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Flash Sale 2024 II Discount II Bundle Course II Free CPD certificates

Package Details: Number of Courses: 43 Courses Accreditation: CPD Quality Standards Free Certificates:PDF: 43Hardcopy: 43 (Delivery Charge Applicable) Courses Access: Lifetime Instalment Payment Available Engineering Management Courses Course 01: Energy Engineer Course Course 02: Solar Energy Course 03: Essential Hydro Electric Power Plant Training Course 04: Electrical Power System and High Voltage Engineering Course 05: Electrical Engineering for Electrical Substations Course 06: Leadership and Management Skills Complete Diploma Course 07: Business Strategy Planning Course 08: Financial Management Course 09: Project Management Course Course 10: Operations Management Course 11: Diploma in Lean Process and Six Sigma Course 12: Quality Management Course 13: Compliance & Business Risk Management Course 14: Decision Making and Critical Thinking Power Engineering Courses Course 01: Power Electronics for Electrical Engineering Course 02: Power Engineering: Power System Analysis Course 03: Electric Circuits for Electrical Engineering Course 04: Trigonometry for Electrical Engineering Course 05: Electrical Technician Course 06: Electronic & Electrical Devices Maintenance Course 07: Electrical Components And Circuits - Wiring & Busbars Course 08: Light Current Systems for Electrical Engineering Course 09: Electrical Machines for Electrical Engineering Automotive Engineering Courses Course 01: Basic Automotive Engineering: Onboard Diagnostics Course 02: Car Mechanic and Repair Training Course 03: Car Maintenance & Life Skills Course 04: Motorbike Repairing and Maintenance Diploma Gas & Oil Engineering Courses Course 01: Gas Engineer Course 02: Level 2 Domestic Gas Course Course 03: Oil and Gas Management Course 04: Gas Safety Plumbing & HVAC Engineering Course 01: Domestic Plumbing, Installations and Repair Diploma Course 02: Level 3 Heating, Ventilation & Air Conditioning (HVAC) Technician Course 03: Domestic Appliance Repairing Course Airplane Engineering Courses Course 01: Aircraft and Airplane Engineering: Basic to Advanced Course 02: Flight Mechanics Environmental Engineering Courses Course 01: Environmental Engineering Course 02: Sustainable Energy and Development Diploma Course 03: Environment Management Management Courses Course 01: Project Management Essential Skills Level 3 Course 02: Functional Skills IT Course 03: Delegation Skills Course 04: Effective Communication Skills Benefits you'll get from choosing Apex Learning for this training: Pay once and get lifetime access to 43 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills CPD 300 CPD hours / points Accredited by CPD Quality Standards Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included Please Note: The delivery charge inside the UK is £3.99 each, and the international students must pay a £9.99 shipping cost for each.

INVEST Your WORTH to Dig SKILLS TREASURE Youth work training course can be an enriching experience for those who attend and want to go on to help out others. For example, completing the task gives him the confidence and skills needed to interact confidently with youth and provide advice or guidance as required. We help you achieving you goal we carefully designed the Youth Work course, which will acquaint you with your responsibilities as well as enhance your ability to work. Youth work isn't just about ticking boxes-it's about being genuine and understanding in all aspects of your interactions. Understanding the needs of young people is essential if you want to make a real difference, something we believe any excellent youth worker should strive for. Additionally, complex conversations are often involved, so it's good to have a varied vocabulary to communicate them effectively. Our aim is to encourage young people and make them good fit for their aim. So, don't miss this opportunity to accomplish you dream. Join this comprehensive course and start your learning journey now. Main Course: Youth Work Additional Course: Course 01: Social Support Worker Course 02: Communication Skill What you will discover: Understand the characteristics and ideas of youth workers. Discover your legal obligations. Learn about the potential career of social work. Consider the social repercussions. Keep your mental wellness in mind. Finally, learned how to participate in criminal justice and social work. Get your youth work training started and: Learn about Youth Work. Learn about the basics and progressions of the course. Get a certificate upon completion. Key Highlights for Youth Work Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced online course Modules Covers to Explore Multiple Job Positions Course Breakdown- Main Course: Youth Work Module 01: Introduction to Youth Work Module 02: Who Are the Youth Workers? Module 03: Role and Methods Module 4: Youth Workers' Legal Responsibilities Module 05: Career (Social Work) Module 06: Social Influences Module 07: Mental Health Module 08: Social Work and Criminal Justice Additional Course Curriculum: Course 01: Social Support Worker Module 01: Introduction to Family Support Work Module 02: Legislation, Policy and Guidance Module 03: Solving Family Issues - Part 1 Module 04: Solving Family Issues - part 2 Module 05: Safeguarding - Assessing need and providing help (Part 1) Module 06: Safeguarding - Assessing Need and Providing Help (Part 2) Module 07: Building Relationships Course 02: Communication Skill Module 01: Basic Communication Skills Module 02: Advance Communication (I) Module 03: Advance Communication (II) Module 04: Telephone Etiquette Module 05: Body Language and Effective Communication Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available Who is this course for? This training is ideal for the following: People with an interest in supporting careers. Anyone interested in learning more about the field of social work. Students that are interested in learning about liberal social progressivism and humanitarian principles. Students are seeking unbiased and fair viewpoints on the social work field's realities in respect to larger society. Requirements To enrol in Youth Work course, all you need is a basic understanding of the English Language and an internet connection. Career path You can explore popular and in-demand careers associated with this course after completing it. Some job fields you can look into are: Youth Worker Community Worker Human Rights Employee PE Teacher Social Worker These vocational opportunities will get paid by the amount of £85.00 per day Certificates 3 CPD Accredited PDF Certificate Digital certificate - Included Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! This Advanced Diploma in Feline Behaviour & Psychology at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 180 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Feline Behaviour & Psychology at QLS Level 7 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Feline Behaviour & Psychology at QLS Level 7 course. Due to Feline Behaviour & Psychology at QLS Level 7's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Feline Behaviour & Psychology at QLS Level 7 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Feline Behaviour & Psychology at QLS Level 7 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Feline Behaviour & Psychology at QLS Level 7 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Feline Behaviour & Psychology at QLS Level 7 course. This Feline Behaviour & Psychology at QLS Level 7 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Feline Behaviour & Psychology at QLS Level 7 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Feline Behaviour & Psychology at QLS Level 7 course: Module 01: Domestication of Cats Module 02: Communication & Stress According to Origin Module 03: Sleeping & Toileting According to Origin Module 04: Hunting & Drinking Water According to Origin Module 05: Reproduction & Disease According to Origin Module 06: Another Type of Cats - Feral Cats Module 07: Understanding Feline Body Language Module 08: Understanding Common Behaviour Module 09: Understanding Cat Communication Module 10: Types of Feline Need Module 11: Do Cats Feel Love and Other Human Emotions? Module 12: How Smart Are Cats? Module 13: Why Do Cats Hiss? Module 14: Why Do Cats Purr? Module 15: Why Do Cats Rub Against Things? Module 16: Why Do Cats Scratch Things? Module 17: Why Do Cats Play with Their Prey? Module 18: Why Do Some Cats Become Anxious or Phobic? Module 19: Why Do Cats Roll on Their Backs to Greet People? Module 20: Why Do Cats 'Sulk'? Module 21: Why Do Cats Knead or Paddle with Their Paws? Module 22: Why Does a Male Cat Bite a Female's Neck While Mating? Module 23: Why Do Mother Cats Move Kittens? Module 24: Why Do Some Cats Howl, Especially at Night? Module 25: Cats and the Law Module 26: Bringing Your New Cat Home Module 27: Feeding and Controlling Obesity Module 28: Managing Your Cat's Behaviour Module 29: Keeping Your Cat Safe Module 30: Neutering - Family Planning for Felines Module 31: Pregnant Cats, Birth and Care of Young Kittens Module 32: Cats Living Together Module 33: How to Prevent Cat Conflicts in Multi-cat Households Module 34: When to Let Go Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Advanced Diploma in Feline Behaviour & Psychology at QLS Level 7 exams. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Feline Behaviour & Psychology at QLS Level 7 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Feline Behaviour & Psychology at QLS Level 7 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Advanced Diploma in Feline Behaviour & Psychology at QLS Level 7 Hard copy certificate - Included CPD Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.

Description: Confidence is the key for presenting yourself during public speaking. You have to know what to convey to the audience and be comfortable with communication skills. To learn about overcoming your stage fear and nervousness, you can get the help of the course - Public Speaking Diploma. In this course, there are contents which will teach you on how to increase your communication skills. Interpersonal skills, professionalism, controlling nervousness, handling sticky situations, etc. You will also be taught on how to understand your audience, entice them with an immaculate presentation, controlling your body language, key themes and sentences, opportunities to practice and learn from mistakes, etc. This course Is aimed to help you better present yourself and make you more confident. Learning Outcomes: Speak more confidently in a one-on-one conversation Develop more confidence while speaking socially or small Learn practice these skills in a safe and supportive setting Implement quick and easy preparation techniques which will work no matter what if you have one minute or a week for its preparation Make your preparation for questions, in case of when you don't know what those questions will be. Getting over nervousness what you may come across while speaking in front of a group, particularly when the group is not compassionate to what you have to say. Apply the presentation techniques so that you can establish your credibility as well as getting people on your side Build an affinity with your audience Get to know the methods to decrease your nervousness as well as fear Realise your areas of strength as a presenter as well as the way you can draw the attention of different types of people Locate how the visual aids can help create an influence along with attention Improvise techniques to form a professional presence Know a number of different means so that you can prepare and organise information Knowing how to prepare, practise, as well as deliver a short presentation Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Public Speaking Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Public Speaking Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 1 Good Communication Skills 00:15:00 Interpersonal Skills 00:30:00 Getting Comfortable in Conversation 00:30:00 Redesigning Yourself for Strength 00:30:00 Professionalism 00:15:00 Maximizing Meetings 00:15:00 Controlling Nervousness 00:15:00 Module 2 Getting Started 00:15:00 Planning 00:15:00 Force Field Analysis 00:15:00 Understanding Your Audience 00:30:00 Controlling Your Jitters 00:15:00 Making Your Listener Hear You 00:30:00 Key Themes 00:15:00 Structuring Ideas 00:15:00 Organization Methods 00:15:00 Expanding a Basic Plan 00:15:00 Our Body Language 00:15:00 Beginnings and Endings 00:15:00 Module 3 Communication 00:15:00 Stop! Check Your Mouth! 00:15:00 What's Your Type? How About Mine?@m 00:15:00 Positive Self-Talk 00:15:00 Rapport 00:05:00 Maximizing Meetings 00:15:00 Body Language 00:15:00 Sticky Situations 00:15:00 I Can Just Send an E-mail, Right? 00:15:00 Overcoming Nervousness 00:30:00 The Five S's 00:15:00 Start Writing! 00:15:00 Audience Profile 00:05:00 Your Speaking Voice 00:30:00 Add Punch to Your Presentation 00:15:00 Mock Exam Mock Exam- Public Speaking Diploma 00:20:00 Final Exam Final Exam- Public Speaking Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

There are a lot of challenges faced by entrepreneurs in businesses. These challenges can make or break a business. So, as a businessman or an entrepreneur, it's necessary to achieve the skills to beat these challenges and turn the odds into your favour.  This Best Business Productivity Training Course is designed to train you with the strategies and techniques that are necessary to make your business more productive. in this productivity training, you will discover specific tools, strategies and techniques to beat the challenges of your business. You'll learn about the secrets of a successful business that are followed by the great leaders and managers of the business world.  What you'll learn Specific Tools, Strategies & Techniques That Will Make You & Your Staff FAR More Productive Multiple Strategies For Boosting Employee Performance How To Quickly Take Your Company Or Division To The Next Level How To Get The Best Results Out Of All Your Employees How To Use Teams To Create Amazing Results And Profits How To Plan & Prioritize Effectively Tools Strategies & Techniques That Will Help Your Employees Work At Their Highest Level How To Plan & Prioritize Effectively Who is this Course for? This course a perfect fit for anyone who is interested in learning the best business strategies including:  Leaders Managers HRs CEOs Business Owners Directors Requirements Basic business knowledge. This course fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time, without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course and will be equipped with the necessary knowledge and skills required to succeed in this sector. All of our courses are CPD and IAO accredited, so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.  Introduction Prof. Paul Course Intro FREE 00:03:00 Productivity Training Productivity Part 1 FREE 00:12:00 Productivity Part 2 00:12:00 Productivity Part 3 00:13:00 Project Management Training Project Management Part 1 00:15:00 Project Management Part 2 00:17:00 Teamwork Training Teamwork - Part 1 00:12:00 Teamwork - Part 2 00:12:00 Teamwork - Part 3 00:13:00 Communication Training Communication - Part 1 00:17:00 Communication - Part 2 00:18:00

***Don't Spend More; Spend Smart*** Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Recent reports by the King's Fund, the Health Foundation, and the Nuffield Trust - reveal that the vacancies in NHS hospitals, community services, and mental health providers are a whopping 100,000. Besides these, there are another 110,000 vacancies in adult social care. They predict that vacancies will reach a massive 250,000 unfilled posts in the next few years if vacancies remain on the current trajectory. So, if you are looking to get into the in-demand job sector and earn a decent salary starting from £17-18k, then the Healthcare industry might be the right track for you! And to assist you with the essential knowledge and skills to kickstart your career as a Healthcare Assistant, our experts have designed this comprehensive Healthcare Assistant bundle. Furthermore, to help you showcase your expertise in Healthcare assistants, we have prepared a special gift of ONE hardcopy certificate and ONE PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Healthcare Assistant Bundle Consists of the following Premium courses: Course 01: Working in Healthcare Setting Level 3 Course 02: Medication Administration Level 4 Course 03: Initial Training of Community Health Agents Course 04: GDPR in Healthcare Course 05: Consent in Healthcare Course 06: Phlebotomy Course 07: Cardiac (Heart) Care Course 08: Diabetes Care Diploma Course 09: Human Anatomy and Physiology Course 10: Palliative and End of Life Care Training- Level 5 Course 11: Adult Safeguarding Course 12: Level 3 Mental Health Awareness Course Course 13: Coronavirus (COVID-19) Awareness Course 14: Personal Hygiene Curriculum: Course 01: Working in Healthcare Setting Level 3 Introduction to Health and Social Care Communication and its Relevance Rights and Responsibilities as a Health and Social Care Worker Role as A Caregiver and Healthcare Professional Working in Health and Social Care; Promoting Equality, Diversity and Rights Important Principles and Policies in Health and Social Care Work Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Safeguarding Vulnerable Individuals Health and Safety Responsibilities Risk Management in Health and Social Care Course 02: Medication Administration Level 4 Introduction to Safe Handling of Medicines Legislation and guidance of medication management Principles of Safe and Appropriate Handling of Medicines Medication Risk Assessment Guidance Handling Medicines in Social Care Settings Consent to Treatment Requirements for Specific Services Levels of Care and Support Procedure for Handling Medication The Six Rights of Medication Administration Covert Administration of Medication Recording Procedures Storage of Medication Transfer and Disposal of Medication Drug Formulation and Ways of Taking It Course 03: Initial Training of Community Health Agents Introduction to Community Health Agent Legal Consideration Community & Community Health Work Global Health and International Community Health Nursing Mental Health in the Community Identification, Management, and Prevention of Common Nutritional Deficiencies Solving Nutritional Problems in the Community Course 04: GDPR in Healthcare Introduction to GDPR GDPR and Healthcare Setting General Data Protection Regulations Explained Lawful Basis for Preparation Responsibilities and Obligations Electronic Medical Records Rights and Breaches Course 05: Consent in Healthcare Covid-19 Awareness for General People and Healthcare Introduction to Covid-19 Understanding of Covid-19 as a Pandemic and How It Is Related to Zoonotic Diseases Like SARS and MERS The Strike of Pandemic Around the World and Great Britain Effects of Covid-19 on Human Life Diagnoses and Treatments Preventions and Social Measures to Be Taken Artificial Intelligence, Data Science and Technological Solutions against Covid-19 Consent Training in Healthcare Course An Introduction to Consent Information Regarding Consent Consent Training in Healthcare Course Best Interest Decision Making Assessing Capacity Treatment to People Who Lack Capacity Public Bodies and Services Created by MCA Act 2005 UK Acts in Relation to Consent Handling Complaints Regarding Consent Course 06: Phlebotomy Introduction to Phlebotomy Blood Circulation, Function, and Composition Phlebotomy Equipment Routine Venipuncture Venipuncture Complications and Pre-Examination Variables Dermal Puncture Quality Assessment and Management in Phlebotomy Special Blood Collection Procedure Infection Control and Risk Management Course 07: Cardiac (Heart) Care Introduction & First Concepts What is A Heart Attack & Complications Emergency For A Heart Attack Risk Factors & Lifestyle Choices Heart Remedies Final Tips & Suggestions Course 08: Diabetes Care Diploma What is Diabetes The Diabetes Challenge The Cost of Diabetes in Social Care Type 1 Diabetes Type 2 Diabetes Type 2 Diabetes Treatments Prediabetes Gestational Diabetes Other Types of Diabetes Hypoglycaemia Hyperglycaemia and Hyperosmolar Hyperglycaemic State Glossary of Diabetes Terms Course 09: Human Anatomy and Physiology Human Body Vocabulary with Pictures Equipment, Instruments and Lab Tests Acronyms and Abbreviation Digestive System Cardiovascular System Blood and Immunity System Respiratory System Musculoskeletal System Central Nervous System Course 10: Palliative and End of Life Care Training- Level 5 Introduction to End of Life Care Availability of Services Goals of Care Physical Illness Neurological Illness End of Life Communication During the End of Life Spiritual and Psychosocial Care After Death Further Support, Training and Development Legal Aspects Course 11: Adult Safeguarding An Introduction to Safeguarding of Vulnerable Adults Safeguarding Legislations Understanding Abuse and Neglect Safeguarding Vulnerable Adults Policy, Roles and Responsibilities Understanding the Importance of Communication in Care Sharing Information and Responding To a Disclosure Reporting Your Concern Course 12: Level 3 Mental Health Awareness Course Introduction to Mental Health Childhood And Adolescent Psychiatric Disorders Stress and Anxiety Disorders Schizophrenia Personality Disorders Mood Disorders Eating and Sleeping Disorders Self-Harm and Suicide Medication and Therapy in the Treatment of Mental Illness Social Attitudes To Mental Illness Mental Health Legislation and Services Mental Health In The Workplace Course 13: Coronavirus (COVID-19) Awareness Introduction to COVID-19 Understanding of Covid-19 as a Pandemic and How It Is Related to Zoonotic Diseases Like SARS and MERS The Strike of Pandemic Around the World and Great Britain Effects of Covid-19 on Human Life Course 14: Personal Hygiene Module 01: Introduction to Personal Hygiene and a Brief History Module 02: Looking Clean, Smelling Clean Module 03: Improving and Maintaining Oral Health Module 04: Eyes Module 05: Ear Secrets Module 06: Foot Personal Hygiene Module 07: Hair Hygienic Ways Module 08: Hygienic Approach to Skin Care Module 09: Maintain Good Toilet Hygiene Module 10: Potential Hygiene Guidelines Module 11: Personal Hygiene During Coronavirus Pandemic How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Healthcare Assistant bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Healthcare Assistant is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Working in Healthcare Setting Level 3) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Working in Healthcare Setting Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

For any business to flourish, customer satisfaction is vital. Whether you are a businessperson looking for effective ways of managing customers or a job seeker looking to step into the customer management sector, our Customer Management Training course is the perfect fit for you. Therefore, enrol without delay! Our expertly designed training materials give students the information and skills to manage and sustain client relationships effectively. The course covers various subjects, including communication, problem-solving, and customer service. Participants will learn how to recognise and comprehend the requirements and expectations of clients and how to deliver first-rate customer service. Communication strategies, including active listening and effective verbal and written communication, will also be covered throughout the course. Participants will also learn how to handle and address customer complaints as well as how to convert dissatisfied clients into ones who are satisfied. Additionally, crucial abilities like time management, dispute resolution, and creating and maintaining long-term client relationships will be covered in the course. Upon completion, participants will have the knowledge and skills to manage customer relationships and provide excellent customer service effectively. This training can help improve customer satisfaction, increase sales, and improve a business's overall performance. What you'll learn Acknowledging effective customer service techniques and identifying and understanding customer needs and expectations. Knowledge of communication techniques, such as active listening and effective verbal and written communication. Techniques for handling and resolving customer complaints and turning unhappy customers into satisfied ones. Comprehending time management and conflict resolution skills and how to build and maintain long-term customer relationships. Knowledge of the latest customer management technologies and tools, such as CRM software and analytics. This Customer Management Training is designed by industry experts and will give you a thorough understanding of this topic. Our courses are designed with easy-to-understand modules that break down each topic and give our learners proper training on the subject. If you want to work in this sector and stand out from the rest of the competition, then our course is the perfect place to start. We guarantee that you will gain relevant skills and will gain tremendous knowledge on the subject. And the professional qualifications that you achieve after completing the course will help you greatly in procuring a job in the relevant field. Enjoy a pleasant learning experience with the Academy for Health & Fitness. Enrol in our course Today! Learning Outcomes Skills You Will Gain From This Training Customer service Problem-solving Communication Stress Management Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Training program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Here is a curriculum breakdown : Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You, and Next Steps Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. Show off Your New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals who want to improve their skills and knowledge in managing customer relationships. Sales and marketing professionals who want to learn best practices for managing customer interactions and building customer loyalty. Business owners and managers who want to ensure their employees have the skills and knowledge needed to provide excellent customer service. Job seekers looking to expand their skills and increase their chances of landing a job in a customer-facing role. Anyone who wants to learn more about effective customer management and how to create positive customer experiences. Career path Our course will aid the learners in advancing their careers in the following fields - Customer Service Manager - £20,000 - £35,000 per year. Sales Manager - £30,000 - £50,000 per year. Marketing Manager - £30,000 - £60,000 per year. Operations Manager - £35,000 - £70,000 per year. Business Development Manager - £30,000 - £60,000 per year.

Understand the value of guiding and inspiring others effectively during times of adversity or uncertainty. This involves demonstrating resilience in the face of challenges, maintaining composure, and providing direction and support to those under your leadership. By cultivating attributes such as empathy, decisiveness, and effective communication, the goal is to empower leaders to navigate challenges gracefully, inspire resilience in others, and ultimately lead their teams or organizations toward successful outcomes despite adversity. Learning Objectives The following are some of the key outcomes in this course: Discover five common types of challenges organizations face, Tips for successfully leading your team through a challenging situation, Understand how to cope with challenges, Use resilience-building techniques to bounce back Target Audience Managers, Team Leaders, Young Professionals

Learn more about the elements of sales through Sales Management and Marketing course, relying on talent and techniques used by successful sales organizations. Through the use of digital media and other interactive client communication methods, Sales Management and Marketing course adapts traditional sales concepts to the evolving corporate world. You will get FREE Communication Skills course along with this sales management and marketing diploma course. Key Highlights for Sales Management and Marketing: 2 CPD Accredited Courses Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced online course Modules Curriculum Breakdown of Sales Management and Marketing: Module 01: Introduction to Sales Module 02: Sales Growth Module 03: Sales Hypnosis Module 04: Sales Presentation Module 05: Sales and Marketing Module 06: Leverage and Limitations Module 07: Communication Skills Module 08: Sales Negotiations Module 09: Dealing with Customers Module 10: Handling Objections Module 11: Tips and Tricks for Sale Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in Sales Management and Marketing course. However, This course particularly effective for- Students Recent graduates Job Seekers in related field Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill Requirements Learners seeking to enrol for the Sales Management and Marketing Course should meet the following requirements; Basic knowledge of English Language, which you have already Basic Knowledge of Information & Communication Technologies for studying online or digital platform Stable Internet or Data connection in your learning devices Career path After completing Sales Management and Marketing course, you can explore trendy and in-demand jobs related to this course. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each