8740 Courses delivered On Demand

PRINCE2 Agile® Foundation and Practitioner Passport: On-Demand PRINCE2 Agile® Foundation and Practitioner Passport is your route to achieving the PRINCE2® Agile certification at your own pace. This on-demand course is accredited by AXELOS to support self-study distance learning for the PRINCE2 Agile® Foundation and Practitioner examinations. Who Should Attend Anyone currently working on Agile-based projects Individuals who wish to add Agile PM to their skills and capabilities Project Managers Team Leaders Business Analysts Technical Coordinators Project Sponsors Senior Management Prerequisites Fundamental knowledge of project management It is advised that participants attending this course have some knowledge and experience of Agile methods and project management Passing the Foundation exam is required before sitting the Practitioner exam. The DSDM Atern Foundation and Advanced Practitioner certificates are also acceptable prerequisites for the practitioner exam. Getting Started Fundamentals and the Philosophy Principles Preparation Lifecycle and Products Team Structures Roles and Responsibilities Communication MoSCoW and Timeboxing Lifecycle Configuration Estimation and Measurement Quality and Maintainability Planning, Control, and Risk Implementing AgilePM® Examination Approaches

Conflict Resolution Skills (On-Demand) Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans

Getting Started The primary aim of the OTHM Level 3 Diploma in Business Management is to offer learners a comprehensive grasp of how businesses operate and are organised. This qualification is designed to equip learners with the foundational knowledge, comprehension, and skills relevant to various aspects of business operations. It encourages learners to research, explore, and assess key business elements, encompassing areas like Business Communication, The Business Environment, People Management, Customer Service, Finance, and Marketing. Key Benefits Gain a thorough comprehension of business operations and organisational structure Equips learners with essential knowledge, comprehension, and practical skills required in various aspects of business activities Encourages learners to conduct research and explore critical elements of the business field, Apply the knowledge and skills gained to real-world business situations Develop effective written and oral communication skills essential for successful business interactions. Key Highlights This qualification will offer learners the requisite skills and knowledge to enter the world of work in their chosen sector We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The Assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. Entry Requirements Learners must be 18 years of demonstrate the ability to undertake the learning and Assessment A learner not from a majority English-speaking country must provide evidence of English language competency. Progression OTHM Level 4 diplomas Direct entry into a range of Bachelor's degree programmes Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Communication for Business Reference No : F/618/8192 Credit : 20 || TQT : 200 The primary objective of this unit is to impart learners with essential and critical skills needed for effective communication within a business setting. Learners will cultivate an understanding of various communication forms, including non-verbal, verbal, written, and IT. This knowledge will empower learners to proficiently convey messages by choosing the most appropriate communication method based on the message's specific context and content. UNIT2- The Business Environment Reference No : J/618/8193 Credit : 20 || TQT : 200 The primary goal of this unit is to equip learners with a comprehension of the idea of a business environment. Learners will foster an awareness of diverse business sectors, structures, and functions. Furthermore, learners will acquire insights into a business's inner and outer surroundings, where both micro and macroeconomic factors wield substantial influence over business operations. This knowledge will empower learners to evaluate a business's internal and external contexts proficiently. UNIT3- People Management Reference No : L/618/8194 Credit : 20 || TQT : 200 The primary objective of this unit is to furnish learners with the essential knowledge and insights required for proficiently guiding and supervising individuals within a business. Learners will cultivate an understanding of employee motivation, employee relationships, and performance management. This knowledge will enable learners to grasp the prerequisites for leaders and managers to facilitate and promote effective employee engagement. UNIT4- Customer Service Reference No : R/618/8195 Credit : 20 || TQT : 200 The primary goal of this unit is to equip learners with the essential knowledge and comprehension needed for effective performance in a customer service position. Learners will first establish a foundation in customer service basics, then explore customer types and strategies for fostering relationships with them within a business context. Building upon an understanding of various interpersonal skills, this unit will allow learners to showcase their ability to work independently and collaboratively in a team to deliver exceptional customer experiences. UNIT5- Finance in Business Reference No : Y/618/8196 Credit : 20 || TQT : 200 The primary objective of this unit is to impart learners with the foundational knowledge necessary for documenting financial transactions and generating financial statements. Learners will acquire an understanding of various economic and accounting methods, including the double-entry accounting system, budgeting, and investment assessment. This knowledge will empower learners to document financial transactions and create accounting statements proficiently. UNIT6- Marketing Reference No : D/618/8197 Credit : 20 || TQT : 200 The primary goal of this unit is to equip learners with the essential marketing knowledge and skills necessary to participate in marketing endeavours actively. This is complemented by understanding critical marketing and campaign principles, which are the basis for generating and delivering market research findings and a marketing campaign. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Overview of Team Management Level 3 Join our Team Management Level 3 course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Team Management Level 3 course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Team Management Level 3 course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! This Team Management Level 3 Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Team Management Level 3. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Team Management Level 3 course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Team Management Level 3 is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Team Management Level 3 course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Team Management Level 3 Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Team Management Level 5 Module 01: Defining Team Defining Team 00:28:00 Module 02: Understanding Management and Leadership Understanding Management and Leadership 00:26:00 Module 03: Building High Performing Teams Building High Performing Teams 00:28:00 Module 04: Motivating Team Members Motivating Team Members 00:37:00 Module 05: Talent Management Talent Management 00:39:00 Module 06: Stress Management and Mental Health Stress Management and Mental Health 00:23:00 Module 07: Succession Planning Succession Planning 00:31:00 Module 08: Communication Skills Communication Skills 00:42:00 Module 09: Negotiation Techniques Negotiation Techniques 00:19:00 Module 10: Managing Change Managing Change 00:21:00 Module 11: Managing Time Managing Time 00:28:00 Module 12: Managing Conflict Managing Conflict 00:31:00 Module 13: Risk Management Process Risk Management Process 00:14:00 Module 14: Managing Virtual Teams Managing Virtual Teams 00:17:00 Assignment Assignment - Team Management Level 5 00:00:00

Managing Multiple Projects: On-Demand Succeeding in today's competitive marketplace often requires cycle time reduction - reducing the duration of projects and getting results faster. This workshop will address managing multiple projects within the context of program or product management. Are your projects taking longer and longer to complete? Are results less than optimal because of time pressures on resources? Would you like to increase project 'throughout'? Succeeding in today's competitive marketplace often requires cycle time reduction - reducing the duration of projects and getting results faster. This workshop will address managing multiple projects within the context of program or product management. Planning and managing individual projects is challenging. When introducing the real-life limitation of resources and other outside influences into the multi-project environment, those challenges are magnified, and new challenges are introduced. This interactive workshop will position you for immediate action. The goal of this course is to equip you with the necessary knowledge, skills, and techniques so that you can effectively and productively manage multiple projects. What you Will Learn You'll learn how to: Manage stakeholder relationships and expectations Prioritize and sequence multiple projects Manage time and stress within a multiple project environment Effectively manage logical dependencies among projects Optimize the use of resources across multiple projects using concepts from Critical Chain methods Manage risk and communications in a multiple project environment Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Portfolio, program, and project management principles The multiple project environment The MMP Process Model Developing the Multiple Project List Multiple project portfolio management Project selection Project categories and types The multiple project list Multiple Project Logical Dependencies Project dependencies Types of multiple project portfolios Categories of logical dependencies across multiple projects Project priorities in the multiple project schedule Multiple Project Resource Management Multiple project resources and resource management concepts Multiple project resource loading Resource pool and resource database Multiple project resource issues and outsourcing Critical chain resource management, including drum resources and multi-tasking Managing Risk Across Multiple Projects Multiple project risk management process Identifying, assessing, and responding to multiple project risks Critical chain and multiple project risks Risk interrelationship management methods Creating and Executing the Multiple Project Plan The multiple project plan Multiple project scheduling Multiple project budgeting Executing and maintaining the multiple project plan Controlling in the multiple project environment Tools in multiple project management Multiple Project Communications Effective communication in the multiple project environment Common communication barriers Multiple project communications plan Resolving multiple project conflicts Summary and Next Steps What did we learn, and how can we implement this in our work environments?

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10 QLS Endorsed Courses for Customer Service Manager | 10 QLS Endorsed Certificates Included | Life Time Access

🚀 Unlock the Power of Persuasion with Email Sales Letter Mastery Course! 🚀 Are you tired of sending out emails that seem to vanish into the abyss of cyberspace, never to be opened or acted upon? Do you long to craft messages that captivate your audience, compel action, and drive sales effortlessly? Look no further! Welcome to the Email Sales Letter Mastery Course, your ticket to becoming a master wordsmith in the digital age!   📧 Why Email Sales Letters Matter: 📧 In today's fast-paced world, where attention spans are fleeting and competition is fierce, mastering the art of persuasive communication is essential. Email sales letters serve as your digital handshake, your virtual storefront, and your direct line to potential customers. With the right skills, you can transform mundane messages into magnetic marketing tools that not only grab attention but also convert leads into loyal customers.   🌟 Benefits of Taking Our Course: 🌟 Craft Compelling Content: Learn the secrets to crafting attention-grabbing subject lines, irresistible opening paragraphs, and persuasive calls to action that compel readers to take immediate action. Boost Conversion Rates: Discover proven techniques to optimize your email sales letters for maximum conversion rates, turning casual readers into enthusiastic buyers. Stand Out from the Crowd: Gain insights into the psychology of persuasion and consumer behavior, allowing you to tailor your messages to resonate deeply with your target audience. Save Time and Effort: Streamline your email marketing efforts by mastering efficient writing techniques and templates that allow you to create impactful messages in a fraction of the time. Drive Revenue Growth: Unlock the potential of your email marketing campaigns to drive significant revenue growth for your business or clients, achieving tangible results that speak for themselves.   💼 Who is this for? 💼 This course is ideal for entrepreneurs, marketers, sales professionals, freelancers, and anyone looking to harness the power of persuasive communication in the digital realm. Whether you're a seasoned pro or just starting out, our comprehensive curriculum is designed to meet you where you are and elevate your skills to new heights.   🚀 Career Path: 🚀 Upon completing the Email Sales Letter Mastery Course, you'll be equipped with the tools and knowledge to excel in various career paths, including: Digital Marketing Specialist: Become a sought-after digital marketing expert, leveraging your skills in email copywriting to drive results for businesses across industries. 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Enroll in the Email Sales Letter Mastery Course today and unleash the power of persuasive communication in the digital age! 🌟 FAQ (Frequently Asked Questions) - Email Sales Letter Course Q1: What is an Email Sales Letter? An Email Sales Letter is a type of marketing communication sent via email with the primary goal of persuading recipients to take a specific action, such as making a purchase, signing up for a service, or attending an event. It typically follows a structured format, highlighting the benefits of a product or service and includes a clear call-to-action. Q2: Why is it important to learn how to write effective Email Sales Letters? Learning how to write effective Email Sales Letters is crucial for businesses and marketers as it can significantly impact their sales and conversion rates. 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The comprehensive Communicate Effectively with Others has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Communicate Effectively with Others today, and learn from the very best the industry has to offer! This best selling Communicate Effectively with Others has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Communicate Effectively with Others is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Communicate Effectively with Others is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Communicate Effectively with Others is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Communicate Effectively with Others, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Communicate Effectively with Others will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Communicate Effectively with Others to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.