. Their role in preserving valuable customer relationships makes them valuable assets to businesses seeking long-term success. Are you looking to enhance your Customer Service skills? If yes, then you have come to the right place. Our comprehensive course on Customer Service will assist you in producing the best possible outcome by mastering the Customer Service skills. The Customer Service course is for those who want to be successful. In the Customer Service course, you will learn the essential knowledge needed to become well versed in Customer Service. Our Customer Service course starts with the basics of Customer Service and gradually progresses towards advanced topics. Therefore, each lesson of this Customer Service course is intuitive and easy to understand. Why would you choose the Customer Service course from Compliance Central: Lifetime access to Customer Service course materials Full tutor support is available from Monday to Friday with the Customer Service course Learn Customer Service skills at your own pace from the comfort of your home Gain a complete understanding of Customer Service course Accessible, informative Customer Service learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Customer Service Study Customer Service in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Customer Service Course Customer Service: Customer Retention Specialist Training Curriculum Breakdown of the Customer Service Course Transform your career with the Customer Retention Specialist Bundle! Perfect your skills and stand out in the employment market with our comprehensive training program. Impress potential employers and add valuable expertise to your resume. Don't wait-enrol in the Customer Retention Specialist Bundle now and take the first step towards a successful and fulfilling career! Course Outline: WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! BONUS LECTURE!!! FINAL TIPS!!! CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Service course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Service. It is also great for professionals who are already working in Customer Service and want to get promoted at work. Requirements To enrol in this Customer Service course, all you need is a basic understanding of the English Language and an internet connection. Career path Customer Service Representative: £18,000 to £25,000 per year Call Center Supervisor: £22,000 to £30,000 per year Customer Success Manager: £30,000 to £45,000 per year Customer Experience Specialist: £25,000 to £35,000 per year Client Relations Manager: £35,000 to £50,000 per year Customer Service Team Leader: £25,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited Hardcopy Certificate Hard copy certificate - £10.79 CPD Accredited Hardcopy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each