This unique Facilities Management offers a thorough introduction to one of the world's most in-demand specialized professions. Learn about the operations and goals of facilities management at an advanced level, gaining the skills and information you will need to pursue a fulfilling career for the rest of your life. The course content teaches numerous interconnected disciplines that create facilities management, with no prior knowledge or expertise required. This course ensures that an organization has the resources and infrastructure to fulfil its tasks successfully and efficiently, both in the public and private sectors. The Facilities Manager is in charge of everything from building maintenance and renovations to contract management, security, and sustainability. Management : Facilities Management is a dynamic and demanding field, which can also be quite rewarding for successful candidates. To operate as a successful organization, a business model requires effective facilities management. By taking this Facilities Management course and taking the required measures, you can gain the skills needed to manage a high-performing facility. Learning Outcomes After completing this course, you will be able to: Learn everything there is to know about facility management. Establish the significance of facility management. Investigate facility management strategies. Create a long-term project planning strategy. Learn how to manage space and services. Learn the fundamentals of risk management, change management, and human resource management. Recognize the UK's facilities management rules and regulations. Why Choose Level 7 Diploma in Management : Facilities Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this bundle Course Course 01: Management : Facilities Management Course 02: Workplace Stress Management Course 03: Anger Management ***Other Benefits of this Course 3 PDF Certificate Free Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam Expert Tutor Support [ Note: Free PDF certificate as soon as completing the course ] ***Management : Facilities Management*** Detailed course curriculum of the Management : Facilities Management Course: Module 01: Introduction to Facilities Management The Origins of Facilities Management (FM) Definitions of Facilities Management Functions of Facilities Managers The Facility Management Life Cycle Module 02: Developing a Strategy for Facilities Management Introduction Developing a Facilities Management Strategy Strategic Analysis of Facilities Requirements Developing Solutions Strategy Implementation Module 03: Facilities Planning Real Estate Management Space Management Design Briefing Post-occupancy Evaluations Real Estate Options Totally Serviced Workplaces Module 04: Managing Office WorkSpace Introduction Space and Service Management Design of the Workplace Workspace Remodelling to Optimise Performance Workplace Effectiveness Workplace Security Power Security Module 05: Vendor Management & Outsourcing Service Providers and Suppliers Types of Relationship What Kind of Relationship is Needed? Contractual Arrangements and Partnering Gain-sharing Continual Improvement Module 06: Managing Change Change in an Organisational Setting Communicating Change Responsibilities of Those Managing Change Resolving cultural Conflict Module 07: Managing Human Resources Appropriate Management Structure Employment Obligations Functions, Job Descriptions and Skills Performance Appraisal Module 08: Managing Risk Definition of Risk Types of Risks Impact of Risk on Organisation Principles and Aims of Risk Management Risk Management Standards Risk Control Techniques Module 09: Facilities Management Service Providers Preliminary Approach Managing Agent Managing Contractor Managed Budget Total Facilities Management Determining the Best Approach Module 10: Managing Specialist Services ICT Services Health Care Services Security and Protection Services Custodial Services Professional Services Risks, Insurance and Indemnities Module 11: Public-Private Partnerships and Facilities Management Public-private Partnerships (PPPs) Procurement and Contractual Approach Main types of Service Provided Payment Mechanisms Facilities Management and Private Sector Participation Relevance and Benefits of Private Investment and Partnership Problems with Private Investment and Partnership Module 12: Health, Safety, Environment and UK Law Sustainability and Environmental Issues Relevant Legislation General Policy Corporate Social Responsibility Organisation and Administration Workers' Rights Disability Discrimination Safety Rules and Practice ------------------------- ***Workplace Stress Management*** Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion ------------------------- ***Anger Management*** Module 01: Introduction to Anger Module 02: The Process in Anger Module 03: Effect of Anger on Our Thinking Module 04: How to Manage Anger Assessment Method After completing each module of the Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Management : Facilities Management This course is perfect for - Students Fresh graduates Job Seekers Anyone interested in business analysis People who are already employed in related fields and wish to improve their knowledge and abilities. Requirements Management : Facilities Management Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Management : Facilities Management The course could prove instrumental in taking your career to the next level. Typical job titles and roles that fall within the field of FM include the following: Asset Manager Assistant Property Manager Construction Manager Director, Physical Plant Developer Energy Manager Certificates Certificate of completion Digital certificate - Included
***Don't Spend More; Spend Smart*** Life Just Got Better This Summer! Save Up To £5,206 and get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Mastering Negotiation Skills: Strategies for Successful Outcomes and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Mastering Negotiation Skills: Strategies for Successful Outcomesbundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Mastering Negotiation Skills: Strategies for Successful Outcomescourse that will enhance your skills and prepare you for the competitive job market. Also, our Mastering Negotiation Skills: Strategies for Successful Outcomesexperts are available for answering your queries and help you along your learning journey. Advanced audio-visual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Mastering Negotiation Skills: Strategies for Successful Outcomes, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Mastering Negotiation Skills: Strategies for Successful Outcomes Bundle Consists of the following Premium courses: Course 01: Influencing and Negotiating Course 02: Facilities Management Level 3 Course 03: Sales Negotiation Training Course 04: Leadership & Management Diploma Course 05: Personal and Networking Skills Course 06: Psychology Advanced Training Course 07: Emotional Intelligence and Human Behaviour Course 08: Dealing With Difficult People Training Course Course 09: Motivation Skills Course 10: Setting and Achieving Goals Course 11: Assertiveness and Self Confidence Development Course 12: Equality and Diversity Course 13: Working Effectively Across Cultures Course 14: Time Management Benefits you'll get choosing Apex Learning for this Mastering Negotiation Skills: Strategies for Successful Outcomes: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of Mastering Negotiation Skills: Strategies for Successful Outcomes Bundle Course 01: Influencing and Negotiating Unit 01: Influencing Influencing Influencing is about helping others understand Your Personality affects how you influence others Influence by Listening Exercise: Your Influencing Inventory Unit 02: Negotiating What is Negotiation? The Drivers of Success in Negotiation Information and Power in Negotiation Exercise: Prepare to Negotiate Successful Negotiation The Importance of Rapport Questions in Negotiation Reducing Stress in Negotiation Exercise: Examine your Trust Profile Bringing the Negotiation to a Close Dealing with Deadlock Negotiating Online Specific Negotiation Scenarios More Negotiation Scenarios The Negotiator's Toolkit Course 02: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 03: Sales Negotiation Training Sales Negotiation Training The Mind Of A Consultant Mastering Sales Is Mastering Life Skills The Continuous Journey Universal Laws Of Success The Three Pillars Of Success Personal Honesty Diligence Deferred Gratification Suppression Of Principle Emotional Intelligence Core Principles Of Emotional Intelligence The Problem Is Internal The Two Motivational Forces Product Confidence Negotiation Station - How To Negotiate Successfully The Negotiation Station Core Principles Of Negotiation Focusing On Them Everyone Has To Win Matching Values The Path Of Least Resistance Shifting The Weight The Persuasion Secret How To Persuade Someone The Electric Car The Fashionable Trainers Competency Levels Assessing Competency Levels Features Benefits And Values The Christmas Tree Negotiation B2B Value Propositions Deepening The Value Over Decorating The Tree The Big 12 Authority Social Proof Group Identity Deflecting Fault Ask For Advice Compliment Their Negotiations Reciprocity Scarcity Off Set Values Stepped Commitments Fear And Hope Ranked Priorities Negotiating A Price The Market Price The Anchor Price The Walk Away Price The First Offer The Counter Offer Activities To Complete Negotiation Skills Course 04: Leadership & Management Diploma Understanding Management and Leadership Leadership Theories Improving Management and Leadership Performance High Performance Teams Motivating Employees Organisational Skills Talent Management Succession Planning Business Process Management Communication Skills Negotiation Techniques Managing Meetings and Giving Feedback Managing Change Time Management Stress Management Emotional Intelligence in Leadership Managing Conflict Dealing with Office Politics Risk Management Corporate Responsibility and Ethics Course 05: Personal and Networking Skills Why Is Networking Powerful? Networking Paradigm Shifts You've Got To GIVE To GET The Power Of 'Likeability' Making The Connection Great Places To Network The Power Of Mentors Course 06: Psychology Advanced Training Intro By Prof. Paul - WHY This Course is SO Important To Your Life! Goals & Fundamentals Understanding HOW Feelings Work & How You Can USE This! 'The Imprint Period' - How You Were Created - How You Were Programmed The Amazing Truth About Values & Beliefs Do You Know The Difference Between Reality & Lies? Are You Sure? Personal Illusions That Are Holding You Back - Break Free! EGO - The Great Deceiver The Inner-Critic ⦠How To WIN The INNER Battle Understanding Self-Image & Your Multiple Minds How To Defeat The PAST & The FUTURE Emotional Reasoning & Logic Systems - How To WIN! Understanding & Meeting Your Needs - The Hidden Secrets Understanding Motivation - The Ultimate Driving Force Defeat This Major Block â¦. And Free Your Mind! Discover 'The Source & Solution To All Your Problems' Agenda & Lies - How They impact Your Life Gambits - Games People Play Break Free From The Problems of 'Attachment' & 'The Sheep Mentality' 'The Dirty Secret Of Psychology' & How To Free Yourself! Tap Into The Power Of The Unconscious Mind How To Control Your Own Mind - And WHY Almost Nobody Does! Why FEAR Dominates Our Lives & How To Beat it! Final Thoughts, Tips & Suggestions To Radically Improve Your Life Course 07: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 08: Dealing With Difficult People Training Course Module 01: Difficult Promo Module 02: Fundamentals Module 03: Foundational Tips and Tools Module 04: Difficult People - Relationships Module 05: Difficult People - Solutions Module 06: Problem - Solving Module 07: Final Notes and Tips Module 08: Bonus Video - dealing With Emotions & Anger Course 09: Motivation Skills Introduction Motivational Skills Motivational Strategies Conclusion Course 10: Setting and Achieving Goals Module 01: Introduction to Setting and Achieving Outcomes Module 02: Another angle to the SMART Framework Module 03: Plan to achieve your Outcomes Module 04: Keeping Motivated Module 05: Bonus Module 06: The Project Course 11: Assertiveness and Self Confidence Development Self Confidence Introduction Ways to Find Yourself Positive Mindset vs Negative Mindset Do it, Feel it and Achieve it Believe it and Achieve it ESTEEM SELF ANALYSIS STILL STRUGGLING TO FIND AND TO BE CONFIDENT Course 12: Equality and Diversity Module 01: Introduction to Equality, Diversity and Discrimination Module 02: Equality and Diversity Legislation Module 03: Integrating Equality and Diversity into Policy Module 04: Human Rights Module 05: Promoting Diversity and Social Inclusion Module 06: Equality Analysis Module 07: Links between Values, Attitudes and Beliefs Module 08: Basics of Discrimination Module 09: Stereotypes, Prejudice, Discrimination and Bias Module 10: Institutional Discrimination Module 11: Unconscious Bias Module 12: Affirmative Action Module 13: Monitoring Equality and Diversity Course 13: Working Effectively Across Cultures Section 1: Introduction Section 2: Cultural identity Section 3: OBSERVE Section 4: Learn Section 5: APPLY Section 6: More practical TIPS Section 7: Wrap up Course 14: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Mastering Negotiation Skills: Strategies for Successful Outcomesbundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Mastering Negotiation Skills: Strategies for Successful Outcomesis fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
About Course Elevate Your Copywriting Skills to Persuasive Excellence with Advanced Copywriting Master the art of captivation with language and create distinctive, memorable promotions that drive results. In the world of marketing, words are your most powerful tools. With the right words, you can capture attention, arouse interest, and ultimately persuade your audience to take action. But crafting truly compelling copy requires more than just basic grammar and syntax. It demands an understanding of human psychology, the nuances of language, and the ability to weave your message into a captivating narrative. In this comprehensive Advanced Copywriting course, you will delve into the depths of persuasive writing and discover the secrets to creating copy that truly resonates with your target audience. Led by experienced copywriter, author, and marketing coach Marcia Yudkin, you will gain mastery over 25 advanced copywriting techniques that will transform your writing from ordinary to extraordinary. What You'll Learn: Harness the Power of Creative Wording: Master techniques like unexpected metaphors, sensory detail, and strategic teasing to ignite curiosity, earn trust, and spark a desire for your offerings. Avoid Creative Pitfalls: Learn to identify and avoid missteps that can misdirect, baffle, or overwhelm your readers, ensuring your message is delivered with clarity and impact. Gain Real-World Insights: Analyze 239 examples from actual marketing copy, spanning high-tech, small-business, and consumer brands, to solidify your understanding of effective and ineffective approaches. Explore a Comprehensive Toolkit: Discover a wide range of advanced techniques, including:The art of exaggeration without overstepping into hypeUsing comedic elements to delight and engage your audienceEmploying musicality in language to evoke emotions and convey sensationsHarnessing the power of questions to pique curiosity and encourage engagementUnleashing the power of vivid description to stimulate imaginations and drive salesDifferentiating metaphors from mixed metaphors for clear and effective communicationUnderstanding the importance of audience awareness in crafting persuasive copyUtilizing curiosity to captivate readers beyond bullet pointsEmploying the 'dimensionalizing difference' to clarify complex ideasDiscovering an often-overlooked ingredient that boosts credibility and strengthens your pitchRevitalizing predictable phrases with fresh perspectivesUnderstanding the power of twos and threes in specific techniquesRecognizing and harnessing the power of contrastApplying criteria for refining and polishing your final drafts Why This Course is Different: Plain English Explanations: Unlike other courses that rely on obscure terminology, Advanced Copywriting breaks down complex concepts into easy-to-understand explanations, ensuring you grasp the essence of each technique. Thorough Coverage: Rather than focusing on a few select techniques, this course delves into a comprehensive range of 25 advanced copywriting methods, providing you with a well-rounded arsenal of persuasive writing tools. Real-World Examples: Instead of relying on literary quotes, Advanced Copywriting draws from actual marketing copy, providing you with practical examples of how these techniques are applied in real-world scenarios. Unparalleled Depth: With over 200 short passages illustrating effective and ineffective copywriting practices, you'll gain a deep understanding of how to apply these techniques successfully. Who Should Enroll: Aspiring Copywriters: Elevate your copywriting skills from beginner to expert and learn the art of crafting compelling, persuasive copy that drives results. Seasoned Copywriters: Expand your repertoire of copywriting techniques and refine your skills to create even more impactful marketing materials. Marketers: Gain a deeper understanding of the power of words and how to effectively communicate your brand's message to your target audience. Business Owners: Learn how to create high-converting marketing materials that attract customers, generate leads, and boost sales. Enroll Today and Transform Your Copywriting Skills: Elevate your copywriting skills to new heights and become a master of persuasive writing. With Advanced Copywriting, you'll gain the knowledge and tools necessary to create captivating copy that resonates with your audience and drives results for your business. What Will You Learn? Understand how to use words creatively to attract and persuade customers Know 25 different word crafting techniques to attract attention, explain and trigger sales Get plenty of practice recognizing and assessing attempted creative word uses Have a library of 200+ vivid, real-world business examples to refer to in the future Course Content Introduction Course Preview Creative Techniques: Surprise Introduction Unexpected, Vivid Words Exaggeration Freshened Cliché Foreign Spice Puns Kicker Creative Techniques: Richness Adding Emotion Adding Sensory Language Adding Detail Comparison Metaphor Contrast Cultural References Authority Creative Techniques: Structure and Sound Repetition Parallelism Alliteration Sound Rhyming Triads Questions Creative Techniques: Content Strategies Scenario Anecdotes and Stories Teasing Naming Dangers to Avoid Overreach Huh? Tired Moves Refining Your Creation Word Order and Sentence Variety Verbs and Pronouns Length Vague Points and Hedges Tone Let's Review Test #1 Test #2 Conclusion Over and Out A course by Marcia Yudkin Marketing Coach, Introvert Advocate RequirementsNo prerequisites. Best for anyone who truly wants to succeed as a copywriter. Audience Aspiring copywriters ready to go beyond the basics Business owners or marketers who supervise copywriters Consumers who want to understand techniques in the marketing they consume Audience Aspiring copywriters ready to go beyond the basics Business owners or marketers who supervise copywriters Consumers who want to understand techniques in the marketing they consume
Highlights of the Course Course Type: Online Learning Duration: 1 Hour 56 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about addiction counselling Understand the core competencies and principles of addiction counselling Explore the various areas of addiction counselling Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert addiction counsellor Addiction Counselling Course Diploma Course Master the skills you need to propel your career forward in addiction counselling. This course will equip you with the essential knowledge and skillset that will make you a confident addiction counsellor and take your career to the next level. This comprehensive addiction counselling course diploma course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying thisaddiction counselling course diploma course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective addiction counselling practice and equip you with the essential skills, confidence and competence to assist you in the addiction counselling industry. You'll gain a solid understanding of the core competencies required to drive a successful career in addiction counselling. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for addiction counsellor or for people who are aspiring to specialise in addiction counselling. Enrol in this addiction counselling course diploma course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive addiction counselling course diploma course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this addiction counselling can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This addiction counselling course diploma course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This addiction counselling course diploma course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This addiction counselling course diploma course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum About Introduction: About instructor & the course 00:02:00 Theories of Addiction The Moral Model 00:05:00 The Psychological Model 00:06:00 The Medical / Disease Model 00:09:00 The Socio-Cultural Model 00:05:00 Addiction Treatments Pharmacotherapy 00:03:00 The Minnesota Model 00:04:00 Counselling and Therapy 00:07:00 Harm Reduction Model 00:04:00 Treatments in Practice 00:05:00 Addiction in Society Drug policies, Legislation and Decriminalisation 00:08:00 Community change, Outreach, Harm Reduction or Abstinence 00:06:00 Alcohol and Drug education 00:05:00 Alcohol- and drug related issues in the workplace 00:06:00 Addiction in Families Codependency, Children of alcoholic families, parenting styles, family factors 00:08:00 Relapse for families, 'letting go', dependent attitudes and dependent behaviours 00:04:00 Al-Anon 00:04:00 The Intervention Approach3 00:04:00 Working with Addiction Why be a 'helper' 00:03:00 'Helper' qualities and attitudes 00:03:00 Counselling / 'helping' skills 00:04:00 Assessment Assessment - Addiction Counselling and Psychology 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Learn a 40 minute Group problem solving process that allows for interaction and theory building
Having problems finding the ideal course to enhance your skills and knowledge of the field of travel and tourism? Then our carefully developed Travel & Tourism Course is here to develop your skills in this sector. You will gain all the details you need to enhance your knowledge and understanding in this work sector with the help of this course. This course will deepen your knowledge and skill about travel and tourism, tourism products and services, Brexit and its impact on the tourism industry, human resource management in the travel industry, crisis and visitor attraction management and transport management procedures. This Level 4 Travel & Tourism course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression related to Travel & Tourismsub stantial and easier than ever! The United Kingdom is a popular tourist destination for its rich history, cultural landmarks, and natural beauty. Some of the top attractions in the UK include London, Edinburgh, Stonehenge, the Lake District, and the Scottish Highlands. The country is also home to several world-class museums and galleries, such as the British Museum, the National Gallery, and the Tate Modern. There are a wide variety of job opportunities available in the travel and tourism sector in the UK. Some popular roles include: Travel agent - responsible for booking travel arrangements for customers and providing advice on destinations and travel options. Tour guide - leading groups of tourists on sightseeing tours and providing information about the places they visit. Hotel manager - overseeing the day-to-day operations of a hotel and ensuring that guests have a pleasant stay. Airline staff - working in customer service, flight attendant, or pilot roles. Travel writer - writing about travel destinations and experiences for magazines, newspapers, and online publications. Tour operator - creating and organising tour packages for individuals and groups. Event planner - organising events such as conferences, meetings, and conventions. Travel blogger - creating and publishing content about travel experiences, destinations and tips for readers. Learning Outcomes: Get complete support from your tutor and learning support. Gain in-depth knowledge of Travel & Tourism. Develop a thorough understanding of the Marketing Mix. Learn about Tourism Products and Services. Gain a thorough understanding of the relevant industry. Quality training course at an affordable price. Why Prefer thisCourse? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support. Enrolling in our Travel & Tourism course will allow you to obtain expert knowledge and confidence in the travel and tourism industry. The difference between business and leisure tourism, the components of tourism products and services, the life cycle of tourism products, tour operation economics, marketing objectives, sustainable tourism and development and tourism crises will all be covered in detail in this course. Course Curriculum Travel & Tourism Module 01: Introduction to Travel & Tourism Business Tourism Leisure Tourism Differentiating Between Business and Leisure Tourism Module 02: Tourism Products and Services Marketing Mix Components of Tourism Products and Services Life Cycle of Tourism Product Module 03: Tour Operating and Travel Retailing Introduction The Tour Operator Tour Operation Economics Consumer Trends Affecting Future of Tour Operation Consumer Issues in Tour Operating Module 04: Marketing in Travel & Tourism Marketing Strategies GTA Marketing Roles Market Research Marketing Objectives Module 05: Developing Communication Skills Active Listening Telephoning Negotiation Module 06: Customer Service and Satisfaction Introduction Quality Tourism Management Taking Care of Customer Deal with Complaints Module 07: Crisis and Visitor Attraction Management Crisis Management Visitor Attraction Management Module 08: Transport Management Procedure Principles of Transportation (Discuss shortly, try to use bullets) Different Forms of Land Transport Advantages and Disadvantages of Different Types of Transport Issues in Transport Management Module 09: Tourism in the New Normal World/ Post COVID Travel Destinations Impact of COVID on the Tourism Industry UK Best Destinations Best Tourism Destinations Across the World Module 10: Sustainable Tourism Sustainable Development Sustainable Tourism and Development Roles and Responsibilities Module 11: Public Awareness Campaigns Role of Public Awareness Workshops Seminars on Public Awareness Making Tourists Aware Module 12: Brexit and its Impact on Tourism Industry Brexit Tourism and the intimacy of Geopolitics Transformation Tourism Crises Negative Mega Event Supply-Side Issues Module 13: Travel & Tourism Issues to Contend with Tourism Productivity Challenges Measurement Issues Demand Variations and Markets Capital and Infrastructure Module 14: Module 14: Human Resource Management in Travel Industry Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analyzed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for International Delivery Certificate Accredited by CPD Upon finishing the Transcription course, you will receive a CPD accredited certificate that is recognised all over the UK and also internationally. The pricing schemes are - 10 GBP for Digital Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course requires no formal qualifications or experience. Anyone interested in learning is welcome to enrol for the course. Requirements You will not need any prior background or expertise to enrol in this course. Career path You can explore connected and in-demand jobs related to Travel and Tourism after completing the course Travel agent Tour manager Tourist guide Resort representative Certificates Certificate of completion Digital certificate - £10
Explore the fundamentals of Health & Social Care, delving into key concepts and practices for holistic well-being. Dive into interdisciplinary approaches, ethics, and professional standards to navigate the dynamic landscape of healthcare provision.
This course is your gateway to mastering the basics of this beautiful Mandarin Chinese language, allowing you to communicate effectively and confidently in various situations. Here you will experience practical, real-life scenarios and learn essential phrases, greetings, expressions, and cultural insights that will open doors and connect you with Mandarin speakers worldwide. This Course At A Glance Accredited by CPD UK Learn about the Pin Yin reading system. Understand Chinese grammar and writing system. Learn basic greetings. Learn how to express feelings in Chinese Learn how to chit chat and talk about food and hobbies. Understand how to accomplish banking transactions in Chinese. Learn how to ask for directions. Learn to conduct airport formalities in Chinese successfully. Speak Mandarin Chinese: 300 Essential Sentences Course Overview This revolutionary Chinese language crash course will educate you by providing an overview of this language ranging from alphabets, Pin Yin reading system, grammar, and ideas about the writing system. These will increase the skills and efficiency by which you can build up conversations in the Chinese language. This tailored Chinese language crash course will facilitate you to express your feelings in the Chinese language with confidence. You will be able to do basic greetings, ask your way around, accomplish banking transactions, talk about hobbies and many more. By the end of this course, you will be able to increase your foreign language skills and perform day to day activities efficiently in the Chinese language. Who should take this course? This comprehensive speak Mandarin Chinese: 300 essential sentences online course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of Mandarin Chinese. Entry Requirement There are no academic entry requirements for this speak Mandarin Chinese: 300 essential sentences online course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Mandarin Chinese: 300 essential sentences online course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Introduction to Chinese Language 2021 Updates View More Amazing Courses and Publication & Free Textbook Course Introduction - Learn to Speak Mandarin Chinese in 10 Hours 88 Basic Chinese ABC Basic Chinese ABC V2016 02 - The Overview of Chinese Language Basic Chinese ABC V2016 03 - Chinese is a LEGOOOOO Game Basic Chinese ABC V2016 04 - Pin Yin-The Reading System Basic Chinese ABC V2016 05 - The Grammar (Maybe There is No Grammar) Basic Chinese ABC V2016 06 - The Writing System Basic Greeting Greeting V2016 Part 1 Greeting V2016 Part 2 Greeting V2016 Part 3 Greeting V2016 Part 4 Learn How To Speak Date & Time Date and Time - Version 2016 Full Edeo Learn How to Express Feeling in Chinese Feeling V2016 Part 1 Feeling V2016 Part 2 Chit Chat in Chinese Chit Chat V2016 Part 1 Chit Chat V2016 Part 2 Talk Hobby in Chinese Hobby V2016 Part 1 Go Shopping Using Chinese Shopping V2016 Part 1 How to Ask the Way in Chinese How to Ask the Way in Chinese How to Ask the Way in Chinese Part 2 Talk About Food in Chinese Food Culture V2016 Version 2016 P1 Food Culture V2016 Version 2016 P2 Food Culture V2016 Version 2016 P3 Bank Bank V2016 Full Edeo In The Airport Version 2018 Airport P1-Packing Luggage 2 Airport - Check in åçç»æºæç» Full 3 Airport - Security check, Immigration Full Ede 4 Airport - On the plane 5 Airport - Arrival Hall, Taking Luggage 6 Airport - Immigration, Customs Full Edeo 7 Airport Transportation Taxi or Bus 8 Airport - Arrival Hall, Meet Guests 07 Shopping V2016 Part 3 Your Time to Talk Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD Certification Service Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This course will help you to take your Spanish language skills to a new level where you will learn advanced grammar, expand your vocabulary and perfect your pronunciation. After completing the course you will be able to communicate fluently in Spanish in various situations and express your opinions. This course at a glance Accredited by CPD UK Learn how to introduce yourself to others, exchange personal information, identify topics of interest, and express likes and dislikes. Understand how to incorporate nouns, verbs, adverbs, adjectives in sentences in Spanish Gain knowledge of literary and cultural traditions such as significant movements, writers, and works of the Spanish-speaking world. Get familiar with the fundamentals of the Spanish language, words, phrases, alphabets, reverse translations, recap translations, and reverse recap translations. Learn how to express preferences, daily routines, opinions, feelings, everyday events, and other topics related to their personal experience Know how to express personal opinions and perspectives on specific readings Learn about the alphabet and numbers, steps to describe your nationality, likes, and your family Why Spanish Language Course Intermediate Level right for you? Are you looking to begin your Spanish language career or want to develop more advanced skills in Spanish language? Then this Spanish language course intermediate level course will set you up with a solid foundation to become a confident Spanish language instructor or speaker and help you to develop your expertise in Spanish language. This spanish language course intermediate level course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Spanish language course intermediate level course will set you up with a solid foundation to become a confident Spanish language instructor or speaker and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a Spanish language instructor or speaker. The Spanish language course intermediate level course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a Spanish language instructor or speaker. This comprehensive Spanish language course intermediate level course is the perfect way to kickstart your career in the field of Spanish language. This Spanish language course intermediate level course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as a Spanish language instructor or speaker or want to learn more skills on Spanish language but unsure of where to start, then this Spanish language course intermediate level course will set you up with a solid foundation to become a confident Spanish language instructor or speaker and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This Spanish language course intermediate level course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Spanish Language Course Intermediate Level Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Course Curriculum Introduction Lesson 10 Lesson 11 Lesson 12 Lesson 13 Lesson 14 Lesson 15 Lesson 16 Lesson 17 Lesson 18 Who should take this course? This comprehensive Spanish language course intermediate level course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of Spanish language. Entry Requirements There are no academic entry requirements for this Spanish language course intermediate level course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Assessment Method This Spanish Language Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Duration 1.5 Days 9 CPD hours This course is intended for This course is intended for individuals who want to gain basic knowledge communicating, etiquette, professionalism and time management for the office environment. Overview Upon successful completion of this course, students will be able to communicate, be professional and manage their time effectively in a business environment. In this course, students will learn how to communicate, act and manage time effective in a business environment. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives The Big Picture What is Communication? How Do We Communicate? Other Factors in Communication Understanding Communication Barriers An Overview of Common Barriers Language Barriers Cultural Barriers Differences in Time and Place Paraverbal Communication Skills The Power of Pitch The Truth about Tone The Strength of Speed Non-Verbal Communication Understanding the Mehrabian Study All About Body Language Interpreting Gestures Speaking like a Star S = Situation T = Task A = Action R = Result Summary Listening Skills Seven Ways to Listen Better Today Understanding Active Listening Sending Good Signals to Others Asking Good Questions Open Questions Closed Questions Probing Questions Appreciative Inquiry The Purpose of AI The Four Stages Examples and Case Studies Mastering the Art of Conversation Level One: Discussing General Topics Level Two: Sharing Ideas and Perspectives Level Three: Sharing Personal Experiences Our Top Networking Tips Advanced Communication Skills Understanding Precipitating Factors Establishing Common Ground Using ?I? Messages Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations Principles of Professional Behavior Always be Your Best Meeting and Greeting Sending Social Invitations to Business Associates Interview Etiquette Interviewing Before the Interview In the Waiting Room During the Interview After the Interview Job Fair Interviews Planning & Attending Business Meetings Office Meetings Meal Meetings Electronic Etiquette Voicemail Cell Phones Email Multiculture Etiquette Defining the Challenge Five Steps to Dealing with Diversity Guidelines for Managing Diverse Relationships Time Management Concepts Benefits of better time utilization Who controls your schedule? Your Job: What You Are Responsible for Accomplishing? Your job responsibilities Setting objectives Setting priorities How to Use Your Time Gathering data-the time log Analyzing the data Delegation: Working Through Others Why some people don't delegate Levels of delegation How to delegate Benefits of delegation Getting started Planning: Keys to Achievement Planning: Keys to Achievement Coping with Common Time Wasters Coping with self-generated time wasters Coping with environmental time wasters Personal Needs that Get in the Way of Effective Time Utilization Needs profile analysis Self-assessment questionnaire Applying needs assessment results Planning for Improvement Six tips for effective time management Planning for improved time utilization Follow-Up: Staying on Track Time savings progress report Time savings progress chart Time management progress survey Additional course details: Nexus Humans Business Soft Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Business Soft Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.