2439 Courses delivered Online

Duration 4 Days 24 CPD hours This course is intended for This course is designed primarily for network and software engineers who are interested in learning about automation and programmability and hold the following job roles: Network administrators Solutions designers System installers System integrators System administrators Overview After completing this course, you should be able to: Explain the transactional service activation and how it relates to business requirements Explain how Cisco NSO communicates with network devices Understand the NETCONF protocol and be able to read and write simple YANG models Understand the difference between devices that are fully NETCONF capable and those that are less or not NETCONF capable Understand the support for candidate configuration and confirmed commit support Use logs to troubleshoot the Cisco NSO deployment and check NSO communication with network devices Explain the YANG service model structure Design a real-world usable service Explain the mapping logic of service parameters to device models and consequently to device configurations Describe the use of different integration options and APIs Explain how to implement action with use of config-templates in NSO package Explain the use of Reactive FASTMAP in for manipulating and implementing advanced NFV components Describe the use of feature components and function packs Define and explain the ETSI MANO principles and solution Work with the alarm console, and understand the NSO alarm structure and how it conforms to modern network operations procedures Describe Cisco NSO 5.3 new features and changes in NSO The NSO Essentials for Programmers and Network Architects (NSO201) v4.1 course introduces you to Cisco Network Services Orchestrator (NSO). You will learn to install Cisco NSO and use it to manage devices and create services based on YANG templates with XPath. This course provides an overview of NSO as a network automation solution as well as introducing you to NETCONF, YANG, and XPath. You will learn about managing devices and creating device templates, service management and service package creation, network element drivers, interfacing with other systems using APIs, configuring and troubleshooting system settings, managing alarms and reporting, configuring NSO for scalability and performance, and capabilities that can be added to Cisco NSO. Course Outline Introducing Service Orchestration with Cisco NSO Exploring Cisco NSO Architecture Orchestrating Network Solutions Describing Cisco NSO Operation Installing Cisco NSO Exploring the Advantages of NETCONF Managing Devices Using the Device Manager Creating YANG Models Using Services Implementing Services with Model-to-Model Mapping Designing Services in Cisco NSO Managing the Service Lifecycle Programming with Python in Cisco NSO Configuring and Troubleshooting System Settings Discovering Cisco NSO Northbound APIs Managing Alarms and Reporting Configuring Cisco NSO for Scalability and Performance Describing Cisco NSO VNF Manager and Function Packs

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Network Video Engineer Voice/UC/Collaboration/Communications Engineer Collaboration Tools Engineer Collaboration Sales/Systems Engineer Overview Implement and Configure Cisco Endpoints Implement and Configure Cisco Unified Communications Manager for Video Endpoints Implement and Configure Cisco IMP for Jabber Implement and Configure Cisco Expressway Implement and Configure Cisco Video Communications Server (VCS) Control Implement and Configure Cisco Video Communications Server (VCS) Expressway Implement and Configure connectivity between a Cisco VCS and Cisco UCM Implement and Configure a Cisco Conductor Implement, Configure, and Operate Cisco TelePresence Management Suite (TMS) and provision devices using Cisco TMS Provisioning Extension (TMSPE) Implement and Configure Cisco Meeting Server This one of kind Cisco Collaboration in-depth course takes student from initial endpoint configuration to a full solution deployment using all of the Cisco Collaboration Components. Students will have extensive labs in which they will configure and troubleshoot a full Cisco Telepresence Deployment. Participants will gain in-depth practical knowledge with exercises on installing, configuring, maintaining and troubleshooting of all Cisco Telepresence Components.The software applications that are covered in this course include:Cisco Unified Communications Manager (CUCM)Cisco Unified Communications Manager IM and PresenceCisco ExpresswayCisco Video Communication Server (VCS)Cisco ConductorCisco Telepresence Server (TS)Cisco Meeting Server (CMS)Cisco Telepresence Management Suite (TMS)Cisco TMS Extensions Understanding Cisco TelePresence Endpoints Cisco TelePresence Endpoint Solutions Overview Cisco DX Series Endpoint Characteristics Cisco TelePresence TC Software-Based Endpoint Characteristics Cisco TelePresence EX60 and EX90 Cisco TelePresence MX Series Cisco TelePresence SX Series Endpoints Cisco TelePresence Room Kits Cisco Intelligent Proximity Cisco TelePresence TC Software-Based Endpoint Peripherals Cisco TelePresence TC Software-Based Endpoint Deployments Cisco TelePresence Integrator C Series-Based Endpoints Cisco Jabber Video for TelePresence Characteristics Cisco Jabber Understanding the Cisco Video Network Network Overview H323 Overview SIP Overview VCS vs Unified Communications Manager Internetworking QOS Overview Implementing and Configuring Unified Communication Manager Unified Communications Manager Initial Settings Service Activation Enterprise and Service Parameters SIP Domains Configure IMP for Jabber Configure Jabber Settings Registering Endpoints Verifying Network Registration Cisco VCS / Expressway Overview and Configuration Configuring Initial VCS Setting Configuring Authentication Registration Conflict Policy Registration Restriction Policy Local Zone Components Membership Rules Transforms Purpose of Zones Search Priority Neighbor Zones Creating Neighbor Zones Need for Traversal Zones H.460 and Assent Protocols Traversal Zone Configuration Domain Name System Dialing E.164 Number Mapping Bandwidth Management Pipes Subzones and Zones Subzone Call Failure Call Processing Order Certificates Certificate Installation Clustering and the Cisco VCS Clustering Configuration Collecting Information Log Files Search History Connecting VCS-C to CUCM Connect VCS-C to VCS-E Connecting CUCM to VCS-C Understanding the Cisco TelePresence Conductor What is Conductor? Conductor ? How it works Installing Cisco Conductor Configuring Conductor Network Settings Configuring Conductor for a CUCM Configuration MCU Configuration Telepresence Server Telepresence Conductor Server Configuration Configuring TelePresence Conductor for ad hoc conferences Configuring TelePresence Conductor for rendezvous conferences Configuring Unified CM Configuring general settings on Unified CM Locations in Unified CM Unified CM trusts TelePresence Conductor's server certificate SIP trunk security profile Configuring Unified CM for rendezvous conferences Sip Trunk Configuration Conference Bridge Configuration MRG and MRGL Configuration Unified CM normalization scripts Configuring Unified CM for ad hoc conferences Sip Trunk Configuration Route pattern to match the SIP Trunk Configuration Unified CM normalization scripts Configuring the Cisco VCS with TelePresence Conductor Designing a Dial Plan MCU Configuration Telepresence Server Configuring the Cisco VCS Telepresence Conductor Server Configuration Backing Up Conductor Troubleshooting Conductor Overview of Cisco Telepresence Management Server (TMS) Windows Server Installation SQL Server Installation Server Pre-requisites and configuration Installing TMS Installing TMS Provisioning Extensions Initial Configuration Endpoint Configuration Adding Systems to TMS Configuration Templates Setting Configuration VCS Configuration for TMS Direct Endpoint Management VCS/TMS CUCM Configuration for TMS Direct Endpoint Management?CUCM Phonebooks & Phonebook Sources Conference Creation Advanced Conference Settings Booking & Scheduling Participant Types Methods Conference Monitoring Dial Plans, Configuration Templates Scheduler/Smart Scheduler Managing and Troubleshooting Cisco TMS Using the Logs Cisco TMS Ticketing System Troubleshooting VCS Registrations Troubleshooting CUCM Registrations System Maintenance Configuring Cisco Meeting Server (formerly Acano) Setting up CMS Installing Certificates Configuring CUCM with CMS Provision the RTC Client Configuring Meeting Spaces Additional course details: Nexus Humans Advanced TP-CT - Implementing and Configuring Cisco TelePresence Video Suite training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Advanced TP-CT - Implementing and Configuring Cisco TelePresence Video Suite course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours Overview SDWAN Review Advanced Template Design and Troubleshooting Advanced Security Policies on vEdge and IOS-XE Platforms Advanced Local Policies on vEdge and IOS-XE Platforms Advanced Central Policies on vEdge and IOS-XE Platforms Advanced Troubleshooting of Policies on vEdge and IOS-XE Platforms In this Advanced Lab focused SDWAN Course, Students willExplore and Troubleshoot the initials environmentLearn Advanced Techniques to Deploy Templates with the theme of reusabilityDeploy and Troubleshoot Transport BridgingDeploy and Troubleshoot Routing including OSPF, BGP, EIGRPDeploy and Troubleshoot Multicast RoutingDesign, Configure, and Troubleshoot Advanced Security PoliciesDesign, Configure, and Troubleshoot Local PoliciesDesign, Configure, and Troubleshoot Application Aware RoutingDesign, Configure, and Troubleshoot Quality of ServiceDesign, Configure, and Troubleshoot Central Policies Including Hub Spoke, Full Mesh and Custom TopologiesDesign, Configure, and Troubleshoot Central Policies Including Service ChainingDesign, Configure, and Troubleshoot Central Policies Including Traffic Rules & CFLOW Cisco SD-WAN Overview Dashboard SD-WAN Architecture SD-WAN WAN Edges SD-WAN Controllers SD-WAN Fabric SD-WAN Advanced Settings Advanced Controller Settings Overlay and vEdge Recommended Settings Forward Error Correction (FEC) Packet Duplication System IP Design LTE Operation SD-WAN High Availability Controller High Availability Controller Scalability Active vManage, Backup Inactive vManage Clustering vManages Disaster Recovery SD-WAN Templates Template Overview Future Templates Device template using Future Templates Device template using CLI Templates Designing templates for Reusability Attaching Devices to Templates Bridging Transparent Bridging Bridging Template Configuration cEdge Bridging Template Configuration vEdge Bridging Template Configuration Monitoring Bridging Routing Protocols Static Routes Dynamic Routing Protocols Multicast Multicast Terms Requirements vEdge Multicast Support cEdge Multicast Support Multicast RPs Multicast Replicators PIM IGMP Network Optimization Optimization Overview TCP Optimization vEdge Optimization Requirements vEdge Optimization Implementation cEdge (IOS-XE) Optimization Requirements cEdge (IOS-XE) Optimization Implementation AppNAV Per Tunnel QoS Direct Internet Access (DIA) Overview SD-WAN Direct Internet Access (DIA) SD-WAN DIA Requirements SD-WAN Direct Internet Access Use Cases SD-WAN Direct Internet Access Design Components SD-WAN Direct Internet Access Design Considerations SD-WAN Direct Internet Access Failover Scenarios Cisco SD-WAN Direct Internet Access Monitoring Unified Communications Voice Integration in SD-WAN Voice Feature Templates Voice Policies IOS-XE UC Device Template SD-WAN Security Policy Authentication/Encryption/Integrity Firewall IPS (Snort) URL Filtering Web Layer Security Pairwise IPsec Keys SD-WAN Local Policy Policy Configuration Overview Policy Framework-Localized Policies Local Control Policy Local Control (Route) Policy Localized Control Policy Configuration Local Data Policy Configure Localized Data Policy for IPv4 SD-WAN Central Policy Policy Creation and Management Guidelines Centralized Data Policies Application Aware Routing Service Chaining Traffic Flow Monitoring with Cflowd Policy Construction Platform Support and Scalability SDWAN Migration Sequence of Migration Migration Planning DC/Hub Site Migration Branch/Spoke Site Migration Additional course details: Nexus Humans ADV-SDWAN-CT - Advanced Cisco SD-WAN Routing, Templates, Policy Configure, and Tshoot training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ADV-SDWAN-CT - Advanced Cisco SD-WAN Routing, Templates, Policy Configure, and Tshoot course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for System installers System integrators System administrators Network administrators Overview After taking this course, you should be able to: Describe the Cisco SD-Branch solution and its architecture Explain the hardware components of the Cisco ENCS 5400 and Cisco Catalyst 8200 Series Edge Universal Customer Premises Equipment (uCPE) Install and access the Cisco Enterprise NFVIS on Cisco ENCS 5400 Understand the VNF Lifecycle management and its deployment Identify Cisco Enterprise NFVIS Security considerations Explain the Cisco SD-WAN solution and its components Describe the Cisco ENCS orchestrations systems and Representational State Transfer (REST) APIs Deploy the Cisco ENCS using orchestrators Monitor and troubleshoot Cisco ENFV components using Cisco vManage The Implementing Cisco Enterprise SD-Branch (ENSDBI) v1.0 course is designed to teach you to understand the Cisco© Software-Defined (SD)-Branch architecture and Cisco Enterprise Network Functions Virtualization (ENFV) solution. Through a series of in-person or e-learning lectures and labs, you will learn about the supported hardware platforms with a focus on the components, installation, and upgraded workflows of the Cisco Enterprise Network Compute System (ENCS) 5400 series. Additionally, this course will help you build your skills on Virtual Network Functions (VNF) deployment and orchestration solutions on Cisco ENCS. Course Outline Introducing Cisco SD-Branch Architecture and Cisco ENFV Solution Preparing Cisco ENCS Device for Deployment Deploying VNFs on Cisco ENCS Working with Cisco ENCS Orchestration Monitoring and Managing Cisco ENFV Components Additional course details: Nexus Humans Cisco Implementing Cisco Enterprise SD-Branch v1.0 (ENSDBI) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Cisco Enterprise SD-Branch v1.0 (ENSDBI) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Security engineer Network engineer Network designer Network administrator Systems engineer Consulting systems engineer Technical solutions architect Network manager Cisco integrators and partners Overview After taking this course, you should be able to: Describe information security concepts and strategies within the network Describe common TCP/IP, network application, and endpoint attacks Describe how various network security technologies work together to guard against attacks Implement access control on Cisco ASA appliance and Cisco Firepower Next-Generation Firewall Describe and implement basic email content security features and functions provided by Cisco Email Security Appliance Describe and implement web content security features and functions provided by Cisco Web Security Appliance Describe Cisco Umbrella security capabilities, deployment models, policy management, and Investigate console Introduce VPNs and describe cryptography solutions and algorithms Describe Cisco secure site-to-site connectivity solutions and explain how to deploy Cisco Internetwork Operating System (Cisco IOS) Virtual Tunnel Interface (VTI)-based point-to-point IPsec VPNs, and point-to-point IPsec VPN on the Cisco ASA and Cisco Firepower Next-Generation Firewall (NGFW) Describe and deploy Cisco secure remote access connectivity solutions and describe how to configure 802.1X and Extensible Authentication Protocol (EAP) authentication Provide basic understanding of endpoint security and describe Advanced Malware Protection (AMP) for Endpoints architecture and basic features Examine various defenses on Cisco devices that protect the control and management plane Configure and verify Cisco IOS software Layer 2 and Layer 3 data plane controls Describe Cisco Stealthwatch Enterprise and Stealthwatch Cloud solutions Describe basics of cloud computing and common cloud attacks and how to secure cloud environment The Implementing and Operating Cisco Security Core Technologies (SCOR) v1.0 course helps you prepare for the Cisco© CCNP© Security and CCIE© Security certifications and for senior-level security roles. In this course, you will master the skills and technologies you need to implement core Cisco security solutions to provide advanced threat protection against cybersecurity attacks. You will learn security for networks, cloud and content, endpoint protection, secure network access, visibility, and enforcements. You will get extensive hands-on experience deploying Cisco Firepower© Next-Generation Firewall and Cisco Adaptive Security Appliance (ASA) Firewall; configuring access control policies, mail policies, and 802.1X Authentication; and more. You will get introductory practice on Cisco Stealthwatch© Enterprise and Cisco Stealthwatch Cloud threat detection features. This course, including the self-paced material, helps prepare you to take the exam, Implementing and Operating Cisco Security Core Technologies (350-701 SCOR), which leads to the new CCNP Security, CCIE Security, and the Cisco Certified Specialist - Security Core certifications. Describing Information Security Concepts* Information Security Overview Assets, Vulnerabilities, and Countermeasures Managing Risk Vulnerability Assessment Understanding Common Vulnerability Scoring System (CVSS) Describing Common TCP/IP Attacks* Legacy TCP/IP Vulnerabilities IP Vulnerabilities Internet Control Message Protocol (ICMP) Vulnerabilities TCP Vulnerabilities User Datagram Protocol (UDP) Vulnerabilities Attack Surface and Attack Vectors Reconnaissance Attacks Access Attacks Man-in-the-Middle Attacks Denial of Service and Distributed Denial of Service Attacks Reflection and Amplification Attacks Spoofing Attacks Dynamic Host Configuration Protocol (DHCP) Attacks Describing Common Network Application Attacks* Password Attacks Domain Name System (DNS)-Based Attacks DNS Tunneling Web-Based Attacks HTTP 302 Cushioning Command Injections SQL Injections Cross-Site Scripting and Request Forgery Email-Based Attacks Describing Common Endpoint Attacks* Buffer Overflow Malware Reconnaissance Attack Gaining Access and Control Gaining Access via Social Engineering Gaining Access via Web-Based Attacks Exploit Kits and Rootkits Privilege Escalation Post-Exploitation Phase Angler Exploit Kit Describing Network Security Technologies Defense-in-Depth Strategy Defending Across the Attack Continuum Network Segmentation and Virtualization Overview Stateful Firewall Overview Security Intelligence Overview Threat Information Standardization Network-Based Malware Protection Overview Intrusion Prevention System (IPS) Overview Next Generation Firewall Overview Email Content Security Overview Web Content Security Overview Threat Analytic Systems Overview DNS Security Overview Authentication, Authorization, and Accounting Overview Identity and Access Management Overview Virtual Private Network Technology Overview Network Security Device Form Factors Overview Deploying Cisco ASA Firewall Cisco ASA Deployment Types Cisco ASA Interface Security Levels Cisco ASA Objects and Object Groups Network Address Translation Cisco ASA Interface Access Control Lists (ACLs) Cisco ASA Global ACLs Cisco ASA Advanced Access Policies Cisco ASA High Availability Overview Deploying Cisco Firepower Next-Generation Firewall Cisco Firepower NGFW Deployments Cisco Firepower NGFW Packet Processing and Policies Cisco Firepower NGFW Objects Cisco Firepower NGFW Network Address Translation (NAT) Cisco Firepower NGFW Prefilter Policies Cisco Firepower NGFW Access Control Policies Cisco Firepower NGFW Security Intelligence Cisco Firepower NGFW Discovery Policies Cisco Firepower NGFW IPS Policies Cisco Firepower NGFW Malware and File Policies Deploying Email Content Security Cisco Email Content Security Overview Simple Mail Transfer Protocol (SMTP) Overview Email Pipeline Overview Public and Private Listeners Host Access Table Overview Recipient Access Table Overview Mail Policies Overview Protection Against Spam and Graymail Anti-virus and Anti-malware Protection Outbreak Filters Content Filters Data Loss Prevention Email Encryption Deploying Web Content Security Cisco Web Security Appliance (WSA) Overview Deployment Options Network Users Authentication Secure HTTP (HTTPS) Traffic Decryption Access Policies and Identification Profiles Acceptable Use Controls Settings Anti-Malware Protection Deploying Cisco Umbrella* Cisco Umbrella Architecture Deploying Cisco Umbrella Cisco Umbrella Roaming Client Managing Cisco Umbrella Cisco Umbrella Investigate Overview and Concepts Explaining VPN Technologies and Cryptography VPN Definition VPN Types Secure Communication and Cryptographic Services Keys in Cryptography Public Key Infrastructure Introducing Cisco Secure Site-to-Site VPN Solutions Site-to-Site VPN Topologies IPsec VPN Overview IPsec Static Crypto Maps IPsec Static Virtual Tunnel Interface Dynamic Multipoint VPN Cisco IOS FlexVPN Deploying Cisco IOS VTI-Based Point-to-Point IPsec VPNs Cisco IOS VTIs Static VTI Point-to-Point IPsec Internet Key Exchange (IKE) v2 VPN Configuration Deploying Point-to-Point IPsec VPNs on the Cisco ASA and Cisco Firepower NGFW Point-to-Point VPNs on the Cisco ASA and Cisco Firepower NGFW Cisco ASA Point-to-Point VPN Configuration Cisco Firepower NGFW Point-to-Point VPN Configuration Introducing Cisco Secure Remote Access VPN Solutions Remote Access VPN Components Remote Access VPN Technologies Secure Sockets Layer (SSL) Overview Deploying Remote Access SSL VPNs on the Cisco ASA and Cisco Firepower NGFW Remote Access Configuration Concepts Connection Profiles Group Policies Cisco ASA Remote Access VPN Configuration Cisco Firepower NGFW Remote Access VPN Configuration Explaining Cisco Secure Network Access Solutions Cisco Secure Network Access Cisco Secure Network Access Components AAA Role in Cisco Secure Network Access Solution Cisco Identity Services Engine Cisco TrustSec Describing 802.1X Authentication 802.1X and Extensible Authentication Protocol (EAP) EAP Methods Role of Remote Authentication Dial-in User Service (RADIUS) in 802.1X Communications RADIUS Change of Authorization Configuring 802.1X Authentication Cisco Catalyst© Switch 802.1X Configuration Cisco Wireless LAN Controller (WLC) 802.1X Configuration Cisco Identity Services Engine (ISE) 802.1X Configuration Supplicant 802.1x Configuration Cisco Central Web Authentication Describing Endpoint Security Technologies* Host-Based Personal Firewall Host-Based Anti-Virus Host-Based Intrusion Prevention System Application Whitelists and Blacklists Host-Based Malware Protection Sandboxing Overview File Integrity Checking Deploying Cisco Advanced Malware Protection (AMP) for Endpoints* Cisco AMP for Endpoints Architecture Cisco AMP for Endpoints Engines Retrospective Security with Cisco AMP Cisco AMP Device and File Trajectory Managing Cisco AMP for Endpoints Introducing Network Infrastructure Protection* Identifying Network Device Planes Control Plane Security Controls Management Plane Security Controls Network Telemetry Layer 2 Data Plane Security Controls Layer 3 Data Plane Security Controls Deploying Control Plane Security Controls* Infrastructure ACLs Control Plane Policing Control Plane Protection Routing Protocol Security Deploying Layer 2 Data Plane Security Controls* Overview of Layer 2 Data Plane Security Controls Virtual LAN (VLAN)-Based Attacks Mitigation Sp

Duration 5 Days 30 CPD hours This course is intended for Network designers Network administrators Network engineers Systems engineers Data center engineers Consulting systems engineers Technical solutions architects Field engineers Cisco integrators and partners Server administrator Network manager Overview After taking this course, you should be able to: Implement routing and switching protocols in Data Center environment Implement overlay networks in data center Introduce high-level Cisco Application Centric Infrastructure (Cisco ACI™) concepts and Cisco Virtual Machine manager (VMM) domain integration Describe Cisco Cloud Service and deployment models Implement Fibre Channel fabric Implement Fibre Channel over Ethernet (FCoE) unified fabric Implement security features in data center Implement software management and infrastructure monitoring Implement Cisco UCS Fabric Interconnect and Server abstraction Implement SAN connectivity for Cisco Unified Computing System™ (Cisco UCS) Describe Cisco HyperFlex™ infrastructure concepts and benefits Implement Cisco automation and scripting tools in data center Evaluate automation and orchestration technologies The Implementing and Operating Cisco Data Center Core Technologies (DCCOR) v1.2 course helps you prepare for the Cisco CCNP Data Center and CCIE Data Center certifications for advanced-level data center roles. In this course, you will master the skills and technologies you need to implement data center compute, LAN and SAN infrastructure. You will also learn the essentials of automation and security in data centers. You will gain hands-on experience deploying, securing, operating, and maintaining Cisco data center infrastructure including: Cisco MDS Switches and Cisco Nexus Switches; Cisco Unified Computing System (Cisco UCS) B-Series Blade Servers, and Cisco UCS C-Series Rack Servers. This course also earns you 64 Continuing Education (CE) credits towards recertification. This course, including the self-paced material prepares you to take the exam: 350-601 Implementing Cisco Data Center Core Technologies (DCCOR) This course will help you: Gain experience implementing, securing and automating network, compute, and storage infrastructure Gain knowledge and skills through Cisco?s unique combination of lessons and hands-on practice using enterprise-grade Cisco learning technologies, data center equipment, and software Qualify for professional and expert-level job roles in the high-demand area of enterprise-class data center environments Earn 64 CE credits toward recertification This course will help you prepare to take the 350-601 DCCOR exam. This exam tests your knowledge of implementing core data center technologies including network, compute, storage network, automation, and security. After you pass 350-601 DCCOR: You earn the Cisco Certified Specialist - Data Center Core certification and you satisfy the core requirement for these certifications: CCNP Data Center CCIE Data Center Implementing Data Center Switching Protocols* Spanning Tree Protocol Port Channels Overview Implementing First-Hop Redundancy Protocols* Hot Standby Router Protocol (HSRP) Overview Virtual Router Redundancy Protocol (VRRP) Overview Implementing Routing in Data Center* Open Shortest Path First (OSPF) v2 and Open Settlement Protocol (OSP) v3 Border Gateway Protocol Implementing Multicast in Data Center* IP Multicast in Data Center Networks Internet Group Management Protocol (IGMP) and Multicast Listener Discovery (MLD) Implementing Data Center Overlay Protocols Cisco Overlay Transport Virtualization Virtual Extensible LAN Implementing Network Infrastructure Security* User Accounts and Role Based Access Control (RBAC) Authentication, Authorization, and Accounting (AAA) and SSH on Cisco NX-OS Describing Cisco Application-Centric Infrastructure Cisco ACI Overview, Initialization, and Discovery Cisco ACI Management Describing Cisco ACI Building Blocks and VMM Domain Integration Tenant-Based Components Cisco ACI Endpoints and Endpoint Groups (EPG) Describing Packet Flow in Data Center Network* Data Center Traffic Flows Packet Flow in Cisco Nexus Switches Describing Cisco Cloud Service and Deployment Models Cloud Architectures Cloud Deployment Models Describing Data Center Network Infrastructure Management, Maintenance, and Operations* Time Synchronization Network Configuration Management Explaining Cisco Network Assurance Concepts* Need for Network Assurance Cisco Streaming Telemetry Overview Implementing Fibre Channel Fabric Fibre Channel Basics Virtual Storage Area Network (VSAN) Overview Implementing Storage Infrastructure Services Distributed Device Aliases Zoning Implementing FCoE Unified Fabric Fibre Channel over Ethernet Describing FCoE Implementing Storage Infrastructure Security* User Accounts and RBAC Authentication, Authorization, and Accounting Describing Data Center Storage Infrastructure Maintenance and Operations* Time Synchronization Software Installation and Upgrade Describing Cisco UCS Server Form Factors* Cisco UCS B-Series Blade Servers Cisco UCS C-Series Rack Servers Implementing Cisco Unified Computing Network Connectivity Cisco UCS Fabric Interconnect Cisco UCS B-Series Connectivity Implementing Cisco Unified Computing Server Abstraction Identity Abstraction Service Profile Templates Implementing Cisco Unified Computing SAN Connectivity iSCSI Overview Fibre Channel Overview Implementing Unified Computing Security User Accounts and RBAC Options for Authentication Introducing Cisco HyperFlex Systems* Hyper converged and Integrated Systems Overview Cisco HyperFlex Solution Describing Data Center Unified Computing Management, Maintenance, and Operations* Compute Configuration Management Software Updates Implementing Cisco Data Center Automation and Scripting Tools* Cisco NX-OS

Duration 5 Days 30 CPD hours This course is intended for Channel Partner/Reseller Customer Employee Overview Upon completing this course, the learner will be able to meet these overall objectives: These are the ones listed in the Objectives Table I put together: Identify the basic components and operations of the Unified CCE solution. Use the available UCCE tools to complete a basic UCCE system installation. Discuss the installation and configuration steps required to support agent functionality in a UCCE deployment. Install a basic CCE VXML Solution. Install, configure and run a CCE Outbound Option Campaign. Describe how to support CCE. Deploying Cisco Unified Contact Center Enterprise (DUCCE) v2.0 is a 5-day instructor-led course presented by training partners. The course allows learners to deploy the Unified CCE v10.0 solution including installation, deploying HA and using troubleshooting tools to identify issues with inbound and outbound Contact Center functionality. This course is intended for those installing the Unified CCE solution, or those providing Level 3 solution support. This course also serves as a foundation for the two corresponding UCCE Administration courses, but is not a prerequisite. Students will learn enough about CCE scripting in this course to ensure system functionality only. A separate course exists for advanced scripting. Course Outline Module 1: Cisco Unified Contact Center Enterprise v10 Foundations Module 2: Preparing UCCE for Basic IVR Scripting Module 3: Preparing UCCE for Basic Agent Functionality Module 4: Installing and Configuring CCE VXML Solution Module 5: Installing CCE Outbound Option Module 6: Supporting CCE

Duration 5 Days 30 CPD hours This course is intended for This course is intended primarily for network administrators, network engineers, network managers and systems engineers who would like to implement MPLS and MPLS Traffic Engineering. This course is also intended for network designers and project managers. Overview After completing this course the student should be able to: Describe the features of MPLS Describe how MPLS labels are assigned and distributed Configure and troubleshoot frame-mode MPLS on Cisco IOS platforms Describe the MPLS peer-to-peer architecture and explain the routing and packet-forwarding model in this architecture Configure, monitor, and troubleshoot VPN operations Describe how the MPLS VPN model can be used to implement managed services and Internet access Describe the various Internet access implementations that are available and the benefits and drawbacks of each model Describe the tasks and commands that are necessary to implement MPLS TE This course is designed to help students prepare for MPLS exam. This update to the course reflects the most-recent developments in network design and technologies, using real-world scenarios to help reinforce the learning of key objectives. MPLS Concepts Introducing Basic MPLS Concepts Introducing MPLS Labels and Label Stack Identifying MPLS Applications Label Assignmenet and Distribution Discovering LDP Neighbors Introducing Typical Label Distribution in Frame-Mode MPLS Introducing Convergence in Frame-Mode MPLS Frame-Mode MPLS Implementation on Cisco IOS Platforms Introducing CEF Switching Configuring Frame-Mode MPLS on Cisco IOS Platforms Monitoring Frame-Mode MPLS on Cisco IOS Platforms Troubleshooting Frame-Mode MPLS on Cisco IOS Platforms MPLS Virtual Private Network Technology Introducing Virtual Private Networks Introducing MPLS VPN Architecture Introducing the MPLS VPN Routing Model Forwarding MPLS VPN Packets MPLS VPN Implementation MPLS VPN Implementation Configuring an MP-BGP Session Between PE Routers Configuring VRF Tables Configuring Small-Scale Routing Protocols Between PE and CE Routers Monitoring MPLS VPN Operations Configuring OSPF as the Routing Protocol Between PE and CE Routers Configuring BGP as the Routing Protocol Between PE and CE Routers Troubleshooting MPLS VPNs Complex MPLS VPNs Introducing Overlapping VPNs Introducing Central Services VPNs Introducing the Managed CE Routers Service Internet Access and MPLS VPNs Combining Internet Access with MPLS VPNs Implementing Internet Access in the MPLS VPN Environment MPLS Traffic Engineering Overview Introducing MPLS Traffic Engineering Components MPLS Traffic Engineering Operations Configuring MPLS Traffic Engineering on Cisco IOS Platforms Monitoring Basic MPLS TE on Cisco IOS Platforms

Duration 3 Days 18 CPD hours This course is intended for Deployment engineer Sales engineer Overview After taking this course, you should be able to: Describe the components, protocols, and call flow of Cisco Packaged Contact Center Enterprise (PCCE) by referencing the discovery platform to prepare for further scripting and configuration activities. Run the CCE Bulk Import utility using the CCE Web Administration tool to develop a base line CCE configuration. Configure an advanced VoiceXML (VXML) application implementing DB lookup functionality and digit collection using Call Studio and CCE Scripting tools; present call data collected from the caller to the Agent desktop. Provision CCE to support Cisco Unified Communications Manager (CUCM) calls to the Contact Center using CUCM and CCE configuration tools. This functionality enables CCE Route Requests from CUCM to support contacts initiated from a CUCM managed device (Gateways, Phones, Line Side Interactive Voice Response [IVR] Ports). This functionality can also enable non-Contact Center calls and calls handled by Agents, whether existing or new. Access and deploy custom gadgets to the Finesse desktop using the CCE Web Administration tool to further enhance functionality of the Finesse Agent Desktop. Successfully deploy Mobile Agent in a CCE Environment. Successfully deploy Post Call Survey in a CCE Environment. The Administering Advanced Cisco Contact Center Enterprise (CCEAA) v1.0 course teaches you how to execute advanced administration tasks associated with the Cisco Contact Center Enterprise (CCE) solution. PCCE Review Review PCCE Architecture and Components Review PCCE Protocols Introducing Bulk Import Tools Use the PCCE Bulk Import Tool Use Bulk Import Templates Configuring Advanced Scripting and CCE Data Exchange Design for Advanced Scripting CCE Data Exchange Cisco Unified Communications Manager Initiated Call Flows Understand Transfer Types and Cisco Unified Custom Voice Portal (CVP) Call Flow Models Describe Subsequent Transfers Using Gadgets to Customize the Finesse Desktop Obtain Finesse Custom Gadgets Deploy Finesse Custom Gadgets Implementing Mobile Agent Examine Mobile Agent Functionality Identify Mobile Agent Architecture and Components Implementing Post Call Survey Examine Post Call Survey Functionality Configure Post Call Survey Lab practice Review Discovery Navigate CCE Discovery Architecture and Components Import Bulk Data Create a VXML Application Using Call Studio Configure Precision Queues Create a CCE Routing Script Customize the Finesse Desktop Test Your Call Flow Configure Cisco Unifi

Duration 2 Days 12 CPD hours This course is intended for Account manager Deployment engineer Deployment project manager Sales engineer Overview After taking this course, you should be able to: Describe CCE flows and processes required to support and troubleshoot the PCCE deployment Introduce the many diagnostic tools available to the engineer responsible for troubleshooting a PCCE environment Apply troubleshooting tools and techniques to address issues with CCE Certificates, Cisco Finesse, and PCCE Deployment The Troubleshooting Cisco Contact Center Enterprise (CCET) v1.0 course is focused on Day 2 support of a Packaged Contact Center Enterprise (PCCE) deployment by Tier 3 support personnel. Cisco© PCCE provides an enterprise-class contact center in a prepackaged deployment model that offers simplified deployment, operation, and maintenance. You will learn to identify the processes and tools used to diagnose common deployment issues so that support personnel can select optimal methods to resolve those issues CCE Flows and Process Review Troubleshooting and Support Methodology PCCE Component Review PCCE Call Flow Review CCE Diagnostic Tools Diagnostic Framework Suite Run Analysis Manager Run Unified System Command-Line Interface (CLI) Troubleshooting CCE Troubleshoot Certificates Troubleshoot Cisco Finesse Troubleshoot a PCCE Deployment Additional course details: Nexus Humans Cisco Troubleshooting Cisco Contact Center Enterprise v1.0 (CCET) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Troubleshooting Cisco Contact Center Enterprise v1.0 (CCET) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.