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Overview Explore the basics of customer service from ground-level, discover what true customer excellence is all about and take a step closer to the rewarding career you know you're capable of! Providing excellent customer service is essential to the long-term viability of every business. This Customer Service Training Complete Diploma course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its customer service to the highest level. Discover what it takes to climb the ladder associate degree exceedingly in a very Customer Service setting with this ennobling Course. Improve your career prospects for life. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Customer Service Training Complete Diploma. It is available to all students, of all academic backgrounds. Requirements Our Customer Service Training Complete Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 01:58:00 total length •Module One: Who We Are and What We Do: 00:17:00 •Module Two: Establishing Your Attitude: 00:12:00 •Module Three: Identifying and Addressing Customer Needs: 00:12:00 •Module Four: Generating Return Business: 00:14:00 •Module Five: In-Person Customer Service: 00:10:00 •Module Six: Giving Customer Service over the Phone: 00:12:00 •Module Seven: Providing Electronic Customer Service: 00:12:00 •Module Eight: Recovering Difficult Customers: 00:15:00 •Module Nine: Understanding When to Escalate: 00:14:00

The Growth Mindset Training Level 2 course aims to help learners develop the mindset for personal growth and attract positivity in every area of their life. It is designed to train your brain for success, and to help you let go of negative thoughts that are holding you back from achieving your goals.  You will learn the mindset of a winner and how to embrace positivity to find your true purpose in life. It will teach you how to be the best version of yourself and build yourself and others up to achieve great things. Start your personal growth journey today, and learn powerful mind tricks from the experts! Learning Outcomes: Embrace the mindset of a winner to achieve your main goals in life Let go of negativity and start realising your true potential Invest in your mental and physical health for a happy,successful life Find your place and purpose in life, with our expert training and guidance Attract success in life by learning simple yet powerful mind tricks Build your success story and start believing in yourself Become the best version of yourself and a positive influence on others Career Path On successful completion of this course, you will have the practical skills and knowledge to explore the following career opportunities: Life Coach Motivational Speaker Counsellor Section 01: Introduction & First Concepts Introduction 00:02:00 Awareness and Planning Is Key 00:06:00 Section 02: Investing In Yourself Investing Is Your Physical Health 00:06:00 Investing Is Your Mental Health 00:08:00 Section 03: Attitudes for Success Letting Go of Negativity 00:09:00 Adopting the Attitude of a Winner 00:09:00 Build People Up - Not Down 00:02:00 Embracing Positivity 00:04:00 Section 04: Personal Growth Strategies Being Yourself 00:03:00 Finding Your Place and Purpose 00:03:00 Dedicating Time to What Matter Most 00:05:00 Section 05: Final Thoughts & Ideas Final Thoughts & Ideas 00:04:00

Course Overview A negative self-image is so damaging to a person's wellbeing. As the saying goes, 'weakness of attitude becomes weakness of character.'  In the Personality Development Course, you will learn about the power of self-image, and how you can develop a rock-solid self-esteem that will help you to achieve your personal and professional goals. It will teach you practical mental exercises that will help you to eliminate negative thoughts and develop the mindset of a winner. You will also learn how to identify the source of your low self-esteem, and will explore the factors that contribute to a negative self-image. This course will retrain your brain to attract success in all areas of life. It will help you to build more positive relationships, overcome your fears and reach for the stars. The power is already in you; now you just have to channel it. This best selling Personality Development Course has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Personality Development Course is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Personality Development Course is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Personality Development Course is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Personality Development Course, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Personality Development Course will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Personality Development Course to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview Start building your success story and learn how to adopt the attitude of a winner, with the best-selling Growth Mindset Course. Through brain training and personal development exercises, you will learn how to become the best version of yourself and realise your personal strengths to build on your self-esteem. The course will show you how to find your place and purpose in life, and realise what matters to help you achieve your long-term goals.  Invest in your mental health today and learn from the experts how to develop your inner strength, one step at a time. Not only will you become a more mindful person, but you will be able to transform the way you think for good, to attract positive energy in all areas of life. This best selling Growth Mindset Course has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Growth Mindset Course is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Growth Mindset Course is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Growth Mindset Course is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Growth Mindset Course, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Growth Mindset Course will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Growth Mindset Course to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

This course is for you if you have no prior coding experience. It is designed to take you through the core Java concepts with the help of practical examples and coding exercises. A course ideal for testing professionals transitioning to DevOps or Automation.

Description Fibromyalgia Awareness Diploma  Fibromyalgia, otherwise known as Fibromyalgia Syndrome, is a prolonged condition that results in pain throughout the body. At present, there is no solution for Fibromyalgia. However, medicines are accessible that terminate a few symptoms to help make life easier for those who struggle with the condition. This Fibromyalgia Awareness Diploma course aims to bring issues to light and furnish relevant knowledge to understand the condition. This Fibromyalgia Awareness Diploma course expects to provide practical, holistic techniques and advice to assist with this administration by polishing up the attitude and way of life of those fighting Fibromyalgia for those fighting an ongoing fight or those fighting battles with Fibromyalgia with recovery and regression. The actual cause of Fibromyalgia is unknown, but it's thought to be linked to high amounts of certain chemicals in the nervous system, which modifies how the focal neurological system (nerves, brain, and spinal cord) receives pain sensations. It is also propounded that in some individuals, Fibromyalgia develops hereditarily. There is a good understanding of the human nervous system and brain. The treatment is usually aimed at altering the pain system under our brain's control. This way, the pain can be reduced- at times, with excellent results. With the reduction of suffering, the patients would be able to get back to their regular lives and indulge in activities they find pleasure in. Fibromyalgia can be developed in anyone, even though it is found among almost sevenfold as many ladies as men. Commonly, Fibromyalgia develops during middle age (30 to 50), yet it can develop in individuals of all ages, including adults and children. The number of individuals with Fibromyalgia is still unclear, even though research has proposed that it is somewhat customarily found. Some gauges suggest almost 1 of every 20 individuals might suffer from Fibromyalgia to a certain degree. Fibromyalgia is not easily diagnosable could be the main reason for not knowing how many individuals are affected by Fibromyalgia. There's no particular test for detecting Fibromyalgia, as the symptoms could be indistinguishable from numerous other conditions. It would take approximately 180 hours for a person to complete this particular web-based Fibromyalgia Awareness Diploma course by learning from home. No specific time limit is set for finishing this Fibromyalgia Awareness Diploma course; one could understand and complete it on their own time and speed. The student will receive a transcript and the course completion certificate in portable document format (pdf) soon after completing course assessments. What you will learn  1: What is Fibromyalgia  2: Fibromyalgia Signs and Symptoms  3: Causes of fibromyalgia  4: Who Is Prone to get Fibromyalgia  5: Diseases Confused with Fibromyalgia  6: Consulting a Reliable Fibromyalgia Doctor  7: Treatment of Fibromyalgia  8: Changing Your Way of Living  9: Fibromyalgia Management at Work  10: Advice Pieces on Fibromyalgia  Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

 What Will I Learn? Become happy, healthy and successful across your work and home life Remove all traces of guilt, stress, jealousy, and anger from your life Achieve goals you never thought were possible... and more! Create a healthy body and mind to be happy and balanced every day Use time management, negotiation and assertiveness techniques in business and personal situations Create the life you dreamed of Start saying 'No' to anything that doesn't make you happy Get promoted in work, and organized in life Stop feeling overwhelmed or stressed, and start progressing towards your goals Requirements No previous experience or equipment is needed A willingness to learn is essential!  Description Life Mastery - Be Happy, Health and Successful Do you love your life? Life Mastery is a practical programme designed to help you rocket towards your personal and career goals to achieve total happiness. If you feel like things aren't turning out as you'd dreamed, you want to progress faster, or you're overwhelmed with stress and worry, then this course will CHANGE YOUR LIFE. Most courses cover either happiness in a vague way, or success from a pure money focused angle, but this programme combines BOTH into one simple route to achieve all your goals as a fully rounded person. It covers everything you need to do: from saying 'No', managing your time, getting promotions, choosing a career, keeping fit, self-talk, overcoming fear or guilt, and so so much more. It looks at lots of real-life examples and gives practical tools you can use right away to get better results. Happiness and Success are often seen an elusive or complex, but with this practical course, you'll soon master a step by step formula for creating a life you love. Whether you're at the start of your career, wanting a change, feeling frazzled, or just not getting to your goals quickly enough, this course will build essential skills for your career and personal goals. Chris Croft is an international speaker, and widely published author, who's been teaching Happiness, Time Management and Assertiveness to companies for over 20 years. This is the first time he's combined all his business and personal experience into a comprehensive happiness and success course. He's taught all over the world, as well as online, and has an entertaining and practical teaching style. This course is guaranteed to keep you engaged and amused, and teach you life changing skills for home and work. The course overview includes: Ridding yourself of stress, guilt, jealousy and anger forever Getting promoted and networking like a pro Choosing a career you love, for all the right reasons Meditation, and what the practical benefits are Changing yourself talk to create the person you want to be Being assertive, not aggressive Saying 'No' and choosing happiness Getting organised with Time Management Setting effective and exciting goals, and then achieving them consistently And lots more! Start building the life of your dreams today and say goodbye to stress, disorganisation and unhappiness. This course WILL change your life.... if you let it! Who is the target audience? Those looking to become the best they can be People who are overwhelmed and exhausted by their responsibilities Anyone wanting to eradicate guilt, stress, jealousy, anger and fear Someone who is successful, but feels they could achieve even more Those who want to achieve their dreams People who like a practical and honest approach to solutions Assessment & Certification: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the test, you will be able to buy an internationally recognized Accredited Certificate of Achievement from iStudy. You can however also buy a Course Completion Certificate following the course completion without sitting for the test. Welcome What to Expect 00:04:00 Goals Introduction to goal 00:01:00 The List that will Change Your Life 00:04:00 Why I Hate SMART Goals 00:04:00 Refining Your Goals 00:04:00 Creating Security 00:04:00 Reducing the Unimportant Introduction to Reducing 00:01:00 NCP Policy 00:05:00 Are You Too Perfect? 00:02:00 What Drives You? 00:06:00 Delegate 00:03:00 Self Discipline Introduction to Self Discipline 00:01:00 Beating Procrastination 00:06:00 7 Ways to Eliminate Stress - Healthy Mind and Body 00:09:00 Johari Window 00:06:00 Getting Organised Introduction to Getting Organised 00:01:00 Lists 00:04:00 Diaries 00:05:00 Physical Environment 00:02:00 Pear of Promotion 00:04:00 Repeaters 00:05:00 Positive Attitude Introduction to Positive Attitude 00:01:00 Can Money Make You Happy? 00:05:00 What is Your Perfect Job? 00:02:00 Negative Emotions 00:04:00 The Magic Phrase 00:04:00 Self Talk 00:05:00 3 Steps to Positive Thinking 00:05:00 The Inner Game of Tennis 00:03:00 Assertiveness Introduction to Assertiveness 00:01:00 Basics of Assertiveness 00:05:00 How to be Assertive 00:07:00 An Alternative to Assertiveness 00:04:00 Influencing Others Introduction to Influencing Others 00:01:00 How to be Liked 00:05:00 Listening 00:05:00 Networking and Keeping in Touch 00:09:00 Types of People 00:10:00 Wrap Up Making It Stick 00:01:00

🌟 Unlock Your Potential in Sales with 'Cultivating Sales Excellence Mastering the Sales Mind'Cours🌟   Are you ready to skyrocket your sales success and become a master in the art of selling? Look no further! Our comprehensive online course, 'Cultivating Sales Excellence: Mastering the Sales Mind,' is your gateway to unlocking unparalleled success in the dynamic world of sales.   🚀 What You'll Gain: Masterful Sales Techniques: Learn the proven strategies and techniques employed by top sales professionals worldwide. Elevate your sales game and close deals like never before. Psychology of Sales: Delve into the psychology behind successful selling. Understand customer behavior, motivations, and decision-making processes to anticipate and fulfill their needs effectively. Effective Communication Skills: Hone your communication prowess to build lasting relationships with clients. Learn how to articulate value propositions, negotiate effectively, and overcome objections effortlessly. Mindset Mastery: Develop the winning mindset of top sales performers. Cultivate resilience, confidence, and a positive attitude that propels you toward unparalleled success.   🌟 What Makes Our Course Stand Out: Expert Guidance: Led by industry experts with years of hands-on experience, gain insights from the best in the field. Actionable Insights: Practical exercises, case studies, and real-world scenarios ensure you can apply what you learn immediately. Flexible Learning: Access the course content at your own pace, fitting your learning around your schedule. Community Support: Join a vibrant community of like-minded individuals, fostering collaboration and growth.   🎯 Who Should Enroll: Sales professionals aiming to refine their skills and take their careers to new heights. Entrepreneurs seeking to boost their business revenue through effective sales strategies. Anyone passionate about mastering the art of selling and achieving unparalleled success.   🔥 Join 'Cultivating Sales Excellence: Mastering the Sales Mind' today and pave the way for a thriving career in sales! Don't miss this opportunity to transform your sales approach and achieve extraordinary results. Enroll now and embark on your journey to becoming a sales maestro! 🚀✨ Course Curriculum INTRODUCTION Introduction 00:00 MINDSET OF A CHAMPION TACTICS & STRATEGIES Mindsets aren't fixed they're flexible - Part 1 00:00 Mindsets aren't fixed they're flexible - Part 2 00:00 Contiuous Sales Improvement 00:00 Prospecting and Selling Mindset 00:00 Fear and Faith 00:00 You have a genius mind 00:00 Conditional Beliefs 00:00 I Am_ Statements 00:00 Let Go Of Resistance To Sales 00:00 CONCLUSION Conclusion 00:00

Overview Acquire great customer problems solving skills to develop long term relationships with your customers by enrolling in our Customer Service Management course. This course is a step-by-step training process to educate you in all the essential knowledge and skills to deliver contextual-based support to your customers and maintain high ethical business standards. The training has a huge impact on higher customer retention, acquisition of new customers, increased productivity and more. After your successful completion, you will be more than capable of identifying customer service elements and knowing the effects of poor service on a business; you will also be able to come up with some great techniques to deal with difficult customers. Enrol today to handle customer feedback and complaints efficiently. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Customer Service Management. It is available to all students, of all academic backgrounds. Requirements Our Customer Service Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 01:51:00 total length •Module One - Customer Service : Who We Are and What We Do: 00:16:00 •Module Two - Customer Service : Establishing Your Attitude: 00:12:00 •Module Three - Customer Service : Identifying and Addressing Customer Needs: 00:11:00 •Module Four - Customer Service : Generating Return Business: 00:14:00 •Module Five: In-Person Customer Service: 00:09:00 •Module Six - Customer Service : Giving Customer Service over the Phone: 00:11:00 •Module Seven - Customer Service : Providing Electronic Customer Service: 00:11:00 •Module Eight - Customer Service : Recovering Difficult Customers: 00:14:00 •Module Nine - Customer Service : Understanding When to Escalate: 00:13:00

This course will take you through the basics as well as advanced concepts in TestNG and automation framework building. The course focuses on important concepts such as TestNG, Java, Maven, Selenium WebDriver, page object model, and page factory design. You need to know the basics of core Java and Selenium to get started.