Duration 2 Days 12 CPD hours This course is intended for Application Consultants, Business Analysts, and Program Managers Overview Describe how to organize and run payroll including subsequent activities and problem-solving aids This course provides the mandatory foundation knowledge required for processing payroll transactions in SAP HCM. Payroll Overview Setting Up the User Interface Identifying Payroll Elements Payroll Data Entering payroll data Payroll Elements Organizing a Payroll Run Reviewing the Payroll Status Infotype Identifying Retroactive Payroll Entries Payroll Process Running Payroll Payroll Reports Reporting on Payroll Generating Remuneration Statements Analyzing Payroll Results Analyzing Wage Types Reviewing Ad Hoc Query Functionality Post Payroll Results Posting Environments Verifying a Posting Run Updating a Live Posting Run Verifying Documents Bank Transfers & Check Preparation Generating Employee Payments Process Model Running a Payroll Process Model SuccessFactors Employee Central Payroll Outling employee central payroll basics
Duration 3 Days 18 CPD hours This course is intended for This advanced course is designed for those individuals who are responsible for operating and managing the operation of an IBM i system. Overview Explain the concept of how LPAR works Explain the functions served by the HMC Explain how user versus resource security are implemented Explain the difference between group profiles and authorization lists Describe how adopted authority works Describe how work is managed on the system and the concepts of the performance tuning process on the system Explain how Management Central can be used to manage a single system or a network of System i servers Perform the steps to create a basic CL program using both the traditional (PDM and SEU) and the newer GUI (RSE and LPEX) application development tools Perform the steps to create a menu using SDA Provide some tips on how you can improve your operations This course is designed to enhance the skills of an IBM i System Operator. This course explains the concept of how LPAR works and discusses the functions provided by the HMC LPAR concepts and overview . Console options and HMC overview . IASP concepts and overview . Security concepts and overview . System values . User security (user and group profiles) . Resource security . Authorization lists and adopted authority . Management Central overview . Commands and tasks using Management Central . Inventory using Management Central . System values using Management Central . Other Management Central functions . Work management: Concepts and overview . Work management: Subsystem concepts and overview . Work management: Job processing concepts and interactive jobs . Work management: Job processing concepts of other job types . Work management: Submitting and tracking of batch jobs . Programming concepts . CL programming concepts . Using PDM and SEU to create a CL program . Starting and setting up RSE . Creating a CL program using RSE and LPEX Editor . Creating a menu using SDA . Tips for improved operation .
Duration 5 Days 30 CPD hours This course is intended for This is an intermediate course for POWER i administrators, IBM Business Partners, and anyone else who would like practical knowledge of the features and functions supported by BRMS. Overview Describe the major features and functions of BRMS List the steps to install BRMS on a single system or in a BRMS Network environment Implement a previously defined backup and recovery strategy using BRMS Implement a previously defined archival and retrieval plan, including dynamic retrieval, using BRMS Explain how to utilize a tape drive, tape library system, virtual tape, and optical drive with BRMS Implement and use BRMS using the green screen, System i Navigator, and IBM Navigator for i This course covers the features & functions supported by Backup Recovery & Media Services (BRMS). Learn how to perform the supported functions when using a 5250 emulation session, when using System i Navigator, & when using IBM Navigator for i. Overview of BRMS . Installing BRMS . BRMS policies overview . Media devices and encryption using software and hardware . Overview and implementation of virtual tape, DVD, and optical device support . Creating a simple backup control group . BRMS log . Saving IFS data . Working with backup lists . Parallel save, user exits, and save-while-active . Performing a backup and full system backup . Other backup topics i . Storage locations . Containers . Move management . Media class . Media policies . Media topics . BRMS networking . Scheduling BRMS jobs . Daily maintenance . BRMS reports . Recovery . Tape duplication and label print . Functional usage . Archive . Retrievaltion . TSM Client and BRMS on IBM i . BRMS Enterprise . Summary .
Coming soon! The Oral Health Practitioner role complements the role of other dental professionals and fits in the dental career structure a higher level than a dental nurse but below a dental hygienist, hygienist / therapist or dentist. Working to the direction of a dentist you will take dental bacterial plaque indices and debris scores, apply fluoride varnish, take clinical photographs and take impressions.
Coming soon! Tailored for seasoned professionals, our Level 7 Senior Leader course is for those seeking to enhance their leadership capabilities, this program is designed for individuals aspiring to or currently occupying senior leadership roles. Delve into advanced concepts of strategic leadership, organizational effectiveness, and change management. Explore the nuances of decision-making at the executive level, honing your skills in navigating complex business landscapes.
Coming soon! An oral health educator has an important and valuable role within a dental practice to promote good oral health care and work with patients to help prevent oral disease. The Certificate in Oral Health Education is specifically designed to equip a Dental Nurse wishing to develop professionally to become an oral health educator, with the knowledge and skills required to be able to effectively deliver oral health care messages, educate various patient groups and have the ability to adapt information and communication to the specific needs of the patient.
Successful account management requires time and investment to achieve high levels of customer satisfaction and develop new business opportunities. Ensuring you are equipped with the right tools to approach every customer interaction in a structured way will help you have productive relationships with your clients. Whether you're new to account management or experienced in business development and looking to expand your skillset, understanding how you can maximise customer relationships will be key to your success. We have developed this programme to be practical, fun and interactive. Participants will have the opportunity to learn and practice a number of key skills that will see successful results, and are encouraged to bring real life examples to the course so that learning can be translated to real world scenarios. This course will help participants: Learn how to plan growth and increase revenue from existing accounts Develop skills to build and develop essential relationships to increase value and visibility Learn how best to create loyalty and customer satisfaction Identify how to set account targets and development plan for building contacts and cross-selling Develop persuasion and influencing skills to better define needs and develop opportunities Learn how to add value at all stages; plus gaining competitive advantage Develop an up-selling, cross-selling strategy 1 Performance metrics for account management Introduction to the PROFIT account management model Using practical tools to measure account performance and success Planning your account strategy - red flags and green lights 2 Relationships for account management How to build and manage key relationships Producing a 'relationship matrix' Developing a coach or advocate 3 Setting objectives for your account Developing an upselling cross-selling strategy Setting jointly agreed goals, objectives and business plans Planning session 4 Feedback and Retention - building loyal and satisfied customers How to monitor and track your customer's satisfaction Building a personalised satisfaction matrix Customer service review meetings 5 Influence Getting your message and strategy across to C-level contacts Being able to better develop a business partnership within an accountes 6 Teamwork and time management Working with others to achieve your account goals Managing and working with a virtual team Managing your time and accounts effectively 7 Gaining commitment and closing the sale Knowing when to close for commitment How to ask for commitment professionally and effectively Key negotiation skills around the closing process - getting to 'yes' Checklist of closing and negotiation skills Practice session
Duration 2 Days 12 CPD hours This course is intended for This course is designed for all project managers and project team leaders. Overview At course completion, students will be able to identify, analyze, respond to, and control project risks. This course focuses on improving the project manager?s risk management expertise, from initial planning through project closure. Participants will apply all course principles to a work-related case study taken directly from their work environment. Risk Management Overview Risk Management Benefit and Uses Project Risk Management Project Management Life Cycle Initiating Process Group Initiating Process Group Overview Develop Project Charter Identify Stakeholders Project Selection Criteria ROI Analysis ROI Methods Risk Complexity Index Project Selection Planning Process Group Planning Process Group Overview Scope Risks Schedule Risks Resource Risks Plan Risk Management Identify Risks Delphi Technique Subject Matter Expert Input Brainstorming Fishbone Diagrams Process Analysis Five Whys Influence Diagrams Risk Breakdown Structure (RBS) Risk Register Perform Qualitative Risk Analysis Probability and Impact Assessment Probability and Impact Chart Perform Quantitative Risk Analysis Three point estimates PERT Triangular Distributions Outlier Considerations Geometric Mean Normal Distributions Methods Tornado Diagrams Expected Monetary Value (EMV) Monte Carlo Plan Risk Responses Risk Response Strategies Overall Project Risk Checklists Executing, Monitoring and Controlling Process Groups Executing Process Group Overview Monitoring and Controlling Process Group Overview Control Risks Project Monitoring Longer Projects Closing Process Group Closing Process Group Overview Close Project or Phase Risk Activities During Closing Process Group Post-Project Risk Assessment
Duration 1 Days 6 CPD hours This course is intended for This course is designed for all levels of experience in using Microsoft Project, as well as all levels of experience in project management. In particular, this course is designed for persons who need to author Microsoft Project work schedules including Project Managers and Project Assistants. Overview To be properly introduced, or reintroduced, to Microsoft Project. To gain an understanding of a proven mindset Microsoft Project users should possess each time they open and work Microsoft Project schedules. To gain an understanding of globally accepted project management principles. To be able to effectively apply Microsoft Project into the Initiation and Planning phases of a normal project life cycle. MS Project: Project Initiation and Planning (part 1 of a 3 part series) course provides proven tools and techniques for successfully using Microsoft Project to assist with managing projects. MS Project: Project Initiation and Planning (part 1 of a 3 part series) course provides proven tools and techniques for successfully using Microsoft Project to assist with managing projects.
Duration 2 Days 12 CPD hours This course is intended for Network engineers, technical support personnel, reseller support engineers, and others responsible for implementing and/or maintaining the Juniper Networks products covered in this course. Overview Introduction to carrier Ethernet Describe the function of an Ethernet LAN Describe Ethernet frame filtering Implement VLAN tagging Implement IRB Implement a virtual switch Describe interconnecting routing instances Describe provider bridging Configure and monitor provider bridging Configure and monitor provider backbone bridging Explain the purpose of the Spanning Tree Protocol (STP) Configure and monitor the STP, the RSTP, the MSTP, and the VSTP Explain the purpose of bridge protocol data unit (BPDU), loop, and root protection Describe the basic operation of link fault management (LFM) Describe the basic operation of connectivity fault management (CFM) Configure and monitor Ethernet OAM Describe and configure Ethernet Ring Protection (ERP) The Junos Service Provider Switching course is a two-day course that provides students with intermediate switching knowledge and configuration examples that are most common in a Service provider implementation. Course Outline Course Introduction Carrier Ethernet Ethernet in the WAN Ethernet Standards Organizations MX Series Layer 2 Features Ethernet Switching and Virtual LANs Ethernet LANs Bridging Configuring and Monitoring VLANs Configuring and Monitoring IRB Layer 2 Address Learning and Forwarding Layer 2 Firewall Filtering Virtual Switches Routing Instances Overview Configuring and Monitoring Virtual Switches Interconnecting Routing Instances Provider Bridging Expanding the Bridged Network Provider Bridging Configuring and Monitoring Provider Bridging Provider Backbone Bridging Configuring and Monitoring Provider Backbone Bridging Spanning-Tree Protocols Overview of STP Overview of RSTP Overview of MSTP Overview of VSTP Configuring and Monitoring Spanning-Tree Protocols Understanding BPDU, Loop, and Root Protection Ethernet OAM OAM Overview LFM CFM Configuring and Monitoring OAM Ethernet Ring Protection ERP Overview Configuring and Monitoring ERP LAG Overview Configuring and Monitoring a LAG