This masterclass will help develop your confidence and knowledge in identifying and managing complex safeguarding issues.
The Proactive Safeguarding Practitioner (Adults) Spanning 6 weeks, this course is designed to be interactive and fun, with minimal time spent on legislation and maximum time getting to the detail of why effective safeguarding must focus on being proactive and prophylactic to the warning signs of safety NOT responsive and reactionary after an event! Delivered across 6 weeks through a mix of: Pre-course preparation (2 weeks before first Zoom session) 2 x 5 hour Zoom sessions (2 weeks apart) PLEASE NOTE, BOOKING OPTIONS SHOWN, ARE DATE OF FIRST ZOOM Post zoom course work and final coursework submissions Approximately 20 hours total Anticipated learning objectives: Delegates will have a strengthened understanding of, obtained through worked examples of real case studies: 1. The importance of good complaint management 2. When a complaint should be escalated to a safeguarding 3. The difference between a quality concern and a safeguarding 4. Red flags to raising a safeguarding alert 5. What proactive practice looks like and why this is vital to better quality and safer service delivery 6. Understanding the onus on providers in better managing issues including safety incidents
ISO 45001 is the first global Occupational Health and Safety Management System standard that replaces OHSAS 18001. The ISO 45001 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining an Occupational Health and Safety Management System (OH&S MS) based on ISO 45001. About This Course During this training course, you will also gain a thorough understanding of the best practices of an OH&S MS and be able to apply them to continually improve the organization's OH&S performance and ensure the well-being of employees by providing a safe and healthy workplace. After mastering all the necessary concepts of Occupational Health and Safety Management Systems, you can sit for the exam and gain the "Certified ISO 45001 Lead Implementer' credential. By holding this Certificate, you will be able to demonstrate that you have the practical skills and professional knowledge to implement ISO 45001 in an organization. Learning objectives Acknowledge the correlation between ISO 45001 and other standards and regulatory frameworks Master the concepts, approaches, methods and techniques used for the implementation and effective management of an OH&S management system Learn how to interpret the ISO 45001 requirements in the specific context of an organization Learn how to support an organization to effectively plan, implement, manage, monitor and maintain an OH&S management system Acquire the expertise to advise an organization in implementing OH&S management system best practices Educational approach This training is based on both theory and best practices used in the implementation of an OH&S MS Lecture sessions are illustrated with questions and examples that help translate theory into practice Practical exercises include examples and discussions Practice tests are similar to the Certification Exam Prerequisites A foundational understanding of ISO 45001 and knowledge of implementation principles. Who Should Attend? Managers or consultants involved and concerned with Occupational Health and Safety Management Expert advisors seeking to master the implementation of an Occupational Health and Safety Management System Individuals responsible for maintaining conformance with OH&S MS requirements OH&S MS team members What's Included? Refreshments & Lunch * Course Slide Deck Official Study Guides Official Exam Q&A The Exam * Classroom courses only Accreditation Assessment Course delegates will sit a combination of in-course quizzes and exercises, as well as a final 12 question, essay type exam on Day 4 of the course. Overall pass mark is 70%, to be completed within the 150 minute time window. Provided by This course is Accredited by NACS and Administered by the IECB.
ISO 45001 is the first global Occupational Health and Safety Management System standard that replaces OHSAS 18001. The ISO 45001 Lead Auditor training enables you to develop the necessary expertise to perform an Occupational Health and Safety Management System (OH&S MS) audit by applying widely recognized audit principles, procedures and techniques. About This Course During this training course, you will acquire the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and ISO/IEC 17021-1 certification process. Based on practical exercises, you will be able to master the audit techniques and become competent to manage an audit program, audit team, communication with customers, and conflict resolution. After acquiring the necessary expertise to perform this audit, you can sit for the exam and gain the 'IECB Certified ISO 45001 Lead Auditor' credential. By holding an IECB Certificate, you will demonstrate that you have the capabilities and competencies to audit organizations based on best practices. Learning objectives Understand the operations of an Occupational Health and Safety Management System (OH&S MS) based on ISO 45001 Acknowledge the correlation between ISO 45001 and other standards and regulatory frameworks Understand the auditor's role in planning, leading and following-up on a management system audit in accordance with ISO 19011 Learn how to interpret the requirements of ISO 45001 in the context of an OH&S MS audit Educational approach This training is based on both theory and best practices used in OH&S MS audits Lecture sessions are illustrated with practical questions and examples Practical exercises include examples and case study discussions Practice tests are similar to the Certification Exam Prerequisites A foundational understanding of ISO 45001 and knowledge of audit principles. What's Included? Refreshments & Lunch* Course Slide Deck Official Study Guides Official Exam Q&A The Exam * Classroom based courses only Who Should Attend? Auditors seeking to perform and lead Occupational Health and Safety Management System (OH&S MS) certification audits Managers or consultants seeking to master an Occupational Health and Safety Management System audit process Individuals responsible for maintaining conformance with OH&S MS requirements Technical experts seeking to prepare for an Occupational Health and Safety Management System audit Expert advisors in Occupational Health and Safety Management Accreditation Assessment Delegates sit a combined exam, consisting of in-course quizzes and exercises, as well as a final 12 question essay type exam on Day 4 of the course. The overall passing score is 70%, to be achieved within the 150 minute time allowance. Exam results are provided within 24 hours. Provided by This course is Accredited by NACS and Administered by the IECB.
ISO 45001 is the first global occupational health and safety management system standard that replaces OHSAS 18001. The IECB Certified ISO 45001 Lead Auditor training course helps in developing the necessary skillset to perform occupational health and safety management system (OH&S MS) audits by applying widely recognized audit principles, procedures, and methods. About This Course This training course has been developed to reflect the importance of an effective internal audit. It strengthens your knowledge and skills to plan and carry out an OH&S MS audit in compliance with the guidelines for auditing management systems provided in ISO 19011 and the certification process described in ISO/IEC 17021-1. The exercises provided for this training course are designed to help you practice the most important aspects of an OH&S MS audit: ISO 45001 requirements, auditing principles, tools and techniques used to obtain evidence, leading a team of auditors, conducting interviews with auditees, reviewing documented information, drafting nonconformity reports, and preparing the final audit report. The successful completion of the training course is followed by an exam. If you pass the exam, you gain the 'Certified ISO 45001 Internal Auditor' credential, which validates your professional capabilities and demonstrates your ability to audit an OH&S MS based on ISO 45001. Learning objectives By the end of this training course, the participants will be able to: Explain the foundational concepts and principles of an occupational health and safety management system (OH&S MS) based on ISO 45001 Interpret the ISO 45001 requirements for an OH&S MS from the perspective of an auditor Evaluate the OH&S MS conformity to ISO 45001 requirements, in accordance with the foundational audit concepts and principles Plan, conduct, and close an ISO 45001 internal audit, in accordance with ISO/IEC 17021-1 requirements, ISO 19011 guidelines, and other best practices of auditing Manage an ISO 45001 internal audit programme Educational approach This training course is participant centred and contains: Theories, best practices used in occupational health and safety management auditing Lecture sessions, which are illustrated with practical exercises based on a case study that includes role-playing and discussions Interactions, made between participants by means of questions and suggestions Quizzes, which are a simulation and preview of the certification exam Course Overview Module 1 Foundational principles and concepts of an occupational health and safety management system Module 2 ISO 45001 requirements for an OH&S MS - Clauses 4 to 10 Module 3 Foundational audit concepts and principles Module 4 Preparing for an ISO 45001 audit Module 5 Conducting an internal ISO 45001 audit Module 6 Closing an ISO 45001 audit Module 7 Managing an ISO 45001 internal audit programme Course Agenda Day 1: Introduction to OH&S MS and ISO 45001 Day 2: Audit principles and the preparation for and initiation of an audit Day 3: On-site audit activities and closing the audit, as well as the Certification exam Accreditation Assessment All candidates at official training courses are tested throughout their course with quizzes and exercises, in combination with a final exam held on the last day of the course. Both elements are a part of the overall score. For this course, the final exam constitutes a 10 question essay type exam which should be completed within 125 minutes. A passing score is achieved at 70%. Self-study candidates can purchase an exam voucher from our Store. Exam results are returned within 24 hours, with successful candidates receiving both a digital badge and a Certificate of Achievement Prerequisites The main requirements for participating in this training course are: a foundational understanding of ISO 45001 and a comprehensive knowledge of audit principles. Provided by This course is Accredited by NACSand Administered by the IECB What's Included? Refreshments & Lunch (Classroom courses only) Course Slide Deck Official Study Guides CPD Certificate The Exam Who Should Attend? Auditors interested in performing OH&S MS internal audits Managers or consultants interested in advancing their knowledge of the OH&S MS audit process Internal auditors and individuals responsible for maintaining conformity to the requirements of ISO 45001 Technical experts interested in preparing for an OH&S MS audit Expert advisors in occupational health and safety management
Duration 2 Days 12 CPD hours This course is intended for Professionals who manage teams and desire to understand what leads to conflict, help peacefully navigate team members through potentially antagonistic situations, encourage and empower others to disagree respectfully and productively, and effectively manage disputes between team members will benefit from this course. Overview Identify and manage sources of conflict Define an effective strategy to deal with conflict Implement a process to manage conflict situations Build civility in the workplace In this course, students will learn to recognize the warning signs that precede quarrels and how to mitigate their impact, as well as constructive ways to harness the differences between team members and shift them toward productive, positive outcomes. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Understanding conflict Identifying the Causes of Conflict Harnessing the Benefits of Conflict Resolving Conflict Understanding the Key People in Conflict Resolution 2. Civility in the Workplace Recognizing Uncivil Behavior Reaping the Benefits of Civil Behavior Working with Difficult People Identifying and Avoiding Incivility Creating, Implementing, and Enforcing a Civility Policy 3. Conflict Resolution Process Making an Effective Atmosphere Developing Mutual Understanding Focusing on individual and Shared Needs Getting to the Root Cause Generating Options Building a Solution 4. Conflict Resolution Strategies Differentiating Resolution Strategy Versus Process Recognizing the Advantages and Disadvantages to Collaborating, Competing, Compromising, and Avoiding Additional course details: Nexus Humans Constructive Conflict Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Constructive Conflict Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.