2316 Courses in Cardiff delivered On Demand

Elevate your child's potential with our comprehensive Child Literacy & Language Development Training. Unlock the key to effective communication and academic success through specialized programs designed to nurture language skills, foster a love for reading, and empower young minds. Join us on a journey of discovery, where language becomes a gateway to lifelong learning and limitless opportunities. Enroll today for a brighter future filled with literacy, language proficiency, and the joy of knowledge.

Course Overview The Communicate Effectively course will teach you how to master the art of communication for business as well as strengthen your personal relationships. It will not only show you how to be a more effective communicator, but it will also teach you the effects of poor communication and the mistakes to avoid. You will explore techniques for using your body language to communicate better, as well as the Communication Triangle.  By the end of this course, you will have the confidence and practical skills to be a standout communicator and use a wide range of communication tools effectively in business and day-to-day life. You will be able to speak eloquently and grab people's attention, as well as connect with others on a deeper level. This best selling Communicate Effectively has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Communicate Effectively is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Communicate Effectively is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Communicate Effectively is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Communicate Effectively, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Communicate Effectively will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Communicate Effectively to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview Whether in the workplace or talking to loved ones, communication is key. Knowing how to communicate effectively will help you get ahead in all areas of life. It is essential for strengthening personal and professional relationships, as well as building your professional image .  In the Communication Skills Masterclass, you will start by exploring the areas of communication, the elements of speech, and the different speech acts in detail. It looks into the phenomenon of language and how communication works, as well as learning and language theories. Through this course, you will master advanced communication skills to build stronger working and personal relationships. It will teach you how to make and wrap up requests, offers and promises, use emotion in communication, and become a more effective communicator inside and outside of the workplace. This best selling Communication Skills Masterclass has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Communication Skills Masterclass is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Communication Skills Masterclass is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Communication Skills Masterclass is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Communication Skills Masterclass, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Communication Skills Masterclass will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Communication Skills Masterclass to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Ready to land a job in the ever-evolving tech world? This 20-in-1 IT Support Administrator bundle is tailored to help you stand out in competitive hiring pools—fast. With a blend of administrative, technical, and communication-based competencies, this bundle is ideal for anyone eyeing roles in corporate IT departments, government tech desks, or managed service providers. Whether you’re switching industries or strengthening your résumé, this is your low-risk, high-reward gateway into a hireable future. 📘 Description Employers aren’t just hiring IT specialists—they’re hiring problem-solvers, system thinkers, and effective communicators. This comprehensive training package has been thoughtfully assembled to reflect exactly what modern tech teams need from administrative IT staff. From navigating compliance-heavy environments to understanding support-level data handling, every skill listed here signals to hiring managers that you're more than just IT-savvy—you’re workplace-ready. And here’s where FOMO is real: employers are looking right now for applicants with this hybrid skill set. Don’t get left behind while others upskill and grab those entry-to-mid-level jobs. One single investment. Twenty powerful upskills. Lifetime access. That’s smart career economics. ❓ FAQ Q: Who is this course bundle for? A: Ideal for aspiring IT administrators, office support staff, career changers, or anyone looking to get a foot into the IT industry. Q: Will this help me land a job? A: While no training can guarantee employment, this bundle was curated to align with job listings across IT support, technical admin, and internal operations roles. Q: Is this suitable for someone with no background in IT? A: Yes. It’s designed to be approachable for beginners while still offering value to those already in the industry. Q: Can I list all 20 courses on my CV? A: Absolutely. Each course offers independent credentials that enhance your employability and skill proof. Q: What kinds of jobs can this help me pursue? A: Entry-Level IT Administrator, Junior Compliance Analyst, Service Desk Support, IT Coordinator, or even Cross-Departmental Tech Assistant.

Elevate your training skills with our comprehensive Train The Trainer course. Master adult learning principles, effective communication, course design, and more. Equip yourself to deliver impactful and engaging training sessions for diverse audiences.

Overview Corporate & Strategic Communication Skills for Managers Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Corporate & Strategic Communication Skills for Managers Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 01: Basic Communication Skills Definition Of Communication 00:03:00 Elements Of Communication 00:04:00 Communication Styles 00:03:00 Steps In Communication Process 00:01:00 Step 1 Of Communication Process 00:02:00 Step 1 Explained - Goal And Preparation 00:05:00 Step 1 Explained - Practicing Positive Intent 00:02:00 Step 1 Explained - Understanding Assumptions 00:06:00 Step 2 Of Communication Process 00:04:00 Characteristics Of Clear Message 00:04:00 Three Different Communication Styles 00:06:00 Assertive Communication Style 00:02:00 Body Language And Signals 00:03:00 Third Step In Communication - Seeing Feedback 00:04:00 Listening Skills - Listen With Compassion 00:04:00 Listening Skills - Meaning Of Paraphrasing 00:02:00 Ways To Improve Communication And Knowledge Check 00:05:00 Increase Effectiveness Of Communication 00:08:00 8 Guidelines For Giving Praise And Feedback 00:05:00 Additional Tips For Effective Communications 00:09:00 Section 02: Communication In Organisations & Strategic Communications Communication Requirements In Business 00:08:00 Skills Required In Corporate Communication 00:06:00 Interactive Communications 00:08:00 Reason Why Communication Fails 00:03:00 Communication Channels And Their Problems 00:06:00 Indications Of Incompetent Communication 00:06:00 Other Reasons For Communication Failure 00:04:00 Strategic Communication Liner Model 00:05:00 Strategic Communication Adaptive Model 00:04:00 Strategic Communication Interpretive Model 00:04:00 Strategic Communication In Public Communication 00:09:00 Resources And Audience For Strategic Public Communication 00:07:00 Source Of Strategic Communication 00:05:00 Strategic Communication - Summary Of Three Models 00:12:00 Strategic Communication - Guidelines For Interpretative Models 00:05:00 Strategic Communication - Public Communications 00:11:00 Internal Communication - Orientation 00:09:00 Internal Communication - Moral Compansation And Benefits 00:07:00 Internal Communication - Organisation Change 00:07:00 External Communication - Issues Management 00:06:00 External Communication And PR 00:05:00 External Communication - Issue Management - Organisation Response 00:13:00 External Communication - Image Management And Issue Advocacy 00:06:00 External Communication - Risk And Crisis Communication 00:10:00 Case Study On Corporate Strategic Communication 00:09:00 Section 03: How To Make Strategic Communication Plans What Is Strategy? 00:06:00 What Is Communication Strategy? 00:05:00 When Communication Strategy Is Required 00:04:00 Why Communication Strategy Is Required 00:03:00 Information We Need Before Making Strategy 00:08:00 Setting Goals And Identify Audience 00:08:00 Catagorise Your Audience To Help Draft Right Message 00:04:00 Drafting Message To Cater Your Audience 00:04:00 Channels And Timing Of Communication 00:05:00 Resources Risk And Evaluation Of Communication Strategy 00:04:00 Summary Of Communication Strategy 00:03:00 Strategic Communication Plan Template 00:04:00 Strategic Communication Plan 00:04:00 Difference Between Strategic And Tactical Communication 00:03:00 Traditional Planning And Why Refreshed Approached 00:05:00 Change Management - What Are Concerns? 00:03:00 Refreshed Approach To Communication Planning 00:07:00 Possible Problems In Communication Plan, Success Measurement 00:06:00 Measure, Feedback And Manage Cynics 00:03:00 Social Aspects Of Communication Strategy 00:12:00 Additional Planning On Social Aspects Of Communication Strategy 00:04:00 Strategic Communication - American Airlines Case Study 00:33:00 Section 04: Group Discussions Skills How To Succeed In Group Communication 00:10:00 Defining Group Communication 00:08:00 Elements Of Group Communication And Types Of Group 00:08:00 Advantages And Disadvantages Of Group Discussion 00:08:00 How To Prepare For Group Discussion 00:07:00 Practice For Group Discussion And Other Aspects 00:08:00 Dos And Don't Group Discussion 00:08:00 Section 05: Communication Skills For Conflict Resolution Summary Of Previous Class 00:05:00 What Is Conflict - Class Discussion? 00:07:00 Communication In Conflict 00:08:00 Meaning Of Positive Intent In Difficult Situations 00:09:00 Positive Intent - Example 00:05:00 De-Escalating Emotions As A Method To Communicate In Conflicts 00:06:00 Detached Responsibility Method In Resolving Conflicts 00:13:00 Keys To Handle Angry Peoples 00:06:00 Keys To Deal With Denial 00:04:00 Uncovering Hidden Agendas 00:06:00 Giving Negative Feedback 00:09:00 Receiving Negative Feedback And Exercise 00:08:00 Assignment Assignment - Corporate & Strategic Communication For Managers 00:00:00

Do you work from home or you need to make telephone calls for your job? Or Are you a telephone receptionsit or wish to become one? Either way, you will be learning the right telephone skills and etiquettes in this course that is specifically designed for telephone receptionist. Description: Communication is an important skill in any types of industry. You need to communicate well in your everyday life, regardless of what career you are in. Through this well-crafted course, you will learn how to be an effective communicator on the telephone. You will learn the necessary skills, attenuates of effectively communicating with clients and/ team on the telephone. In this course, you will also learn about self and time management and explore different forms of communication. You will also know how to resolve challenges of teleworkers. And whether you work outside the office or a front desk worker, you will be a communication expert through this course. Who is the course for? Home-based receptionist and any communication or administrative specialists who need to learn how to become expert or professional with their telephone communication skills. People who have an interest in learning how to become their own professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Professional Telephone Receptionist Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Contact Operator Customer Service Representative Home-based Professional Information Center Expert Telemarketer and telesales Telephone Researcher Professional Telephone Receptionist Course Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Professional Telephone Receptionist Course- Activities 00:00:00 Mock Exam Mock Exam- Professional Telephone Receptionist Course 00:20:00 Final Exam Final Exam- Professional Telephone Receptionist Course 00:20:00

This course will teach you various methods and techniques to conduct and design quality training programmes in organisations. You will learn the most recent methods, trends, and best practices in training to train and upskill the people of your own team. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Know how to make your trainees feel comfortable before the class Master the art of starting with an amazing opening statement Know how to set boundaries and expectations Understand how to build credibility and rapport Discover how adults learn and what motivates adult learners Learn how to design, prepare, and deliver training sessions effectively and efficiently Develop effective communications skills to interact with the audience Know how to keep your audience engaged and hooked Understand how to use effective body language and tone Learn tactics to deal with fussy and difficult people Know how to answer questions and manage distractions Learn how to determine the necessity and appropriateness of a training program Understand the basics of training programs for organizations Identify the difference between training, education, and development Master the art of preparing an irresistible training program Train The Trainer Advanced Training Course - Level 5 Overview If you are a manager, supervisor, or business professional responsible for providing in-house training within any organisation, this train the trainer advanced training course will help you improve your presenting and communication skills to become a more confident trainer. This course will equip you with the essential knowledge to generate more credibility and rapport with the students. You will learn how to make your students feel at ease before the lesson and how to make a powerful opening remark. This course will assist you in keeping your trainees interested and involved in your training sessions, as well as help them to follow along and ensure that they grasp the information placed before them. You will also learn how to use effective body language and tone, answer questions, manage distractions and ensure individual success. Finally, you will learn ways to design effective and irresistible training and manage trainee assessment. Upon successful completion of this train the trainer advanced training course, you will be able to conduct effective training sessions that will bring out the best performance and feedback from your trainees. Who should take this course? This train the trainer advanced training course is primarily aimed at: Teachers Facilitators Team Leads Project Managers Training Professionals Aspiring Trainers Founders and CEOs Business Professionals Entrepreneurs Technical Professionals Human Resource Managers Sales Professionals Instructional Designers However, this course is not restricted to a particular profession or line of work. This course can be taken by anyone interested in establishing training programmes for clients or learners, acquiring strategies for engaging students in their classes, or discovering ways to make the workplace enjoyable and exciting. Entry Requirements There are no academic entry requirements for this train the trainer advanced training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This train the trainer advanced training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum How IT Works How IT Works Introduction and Welcome Introduction to Trainer Bootcamp What Makes a Great Trainer Make Them Feel Safe Before Class Make Them Feel Safe Before Class Introduction Make Comfortable Small Talk - Part 1 Make Comfortable Small Talk - Part 2 Make Comfortable Small Talk - Activity Feedback Make an Impressive First Impression Start with an Amazing Opener Give Last Minute Reminders - Part 1 Give Last Minute Reminders - Part 2 Give Your Introduction - Part 1 Give Your Introduction - Part 2 Give Your Introduction - Part 3 Find Out About Them Reveal the Takeaways Set Boundaries and Expectations - Part 1 Set Boundaries and Expectations - Part 2 Give the Lesson Hook Build Credibility and Rapport Do an Oral Review - Part 1 Do an Oral Review - Part 2 Send Them to Break Walk and Talk During Break Bring Them Back From Break Open Convincingly Assessment Open Convincingly Assessment Practice Open Convincingly Assessment Train The Trainer - All Levels (Part 2) Introduction Introduction to Teach Effectively Keep Them Engaged Keep Them Engaged Intro The 4 Learning Styles Ask Recall Questions Ask Relevance Questions Ask Expert Questions Ask Questions Activity Give Targeted Directionals Use the Agree and See If You're Right Help Them Follow Along Refer to Hooks Use the Buddy System Work the Room Ensure They Understand Ensure They Understand Introduction Use Etch-a-Sketch Effectively Use Visual Aids Correctly Give Benchmark Checks - Part 1 Give Benchmark Checks - Part 2 Use Effective Body Language and Tone Convince with Your Voice - Part 1 Convince with Your Voice - Part 2 Command With Your Body Show Genuine Enthusiasm Train The Trainer - All Levels (Part 3) Answer Any Question Answer Any Question Intro Invite Questions Paraphrase the Question Handle the Question - Part 1 Handle the Question - Part 2 Conclude the Question Manage Distractions Manage Distractions Intro Stop Interruptions Stop Interruptions Activity Feedback Handle Negativity Handle Negativity Activity Feedback Manage Inattention Show it was Worthwhile Administer an End of Day Review Remind Them What They Got Address Outstanding Questions Ensure Individual Success Ensure Individual Success Intro Tutor Benchmark Candidates Assign an Independent Assessment Part with Warm Words Manage Trainees Assessment Manage Trainees Assessment Practice Manage Trainees Assessment Prepare an Irresistible Training Update Your Lesson Plans and Practice Your Scripts Prepare the Day of Training Supplementary Resources Supplementary Resources - Train The Trainer Advanced Training Course - Level 5 Assessment Assessment - Train The Trainer Advanced Training Course - Level 5 Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Master Operational Risk Management with our step-by-step guide. Learn risk identification, measurement, mitigation, and effective communication strategies. Ideal for professionals seeking to enhance their ORM expertise and apply practical solutions in various industries.

In today’s fast-paced world, effective communication is more important than ever. Whether you’re a student, a professional, or just someone who wants to improve your writing skills, the ChatGPT Masterclass is the perfect course for you.