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9247 Courses delivered Online

Scope & Requirements Training - Complete Video Course

4.3(43)

By John Academy

Description: Scope and Requirement skill help you to develop the good understanding of project requirement. In the Scope & Requirements Training - Complete Video Course, you will learn the appropriate knowledge for increasing your scope and requirements. The Scope & Requirements Training - Complete Video Course includes the proper definition of scope, the ways of developing effective work breakdown structures, the requirement basics, the testable requirements, business domain modelling, and the Software Requirements Specifications. Throughout the Scope & Requirements Training - Complete Video Course, you will also learn the effective communication methods that are used for Project Management. You will learn the proper communication skill and listening skills so that you can use these two receptive skills for the growth of your business. The purpose of the course is to create more opportunities for your business. At the end of the course, you will know the essential tools and techniques for Project Requirements. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Scope & Requirements Training - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Scope & Requirements Training - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Effective Listening Skills for Requirements Definition Listening FREE 00:09:00 Communication 00:09:00 To Be More Effective 00:19:00 Stakeholders Stakeholders 00:05:00 Stakeholder Questions 00:08:00 Scope Definition Scope Definition 00:15:00 Solution Assessment & Validation 00:13:00 The Project Data Sheet (PDS) 00:17:00 Creating Effective Work Breakdown Structures Creating Effective Work Breakdown Structures 00:08:00 Components of the WBS 00:13:00 Answer Four Key Questions 00:12:00 Requirements Basics Requirements Basics 00:05:00 What Makes A Good Requirement 00:10:00 Requirements 00:06:00 Use Cases Use Cases 00:07:00 Process for Developing a Use Case 00:04:00 Development Methodologies Development Methodologies 00:21:00 Rational Unified Process 00:14:00 The Scrum Flow 00:22:00 Testable Requirements Testable Requirements 00:09:00 Ambiguity Review 00:06:00 The Software Requirements Specification (SRS) The SRS 00:06:00 Quality Measures Related To Individual SRS 00:05:00 Business Domain Modeling Business Domain Modeling 00:05:00 BDM Example 00:06:00 Database Tables 00:03:00 Other Advanced Tools Other Advanced Tools 00:13:00 BlockSwimlane Workflow Diagram 00:13:00 Class Diagrams 00:11:00 Mock Exam Mock Exam- Scope & Requirements Training - Complete Video Course 00:20:00 Final Exam Final Exam- Scope & Requirements Training - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Scope & Requirements Training - Complete Video Course
Delivered Online On Demand5 hours 34 minutes
£23

Level 2 Certificate in Business Improvement Techniques

4.7(26)

By Academy for Health and Fitness

Looking to enhance your skills and boost your career prospects in the business industry? Look no further than the Level 2 Certificate in Business Improvement Techniques course! This course is designed to provide you with the fundamental skills needed to improve business performance and productivity. You will learn how to identify problems, analyse data, and implement solutions to optimise business processes and drive growth. The curriculum of this course covers a range of topics including Lean principles, Six Sigma methodologies, and process mapping techniques. You will also gain knowledge on quality control, project management, and continuous improvement. The Level 2 Certificate in Business Improvement Techniques is ideal for those looking to start or progress their career in the business sector. Whether you are new to the industry or looking to enhance your existing skills, this course will equip you with the knowledge and confidence to excel in your role. Learning outcomes: Develop an understanding of business development and succession planning strategies to support organizational growth and stability. Apply process management techniques to improve efficiency and productivity in the workplace. Analyze supply chain management processes and identify opportunities for improvement. Plan and forecast operations using appropriate tools and methods to ensure effective resource allocation. Develop skills in communication, negotiation, and conflict management to facilitate effective team leadership and collaboration. Upon completion of this course, you will have gained a valuable qualificate that will enhance your employability and demonstrate your commitment to continuous learning and development. You will also be able to apply the skills and knowledge learned in this course to real-world business scenarios, making you a valuable asset to any organisation. Invest in your future and enrol in the Level 2 Certificate in Business Improvement Techniques course today. This Level 2 Certificate in Business Improvement Techniques course covers a comprehensive range of modules aimed at equipping individuals with the necessary skills to improve business performance. The course covers various topics such as business development, process management, supply chain management, procurement, project management, and quality management, among others. Additionally, the course provides training in essential management skills such as leadership, conflict resolution, and talent management. Learners will also gain proficiency in negotiation techniques, communication skills, and business etiquette, among others. This course is ideal for individuals seeking to improve their business performance and advance their careers in management or business administration. Curriculum Module 01: Business Development and Succession Planning Module 02: Process Management Module 03: Supply Chain Management Module 04: Planning & Forecasting Operations Module 05: Procurement & Purchasing Management Module 06: Project Management Module 07: Retail Pricing Module 08: Business Analysis Planning and Monitoring Module 09: Strategic Analysis and Product Scope Module 10: Quality Management Module 11: Management Skills for Leading Your Team Module 12: Selling in Multiple Channels Module 13: Representing Your Boss and Company Module 14: Preparing for Brainstorming Module 15: Generating Solutions (I) Module 16: Generating Solutions (II) Module 17: Analyzing Solutions Module 18: Selecting a Solution Module 19: Negotiation Techniques Module 20: Communication Skills Module 21: Skills of an Effective Administrator Module 22: What is Marketing? Module 23: Common Marketing Types (I) Module 24: Common Marketing Types (II) Module 25: Conflict Management Module 26: Talent Management Module 28: Managing Risk and Recovery Module 27: Time Management Module 29: Business Etiquette Certificate After completing this course, you will get a Free PDF certificate, which is CPD Quality Standards Certified. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Level 2 Certificate in Business Improvement Techniques is suitable for individuals who are interested in developing their skills and knowledge in business improvement techniques. It is also appropriate for those who are currently working in a business environment and wish to enhance their understanding of processes and productivity. Please Note: This is not a regulated course. To get professional qualification, you can choose any of the following: Level 2 Certificate in Lean Organisation Management Techniques (RQF) Level 2 Certificate in Business Improvement Techniques (RQF) Level 2 NVQ Diploma in Business Improvement Techniques (RQF) Level 2 Certificate in Team Leading (RQF) Level 2 Certificate in Business Administration (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Sales and Marketing (RQF) Level 2 Certificate in Digital Marketing (RQF) Level 2 Certificate in Project Management (RQF) Level 2 Certificate in Data Protection and Compliance (RQF) Level 2 Certificate in Information Technology (RQF) Level 2 Certificate in Retail Operations (RQF) Career path Production: £21,000 - £44,000 per year Quality Control: £18,000 - £40,000 per year Project Management: £26,000 - £67,000 per year Supply Chain Management: £24,000 - £61,000 per year Purchasing: £21,000 - £50,000 per year Administration: £15,000 - £31,000 per year Marketing: £20,000 - £48,000 per year Business Analysis: £26,000 - £60,000 per year Certificates Certificate of completion Digital certificate - Included

Level 2 Certificate in Business Improvement Techniques
Delivered Online On Demand24 hours
£21

ACCA BT - Business and Technology (valid from today until 1 Sept 2022)

4.4(141)

By ExP

ACCA BT, 100% Pass Guarantee, Full Learning and Revision Components, Tests, Mock Exam, Tutor Support and ACCA Approved Materials Included, Exceptional Pass Rates

ACCA BT - Business and Technology (valid from today until 1 Sept 2022)
Delivered Online On Demand
£186

Business Travel Advisor

4.7(160)

By Janets

Over 200 million people work in the tourism and travel industry worldwide. The Business Travel Advisor is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in developing skills and knowledge to maximize career opportunities in this rapidly growing industry. This course provides a wealth of knowledge in identifying travellers' needs and helps you to develop communication skills. Business Travel Advisor increase their service value when they provide the right support service to their customers and maintain a good relationship with them.  This comprehensive Business Travel Advisor covers everything you need to know from tourism products and services to transportation and crisis management. This course consists of several modules that take only 4 hours to complete and accompanied by helpful illustrations and how-to instructions to get you well equipped with skills regarding this field. Learning Outcomes Learn about tourism products and services Understand the tour operating and retailing system You'll also get a broad knowledge about marketing in travel and tourism Develop your communication skills Learn about customer service and customer relationship management (CRM) Get a proper knowledge of crisis and visitor attraction management Also, learn about transport management procedure and public awareness campaigns Course Design This Business Travel Advisor course is delivered through our online learning platform, accessible through any internet-connected device. No formal deadlines or teaching schedules are included, that aids a flexible study plan.  We broke down the course into several manageable modules which we believe will assist you to grasp each concept more efficiently - from the fundamentals to the most advanced aspects of the course. The experts will teach you through a combination of Online study materials Mock exams Multiple-choice assessment Who is this course for This is one of the best travel agent courses online and suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. Industry experts designed this course, so you don't have to worry about the quality. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. A print copy by post is also available at an additional cost of £9.99 and a PDF Certificate at £4.99. Why study this course Our Business Travel Advisor course will help you to learn everything that is needed regarding this field. This is an excellent opportunity for anyone from any academic backgrounds to learn more and advance their learning, launch a new career or reinvigorate an existing one. Requirements This course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Career Path Training offered by this outstanding course could potentially benefit a range of roles, but would particularly enhance careers in- Travel Agent Travel Consultant Customer Relationship Management (CRM) Customer Service Provider Other related professional roles Course Content Module 1: Introduction to Travel and Tourism Introduction to Travel and Tourism 00:13:00 Module 2: Tourism Products and Services Tourism Products and Services 00:13:00 Module 3: Tour Operating and Travel Retailing Tour Operating and Travel Retailing 00:13:00 Module 4: Marketing in Travel and Tourism Marketing in Travel and Tourism 00:11:00 Module 5: Developing Communication Skills Developing Communication Skills 00:13:00 Module 6: Customer Service and Satisfaction Customer Service and Satisfaction 00:10:00 Module 7: Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:16:00 Module 8: Human Resource Management in Travel Industry Human Resource Management in Travel Industry 00:15:00 Module 9: Crisis and Visitor Attraction Management Crisis and Visitor Attraction Management 00:20:00 Module 10: Transport Management Procedure Transport Management Procedure 00:15:00 Module 11: Sustainable Tourism Sustainable Tourism 00:09:00 Module 12: Public Awareness Campaigns Public Awareness Campaigns 00:11:00 Module 13: Brexit and Its Impact on Tourism Industry Brexit and Its Impact on the Tourism Industry 00:26:00 Mock Exam Mock Exam - Business Travel Advisor 00:20:00 Final Exam Final Exam - Business Travel Advisor 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Business Travel Advisor
Delivered Online On Demand3 hours 45 minutes
£25

Travel Arranger

4.7(160)

By Janets

Over 200 million people work in the tourism and travel industry worldwide. The Travel Arranger is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in developing skills and knowledge to maximize career opportunities in this rapidly growing industry. This course provides a wealth of knowledge in identifying travellers' needs and helps you to develop communication skills. Travel Arranger increase their service value when they provide the right support service to their customers and maintain a good relationship with them.  This comprehensive Travel Arranger covers everything you need to know from tourism products and services to transportation and crisis management. This course consists of several modules that take only 4 hours to complete and accompanied by helpful illustrations and how-to instructions to get you well equipped with skills regarding this field. Learning Outcomes Learn about tourism products and services Understand the tour operating and retailing system You'll also get a broad knowledge about marketing in travel and tourism Develop your communication skills Learn about customer service and customer relationship management (CRM) Get a proper knowledge of crisis and visitor attraction management Also, learn about transport management procedure and public awareness campaigns Course Design This Travel Arranger course is delivered through our online learning platform, accessible through any internet-connected device. No formal deadlines or teaching schedules are included, that aids a flexible study plan.  We broke down the course into several manageable modules which we believe will assist you to grasp each concept more efficiently - from the fundamentals to the most advanced aspects of the course. The experts will teach you through a combination of Online study materials Mock exams Multiple-choice assessment Who is this course for This is one of the best travel agent courses online and suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. Industry experts designed this course, so you don't have to worry about the quality. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. A print copy by post is also available at an additional cost of £9.99 and a PDF Certificate at £4.99. Why study this course Our Travel Arranger course will help you to learn everything that is needed regarding this field. This is an excellent opportunity for anyone from any academic backgrounds to learn more and advance their learning, launch a new career or reinvigorate an existing one. Requirements This course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Career Path Training offered by this outstanding course could potentially benefit a range of roles, but would particularly enhance careers in- Travel Agent Travel Consultant Customer Relationship Management (CRM) Customer Service Provider Other related professional roles Course Content Module 1: Introduction to Travel and Tourism Introduction to Travel and Tourism 00:13:00 Module 2: Tourism Products and Services Tourism Products and Services 00:13:00 Module 3: Tour Operating and Travel Retailing Tour Operating and Travel Retailing 00:13:00 Module 4: Marketing in Travel and Tourism Marketing in Travel and Tourism 00:11:00 Module 5: Developing Communication Skills Developing Communication Skills 00:13:00 Module 6: Customer Service and Satisfaction Customer Service and Satisfaction 00:10:00 Module 7: Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:16:00 Module 8: Human Resource Management in Travel Industry Human Resource Management in Travel Industry 00:15:00 Module 9: Crisis and Visitor Attraction Management Crisis and Visitor Attraction Management 00:20:00 Module 10: Transport Management Procedure Transport Management Procedure 00:15:00 Module 11: Sustainable Tourism Sustainable Tourism 00:09:00 Module 12: Public Awareness Campaigns Public Awareness Campaigns 00:11:00 Module 13: Brexit and Its Impact on Tourism Industry Brexit and Its Impact on the Tourism Industry 00:26:00 Mock Exam Mock Exam - Travel Arranger 00:20:00 Final Exam Final Exam - Travel Arranger 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Travel Arranger
Delivered Online On Demand3 hours 45 minutes
£25

Travel Coordinator

4.7(160)

By Janets

Over 200 million people work in the tourism and travel industry worldwide. The Travel Coordinator is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in developing skills and knowledge to maximize career opportunities in this rapidly growing industry. This course provides a wealth of knowledge in identifying travellers' needs and helps you to develop communication skills. Travel Coordinator increase their service value when they provide the right support service to their customers and maintain a good relationship with them.  This comprehensive Travel Coordinator covers everything you need to know from tourism products and services to transportation and crisis management. This course consists of several modules that take only 4 hours to complete and accompanied by helpful illustrations and how-to instructions to get you well equipped with skills regarding this field. Learning Outcomes Learn about tourism products and services Understand the tour operating and retailing system You'll also get a broad knowledge about marketing in travel and tourism Develop your communication skills Learn about customer service and customer relationship management (CRM) Get a proper knowledge of crisis and visitor attraction management Also, learn about transport management procedure and public awareness campaigns Course Design This Travel Coordinator course is delivered through our online learning platform, accessible through any internet-connected device. No formal deadlines or teaching schedules are included, that aids a flexible study plan.  We broke down the course into several manageable modules which we believe will assist you to grasp each concept more efficiently - from the fundamentals to the most advanced aspects of the course. The experts will teach you through a combination of Online study materials Mock exams Multiple-choice assessment Who is this course for This is one of the best travel agent courses online and suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. Industry experts designed this course, so you don't have to worry about the quality. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. A print copy by post is also available at an additional cost of £9.99 and a PDF Certificate at £4.99. Why study this course Our Travel Coordinator course will help you to learn everything that is needed regarding this field. This is an excellent opportunity for anyone from any academic backgrounds to learn more and advance their learning, launch a new career or reinvigorate an existing one. Requirements This course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Career Path Training offered by this outstanding course could potentially benefit a range of roles, but would particularly enhance careers in- Travel Agent Travel Consultant Customer Relationship Management (CRM) Customer Service Provider Other related professional roles Course Content Module 1: Introduction to Travel and Tourism Introduction to Travel and Tourism 00:13:00 Module 2: Tourism Products and Services Tourism Products and Services 00:13:00 Module 3: Tour Operating and Travel Retailing Tour Operating and Travel Retailing 00:13:00 Module 4: Marketing in Travel and Tourism Marketing in Travel and Tourism 00:11:00 Module 5: Developing Communication Skills Developing Communication Skills 00:13:00 Module 6: Customer Service and Satisfaction Customer Service and Satisfaction 00:10:00 Module 7: Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:16:00 Module 8: Human Resource Management in Travel Industry Human Resource Management in Travel Industry 00:15:00 Module 9: Crisis and Visitor Attraction Management Crisis and Visitor Attraction Management 00:20:00 Module 10: Transport Management Procedure Transport Management Procedure 00:15:00 Module 11: Sustainable Tourism Sustainable Tourism 00:09:00 Module 12: Public Awareness Campaigns Public Awareness Campaigns 00:11:00 Module 13: Brexit and Its Impact on Tourism Industry Brexit and Its Impact on the Tourism Industry 00:26:00 Mock Exam Mock Exam - Travel Coordinator 00:20:00 Final Exam Final Exam - Travel Coordinator 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Travel Coordinator
Delivered Online On Demand3 hours 45 minutes
£25

Travel Sales Executive

4.7(160)

By Janets

Over 200 million people work in the tourism and travel industry worldwide. The Travel Sales Executive is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in developing skills and knowledge to maximize career opportunities in this rapidly growing industry. This course provides a wealth of knowledge in identifying travellers' needs and helps you to develop communication skills. Travel Sales Executive increase their service value when they provide the right support service to their customers and maintain a good relationship with them.  This comprehensive Travel Sales Executive covers everything you need to know from tourism products and services to transportation and crisis management. This course consists of several modules that take only 4 hours to complete and accompanied by helpful illustrations and how-to instructions to get you well equipped with skills regarding this field. Learning Outcomes Learn about tourism products and services Understand the tour operating and retailing system You'll also get a broad knowledge about marketing in travel and tourism Develop your communication skills Learn about customer service and customer relationship management (CRM) Get a proper knowledge of crisis and visitor attraction management Also, learn about transport management procedure and public awareness campaigns Course Design This Travel Sales Executive is delivered through our online learning platform, accessible through any internet-connected device. No formal deadlines or teaching schedules are included, that aids a flexible study plan.  We broke down the course into several manageable modules which we believe will assist you to grasp each concept more efficiently - from the fundamentals to the most advanced aspects of the course. The experts will teach you through a combination of Online study materials Mock exams Multiple-choice assessment Who is this course for This is one of the best travel agent courses online and suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. Industry experts designed this course, so you don't have to worry about the quality. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. A print copy by post is also available at an additional cost of £9.99 and a PDF Certificate at £4.99. Why study this course Our Travel Sales Executive course will help you to learn everything that is needed regarding this field. This is an excellent opportunity for anyone from any academic backgrounds to learn more and advance their learning, launch a new career or reinvigorate an existing one. Requirements This course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Career Path Training offered by this outstanding course could potentially benefit a range of roles, but would particularly enhance careers in- Travel Agent Travel Consultant Customer Relationship Management (CRM) Customer Service Provider Other related professional roles Course Content Module 1: Introduction to Travel and Tourism Introduction to Travel and Tourism 00:13:00 Module 2: Tourism Products and Services Tourism Products and Services 00:13:00 Module 3: Tour Operating and Travel Retailing Tour Operating and Travel Retailing 00:13:00 Module 4: Marketing in Travel and Tourism Marketing in Travel and Tourism 00:11:00 Module 5: Developing Communication Skills Developing Communication Skills 00:13:00 Module 6: Customer Service and Satisfaction Customer Service and Satisfaction 00:10:00 Module 7: Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:16:00 Module 8: Human Resource Management in Travel Industry Human Resource Management in Travel Industry 00:15:00 Module 9: Crisis and Visitor Attraction Management Crisis and Visitor Attraction Management 00:20:00 Module 10: Transport Management Procedure Transport Management Procedure 00:15:00 Module 11: Sustainable Tourism Sustainable Tourism 00:09:00 Module 12: Public Awareness Campaigns Public Awareness Campaigns 00:11:00 Module 13: Brexit and Its Impact on Tourism Industry Brexit and Its Impact on the Tourism Industry 00:26:00 Mock Exam Mock Exam - Travel Sales Executive 00:20:00 Final Exam Final Exam - Travel Sales Executive 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Travel Sales Executive
Delivered Online On Demand3 hours 45 minutes
£25

Travel Specialist

4.7(160)

By Janets

Over 200 million people work in the tourism and travel industry worldwide. The Travel Specialist is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in developing skills and knowledge to maximize career opportunities in this rapidly growing industry. This course provides a wealth of knowledge in identifying travellers' needs and helps you to develop communication skills. Travel Specialist increase their service value when they provide the right support service to their customers and maintain a good relationship with them.  This comprehensive Travel Specialist covers everything you need to know from tourism products and services to transportation and crisis management. This course consists of several modules that take only 4 hours to complete and accompanied by helpful illustrations and how-to instructions to get you well equipped with skills regarding this field. Learning Outcomes Learn about tourism products and services Understand the tour operating and retailing system You'll also get a broad knowledge about marketing in travel and tourism Develop your communication skills Learn about customer service and customer relationship management (CRM) Get a proper knowledge of crisis and visitor attraction management Also, learn about transport management procedure and public awareness campaigns Course Design This Travel Specialist is delivered through our online learning platform, accessible through any internet-connected device. No formal deadlines or teaching schedules are included, that aids a flexible study plan.  We broke down the course into several manageable modules which we believe will assist you to grasp each concept more efficiently - from the fundamentals to the most advanced aspects of the course. The experts will teach you through a combination of Online study materials Mock exams Multiple-choice assessment Who is this course for This is one of the best travel agent courses online and suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. Industry experts designed this course, so you don't have to worry about the quality. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. A print copy by post is also available at an additional cost of £9.99 and a PDF Certificate at £4.99. Why study this course Our Travel Specialist course will help you to learn everything that is needed regarding this field. This is an excellent opportunity for anyone from any academic backgrounds to learn more and advance their learning, launch a new career or reinvigorate an existing one. Requirements This course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Career Path Training offered by this outstanding course could potentially benefit a range of roles, but would particularly enhance careers in- Travel Agent Travel Consultant Customer Relationship Management (CRM) Customer Service Provider Other related professional roles Course Content Module 1: Introduction to Travel and Tourism Introduction to Travel and Tourism 00:13:00 Module 2: Tourism Products and Services Tourism Products and Services 00:13:00 Module 3: Tour Operating and Travel Retailing Tour Operating and Travel Retailing 00:13:00 Module 4: Marketing in Travel and Tourism Marketing in Travel and Tourism 00:11:00 Module 5: Developing Communication Skills Developing Communication Skills 00:13:00 Module 6: Customer Service and Satisfaction Customer Service and Satisfaction 00:10:00 Module 7: Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:16:00 Module 8: Human Resource Management in Travel Industry Human Resource Management in Travel Industry 00:15:00 Module 9: Crisis and Visitor Attraction Management Crisis and Visitor Attraction Management 00:20:00 Module 10: Transport Management Procedure Transport Management Procedure 00:15:00 Module 11: Sustainable Tourism Sustainable Tourism 00:09:00 Module 12: Public Awareness Campaigns Public Awareness Campaigns 00:11:00 Module 13: Brexit and Its Impact on Tourism Industry Brexit and Its Impact on the Tourism Industry 00:26:00 Mock Exam Mock Exam - Travel Specialist 00:20:00 Final Exam Final Exam - Travel Specialist 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Travel Specialist
Delivered Online On Demand3 hours 45 minutes
£25

Travel and Tourism Officer

4.7(160)

By Janets

Over 200 million people work in the tourism and travel industry worldwide. The Travel and Tourism Officer is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in developing skills and knowledge to maximize career opportunities in this rapidly growing industry. This course provides a wealth of knowledge in identifying travellers' needs and helps you to develop communication skills. Travel and Tourism Officer increase their service value when they provide the right support service to their customers and maintain a good relationship with them.  This comprehensive Travel and Tourism Officer covers everything you need to know from tourism products and services to transportation and crisis management. This course consists of several modules that take only 4 hours to complete and accompanied by helpful illustrations and how-to instructions to get you well equipped with skills regarding this field. Learning Outcomes Learn about tourism products and services Understand the tour operating and retailing system You'll also get a broad knowledge about marketing in travel and tourism Develop your communication skills Learn about customer service and customer relationship management (CRM) Get a proper knowledge of crisis and visitor attraction management Also, learn about transport management procedure and public awareness campaigns Course Design This Travel and Tourism Officer course is delivered through our online learning platform, accessible through any internet-connected device. No formal deadlines or teaching schedules are included, that aids a flexible study plan.  We broke down the course into several manageable modules which we believe will assist you to grasp each concept more efficiently - from the fundamentals to the most advanced aspects of the course. The experts will teach you through a combination of Online study materials Mock exams Multiple-choice assessment Who is this course for This is one of the best travel agent courses online and suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. Industry experts designed this course, so you don't have to worry about the quality. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. A print copy by post is also available at an additional cost of £9.99 and a PDF Certificate at £4.99. Why study this course Our Travel and Tourism Officer course will help you to learn everything that is needed regarding this field. This is an excellent opportunity for anyone from any academic backgrounds to learn more and advance their learning, launch a new career or reinvigorate an existing one. Requirements This course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Career Path Training offered by this outstanding course could potentially benefit a range of roles, but would particularly enhance careers in- Travel Agent Travel Consultant Customer Relationship Management (CRM) Customer Service Provider Other related professional roles Course Content Module 1: Introduction to Travel and Tourism Introduction to Travel and Tourism 00:13:00 Module 2: Tourism Products and Services Tourism Products and Services 00:13:00 Module 3: Tour Operating and Travel Retailing Tour Operating and Travel Retailing 00:13:00 Module 4: Marketing in Travel and Tourism Marketing in Travel and Tourism 00:11:00 Module 5: Developing Communication Skills Developing Communication Skills 00:13:00 Module 6: Customer Service and Satisfaction Customer Service and Satisfaction 00:10:00 Module 7: Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:16:00 Module 8: Human Resource Management in Travel Industry Human Resource Management in Travel Industry 00:15:00 Module 9: Crisis and Visitor Attraction Management Crisis and Visitor Attraction Management 00:20:00 Module 10: Transport Management Procedure Transport Management Procedure 00:15:00 Module 11: Sustainable Tourism Sustainable Tourism 00:09:00 Module 12: Public Awareness Campaigns Public Awareness Campaigns 00:11:00 Module 13: Brexit and Its Impact on Tourism Industry Brexit and Its Impact on the Tourism Industry 00:26:00 Mock Exam Mock Exam - Travel and Tourism Officer 00:20:00 Final Exam Final Exam - Travel and Tourism Officer 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Travel and Tourism Officer
Delivered Online On Demand3 hours 45 minutes
£25

Travel Sales Agent

4.7(160)

By Janets

Over 200 million people work in the tourism and travel industry worldwide. The Travel Sales Agent is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in developing skills and knowledge to maximize career opportunities in this rapidly growing industry. This course provides a wealth of knowledge in identifying travellers' needs and helps you to develop communication skills. Travel Sales Agent increase their service value when they provide the right support service to their customers and maintain a good relationship with them.  This comprehensive Travel Sales Agent covers everything you need to know from tourism products and services to transportation and crisis management. This course consists of several modules that take only 4 hours to complete and accompanied by helpful illustrations and how-to instructions to get you well equipped with skills regarding this field. Learning Outcomes Learn about tourism products and services Understand the tour operating and retailing system You'll also get a broad knowledge about marketing in travel and tourism Develop your communication skills Learn about customer service and customer relationship management (CRM) Get a proper knowledge of crisis and visitor attraction management Also, learn about transport management procedure and public awareness campaigns Course Design This Travel Sales Agent course is delivered through our online learning platform, accessible through any internet-connected device. No formal deadlines or teaching schedules are included, that aids a flexible study plan.  We broke down the course into several manageable modules which we believe will assist you to grasp each concept more efficiently - from the fundamentals to the most advanced aspects of the course. The experts will teach you through a combination of Online study materials Mock exams Multiple-choice assessment Who is this course for This is one of the best travel agent courses online and suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. Industry experts designed this course, so you don't have to worry about the quality. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. A print copy by post is also available at an additional cost of £9.99 and a PDF Certificate at £4.99. Why study this course Our Travel Sales Agent course will help you to learn everything that is needed regarding this field. This is an excellent opportunity for anyone from any academic backgrounds to learn more and advance their learning, launch a new career or reinvigorate an existing one. Requirements This course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Career Path Training offered by this outstanding course could potentially benefit a range of roles, but would particularly enhance careers in- Travel Agent Travel Consultant Customer Relationship Management (CRM) Customer Service Provider Other related professional roles Course Content Module 1: Introduction to Travel and Tourism Introduction to Travel and Tourism 00:13:00 Module 2: Tourism Products and Services Tourism Products and Services 00:13:00 Module 3: Tour Operating and Travel Retailing Tour Operating and Travel Retailing 00:13:00 Module 4: Marketing in Travel and Tourism Marketing in Travel and Tourism 00:11:00 Module 5: Developing Communication Skills Developing Communication Skills 00:13:00 Module 6: Customer Service and Satisfaction Customer Service and Satisfaction 00:10:00 Module 7: Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:16:00 Module 8: Human Resource Management in Travel Industry Human Resource Management in Travel Industry 00:15:00 Module 9: Crisis and Visitor Attraction Management Crisis and Visitor Attraction Management 00:20:00 Module 10: Transport Management Procedure Transport Management Procedure 00:15:00 Module 11: Sustainable Tourism Sustainable Tourism 00:09:00 Module 12: Public Awareness Campaigns Public Awareness Campaigns 00:11:00 Module 13: Brexit and Its Impact on Tourism Industry Brexit and Its Impact on the Tourism Industry 00:26:00 Mock Exam Mock Exam - Travel Sales Agent 00:20:00 Final Exam Final Exam - Travel Sales Agent 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Travel Sales Agent
Delivered Online On Demand3 hours 45 minutes
£25