3535 Courses in Cardiff delivered Online

If you want to work as an Early Years Foundation Stage teacher or want to learn more about the subject but do not know where to begin, then you have come to the right place. This Early Years Foundation Stage course will provide you with a solid foundation to help you become an expert Early Years Foundation Stage teacher. This thorough Early Years Foundation Stagecourse will provide you with all of the necessary skills and a great insight into the early years foundation stage to help you advance your career in this profession. When working as an early years foundation stage teacher, there are always new skills to master and new knowledge to gather. This Early Years Foundation Stage course will thoroughly prepare you to grasp all of this profession's key skills and knowledge. Experts have designed this course to help you learn quickly and efficiently at your own speed. Enrol today and take the next step towards your personal and professional goals. Learning Outcomes After completing this Early Years Foundation Stage course, you will be able to: Describe the importance of Early Years in Development. Master EYFS teaching techniques. Promote learning and development. Work as an EYFS teacher. Identify children with special education needs or Disabilities. Explain the EYFS framework. Find work as an EYFS teacher. Why Choose Early Years Foundation Stage Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Early Years Foundation Stage Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Early Years Foundation Stage course. [ Note: Free PDF certificate as soon as completing the Early Years Foundation Stage course] Detailed Course Curriculum of this Early Years Foundation Stage Course: Module 1: An Overview of EYFS Module 2: Significance of Early Years in Development Module 3: Teaching Techniques Focusing EYFS Module 4: Curriculum for EYFS Teaching Module 5: EYFS Teaching Career Module 6: Fostering Learning and Development Module 7: Children Having Special Education Needs or Disabilities Module 8: Guiding Parents to the Early Years Foundation Stage Module 9: Safety Requirements Module 10: The EYFS Educational Philosophies and Privileges Module 11: The Process of Registration, Inspection, and Quality Improvement Module 12: EYFS Framework in 2021 Module 13: Finding Work as an EYFS Teacher Assessment Method After completing each module of the Early Years Foundation Stage Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Early Years Foundation Stage course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Early Years Foundation Stage Course is ideal for: Students Fresh graduates Job Seekers Anyone interested in this topic People who are already working in this field and want to polish their knowledge and skill. Requirements There are no specific requirements for this Early Years Foundation Stage course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Early Years Foundation Stage course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Early Years Foundation Stage Course will improve your CV and career opportunities. As a result, after completing this Course, you will have a market advantage in entering the relevant job field. Certificates Certificate of completion Digital certificate - Included

EYFS Online Training If you want to learn about EYFS and become an expert in the field, you have arrived at the right place. Industry experts designed this EYFS course to enable you to learn quickly and efficiently and at your own pace and convenience. If you want to work as an Early Years Foundation Stage teacher or want to learn more about the subject but do not know where to begin, then you have come to the right place. This EYFS course will provide you with a solid foundation to help you become an expert Early Years Foundation Stage teacher. Courses Course 01: EYFS Course 02: Teaching Assistant Course 03: Primary Teaching Diploma EYFS Online This thorough EYFS course will provide you with all of the necessary skills and a great insight into the early years foundation stage to help you advance your career in this profession. When working as an early years foundation stage teacher, there are always new skills to master and new knowledge to gather. This EYFS course will thoroughly prepare you to grasp all of this profession's key skills and knowledge. Course Curriculum of EYFS Module 1: An Overview of EYFS Module 2: Significance of Early Years in Development Module 3: Teaching Techniques Focusing EYFS Module 4: Curriculum for EYFS Teaching Module 5: EYFS Teaching Career Module 6: Fostering Learning and Development Module 7: Children Having Special Education Needs or Disabilities Module 8: Guiding Parents to the Early Years Foundation Stage Module 9: Safety Requirements Module 10: The EYFS Educational Philosophies and Privileges Module 11: The Process of Registration, Inspection, and Quality Improvement Module 12: EYFS Framework in 2021 Module 13: Finding Work as an EYFS Teacher Assessment Method of EYFS After completing each module of the EYFS Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of EYFS After completing the MCQ/Assignment assessment for this EYFS course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? EYFS EYFS course is ideal for Students, Fresh graduates, Job Seekers etc. Requirements EYFS There are no specific requirements for EYFS course. Career path EYFS This EYFS course will improve your CV and career opportunities. Certificates Certificate of completion Digital certificate - Included

If you want to work as an Early Years Foundation Stage teacher or want to learn more about the subject but do not know where to begin, then you have come to the right place. This EYFS Teaching Diploma course will provide you with a solid foundation to help you become an expert Early Years Foundation Stage teacher. This thorough Early Years Foundation Stage course will provide you with all of the necessary skills and a great insight into the early years foundation stage to help you advance your career in this profession. When working as an early years foundation stage teacher, there are always new skills to master and new knowledge to gather. This Early Years Foundation Stage course will thoroughly prepare you to grasp all of this profession's key skills and knowledge. Experts have designed this course to help you learn quickly and efficiently at your own speed. Enrol today and take the next step towards your personal and professional goals. Learning Outcomes After completing this Early Years Foundation Stage course, you will be able to: Describe the importance of Early Years in Development. Master EYFS teaching techniques. Promote learning and development. Work as an EYFS teacher. Identify children with special education needs or Disabilities. Explain the EYFS framework. Find work as an EYFS teacher. Why Choose Early Years Foundation Stage (EYFS) Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Early Years Foundation Stage Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Early Years Foundation Stage course. [ Note: Free PDF certificate as soon as completing the Early Years Foundation Stage (EYFS) course] Course Curriculum of *** Early Years Foundation Stage (EYFS) *** Module 1: An Overview of EYFS Module 2: Significance of Early Years in Development Module 3: Teaching Techniques Focusing EYFS Module 4: Curriculum for EYFS Teaching Module 5: EYFS Teaching Career Module 6: Fostering Learning and Development Module 7: Children Having Special Education Needs or Disabilities Module 8: Guiding Parents to the Early Years Foundation Stage Module 9: Safety Requirements Module 10: The EYFS Educational Philosophies and Privileges Module 11: The Process of Registration, Inspection, and Quality Improvement Module 12: EYFS Framework in 2021 Module 13: Finding Work as an EYFS Teacher Assessment Method After completing each module of the Early Years Foundation Stage Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Early Years Foundation Stage course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Early Years Foundation Stage (EYFS) course is ideal for: Students Fresh graduates Job Seekers Anyone interested in this topic People who are already working in this field and want to polish their knowledge and skill. Requirements There are no specific requirements for this Early Years Foundation Stage (EYFS) course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Early Years Foundation Stage (EYFS)Course will improve your CV and career opportunities. As a result, after completing this Course, you will have a market advantage in entering the relevant job field. Certificates Certificate of completion Digital certificate - Included

Empower yourself with our Confidence Building Training: Personal Development Skills course. Enhance your self-assurance, communication prowess, and leadership abilities. Gain practical strategies to overcome obstacles, project confidence in the workplace, and cultivate respectful relationships. Elevate your personal and professional growth with expert guidance and interactive learning experiences.

Are you interested and excited to become a school teacher in the UK? If yes, you need to have certain recognised qualifications, i.e., Qualified Teacher Status (QTS), by following an Initial Teacher Training programme (ITT). To gain the required qualification above, you need to become competent and skilled enough! With our Nursery Teaching bundle, you will acquire the necessary knowledge and skills and eventually become a qualified teacher. This Nursery Teaching is a bundle of 11 courses. We have sincerely combined these 11 courses with a comprehensive curriculum made by the expert teachers to make this Teacher Teaching highly valuable for you. Depending on your need, you will get dedicated tutor support throughout this Nursery Teaching Course. Our tutors are always happy to assist our learners. So, you need to ask for assistance only! With this Nursery Teaching, you will get 11 courses! It means you will get 11 different certificates of achievement once you complete all the courses successfully. Imagine how your CV will be enriched. And the PDF certificates are completely free. With this Nursery Teaching, you will increase your employability skill enormously and stand out from the crowd. So, why do you hesitate? Just enrol on this Nursery Teaching, and the rest is on us to make your learning journey a pleasant one. This Nursery Teaching is fully online and self-paced, so you don't need to worry about timing. You can set your own schedule to continue the courses. Let's see what are those 11 courses included in this Nursery Teaching Bundle - Level 2 Award in Support Work in Schools and Colleges Level 2 Diploma for the Early Years Practitioner Level 3 Award in Childcare and Education Diploma in Special Education Needs (SEN) EYFS Teaching Diploma Primary Teaching Diploma Teaching Assistant Early Years Level 4 Dyslexia Autism Diploma ADHD Awareness Course Learning Outcomes By the end of this Bundle Course, you will be able to - Identify different teaching roles and responsibilities. Become competent to qualify for the QTS test. Be a teacher in your chosen field. Deal with students effectively and efficiently in different settings. Take care of the Special Education Needs and other problems the children face. Why Choose This from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials of Nursery Teaching Course. Nursery Teaching Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF 11 certificate as soon as completing the Nursery Teaching course. Other Benefits include this Nursery Teaching Bundle Course 11 E-Certificates Free Fully Tutor Support Free 5 Retake Exam Lifetime Access 24/7 Live Support 100% Online [ Note: Free PDF certificate as soon as completing the course ] ***Nursery Teaching Bundle Course*** Course 01: Level 2 Award in Support Work in Schools and Colleges Module 01: Understand Schools and Colleges as Organisations Module 02: Understand Children and Young People's Development Module 03: Understand Communication and Professional Relationships with Children, Young People and Adults Module 04: Understand Children and Young People's Health and Safety Module 05: Safeguarding Children and Young People Module 06: Understand Equality, Diversity and Inclusion in Work with Children and Young People ---------------------------- **Course 02: Level 2 Diploma for the Early Years Practitioner Module 01: Roles and Responsibilities of the Early Years Practitioner Module 02: Health and Safety of Babies and Young Children in the Early Years Module 03: Equality, Diversity and Inclusive Practice in Early Years Settings Module 04: Safeguarding, Protection and Welfare of Babies and Young Children in Early Years Settings Module 05: Understand How to Support Children's Development Module 06: Support Care Routines for Babies and Young Children Module 07: Support the Planning and Delivery of Activities, Purposeful Play Opportunities and Educational Programmes Module 08: Promote Play in an Early Years Setting Module 09: Support Well-being of Babies and Young Children for Healthy Lifestyles Module 10: Support Babies and Young Children to be Physically Active Module 11: Support the Needs of Babies and Young Children with Special Educational Needs and Disability Module 12: Promote Positive Behaviour in Early Years Settings Module 13: Partnership Working in the Early Years Module 14: Support Children's Transition to School ---------------------------- Course 03: Level 3 Award in Childcare and Education Module 1: Child Development from Conception to Seven Years Module 2: Children's Health and Wellbeing ---------------------------- Course 04: Diploma in Special Education Needs (SEN) Module 01: Introduction Module 02: A Quick Overview of the New SEND Code of Practice Module 03: Legislation Related to SEN Module 04: SEN Assessments and Descriptors Module 05: Education for Children with Disabilities Module 06: Common SEN Conditions Found Within Mainstream Schools And many more... ---------------------------- Course 05: EYFS Teaching Diploma Module 01: An Overview of EYFS Module 02: Significance of Early Years in Development Module 03: Teaching Techniques Focusing EYFS Module 04: Curriculum for EYFS Teaching Module 05: EYFS Teaching Career Module 06: Fostering Learning and Development Module 07: Children Having Special Education Needs or Disabilities Module 08: Guiding Parents to the Early Years Foundation Stage Module 09: Safety Requirements And many more... ---------------------------- Course 06: Primary Teaching Diploma Module 01: Primary Education in the UK Module 02: Responsibilities, Qualifications and Skills Module 03: Initial Teacher Training Module 04: Types of Schools in the UK Module 05: Importance of Early Years in Development Module 06: EYFS Teaching Techniques Module 07: Teaching Primary English ---------------------------- Course 07: Teaching Assistant Module 01: Roles and Responsibilities of the Teaching Assistant Module 02: Working in the School Module 03: Working in the Classroom Module 04: Promote Children and Young people's Positive Behaviour Module 05: Support Children and Young People's Health and Safety Module 06: EYFS Teaching Techniques Module 07: Teaching Primary English Module 08: Teaching Primary Mathematics Module 09: Teaching Primary Science, Design and Technology Module 10: Teaching Other Primary Subjects And many more... ---------------------------- Course 08: Early Years Level 4 Module 1: Supporting the Emotional and Physical Well-being of Children Module 2: Equality, Diversity and Professional Partnerships Module 3: Health and Safety Legislation Module 4: Observations, Assessments and Planning Module 5: Safeguarding Children Module 6: The Early Years Foundation Stage Module 7: Managing in a Nursery Environment Module 8: Engaging in Professional Development ---------------------------- Course 09: Dyslexia Module 01: An Overview of Dyslexia Module 02: Learning Difficulties Due to Dyslexia Module 03: Impact of Dyslexia in the Educational Setting Module 04: Helping Adults with Dyslexia Module 05: Dyslexia in the Workplace Module 06: Approaches in Dyslexia Module 07: Dyslexia Strengths and Rewards Module 08: Assessment and Evaluation of Dyslexia Module 09: Dyslexia Friendly Learning Environment Module 10: Relevant Laws for Dyslexia -------------------------------- Course 10: Autism Diploma Module 01: Introduction to Autism Spectrum Disorder (ASD) Module 02: Approaches to Helping People and Children with Autism Module 03: Diagnosis of Autism Module 04: Communication Module 05: Cognitive Styles and Functions in Autism Module 06: Autistic Behaviour Module 07: Organisation Systems with Autistic Individuals Module 08: Autism Awareness Module 09: Government Policies on Autism in England -------------------------------- Course 11: ADHD Awareness Course Module 01: Overview of ADHD Module 02: The Experience of Treatment and Care for ADHD Module 03: Families and ADHD Module 04: Psychological Interventions for Children with ADHD in Educational Settings and Parent Training Module 05: ADHD and Attention Difficulties Module 06: Cognitive Approaches in ADHD Module 07: The Organisation of Care for ADHD Assessment Method After completing each module of Nursery Teaching Bundle, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Who is this course This Bundle Course is ideal for you to become a teacher in any setting. Moreover, existing teachers will also benefit from this Nursery Teaching Bundle by enriching their knowledge and skills. Requirements There is no specific requirement to enrol for this Nursery Teaching Bundle. However, you need to be over 16. Besides, to gain the best out of this Bundle Course, you must have a strong passion for becoming a teacher. Career path You can become skilled in different teaching professions with this Nursery Teaching Bundle. Such as - Primary Teacher Primary Teaching Assistant Teaching Assistant EYFS Teacher Nursery Nurse SEN Teacher Certificates Certificate of completion Digital certificate - Included

An hour exploring Autism, including the communication differences, strengths, sensory differences and unique experiences.

Teaching is a profession where you have to conduct lessons, exams and other activities via effective classroom management. To teach, you must have excellent organisation, time management and classroom management skills, since it paves the way for the teachers to engage the students in learning. This Classroom Assistant course is designed to teach you how to plan lessons, assess learning development, manage challenging behaviour in the classroom, and much more.  This Classroom Assistant course will equip you with the skills you need to successfully and efficiently plan. Furthermore, you will learn how to develop plans with assessable results, effective classroom management approaches, how to conduct assessments, the principles of grading, and some best-known practices in the classroom. Enrol Now to start boosting your Classroom Assistant skills. Key topics to be covered Introduction to Teach Like a Champion Classroom Management Planning Assessments and Grading Relationship Management Learning Outcomes Learn how to stop students disrupting the class Know the process of how to stop disruptions once they begin Learn how to choose an appropriate seating arrangement, the best communication system for the class, and the critical importance of planning. Develop expert planning skills to prepare effective lessons for the whole semester Learn how to conduct effective assessments, utilise efficient grading techniques, and determine the strengths and weaknesses of summative assessment Gain a comprehensive understanding of developing healthy relationships with students, communicating effectively with parents, and managing management. This course provides ultimate behaviour management training for teachers. This Classroom Assistant course will teach you the psychological tools for becoming a champion teacher. Who is this course for? Anyone who is interested in a career in the education sector Students Those who wants to improve their Classroom Assistant skills Why Choose this Course? Earn a FREE e-certificate upon successful completion of the Classroom Assistant Course. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design This Classroom Assistant course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Mock tests Multiple-choice evaluation Career path The Classroom Assistant course can be applied to  a range of roles, but would particularly enhance careers such as the following: Teaching Assistant Classroom Assistant SEN Teacher Education related other profession Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. A print copy by post is also available at an additional cost of £9.99 and a PDF Certificate at £4.99. What are you waiting for? Enrol this premium course NOW! 

Transform your data into actionable insights with Microsoft Power BI. Empower your business decisions through dynamic visualizations, interactive dashboards, and robust analytics. Unleash the power of data with this industry-leading business intelligence tool, designed to help you make informed choices and drive success. Explore the capabilities of Microsoft Power BI today for a smarter, data-driven future.

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This Adults Support Worker Course will guide you towards a fulfilling adult support career, providing you with all essential caregiving skills. You will be empowered to be a pillar of support and care for adults facing difficulties. This course at a glance Eligible to apply for the insurance Accredited by International Practitioners of Holistic Medicine (IPHM) Accredited by CPD UK Endorsed by Quality Licence Scheme Learn what is developmental psychology and gerontology Understand what constitutes old age Learn what is ageing and how it happens Understand common stereotypes of older people and how it affects them Learn life stages and theories and what to look forward to in old age Understand what are mental health issues and learning disabilities in old age Understand what is the quality of life and various scenarios where old-age people need emotional and mental support Learn how to improve the health and well-being of older people Why Adults Support Worker Course right for you? The adult support worker course will give you a basic understanding of methods and techniques used for the well-being of aged people and how to take care of old-aged people's mental health needs. This course will teach you steps to work with adults who are alone or anyone who is coping with grief and loss. You will learn how old-aged people can benefit from eating healthy food and keeping a well-balanced life. By the end of the adult support worker course online, you will have a solid understanding of adult support counselling to deal with adults or old age people if they are facing mental disorders such as depression, death anxiety or learning disabilities. This Adults Support Worker course online is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Adults Support Worker Course Details Accredited by International Practitioners of Holistic Medicine (IPHM) is a leading accredited organisation that certifies and regulates alternative therapists, healers, and training providers around the world. After completing the IPHM accredited course you will be eligible to apply for the insurance.   CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Module 01: Introduction to Psychology of Older Age About Your Tutor About Your Course What is 'Developmental Psychology' What is 'Gerontology' What We Consider as 'old Age' What is 'ageing' and How It Happens Module 02: Common Stereotypes of Older People Common Stereotypes of Older People How Stereotyping Affects Older People Life Stages and Theories What Do We Look Forward to in Our Older Age Module 03: What Do We Look Forward to in Our Older Age Memory-related Issues Learning Disabilities Alzheimer's Disease and Dementia Chronic Illness and Disabilities Module 04: The Quality of Life What is 'Quality of Life Loneliness Factors in the Elderly Population Coping With Grief and Bereavement 'Mild' and 'Severe' Depression Fear of Dying ('Death Anxiety') Module 05: Improving Health and Wellbeing The Effects of Exercising Is It Worth Eating 'Healthy' in Older Age What Else Affects 'Health' and 'Wellbeing'? Caring for Older People Thank You & Good Bye! Who should take this course? This comprehensive adult support worker online course is perfect for those who want to pursue their education in the adult support work industry or anyone who works in a non-government organisation and want to learn ways and methods of counselling old age people. Entry Requirements There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Adults Support Worker course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Check out our Basic Life Support Online Training Course and learn how to provide immediate care to someone experiencing a life-threatening emergency, such as cardiac arrest or choking. Our course is designed to teach you the necessary skills and knowledge to save lives and increase survival rates. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs What Is the Basic Life Support Course? BLS is a training that teaches people how to respond to emergencies and save lives. It focuses on basic strategies and actions to save a person's life and stabilise their condition in the event of a cardiac arrest, choking, or other medical emergency. What Caregivers Do? They provide the physical and emotional assistance that people may require in order to attain their goals. People with learning disabilities, autism, physical disabilities, mental health problems, communication difficulties need to rely on caregivers to live independently. What Skills Do You Need To Be A Relief Worker? Among various skills, the following skills are some essential skills that a support worker needs to have: A drive to help others, regardless of their situation. Patience and emotional resilience are required. Being sympathetic to everyone. The ability to establish and maintain meaningful relationships with people and their families. A non-judgmental attitude towards others, regardless of their needs. The ability to remain cool under pressure and under difficult situations. What qualifications do you need to become a social worker? To be eligible, you must have obtained a minimum 2.2 degree (level 6) in any discipline from a higher education institution in the UK or an approved equivalent from overseas, except for social work. If you want to learn more, then read our How to Become a social worker- a complete guide blog.

Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00