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Empower yourself with crucial risk management skills in the workplace through our Risk Assessment course. Learn to identify, measure, and mitigate risks effectively, ensuring a safer and more resilient work environment. Ideal for professionals seeking to enhance workplace safety and decision-making.

Duration 2 Days 12 CPD hours This course is intended for Data Protection Officers IT Managers and Administrators Records Managers System Developers IT Security specialist Anyone who builds and develops IT systems Overview Critical data protection concepts and practices that impact IT Consumer data protection expectations and responsibility How to bake privacy into early stages of IT products and services for cost control, accuracy and speed-to-market How to establish data protection practices for data collection and transfer How to preempt data protection issues in the Internet of Things How to factor data protection into data classification and emerging tech such as cloud computing, facial recognition and surveillance How to communicate data protection issues with partners such as management, development, marketing and legal The Principles of Privacy in Technology training is the how to course on privacy and data protection practices in the development, engineering, deployment and auditing of IT products and services. Those taking the course will develop an understanding of privacy-related issues and practices in the context of the design and implementation of information and communication technologies and systems. The training is based on the body of knowledge for the IAPP?s ANSI accredited Certified Information Privacy Technologist (CIPT) certification program. Fundamentals of information privacy Reviewing the modern history of privacy Foundational privacy concepts Data protection roles and fair information practices Exploring the impacts of privacy and data protection regulations on information management Privacy in the IT environment Compliance requirements IT risks Stakeholder privacy expectations Differentiating between privacy and security Core privacy concepts Foundational elements for embedding privacy in IT Common privacy principles Data protection by design and default Privacy considerations in the information life cycle Privacy considerations throughout the stages of the information life cycle Privacy in systems and applications Examining the risks inherent in the IT environment and options for addressing them Identity and access management Credit card information and processing Remote access BYOD and telecommuting Data encryption Additional privacy-enhancing technologies in the enterprise environment Privacy techniques Strengths and weaknesses of authentication techniques Using identifiers Privacy by design Online privacy issues Unique challenges that come from online privacy issues Laws and regulations Online threats Social media E-commerce Tracking technologies Web security protocols Technologies with privacy considerations Privacy considerations associated with a variety of technologies Cloud computing Wireless IDs Location-based services ?Smart? technologies Video/data/audio surveillance Biometric recognition

This workshop will help you create, develop and close business opportunities using a consultative approach and a value-based (not price-led) proposition. Value-based selling means working the way your customer wants to buy, not how you want to sell. It also means: In a transactional sale the customer knows the answer without help from a salesperson (or cannot see why they should choose you), or is prepared to stay with what they have. Customer decision criteria are price and convenience and customers resent time spent with (new) salespeople, mainly because the salesperson adds little or nothing to what the customer already has and just wastes time. In a consultative or value-based sale, by contrast, the customer doesn't know the answer already. The salesperson must take the role of an advisor, not just a 'product promoter'. Customers demand expertise, advice and customisation during the sales process. Often customers insist on multiple meetings with salespeople and others to develop advantages that you can bring and reduce the perceived risk of changing. In this way the salesperson often adds more value than the product or service alone. This very practical workshop will help you use proven strategies and tactics to build, manage and successfully close sustainable business opportunities using a consultative approach and a value-based (not price-led) proposition. This includes: Increased impact of your new sales conversations, presentations and proposals - leading to faster decisions and increased conversion Greater confidence, consistency and professionalism throughout the business development process Enhanced sales questioning skills and techniques, leading to better, faster and more accurate development of customer needs, problems, value and expectations Improve your people, communication, influence and persuasion skills when approaching, consulting or presenting your services and solutions How to build value at all points in the customer's buying process through your knowledge, skills and structured approach Proven ways to gain additional business and referrals from existing customers and contacts, through direct approach and lead generation Being better able differentiate your firm, your solutions, track-record and expertise clearly and accurately with tailored value statements for each stage and for each opportunity Overcome and avoid price-based objections, buying criteria and negotiation 1 Introduction and key principles of value-based selling Introduction and review of pre-course questionnaires - KPIs, personal learning objectives and key principles The main principles of value-based selling and how they benefit you and the customer How value-based selling differs from 'transactional' or 'price-based' selling The stages of the customer's buying cycle - how to identify and work through strategies for each stage The concept of structured and set-piece selling and proposing Presentation by participants: Personal sales improvement goals 2 Value-based selling strategies and skills What is value? How can one move away from a price-led agenda? How to survive and resist price pressure - six techniques A review of key competencies and skills needed for a value-based approach Strategies, case studies and examples with discussion and review Defining your initial value proposition and comparative advantage How best to established the right level of trust, rapport and credibility Planning and practice session: Strategy - mapping a value-based sales process. 3 Connecting skills Research before the meeting and the first few minutes - ways to gain instant rapport and setting the foundation for a successful outcome in a first sales call How to structure an effective first time sales call or meeting - the subtle differences that are important to master How best to differentiate your solutions and build credibility and enthusiasm early or at the start of the buying process Overcoming initial buying resistance and relaxing the prospect; gaining rapport, opening the meeting: PBC (purpose-benefit-check) and gaining agreement to proceed Planning and practice session: Connecting - first meeting with a new contact 4 Consulting - building, developing and influencing client needs Understanding the power of high-impact and third-level questions to influence people based around specific needs and solutions The importance of body language and other personal communication dynamics when asking questions; empathic listening, run-on questions, drawing out skills, summarising, etc Creating a 'disturb' approach to creating needs and opportunities and positioning your solutions Using proven advanced sales questioning techniques with greater skill: Outcome, SPIN and qualification questions 'Decision-making criteria' - tools to help you develop the relevant criteria with the customer and in doing so progress your sales opportunities more effectively Planning and practice session: Questioning skills 5 Convincing - presentation and persuading skills practice Substance and style - selecting the right tone and content to engage and enthuse your prospect Compelling benefits and reducing perceived risk - key messages to deliver Helping the customer choose your proposition - by being convincing, compelling and credible when you present Professional and effective presentation skills - with personal coaching and practice sessions The keys of influence and persuasion and the keys to convincing a new customer to choose you for the first time Planning and practice session: Role-play in presenting your solution 6 Commitment Knowing when and how to close for commitment to the next stage in your sales process, plus ways to ask for commitment professionally and effectively How to isolate, prioritise and answer objections and concerns more openly and accurately, using a consultative not a confrontational approach Deal more effectively and profitably with price objections and reduce buyer's remorse (which can lead to an 'I want to think about it' reaction and cause delay and inertia) Key negotiation skills around the closing process - getting to 'yes' Planning and practice session: Role-play in closing and negotiation skills 7 Assessed role-play - Final practice session Live role-plays There is an option for external participants to be brought in to the live training workshop to take-part in the final assessed role-play or assist with other sessions run during the course. Performance assessment - 'Dragon's Pitch' The final afternoon of the course is an assessed role-play using a prepared scenario and external 'CEO'. The assessment criteria will be agreed prior to the workshop. 8 Workshop summary and close Personal action plan and learning summary

Duration 3 Days 18 CPD hours This course is intended for This course is designed for the following roles: System administrators Technical solutions architects Systems integrators Channel partners Value-added resellers Customer sales engineers DevOps engineers Sales engineers Systems engineers Technical solutions architects Overview This course will help you: Use SaaS or on-prem version of Cisco Intersight to enable IT organizations to analyze, simplify, and automate their environments in more advanced ways than the prior generations of tools Gain hands-on experience using Cisco Intersight Understand the X-Series, B-Series, and C-Series product line similarities and differences Describe Cisco Intersight and how it can be used to manage UCS and Cisco Hyperflex Understand the process for upgrading firmware with Cisco Intersight Administering server profiles, pools, and policies with Cisco Intersight Describe how to get started with Cisco Intersight programmability Cisco Intersight Overview (DCISO) v1.0 is a 3-day instructor led course that builds your experience with the administration of Cisco Unified Computing System (UCS) X-Series servers, including using Cisco Intersight for UCS management. This course covers architecture, configuration, and operation of Cisco Intersight©, and is designed to serve the needs of engineers seeking to understand the capabilities of Cisco Intersight for managing data centers from a single management platform. Course Outline Describing Cisco UCS Management in Cisco Intersight Describing the Cisco UCS Platform Describing Cisco Intersight Workloads Describing Automation Options Using Cisco Intersight

Duration 3 Days 18 CPD hours This course is intended for Before taking this course delegates should already be familiar with basic analytics techniques, comfortable with basic data manipulation tools such as spreadsheets and databases and already familiar with at least one programming language Overview This course teaches delegates who are already familiar with analytics techniques and at least one programming language how to effectively use the programming language for three tasks: data manipulation and preparation, statistical analysis and advanced analytics (including predictive modelling and segmentation). Mastery of these techniques will allow delegates to immediately add value in their work place by extracting valuable insight from company data to allow better, data-driven decisions. Outcomes: After completing the course, delegates will be capable of writing production-ready R code to perform advanced analytics tasks enabling their organisations make better, data-driven decisions. Becoming a world class data analytics practitioner requires mastery of the most sophisticated data analytics tools. These programming languages are some of the most powerful and flexible tools in the data analytics toolkit. Topic 1 Intro to our chosen language Topic 2 Basic programming conventions Topic 3 Data structures Topic 4 Accessing data Topic 5 Descriptive statistics Topic 6 Data visualisation Topic 7 Statistical analysis Topic 8 Advanced data manipulation Topic 9 Advanced analytics ? predictive modelling Topic 10 Advanced analytics ? segmentation

Our teams are increasingly built from colleagues from around the world, each of whom has their own unique culture and communication style. We can help you embrace, enjoy and harness the diversity in teams for incredible outcomes! This course includes: The impact on the team of language and cultural differences Communication techniques for an effective global team The importance of clarity and commitment The difference in planning and scheduling across cultures Different perceptions of power and leadership Leveraging the diversity in your team

Duration 2 Days 12 CPD hours This course is intended for Administrators Overview Please refer to course overview This offering covers the fundamental concepts of installing and configuring IBM Cognos Analytics, and administering servers and content, in a distributed environment. In the course, participants will identify requirements for the installation and configuration of a distributed IBM Cognos Analytics software environment, implement security in the environment, and manage the server components. Students will also monitor and schedule tasks, create data sources, and manage and deploy content in the portal and IBM Cognos Administration. Introduction to IBM Cognos Analytics administration IBM Cognos Analytics components Administration workflow IBM Cognos Administration IBM Cognos Configuration Identify IBM Cognos Analytics architecture Features of the IBM Cognos Analytics architecture Examine the multi-tiered architecture, and identify logging types and files Examine IBM Cognos Analytics servlets Performance and installation planning Balance the request load Configure IBM Cognos Analytics Secure the IBM Cognos Analytics environment Identify the IBM Cognos Analytics security model Define authentication in IBM Cognos Analytics Define authorization in IBM Cognos Analytics Identify security policies Secure the IBM Cognos Analytics environment Administer the IBM Cognos Analytics server environment Administer IBM Cognos Analytics servers Monitor system performance Manage dispatchers and services Tune system performance, and troubleshoot the server Audit logging Dynamic cube data source administration workflow Manage run activities View current, past, and upcoming activities Manage schedules Manage content in IBM Cognos Administration Data sources and packages Manage visualizations in the library Deployment Other content management tasks Examine departmental administration capabilities Create and manage team members Manage activities Create and manage content and data Manage system settings Manage Themes, Extensions, and Views Share services with multiple tenants

Duration 2 Days 12 CPD hours This course is intended for Administrators Overview Please refer to course overview This offering covers the fundamental concepts of installing and configuring IBM Cognos Analytics, and administering servers and content, in a distributed environment. In the course, participants will identify requirements for the installation and configuration of a distributed IBM Cognos Analytics software environment, implement security in the environment, and manage the server components. Students will also monitor and schedule tasks, create data sources, and manage and deploy content in the portal and IBM Cognos Administration. Introduction to IBM Cognos Analytics administration IBM Cognos Analytics components Administration workflow IBM Cognos Administration IBM Cognos Configuration Identify IBM Cognos Analytics architecture Features of the IBM Cognos Analytics architecture Examine the multi-tiered architecture, and identify logging types and files Examine IBM Cognos Analytics servlets Performance and installation planning Balance the request load Configure IBM Cognos Analytics Secure the IBM Cognos Analytics environment Identify the IBM Cognos Analytics security model Define authentication in IBM Cognos Analytics Define authorization in IBM Cognos Analytics Identify security policies Secure the IBM Cognos Analytics environment Administer the IBM Cognos Analytics server environment Administer IBM Cognos Analytics servers Monitor system performance Manage dispatchers and services Tune system performance, and troubleshoot the server Audit logging Dynamic cube data source administration workflow Manage run activities View current, past, and upcoming activities Manage schedules Manage content in IBM Cognos Administration Data sources and packages Manage visualizations in the library Deployment Other content management tasks Examine departmental administration capabilities Create and manage team members Manage activities Create and manage content and data Manage system settings Manage Themes, Extensions, and Views Share services with multiple tenants

Ensuring an efficient flow of goods and services between manufacturers and their skilled trade customer base.

Talent Management and Succession Planning,” the podcast where we explore the critical aspects of attracting and retaining top finance talen Talent management is the lifeblood of any organisation, and finance departments are no exception. In a competitive business landscape, attracting and retaining top finance talent can make a significant difference. Highly skilled and motivated professionals drive innovation, improve financial performance, and contribute to strategic decision-making. By investing in talent management, CFOs ensure their organisations have the right people in the right roles, which is vital for sustainable growth and success. Talent management also enables CFOs to build a culture of continuous learning and development. By nurturing the skills and capabilities of finance professionals, we create an environment that fosters innovation and adaptability. This is crucial in today’s rapidly changing business landscape, where finance teams need to keep pace with evolving technologies, regulations, and industry trends. Talent management provides a foundation for building a resilient and agile finance function. Succession planning is an integral part of talent management. How do CFOs approach succession planning, particularly in finance leadership roles? Succession planning is a proactive approach to ensure a smooth transition of leadership roles. CFOs need to identify high-potential individuals within their finance teams and provide them with opportunities for growth and development. This includes mentorship, training programs, and exposure to cross-functional experiences. By preparing a pipeline of future finance leaders, CFOs can mitigate the risks associated with unexpected departures or retirements, ensuring continuity and stability in finance leadership. Additionally, succession planning should encompass diversity and inclusion. CFOs recognize the importance of building diverse finance teams that reflect the broader talent pool. By providing equal opportunities for underrepresented groups and promoting inclusivity, we foster a culture of belonging and tap into a wider range of perspectives and ideas. Diverse teams drive innovation and improve decision-making, contributing to the overall success of the organisation. How do CFOs create a talent development culture within their finance teams, and what initiatives can be implemented to foster continuous growth? CFOs can create a talent development culture by prioritizing learning and development initiatives. This includes offering ongoing training programs, supporting professional certifications, and providing access to resources that enhance technical and soft skills. CFOs should encourage finance professionals to take ownership of their own development and provide opportunities for them to stretch their capabilities. This may involve cross-functional projects, exposure to different areas of the business, or participation in industry conferences and networking events. Additionally, mentorship and coaching programs play a crucial role in talent development. CFOs can pair experienced finance leaders with up-and-coming talent, fostering knowledge transfer, and providing guidance and support. Encouraging regular feedback and performance discussions helps finance professionals understand their strengths and areas for improvement, enabling targeted development plans. By creating a culture that values continuous learning and growth, CFOs empower their finance teams to reach their full potential. https://www.fdcapital.co.uk/podcast/talent-management-and-succession-planning/ Tags Online Events Things To Do Online Online Classes Online Business Classes #leadership #development #successionplanning #employees #talentmanagement