This Advanced Diploma in Customer Service aims to teach the necessary requirements of those working in a business who work closely with clients so that the care they provide is to the highest standard. It is also for learners whose job role requires them to deliver continually improving service to customers With this course you will gain a valuable understanding of a range of technical skills and behaviours in communicating with customers, resolving customer service problems and supporting service improvements. Also, learn how to deal with difficult customers and also connect with your customers online. Develop an advanced set of skills and hone knowledge that can be applied in any sector or organisation type. Who is this course for? Advanced Diploma in Customer Service is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Advanced Diploma in Customer Service is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Customer Service Module One - Getting Started 00:30:00 Module Two - Who We Are and What We Do 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Customer Service 00:20:00 Final Exam Final Exam- Advanced Diploma in Customer Service 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Want to gain a better understanding of your business's needs? Are you looking for solutions to your business problems? The Business Analysis Level 4 course is designed to provide learners with fundamental knowledge of business analysis, whether you're a business owner or aspiring business analyst. In this comprehensive training program, you will learn the definition of business analysis, with an introduction to business analysis planning and monitoring. This course also explores a wide range of techniques for researching and investigating, from brainstorming to interface analysis. You will learn how to determine the best way to find solutions to your business problems, using strategic planning and effective process improvement methods. On successful completion of this advanced course, you will have the practical knowledge to kickstart your career, with the potential to earn a competitive salary. Learning Objectives Familiarise with the role and core responsibilities of a business analyst Learn how to conduct a thorough business analysis step-by-step Sharpen your strategic thinking, verbal communication and problem-solving skills Understand the fundamentals of business planning and monitoring Explore a wide range of business analysis techniques and strategies Learn how to analyse potential and existing business solutions Discover tips and techniques for business elicitation and management Who is this Course for? This certificate in Business Analysis is ideal for aspiring business analysts, project managers or professionals who are new to the field and wish to fine-tune their skills and knowledge to accelerate their professional development. Our distance learning courses include specially designed training units to ensure quality, flexible studying. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the course. Good understanding of English language, numeracy and ICT are required to attend this course. Certificate of Completion from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career Path This Business Analysis course is a stepping stone for learners to work their way up to becoming a successful business analyst. Career opportunities and related roles in this field include: Strategy & Business Analyst Junior Business Analyst Technical Business Analyst Project Manager Course Curriculum Module 01: What is Business Analysis? What is Business Analysis? 00:10:00 Assessment Module 1 Module 01 Final Quiz Exam - Business Analysis Level 4 00:10:00 Module 02: Breaking Down the Different Levels of Business Analysis Breaking Down the Different Levels of Business Analysis 00:10:00 Assessment Module 2 Module 02 Final Quiz Exam - Business Analysis Level 4 00:10:00 Module 03: Business Analysis Key Concepts Business Analysis Key Concepts 00:05:00 Assessment Module 3 Module 03 Final Quiz Exam - Business Analysis Level 4 00:10:00 Module 04: Business Analysis Planning and Monitoring Business Analysis Planning and Monitoring 00:10:00 Assessment Module 4 Module 04 Final Quiz Exam - Business Analysis Level 4 00:10:00 Module 05: Elicitation and Collaboration Elicitation and Collaboration 00:10:00 Assessment Module 5 Module 05 Final Quiz Exam - Business Analysis Level 4 00:10:00 Module 06: Requirements Life Cycle Management Requirements Life Cycle Management 00:15:00 Assessment Module 6 Module 06 Final Quiz Exam - Business Analysis Level 4 00:10:00 Module 07: Strategy Analysis Strategy Analysis 00:15:00 Assessment Module 7 Module 07 Final Quiz Exam - Business Analysis Level 4 00:10:00 Module 08: Requirements Analysis and Design Definition Requirements Analysis and Design Definition 00:15:00 Assessment Module 8 Module 08 Final Quiz Exam - Business Analysis Level 4 00:10:00 Module 09: Solution Evaluation Solution Evaluation 00:10:00 Assessment Module 9 Module 09 Final Quiz Exam - Business Analysis Level 4 00:10:00 Module 10: Investigation Techniques Investigation Techniques 00:00:00 Assessment Module 10 Module 10 Final Quiz Exam - Business Analysis Level 4 00:10:00 Order Your Certificate
This course will set you on your path to the computer programming field to succeed and become an expert in it. The Computer Programming Diplomawill discuss the purpose of programming and help you gain the skills required for writing and designing a program. A variety of topics covered in this course, including computer programming, operating systems, database and web technology. You will also enhance your knowledge about data communication, and security system. Gain expertise in fundamental programming languages by taking this course and prepare yourself for a career as a computer programmer or a software engineer. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Computer Programming Diploma is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Career path Training offered by the Computer Programming Diploma could potentially benefit a range of roles, but would particularly enhance careers in IT Programming Web Design App Design Game Design Other professional computing roles
Diploma in Health and Social Care at QLS Level 5 Overview Learn new skills and develop your knowledge with the Diploma in Health and Social Care course that the Quality Licence Scheme has endorsed for its high-quality, non-supervised provision and training programmes. This course will educate you on the principles of health and social care. This Level 5 QLS-endorsed course is the perfect training ground for those who want to build a career in the relevant industry. The Diploma in Health and Social Care course will cover lessons on Mental Capacity Act, food safety, infection prevention and much more, Furthermore, you will develop the ability to safeguard vulnerable adults. In addition, the course will teach you the tricks for stress management. Enrol now and get access to top-quality training modules which will cover the essential topics you need to excel in your chosen field and help push you towards your dream job! Why choose this Diploma in Health and Social Care at QLS Level 5 course Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate acknowledged by CPD after completing this course Standard-aligned lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the Diploma In Health And Social Care At QLS Level 5 program in your own time, at your own pace Each of our students gets full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme An endorsed certificate will be issued for the learners as proof of their achievement after the completion of this course. After successful course completion, learners will be able to order an endorsed certificate as proof of their new achievement. Only for £99 you can order and get endorsed certificates delivered to your home. International students have to pay an extra £10 as a postage charge. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £4.99. Print copy by post is also available at an additional cost of £9.99 and same for PDF and printed transcripts. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? The Diploma in Health And Social Care at QLS Level 5 has been specially designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with the Diploma in Health And Social Care at QLS Level 5. Enrol on the Diploma in Health And Social Care at QLS Level 5 and learn a new expert skill from anywhere, at any time!
Follow your dreams by enrolling on the Animal Care for Exotic Animals course today and develop the experience, skills and knowledge you need to enhance your expert development. Animal Care for Exotic Animals will help you arm yourself with the qualities you need to work towards your dream job. Study the Animal Care for Exotic Animals training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Animal Care for Exotic Animals course will allow you to enhance your CV, impress potential employers, and stand out from the crowd. This Animal Care for Exotic Animals course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Animal Care for Exotic Animals course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Animal Care for Exotic Animals course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Animal Care for Exotic Animals course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Animal Care for Exotic Animals course. The Animal Care for Exotic Animals course is designed by industry experts and is tailored to help you learn new skills with ease. The Animal Care for Exotic Animals is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Animal Care for Exotic Animals when it suits you. Access the Animal Care for Exotic Animals course modules from any internet-enabled device, including computers, tablets, and smartphones. The Animal Care for Exotic Animals course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Animal Care for Exotic Animals now and start learning instantly! What You Get Out Of Studying Animal Care for Exotic Animals With Janets Free PDF certificate upon successful completion of the Animal Care for Exotic Animals Full one-year access to Animal Care for Exotic Animals Course materials Instant assessment results with the Animal Care for Exotic Animals Full tutor support available from Monday to Friday with the Animal Care for Exotic Animals Study the Animal Care for Exotic Animals at your own pace Benefit from instant feedback through mock exams and multiple-choice assessments Gain a complete understanding of Animal Care for Exotic Animals Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams with the Animal Care for Exotic Animals Study the Animal Care for Exotic Animals in your own time through your computer, tablet or mobile device Improve your chance of gaining expert skills and better earning potential by completing the Animal Care for Exotic Animals Description The Animal Care for Exotic Animals training course is delivered through Janets' online learning platform. Access the Animal Care for Exotic Animals content from any internet-enabled device whenever or wherever you want to. The Animal Care for Exotic Animals course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who Is This Course For: The Animal Care for Exotic Animals is ideal for those who already work in this sector or are an aspiring expert. This Animal Care for Exotic Animals course is designed to enhance your expertise and boost your CV. Learn key skills and gain an expert lesson to prove your newly-acquired knowledge. Requirements: The Animal Care for Exotic Animals is open to all students and has no formal entry requirements. To study the Animal Care for Exotic Animals course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Animal Care for Exotic Animals is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Animal Care for Exotic Animals and gain an industry-acknowledged lesson that will help you excel in finding your ideal job. Course Content Module 01: Introduction to Care and Animal Welfare of All Species Module 01: Introduction to Care and Animal Welfare of All Species 00:27:00 Module 02: Basic Animal Health Module 02: Basic Animal Health 00:23:00 Module 03: Hygiene Module 03: Hygiene 00:23:00 Module 04: First Aid for Animals Module 04: First Aid for Animals 00:26:00 Module 05: Exotic Animals and Zoonotic Diseases Module 05: Exotic Animals and Zoonotic Diseases 00:20:00 Module 06: Learning about Horses Module 06: Learning about Horses 00:25:00 Module 07: Learning about Birds Module 07: Learning about Birds 00:23:00 Module 08: Caring Rabbits & Guinea-Pigs Module 08: Caring Rabbits & Guinea-Pigs 00:19:00 Module 09: Care of Chipmunks, Chinchillas and Degus Module 09: Care of Chipmunks, Chinchillas and Degus 00:56:00 Module 10: More about Ornamental Fish Module 10: More about Ornamental Fish 00:29:00 Module 11: Taking Care of Amphibians Module 11: Taking Care of Amphibians 00:19:00 Module 12: Specific information on Reptiles Module 12: Specific information on Reptiles 00:22:00 Mock Exam Mock Exam - Animal Care for Exotic Animals 00:20:00 Final Exam Final Exam - Animal Care for Exotic Animals 00:20:00 Assignment Assignment - Animal Care For Exotic Animals 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
After establishing a solid base of fundamental sales techniques, you will further your understanding of identifying potential clients, applying specific strategies to your day-to-day professional business practice, networking and forming relationships, and good customer service. You will also discover how to best establish your personal brand through strong interpersonal and influencing skills. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Sales Techniques is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Sales Techniques Fundamental Sales Techniques 01:00:00 Extensive Sales Techniques 01:30:00 Relationship in Sales Focusing on Your Customer 00:15:00 What Influences People in Forming Relationships? 00:30:00 Disclosure 00:15:00 How to Win Friends and Influence People 00:15:00 Communication Skills for Relationship Selling 01:00:00 Non-Verbal Messages 00:30:00 The Handshake 00:30:00 Small Talk 00:15:00 Networking 00:15:00 Sales Strategies Selling Skills 00:15:00 The Sales Cycle 00:30:00 Framing Success 00:15:00 Setting Goals with SPIRIT! 00:15:00 The Path to Efficiency 00:15:00 Customer Service 00:15:00 Selling More 00:15:00 Selling Price 00:15:00 Reference Book Personal Selling Skills 00:00:00 Psychology Of Selling 00:00:00 Mock Exam Mock Exam- Increasing Sales Technique 00:20:00 Final Exam Final Exam- Increasing Sales Technique 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Register on the Criminology and Police Investigations today and build the experience, skills and knowledge you need to enhance your expert development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Criminology and Police Investigations course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Criminology and Police Investigations course Receive a e-certificate upon successful completion of the course Get taught by experienced, expert instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £109. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a expert lesson to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Criminology and Police Investigations course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Understanding Criminal Psychology Module 01: Understanding Criminal Psychology 00:28:00 Module 02: Influence of Mental Disorders Module 02: Influence of Mental Disorders 00:23:00 Module 03: Classification of Crime Module 03: Classification of Crime 00:15:00 Module 04: Forensic Science Module 04: Forensic Science 00:32:00 Module 05: Criminal Intelligence Analysis Module 05: Criminal Intelligence Analysis 00:22:00 Module 06: Criminal Intelligence Analyst - Skills and Competencies Module 06: Criminal Intelligence Analyst - Skills and Competencies 00:16:00 Module 07: Research Methods in Crime Analysis Module 07: Research Methods in Crime Analysis 00:29:00 Module 08: Decision Making in Criminal Intelligence Analysis Module 08: Decision Making in Criminal Intelligence Analysis 00:18:00 Module 09: Criminal Profiling: Science, Logic and Metacognition Module 09: Criminal Profiling: Science, Logic and Metacognition 00:25:00 Module 10: Phases of Profiling Module 10: Phases of Profiling 00:30:00 Module 11: Offender Profiling: Pragmatic Solution and Behavioural Investigative Advice Module 11: Offender Profiling: Pragmatic Solution and Behavioural Investigative Advice 00:19:00 Module 12: Victimology Module 12: Victimology 00:22:00 Module 13: The Criminal Justice System in England and Wales Module 13: The Criminal Justice System in England and Wales 00:16:00 Mock Exam Mock Exam - Criminology and Police Investigations 00:20:00 Final Exam Final Exam - Criminology and Police Investigations 00:20:00 Assignment Assignment - Criminology And Police Investigations 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
If you feel that your confidence needs developing, or that you are low in self-esteem, we can support you to build your self-esteem and confidence in just a few simple steps that ultimately take your overall skills to the next level. This course aims at providing reliable, helpful and easy-to-absorb information on the most obvious emotional challenges faced by people today. In this course, you will go through an array of valuable lessons demonstrating tips and tricks to improve your self-esteem, the common obstacles to our goals, the importance of goal setting in life, and the effective ways of developing communication skills. You will also discover how to confer powerful presentations, and deal with stressful behaviour and situations. On successful completion of this course, your background level of confidence and self-esteem will highly raise, almost without you realising how it is happening. Why Choose This Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? This Self Esteem and Confidence Building Course is ideal for those wanting to improve their basic skills in office administration, those who want to start working as a receptionist, office administrator, office manager, administrative assistant or secretary, and those who want to become a legal secretary.
Learn the basics of piping, icing, frosting and lettering with this entry-level, fast-track Diploma in Cake Decorating. Designed with the home baker and aspiring professionals in mind, this online course is delivered by industry experts through video tutorials, exercises that put your new knowledge into practice, PDF handouts and recommended reading. You will benefit from step-by-step instructions introducing new techniques and recipes. The Diploma in Cake Decorating covers everything you need to get started with baking and decorating beautiful, delicious baked goods. You will gain skills in specific cake decoration techniques, as well as learning how to decorate cakes for specific occasions, including birthday cakes, wedding cakes and cakes for baby showers. Whether you want to improve your home baking skills or accelerate your professional baking career, this is the course for you. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Diploma in Cake Decorating is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.
Fast track your career as a business analyst and get step-by-step training on how to assess organisational needs and requirements with the Business Analysis course. In this course, you will learn how to identify a business's needs and gain a solid understanding of process improvement. The role and responsibilities of a business analyst will also be explored in detail, as well as a breakdown of the improvement cycle. On successful completion, you will have a solid understanding of how to think strategically to be able to manage organisational change. This course is ideal for aspiring business analysts who want to gain a better understanding of the key concepts and principles of business analysis and develop the skills to kick-start their career. Learning Objectives Be able to accurately define a business's needs to boost project success Gain a solid understanding of the business improvement cycle Develop your skills in strategic thinking, communication and problem-solving Learn the fundamental principles of stakeholder management Understand the basics of budgeting and cash flow analysis Familiarise with the different stages in business analysis Get step-by-step training on how to write a business analysis report Learn how to establish realistic long-term organisational goals Discover a wide range of business analysis techniques and tools Who is this Course for? This certificate in Business Analysis is ideal for aspiring business analysts, project managers or professionals who are new to the field and wish to fine-tune their skills and knowledge to accelerate their professional development. Our distance learning courses include specially designed training units to ensure quality, flexible studying. This course is ideal for aspiring business analysts who want to gain a better understanding of the key concepts and principles of business analysis and develop the skills to kick-start their career. No prior knowledge or experience is necessary to take this course. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the course. A good understanding of the English language, numeracy and ICT are required to attend this course. Certificate of Completion from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career Path This Business Analysis course is a stepping stone to work your up to becoming a successful business analyst. Career opportunities and roles in this field include: Strategy & Business Analyst Junior Business Analyst Technical Business Analyst Course Curriculum Module 01: What is Business Analysis? What is Business Analysis? 00:10:00 Assessment Module 1 Module 01 Final Quiz Exam - Business Analysis 00:10:00 Module 02: Breaking Down the Different Levels of Business Analysis Breaking Down the Different Levels of Business Analysis 00:10:00 Assessment Module 2 Module 02 Final Quiz Exam - Business Analysis 00:10:00 Module 03: Business Analysis Key Concepts Business Analysis Key Concepts 00:05:00 Assessment Module 3 Module 03 Final Quiz Exam - Business Analysis 00:10:00 Module 04: Business Analysis Planning and Monitoring Business Analysis Planning and Monitoring 00:10:00 Assessment Module 4 Module 04 Final Quiz Exam - Business Analysis 00:10:00 Module 05: Elicitation and Collaboration Elicitation and Collaboration 00:10:00 Assessment Module 5 Module 05 Final Quiz Exam - Business Analysis 00:10:00 Module 06: Requirements Life Cycle Management Requirements Life Cycle Management 00:15:00 Assessment Module 6 Module 06 Final Quiz Exam - Business Analysis 00:10:00 Module 07: Strategy Analysis Strategy Analysis 00:15:00 Assessment Module 7 Module 07 Final Quiz Exam - Business Analysis 00:10:00 Module 08: Requirements Analysis and Design Definition Requirements Analysis and Design Definition 00:15:00 Assessment Module 8 Module 08 Final Quiz Exam - Business Analysis 00:10:00 Module 09: Solution Evaluation Solution Evaluation 00:10:00 Assessment Module 9 Module 09 Final Quiz Exam - Business Analysis 00:10:00 Module 10: Investigation Techniques Investigation Techniques 00:00:00 Assessment Module 10 Module 10 Final Quiz Exam - Business Analysis 00:10:00 Module 11: Develop Your Business Analysis Skills Develop Your Business Analysis Skills 00:15:00 Assessment Module 11 Module 11 Final Quiz Exam - Business Analysis 00:10:00 Module 12: Future Career Path and Scope of A Business Analyst Future Career Path and Scope of A Business Analyst 00:10:00 Assessment Module 12 Module 12 Final Quiz Exam - Business Analysis 00:10:00 Order Your Certificate