9594 Communication courses delivered Online

Managing Stress in Challenging Times: On-Demand This course looks at the symptoms and causes of stress and how these affect us emotionally, behaviorally, and physically. You will learn some simple stress-busting techniques that will have a positive influence on your beliefs and behaviors around stress. You will also have the opportunity to develop a personal action plan which will serve as an ongoing reference point for dealing with pressure in its many forms - home, family, social, and work. What You Will Learn At the end of this program, you will be able to: Recognize the symptoms and causes of stress Manage and reduce the effects of stress in your life with simple stress-busting techniques Create a simple, personalized plan to manage stress and promote a healthier, happier, and more productive lifestyle Foundation Concepts What is stress? Why stress matters Flight or fight response and role of hormones Work-Life Balance How to create balance and set boundaries Learning how to say 'no' Stress-Reduction Techniques Visualization and relaxation techniques Behaviors and beliefs Putting things in perspective Circle of influence (vs. circle of control) Slowing down Be Responsible and Kind to Yourself Basic human needs Honest communication Your responsibility to yourself and others Calming thoughts

Course Overview: "Knowledge is power. Information is liberating. Education is the premise of progress." Medical terminology is the language of medicine. This course will teach you basic medical terminology, including anatomy, physiology, and pharmacology. You will learn how to read and understand medical charts, and you will be able to communicate effectively with healthcare professionals. According to a recent survey by the British Medical Journal, a staggering 78% of medical errors can be attributed to communication issues, with misunderstandings and misinterpretations of medical terms playing a significant role. This highlights the critical need for individuals to undergo comprehensive medical terminology training, ensuring clear and precise communication in a field where every second counts. Introducing our Medical Terminology Training course, a meticulously crafted program that aims to equip you with the knowledge and proficiency to navigate the complex world of medical terminology easily. This course goes beyond memorisation and offers a deep understanding of the human body, medical equipment, acronyms, and various body systems. Key Features of the Course: CPD Certificate: Upon completing this course, you will receive a Continuing Professional Development (CPD) certificate, recognised and valued by healthcare organisations 24/7 Learning Assistance: Our dedicated support team is available round the clock to answer your queries, provide guidance, and ensure a smooth learning experience. Who is This Course For? This course is ideal for medical students, healthcare professionals, aspiring healthcare practitioners, and anyone interested in understanding medical terminology comprehensively. What You Will Learn: In the Medical Terminology Training course, you will embark on an enlightening journey through nine comprehensive modules, each focusing on a crucial aspect of medical terminology. You will gain a deep understanding of anatomical terms and structures in the human body. Besides, learn and familiarise yourself with medical equipment, instruments, and laboratory tests commonly used in healthcare settings. Master the art of deciphering medical acronyms and abbreviations, ensuring accurate communication in medical documentation. Explore the terminology associated with the digestive, cardiovascular, respiratory, musculoskeletal, blood and immunity, and central nervous systems. By the end of the course, you will possess a robust foundation in medical terminology, enhancing your professional skills and communication within the healthcare industry. Why Enrol in This Course: Top-Reviewed Course: Our Medical Terminology Training course has received rave reviews from healthcare professionals, who have praised its comprehensive content, realistic approach, and ability to enhance communication skills. Recently Updated: This course has been meticulously updated to include the latest advancements and terminology in the healthcare industry, ensuring you stay current with current practices. Trending Skill: Medical terminology proficiency is highly sought-after in the healthcare job market. Requirements: Prior medical knowledge or experience is not mandatory to enrol in this course. The aThe only prerequisites are a passion for learning and a dedication to acquiring new skills. Career Path: By completing the Medical Terminology Training course, you will learn about various professions in the healthcare industry. Some potential career paths include: Medical Coder: £30,000 - £40,000 per annum Medical Transcriptionist: £20,000 - £25,000 per annum Medical Receptionist: £18,000 - £22,000 per annum Clinical Research Coordinator: £25,000 - £35,000 per annum Healthcare Administrator: £25,000 - £40,000 per annum Medical Writer: £30,000 - £45,000 per annum Pharmaceutical Sales Representative: £25,000 - £45,000 per annum Certification: Upon completing the Medical Terminology Training course, you will receive a CPD certificate, demonstrating your commitment to professional development and enhancing your credibility in the healthcare industry. Course Curriculum 9 sections • 9 lectures • 03:30:00 total length •Module 01: Human Body Vocabulary with Pictures: 00:47:00 •Module 02: Equipment, Instruments and Lab Tests: 00:19:00 •Module 03: Acronyms and Abbreviation: 00:36:00 •Module 04: Digestive System: 00:25:00 •Module 05: Cardiovascular System: 00:20:00 •Module 06: Blood and Immunity System: 00:15:00 •Module 07: Respiratory System: 00:17:00 •Module 08: Musculoskeletal System: 00:17:00 •Module 09: Central Nervous System: 00:14:00

Overview In the dynamic world of business, a proficient Admin Support Assistant can serve as the backbone of operational efficiency. Our course, 'Admin Support Assistant', is crafted with utmost care to polish your skills, turning you into a sought-after administrative virtuoso. Embark on a journey through eleven comprehensive modules, each one unravelling the intricacies of roles such as a Personal Assistant and the nuances of pivotal skills like Time Management and Business Writing. By the culmination of this course, not only will you be adept in the art of effective communication through body language, but also harness the power of tools like Excel and PowerPoint to enhance your productivity. Choosing our course is your ticket to unlocking a world of opportunities. As the world transitions to a digital age, the demand for skilful Administrative Support Assistants who can navigate both conventional and contemporary tasks is on the rise. From understanding Telephone Etiquette to getting familiar with Excel and PowerPoint basics, every module is your stepping stone to administrative mastery. Learning Outcomes Comprehend the essential roles and responsibilities associated with administrative support and personal assisting. Acquire proficiency in streamlined Administrative Management techniques. Establish robust organisational methodologies for efficient task management. Enhance professional communication through impeccable Telephone Etiquette. Elevate written correspondence through advanced Business Writing strategies. Prioritise and allocate tasks effectively with honed Time Management abilities. Enhance interpersonal connections and understandings by interpreting body language cues and applying effective communication strategies. Why buy this Admin Support Assistant course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Admin Support Assistant you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Admin Support Assistant course for? Novices keen on forging a path in the domain of administrative functions. Existing administrative personnel with aspirations to broaden their expertise. Business owners desiring a deeper grasp on administrative procedures for optimised operations. Individuals on the job hunt, seeking an advantage in the corporate arena. Sector-shifters focusing on transitioning into administrative and support roles. Prerequisites This Admin Support Assistant was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Operations Coordinator: £24,000 - £36,000 Per Annum Receptionist (proficient in Telephone Etiquette): £18,000 - £26,000 Per Annum Business Communications Specialist: £30,000 - £45,000 Per Annum Workshop Facilitator (focusing on Body Language and Effective Communication): £27,000 - £39,000 Per Annum Meeting & Events Planner: £22,000 - £35,000 Per Annum   Course Curriculum Module 01: Personal Assistant Personal Assistant 01:23:00 Module 02: Admin Support Admin Support 01:54:00 Module 03: Administrative Management Administrative Management 01:00:00 Module 04: Organisational Skills Organisational Skills 01:16:00 Module 05: Telephone Etiquette Telephone Etiquette 01:07:00 Module 06: Business Writing Business Writing 01:24:00 Module 07: Time Management Time Management 01:09:00 Module 08: Body Language and Effective Communication Body Language and Effective Communication 01:23:00 Module 09: Meeting Management Meeting Management 01:24:00 Mock Exam Mock Exam - Admin Support Assistant 00:20:00 Final Exam Final Exam - Admin Support Assistant 00:20:00

  🌟 Unlock Your Potential with SEN Teaching Assistant Level 2 Course! 🌟 Are you passionate about making a positive impact on the lives of children with Special Educational Needs (SEN)? Do you dream of a rewarding career where you can provide vital support to teachers and help children reach their full potential? If so, then our SEN Teaching Assistant Level 2 course is the perfect stepping stone for you to turn your aspirations into reality!   🎓 Why Choose SEN Teaching Assistant Level 2 Course? 🎓 Our comprehensive course equips you with the essential knowledge and skills needed to thrive as a Special Educational Needs Teaching Assistant. You'll delve into the principles and practices of supporting children with diverse learning needs, understanding various disabilities, and implementing effective strategies to facilitate their learning and development.   ✨ Benefits of Taking Our Course: ✨ Specialized Expertise: Gain a deep understanding of SEN principles and strategies tailored to support diverse learning needs. Career Advancement: Enhance your employability and open doors to a wide range of fulfilling career opportunities in educational settings. Practical Skills: Acquire hands-on experience through practical activities, case studies, and real-world scenarios to prepare you for the challenges of the role. Professional Development: Boost your confidence and competence as you develop valuable skills in communication, teamwork, and empathy. Impactful Contribution: Make a meaningful difference in the lives of children with SEN, empowering them to overcome obstacles and achieve academic success.   👩‍🏫 Who is this for? 👨‍🏫 Our SEN Teaching Assistant Level 2 course is designed for individuals who are passionate about supporting children with Special Educational Needs. Whether you're a budding educator, a career changer, or someone with a genuine interest in making a difference, this course is perfect for you! No prior experience is required, just a willingness to learn and a desire to make a positive impact.   🚀 Career Path 🚀 Upon successful completion of the SEN Teaching Assistant Level 2 course, you'll be equipped with the skills and knowledge to pursue various exciting career paths, including: SEN Teaching Assistant: Work closely with teachers to support children with diverse learning needs in mainstream or special schools. Learning Support Assistant: Provide invaluable assistance to students with SEN in classrooms, ensuring they receive the necessary support to thrive academically. Behaviour Mentor: Offer guidance and support to children with behavioural challenges, helping them develop positive coping strategies and improve their overall well-being. Educational Support Worker: Assist children with SEN in accessing the curriculum, participating in classroom activities, and achieving their learning goals.   🌈 Unlock Your Potential Today! 🌈 Embark on a fulfilling journey towards a rewarding career in Special Education by enrolling in our SEN Teaching Assistant Level 2 course. With our expert guidance and comprehensive curriculum, you'll be well-prepared to make a difference in the lives of children with Special Educational Needs. Don't miss out on this opportunity to unleash your potential and contribute positively to the future generation! Enroll now and take the first step towards a brighter tomorrow!   FAQs What is SEN? Special Educational Needs (SEN) refer to a wide range of learning difficulties or disabilities that may affect a child's ability to learn and thrive in an educational setting. These can include conditions such as autism, dyslexia, ADHD, physical disabilities, and more. What does a SEN Teaching Assistant do? A SEN Teaching Assistant provides crucial support to children with Special Educational Needs, both inside and outside the classroom. They work closely with teachers to implement individualized education plans, provide one-on-one support, assist with classroom activities, and help students develop essential skills. Is any prior experience required to enroll in the SEN Teaching Assistant Level 2 course? No prior experience is necessary to enroll in the course. However, having a passion for working with children, as well as strong communication and interpersonal skills, can be beneficial. What topics are covered in the course curriculum? The SEN Teaching Assistant Level 2 course covers a range of essential topics, including understanding SEN principles and legislation, supporting students with diverse learning needs, effective communication strategies, behavior management techniques, and promoting inclusion and diversity in educational settings. How long does it take to complete the course? The duration of the course may vary depending on the learning format and individual study pace. Typically, the course can be completed within a few months of part-time study. What qualifications will I receive upon completion of the course? Upon successful completion of the SEN Teaching Assistant Level 2 course, you will receive a recognized certification that demonstrates your competence and readiness to work as a Special Educational Needs Teaching Assistant. Are there any opportunities for further study or career advancement after completing the course? Yes, completing the SEN Teaching Assistant Level 2 course can open up opportunities for further study in the field of Special Education or related areas. Additionally, you may choose to pursue advanced roles within educational settings, such as SEN Coordinator or Educational Psychologist. Is financial assistance available for the course fees? Some institutions may offer financial assistance or funding options for course fees. It's recommended to inquire with the course provider or relevant educational authorities for information on available support options. Course Curriculum Module 1_ SEN Basics SEN Basics 00:00 Module 2_ Communication Strategies and Behaviour Management Communication Strategies and Behaviour Management 00:00 Module 3_ Curriculum Adaptation and Parent Collaboration Curriculum Adaptation and Parent Collaboration 00:00 Module 4_ Social Inclusion and Sensory Processing Social Inclusion and Sensory Processing 00:00 Module 5_ Supporting Students with ASD and Addressing Specific Difficulties Supporting Students with ASD and Addressing Specific Difficulties 00:00 Module 6_ Life Skills Preparation and Professional Development Life Skills Preparation and Professional Development 00:00

Level 5 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Level 5 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

This course delves into the dynamics of pressure and its impact on human psychology, behavior, and performance. It examines the relationship between stress and performance through the Inverted-U Theory and provides strategies to effectively manage pressure. Participants will explore techniques like Cognitive Behavioral Therapy (CBT) for stress management and enhance their communication and leadership skills under pressure. The course also addresses team resilience and work-related stress, as outlined by health and safety authorities. Learning Outcomes: Understand the concept of pressure and its effects on individuals. Analyze the psychological and behavioral responses to pressure. Explore the Inverted-U Theory to comprehend the stress-performance relationship. Develop coping strategies to manage pressure effectively. Learn about Cognitive Behavioral Therapy (CBT) as an approach to stress management. Enhance communication skills for effective interaction under pressure. Acquire leadership skills that thrive in high-pressure situations. Understand the significance of team resilience in handling pressure. Why buy this Performance Management Level 3?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Performance Management Level 3 you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Performance Management Level 3 course is ideal for Professionals at various organizational levels seeking to enhance their performance management skills. Managers and supervisors responsible for team productivity and well-being. Individuals aiming to improve their stress management techniques. HR professionals interested in fostering a positive work environment. Prerequisites This Performance Management Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Performance Management Specialist - Average Salary: £35,000 - £45,000 per year. Human Resources Manager - Average Salary: £40,000 - £50,000 per year. Leadership Development Consultant - Average Salary: £45,000 - £55,000 per year. Organizational Psychologist - Average Salary: £50,000 - £60,000 per year. Learning and Development Manager - Average Salary: £40,000 - £50,000 per year. Course Curriculum Module 01: Understanding Pressure Understanding Pressure 00:11:00 Module 02: Understanding How Pressure Affects Our Psychology and Behaviour Understanding How Pressure Affects Our Psychology and Behavior 00:11:00 Module 03: The Relationship Between Stress and Performance: The Inverted-U Theory The Relationship Between Stress and Performance: The Inverted-U Theory 00:17:00 Module 04: Strategies to Cope With Pressure Strategies to Cope With Pressure 00:17:00 Module 05: Cognitive Behavioral Therapy (CBT) Cognitive Behavioral Therapy (CBT) 00:15:00 Module 06: Effective Communication Under Pressure: Part 1 Effective Communication Under Pressure: Part 1 00:29:00 Module 07: Effective Communication Under Pressure: Part 2 Effective Communication Under Pressure: Part 2 00:10:00 Module 08: Leadership Under Pressure Leadership Under Pressure 00:15:00 Module 09: Team Resilience to Work Under Pressure Team Resilience to Work Under Pressure 00:21:00 Module 10: Work Related Stress by HSA (Health and Safety Authority) & HSE (Health and Safety Executive) Work Related Stress by HSA and HSE 00:26:00 Assignment Assignment - Performance Management Level 3 00:00:00

Level 7 Diploma (FREE QLS Endorsed Certificate) | 10 CPD Courses + 10 Certificates | CPD Accredited | Lifetime Access

Level 7 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 150 CPD Points|CPD & CiQ Accredited

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS. This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value. The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction. Attendees will be able to: Focus on others to project a UB4I, customer-centered attitude; Empower people with respect (acknowledging) and control (offering choices); Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions; Listen more intently to develop the best rapport; Communicate clearly with conviction, projecting greater credibility; Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business. Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people. Register for this class and you will be sent ONLINE login instructions prior to the class date. Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients. Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental