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Equip yourself with essential business management skills through our comprehensive Business Management Course. Learn about marketing, project management, negotiation, and more. Perfect for beginners and experienced professionals alike. Enrol now and take charge of your business success!

Description: Project management is a very simple and necessary part of all businesses. Without it there are delays, waste and a possibility of not making any money. In order to overcome these problems companies are on the constant lookout for outstanding project managers, and you can be one of those people with the help of this Project Management Complete Course. This course is extensively elaborate and helps you start with understanding the basics such as project management methodology, how to be more successful, execution of plans and more. You will also be able learn about key concepts, initiation, planning and maintaining and controlling a project in order to be a successful project manager. Furthermore you will find out about six sigma and risk assessment as from the perspective of a project manager. Finally you will also learn about Scrum training and understand timelines, roles, events and artefacts. This is the ultimate course for learning about techniques in project management and if you don't get it, you will miss out on the next leadership position in your organisation. Who is the course for? Professionals who are aiming for a leadership position Professionals interested in project management or quality assurance Entrepreneurs who want to learn to optimise their business process Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Project Management Complete Course is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Project Manager Entrepreneurs Quality Assurance HR Managers Supervisor Project Management Complete Course - Updated Version Introduction to Project Management 00:23:00 PMBOK and PMI 00:15:00 Global Project Management 00:40:00 Project Life Cycle 00:30:00 Time Management 00:41:00 Quality Management 00:22:00 Effective Planning & Scheduling 00:47:00 Human Resource Management 00:18:00 Performance Management 00:19:00 Talent Management 00:19:00 Organising Meeting and Conferences 00:29:00 Managing Resources 00:19:00 Change Management 00:24:00 Business Resilience and Crisis Management 00:18:00 Conflict Management 00:16:00 Stress Management 00:17:00 Communication Skills 00:26:00 Procurement & Purchasing Management 00:22:00 Risk Management 00:25:00 Lean Process and Six Sigma Module 1: Understanding Lean 00:22:00 Module 2: The Lean Culture 00:19:00 Module 3: The Five Principles of Lean 00:10:00 Module 4: Value and Waste 00:19:00 Module 5: Value Stream Mapping (VSM) 00:19:00 Module 6: The Principles of Flow and Pull 00:14:00 Module 7: Overview of Six Sigma 00:11:00 Module 8: The Define Phase 00:18:00 Module 9: The Measure Phase 00:21:00 Module 10: The Analyse Phase 00:22:00 Module 11: The Improve Phase 00:21:00 Module 12: The Control Phase 00:14:00 Project Management Complete Course - Old Version Project Management Basics Introduction 01:00:00 Creating a Project Management Methodology 01:00:00 Where Does The Buck Stop? 01:00:00 Can You Manage Yourself Out Of A Paper Bag? 00:30:00 Setting the Stage for a Successful Project 01:00:00 The Importance of Developing and Maintaining A Budget 01:00:00 Taking Action - Execution of the Plan 01:00:00 Rules to Manage By 01:00:00 Your Personality and Project Management Style 01:00:00 The Cycle of Decision Making 01:00:00 Getting Your Project Back On Track 01:00:00 Keep It Moving 01:00:00 Problems and Solutions 01:00:00 Becoming a Successful Project Manager Module One - Getting Started 00:30:00 Module Two - Key Concepts (I) 01:00:00 Module Three - Key Concepts (II) 01:00:00 Module Four - Initiation (I) 01:00:00 Module Five - Initiation (II) 01:00:00 Module Six - Planning (I) 01:00:00 Module Seven - Planning (II) 01:00:00 Module Eight - Planning Tools 01:00:00 Module Nine - Executing the Project 01:00:00 Module Ten - Maintaining and Controlling the Project 01:00:00 Module Eleven - Closing Out 01:00:00 Module Twelve - Wrapping Up 00:30:00 Advanced Diploma in Project Management- Activities 00:00:00 Six Sigma & Lean Process Module One - Getting Started 00:30:00 Module Two - Understanding Lean 01:00:00 Module Three - Liker's Toyota Way 01:00:00 Module Four - The TPS House 01:00:00 Module Five - The Five Principles of Lean Business 01:00:00 Module Six - The First Improvement Concept (Value) 01:00:00 Module Seven - The Second Improvement Concept (Waste) 01:00:00 Module Eight - The Third Improvement Concept (Variation) 01:00:00 Module Nine - The Fourth Improvement Concept (Complexity) 01:00:00 Module Ten - The Fifth Improvement Concept (Continuous Improvement) 01:00:00 Module Eleven - The Improvement Toolkit 00:30:00 Module Twelve - Wrapping Up 01:30:00 Risk Assessment Module One - Getting Started 00:30:00 Module Two - Identifying Hazards and Risks 01:00:00 Module Three - Seeking Out Problems Before They Happen (I) 01:00:00 Module Four - Seeking Out Problems Before They Happen (II) 01:00:00 Module Five - Everyone's Responsibility 01:00:00 Module Six - Tracking and Updating Control Measures 01:00:00 Module Seven - Risk Management Techniques 01:00:00 Module Eight - General Office Safety and Reporting 01:00:00 Module Nine - Business Impact Analysis 01:00:00 Module Ten - Disaster Recovery Plan 01:00:00 Module Eleven - Summary of Risk Assessment 01:00:00 Module Twelve - Wrapping Up 00:30:00 Scrum Master Training Introduction 01:00:00 Typical Scrum Timeline 01:00:00 Scrum Roles 01:00:00 Scrum Events 01:00:00 Scrum Artifacts 01:00:00 Summary 00:30:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Project Management Complete Course 00:30:00 Final Exam Final Exam- Project Management Complete Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Psychotherapy and Rehabilitation Counselling course teaches you everything on the topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. This Psychotherapy and Rehabilitation Counselling course is a comprehensive course designed to provide a detailed understanding of the nature of the related sector and your key roles within it. The training materials of this Psychotherapy and Rehabilitation Counselling course are available online for you to learn at your own pace and fast-track your career with ease. Key Features Accredited by CPD Instant e-certificate Fully online, interactive Psychotherapy and Rehabilitation Counselling course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Free Gifts Life Coaching Course Enrol now in this Psychotherapy and Rehabilitation Counselling course to excel! To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Psychotherapy and Rehabilitation Counselling training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The curriculum of the Psychotherapy and Rehabilitation Counselling course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease. Course Curriculum: Psychotherapy and Rehabilitation Counselling Module 01: Introduction to Mental Health Module 02: Childhood and Adolescent Psychiatric Disorders Module 03: Stress and Anxiety Disorders Module 04: Schizophrenia Module 05: Personality Disorders Module 06: Mood Disorders Module 07: Eating & Sleeping Disorders Module 08: Self-Harm and Suicide Module 09: Introduction to Psychotherapy Module 10: Types of Therapies Module 11: Engaging and Assessing the Patients Module 12: Low-Intensity CBT Treatment Module 13: Forms of Psychotherapy Module 14: Helping the Client in Crisis Module 15: Crisis Intervention Life Coaching Module 01: Life Coaching: The Purpose and Fundamentals Module 02: Develop Your Self-Awareness Module 03: The Development of Core Beliefs and Managing Fears Module 04: Life Coaching Types and Key Attributes of a Life Coach Module 05: Understanding Emotional Intelligence Module 06: Body Language and Communication Techniques Module 07: A Structure for Client Work and Goal Setting Module 08: Basic Principles for Business Development and Growth Module 09: The Ethical Coach: Protect Yourself and Your Clients Learning Outcomes: Understand various mental health disorders and their manifestations. Apply diverse psychotherapeutic techniques in clinical settings effectively. Assess and engage clients with empathy and professionalism. Implement crisis intervention strategies proficiently. Demonstrate proficiency in low-intensity CBT treatments. Foster a therapeutic alliance for client-centered care. Accreditation All of our courses are fully accredited, including this Psychotherapy and Rehabilitation Counselling course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Psychotherapy and Rehabilitation Counselling course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Psychotherapy and Rehabilitation Counselling basics. Individuals seeking a career in mental health support services. Graduates aspiring to work as psychotherapists or rehabilitation counsellors. Professionals in related fields looking to expand their expertise. Anyone passionate about making a positive impact on mental health. Those interested in gaining a comprehensive understanding of psychotherapy and counselling techniques. Requirements No prior degree or experience is required to enrol in this course. Career path Mental Health Nurse - £24K to 40K/year. Clinical Psychologist - £35K to 70K/year. Rehabilitation Counsellor - £22K to 38K/year. Psychotherapist - £28K to 50K/year. Crisis Intervention Specialist - £25K to 45K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

🚀 Supercharge Your Online Presence with 'Marketing Skills for Facebook' Course! 🚀 Are you ready to unlock the immense potential of Facebook for your business? Elevate your marketing game and harness the power of the world's largest social media platform with our comprehensive 'Marketing Skills for Facebook' course! 🎯 Master the Art of Targeted Advertising: Learn how to create compelling ads that reach your ideal audience. From demographic targeting to crafting engaging ad content, discover the secrets to boosting conversions and maximizing ROI. 📈 Optimize Your Facebook Presence: Gain insights into optimizing your business page for maximum visibility and engagement. Leverage Facebook's tools and features effectively to build a strong brand presence and attract more customers. 💡 Strategic Content Creation: Unlock the strategies behind creating thumb-stopping content that captivates your audience. Discover how to plan, create, and schedule content that drives meaningful interactions and builds a loyal community around your brand. 🔍 Analytics and Insights Demystified: Navigate Facebook Insights like a pro! Understand crucial metrics, interpret data, and refine your strategies based on real-time analytics to continually improve your marketing efforts. 🤝 Community Building and Engagement: Learn the art of fostering a vibrant community around your brand. From effective communication to fostering meaningful interactions, cultivate a loyal customer base that keeps coming back. 🏆 Bonus: Exclusive Case Studies and Expert Tips: Gain valuable insights from successful campaigns and industry experts. Dive deep into real-world case studies and receive insider tips to take your Facebook marketing to the next level. 🌟 What's Included: Engaging video lessons presented by seasoned marketing professionals Interactive quizzes and exercises to reinforce learning Downloadable resources and templates for practical implementation Access to a supportive community forum for networking and Q&A sessions 🔥 Don't miss out on this opportunity to revolutionize your marketing strategy on Facebook! Enroll in 'Marketing Skills for Facebook' today and propel your business to new heights! Course Curriculum Module 1: My Experience With Facebook Marketing My Experience With Facebook Marketing 00:00 Module 2: Facebook Marketing Basics Explained From Profiles To Groups And Pages Facebook Marketing Basics Explained From Profiles To Groups And Pages 00:00 Module 3: #1 Facebook Marketing Strategy Forever #1 Facebook Marketing Strategy Forever 00:00 Moduloe 4: Best Free Facebook Marketing Strategy To Build New Relationships Without Having A Group Or Page Best Free Facebook Marketing Strategy To Build New Relationships Without Having A Group Or Page 00:00 Module 5: Facebook Group Case Studies Of Success And Failure Facebook Group Case Studies Of Success And Failure 00:00 Module 6: Managing Our Facebook Group Memberships And Considering The Need For A New Group Managing Our Facebook Group Memberships And Considering The Need For A New Group 00:00 Module 7: Facebook Group Creation, Url Setting, And Posting Permission Tutorial Facebook Group Creation, Url Setting, And Posting Permission Tutorial 00:00 Module 8: Fast Facebook Group Cover Photo Creation At 1604 X 856 Pixels With Canva In 2019 Fast Facebook Group Cover Photo Creation At 1604 X 856 Pixels With Canva In 2019 00:00 Module 9: Creating Rules For Facebook Groups And Managing Moderation To Limit Self Promotion And Conflict Creating Rules For Facebook Groups And Managing Moderation To Limit Self Promotion And Conflict 00:00 Module 10: Create Events In Facebook Groups For Weekly Voice Calls To Build Relationships Create Events In Facebook Groups For Weekly Voice Calls To Build Relationships 00:00 Module 11: Editing The Facebook Group Description And Membership Requirements Editing The Facebook Group Description And Membership Requirements 00:00

🌟 Unlock Your Strategic Genius with Strategic Planning Course! 🌟 Are you ready to elevate your strategic thinking skills to unprecedented heights? Welcome to the world of Strategic Planning, where you'll master the art of charting courses, foreseeing opportunities, and steering your organization towards success!   🚀 Why Strategic Planning Matters? In today's dynamic business landscape, having a well-crafted strategy isn't just an advantage; it's a necessity for survival and growth. Strategic Planning empowers individuals and organizations to navigate uncertainties, capitalize on emerging trends, and stay ahead of the competition. Our Strategic Planning course provides you with the essential tools, frameworks, and insights needed to develop robust strategies that stand the test of time. Whether you're a seasoned executive, an aspiring entrepreneur, or a fresh graduate looking to make an impact, this course equips you with the strategic acumen to thrive in any professional environment.   🔍 What You'll Gain: Strategic Vision: Learn to envision the future landscape of your industry and craft strategies that position your organization for long-term success. Analytical Skills: Master the art of gathering, analyzing, and interpreting data to make informed strategic decisions. Risk Management: Identify potential risks and devise contingency plans to mitigate them effectively. Innovation and Adaptability: Embrace innovation and adaptability as core pillars of strategic planning, enabling you to seize new opportunities and navigate market disruptions. Effective Communication: Develop the ability to communicate your strategic vision persuasively and rally stakeholders behind your initiatives.   🎯 Who is this for? Our Strategic Planning course caters to professionals across industries who are committed to driving organizational growth and achieving strategic objectives. Whether you're a business leader, a project manager, or a consultant, this course equips you with the tools and insights needed to excel in your role. Executives and Business Leaders: Enhance your strategic leadership capabilities and steer your organization towards sustainable growth. Entrepreneurs: Develop a clear roadmap for your venture's success and gain a competitive edge in the market. Project Managers: Learn to align project objectives with broader organizational goals and navigate complexities with confidence. Consultants and Advisors: Offer strategic guidance and insights that add tangible value to your clients' businesses.   🚀 Career Path: A solid foundation in Strategic Planning opens doors to a myriad of exciting career opportunities across industries. Whether you aspire to climb the corporate ladder, launch your own venture, or carve out a niche as a strategic advisor, the skills you acquire in this course serve as invaluable assets throughout your professional journey. Strategic Planner/Analyst: Lead strategic initiatives, conduct market research, and provide actionable insights to drive business growth. Business Development Manager: Identify new opportunities, forge strategic partnerships, and expand market reach through targeted initiatives. Management Consultant: Offer strategic advice, conduct performance assessments, and guide organizations through periods of transformation and growth. Entrepreneur/Startup Founder: Develop a clear vision, devise scalable business models, and navigate market dynamics to build a thriving enterprise.   Don't just navigate the currents of change-set your course with purpose and precision. Enroll in our Strategic Planning course today and embark on a journey towards strategic excellence and unparalleled success! 🌟 Course Curriculum Module 1 Introduction to Strategic Planning Introduction to Strategic Planning 00:00 Module 2 Setting the Stage for Strategic Planning Setting the Stage for Strategic Planning 00:00 Module 3 Strategic Analysis Techniques Strategic Analysis Techniques 00:00 Module 4 Strategic Options Strategic Options 00:00 Module 5 Strategic Monitoring and Review Strategic Monitoring and Review 00:00 Module 6 Case Studies Case Studies 00:00 Module 7 Wrap-Up and Next Steps Wrap-Up and Next Steps 00:00

Overview The demand for skilled cybersecurity professionals is soaring in today's digital landscape. The CompTIA CySA+ Cybersecurity Analyst (CS0-002) course is your gateway to a lucrative and rewarding career in this high-demand industry. This course delves deep into various aspects of cybersecurity, from threat analysis and vulnerability identification to incident response and digital forensics. It's designed to ensure you're ready to excel in the field. This course covers various topics, including threat intelligence, vulnerability identification, incident response, and forensics analysis.  With 60+ hours of engaging content, our expert instructors will equip you with the knowledge and skills required to excel in the CompTIA CySA+ certification exam and kickstart your career in cybersecurity. Enrol in the CompTIA CySA+ Cybersecurity Analyst (CS0-002) course today and secure your future in this high-demand industry! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this CompTIA CySA+ Cybersecurity Analyst (CS0-002). It is available to all students, of all academic backgrounds. Requirements Our CompTIA CySA+ Cybersecurity Analyst (CS0-002) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 22 sections • 96 lectures • 11:35:00 total length •Introduction: 00:02:00 •All about the Exam: 00:08:00 •What's New on the CompTIA CySA+ Exam?: 00:05:00 •Meet the Instructors: 00:02:00 •Thinking like the Enemy: 00:09:00 •Tools of the Trade: 00:08:00 •Intelligence Sources and Confidence Levels: 00:08:00 •Threat Indicators and Actors: 00:08:00 •Threat Trends: 00:07:00 •Intelligence Cycle and ISACs: 00:06:00 •Attack Frameworks: 00:06:00 •Threat Research: 00:11:00 •Threat Modeling and Intelligence Sharing: 00:06:00 •Vulnerability Identification: 00:07:00 •Scanning Parameters and Criteria: 00:09:00 •Scanning Special Considerations: 00:06:00 •Validation: 00:03:00 •Remediation and Mitigation: 00:08:00 •Inhibitors to Remediation: 00:07:00 •Web Applications Scanners, Part 1: 00:10:00 •Web Applications Scanners, Part 2: 00:05:00 •Scanning: 00:06:00 •Configuring and Executing Scans: 00:08:00 •Vulnerability Scanning: 00:10:00 •Reverse Engineering: 00:08:00 •Enumeration: 00:06:00 •Wireless Assessment Tools: 00:08:00 •Cloud Assessment Tools: 00:04:00 •Mobile and IoT: 00:10:00 •Embedded and Firmware Systems (RTOS, SoC, and FPGA): 00:09:00 •Access and Vehicles Risk: 00:08:00 •Automation and Control Risk: 00:10:00 •Cloud Models: 00:07:00 •Remote Service Invocation (FaaS, IaC, API): 00:10:00 •Cloud Vulnerabilities: 00:06:00 •Injection and Overflow Attacks: 00:09:00 •Injection and Overflow Attacks: 00:09:00 •Exploits: 00:08:00 •Application Vulnerabilities, Part 1: 00:08:00 •Application Vulnerabilities, Part 2: 00:07:00 •Network Architecture and Asset Management: 00:09:00 •Protecting Your Territory: 00:05:00 •Identity and Access Management: 00:11:00 •Encryption and Active Defense: 00:08:00 •Platforms: 00:07:00 •SOA and DevSecOps: 00:09:00 •Secure Software Development: 00:08:00 •Best Coding Practices: 00:04:00 •Trusted Hardware: 00:10:00 •Hardware Encryption: 00:04:00 •Hardware Security: 00:08:00 •Data Analytics: 00:10:00 •Endpoint Security: 00:08:00 •Recon Results, Part 1: 00:13:00 •Recon Results, Part 2: 00:05:00 •Impact Analysis: 00:05:00 •Collective Tools: 00:09:00 •Query Writing: 00:07:00 •E-mail Analysis, Part 1: 00:10:00 •E-mail Analysis, Part 2: 00:08:00 •Permissions: 00:09:00 •Firewalls: 00:08:00 •Intrusion Prevention Rules: 00:05:00 •DLP and Endpoint Detection: 00:05:00 •Threat Hunting and the Hypothesis: 00:06:00 •Threat Hunting Process: 00:07:00 •Results and Benefits: 00:05:00 •Workflow and Scripting: 00:07:00 •API and Malware Signature Creation: 00:08:00 •Threat Feeds and Machine Learning: 00:06:00 •Protocols, Standards, and Software Engineering: 00:05:00 •IR Roles and Responsibilities: 00:08:00 •IR Active Preparation: 00:10:00 •Incident Response Process: 00:07:00 •Network Symptoms: 00:04:00 •Host Symptoms: 00:08:00 •Application Symptoms: 00:04:00 •Digital Forensics: 00:10:00 •Seizure and Acquisitions: 00:05:00 •Forensics Acquisition Tools: 00:09:00 •Mobile, Virtualization, and Cloud: 00:06:00 •Forensics Analysis, Part 1: 00:04:00 •Forensics Analysis, Part 2: 00:08:00 •Packet Capture: 00:12:00 •Data Privacy and Security: 00:06:00 •Nontechnical Controls: 00:09:00 •Technical Controls: 00:08:00 •Business Impact Analysis: 00:05:00 •Risk Identification: 00:05:00 •Risk Calculation and Communication: 00:06:00 •Training: 00:04:00 •Supply Chain Assessment: 00:04:00 •Frameworks: 00:13:00 •Policies and Procedures: 00:05:00 •Controls and Procedures: 00:08:00 •Verification: 00:06:00

How to protect your cash flow In the current economic climate more and more companies are finding that their customers are taking longer to pay - or are not even paying at all. As cash flow is key to the survival of any business, effective debt collection tactics are vital for all businesses. This workshop concentrates on the telephone skills and techniques you can use to achieve the most positive outcome in any debt collection situation - payment of money owed, as soon as possible, whilst keeping the collection cost as low as possible. The course will help you: Understand your debtors and communicate with them accordingly Develop a strategy for more effective debt collection Make every call count Handle difficult calls Reduce the amount of time you need to spend on chasing payment Increase your collection rates 1 The debt collection process Understanding the reasons behind payment default Looking at the debt situation from the customer's point of view Developing a strategy for effective debt collection 2 Advanced telephone communication skills Techniques for speaking to the person responsible for paying the debt How to gain the customer's trust when discussing debt Telephone collection skills best practice Key phrases that keep the conversation positive and open 3 Questioning and listening skills for gathering information Different types of question Using high-gain questions to uncover key information Active listening that will help you understand what customers are really saying Leading with examples and high-impact questions Summarising and restating 4 Overcoming objections and excuses Identifying objections Preparing suitable responses Probing objections and ways to overcome them 5 Gaining commitment and ending the call Learn how to negotiate an agreement to suit both parties Summarising actions for you and the customer Ending the call professionally 6 Dealing with difficult and challenging situations Understand different personality types The correct way to respond to an upset customer Ways to calm angry customers (and handle verbal attacks) 7 Action plans Course summary and presentation of action plans

Audio Typing: Audio Typing Do you want to learn the skills required to effectively and quickly translate spoken words into written text? If so, then quickly participate in our audio typing course. The audio typing course explains touch typing techniques. In the audio typing course, participants also get better at listening and get acquainted with transcription software. Moreover, the audio typing course covers techniques for handling difficult audio recordings. Also, this audio typing course describes typing exercises to improve accuracy and speed. In the audio typing course, students also learn formatting, proofreading, and editing techniques for transcribed documents. Enrol our audio typing course in order to prepare yourself for positions in transcribing services across a range of sectors! Why Choose this Audio Typing: Audio Typing Course from us Audio Typing Course developed by industry experts. Free PDF certificate as soon as you complete the Audio Typing course. Special Offers of this Audio Typing: Audio Typing Course This Audio Typing: Audio Typing Course includes a FREE PDF Certificate. Lifetime access to this Audio Typing: Audio Typing Course Instant access to this Audio Typing: Audio Typing Course Get FREE Tutor Support from Monday to Friday in this Audio Typing Course Main Course: Audio Typing Free Courses Included with this Audio Typing Course Course 01: Minute Taking Course 02: Office Administration [ Note: Free PDF certificate will be provided as soon as completing the Audio Typing: Audio Typing Course] Audio Typing: Audio Typing Industry Experts Designed this Audio Typing: Audio Typing training course into 9 detailed modules. Course Curriculum of Audio Typing: Audio Typing Module 1: Introduction to Audio Typing Module 2: Basics of Audio Typing Module 3: Typing Techniques & Speed Enhancement Module 4: Audio Typing Text-to-Speech Module 5: Formatting and Guidelines for Transcription Module 6: Specialised Transcription and Transcription Tools Module 7: Assurance of Quality and Proofreading Module 8: Finding Opportunities for Transcription Module 9: Proficiency with Homophones Course Curriculum of Minute Taking Course Module 1: Introduction to Minute Taking Module 2: The Role of a Minute Taker Module 3: Minutes Styles & Recording Information Module 4: Techniques for Preparing Minutes Module 5: Developing Active Listening Skills Module 6: Developing Organizational Skills Module 7: Developing Critical Thinking Skills Module 8: Developing Interpersonal Skills Module 9: Assertiveness and Self Confidence Module 10: Understanding Workplace Meetings Course Curriculum of Office Administration Module 01: Fundamentals of Office Administration Module 02:Qualities of an Effective Administrator Module 03: Information regarding shipping and mail services Module 04: Ways to create effective plans and schedule Module 05: Outline setting up conferences and meetings Module 06: Business Writing Techniques Module 07: Management of time Module 08: An Overview of Stress Management Module 09: Telephone Business Proficiency Module 10: Communication Techniques Module 11: Strategies to manage conflicts Module 12: Business etiquette guidelines Module 13: Basics of Microsoft Office Skills Assessment Method of Audio Typing: Audio Typing After completing each module of the Audio Typing: Audio Typing course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Audio Typing: Audio Typing After completing the MCQ/Assignment assessment for this Audio Typing: Audio Typing course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Audio Typing: Audio Typing This audio typing course is appropriate for students, recent graduates, or anyone seeking employment. Requirements Audio Typing: Audio Typing Students who intend to enroll in this Audio Typing: Audio Typing course must meet the following requirements: Audio Typing: Audio Typing Good command of the English language Audio Typing: Audio Typing Must be vivacious and self-driven Audio Typing: Audio Typing Basic computer knowledge Audio Typing: Audio Typing A minimum of 16 years of age is required Career path Audio Typing: Audio Typing With this audio typing course, you'll be able to take advantage of several job prospects across various industries.

Explore the intricate world of insects with our comprehensive Entomology course. From the fundamentals of insect anatomy to cutting-edge research methods, delve into taxonomy, physiology, behavior, and more. Uncover the impact of insects on ecosystems, agriculture, and human life. Join us on a captivating journey through the diverse and fascinating realm of entomology. Enroll now for a deeper understanding of these tiny yet essential creatures and their profound influence on the world around us.

Medical Assistants have become all the craze in the United Kingdom. You can check out this course bundle with our top medical assistant related courses to get a comprehensive training in the field.