Description: Leadership is one of the important factors that separates outstanding organisations from the chasing pack. It is the spark that differentiates expert managers from their associates; the factor that motivates teams to give their best. Strong leadership is widely recognised as the single most important factor in determining whether a certain organisation will survive and grow out of the recession or not. Our diploma in leadership for workplace aims to enhance your practical leadership skills, awareness, impact and judgement. After completing this course you will become a more confident and inspirational leader, capable of handling the challenges that could occur within an organisation. Who is the course for? Individuals experiencing their first position of authority. Individuals hoping to show to others they have the fundamental leadership knowledge. Leaders hoping to enhance their performance. Anybody hoping to understand and learn the essential skills of leadership. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: General Manager Area Manager Department Manager Regional Manager. Leadership Basics Introduction 00:30:00 Understanding the Dark Sides of Leadership & workplace 00:15:00 How to Lead and Influence People 00:45:00 Getting the Most from Your Team 01:00:00 10 Ways to Be a Better Leader 00:45:00 Conclusion 00:15:00 Leadership The Leadership Gene of HR Management 01:00:00 Becoming a Great Leader 01:00:00 Emotional Intelligence in Leadership Management 01:00:00 Build Successful Teams & Relationships 01:00:00 Handle Hard Times & Conflicts Effectively 01:00:00 Managing People Introduction 00:30:00 The Opposite Side of the Coin 01:00:00 How to Lead and Influence People 01:00:00 Getting the Most from Your Team 01:00:00 Extraordinary Ways to Be a Better Leader 00:30:00 Conclusion 00:15:00 Management Management 00:30:00 Definition of Management 00:30:00 Characteristics of Management 00:30:00 Management Functions/Process of Management 00:30:00 Nature of Management 00:30:00 Levels of Management 00:30:00 Characteristics of Professional Managers 00:30:00 Principles of Management 00:30:00 Leadership and People Management Module One - Getting Started 00:30:00 Module Two - The Evolution of Leadership 01:00:00 Module Three - Situational Leadership 01:00:00 Module Four - A Personal Inventory 01:00:00 Module Five - Modeling the Way 01:00:00 Module Six - Inspiring a Shared Vision 01:00:00 Module Seven - Challenging the Process 01:00:00 Module Eight - Enabling Others to Act 01:00:00 Module Nine - Encouraging the Heart 01:00:00 Module Ten - Basic Influencing Skills 01:00:00 Module Eleven - Setting Goals 01:00:00 Module Twelve - Wrapping Up 00:30:00 Women & Leadership Module One - Getting Started 01:00:00 Module Two - Women and the Workforce 01:00:00 Module Three - The Leadership Gap 01:00:00 Module Four - Barriers to Women's Leadership 01:00:00 Module Five - Traits of Women's Management 01:00:00 Module Six - Benefits of Women's Leadership 01:00:00 Module Seven - Nurture Women's Leadership 01:00:00 Module Eight - Actively Recruit Women 01:00:00 Module Nine - Encourage Networking Opportunities 01:00:00 Module Ten - Pair Women with Mentors 01:00:00 Module Eleven - Create Educational Opportunities 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Diploma in Leadership for Workplace 00:20:00 Final Exam Final Exam- Diploma in Leadership for Workplace 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
According to the National Autistic Society, around 1-2% of the UK population is autistic, translating to roughly 700,000 individuals. This number may be even higher as diagnoses are on the rise, particularly in schools. And according to Indeed the listings are way over 3,400 Autism Support Worker vacancies. According to Reed a Autism Practitioner can earn from £25,000 to £27,000 in a year depending on qualification, experience, location and other factors. So, what are you waiting for enrol now and be a part of the change and have a job that brings joy to your life.. Key Features This Understanding Autism Level 3 Course Includes: This Understanding Autism Course is CPD Certified Free Certificate from Reed CIQ Approved Understanding Autism Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Understanding Autism Spectrum Disorder (ASD) Module 02: Learning Challenges Associated with Autism Module 03: Diagnosing Autism Spectrum Disorder Module 04: Cognitive Strategies for Autism Module 05: Interacting with Individuals on the Autism Spectrum Module 06: Additional Factors in Interacting with Individuals on the Autism Spectrum Module 07: Active Involvement in Autism Awareness Learning Outcomes After completing this Understanding Autism Course, you will be able to: Explain key features and classifications of Autism Spectrum Disorder (ASD) comprehensively. Identify and articulate various challenges faced by individuals with Autism Spectrum Disorder. Demonstrate an understanding of the diagnostic process for Autism Spectrum Disorder. Apply cognitive strategies to support individuals diagnosed with Autism Spectrum Disorder. Employ effective communication techniques when interacting with individuals on the autism spectrum. Analyse additional factors influencing successful interaction with individuals on the autism spectrum. Certification After completing this Understanding Autism Level 3 course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service Understanding Autism Level 3 1:15:08 1: Module 1: Understanding Autism Spectrum Disorder (ASD) 13:08 2: Module 2: Learning Challenges Associated with Autism 14:51 3: Module 3: Diagnosing Autism Spectrum Disorder 08:20 4: Module 4: Cognitive Strategies for Autism 09:03 5: Module 5: Interacting with Individuals on the Autism Spectrum 12:37 6: Module 6: Additional Factors in Interacting with Individuals 09:34 7: Module 7: Active Involvement in Autism Awareness 06:35 8: CPD Certificate - Free 01:00 Who is this course for? This Understanding Autism Level 3 course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Autism. Moreover, this course is ideal for: Educators seeking in-depth knowledge of Autism Spectrum Disorder. Healthcare professionals aiming to enhance their understanding of Autism Spectrum Disorder. Parents and caregivers of individuals diagnosed with Autism Spectrum Disorder. Mental health professionals interested in expanding their expertise in autism. Individuals considering a career involving interaction with individuals on the autism spectrum. Career path After finishing this Understanding Autism Level 3 course you will have multiple job opportunities waiting for you. Some of the following Job sectors are: Special Educational Needs (SEN) Teacher Autism Support Worker Clinical Psychologist Speech and Language Therapist Behaviour Analyst Occupational Therapist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
According to the National Autistic Society, around 1-2% of the UK population is autistic, translating to roughly 700,000 individuals. This number may be even higher as diagnoses are on the rise, particularly in schools. And according to Indeed the listings are way over 3,400 Autism Support Worker vacancies. According to Reed a Autism Practitioner can earn from £25,000 to £27,000 in a year depending on qualification, experience, location and other factors. So, what are you waiting for enrol now and be a part of the change and have a job that brings joy to your life.. Key Features This Understanding Autism Level 3 Course Includes: This Understanding Autism Course is CPD Certified Free Certificate from Reed CIQ Approved Understanding Autism Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Understanding Autism Spectrum Disorder (ASD) Module 02: Learning Challenges Associated with Autism Module 03: Diagnosing Autism Spectrum Disorder Module 04: Cognitive Strategies for Autism Module 05: Interacting with Individuals on the Autism Spectrum Module 06: Additional Factors in Interacting with Individuals on the Autism Spectrum Module 07: Active Involvement in Autism Awareness Learning Outcomes After completing this Understanding Autism Course, you will be able to: Explain key features and classifications of Autism Spectrum Disorder (ASD) comprehensively. Identify and articulate various challenges faced by individuals with Autism Spectrum Disorder. Demonstrate an understanding of the diagnostic process for Autism Spectrum Disorder. Apply cognitive strategies to support individuals diagnosed with Autism Spectrum Disorder. Employ effective communication techniques when interacting with individuals on the autism spectrum. Analyse additional factors influencing successful interaction with individuals on the autism spectrum. Certification After completing this Understanding Autism Level 3 course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service Understanding Autism Level 3 1:15:08 1: Module 1: Understanding Autism Spectrum Disorder (ASD) 13:08 2: Module 2: Learning Challenges Associated with Autism 14:51 3: Module 3: Diagnosing Autism Spectrum Disorder 08:20 4: Module 4: Cognitive Strategies for Autism 09:03 5: Module 5: Interacting with Individuals on the Autism Spectrum 12:37 6: Module 6: Additional Factors in Interacting with Individuals 09:34 7: Module 7: Active Involvement in Autism Awareness 06:35 8: CPD Certificate - Free 01:00 Who is this course for? This Understanding Autism Level 3 course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Autism. Moreover, this course is ideal for: Educators seeking in-depth knowledge of Autism Spectrum Disorder. Healthcare professionals aiming to enhance their understanding of Autism Spectrum Disorder. Parents and caregivers of individuals diagnosed with Autism Spectrum Disorder. Mental health professionals interested in expanding their expertise in autism. Individuals considering a career involving interaction with individuals on the autism spectrum. Career path After finishing this Understanding Autism Level 3 course you will have multiple job opportunities waiting for you. Some of the following Job sectors are: Special Educational Needs (SEN) Teacher Autism Support Worker Clinical Psychologist Speech and Language Therapist Behaviour Analyst Occupational Therapist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Keep your Customers happy by learning how to interact with them Any business benefits from good customer relations, whether a large corporation or a mom and pop shop. Customer relations, or customer service, refers to the way a business communicates and interacts with the public to gain and retain customers. Professional Diploma in Customer Care Service is necessary for a business to cultivate good customer relations to attract and keep a loyal base of customers. Some companies hire consultants to advise them how to develop stellar customer relations. Customer relations is key to understanding consumer motivation. Without assessing customer relations, it's difficult for a company to know how visible it is in terms of its client base. It's also hard to figure out how to grow the company without understanding the relationships it has with current customers. Get this Advanced diploma and boost your customer service skills. Complete all the units and get the knowledge to be a competent customer care provider and earn all the plaudits that you deserve. Course Highlights Professional Diploma in Customer Care Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Customer Care Service into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Customer Care Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Customer Care Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Customer Care Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Service Basics Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Developing Customer Relationship Skills Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 01:00:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Becoming A Customer Service Professional Module One - Getting Started FREE 00:30:00 Module Two - Who We Are and What We Do FREE 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Mock Exam Final Exam
Prepare for a rewarding career nurturing young minds as a Pre School Teacher. Gain essential skills, knowledge, and techniques to create engaging learning environments and support early childhood development. Enrol now to embark on a fulfilling journey shaping the future of our youngest learners.
Unlock your leadership potential with our Level 3 Teaching Leadership course. Gain essential skills and knowledge to inspire and guide others effectively. Elevate your leadership capabilities today!
Elevate your career in education with our Speech Therapy and SEN Teaching Assistant course. Equip yourself with the necessary skills to support students with special educational needs, while learning invaluable techniques in speech therapy to facilitate their communication and overall development.
Duration 5 Days 30 CPD hours This course is intended for This course is targeted towards the information technology (IT) professional that has a minimum 1 year IT Security and Networking experience. This course would be ideal for Information System Owners, Security Officers, Ethical Hackers, Information Owners, Penetration Testers, System Owner and Managers as well as Cyber Security Engineers. Overview Upon completion, the Certified Professional Ethical Hacker candidate will be able to competently take the CPEH exam. The CPEH certification training enables students to understand the importance of vulnerability assessments and how to implement counter response along with preventative measures when it comes to a network hack. Security Fundamentals Overview The Growth of Environments and Security Our Motivation? The Goal: Protecting Information! CIA Triad in Detail Approach Security Holistically Security Definitions Definitions Relationships Method: Ping The TCP/IP Stack Which Services Use Which Ports? TCP 3-Way Handshake TCP Flags Malware Types of Malware Types of Malware Cont... Types of Viruses More Malware: Spyware Trojan Horses Back Doors DoS DDoS Packet Sniffers Passive Sniffing Active Sniffing Firewalls, IDS and IPS Firewall ? First Line of Defense IDS ? Second Line of Defense IPS ? Last Line of Defense? Firewalls Firewall Types: (1) Packet Filtering Firewall Types: (2) Proxy Firewalls Firewall Types ? Circuit-Level Proxy Firewall Type of Circuit- Level Proxy ? SOCKS Firewall Types ? Application-Layer Proxy Firewall Types: (3) Stateful Firewall Types: (4) Dynamic Packet-Filtering Firewall Types: (5) Kernel Proxies Firewall Placement Firewall Architecture Types ? Screened Host Multi- or Dual-Homed Screened Subnet Wi-Fi Network Types Wi-Fi Network Types Widely Deployed Standards Standards Comparison 802.11n - MIMO Overview of Database Server Review Access Controls Overview Role of Access Control Definitions More Definitions Categories of Access Controls Physical Controls Logical Controls ?Soft? Controls Security Roles Steps to Granting Access Access Criteria Physical Access Control Mechanisms Biometric System Types Synchronous Token Asynchronous Token Device Memory Cards Smart Card Cryptographic Keys Logical Access Controls OS Access Controls Linux Access Controls Accounts and Groups Password & Shadow File Formats Accounts and Groups Linux and UNIX Permissions Set UID Programs Trust Relationships Review Protocols Protocols Overview OSI ? Application Layer OSI ? Presentation Layer OSI ? Session Layer Transport Layer OSI ? Network Layer OSI ? Data Link OSI ? Physical Layer Protocols at Each OSI Model Layer TCP/IP Suite Port and Protocol Relationship Conceptual Use of Ports UDP versus TCP Protocols ? ARP Protocols ? ICMP Network Service ? DNS SSH Security Protocol SSH Protocols ? SNMP Protocols ? SMTP Packet Sniffers Example Packet Sniffers Review Cryptography Overview Introduction Encryption Cryptographic Definitions Encryption Algorithm Implementation Symmetric Encryption Symmetric Downfalls Symmetric Algorithms Crack Times Asymmetric Encryption Public Key Cryptography Advantages Asymmetric Algorithm Disadvantages Asymmetric Algorithm Examples Key Exchange Symmetric versus Asymmetric Using the Algorithm Types Together Instructor Demonstration Hashing Common Hash Algorithms Birthday Attack Example of a Birthday Attack Generic Hash Demo Instructor Demonstration Security Issues in Hashing Hash Collisions MD5 Collision Creates Rogue Certificate Authority Hybrid Encryption Digital Signatures SSL/TLS SSL Connection Setup SSL Hybrid Encryption SSH IPSec - Network Layer Protection IPSec IPSec Public Key Infrastructure Quantum Cryptography Attack Vectors Network Attacks More Attacks (Cryptanalysis) Review Why Vulnerability Assessments? Overview What is a Vulnerability Assessment? Vulnerability Assessment Benefits of a Vulnerability Assessment What are Vulnerabilities? Security Vulnerability Life Cycle Compliance and Project Scoping The Project Overview Statement Project Overview Statement Assessing Current Network Concerns Vulnerabilities in Networks More Concerns Network Vulnerability Assessment Methodology Network Vulnerability Assessment Methodology Phase I: Data Collection Phase II: Interviews, Information Reviews, and Hands-On Investigation Phase III: Analysis Analysis cont. Risk Management Why Is Risk Management Difficult? Risk Analysis Objectives Putting Together the Team and Components What Is the Value of an Asset? Examples of Some Vulnerabilities that Are Not Always Obvious Categorizing Risks Some Examples of Types of Losses Different Approaches to Analysis Who Uses What? Qualitative Analysis Steps Quantitative Analysis ALE Values Uses ALE Example ARO Values and Their Meaning ALE Calculation Can a Purely Quantitative Analysis Be Accomplished? Comparing Cost and Benefit Countermeasure Criteria Calculating Cost/Benefit Cost of a Countermeasure Can You Get Rid of All Risk? Management?s Response to Identified Risks Liability of Actions Policy Review (Top-Down) Methodology Definitions Policy Types Policies with Different Goals Industry Best Practice Standards Components that Support the Security Policy Policy Contents When Critiquing a Policy Technical (Bottom-Up) Methodology Review Vulnerability Tools of the Trade Vulnerability Scanners Nessus SAINT ? Sample Report Tool: Retina Qualys Guard http://www.qualys.com/products/overview/ Tool: LANguard Microsoft Baseline Analyzer MBSA Scan Report Dealing with Assessment Results Patch Management Options Review Output Analysis and Reports Overview Staying Abreast: Security Alerts Vulnerability Research Sites Nessus SAINT SAINT Reports GFI Languard GFI Reports MBSA MBSA Reports Review Reconnaissance, Enumeration & Scanning Reconnaissance Overview Step One in the Hacking ?Life-Cycle? What Information is Gathered by the Hacker? Passive vs. Active Reconnaissance Footprinting Defined Social Access Social Engineering Techniques Social Networking Sites People Search Engines Internet Archive: The WayBack Machine Footprinting Tools Overview Maltego GUI Johnny.Ihackstuff.com Google (cont.) Domain Name Registration WHOIS Output DNS Databases Using Nslookup Traceroute Operation Web Server Info Tool: Netcraft Introduction to Port Scanning Which Services use Which Ports? Port Scan Tips Port Scans Shou
Learn how to lead and manage effective change by aligning people through emotional engagement.