22389 Courses delivered Online

Duration 5 Days 30 CPD hours This course is intended for Built for IT Professionals with extensive networking and Citrix ADC experience. This course is built for IT Professionals who are responsible for defining the overall structure or architecture of a Citrix networking environment. This course encompasses advanced Citrix networking configurations and leading Citrix design principles. Overview How to identify and prioritize business drivers, constraints, and requirements using the Citrix Consulting methodology Assess environment requirements and learn to apply leading design principles to address them in a multi-site Citrix ADC deployment Apply advanced authentication and load balancing principles In this expert level 5-day training course you will be exposed to advanced networking and Citrix ADC concepts and configurations. Through lecture, lab exercises, and real-world case studies, you will learn to look critically at environment requirements, constraints, and business drivers to create a complex Citrix networking solution. Topics to be covered in this course include multi-site and multitenant deployments, advanced authentication and load balancing, and automation and orchestration and advanced troubleshooting. This training will also prepare you for the Citrix Certified Expert in Networking (CCE-N) exam. Module 1: Networking Methodology and Assessment Understanding the Citrix methodology Business Drivers and Requirementrs User Segmentation Application Assessment Capabilities Assessment Module 2: Citrix Networking Deployment Architecture and Topology Multi-Site Deployments Multi Tennant Infrastructure Cloud Deployments High Availability Citrix ADC Double-Hop Scenarios Secure Web Gateway Module 3: Advanced Authentication and Authorization Authorization Policies Access Policies Advanced Authentication Options Multi-Factor Authentication nFactor Authentication AAA Session Management Module 4: Citrix ADC Security Authorization Pre-authentication and Endpoint Analysis Scans Protection against Layer 4-7 Attacks Web App Firewall Module 5: Citrix Gateway Configuration Considerations ICA Proxy Configuration VPN Access Clientless Access Split Tunneling RDP Proxy Deployment and Configuration Module 6: Advanced Load Distribution and Link Load balancing Advanced Load Balancing Advanced Load Balancing Link Load Balancing Firewall Load Balancing Microsoft Exchange Load Balancing Advanced Global Server Load Balancing Global Server Load Balancing Persistence DNS, Policies, Expressions, Actions, and Views GSLB Monitoring and Considerations Module 7: Application Delivery Management Automation and Orchestration Application Delivery Management Outbound Traffic Dashboard Automation Orchestration Configuration Jobs Configuration Audit NITRO API StyleBooks (Net-new)

The objective of fast track Level 4 Diploma in Tourism and Hospitality Management qualification (approved by OTHM) is to support learners' development as managers within the tourism and hospitality industry. This fast track Diploma in Tourism and Hospitality Management - Level 4 qualification enables learners to develop their knowledge of theories applicable to management in the tourism and hospitality industry. It enables learners to make well-informed and confident decisions about the management of work areas in the tourism and hospitality industry. Successful completion of this qualification will provide learners with the opportunity to progress to further study or employment. Level 4 Diploma in Tourism and Hospitality Management Key Highlights Program Duration: 6 Months (Regular mode also available) Program Credits: 120 Credits Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Master's degree programme. LSBR Alumni Status No Cost EMI Option This fast track Diploma in Tourism and Hospitality Management - Level 4 programme will develop your knowledge of theories applicable to manage businesses in the tourism and hospitality industry. It enables learners to make well-informed and confident decisions about the management of work areas in the tourism and hospitality industry The qualification is ideal for those who have started, or are planning to move into, a career in tourism and hospitality industry. Upon successful completion of the programme, you will become eligible to gain direct entry into Year 2 of a three-year UK Bachelor's degree programme. Mandatory units (Total Credits: 120) The OTHM Level 4 Diploma in Tourism and Hospitality Management consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 480 Guided Learning Hours (GLH) for the completed qualification. Tourism and Hospitality Business Management (20 credits) Services Marketing and Customer Service (20 credits) Accounting and Finance (20 credits) Academic and Professional Development (20 credits) Events Management (20 credits) Development of the Tourism and Hospitality Industry (20 credits) Who is this course for? Working Professionals, A-Level holders, learners who are looking for Career Progression and a formal undergraduate qualification leading to award of degrees in future. Requirements Open Entry. No formal qualification is required from mature learners (over 21 years) who have relevant management experience. For others, the learners should have relevant NQF / QCF / RQF Level 3 Award / Diploma or at the level of GCE / GCSE or equivalent qualification. Please speak to the Admission Counsellors for waiver information. Career path After completion of your Level 4 Diploma in Tourism and Hospitality Management in fast track mode you progress to: Year 2 of a Three-year UK Bachelor's degree Completion of your qualification will meet the University standard academic entry requirements. However, each applicant will be subject to individual assessment and other entry requirements which may affect university entry.

Getting Started The qualification OTHM Level 6 Diploma in Tourism and Hospitality Management will help the learners to develop the management knowledge and skills of the tourism and hospitality industry. Completing the qualification will equip learners with the specialist skills and knowledge they need to plan and manage their work areas, make effective decisions, and adapt effectively to the needs of a range of tourism and hospitality organisations. OTHM qualifications at RQF Level 6 represent practical knowledge, skills, capabilities and competencies that are assessed in academic terms as being equivalent to Bachelor's Degrees with Honours, Bachelor's Degrees, Professional Graduate Certificate in Education (PGCE), Graduate Diplomas and Graduate Certificates. Key Benefits All the important management theories and models are covered in this course. As a result, the students will gain a better understanding of the various management techniques that are applicable in the workplace. It will be helpful to the students to develop their problem-solving skills through the practical application of the various management models and theories. A nationally - recognised qualification, the credits earned at this course can be transferred to other courses if the students want to pursue an MBA or any other Master's. On successful completion of the course, the students will be able to demonstrate their proficiency in the various management practices, improving their chances of making a successful career progression. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform, where you can access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, practical applications including real-world examples, and case studies will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision all modules Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, offering students an opportunity to study at their convenience. Live Classes (for Blended Learning Students only). Assessment Time-constrained scenario-based assignments No examinations Entry Requirements Relevant NQF/QCF/RQF Level 5 diploma or equivalent recognised qualification. Learners must be 18 years or older at the beginning of the course. Mature learners (over 21) with management experience. International students whose first language is not English will need to score 5.5 or above in IELTS (International English Language Testing System). Progression Learners completing the OTHM Level 6 Diploma in Tourism and Hospitality Management will progress to: OTHM Level 7 Diplomas or Will be eligible to gain direct entry into relevant Master's degree programmes or Directly into employment in an associated profession. Why gain a OTHM Qualification? Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge that every employer is looking for. The learners pursuing an OTHM qualification will obtain an opportunity to enhance their knowledge and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will give an indication of how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is achieved with 13 - 36 credits The diploma is achieved with at least 37 credits The OTHM Level 6 Diploma in Tourism and Hospitality Management consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 480 Guided Learning Hours (GLH) for the completed qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Strategic Marketing Reference No : J/616/2676 Credit : 20 || TQT : 200 The aim of this unit is to learners to gain the knowledge in tourism and hospitality management and analyses the skills in strategic marketing. This will include developing marketing plan and implementing new products and services. UNIT2- Researching Tourism and Hospitality Management Reference No : Y/616/2682 Credit : 20 || TQT : 200 The unit aims to develop the design and research skills of the learner and inform the management of tourism in an organisation. The will analyses the date and will make planning for the future actions. UNIT3- Tourism Policy and Planning Reference No : D/616/2683 Credit : 20 || TQT : 200 The unit will help the learner to understand the basics and develop to understand the principles tourism and planning. Learners will gain the knowledge of theories and concepts from the field of tourism management. UNIT4- Organisational Behaviour and Performance Reference No : L/616/2677 Credit : 20 || TQT : 200 The unit focusing to develop the learner's performance, leadership and management skills in tourism and hospitality organisation. UNIT5- Technology in the Tourism and Hospitality Industry Reference No : L/616/2680 Credit : 20 || TQT : 200 The unit aim to use the technology to develop the skills in tourism and hospitality sector. The learner identifies the impact of social media and internet in tourism and hospitality management. UNIT6- Tourism and International Development Reference No : L/616/2681 Credit : 20 || TQT : 200 The learner will understand the relationship between tourism and international development. Learner will analyse the international concepts and apply the same in tourism sector. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started Would you like to pursue a career in the field of law? QUALIFI Level 7 Diploma in Law is the ideal starting point for your career journey and will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities QUALIFI is the recognised UK Awarding Organisation (AO) regulated in England by the Qualifications and Examinations Regulation (OFQUAL), and the qualifications developed to fit the Regulated Qualifications Framework (RQF) which assures employers, centres and learners of consistent, rigorous, quality standards and valid, valued learning. Key Benefits This qualification will bring you many vital benefits, such as; express confidently and professionally their understanding of the law; evidence independence of thought in a legal context; demonstrate a high level of academic writing relevant to the professional nature of the Diploma; apply critical understanding of law principles; apply concepts outside their initial context; demonstrate significant, evidenced independence of thought; use proficient communication of the results of their work Key Highlights • Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. • With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home.  • Learning and pathway materials and study guides developed by our QUALIFI-approved tutors will be available around the clock in our cutting-edge learning management system.  • Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk.  • If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience.   Career Pathways The QUALIFI Level 7 Diploma in Law can open many career pathways including, but not limited to:   Barrister; Est. Salary £55,219p.a Solicitor; Est. Salary £39,442p.a Lawyer; Est. Salary £39,100p.a About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills.     Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Legal Foundations Reference No : T/650/6748 Credit : 15 || TQT : 150 This unit provides learners with the skills required to study law at the postgraduate level and to develop the critical and research skills needed for both the study and practice of law. UNIT2- Company Law and Practice Reference No : Y/650/6749 Credit : 15 || TQT : 150 This unit covers corporate law in England and Wales, including limited liability, the corporate veil, directors' and shareholders' roles, and a company's constitution. UNIT3- Contract Law and Disputes Reference No : F/650/6750 Credit : 15 || TQT : 150 This unit teaches learners about contract law issues, their practical and ethical implications, and their social, economic, and political contexts. UNIT4- Public Law and Law of the European Union Reference No : H/650/6751 Credit : 15 || TQT : 150 This unit introduces the UK's constitution and its institutions, including the Crown, Parliament, central government, devolved institutions, EU institutions, and the judiciary. UNIT5- Tort Reference No : J/650/6752 Credit : 15 || TQT : 150 This unit covers the law of torts and its implications, including evaluating its function in society and its impact on various contexts. UNIT6- Land Law and Property Reference No : K/650/6753 Credit : 15 || TQT : 150 This unit aims to provide learners with an appreciation of areas of key importance to legal practitioners in England and Wales relating to property and land law. UNIT7- Criminal Law and Practice Reference No : L/650/6754 Credit : 15 || TQT : 150 This unit aims to cover the main principles of English criminal law and analysis of their practical application. UNIT8- Equity and Trusts Reference No : M/650/6755 Credit : 15 || TQT : 150 This unit enables learners to understand equity and trust, evaluate their practical and ethical implications, and appreciate their impact on society. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started The qualification is for the learners who wish to pursue their career in the financial services industry, professional accountancy, banking and finance or management. The learner will understand the basics of specialised and contemporary approaches to accountancy and finance, practical and theoretical issues and the latest developments in accountancy and reporting. The Level 7 Diploma in Accounting and Finance qualification also allows learners to work toward a relevant master's programme with advanced standing. Key Benefits   All the important management theories and models are covered in this course. As a result, the students will gain a better understanding of the various management techniques that are applicable in the workplace. It will be helpful to the students to develop their problem-solving skills through the practical application of the various management models and theories. A nationally - recognised qualification, the credits earned at this course can be transferred to other courses if the students want to pursue an MBA or any other Master's. On completing the course, the students can demonstrate their proficiency in the various management practices, improving their chances of successful career progression. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included?   Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only). Assessment Time-constrained scenario-based assignments No examinations Entry Requirements   An honours degree in a related subject or a UK level 6 diploma or an equivalent overseas qualification Learners must be 18 years or older at the beginning of the course. Mature learners (over 21) with management experience International students whose first language is not English will need to have a score of 5.5 or above in IELTS (International English Language Testing System) Progression   Learners completing the OTHM Level 7 Diploma in Accounting and Finance will progress to: Master's top-up programmes at many universities in the UK and overseas with advanced standing or Directly into employment in an associated profession   Why gain a OTHM Qualification?   Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance learning and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is completed with 13 - 36 credits The diploma is completed with at least 37 credits The OTHM Level 7 Diploma in Accounting and Finance qualification consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 600 Guided Learning Hours (GLH) for the completed qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Investment Analysis Reference No : R/615/3236 Credit : 20 || TQT : 200 The unit focusing on understanding of investment theories and evaluate investment performance. After completion of the unit the earner will capable of analysing the worlds capital market. Learners will be able to make effective recommendations for future investments. UNIT2- Corporate Reporting Reference No : D/615/3241 Credit : 20 || TQT : 200 The unit aim the learner to make capable of prepare and interpret financial statements of business organizations. They are also gain the skills of apply relevant accounting concepts and principles. UNIT3- Global Finance and Strategy Reference No : D/615/3238 Credit : 20 || TQT : 200 He unit will help the learner to take the decision when entering global markets. They will also gain the skills to take independent solutions to solve financial issues. UNIT4- Strategic Financial Management Reference No : H/615/3242 Credit : 20 || TQT : 200 The unit aims to develop the planning and managing skilss in an orgaisation financial resources. The learners will understand the importance of increasing stake holders return. UNIT5- Strategic Audit Reference No : Y/615/3240 Credit : 20 || TQT : 200 The unit aims to develop the skills of how managers can plan and execute business strategy accordingly. This will provide a deep knowledge in strategic audit concepts. UNIT6- Business Research Methods Reference No : T/508/0626 Credit : 20 || TQT : 200 The unit will help the learner to understanding of research principles including the formulation of research proposals, , referencing, data collection using interviews and surveys, literature reviews ,questionnaire design, statistical analysing using SPSS, qualitative data, and methods for drawing conclusions from the analysed data. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started The qualifications are designed to empower individuals with the opportunity to establish a promising career in the field of Information Technology Networking (IT) by fostering a deeper understanding and knowledge of the industry. They are tailored to support individuals in their journey towards technical roles within the IT sector. The overarching objectives include: Empowering learners to apply analytical and evaluative techniques effectively in both private and public sector business environments. Strengthening analytical and evaluative skills relevant to a diverse range of industries, fostering adaptability and versatility. Cultivating the learner's capacity to identify and contemplate their personal learning and development process, thereby facilitating the growth of essential personal, interpersonal, and transferable skills. Promoting self-reflection and enhancing intellectual and transferable skills among learners. Key Benefits Comprehend the ethical considerations within the realm of information technology. Gain a fundamental understanding of the statistical principles that underlie information technology. Gain a comprehensive understanding of both Windows and Linux operating systems. Create a database system. Acquire a deep understanding of the principles and concepts of logical networking. Utilise the various components of physical networking effectively. Key Highlights Are you a practicing IT professional seeking greater knowledge and understanding of the industry to support your development into senior positions? Then, the Qualifi Level 4 Diploma in Information Technology- Networking is the ideal starting point for your career journey. This course is designed to pave the way for a career and to help individuals prepare for roles as professional staff and future managers in the health and social care sector. Remember, the assessment for this qualification is based solely on assignments, so there's no need to worry about taking exams. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing between online or blended learning from the comfort of your home. Access learning materials, pathway materials, and study guides developed by our Qualifi-approved tutors, available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we provide comprehensive tutor support through our dedicated support desk. If you opt for blended learning, you'll also have the opportunity to participate in live sessions with an assigned tutor, which you can schedule at your convenience. Career Pathways Upon completion of the Level 4 Diploma in Information Technology- Networking, graduates may pursue various career paths in education and training, such as: Network Administrator; with an estimated average salary of £38,641 per annum Network Engineer; with an estimated average salary of £48,297 per annum Cloud Network Engineer; with an estimated average salary of between £55,000 per annum System Administrator; with an estimated average salary of £37,768 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. Assessment Assignment based Assessment No exam Entry Requirements The qualification has been intentionally designed to ensure accessibility without unnecessary obstacles hindering entry and advancement. To enrol in the qualification: You should have a certain level of proficiency and hold a Qualification at Level 3, such as an 'A' Level or any vocational certificate. You are actively pursuing additional professional development to acquire job-related skills and practical knowledge. For international students whose first language is not English, they will need to have a score of 6 or above in IELTS (International English Language Testing System). Progression Learners who successfully complete any of the corresponding QUALIFI Level 4 Diplomas in IT-Networking have various advancement options, including: Transitioning to the QUALIFI Level 5 Diplomas in IT-Networking. Moving on to the second year of undergraduate programs in fields such as Computer Science, Information Technology, or related disciplines. Entering the workforce directly in a relevant professional capacity. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Information Technology and IT Ethics. Reference No : L/617/6692 Credit : 20 || TQT : 200 The objective of this unit is to enhance learners' understanding and utilization of information technology, including the use of standard office applications for creating documents and presentations. UNIT2- Mathematics and Statistics for IT Reference No : R/617/6693 Credit : 20 || TQT : 200 The primary goal of this unit is to offer learners the opportunity to acquire proficiency in mathematics and statistics, equipping them with the mathematical capabilities necessary to analyse and resolve problems, preparing them for roles within the IT field. UNIT3- PC Maintenance and Operating Systems Reference No : Y/617/6694 Credit : 20 || TQT : 200 The objective of this unit is to impart knowledge regarding personal computer hardware. Successfully completing this unit will empower learners to perform tasks such as installing a computer system unit and operating system, as well as conducting troubleshooting procedures. UNIT4- Computer Graphics Editing and Database Concepts Reference No : D/617/6695 Credit : 20 || TQT : 200 The purpose of this unit is to elucidate the concepts of photo editing. This knowledge will empower learners to seamlessly integrate photos into documents, such as user manuals and the IT infrastructure documentation of an organization. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started OTHM Level 5 Diploma in Information Technology is intended to comprehend the extent of learning by Information Technology. This capability expands the IT experts. This course comprehends the student concerning the logical standards in programming advancement. This also helps the student to acquire IT professional jobs.  After successful completion of this course, the student can progress to Higher National Certificates (HNC) and Bachelor's program. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included?   Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only). Assessment Time-constrained scenario-based assignments No examinations Entry Requirements   Relevant NQF/QCF/RQF Level 4 diploma or equivalent recognised qualification. The learner must be 18 years or older at the beginning of the course. Mature learners (over 21) with management experience International students whose first language is not English must score 5.5 or above on the IELTS (International English Language Testing System). Progression   Learners completing the OTHM Level 5 Diploma in Business Management: OTHM Level 6 Diplomas or Will be eligible to gain direct entry into relevant Bachelor's degree programs or Directly into employment in an associated profession Why gain a OTHM Qualification?   Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance learning and grow key competencies to tackle situations and work projects more effectively, giving learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree/ Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is completed with 13 - 36 credits The diploma is achieved with at least 37 credits. The OTHM Level 5 Diploma in Information Technology consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 480 Guided Learning Hours (GLH) for the completed qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- SOFTWARE ENGINEERING Reference No : K/617/2276 Credit : 20 || TQT : 200 This unit aims to provide learners a clear knowledge of software development and its evolution as an engineering discipline and to develop advanced high-quality software systems. UNIT2- DATABASE SYSTEMS Reference No : H/617/2275 Credit : 20 || TQT : 200 The unit aims to furnish students with information in data set frameworks and improve them to create new data set plans with advanced skills. UNIT3- ADVANCED SYSTEMS ANALYSIS & DESIGN Reference No : D/617/2274 Credit : 20 || TQT : 200 The unit aims to provide learners with a deep knowledge of the tasks of system analyst and this also helps the student how to apply the modern techniques. UNIT4- MANAGEMENT INFORMATION SYSTEMS Reference No : Y/617/2273 Credit : 20 || TQT : 200 This unit aims to give students information on employee data configuration, execution, and lookout secures data frameworks. This unit also helps to utilize data in business and empowers organizations to be more beneficial inside the industrial world. UNIT5- NETWORK INFORMATION SYSTEMS Reference No : R/617/2272 Credit : 20 || TQT : 200 This unit aims to prepare students' information and abilities in arranging, designing, setting up, and overseeing networks (like a LAN, PAN, MAN, WAN) as construct abilities in network checking, and information on Network Security, network conventions, and guidelines. UNIT6- IT PROJECT MANAGEMENT Reference No : L/617/2271 Credit : 20 || TQT : 200 This unit aims to build up students' abilities in overseeing Information Technology projects to execute frameworks or change in their organizations. This unit is especially important for students who are interested to be company directors who incorporate the operational or key change in their company. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started The primary objectives of the Level 5 Diploma in Psychology qualification are to furnish learners with a specialized curriculum that offers in-depth knowledge and comprehension of fundamental aspects within the field of Psychology. The Level 5 units enable learners to specialize and advance in various pertinent subject areas while emphasizing the practical applications of psychology in contemporary contexts. Learners will cultivate and refine their proficiencies in the following domains: mental health and psychopathology, cognitive psychology, visual perception, the various facets of addiction, social psychology encompassing both pro and anti-social behaviours, and individual variations about criminology, intelligence, and personality. Furthermore, learners will also gain an awareness of current discussions and challenges in Psychology.   Key Benefits Proficiency in Schizophrenia Diagnosis and Classification: Develop expertise in accurately diagnosing and categorizing schizophrenia, equipping you with valuable skills for effectively aiding individuals with this condition. Mastery of Criminological Psychology Concepts: Attain a solid grasp of fundamental criminological psychology concepts, enabling you to comprehend criminal behaviour deeply, enhance crime prevention strategies, and collaborate effectively within the criminal justice domain. In-Depth Understanding of Substance Abuse and Dependence Explanations: Cultivate a profound understanding of the underlying factors contributing to substance abuse and addiction, providing you with the knowledge needed to address addiction issues compassionately and offer effective support and intervention. Appreciation of Psychology's Evolving Landscape through Debates: Gain an appreciation for psychology's dynamic nature by exploring the impact of debates on the field. This will nurture your critical thinking abilities and prepare you to actively participate in advancing the discipline. Career Pathways Achievement of the QUALIFI Level 7 Diploma in Psychology allows learners to pursue further education or career opportunities.   Psychology Assistant with an estimated average salary of £26,473 per annum Mental Health Technician with an estimated average salary of £32,500 per annum Addiction Counselor with an estimated average salary of £37,593 per annum Behaviour Technician with an estimated average salary of £41,283 per annum   About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only)   Assessment Time-constrained scenario-based assignments No examinations   Entry Requirements This qualification is intentionally designed to be inclusive without imposing unnecessary obstacles that might limit access. Applicants need to be at least 18 years old to be eligible for this qualification. A minimum IELTS score of 6 or an equivalent language qualification is necessary for applicants whose first language is not English. Additionally, international qualifications will be assessed to ensure compatibility with enrolment in UK higher education postgraduate Progression Completing the QUALIFI Level 5 Diploma in Psychology opens up several pathways for learners: Advancement to the QUALIFI Level 6 Diploma. Enrolling in a university to pursue a First Degree. Entering into employment within a related profession. Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. To know about the Qualification Structure, please get in touch with us at: admission@sbusinesslondon.ac.uk Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started The qualification upgrades the students with information, comprehension, and abilities needed for a vocation in the well-being and social consideration area at an administrative level. The guideline of the course is to train the students who wish to construct their careers in health and social care management. After successful completion of this program, students will be qualified with abilities to work in the Health and Social Care area. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, including real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only). Assessment Time-constrained scenario-based assignments No examinations Entry Requirements Relevant NQF/QCF/RQF Level 4 diploma or equivalent recognised qualification. The learner must be 18 years or older at the beginning of the course. Mature learners (over 21) with management experience. International students whose first language is not English must score 5.5 or above in IELTS (International English Language Testing System). Progression Learners completing the OTHM Level 5 Diploma in Health and Social Care Management: OTHM Level 6 Diplomas or Will be eligible to gain direct entry into relevant Bachelor's degree programmes or Directly into employment in an associated profession. Why gain a OTHM Qualification? Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance learning and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is achieved with 13 - 36 credits The diploma is achieved with at least 37 credits. The OTHM Level 5 Diploma in Health and Social Care Management consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 480 Guided Learning Hours (GLH) for the completed qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- PARTNERSHIP WORKING IN HEALTH AND SOCIAL CARE Reference No : L/617/2660 Credit : 20 || TQT : 200 The point of this unit is to give students the supporting abilities and information needed to create gainful association working inside own and other associations. UNIT2- SAFEGUARDING AND PROTECTING VULNERABLE INDIVIDUALS Reference No : Y/617/2659 Credit : 20 || TQT : 200 This unit aims to furnish students with an exhaustive comprehension of the legitimate system for defending and ensuring weak people, building up the information and abilities needed to oversee staff, and create staff comprehension. UNIT3- HEALTH IMPROVEMENT AND PROMOTING WELL-BEING Reference No : R/617/2658 Credit : 20 || TQT : 200 This unit aims to build up students' comprehension of ways to deal with wellbeing training and configuration, empowering students to have the option to plan and carry out their wellbeing advancement activity. UNIT4- LEADING TEAMS IN HEALTH AND SOCIAL CARE Reference No : L/617/2657 Credit : 20 || TQT : 200 The point of this module is for the student to show that they can lead and direct a group and build up their presence in the wellbeing and social consideration set. UNIT5- PROVIDING PROFESSIONAL SUPERVISION FOR STAFF Reference No : J/617/2656 Credit : 20 || TQT : 200 The unit aims to build up students' capacity to give proficient oversight to staff and support them to improve abilities and execution. UNIT6- RESEARCH IN HEALTH AND SOCIAL CARE Reference No : F/617/2655 Credit : 20 || TQT : 200 This unit aims to introduce learners to the research process, the methods and types of research to be taken place in a Health and Social Care Sector. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started OTHM Level 5 Diploma in Tourism and Hospitality Management empowers the students to improve themselves as directors in the travel and neighbourliness industries with a deep-rooted learning direction. It helps the students to apply contemporary information in the same industry. Effective fruition of this career will make the students with the expert abilities and specialization build up their career. After completing this course, the student can progress to Higher National Certificates (HNC) and Bachelor's programs. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules Multiplatform accessibility through an online learning platform. This facilitates SBTL in directly providing learners with course materials through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only). Assessment Time-constrained scenario-based assignments No examinations Entry Requirements Relevant NQF/QCF/RQF Level 4 diploma or equivalent recognised qualification. Learner must be 18 years or older at the beginning of the course Mature learners (over 21) with management experience International students whose first language is not in English, they will need to have score of 5.5 or above in IELTS (International English Language Testing System) Progression Learners completing the OTHM Level 5 Diploma in Tourism and Hospitality Management can progress to: OTHM Level 6 Diplomas or Will be eligible to gain direct entry into relevant Bachelor's degree programmes or Directly into employment in an associated profession.   The OTHM Level 5 Diploma in Tourism and Hospitality Management consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 480 Guided Learning Hours (GLH) for the completed qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- CONTEMPORARY ISSUES IN TOURISM AND HOSPITALITY Reference No : M/650/1209 Credit : 20 || TQT : 200 The point of this unit is to develop learners' ability to examine contemporary issues that have an impact on the tourism and hospitality business and recognize the related information points from various sources. UNIT2- DIGITAL MARKETING MANAGEMENT FOR TOURISM AND HOSPITALITY Reference No : K/650/1162 Credit : 20 || TQT : 200 The primary objective of this unit is to furnish learners with a discerning grasp of marketing management, emphasizing the significance of digital marketing in the realms of tourism and hospitality. Students will acquire the proficiency to implement the digital marketing mix and elucidate the role and significance of digital marketing within organizations operating in tourism and hospitality sectors. UNIT3- CUSTOMER RELATIONSHIP MANAGEMENT Reference No : L/650/1208 Credit : 20 || TQT : 200 This unit helps the learners with a clear understanding of the significance of consumer relations in the tourism and hospitality industry. Students will develop the skills to identify the elements affecting efficient customer service, including coordination and teamwork, sales, and promotion. Learners will understand how to make their skills effectively in the management of good customer relations. UNIT4- OPERATIONS MANAGEMENT Reference No : J/650/1206 Credit : 20 || TQT : 200 The point of this unit is to provide learners with information on operations management within the tourism and hospitality sector and the processes, project, and quality management to be retained in association with this function. Learners will develop the skill to apply operations management knowledge to tourism and hospitality companies and value the operations function. UNIT5- MANAGEMENT ACCOUNTING Reference No : K/650/1207 Credit : 20 || TQT : 200 This unit aims to provide students with basic theories and principles of financial accounting and financial management in the tourism and hospitality sector and also its practical application. This unit should be learned by considering the local, national and international legal status and its practical application. UNIT6- MANAGEMENT OF HUMAN RESOURCE Reference No : H/650/1151 Credit : 20 || TQT : 200 The main intention of this unit is to provide learners with the skills to select and apply proper human resources theories to the tourism and hospitality sector. Learners will develop their ability in recruiting and retaining staff, and also the significance of training and development. Learners will get a deep knowledge of the importance of cultural diversity in Human resources. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.