Understand what Emotional Intelligence is and how it impacts you and others around you. Course overview Duration: 1 day (6.5 hours) Emotional intelligence (EI) is increasingly being regarded as a major key to personal success. IQ measures our ability to problem solve and is pretty difficult if not impossible to change. Our emotional intelligence is our ability to problem solve about emotions and like any other skill can be developed and honed. Some of the most successful people in life today are those who are regarded as having a high level of emotional intelligence whatever their level of IQ. Being able to manage themselves and others successfully is often a crucial factor in their success. With a growing emphasis on ‘soft skills’, leaders and managers need to be able to sensitively handle other people, both within and outside the organisation. Emotions are important in work life. They drive motivation and commitment; they are an inherent part of what we do whatever our job role. Effective individuals are proficient at recognising, using, understanding, and managing emotions in themselves and others. This one day course will help participants improve their understanding and skill in these areas. Objectives By the end of the course you will be able to: Identify the aspects of your role where emotions are important Recognise the four key elements of Emotional Intelligence Use a range of skills to build and maintain key relationships Develop an emotionally intelligent ‘culture’ in your part of the organisation Create a personal action plan to continue to enhance and monitor your Emotional Intelligence Content Emotional Intelligence (EI) What is Emotional Intelligence? Where does it sit in the “whole person model” IQ, Personality Traits, Skills and Knowledge and EI Dispelling the myths and legends about EI The RUUM Model of EI Recognising emotions in self and others Using emotions Understanding emotions Managing emotions Developing Skills in each of the 4 areas of EI Short and long-term strategies to develop EI Developing compensating strategies where needed Practical application of EI Leveraging EI strengths Practice using RUUM Model Case studies and scenarios Video analysis Examples in the public eye we can all relate to Incorporating EI into your day to day role Practical steps Peer coaching Action planning Optional Follow-up After completing this course, you have an opportunity to complete a psychometric to understand more about emotional motional drivers and derailers. If you would like to do this, you will be invited to complete a psychometric questionnaire called Lumina Emotion.It can be done online and takes between 30-60 minutes. The results are compiled into a report which one of our trained and accredited coaches will go through with the participant individually to work up an action plan to leverage their EI strengths and develop strength where needed.This can be very powerful in building EI into your people and your organisation.
Sports First Aid Level 5 Course Overview The "Sports First Aid Level 5" course provides comprehensive training on the key aspects of first aid in sports settings, focusing on injury prevention, emergency management, and providing immediate care in case of an injury. Designed for individuals who need to respond quickly and efficiently, this course covers both common and major injuries, along with life-saving procedures, environmental hazards, and medical emergencies. Learners will acquire essential skills to assess and manage injuries in both professional and recreational sports environments, ensuring they are equipped to handle a wide range of situations with confidence and competence. This course is ideal for anyone looking to enhance their sports safety knowledge and ability to react effectively during emergencies. Course Description This course dives deep into the essential aspects of sports first aid, including the key principles of initial assessments, prioritising life-saving actions, and responding to common, major, and environmental injuries. The course also addresses medical emergencies that can arise in a sports setting, ensuring learners are prepared for a wide array of potential scenarios. Throughout the course, learners will explore the latest techniques for managing injuries effectively, alongside practical tips for keeping calm under pressure. With its comprehensive approach, learners will gain the confidence and knowledge needed to manage sports-related injuries and emergencies, improving their overall safety awareness. This course is particularly beneficial for anyone involved in sports coaching, event management, or those who wish to increase their ability to support the health and wellbeing of athletes. Sports First Aid Level 5 Curriculum Module 01: Introduction to Sports First Aid Module 02: Initial Assessment Module 03: Life-Saving Priorities Module 04: Common Injuries Module 05: Major Injuries Module 06: Environmental Injuries Module 07: Medical Emergency Module 08: Things to Keep in Mind (See full curriculum) Who is this course for? Individuals seeking to enhance their sports safety knowledge. Professionals aiming to develop expertise in sports injury management. Beginners with an interest in sports first aid. Coaches, trainers, and event organisers looking to improve their safety protocols. Career Path Sports First Aider Event Safety Manager Sports Coach Athletic Trainer Sports Therapist Health and Safety Officer
The Power of Change Course Overview The Power of Change is a transformative course designed to guide learners through the essential principles of embracing and managing change effectively. It covers the mindset shifts necessary to foster personal growth and development, highlighting how change serves as a catalyst for new opportunities and success. Through reflective lessons and insightful strategies, learners will discover how to take control of their habits and attitudes, ultimately enhancing their ability to adapt in both personal and professional settings. By the end of the course, participants will gain confidence in navigating change, unlocking potential for goal achievement and continuous improvement. This course equips individuals with the skills to transform challenges into positive outcomes, making it invaluable for anyone seeking progress and resilience. Course Description This course delves deeply into the psychological and behavioural aspects of change, starting with the foundational concept that success begins with a shift in mindset. It explores the personal responsibility involved in initiating change and the importance of accepting its inevitability. Learners will engage with topics such as transforming habits to align with their ambitions and viewing change as a gateway to fresh starts and growth. The course promotes self-awareness and strategic thinking, encouraging learners to analyse their patterns and develop new approaches to challenges. Delivered through engaging lessons, it fosters critical thinking and empowers learners with the knowledge to embrace change confidently. Ultimately, participants will develop the skills to sustain positive transformations and pursue their goals with renewed purpose. The Power of Change Curriculum: Module 01: Success Lies in the Change of Mindset Module 02: Change Begins with You Module 03: Change is the Doorway to New Beginnings Module 04: Embracing the Inevitability of Change Module 05: Change Your Habits to Achieve Your Goals (See full curriculum) Who Is This Course For? Individuals seeking to build resilience and adapt to life changes. Professionals aiming to enhance personal development and leadership skills. Beginners with an interest in self-improvement and mindset coaching. Anyone looking to overcome barriers and achieve their goals through change. Career Path Life Coach or Personal Development Advisor Human Resources and Organisational Development Specialist Leadership and Change Management Consultant Career or Executive Coach Wellbeing and Mindfulness Practitioner
An instructor-led leadership learning programme based on emotional intelligence and social neuroscience, designed to boost leadership 'PowerSkills.' A practical programme that provides leaders with a learning journey that equips them with the tools and techniques to connect, empathise, communicate effectively, build employee engagement and influence.
Effective Presentation Skills (Virtual) In today's results-oriented, global working environment, the ability to create and deliver presentations effectively is a necessary skill set for people at all levels of an organization. Regardless of your role, it's important to know how to synthesize your ideas into a coherent and focused narrative, add visuals that support and reinforce your message, and deliver it in a way that resonates with your audience. In this highly interactive course, we will unpack and practice some of the tools and techniques used by top speakers and influencers all over the world. In this engaging two-day course, you will plan, write, refine, practice, and deliver a presentation to the class. Your presentation will be filmed on both days, and you will leave the course with a flash-drive copy of your videos; participants of the virtual classroom workshop should be prepared to present via webcam. In addition to discovering and enhancing your own personal delivery style, you will learn how to create an overarching goal for your presentation and then organize and structure it for maximum impact. You'll gain insight into how to anticipate your audience's needs and tailor the content and delivery in a way that connects with them and sustains their attention and engagement. You will also learn skills that will help you control nervous energy, remain focused on and attuned to your audience, improvise under pressure, deal effectively with questions, and build a compelling call to action. What you will Learn At the end of this program, you will be able to: Construct an effective presentation goal statement, opening, body, and closing that connect with an audience Analyze an audience's needs and style preferences, including relevant DiSC®-related elements Deliver a complete criteria-based presentation that will persuade others Align usage of visuals as well as verbal and non-verbal techniques to maximize the impact of your presentation Getting Started Introductions and social agreements Course structure Course goals and objectives Opening activities Planning and Organizing Video: 'The Art of Misdirection' Setting your presentation goal Writing a goal statement Analyzing your audience Applying the 'reality' test Creating and strengthening supports Structuring your presentation 5 components of an effective opening Presentation body Presentation closing Write your presentation opening Audience Analysis Video: 'How to Tie Your Shoes' Everything DiSC® introduction Audience DiSC® Styles Analyzing your audience Further audience analysis Effective Delivery Delivery challenges and in-person Keeping your audience engaged Your body as your instrument Verbal / paraverbal elements Body stance and nonverbal communication What are your 'tells?' Controlling nervousness Staying attuned to your audience Responding to questions Review and edit your opening Deliver your opening Visuals and Enriching Elements Using images in your presentation Guidelines for visual composition Using questions to engage your audience The power of the pause Practicing and Applying What You've Learned Preparation Delivery Feedback Opportunity to put into practice the program content and receive a video copy Summary and Next Steps What did we learn and how can we implement this in our work environment? Your personal action plan
Agile Scrum Master Course Overview This Agile Scrum Master course offers a comprehensive introduction to Agile methodologies with a particular focus on the Scrum framework. Learners will gain a clear understanding of Scrum principles, roles, events, and artefacts, enabling them to effectively support and lead Agile teams. The course emphasises the evolution from traditional development models to Agile, ensuring participants grasp how Scrum drives flexibility and continuous improvement. Designed to enhance both knowledge and leadership capabilities, it prepares learners for professional certification while equipping them with skills to improve team collaboration and project delivery efficiency. Upon completion, learners will be confident in facilitating Scrum processes, managing sprint cycles, and applying Agile metrics to monitor progress. Course Description This course delves into the essential concepts of Agile Scrum, starting with its foundational objectives and the transition from traditional project management to Agile approaches. Detailed exploration of the 2020 Scrum Guide updates helps learners stay current with industry standards. The curriculum covers the structure and responsibilities of Scrum teams, the cadence of Scrum events, and the purpose of Scrum artefacts. Additionally, it addresses the challenges of scaling Scrum for larger projects and incorporates advanced topics such as Agile requirements gathering, estimation techniques, and performance metrics. The learning experience is structured to build a thorough understanding of Agile frameworks, preparing learners for the Professional Scrum Master (PSM1) certification with guidelines and strategic tips. This course is ideal for those aiming to enhance their Agile knowledge and leadership within diverse professional environments. Agile Scrum Master Curriculum Module 01: Objectives and Targets Module 02: From the Traditional Development Model to the Agile Module 03: 2020 Scrum Guide: What’s New! Module 04: Bonus: Full eBook of the Course! Module 05: Scrum Module 06: The Scrum Team Module 07: Scrum Events Module 08: Scrum Artifacts Module 09: Scaling Scrum Module 10: Scrum in Practice! Module 11: Agile Requirements Module 12: Estimation Techniques Module 13: Agile Metrics Module 14: PSM1 Certification Preparation Guidelines, Tips & Tricks (See full curriculum) Who is this course for? Individuals seeking to master Agile Scrum principles and practices. Professionals aiming to advance their career in Agile project management. Beginners with an interest in Agile frameworks and team leadership. Project managers, team leads, and business analysts wanting to implement Scrum. Career Path Scrum Master in IT and software development teams. Agile Project Manager in various industries. Product Owner or Agile Team Facilitator roles. Consultant specialising in Agile transformation and coaching.
Agile Sprint Planning: Virtual In-House Training The goal of the course is to provide you and your team with the ability to develop effective and realistic Sprint plans. Without effective Sprint Plans, iterations are set up for failure. But Sprint Planning cannot be improved on its own, in isolation. The Scrum processes are highly intertwined and influence each other. The surrounding artifacts, events, and roles must be examined closely, and enhanced, in order to improve Sprint Planning. This course will remind you of the theory to reinforce the principles, but will concentrate on next-level skills, so that you and the team are able to create realistic and usable Sprint Plans. This course is not introductory. You are already aware of the Scrum framework and have been implementing Scrum on your projects. Now is the time to improve efficiency and effectiveness, to facilitate successful Agile projects. What you will Learn You'll learn how to: Identify and correlate the key symptoms and root causes of ineffective sprint plans Improve key Product Backlog elements Evaluate Agile roles in sprint planning Appraise key product practices Enhance project transparency The Product Backlog User stories Acceptance Criteria Backlog Refinement Supporting Roles Product Owner (the Backlog) Development Team Stakeholders and SMEs Supporting Product Practices Roadmaps and release plans and story maps Definition of Done Technical Debt Transparency Daily Scrums Information radiators Retrospectives Sprint Planning Capacity and Velocity Sprint Planning Meetings The Sprint Backlog Summary What did we learn, and how can we implement this in our work environments?
Effecting Business Process Improvement: Virtual In-House Training Business analysts facilitate the solution of business problems. The solutions are put into practice as changes to the way people perform in their organizations and the tools they use. The business analyst is a change agent who must understand the basic principles of quality management. This course covers the key role that business analysts play in organizational change management. What you will Learn You will learn how to: Define and document a business process Work with various business modeling techniques Perform an enterprise analysis in preparation for determining requirements Analyze business processes to discern problems Foundation Concepts Overview of business analysis and process improvement Defining the business process Introducing the proactive business analyst Focusing on business process improvement for business analysts Launching a Successful Business Process Improvement Project Overview of the launch phase Understanding and creating organizational strategy Selecting the target process Aligning the business process improvement project's goals and objectives with organizational strategy Defining the Current Process Overview of current process phase Documenting the business process Business modeling options: work-flow models Business modeling options: Unified Modeling Language (UML) model adaptations for business processes Analyzing the Current Process Process analysis overview Evaluation: establishing the control group Opportunity techniques: multi-discipline problem-solving Opportunity techniques: matrices Building and Sustaining a Recommended Process Overview of the recommended process and beyond Impact analysis Recommended process Transition to the business case Return to proactive state
Agile Release Plans: Virtual In-House Training While many Agile frameworks provide guidance on a focus on value and iterative development, many do not explain how that value is delivered to the customer. Release Plans have become an accepted and common practice to bridge the gap between the Product Vision and the Product Backlog (Agile requirements). In this course, you will be provided with an introduction to Agile and to Scrum, the most utilized Agile framework. You will also learn how the Vision, Roadmap, and Charter help to establish the Release Plan. The goal of this course is to equip you with the necessary knowledge, skills, and techniques to build Release Plans to ensure you deliver the most value to your customers. What you will Learn At the end of this program, you will be able to: Recall the Scrum framework elements (roles, events, and artifacts) Examine the benefits of Agile Develop a Product Vision and Roadmap Create an Agile Project Charter Prepare a Release Plan Write user stories to support a Product Backlog Foundation Concepts Introduction to Scrum Scrum Overview Agile Benefits Product Definition Business Goals Product Vision Product Roadmap Agile Project Charter Product Scope Project Risks Release Deadlines Sprint Durations Team Norms Release Planning Release Plan Process Select Stories and a Release Date Product Backlog User stories Building the product backlog Product Backlog Refinement Transitioning to the Scrum Team
What is NLP? Join proactivenlp.com on this virtual workshop and find out how NLP can start changing your life by saying goodbye to the negatives and welcoming in all the positives you want.