247 Courses in Cardiff delivered On Demand

Description Conflict is an inevitable part of working life. And it's not always bad. But, often, it is. It can be stressful, harm productivity, spoil working relationships, and lead to damaging behaviors. And, if you have any level of responsibility as a team leader, supervisor, or manager, fixing it may well be down to you. So you need the tools to deal with conflict at work. And this course will give you them. More than that, you'll learn how and why conflict arises, and how to minimize it before it takes hold. Here are the main topics you'll cover: The sources of conflict How to listen The effect of personalities on conflict The ways people resist imposed ideas The signs and stages of conflict escalation The steps for de-escalating conflict Strategies for resolving conflict Five ways to handle conflict How to recover a broken (workplace) relationship Ongoing Project: Your Conflict Log During the course, your project will be to keep and share aspects of your Conflict Log. You will create a record of your observations, successes, and struggles. Other students and your tutor will support you, endorse your successes, and help you with your questions. Prior Experience The only prior experience you need is daily life. If you've been a hermit or in long-term peaceful coexistence with all your fellow human beings, you won't need this course. However, the people who may find this most valuable are those who experience conflict in the workplace, and especially those in supervisory or management roles. Your Tutor Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with conflict among staff, and with clients, and even among clients. But more important, as a senior representative of his firm and a program leader, he needed to avoid escalation of conflict. Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing conflicts large and small. We have you covered However, it's not all been plain sailing. Three times in 25 years, Mike has had to use his own 'Breakdown Routine' to the breakdown of a professional relationship. Three times it worked. And managers and leaders he has coached have used it with equal success. So, you see, we have you covered. This course will give you the tools to: Prevent conflict Reduce and reverse its escalation Handle full blown conflict and... recover from the effects of a conflict-induced relationship breakdown. What Will I Learn? Recognize the signs of conflict early, so you have a chance to stop it Reduce the incidence of conflict, by listening well Understand how conflict escalates, so you can stay calm and stop the escalation De-escalate conflict, so you bring your relationship back to normal Resolve conflict, using a variety of strategies and tactics Develop your resistance to being drawn into conflict Who is the target audience? Managers and supervisors at all levels Requirements No pre-requisites. If you're in the world of work, or soon to enter it, you're ready for this course. Introduction to Your Conflict Management Course Welcome to the Course Dealing 00:03:00 What are Conflict and Conflict Management? 00:03:00 Understand the Keys to Conflict The Rational and Irrational Sources of Conflict 00:03:00 The Effects of Respect on Conflict 00:04:00 How to Use Respect to Help Resolve Conflict 00:05:00 How Misunderstandings Arise... and the Solution How Communication Works 00:05:00 How we Listen: The Four Listening Levels 00:05:00 How to Listen Well 00:04:00 Personality Types in Conflict How Personality Types Conflict 00:02:00 How Specific Personalities Clash at Work 00:04:00 How to Avoid Personality Clash 00:02:00 Escalation of Conflict Resistance: It's Not Conflict... yet. 00:02:00 The Onion Model of Resistance 00:07:00 The Signs of Conflict Escalation 00:03:00 De-escalating Conflict The Strategies for Handling Conflict 00:06:00 Conflict De-escalation Process 00:03:00 Conflict Handling Modes - The Thomas-Kilmann Model 00:02:00 The Five Thomas-Kilmann Modes 00:06:00 Getting Help from a Third Party 00:05:00 How to Recover from a Broken (Professional) Relationship 00:05:00 Closing Section Good Conflict and Bad Conflict 00:04:00 The Secret to Avoiding Conflict 00:03:00

Description Change is an inevitable part of organizational life And if you have any leadership role, you'll soon be called upon to help lead it. But, we often fear change. This leads to resistance. So, managing and leading change is a challenging role. It will take you outside of your comfort zone and beyond your existing management and supervision tool-set. But change is predictable You can anticipate how people will respond, and what you need to do to engage them positively. You can plan, prepare, and handle the resistance that will certainly come. To do that, you need practical tools and models And this course will give you them. More than that, you'll learn: how the need for change arises, how to communicate it, and the way to lead people through it. Here are the main topics you'll cover: The Cycle of Change Barriers to Change The first reason why people resist change Tools for change leaders Stakeholder analysis How people respond to change: the change curve The impact of change on operational performance: the Satir Curve The three phases of a change program: the Lewin Model The Onion Model of resistance to change How to win over resisters Ongoing Project: Change Management Case Study Throughout the course, you will have short exercises to do, that use the skills we'll cover. They are based on a real organizational change project. Other students and your tutor will support you, endorse your successes, and help you with your questions. Prior Experience The only prior experience you need is working life. But, if you have management or project management experience, you'll find it even easier! Your Tutor Your tutor is Dr. Mike Clayton. As a senior project, program and change manager at international consulting firm, Deloitte, Mike led large and complex change projects for his clients. Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing change, large and small. What Will I Learn? Convince people about the need for change Evaluate how people feel about the changes Paint a compelling picture of the future Anticipate how people will respond to change Anticipate the impact of change on operational performance Plan effective project communications Handle resistance to change effectively, to win over resisters Who is the target audience? Supervisors, Managers and leaders at all levels, who need to lead change in their organization Team members who are experiencing change and want to understand what's going on. Requirements You should have some experience of organizational life Experience in management and leadership - at a supervisory level or higher - will be a great help Experience of project working will be a great help Introduction: Change at Work Welcome! 00:03:00 The Cycle of Change 00:04:00 Sources of and Barriers to Change 00:05:00 Step 1: Demonstrate the Need for Change The First Layer of Resistance to Change 00:02:00 Demonstrating the Need for Change: Applying Leverage 00:05:00 What if they Still don't Accept the Need for Change? Pattern Interrupt 00:05:00 Tools for Change Leaders: Mad-Sad-Glad Exercise 00:04:00 Tools for Change Leaders: Perceptual Positions 00:06:00 Step 2: Create a Compelling Future Fear and Desire as Motivators for Change 00:02:00 A Compelling Future 00:04:00 Stakeholder Engagement 00:05:00 Tools for Change Leaders: Stakeholder Triage 00:06:00 Tools for Change Leaders: Stakeholder Analysis 00:03:00 Step 3: Expect an Argument Response to Change: Introduction 00:03:00 The Change Curve 00:05:00 The Impact of Change on Operational Performance 00:04:00 The Three Phases of a Change Program 00:05:00 How to Communicate Well 00:05:00 Tools for Change Leaders: Communication Plan 00:04:00 Tools for Change Leaders: Progression Plan 00:04:00 Handling Resistance Resistance to Change 00:05:00 The Inner Layers of the Onion 00:07:00 Engage with the Resistance 00:05:00 Win over Your Resisters (Part 1) 00:04:00 Win over Your Resisters (Part 2) 00:04:00 Steps 4, 5 & 6: Leading the Change It's a Project 00:03:00 99 per cent Perspiration 00:03:00

Embark on a profound journey of intellectual exploration with our course, 'Exploring Theology: An Introduction to the Study of Religion.' This isn't just a course; it's an odyssey into the heart of the sacred, where the intricacies of theology are unveiled like rare treasures. Each module, from the foundational 'Foundations of Theology' to the visionary 'The Future of Theology,' serves as a gateway to unraveling the mysteries of major religious traditions, theological inquiry, and the divine. Picture yourself navigating the intellectual landscapes of Christology, comparative theology, and the very essence of human nature. Beyond mere study, this course is an invitation to traverse the realms of theological thought, where every lesson is a key unlocking the profound wisdom embedded in the study of religion. Join us in this enlightening quest, where understanding theology is not just an academic pursuit but a transformative journey into the heart of human spirituality. Learning Outcomes Acquire a comprehensive understanding of the foundations of theology, laying the groundwork for advanced theological studies. Explore major religious traditions, gaining insights into the diverse ways societies engage with the divine. Develop critical approaches to theological inquiry, enhancing analytical thinking and intellectual exploration. Examine the theological perspectives on God and the divine, fostering a nuanced understanding of theological concepts. Delve into the complexities of human nature, sin, and ethical considerations within theological frameworks. Why choose this Exploring Theology: An Introduction to the Study of Religion course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Exploring Theology: An Introduction to the Study of Religion course for? Individuals intrigued by the study of religion and theology. Students seeking a foundational understanding of major religious traditions. Those interested in developing critical thinking skills within a theological context. Curious minds eager to explore the intersections of theology, ethics, and human nature. Anyone contemplating a deeper comprehension of the divine and theological discourse. Career path Theological Scholar: £25,000 - £35,000 per annum Interfaith Dialogue Facilitator: £30,000 - £40,000 per annum Religious Research Analyst: £35,000 - £45,000 per annum Ethics Consultant: £28,000 - £38,000 per annum Spiritual Counselor: £26,000 - £36,000 per annum Theological Educator: £30,000 - £40,000 per annum Prerequisites This Exploring Theology: An Introduction to the Study of Religion does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Exploring Theology: An Introduction to the Study of Religion was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Foundations of Theology Foundations of Theology 00:18:00 Module 02: Major Religious Traditions Major Religious Traditions 00:32:00 Module 03: Approaches to Theological Inquiry Approaches to Theological Inquiry 00:25:00 Module 04: Theology of God and the Divine Theology of God and the Divine 00:27:00 Module 05: Theology of Human Nature and Sin Theology of Human Nature and Sin 00:24:00 Module 06: Theology and Ethics Theology and Ethics 00:21:00 Module 07: Christology and Soteriology Christology and Soteriology 00:26:00 Module 08: Theology of the Holy Spirit and Ecclesiology Theology of the Holy Spirit and Ecclesiology 00:23:00 Module 09: Eschatology and Comparative Theology Eschatology and Comparative Theology 00:25:00 Module 10: The Future of Theology The Future of Theology 00:22:00

Venture into the heart of psychological transformation with our Cognitive Behavioural Therapy (CBT) Training course. As you begin, you'll unearth the origins and evolution of CBT, setting the stage for a deeper understanding of its life-altering capabilities. Each module is meticulously crafted to build upon the last, providing a seamless learning experience that takes you from foundational theories to the practical application of combating detrimental thought processes. Discover the art of goal setting to propel individuals towards a brighter outlook on life, and master the nuances of behavioural activation to spark positive change. The course is designed not just to inform but to equip you with the expertise to challenge and alter ingrained beliefs that hinder progress. You will learn how to dismantle the architecture of negative thinking and replace it with constructive, empowering beliefs through a detailed, step-by-step approach. This hands-on knowledge is vital for navigating the complexities of mental ailments, including stress and phobias, and for deploying CBT techniques to address panic attacks, anger, and addictive behaviours with confidence and compassion. Learning Outcomes Gain insight into the history and principles underlying CBT. Develop the ability to identify and alter negative cognitive patterns. Acquire techniques for fostering positive behavioural changes. Master strategies for reshaping core beliefs and combating procrastination. Learn to apply mindfulness and CBT tactics for a variety of psychological concerns. Why choose this Cognitive Behavioural Therapy (CBT) Training course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Cognitive Behavioural Therapy (CBT) Training Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Cognitive Behavioural Therapy (CBT) Training course for? Aspiring therapists passionate about cognitive-behavioural methodologies. Health sector workers looking to enhance patient support with effective techniques. Teachers and coaches aiming to integrate psychological resilience in their guidance. Individuals dedicated to self-improvement and aiding others in mental health battles. Professionals in care roles desiring to incorporate CBT into their support repertoire. Career path CBT Practitioner: £30,000 - £50,000 Psychologist: £35,000 - £80,000 Mental Health Specialist: £26,000 - £50,000 Life Skills Coach: £25,000 - £55,000 Personal Development Facilitator: £22,000 - £40,000 Behavioural Support Consultant: £24,000 - £46,000 Prerequisites This Cognitive Behavioural Therapy (CBT) Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Cognitive Behavioural Therapy (CBT) Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Cognitive Behavioural Therapy (CBT) Training Module 01: Getting Started with CBT 00:03:00 Module 02: CBT History 00:03:00 Module 03: Importance of Negative Thoughts 00:06:00 Module 04: Goal Setting 00:09:00 Module 05: Behavioural Activation 00:08:00 Module 06: Cognitive Restructuring 00:05:00 Module 07:Cognitive Restructuring: Step-by-step Plan 00:08:00 Module 08: Core Belief 00:02:00 Module 09: Changing Negative Belief 00:06:00 Module 10: Mindfulness-integrated CBT 00:05:00 Module 11: CBT in Procrastination 00:01:00 Module 12: CBT in Stress, Anxiety and Depression 00:03:00 Module 13: CBT in Fear and Phobias 00:02:00 Module 14: CBT in Panic Attacks 00:02:00 Module 15: CBT in Excessive Anger 00:02:00 Module 16: CBT in Eating Disorder 00:02:00 Module 17: CBT in Addiction 00:02:00 Assignment Assignment - Cognitive Behavioural Therapy (CBT) Training 00:00:00

This course is for you if you work with people as a leader or manager and are looking at ways to help improve performance by developing emotional intelligence through coaching. The GROW (Goal, Reality, Options, Will) Model is a well-respected tool in coaching and this is explored to improve your questioning and listening techniques. It demonstrates the power of coaching through the use of a structure that enables questioning to flow conversationally and in a logical sequence.

This course is about proactively working together with others in ways that will help you to communicate more efficiently as you engage with each other to bring value to your company and your customers. In addition, the skills, processes and tools taught in this course can bring value to other aspects of your life.

Learn the principles of emotional intelligence about how your emotions influence the way you understand yourself, how you build relationships, how you manage stress and how you make decisions. We all have emotions! You will need an open mind and a willingness to learn about how to positively embrace working with your intelligence and your emotions. You should be committed to developing your ability to manage the emotional dimensions of life.

This course is a standalone course for anyone interested in understanding how work to more effectively with others as a leader. It compliments other courses that explore emotional intelligence in more depth. You'll receive all the information that you need and will be coached using loads of practical hints that you can use straight away.

Description Microsoft Excel has hundreds, if not thousands, of functions and features. This course aims to cover some of the best – that is the ones I find most useful. In “Adventures in Excel”, I cover the simple-to-use but powerful functions that I use most often: Basic features including products and powers Key date functions including the calculation of due dates and days past due Generating random numbers and random dates The new IFS functions (new to Office365) Text functions The most useful logical functions and IS functions How to create a drop-down list The new XLOOKUP function Pivot tables   These functions are easy to use, and, unless your role is extremely specialised, they are probably the ones you’ll use 90% of the time. I hope you find the course helpful.   Learning Outcomes Participants in this course will learn: Basic Excel functions including SUM, AVERAGE, MIN, MAX, PRODUCT, POWER and SQRT Useful date functions including TODAY, EOMONTH, EDATE, and DAYS Generating random numbers using RAND and RANDBETWEEN; generating random dates; and randomly picking an item from a list or table The new RANDARRAY function in Office365 The new IFS functions in Office365 including AVERAGEIFS, MAXIFS, MINIFS, COUNTIFS, and SUMIFS Text functions including TRIM, LOWER, UPPER, PROPER, LEFT, MID, RIGHT, FIND, TEXTJOIN and CONCATENATE Logical functions AND, OR, and NOT and IS functions ISTEXT, ISNUMBER, ISBLANK and ISERROR How to create a drop-down list The new SORT and FILTER functions in Office365 VLOOKUP and the new XLOOKUP function How to create a Pivot table and analyse data with one     Course Requirements There are no pre-course requirements.   Additional Resources Course Spreadsheet with the examples covered.     About Ross Ross Maynard is a Fellow of the Chartered Institute of Management Accountants in the UK. He is director of Ideas2Action Process Excellence Ltd and has 30 years’ experience as a process improvement consultant and facilitator. Ross is also a professional author of online training courses for accountants. Ross lives in Scotland with his wife, daughter and Cocker Spaniel

Are you ready to explore the art of needle felting? This course is the perfect opportunity to dive into a creative and fulfilling hobby that allows you to transform wool into beautiful, textured designs. Whether you're interested in crafting unique ornaments, decorative pieces, or creating tiny wool sculptures, needle felting provides a wonderful outlet for your imagination. With step-by-step instructions and easy-to-follow lessons, you’ll soon master this fun, relaxing art form. In this course, you’ll learn all the essential techniques to start felting with confidence. From basic needles to understanding different types of wool, we’ll guide you through every aspect of the process. You'll discover how to manipulate fibres to create detailed patterns and textures, giving you the skills to create stunning works of art. No prior experience is needed, making this an excellent choice for anyone looking to try their hand at something new and creative. So, grab your felting needles and wool, and let’s get started on this enjoyable and rewarding journey into the world of needle felting! Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Needle Felting Module 02: Needle Felting Tools and Materials Module 03: Basic Needle Felting Techniques Module 04: Advanced Techniques Module 05: Animal Sculptures and Figurines Module 06: Needle Felted Animals Module 07: Other Needle Felted Items Learning Outcomes: Develop a solid foundation in needle felting techniques. Identify and proficiently use essential needle felting tools and materials. Execute basic and advanced needle felting techniques with precision. Create lifelike animal sculptures and figurines through expert guidance. Produce charming needle-felted animals, showcasing advanced crafting skills. Diversify your expertise by crafting various needle-felted items. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Craft enthusiasts seeking a new artistic venture. Artisans aiming to enhance their needle felting proficiency. Individuals eager to explore the world of three-dimensional crafting. Hobbyists desiring a therapeutic and creative outlet. Beginners interested in learning needle felting from scratch. Skilled crafters looking to refine and expand their repertoire. Those passionate about creating lifelike animal sculptures. Individuals seeking a fulfilling and engaging crafting experience. Career path Freelance Needle Felting Artisan Art and Craft Workshop Facilitator Specialized Craft Store Assistant Artisanal Gift Shop Owner Online Handmade Craft Retailer Craft Blog Content Creator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.