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10276 Communication courses in Garforth delivered Online

Physiotherapy Assistant: 20-in-1 Premium Online Courses Bundle

By Compete High

Step confidently into the healthcare support industry with the Physiotherapy Assistant 20-in-1 online training bundle. This career-focused package is designed to make you a hireable, multi-skilled candidate ready to meet the growing demand for support roles in clinics, rehabilitation centres, and care facilities. Whether you're just starting out or looking to pivot into a stable, purpose-driven profession, this bundle delivers the skillset recruiters are actually looking for—without the fluff. The only question is: how long will you wait while others apply first? 🧾 Description Physiotherapy assistants are becoming an indispensable part of modern healthcare. Employers are actively seeking professionals who bring a mix of compassion, physical health knowledge, interpersonal communication, and team coordination. This course bundle was curated to tick all those boxes—and more. Ideal for roles in hospitals, wellness centres, private clinics, elderly care, and sports rehab environments, this bundle covers key competencies that are in growing demand across both public and private sectors. If you’re looking for the fastest route to becoming job-ready without wasting time or money, this is it. You're not just building a CV—you're shaping a career path that’s resilient, rewarding, and recession-resistant. And with all 20 courses included in one value-packed offer, you're getting much more than training. You're getting a head start. ❓ FAQ Q: Who should take this bundle? A: Anyone interested in entering or advancing within physiotherapy support, healthcare assistance, rehab, or sports health roles. Q: What kind of jobs will this help me apply for? A: Suitable for roles like Physiotherapy Assistant, Rehabilitation Support Worker, Clinic Administrator, Health Coach, or Care Support Staff. Q: How long do I have access to the courses? A: Full access with no time limit. Learn at your own pace, without pressure. Q: Will this make me hireable without prior experience? A: Absolutely—it’s specifically crafted to make your application stand out, especially if you're starting fresh. Q: Is there a certificate included? A: Yes, each course includes a completion certificate for your portfolio or CV.

Physiotherapy Assistant: 20-in-1 Premium Online Courses Bundle
Delivered Online On Demand4 hours
£49.99

Diploma In Education and Training: 20-in-1 Premium Online Courses Bundle

By Compete High

Become the job-ready candidate schools and training centres want to hire. This all-in-one education and training diploma bundle is your shortcut to standing out in a competitive job market — whether you're aiming for a support role, stepping into administration, or breaking into educational leadership. Packed with 20 practical courses, this bundle prepares you for a range of in-demand roles in early years education, special needs settings, school management, and beyond. Secure your next opportunity while others are still figuring out where to start. 💼 Description The education sector is rapidly evolving — and so are its hiring standards. Employers are looking for multi-skilled professionals who can handle everything from digital documents to special needs communication. This carefully curated 20-in-1 bundle ticks every box. Whether you're re-entering the job market, shifting careers, or building on existing experience, this course set was built to impress hiring managers across schools, training institutions, and childcare services. From school administration to inclusive support roles, this bundle keeps your profile relevant and ready. Take advantage of this high-value offer while it's still available — it’s not every day that 20 career-enhancing courses come together in one professionally recognised diploma package. ❓ FAQ Q: Who is this bundle ideal for? A: Anyone pursuing careers in school administration, SEN support, training coordination, or early years education. Q: Will this improve my CV? A: Absolutely. You’ll show hiring managers you’re serious, skilled, and job-ready. Q: Can this help with switching careers into education? A: Yes — this bundle is ideal for career changers entering education or training roles. Q: Is this recognised for job applications? A: Yes — each course helps demonstrate job-relevant competencies and skills. Q: Can I complete it at my own pace? A: Yes. Learn flexibly, on your schedule, without any time pressure. Q: Is this a limited-time offer? A: Yes. Enrol now to secure the full 20-in-1 bundle before it’s gone.

Diploma In Education and Training: 20-in-1 Premium Online Courses Bundle
Delivered Online On Demand4 hours
£49.99

Sports Agent: 20-in-1 Premium Online Courses Bundle

By Compete High

Want to be the person behind the next superstar? The Sports Agent: 20-in-1 Premium Online Courses Bundle gives you the professional edge to break into the world of athlete representation and talent management. This isn’t just a course—it’s your fast-track into a business where influence meets opportunity. From negotiation to health literacy to contract law, this career-focused bundle was built to make you hireable, credible, and ready to operate in one of the most dynamic sectors in sports. Description Being a sports agent requires more than charm—it demands legal savvy, logistical foresight, communication mastery, and industry know-how. This bundle gives you a career-ready advantage by covering the tools and knowledge areas that matter to teams, leagues, agencies, and solo athletes. Ideal for aspiring agents, personal managers, recruitment professionals, and even current fitness entrepreneurs looking to pivot, this 20-in-1 bundle multiplies your employability across both sports and business sectors. Think of this as your professional passport—one that says, “I don’t just want the job. I’m already prepared for it.” Get in before the competition catches on. FAQ Q: Is this bundle only for those pursuing agent roles? A: Not at all. It’s perfect for anyone entering the sports business—be it talent management, coaching oversight, or brand consulting. Q: Do I need a legal background? A: No prior background is needed. The bundle is designed to give foundational knowledge suitable for beginners and intermediate learners alike. Q: How do I access the courses? A: All 20 courses are available online with lifetime access. Learn when it suits you. Q: Will this help me get freelance or agency work? A: Definitely. It enhances your credibility for freelance representation, internships, and entry into sports management agencies. Q: What sets this apart from other sports courses? A: Breadth + focus. It doesn’t just skim—it prepares you for the reality of managing athlete careers from all angles.

Sports Agent: 20-in-1 Premium Online Courses Bundle
Delivered Online On Demand4 hours
£49.99

Phonics: 20-in-1 Premium Online Courses Bundle

By Compete High

Unlock a rewarding career in education and child development with the Phonics: 20-in-1 Premium Online Courses Bundle. Whether you're aiming to support early learners, children with additional needs, or second-language speakers, this bundle is built to help you stand out in schools, nurseries, and SEN environments. With a powerful mix of educational, psychological, and communication-focused training, this all-in-one qualification is your stepping stone into one of the most fulfilling and employable sectors in the UK. Description Early education professionals are in demand—and competition is high. This career-focused bundle covers everything from child safeguarding and phonics to autism support and British Sign Language, giving you the job-ready credibility modern educational settings are looking for. Ideal for those pursuing roles as teaching assistants, early years practitioners, SEN support staff, or educational counsellors, this bundle showcases your commitment to inclusive, effective learning support. Whether you're new to the field or looking to formalise your skills, this is a shortcut to boosting your hireability. You could sign up for several separate courses—or choose a smarter, more affordable path with 20 qualifications in one. The sector needs more skilled professionals. Don’t miss your chance to become one of them. FAQ Q: Who is this bundle for? A: Ideal for aspiring teaching assistants, SEN staff, childcare professionals, and early years educators. Q: Will this help me find work in UK schools or nurseries? A: Yes. The bundle aligns with the skills valued in mainstream, specialist, and early years settings. Q: Can I add this to my CV or job application? A: Absolutely. It's a compelling addition that demonstrates breadth and commitment to education. Q: Is any prior experience required? A: No—this bundle is suited to beginners and those already working in related sectors. Q: Do I need to finish all 20 courses at once? A: No. You have lifetime access, so progress at your own pace.

Phonics: 20-in-1 Premium Online Courses Bundle
Delivered Online On Demand4 hours
£49.99

Computer Programming & IT: 20-in-1 Premium Online Courses Bundle

By Compete High

Ready to turn your tech interest into a job-ready CV? This 20-in-1 Computer Programming & IT bundle brings together the high-demand digital skills and professional proficiencies that employers across tech, marketing, and finance are actively looking for. With versatile topics spanning programming, cybersecurity, and even communication and freelancing essentials, this is your one-stop shortcut to becoming highly employable in a competitive digital job market—without spending thousands. Description Whether you're eyeing a junior developer role, digital marketing assistant, or want to become a freelance tech consultant, this bundle is purpose-built to unlock opportunities. It doesn’t matter if you’re changing careers, stepping into IT for the first time, or adding programming to your skill stack—this all-in-one collection will help you stand out. Don’t miss the opportunity to future-proof your profile. With employers favouring adaptable candidates who can code, collaborate, and communicate effectively, the smart money is on building a toolkit that spans more than just code. Secure lifetime access today—before the next wave of applicants get ahead. FAQ Who is this bundle for? Aspiring programmers, IT support enthusiasts, digital marketers, freelancers, and career changers looking to break into tech-based roles. Is this bundle suitable for absolute beginners? Yes. It’s structured to be accessible to those with no background, while still being valuable for those refining their skill set. How does this make me more hireable? By covering both technical and workplace competencies, it positions you as a multi-skilled candidate ready for dynamic roles across multiple industries. What kind of jobs can this help with? Think: Junior Developer, IT Technician, Data Entry Officer, Network Support, Web Assistant, Freelance Programmer, and more. Is there a time limit to complete the bundle? No. Once enrolled, you get lifetime access to all 20 courses—study when it suits you. Why should I act now? Opportunities in tech are growing fast. Don’t let hesitation be the reason someone else gets the job you wanted.

Computer Programming & IT: 20-in-1 Premium Online Courses Bundle
Delivered Online On Demand4 hours
£49.99

Certified Asset Management Professional (CAMP)

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for This is an entry level course, no experience necessary Overview In this course the student will learn IAITAM Best Practice Library's 12 Key Process Areas (KPAs) The roles and responsibilities that affect an ITAM program ITAM core functional areas KPA indicators ITAM strategic positioning How ITAM can be brought into other frameworks The Certified Asset Management Professional (CAMP) Course is designed to impart an extensive overview of IT Asset Management (ITAM) best practices and processes as well as ways to embrace multiple organizational frameworks such as ITAM & IT Service Management (ITSM). This course includes the comprehensive online examination necessary for achieving CAMP Certification. Course Outline The 12 IAITAM KPAs for ITAM ITAM Business Practices Find Savings Core Functional Areas Software Asset Management Hardware Asset Management ITAM Program Core Functional Components ITAM Roles and Responsibilities Program Management Acquisition Management Asset Identification Management Communication & Education Management Compliance Management Disposal Management Documentation Management Financial Management Legislation Management Policy Management Project Management Vendor Management Additional course details: Nexus Humans Certified Asset Management Professional (CAMP) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Asset Management Professional (CAMP) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Certified Asset Management Professional (CAMP)
Delivered OnlineFlexible Dates
Price on Enquiry

Counselling : Counselling Course

By Training Tale

Counselling is an advanced-level diploma course that analyzes and researches the responsibilities and duties of a professional psychiatrist. Do you have an interest in psychology and counselling? This course covers everything you need to know about this course and making a career out of it. Our expertly designed course is here to solve all of your problems at once. Students can confidently learn all the necessary skills to join the psychology & counselling industry. It is a demanding profession, with the average salary of a Psychologist in the UK around 55,000 GBP. This qualification enables you to pursue a rewarding career in a rapidly growing counselling and psychology sector. The Counselling & Psychology Diploma course was designed by expert instructors, industry-standard to guide you in the right direction and take a step on your career journey. This course is ideal for those who are new to this profession and who want to increase their skills and knowledge. It covers the fundamentals of psychotherapy, as well as how to conduct online sessions. Explore the increasingly important role of the professional counselor and psychiatric. Discover why qualified counselors and psychiatrists are in higher demand and start working toward a rewarding profession for life. This bundle Counselling course is an excellent medium if you want to improve your skills and understanding; it is one of the most popular courses. Through this Diploma bundle course, you will gain a complete and informative understanding of Psychology and Counselling. Learn how to assist people in dealing with personal and professional challenges. There are numerous opportunities to work in well-established institutions and companies. Our course will also help you to learn about potential psychotherapy clients and become familiar with the different types of psychotherapy, including Cognitive Behavioural Therapy (CBT). It covers how to conduct the first therapy session and counselling, form positive therapeutic relationships with your clients, and work with families, children, and groups, all with step-by-step instructions. Learning Outcomes After completing Counselling course, the learner will be able to: Gain a thorough understanding of counselling. Understand the therapeutic relationship. Gain in-depth knowledge about positive psychology. Understand psychoanalytic therapy. Understand person‐Centred therapy. Understand Adlerian therapy. Understand psychoanalytic therapy. Understand Gestalt Therapy & cognitive‐behaviour therapy. Understand family therapy & feminist therapy. Why Choose Counselling Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. **Courses are included in this Bundle Course Course 01: Counselling : Counselling Course 02: Level 2 Health & Care Course 03: Level 2 Award in Awareness of Dementia (RQF) Course 04: Level 5 Mental Health First Aid Certification Course 05: Safer Recruitment Training Course Course 06: Equality and Diversity Course 07: Clinical Psychology Diploma ***Others Included of This Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Counselling course] This Counselling course can help you improve your reputation. You can tell the difference from the first lesson. This includes all of the teachings that you can easily understand and apply to your abilities. Individuals attempting to make a career in this field of psychology will benefit from this course's understanding of the fundamentals and comprehensive education. Whether you are new to this field or want to improve your skills and have a successful career, our course can help you get there. This course covers all relevant topics. We are committed to providing you with the best educational experience possible as one of the leading course providers and most renowned e-learning specialists online. This Counselling & Psychology Diploma course was created in collaboration with experts and mentors to help you learn quickly and efficiently, at your own pace and ease. We leave no stone unturned, and whether you are ready to take this Counselling & Psychology Diploma course in your career or simply want to improve your current skills, we will assist you every step of the way. When you study for a qualification online, you have complete control over your study schedule; there are no time-consuming classes to attend or long commutes to endure. The skills you learn here could lead to a lifelong career in counselling and psychology by which you can help those who are in need while also feeling proud of your accomplishments. Pursue your goals by enrolling in our course now and gain the knowledge, skills, and information you need to advance your career. This course will help you empower yourself with the skills you need to get your ideal job. Detailed course curriculum of the Counselling : Counselling Course: Module 1: Introduction: Toward an Integrative Approach in Counselling Introduction Historical Background Integration I: Counselling in Positive Psychology Integration II: Counselling in Multicultural Populations Module 2: Therapeutic Relationship: Exploring Clients' Symptoms and Strengths What is Positive Empathetic Rapport? Understand Clients' Strengths and Characters Positive Empathetic Rapport in a Multicultural Context Module 3: Powered by Struggles and Strengths Current Counselling Theories: Are They Enough? What is Missing from the Current Theories? Positive Psychology: A New Blood to the Field? Module 4: Positive Psychology in Counselling: What is It? Definition of Positive Psychology Historical Context Theoretical Principles Limitations of Positive Psychology Positive Psychology for Multicultural Population Module 5: Psychoanalytic Therapy Historical Context Theoretical Principles An Integration: Positive Psychology and Psychoanalytic Therapy Multiculturalism the Integration Module 6: Adlerian Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Adlerian Therapy Multiculturalism the Integration Module 7: Existential Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Existential Therapy Multiculturalism the Integration Module 8: Person‐Centred Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Person‐Centred Therapy Multiculturalism the Integration Module 9: Gestalt Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Gestalt Therapy Multiculturalism the Integration Module 10: Behaviour Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Behaviour Therapy Multiculturalism the Integration Module 11: Cognitive‐Behaviour Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Cognitive‐Behaviour Therapy Multiculturalism the Integration Module 12: Reality Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Reality Therapy Multiculturalism the Integration Module 13: Feminist Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Feminist Therapy Multiculturalism the Integration Module 14: Family Therapy Historical Context Theoretical Principles An Integration: Positive Psychology and Family Therapy Multiculturalism the Integration ------------------- ***Other Courses: ------------------- ***Level 2 Health & Care Module 01: An Overview of the Safety in the Workplace Module 02: What is a Hazard Module 03: Rectifying Hazards Module 04: Implementing Proactive Measures Module 05: How to Prepare and Undertake a Safety Plan ------------------- ***Level 2 Award in Awareness of Dementia (RQF) Module 01: Dementia Awareness Module 02: The Person Centered Approach to the Care and Support of Individuals with Dementia Module 03: Understand the Factors that Can Influence Communication and Interaction with Individuals who Have Dementia Module 04: Understand Equality, Diversity and Inclusion in Dementia Care ------------------- ***Level 5 Mental Health First Aid Certification Module 01: An Overview of Mental Health Module 02: Mental Health First Aid: An Outline Module 03: Understanding Childhood and Adolescent Psychiatric Disorders Module 04: Understanding Stress and Anxiety Disorders Module 05: Understanding Schizophrenia Module 06: Understanding Personality Disorders Module 07: Understanding Mood Disorders Module 08: Understanding Eating & Sleeping Disorders Module 09: Understanding Self-Harm and Suicide Module 10: Treatment of Mental Illness: Medication and Therapy Module 11: Mental Illness: Social Point of View Module 12: Relevant Legislation and Services Regarding Mental Health Module 13: Understanding Mental Health in the Workplace Module 14: Understanding Mental Health Crisis Module 15: Technology & Mental Health Module 16: Safeguarding Mental Health During Coronavirus (COVID-19) Outbreak ------------------- ***Safer Recruitment Training Course Module 1: An Overview of Safer Recruitment Module 2: Step 1: Create the Job Description and Application Pack Module 3: Step 2: Shortlist Candidates, Contact Referees and Review Disclosures Module 4: Step 3: Interview Shortlisted Candidates Module 5: Step 4: Pre-Appointment and DBS Checks Module 6: Step 5: The Induction Process and Maintaining a Safe Workplace ------------------- ***Equality and Diversity ------------------- ***Clinical Psychology Diploma ------------------- Assessment Method After completing each module of this course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Counselling course is suitable for anyone who wants to start a career as a psychologist or counsellor, as well as professionals who want to test their existing skills and knowledge. Requirements Students who intend to enrol in this Counselling course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Counselling course, candidates may pursue careers such as: Operating Own Counselling Practice Careers Counsellor or Adviser Family and Marriage Counsellor Rehabilitation Counsellor Certificates Certificate of completion Digital certificate - Included

Counselling : Counselling Course
Delivered Online On Demand3 days
£23

Developing effective scopes of work and specifications (In-House)

By The In House Training Company

This very practical and focused one-day workshop enables end-users, technical experts, proponents, internal customers and other key stakeholders to work with procurement and contracting to develop effective specifications and scopes of work, to ensure fit-for-purpose outcomes. The programme empowers participants to collaborate with all key stakeholders. This workshop will help participants: Understand the importance and value of clear and effective specifications Differentiate between the different methods of creating specifications and when to apply them Develop robust specification templates to ensure consistency Understand the use of appropriate language (critical to creating effective specifications) Appreciate the need to develop specifications in cooperation with stakeholders Make use of techniques such as value analysis and value engineering to define 'fit for purpose' in the context of creating effective specifications Embed key KPIs into the specification to ensure delivery Manage and mitigate legal and contractual risks in the specification 1 Introduction Learning outcomes Learning styles Plan for the day 2 The importance of effective specifications Scopes of work Impact of poor scopes of work Examples of costly errors 3 The critical role of language Terminology in creating effective specifications and scopes of work Problems of communication Lack of detail or too prescriptive 4 Encouraging cooperation Technical and commercial experts with responsibility for developing robust effective specifications and scopes of work Managing stakeholders' expectations Working with contractors 5 Types of specification Exploring and using the various approaches to the development of appropriate specifications and scopes of work Output Performance Technical Functional Solutions-based 6 The role of value analysis Value engineering in the process of developing scopes of work and specifications 7 Specifications and contracts The legal and contractual impact of poor specifications and scopes of work How to embed scopes of work and specification outputs into tender and quotation documents 8 Specifications as a management tool Developing KPIs and SLAs framed around robust effective specifications and scopes of work Negotiating with contractors Negotiating with stakeholders

Developing effective scopes of work and specifications (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Price increases (In-House)

By The In House Training Company

It's a fact of life that costs generally increase and as a result prices must go up too. Implementing an increase without losing customers is challenging. Talking about a price increase with customers never makes for an easy conversation. Your customers will generally decide whether to accept the increase based upon value, as well as the hassle cost of switching and going elsewhere. Even the most experienced salesperson who has implemented price increases before will be fighting back the nerves when faced with the task of 'selling' the increase. In this flexible programme, we will support your internal preparations at whichever stage you and your colleagues are at. From making the decision to increase prices, right through to those on the frontline already dealing with any push-back. This programme will help participants: Understand the business case for increasing prices Take steps to research the market Consider their customers' motivations Use the six principles of influence Identify and adapt for different personality styles Assess their level of trust with customers Build rapport rapidly with their customers and prospects 1 Raising prices - keys to success Understanding the business case Researching the market Assessing the value of your offering 2 Understanding your customer base Assessing your key accounts What is your 'target' customer range? Creating consistency in pricing approach 3 Planning the increase Timing your implementation Communication strategy Elements of a good price increase letter 4 Developing influencing skills The Trust Equation The six principles of influence Discovering your customer's buying decisions 5 Emotional intelligence and price increases The part emotion plays Developing strategies for keeping calm Handling your customer's responses 6 Understanding different customer styles Discover your own style Recognising behaviour traits in others Adapting your approach to their style 7 Preparing for customer contact Preparing for specific customers Anticipating their response Dealing with challenging customers 8 Following through Maintaining a consistent approach Resisting requests for discounts Confirming the increase in writing

Price increases (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Customer Service Level 1 or Level 2 Certificate Course

By Qdos Training Limited

Qualification Number Level 1: 603/5291/7 Qualification Number Level 2: 600/3423/3 Minimum entry age 19 Guided Learning Hours Level 1: 30 Guided Learning Hours Level 2: 115  What does this qualification cover?  Level 1: • Know how to deliver good customer service • Know different communication methods • Know how to provide good customer service in line with organisational procedures • Know how to effectively deal with customer queries, problems and complaints. Level 2: • The principles of customer service • How customer needs and expectations are formed • The principles of responding to customers' problems or complaints • Interpersonal and team working skills • How to meet customer needs and expectations • Communicating effectively with customers • Legislation which supports the customer service process Who is it suitable for?  This qualification is aimed at learners who are new to the customer service sector and wish to improve their knowledge of this area resulting in the achievement of a nationally recognised qualification. The qualification provides learners with the knowledge and understanding in customer service for learners who deal, or intend to deal, with customers on a daily basis as part of their job role and is applicable to a variety of work environments. This qualification is suitable for learners aged 19 and above. What are the entry requirements? There are no specific recommended prior learning requirements for this qualification. How is this qualification structured? Level 1: The qualification is made up of one mandatory unit: • Unit 1 Customer Service Principles Level 2: The qualification is made up of two mandatory units: • Unit 1 Supporting the customer service environment • Unit 2 Delivery of effective customer service How is it assessed? This qualification is assessed via an internally assessed and externally verified portfolio of evidence. Funding for our qualifications This qualification is available fully funded under the Adult Education Budget funding stream and is free to the candidate.

Customer Service Level 1 or Level 2 Certificate Course
Delivered OnlineFlexible Dates
FREE