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Aligned with the AIGP certification program, AI Governance Professional Training is for professionals tasked with implementing AI governance and risk management in their organizations. It provides baseline knowledge and strategies for responding to complex risks associated with the evolving AI landscape. This training meets the rapidly growing need for professionals who can develop, integrate and deploy trustworthy AI systems in line with emerging laws and policies. About This Course This training teaches critical artificial intelligence governance concepts that are also integral to the AIGP certification exam. While not purely a 'test prep' course, this training is appropriate for professionals who plan to certify, as well as for those who want to deepen their AI governance knowledge. Both the training and the exam are based on the same body of knowledge.   Module 1: Foundations of artificial intelligence Defines AI and machine learning, presents an overview of the different types of AI systems and their use cases, and positions AI models in the broader socio-cultural context. Module 2: AI impacts on people and responsible AI principles Outlines the core risks and harms posed by AI systems, the characteristics of trustworthy AI systems, and the principles essential to responsible and ethical AI. Module 3: AI development life cycle Describes the AI development life cycle and the broad context in which AI risks are managed. Module 4: Implementing responsible AI governance and risk management Explains how major AI stakeholders collaborate in a layered approach to manage AI risks while acknowledging AI systems' potential societal benefits. Module 5: Implementing AI projects and systems Outlines mapping, planning and scoping AI projects, testing and validating AI systems during development, and managing and monitoring AI systems after deployment. Module 6: Current laws that apply to AI systems Surveys the existing laws that govern the use of AI, outlines key GDPR intersections, and provides awareness of liability reform. Module 7: Existing and emerging AI laws and standards Describes global AI-specific laws and the major frameworks and standards that exemplify how AI systems can be responsibly governed. Module 8: Ongoing AI issues and concerns Presents current discussions and ideas about AI governance, including awareness of legal issues, user concerns, and AI auditing and accountability issues. Accreditation The associated exam is accredited by the IAPP under its ANSI Accreditation Who Should Attend? Any professionals tasked with developing AI governance and risk management in their operations, and anyone pursuing IAPP Artificial Intelligence Governance Professional certification. Prerequisites A general understanding of AI, Corporate Governance, and Business value would be of benefit to participants. Assessment As with all IAPP exams, the AIGP is a 90 question, multiple choice exam to be completed within 150 minutes. Exams are hosted by Pearsonvue and can be taken either remotely, or via any one of hundreds of exam venues globally. A passing score is achieved at 70% Our Guarantee We are an approved IAPP training provider Exam pass guarantee, or retrain until you do, for free What's Included? Participant Guide Study Guide Practice Exam Exam voucher Breakfast, lunch, coffees and snacks (Classroom courses only) Certification Logo

The success in 11+ Maths Exams is highly dependent on accuracy and time management. Many students do not complete the maths paper due to poor calculation speed and leave many questions unattempted resulting in low 11+ scores.

Getting Started The QUALIFI Level 4 Diploma in Innovation and Future Foresight aims to provide learners with an understanding of the relationship between innovation and change and their role in developing and growing organisations. Learners will develop practical skills for a career in managing change and leading innovation. Key Benefits Understand and apply the principles of innovation and growth in organisations. To acquire and work with an innovative mindset and apply the principles of research and testing creative ideas. Develop and test innovative business cases; creativity and set innovation in action. To understand the future foresight and apply its methods to develop organisations and manage change. Understand the relationship between innovation, information technology and future foresight. Key Highlights Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our QUALIFI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The QUALIFI 4 Diploma in Innovation and Future Foresight can open many career pathways including, but not limited to: Foresight and Innovation Advisor, with an estimated average salary of £38,000 per annum Open Innovation Advisor with an estimated average salary of £38,000 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements The qualification has been designed to be accessible without artificial barriers restricting access and progression. Entry to the qualification will be through a centre interview, and the candidates will be expected to hold the following: Learners who possess qualifications at Level 3 and/or Learners who have work experience in the governmental and non-governmental sectors and Demonstrate ambition with clear career goals Progression Completing the QUALIFI Level 4 Diploma in Innovation and Future Foresight will enable learners to progress to: A QUALIFI Level 5 qualification in a related business area; Employment in an associated profession Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Innovation and Growth in Organisations Reference No : R/650/5323 Credit : 120 || TQT : 480 This unit aims to help learners understand innovation's role in organisational growth and development. The learner analyses the application and characteristics of innovative culture. UNIT2- The Innovative Mindset Reference No : F/650/5328 Credit : 120 || TQT : 480 This unit aims to acquaint learners with how entrepreneurship can be used in creating an environment of innovation within the context of an organisation and to help them develop an innovative mindset. The learner understands how entrepreneurial activity affects an organisation. UNIT3- Principles of Research and Testing Innovative Ideas Reference No : M/650/5331 Credit : 120 || TQT : 480 This unit aims to enable learners to develop the understanding needed to research and test ideas by exploring the theories, practices and models that form the foundation for successful innovation. UNIT4- Developing Innovative Business Cases Reference No : R/650/5332 Credit : 120 || TQT : 480 This unit aims to give learners the understanding necessary for developing and pitching innovative ideas by giving them an account of business models and cases. UNIT5- Innovation in Action Reference No : T/650/5333 Credit : 120 || TQT : 480 This unit aims to allow learners to gain the knowledge and skills needed to create and implement a new solution to a particular issue within an organisation. UNIT6- Future Foresight Reference No : Y/650/5334 Credit : 120 || TQT : 480 In this unit, learners will gain the knowledge and skills to research and develop a substantial innovative entrepreneurial idea relating to Future Foresight. The learners will understand, apply and implement future foresight methods to establish organisations. UNIT7- Change Management for Innovation and Future Foresight Reference No : A/650/5335 Credit : 120 || TQT : 480 This unit aims to give learners an understanding of the management of change in organisations and the skills to propose a change in an organisational context, usually for innovation and future foresight. UNIT8- Innovation, Information Technology and Future Foresight Reference No : D/650/5336 Credit : 120 || TQT : 480 This unit provides learners with an understanding of the information and processes required to make management decisions relating to innovation and growth. Learners will also be able to suggest improvements to the process to encourage innovation and illustrate the roles of technological progress in foreseeing the future. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

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Introduction to Design Thinking: Virtual In-House Training Innovation is the cornerstone of highly successful companies, especially those that continue to be successful over the years and decades. Design thinking practices fuel this continual innovation, as they are the critical links from inspiration to delivery, concept to showroom floor, and start-up to global business. Design thinking is a structured approach to promoting innovation and creative problem-solving. It is not a new approach. It has been around for centuries, as the art, architecture, and inventions of mankind illustrate. By examining the steps to achieving great design and maximum utility of product, design thinking approaches provide a framework in which to develop new solutions to problems and new products to sell. This highly interactive course is designed to help participants think like designers to generate innovation, and to help teams to produce more innovation and creativity. Since design thinking is based on doing rather than thinking, we participants are challenged to apply the techniques, in the classroom, to create new ideas and solutions to a case study project. What you will Learn At the end of this program, you will be able to: Explain the underlying principles and value of using Design Thinking for innovation Describe the basic concepts of the Stanford Model for Design Thinking Evaluate a set of basic Design Thinking techniques for application to your projects Apply tools, techniques, and skills aligned with the 5 stages of the Stanford Model Drive innovation through Design Thinking at some level in your work environment Foundation Concepts Problems and solutions The Design Thinking difference Design Thinking skills and abilities Design Thinking mindset Design Thinking frameworks Stages of Design Thinking Problems and solutions The Design Thinking difference Design Thinking skills and abilities Design Thinking mindset Design Thinking frameworks General Practices Team formation Visualization Improvisation Personalization Empathize Practices Overview of Empathize techniques Observation Engagement Interviews Define Practices Overview of Define practices Unpacking techniques Defining the customer techniques Integrating the Define experience Ideate Practices Overview of Ideate practices Reusable techniques for the Ideate stage New Ideate techniques to explore Prototype & Test Practices Overview of Prototype practices Examples of prototypes Overview of Testing practices Forms of testing techniques Adopt and Adapt Design Thinking Overview of Design Thinking implementation Design Thinking implementation challenges Success in implementing Design Thinking Summary and Next Steps Workshop summary Next steps: Personal Action Plans

Course Information Join our comprehensive three-day programme designed as an invaluable external training opportunity for auditors, audit programme managers, and individuals subject to audits. This course is tailored to foster a deep understanding and cultivate essential skills for auditing the validation of computer systems intended for GxP environments (GLP, GCP, GMP, GDP, GPvP). Commencing with an overview of regulatory prerequisites and the system life cycle, the course swiftly transitions to focus on the pragmatic aspects of auditing computer system validation. Experience a blend of presentations, interactive discussions, and immersive practical workshops throughout the duration of the course. Delegates will benefit from practical examples of how to understand the framework of applicable regulations and guidance. Apply risk management techniques to audit planning Plan and conduct computerised system audits Assess system validation documentation to verify compliance Evaluate data integrity and security issues Prepare for regulatory inspection. The course is structured to encourage delegates to: Discuss and develop ideas Solve specific problems Understand the vulnerabilities of computerised systems Learn how to create a compliance checklist Link system development with good business practice. Is this course for you? Auditors Audit programme managers Individuals subject to audits. Tutors Tutors will be comprised of (click the photos for biographies): Nichola Stevens Director and Principal Consultant, Nuncius Compliance Solutions Ltd Barry McManus Consultancy Partner, Empowerment Quality Engineering Ltd Programme Please note timings may be subject to alteration. Day 1 09:00 Welcome and Introductions 09:45 Why We Validate and Regulatory Trends 10:30 Break 10:45 Audit Overview, High Level Process and Scheduling 11:30 System Lifecycle 12:30 Lunch 13:15 Exercise 1 - Audit Scheduling 14:45 Exercise 1 - Feedback 15:15 Break 15:30 Validation Deliverables 16:30 Risk Assessments 17:30 Close of Day 1 Day 2 09:00 Supplier Assessment 10:30 Break 10:45 Exercise 2 - Planning a Supplier Audit 12:00 Exercise 2 - Feedback 12:30 Lunch 13:15 Exercise 3 - Auditing a Computerised System Validation Package 15:30 Break 15:45 Exercise 3 - Feedback 16:30 Change Control 17:15 Close of Day Day 3 09:00 Infrastructure Qualification 09:45 Maintaining a Validated State - Operational Processes 11:00 Break 11:15 Exercise 4 - Auditing Systems in Operational Use 12:45 Lunch 13:30 Exercise 4 - Feedback 14:15 Exercise 5 - Auditing Trail Review 15:30 Break 15:45 Exercise 5 - Feedback 16:15 Course Objectives Summary and Any Additional Questions 16:45 Close of Course Extra Information Face-to-face course Course Material Course material will be available in PDF format for delegates attending this course. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. CPD Points 19 Points Development Level Develop

Give a compliment to your career and take it to the next level. This Creative Writing Training Program for Writers bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Creative Writing Training Program for Writers bundle will help you stay ahead of the pack. Throughout the Creative Writing Training Program for Writers programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Creative Writing Training Program for Writers course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Creative Writing Training Program for Writers Bundle Consists of the following Premium courses: Level 2 Microsoft Office Essentials Microsoft Teams - 2 CPD Points Screenwriting & Script Writing - Level 5 Working from Home Essentials - 5 CPD Points Mental Health and Working from Home - 5 CPD Points Online Meeting Management - 3 CPD Points Effective Communication Skills - 2 CPD Points Time Management - 2 CPD Points Leadership and Influencing Skills - 2 CPD Points Emotional Intelligence and Human Behaviour - 5 CPD Points Course Curriculum 01. Writing Storybooks For Children Introduction Introduction to Children's Writing Crucial Information Keys to Success A.I.M Coming Up With Ideas Getting Ideas Character Creation Characters and Plotting The Mechanics of Writing Planning Your Story Storytelling Important Technical Issues Point of View Technical Writing Issues Types of Children's Books Story Structure Picture Books 1 Picture Books 2 Picture Books 3 Easy Readers Transition Books Chapter Books Junior Novels Young Adult Fiction Advanced Fiction Techniques Dialogue Show don't Tell Conclusion Conclusion 02. Short Stories Introduction Introduction Foreword Who Am I to Run This Course? It's All About Mindset What Tools Do You Need To Succeed? Part One: Mindset Mental Preparation Time Management Self Belief Goal Setting Part Two: The Basics Subject Matter Genre Scope Getting Ideas Part Three: Construction Time The 7-Step Story Generator Characters & Character Creation Creating Protagonists Character Motivation & Interactions Story & Setting The 5-Point Story Structure Style & Tone Point of View & Tense Plotting & The Twist Building a Short Story Template Building a Short Story Template Introduction to Scrivener All Hail Scrivener! Part Four: Writing Your Story The Opening Paragraph The Second Draft Polishing And Much More... Part Five: Submitting Your Work 6 Lectures It's All About Presentation Dealing With Rejection Rights and Payment Kindle Publishing Conclusion Short Stories 03. :Fiction Module 01 Part 1 - Getting Ideas and How to Develop Them Module 01 Part 2 - Inspiration and Finding The Time Module 02 - What It Means To Be A Writer Module 03 - Characters Module 04 - Plotting and Story Construction Module 05 - Theme, Templates & Outlining Module 06 - Show Don't Tell And Much More... 04. Horror Lesson One: The History of Horror Lesson Two: Characters and Concepts Lesson Three: Location and Backdrop Lesson Four: Story and Plotting And Much More... 05. Novel Introduction Lesson One - Imagining Fantasy Lesson Two - World Building, Maps and Visualization Lesson Three - Characters, Races and Societies Lesson Four - Plotting, Questing and Traveling Lesson Five - Point of View, Artifacts and Magic Lesson Six - Resolutions and Sequels Fantasy: Recommended Author & Book List Fantasy Societies Listing Mythological Creature Listing And Much More... 06. Thriller Introduction The Thriller: Form and Function Lesson One Lesson Two Exercise 1 - Building Your Thriller Lesson Three Exercise 2 - Building Your Thriller Lesson Four Exercise 3 - Building Your Thriller Lesson Five Exercise 4 - Building Your Thriller Lesson Six 07. Diploma in Drama and Comedy Writing Welcome to the Writer's Greatest Untapped Income Source Introduction Your Ideas and How to Present Them Scripting, Editing and the Story Bible The Money and How You Get Paid And Much More... How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 25 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this bundle. It is available to all students, of all academic backgrounds. Requirements Our course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having this CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included

During this 12 week course you will have the opportunity to work on your own project ideas to explore your different media choices.

The whole deals scene has changed drastically somewhat recently. Therefore, organizations are looking for new procedures and moving deals models: pushing for smoothed out inward deals measures which require huge changes to jobs, abilities, innovation and hierarchical design. Organizations, and people, that figure out how to flourish in this quickly changing and dynamic climate can get a handle on the colossal chance to powerfully react to changing client prerequisites. Client driven and inside adjusted deals and administration models lead the path for another way to deal with selling, which truly upholds clients to buy items adjusted to their requirements - expanding trust, devotion and income. This course has been intended for deals staff at all levels to help you comprehend, react and flourish under current and dynamic deals models. The course covers key ideas essential to comprehension and carrying out measures which drive contender benefit and increment piece of the pie. The data introduced is upheld by functional models, formats and freedoms to create and rehearse the abilities, aptitudes and ideas expected to effectively offer to the present wise buyer in soaked worldwide business sectors. The abilities, devices and information contained in this course will take you through the fundamental information, brain science, viable advances and self-awareness expected to advance your business openings and convert leads into deals. Worksheets, tests, tests and intelligent activities are given to build up and help your learning. What you will realize: How deals and administration jobs have changed and the tremendous open doors this presents Instructions to help and oversee web wise and profoundly educated present day shoppers Why salesmen need to reexamine items and administrations as answers for client issues Step by step instructions to utilize compelling addressing to qualify leads and accumulate imperative data about needs Instructions to coordinate the purchasing venture and effectively contribution at each stage Straightforward methods for settling protests and guaranteeing the possibility is prepared to close How and why acquiring trust is so essential affected by online media The ideas of lead scoring and how it is utilized to advance exertion and amplify benefit Advantages of taking this course: Feel more sure understanding the brain science, feelings and practices of clients Figure out how to adequately situate proper items to upsell and strategically pitch Find how to keep up certain correspondence when managing troublesome clients Get viable techniques to construct trust and create gainful connections Kill the dread of requesting responsibility and getting deals Create call structure and customisable layouts for various correspondence types Improve and streamline phonetic and conversational abilities to help clear correspondence